Patents by Inventor Kevin A. Adams

Kevin A. Adams has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20160321224
    Abstract: A method and system is described for publishing an analytic visualization. A publisher system receives an analytic visualization from a generation interface and generates a container associated with the analytic visualization. The container can be embedded into a portal, such as a website, document, or presentation. The container can transmit a data request to an update server and receive from the update server a visualization update that includes a processed data set. The container can then incorporate the visualization update to generate and display an updated analytic visualization that incorporates the visualization update. Because the container can receive updates from an update server, the analytic visualization can be made interactive and kept up-to-date. The container can also send an identifier associated with a data permission setting along with the data request, and in this manner can limit certain individuals or machines from accessing certain data through the analytic visualization.
    Type: Application
    Filed: August 10, 2015
    Publication date: November 3, 2016
    Inventors: Seymour Duncker, Deepak Deolalikar, Kevin Adams, Andrey Yruski
  • Publication number: 20160322021
    Abstract: A method and system is described securely capturing up-to-date data from multiple data sets and presenting the up-to-date data in an analytic visualization. An update server receives a data request from a container that can display the analytic visualization. The update server generates multiple data processing instructions and transmits these instructions to each of the data servers that have access to one of the multiple data sets. The update server then receives multiple processed data sets, each processed data set corresponding to one of the data sets. The update server generates a visualization update based on all of the processed data sets, and transmits the visualization update to the container, so that the container can display the analytic visualization with up-to-date data from each of the data sets. Because the data processing is performed at the data servers, the remaining data on the data servers remains secure.
    Type: Application
    Filed: August 11, 2015
    Publication date: November 3, 2016
    Inventors: Seymour Duncker, Deepak Deolalikar, Kevin Adams, Andrey Yruski
  • Publication number: 20160323249
    Abstract: A method and system is described securely capturing up-to-date data and presenting the up-to-date data in an analytic visualization. An update server receives a data request from a container that can display the analytic visualization. The update server generates a data processing instruction and transmits it to a data server. The update server then receives a processed data set from the data server, generates a visualization update based on the processed data set, and transmits the visualization update to the container. The container can then display the analytic visualization with up-to-date data from the data server. Because the data processing is performed at the data server, the remaining data on the data server is never moved through the network and remains secure. The update server can also receive from the container, and transmit to the data server, an identifier whose permissions limit data access from the data server.
    Type: Application
    Filed: August 10, 2015
    Publication date: November 3, 2016
    Inventors: Seymour Duncker, Deepak Deolalikar, Kevin Adams, Andrey Yruski
  • Patent number: 9396473
    Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them
    Type: Grant
    Filed: November 27, 2002
    Date of Patent: July 19, 2016
    Assignees: Accenture Global Services Limited, British Telecommunications PLC
    Inventors: David P Lane, Gregory S Reid, Timothy Ringo, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
  • Publication number: 20150316173
    Abstract: An apparatus for adjusting relative spacing of sections of pipe arranged in end-to-end relation. The apparatus includes a first saddle and a second saddle. Each saddle has a body with an underlying pipe receiving channel extending across a bottom between a first end and a second end. An upstanding actuator anchor extends upwardly from a top of the body. Overlying anchor chain receiving channels extend over the top of the body between the opposed sides. An actuator is connected between the respective actuator anchors to pull the first saddle and the second saddle toward each other.
    Type: Application
    Filed: August 29, 2014
    Publication date: November 5, 2015
    Inventor: Kevin Adams
  • Publication number: 20140242402
    Abstract: A concrete formwork liner comprising a flexible laminate material, said material including at least one sub-layer of paper bonded to a layer of plastic, wherein the plastic layer makes direct contact with the concrete.
    Type: Application
    Filed: September 28, 2012
    Publication date: August 28, 2014
    Inventors: Kevin Adams, Mariano Villaescusa
  • Patent number: 8572058
    Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them
    Type: Grant
    Filed: November 27, 2002
    Date of Patent: October 29, 2013
    Assignee: Accenture Global Services Limited
    Inventors: Gregory S Reid, Timothy Ringo, David P Lane, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
  • Publication number: 20120150574
    Abstract: New functions for a contact center system include: testing user's comprehension of informational messages; capturing insight users having a KPI score above a threshold by having those users submit information on why they perform well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application and reference material that's context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them; and searching within a contact ce
    Type: Application
    Filed: December 7, 2011
    Publication date: June 14, 2012
    Applicant: Accenture LLP
    Inventors: Gregory S. REID, Timothy Ringo, David P. Lane, Elizabeth H. Lian, Daniel C. Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Andrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
  • Patent number: 8090624
    Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them
    Type: Grant
    Filed: July 24, 2008
    Date of Patent: January 3, 2012
    Assignee: Accenture Global Services GmbH
    Inventors: Gregory S Reid, Timothy Ringo, David P Lane, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
  • Publication number: 20110200571
    Abstract: Methods and compositions for controlling nematode plant damage using seed and/or soil and foliar treatments are disclosed. Seeds, soil, or both are treated with a nematicidal composition followed later by a foliar treatment by a different nematicidal composition.
