Patents by Inventor Kevin Wilson

Kevin Wilson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11839505
    Abstract: A medical imaging device includes an x-ray source disposed at a first end of an arm, and an x-ray detector disposed at a second end of the arm opposite of the x-ray source. At least one of the x-ray source, the x-ray detector, and a portion of the arm are selectively adjustable with respect to the arm.
    Type: Grant
    Filed: September 20, 2021
    Date of Patent: December 12, 2023
    Assignee: Hologic, Inc.
    Inventors: Richard Keil, Daniel Santos, Mark Guetersloh, Kevin Wilson, Tri Pham, Aleksey Danilkin
  • Publication number: 20230388176
    Abstract: A computer-implemented method includes tasks performed by one or more processors in a management network: (a) receiving, from an end-user network, data associated with a plurality of agent instances servicing incoming communications for the contact center, wherein the contact center, the end-user network, and the management network are associated with the enterprise; (b) determining, based on a specification of a logical directive, an operation to be performed in relation to the plurality of agent instances, the specification of the logical directive having at least one condition that, if satisfied by the received data associated with the plurality of agent instances servicing the incoming communications for the contact center, defines the operation to be performed; and (c) causing the determined operation to be performed, wherein the operation includes sending a communication via the end-user network to at least one agent instance in the plurality of agent instances and/or to at least one supervisor instance
    Type: Application
    Filed: May 29, 2023
    Publication date: November 30, 2023
    Applicant: Intradiem, Inc.
    Inventors: Matthew Grady McConnell, Christopher Powell Busbee, Kevin Wilson, Eric Victor Drucker, Jennifer Christine East, Michael Carl Jarus, Jennifer Lee, Harper Flores
  • Publication number: 20230308340
    Abstract: A computer-implemented method for managing a contact center one or more processors in a management network (a) receiving, from an end-user network, data associated with a plurality of agent instances servicing incoming communications for the contact center, wherein the contact center, the end-user network, and the management network are associated with the enterprise; (b) determining, based on a specification of a logical directive, an operation to be performed in relation to the plurality of agent instances, the specification of the logical directive having at least one condition that, if satisfied by the received data associated with the plurality of agent instances servicing the incoming communications for the contact center, defines the operation to be performed; and (c) providing, to one or more servers, the determined operation to be performed, wherein the operation includes making a modification relating to (i) at least one of the plurality of agent instances and/or (ii) the servicing of the incoming c
    Type: Application
    Filed: May 29, 2023
    Publication date: September 28, 2023
    Applicant: Intradiem, Inc.
    Inventors: Matthew Grady McConnell, Christopher Powell Busbee, Kevin Wilson, Eric Victor Drucker, Jennifer Christine East, Michael Carl Jarus, Jennifer Lee, Harper Flores
  • Patent number: 11717244
    Abstract: A system for measuring muscle mass of a patient has a dual-energy radiation emission source. A radiation detector is configured to detect radiation emitted from the dual-energy radiation emission source passed through the patient. A processor has a memory with storing instructions, that when executed by the processor, perform a set of operations. The operations include receiving radiation detection data; generating a scan representation; identifying a primary fat target; determining an amount of fat in the primary fat target; comparing the amount of fat in the primary fat target to a reference; and based on the comparison, correcting an estimated amount of lean tissue to generate a corrected muscle mass value.
    Type: Grant
    Filed: June 8, 2021
    Date of Patent: August 8, 2023
    Assignee: Hologic, Inc.
    Inventors: Kevin Wilson, Thomas Kelly
  • Patent number: 11701079
    Abstract: A method includes moving a radiation source and a radiation detector along a scan path substantially transverse to a longitudinal axis of a patient. A beam of radiation is emitted from the radiation source. The beam of radiation is detected at the radiation detector. The detected beam is processed so as to form a first image of a first area of the patient along the scan path.
    Type: Grant
    Filed: February 24, 2021
    Date of Patent: July 18, 2023
    Assignee: Hologic, Inc.
    Inventor: Kevin Wilson
  • Patent number: 11665044
    Abstract: A method includes (a) receiving and storing interaction time data associated with processes of a communication distributor server for an end-user network having an associated contact center with agent instances; (b) determining whether a trigger specified in a first logical directive is initiated; (c) upon determining that the trigger specified in the first logical directive is initiated, determining whether a metric related to the customer communications with the end-user network satisfies the condition in the first logical directive; and (d) upon determining that the metric related to the customer communications with the end-user network satisfies the condition in the first logical directive, providing the operation to at least one of the end-user network or the communication distributor server.
