Patents by Inventor Kevin Wilson
Kevin Wilson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 12218791Abstract: A computer-implemented method for managing a contact center having a plurality of agents includes (a) receiving real-time data associated with each of a plurality of agents servicing incoming communications for the contact center, (b) categorizing each of the plurality of agents into a respective one of a plurality of burnout risk categories by processing the real-time data associated with each of the plurality of agents using a trained supervised machine learning model having a plurality of input features, (c) determining, based on a specification of a logical directive, an operation to be performed in relation to at least one agent in the plurality of agents, wherein the specification has at least one condition relating to the categorizing of each of the plurality of agents into the respective one of the plurality of burnout risk categories, and wherein the specification defines the operation to be performed in relation to the at least one agent in the plurality of agents upon the condition being satisfied,Type: GrantFiled: April 1, 2024Date of Patent: February 4, 2025Assignee: Intradiem, Inc.Inventors: Tristan Pahud, Christopher Powell Busbee, Omar Shetta, Akul Dewan, Asmita Jiva, Michael Carl Jarus, Eric Victor Drucker, Kevin Wilson, Jennifer Lee, Jennifer Christine East, Kayla Heflin, Xiangyu Meng
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Patent number: 12171605Abstract: A system for measuring muscle mass of a patient has a dual-energy radiation emission source. A radiation detector is configured to detect radiation emitted from the dual-energy radiation emission source passed through the patient. A processor has a memory with storing instructions, that when executed by the processor, perform a set of operations. The operations include receiving radiation detection data; generating a scan representation; identifying a primary fat target; determining an amount of fat in the primary fat target; comparing the amount of fat in the primary fat target to a reference; and based on the comparison, correcting an estimated amount of lean tissue to generate a corrected muscle mass value.Type: GrantFiled: June 20, 2023Date of Patent: December 24, 2024Assignee: Hologic, Inc.Inventors: Kevin Wilson, Thomas Kelly
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Publication number: 20240383450Abstract: A vehicle auction facility has a plurality of turntables on which vehicles may be displayed for auction. Each turntable is associated with at least one doorway through which a line of vehicles may drive onto and off the turntable one at a time. Once a vehicle is driven onto the turntable, the turntable may rotate the vehicle as it is being auctioned. Such rotation may position the vehicle for exiting the facility through the same doorway in which it entered while the next vehicle in the same line of vehicles is being driven to the turntable. Thus, vehicles can be quickly showcased and auctioned while avoiding many safety concerns and collision risks. In addition, the plurality of turntables can be arranged in a curved fashion so that bidders in a central area of the facility can clearly see several vehicles being auctioned at the same time.Type: ApplicationFiled: April 1, 2024Publication date: November 21, 2024Applicant: United Auto Delivery and Recovery, Inc.Inventors: Kevin Wilson, Brad Huddleston, Brandon Derrick, Paul Rettenmaier, Marianne Simshauser, Todd Richardson
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Patent number: 12145742Abstract: Guide systems for installing aircraft structures are disclosed. An example apparatus includes a first guide system structured to removably couple to a first aircraft structure having a first hinge component. A second guide system is structured to removably couple to a second aircraft structure having a second hinge component. The first guide system is to engage the second guide system to enable alignment between the first hinge component and the second hinge component during assembly of the first aircraft structure and the second aircraft structure.Type: GrantFiled: March 30, 2022Date of Patent: November 19, 2024Assignee: The Boeing CompanyInventors: Bruce Allen Biskup, James Tane Iwamoto, Richard Kevin Wilson, Robert Steven Wright, August W. McKenna, Jack W. Mauldin
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Publication number: 20240366932Abstract: A method for fabricating a neurostimulation stimulation lead includes providing a plurality of ring components and hypotubes. An insulative coating is disposed on at least one of (i) inner surfaces of the ring components or (ii) the hypotubes. The method includes welding the hypotubes to the inner surfaces of the ring components, and molding an insulative material to fill interstitial spaces between the ring components and the hypotubes that are welded to form a stimulation tip component of the stimulation lead. The method includes forming segmented electrodes from the ring components after performing the molding.Type: ApplicationFiled: July 16, 2024Publication date: November 7, 2024Inventors: Ryan Sefkow, Christopher A. Crawford, Jeffrey Mitchell, Kevin Wilson, Raymond P. Bray, John R. Gonzalez