    Type: Application
    Filed: February 10, 2011
    Publication date: August 18, 2011
    Inventors: John W. Bell, Kevin Adam, John Hinz, Jennifer Riggs, Ray Knake
  • Publication number: 20110109002
    Abstract: A concrete formwork tube, said tube including: an internal lining; an external lining; and two or more complementary mould segments, adapted to be received between said external and internal lining; each mould segment having an inner face and an outer face; said mould segments, when assembled and substantially restrained by the external lining from relative movement, defining a moulding cavity open towards an upper and a lower end of the formwork; and at least one locking segment, said locking segment adapted to be disposed between two of said mould segments, thereby to tighten the fit of the assembled mould segments inside the external lining.
    Type: Application
    Filed: December 19, 2008
    Publication date: May 12, 2011
    Applicant: EZYTUBE PTY LIMITED
    Inventors: Kevin Adams, Mariano Villaescusa
  • Patent number: 7769622
    Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them
    Type: Grant
    Filed: November 27, 2002
    Date of Patent: August 3, 2010
    Assignees: BT Group PLC, Accenture Global Services GmbH
    Inventors: Gregory S Reid, Timothy Ringo, David P Lane, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
  • Publication number: 20080288534
    Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them
    Type: Application
    Filed: July 24, 2008
    Publication date: November 20, 2008
    Applicant: Accenture LLP
    Inventors: Gregory S. Reid, Timothy Ringo, David P. Lane, Elizabeth H. Lian, Daniel C. Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
  • Patent number: 7418403
    Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them
    Type: Grant
    Filed: November 27, 2002
    Date of Patent: August 26, 2008
    Assignees: BT Group PLC, Accenture Global Services GmbH
    Inventors: Gregory S Reid, Timothy Ringo, David P Lane, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
  • Publication number: 20060255051
    Abstract: A travel mug is provided having a base, a wall, and a handle. The wall is configured to extend upwardly from the base having a first portion, a second portion, and a thumb-receiving portion provided between the first portion and the second portion. The handle includes a female receptacle extending through the wall from the first portion to the second, opposed portion.
    Type: Application
    Filed: May 8, 2006
    Publication date: November 16, 2006
    Inventor: Kevin Adams
  • Patent number: 7062505
    Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them
    Type: Grant
    Filed: November 27, 2002
    Date of Patent: June 13, 2006
    Assignee: Accenture Global Services GmbH
    Inventors: David P Lane, Gregory S Reid, Timothy Ringo, Elizabeth H Lian, Daniel C Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
  • Patent number: 6843755
    Abstract: An exemplary power management system may include a power source and a transmission. The transmission may include a drive member and at least two shift ranges. The drive member may be driveably engaged with the power source. The power management system may also include a control system in communication with the power source and the transmission. The control system may be operative to cause a shift transition between the at least two shift ranges in response to a shift command. The control system may also be operative, during at least a portion of the shift transition, to modify at least one of a speed of the drive member and a speed of the power source based on at least one of a load condition of the power source, a speed of the power source, and the at least two shift ranges.
    Type: Grant
    Filed: February 4, 2003
    Date of Patent: January 18, 2005
    Assignee: Caterpillar Inc
    Inventors: Gareth John Estebanez, David Langsford Collins, Brian Eugene Lister, James B. Maddock, Larry Ellis Kendrick, Robert Urban Murray, Kevin Adam Vernagus, Timothy Alan Lorentz, Satish Yadav, Sridhar Deivasigamani
  • Publication number: 20040162812
    Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them
    Type: Application
    Filed: November 27, 2002
    Publication date: August 19, 2004
    Inventors: David P. Lane, Gregory S. Reid, Timothy Ringo, Elizabeth H. Lian, Daniel C. Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
  • Publication number: 20040162800
    Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them
    Type: Application
    Filed: November 27, 2002
    Publication date: August 19, 2004
    Inventors: Gregory S. Reid, Timothy Ringo, David P. Lane, Elizabeth H. Lian, Daniel C. Farrell, Craig Fenton, Elise Shearing, Randy Bell, Sevasti Wong, Anthony Lingham, Audrey Forrester, Claudia Staubitz, Kevin Adams, Lesley Pickering, Paul Ritchie
  • Publication number: 20040128294
    Abstract: New functions for a contact center system include: testing user's comprehension of informational messages with a quiz; capturing insight of superior users having a KPI score above a threshold by having those users submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically based on recency and frequency; integrating information for use by a contact center representative while online with a customer and information for use when not online; storing content items in a telecommunications industry taxonomy; directing user feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them
    Type: Application
    Filed: November 27, 2002
    Publication date: July 1, 2004
    Inventors: DAVID P. LANE, GREGORY S REID, TIMOTHY RINGO, ELIZABETH H LIAN, DANIEL C FARRELL, CRAIG FENTON, ELISE SHEARING, RANDY BELL, SEVASTI WONG, ANTHONY LINGHAM, AUDREY FORRESTER, CLAUDIA STAUBITZ, KEVIN ADAMS, LESLEY PICKERING, PAUL RITCHIE