Patents by Inventor Kevin A. Adams
Kevin A. Adams has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20160321224Abstract: A method and system is described for publishing an analytic visualization. A publisher system receives an analytic visualization from a generation interface and generates a container associated with the analytic visualization. The container can be embedded into a portal, such as a website, document, or presentation. The container can transmit a data request to an update server and receive from the update server a visualization update that includes a processed data set. The container can then incorporate the visualization update to generate and display an updated analytic visualization that incorporates the visualization update. Because the container can receive updates from an update server, the analytic visualization can be made interactive and kept up-to-date. The container can also send an identifier associated with a data permission setting along with the data request, and in this manner can limit certain individuals or machines from accessing certain data through the analytic visualization.Type: ApplicationFiled: August 10, 2015Publication date: November 3, 2016Inventors: Seymour Duncker, Deepak Deolalikar, Kevin Adams, Andrey Yruski
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Publication number: 20160322021Abstract: A method and system is described securely capturing up-to-date data from multiple data sets and presenting the up-to-date data in an analytic visualization. An update server receives a data request from a container that can display the analytic visualization. The update server generates multiple data processing instructions and transmits these instructions to each of the data servers that have access to one of the multiple data sets. The update server then receives multiple processed data sets, each processed data set corresponding to one of the data sets. The update server generates a visualization update based on all of the processed data sets, and transmits the visualization update to the container, so that the container can display the analytic visualization with up-to-date data from each of the data sets. Because the data processing is performed at the data servers, the remaining data on the data servers remains secure.Type: ApplicationFiled: August 11, 2015Publication date: November 3, 2016Inventors: Seymour Duncker, Deepak Deolalikar, Kevin Adams, Andrey Yruski
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Publication number: 20160323249Abstract: A method and system is described securely capturing up-to-date data and presenting the up-to-date data in an analytic visualization. An update server receives a data request from a container that can display the analytic visualization. The update server generates a data processing instruction and transmits it to a data server. The update server then receives a processed data set from the data server, generates a visualization update based on the processed data set, and transmits the visualization update to the container. The container can then display the analytic visualization with up-to-date data from the data server. Because the data processing is performed at the data server, the remaining data on the data server is never moved through the network and remains secure. The update server can also receive from the container, and transmit to the data server, an identifier whose permissions limit data access from the data server.Type: ApplicationFiled: August 10, 2015Publication date: November 3, 2016Inventors: Seymour Duncker, Deepak Deolalikar, Kevin Adams, Andrey Yruski
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Patent number: 9396473Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing themType: GrantFiled: November 27, 2002Date of Patent: July 19, 2016Assignees: Accenture Global Services Limited, British Telecommunications PLCInventors: David P Lane, Gregory S Reid, Timothy Ringo, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
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Publication number: 20150316173Abstract: An apparatus for adjusting relative spacing of sections of pipe arranged in end-to-end relation. The apparatus includes a first saddle and a second saddle. Each saddle has a body with an underlying pipe receiving channel extending across a bottom between a first end and a second end. An upstanding actuator anchor extends upwardly from a top of the body. Overlying anchor chain receiving channels extend over the top of the body between the opposed sides. An actuator is connected between the respective actuator anchors to pull the first saddle and the second saddle toward each other.Type: ApplicationFiled: August 29, 2014Publication date: November 5, 2015Inventor: Kevin Adams
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Publication number: 20140242402Abstract: A concrete formwork liner comprising a flexible laminate material, said material including at least one sub-layer of paper bonded to a layer of plastic, wherein the plastic layer makes direct contact with the concrete.Type: ApplicationFiled: September 28, 2012Publication date: August 28, 2014Inventors: Kevin Adams, Mariano Villaescusa
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Patent number: 8572058Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing themType: GrantFiled: November 27, 2002Date of Patent: October 29, 2013Assignee: Accenture Global Services LimitedInventors: Gregory S Reid, Timothy Ringo, David P Lane, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
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Publication number: 20120150574Abstract: New functions for a contact center system include: testing user's comprehension of informational messages; capturing insight users having a KPI score above a threshold by having those users submit information on why they perform well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application and reference material that's context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them; and searching within a contact ceType: ApplicationFiled: December 7, 2011Publication date: June 14, 2012Applicant: Accenture LLPInventors: Gregory S. REID, Timothy Ringo, David P. Lane, Elizabeth H. Lian, Daniel C. Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Andrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