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Publication number: 20240309796Abstract: A catalytic converter anti-theft device is provided. The device may include a first tube structure attachable to a vehicle frame and a second tube structure attachable to the vehicle frame. There may be a first wire rope encased within the first tube structure and a second wire rope encased within the second tube structure. In some embodiments, at least a portion of the first tube structure and the second tube structure are configured to surround at least a portion of a catalytic converter to prevent removal from the vehicle frame.Type: ApplicationFiled: March 14, 2024Publication date: September 19, 2024Inventor: Kevin Wilson
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Patent number: 12074754Abstract: A computer-implemented method includes tasks performed by one or more processors in a management network: (a) receiving, from an end-user network, data associated with a plurality of agent instances servicing incoming communications for the contact center, wherein the contact center, the end-user network, and the management network are associated with the enterprise; (b) determining, based on a specification of a logical directive, an operation to be performed in relation to the plurality of agent instances, the specification of the logical directive having at least one condition that, if satisfied by the received data associated with the plurality of agent instances servicing the incoming communications for the contact center, defines the operation to be performed; and (c) causing the determined operation to be performed, wherein the operation includes sending a communication via the end-user network to at least one agent instance in the plurality of agent instances and/or to at least one supervisor instanceType: GrantFiled: May 29, 2023Date of Patent: August 27, 2024Assignee: Intradiem, Inc.Inventors: Matthew Grady McConnell, Christopher Powell Busbee, Kevin Wilson, Eric Victor Drucker, Jennifer Christine East, Michael Carl Jarus, Jennifer Lee, Harper Flores
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Patent number: 12064617Abstract: In one embodiment, a method for fabricating a neurostimulation stimulation lead comprises: providing a plurality of ring components and hypotubes in a mold; placing an annular frame with multiple lumens over distal ends of the plurality of hypotubes to position a portion of each hypotube within a respective lumen of the annular frame; molding the plurality of ring components and the hypotubes to form a stimulation tip component for the stimulation lead, wherein the molding fills interstitial spaces between the plurality of ring components and hypotubes with insulative material; and forming segmented electrodes from the ring components after performing the molding.Type: GrantFiled: May 12, 2021Date of Patent: August 20, 2024Assignee: ADVANCED NEUROMODULATION SYSTEMS, INC.Inventors: Ryan Sefkow, Christopher A. Crawford, Jeffrey Mitchell, Kevin Wilson, Raymond P. Bray, John R. Gonzalez
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Publication number: 20240259250Abstract: A computer-implemented method for managing a contact center having a plurality of agents includes (a) receiving real-time data associated with each of a plurality of agents servicing incoming communications for the contact center, (b) categorizing each of the plurality of agents into a respective one of a plurality of burnout risk categories by processing the real-time data associated with each of the plurality of agents using a trained supervised machine learning model having a plurality of input features, (c) determining, based on a specification of a logical directive, an operation to be performed in relation to at least one agent in the plurality of agents, wherein the specification has at least one condition relating to the categorizing of each of the plurality of agents into the respective one of the plurality of burnout risk categories, and wherein the specification defines the operation to be performed in relation to the at least one agent in the plurality of agents upon the condition being satisfied,Type: ApplicationFiled: April 1, 2024Publication date: August 1, 2024Applicant: Intradiem, Inc.Inventors: Tristan Pahud, Christopher Powell Busbee, Omar Shetta, Akul Dewan, Asmita Jiva, Michael Carl Jarus, Eric Victor Drucker, Kevin Wilson, Jennifer Lee, Jennifer Christine East, Kayla Heflin, Xiangyu Meng
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Publication number: 20240239625Abstract: A ratcheting mechanism assembly includes a ratcheting mechanism and a rotatable grip rotatably coupled to the ratcheting mechanism. The ratcheting mechanism includes a base, a reel with ratchet gears at opposite sides of the reel and rotatably coupled to the base about a reel axis, and a ratchet handle rotatable relative to the base about the reel axis. The rotatable grip rotates about a fixed grip of the ratchet handle during a ratcheting process.Type: ApplicationFiled: January 17, 2023Publication date: July 18, 2024Inventors: Hossein Molaie Shargh, Jacob Dykstra, Chasen Beck, Kevin Wilson
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Publication number: 20240173005Abstract: A medical imaging device includes an x-ray source disposed at a first end of an arm, and an x-ray detector disposed at a second end of the arm opposite of the x-ray source. At least one of the x-ray source, the x-ray detector, and a portion of the arm are selectively adjustable with respect to the arm.Type: ApplicationFiled: November 2, 2023Publication date: May 30, 2024Applicant: Hologic, Inc.Inventors: Richard KEIL, Daniel SANTOS, Mark GUETERSLOH, Kevin WILSON, Tri PHAM, Aleksey DANILKIN
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Patent number: 11949549Abstract: A computer-implemented method for managing a contact center having a plurality of agents includes (a) receiving real-time data associated with each of a plurality of agents servicing incoming communications for the contact center, (b) categorizing each of the plurality of agents into a respective one of a plurality of burnout risk categories by processing the real-time data associated with each of the plurality of agents using a trained supervised machine learning model having a plurality of input features, (c) determining, based on a specification of a logical directive, an operation to be performed in relation to at least one agent in the plurality of agents, wherein the specification has at least one condition relating to the categorizing of each of the plurality of agents into the respective one of the plurality of burnout risk categories, and wherein the specification defines the operation to be performed in relation to the at least one agent in the plurality of agents upon the condition being satisfied,Type: GrantFiled: September 28, 2023Date of Patent: April 2, 2024Assignee: Intradiem, Inc.Inventors: Tristan Pahud, Christopher Powell Busbee, Omar Shetta, Akul Dewan, Asmita Jiva, Michael Carl Jarus, Eric Victor Drucker, Kevin Wilson, Jennifer Lee, Jennifer Christine East, Kayla Heflin, Xiangyu Meng
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Publication number: 20240031217Abstract: A computer-implemented method for managing a contact center having a plurality of agents includes (a) receiving real-time data associated with each of a plurality of agents servicing incoming communications for the contact center, (b) categorizing each of the plurality of agents into a respective one of a plurality of burnout risk categories by processing the real-time data associated with each of the plurality of agents using a trained supervised machine learning model having a plurality of input features, (c) determining, based on a specification of a logical directive, an operation to be performed in relation to at least one agent in the plurality of agents, wherein the specification has at least one condition relating to the categorizing of each of the plurality of agents into the respective one of the plurality of burnout risk categories, and wherein the specification defines the operation to be performed in relation to the at least one agent in the plurality of agents upon the condition being satisfied,Type: ApplicationFiled: September 28, 2023Publication date: January 25, 2024Applicant: Intradiem, Inc.Inventors: Tristan Pahud, Christopher Powell Busbee, Omar Shetta, Akul Dewan, Asmita Jiva, Michael Carl Jarus, Eric Victor Drucker, Kevin Wilson, Jennifer Lee, Jennifer Christine East, Kayla Heflin, Xiangyu Meng
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Publication number: 20240013452Abstract: Systems and methods are provided for generating electronic renderings using feature layers. A set of sample electronic renderings can be generated for a virtual space based on feature data (e.g., including a set of features of the virtual space). Rendering data can be determined based on the set of sample electronic renderings, wherein the rendering data includes a set of feature layers, and wherein each feature layer is associated with at least one feature of the set of features. A rendering request can be received, the rendering request including a subset of features and associated feature parameters selected from the set of features as selected feature data, and an electronic rendering can be generated of the virtual space based on the selected feature data and one or more of the feature layers.Type: ApplicationFiled: July 11, 2023Publication date: January 11, 2024Inventors: James Lang, Kevin Wilson, Nathan Herbst
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Publication number: 20240010376Abstract: A method for producing packaged edible materials is provided. The method includes selecting two or more edible materials and an amount thereof based on a purchaser's input. Each of the edible materials is dispensed separately into a packaging unit that includes multiple pods. The packaging unit with the edible material therein is analyzed for metal levels, weight, and optical characteristics. The pods are then sealed with lidding material.Type: ApplicationFiled: November 5, 2021Publication date: January 11, 2024Inventors: Dodd Corby, Kevin Wilson, Rebecca Minard