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Patent number: 8090624Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing themType: GrantFiled: July 24, 2008Date of Patent: January 3, 2012Assignee: Accenture Global Services GmbHInventors: Gregory S Reid, Timothy Ringo, David P Lane, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
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Publication number: 20110200571Abstract: Methods and compositions for controlling nematode plant damage using seed and/or soil and foliar treatments are disclosed. Seeds, soil, or both are treated with a nematicidal composition followed later by a foliar treatment by a different nematicidal composition.Type: ApplicationFiled: February 10, 2011Publication date: August 18, 2011Inventors: John W. Bell, Kevin Adam, John Hinz, Jennifer Riggs, Ray Knake
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Publication number: 20110109002Abstract: A concrete formwork tube, said tube including: an internal lining; an external lining; and two or more complementary mould segments, adapted to be received between said external and internal lining; each mould segment having an inner face and an outer face; said mould segments, when assembled and substantially restrained by the external lining from relative movement, defining a moulding cavity open towards an upper and a lower end of the formwork; and at least one locking segment, said locking segment adapted to be disposed between two of said mould segments, thereby to tighten the fit of the assembled mould segments inside the external lining.Type: ApplicationFiled: December 19, 2008Publication date: May 12, 2011Applicant: EZYTUBE PTY LIMITEDInventors: Kevin Adams, Mariano Villaescusa
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Patent number: 7769622Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing themType: GrantFiled: November 27, 2002Date of Patent: August 3, 2010Assignees: BT Group PLC, Accenture Global Services GmbHInventors: Gregory S Reid, Timothy Ringo, David P Lane, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
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Publication number: 20080288534Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing themType: ApplicationFiled: July 24, 2008Publication date: November 20, 2008Applicant: Accenture LLPInventors: Gregory S. Reid, Timothy Ringo, David P. Lane, Elizabeth H. Lian, Daniel C. Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
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Patent number: 7418403Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing themType: GrantFiled: November 27, 2002Date of Patent: August 26, 2008Assignees: BT Group PLC, Accenture Global Services GmbHInventors: Gregory S Reid, Timothy Ringo, David P Lane, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
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Publication number: 20060255051Abstract: A travel mug is provided having a base, a wall, and a handle. The wall is configured to extend upwardly from the base having a first portion, a second portion, and a thumb-receiving portion provided between the first portion and the second portion. The handle includes a female receptacle extending through the wall from the first portion to the second, opposed portion.Type: ApplicationFiled: May 8, 2006Publication date: November 16, 2006Inventor: Kevin Adams
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Patent number: 7062505Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing themType: GrantFiled: November 27, 2002Date of Patent: June 13, 2006Assignee: Accenture Global Services GmbHInventors: David P Lane, Gregory S Reid, Timothy Ringo, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
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Patent number: 6843755Abstract: An exemplary power management system may include a power source and a transmission. The transmission may include a drive member and at least two shift ranges. The drive member may be driveably engaged with the power source. The power management system may also include a control system in communication with the power source and the transmission. The control system may be operative to cause a shift transition between the at least two shift ranges in response to a shift command. The control system may also be operative, during at least a portion of the shift transition, to modify at least one of a speed of the drive member and a speed of the power source based on at least one of a load condition of the power source, a speed of the power source, and the at least two shift ranges.Type: GrantFiled: February 4, 2003Date of Patent: January 18, 2005Assignee: Caterpillar IncInventors: Gareth John Estebanez, David Langsford Collins, Brian Eugene Lister, James B. Maddock, Larry Ellis Kendrick, Robert Urban Murray, Kevin Adam Vernagus, Timothy Alan Lorentz, Satish Yadav, Sridhar Deivasigamani
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Publication number: 20040162812Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing themType: ApplicationFiled: November 27, 2002Publication date: August 19, 2004Inventors: David P. Lane, Gregory S. Reid, Timothy Ringo, Elizabeth H. Lian, Daniel C. Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
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Publication number: 20040162800Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing themType: ApplicationFiled: November 27, 2002Publication date: August 19, 2004Inventors: Gregory S. Reid, Timothy Ringo, David P. Lane, Elizabeth H. Lian, Daniel C. Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
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Publication number: 20040128294Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing themType: ApplicationFiled: November 27, 2002Publication date: July 1, 2004Inventors: DAVID P. LANE, GREGORY S REID, TIMOTHY RINGO, ELIZABETH H LIAN, DANIEL C FARRELL, CRAIG FENTON, ELISE SHEARING, RANDY BELL, SEVASTI WONG, ANTHONY LINGHAM, AUDREY FORRESTER, CLAUDIA STAUBITZ, KEVIN ADAMS, LESLEY PICKERING, PAUL RITCHIE