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Publication number: 20240007812Abstract: A system for surround sound may comprise a user device, a control module, and a plurality of speakers. The system may receive an audio source data via a first interface. The system may transcode the audio source data to generate a transcoded audio data comprising a plurality of channels of audio information. The system may the plurality of channels of audio information from the transcoded audio data. The system may assign the plurality of channels of audio information to the plurality of speakers on a one-to-one basis. The system may stream, via a second interface, the plurality of channels of audio information to the plurality of speakers, wherein the second interface comprises a standard communication protocol operable on a physical layer protocol of the second interface. The system may apply an effects function to at least one of the plurality of channels of audio information.Type: ApplicationFiled: December 3, 2021Publication date: January 4, 2024Applicant: Fasetto, Inc.Inventors: Coy Christmas, Kevin Wilson, Erik W. Jones
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Publication number: 20230404507Abstract: A system for measuring muscle mass of a patient has a dual-energy radiation emission source. A radiation detector is configured to detect radiation emitted from the dual-energy radiation emission source passed through the patient. A processor has a memory with storing instructions, that when executed by the processor, perform a set of operations. The operations include receiving radiation detection data; generating a scan representation; identifying a primary fat target; determining an amount of fat in the primary fat target; comparing the amount of fat in the primary fat target to a reference; and based on the comparison, correcting an estimated amount of lean tissue to generate a corrected muscle mass value.Type: ApplicationFiled: June 20, 2023Publication date: December 21, 2023Applicant: Hologic, Inc.Inventors: Kevin WILSON, Thomas KELLY
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Patent number: 11839505Abstract: A medical imaging device includes an x-ray source disposed at a first end of an arm, and an x-ray detector disposed at a second end of the arm opposite of the x-ray source. At least one of the x-ray source, the x-ray detector, and a portion of the arm are selectively adjustable with respect to the arm.Type: GrantFiled: September 20, 2021Date of Patent: December 12, 2023Assignee: Hologic, Inc.Inventors: Richard Keil, Daniel Santos, Mark Guetersloh, Kevin Wilson, Tri Pham, Aleksey Danilkin
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Publication number: 20230388176Abstract: A computer-implemented method includes tasks performed by one or more processors in a management network: (a) receiving, from an end-user network, data associated with a plurality of agent instances servicing incoming communications for the contact center, wherein the contact center, the end-user network, and the management network are associated with the enterprise; (b) determining, based on a specification of a logical directive, an operation to be performed in relation to the plurality of agent instances, the specification of the logical directive having at least one condition that, if satisfied by the received data associated with the plurality of agent instances servicing the incoming communications for the contact center, defines the operation to be performed; and (c) causing the determined operation to be performed, wherein the operation includes sending a communication via the end-user network to at least one agent instance in the plurality of agent instances and/or to at least one supervisor instanceType: ApplicationFiled: May 29, 2023Publication date: November 30, 2023Applicant: Intradiem, Inc.Inventors: Matthew Grady McConnell, Christopher Powell Busbee, Kevin Wilson, Eric Victor Drucker, Jennifer Christine East, Michael Carl Jarus, Jennifer Lee, Harper Flores
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Publication number: 20230308340Abstract: A computer-implemented method for managing a contact center one or more processors in a management network (a) receiving, from an end-user network, data associated with a plurality of agent instances servicing incoming communications for the contact center, wherein the contact center, the end-user network, and the management network are associated with the enterprise; (b) determining, based on a specification of a logical directive, an operation to be performed in relation to the plurality of agent instances, the specification of the logical directive having at least one condition that, if satisfied by the received data associated with the plurality of agent instances servicing the incoming communications for the contact center, defines the operation to be performed; and (c) providing, to one or more servers, the determined operation to be performed, wherein the operation includes making a modification relating to (i) at least one of the plurality of agent instances and/or (ii) the servicing of the incoming cType: ApplicationFiled: May 29, 2023Publication date: September 28, 2023Applicant: Intradiem, Inc.Inventors: Matthew Grady McConnell, Christopher Powell Busbee, Kevin Wilson, Eric Victor Drucker, Jennifer Christine East, Michael Carl Jarus, Jennifer Lee, Harper Flores