    Type: Grant
    Filed: October 14, 2022
    Date of Patent: May 30, 2023
    Assignee: Intradiem, Inc.
    Inventors: Christopher Powell Busbee, Jennifer Christine East, Michael Carl Jarus, Jennifer Lee, Kevin Wilson, Harper Flores
  • Patent number: 11634239
    Abstract: Systems and methods for moving a vehicle component relative to the vehicle, the system including first and second upwardly-extending supports; a lift frame between the first and second supports including a crossbeam, and a pair of cambered truss assemblies secured to the crossbeam and configured to be attached to the vehicle component; movable first and second crossbeam support assemblies on the first and second supports to support the rotation of the crossbeam; a first lift mechanism configured to move the first crossbeam support assembly along the first support in response to a first control signal; a rotational drive mechanism configured to rotate the crossbeam relative to the first and second crossbeam support assemblies in response to a second control signal; and an electronic controller configured to generate the first and second control signals to change the position of the vehicle component relative to the vehicle.
    Type: Grant
    Filed: April 11, 2019
    Date of Patent: April 25, 2023
    Assignee: The Boeing Company
    Inventors: Robert Steven Wright, James Tane Iwamoto, Jack William Mauldin, August West McKenna, Richard Kevin Wilson, Bruce Allen Biskup
  • Publication number: 20230111979
    Abstract: Systems and methods including one or more processors and one or more non-transitory storage devices storing computing instructions configured to run on the one or more processors and perform receiving audio source data at a speaker; applying, on the speaker, a digital signal processing algorithm to the audio source data to create post processed audio data; encoding, on the speaker, the post processed audio data; and outputting the post processed audio data, as encoded, via the speaker. Other embodiments are disclosed herein.
    Type: Application
    Filed: October 12, 2022
    Publication date: April 13, 2023
    Applicant: Fasetto, Inc.
    Inventors: Coy Christmas, AJ Santiago, Kevin Wilson, Erik W. Jones, Mark Mendelson, Edwin Berlin
  • Patent number: 11601322
    Abstract: A computing system for managing a contact center having agent instances includes processor(s) in a management network serving an end-user network that includes the contact center and a communication distributor server operable to receive communications from customers to the end-user network and assign one or more of the agent instances to service the communications from the customers. The processor(s) are configured to perform tasks including (a) receiving, from the end-user network, data associated with processes of the server(s) including the communication distributor server, (b) determining, based on a specification, operations to be performed by the one or more servers, and (c) providing, to the one or more servers, the operations, wherein the operations include changing a state of a particular agent instance of the agent instances or modifying an assigned schedule or assigned queue for the particular agent instance. A method and article of manufacture are also provided.
    Type: Grant
    Filed: May 9, 2022
    Date of Patent: March 7, 2023
    Assignee: Intradiem, Inc.
    Inventors: Matthew Grady McConnell, Christopher Powell Busbee, Kevin Wilson, Eric Victor Drucker, Jennifer Christine East, Michael Carl Jarus
  • Publication number: 20230031855
    Abstract: A method includes (a) receiving and storing interaction time data associated with processes of a communication distributor server for an end-user network having an associated contact center with agent instances; (b) determining whether a trigger specified in a first logical directive is initiated; (c) upon determining that the trigger specified in the first logical directive is initiated, determining whether a metric related to the customer communications with the end-user network satisfies the condition in the first logical directive; and (d) upon determining that the metric related to the customer communications with the end-user network satisfies the condition in the first logical directive, providing the operation to at least one of the end-user network or the communication distributor server.
    Type: Application
    Filed: October 14, 2022
    Publication date: February 2, 2023
    Applicant: Intradiem, Inc.
    Inventors: Christopher Powell Busbee, Jennifer Christine East, Michael Carl Jarus, Jennifer Lee, Kevin Wilson, Harper Flores
  • Patent number: 11530623
    Abstract: Positioning system and method for positioning engine components on an aircraft, the system including a moveable support for the engine component, a laser assembly, and a system controller. First and second lasers of the laser assembly align their respective beams with an engine target position on the aircraft and provide an indication of a first angle of the first laser beam to a reference line, and an indication of a second angle of the second laser beam to the reference line; and the system controller is configured to rotate the moveable support to rotationally position the engine component, determine the vertical distance between the engine component and the target position based at least in part on the first and second angles, and to control a lift mechanism to reduce the vertical distance between the engine component and the engine.
    Type: Grant
    Filed: April 11, 2019
    Date of Patent: December 20, 2022
    Assignee: The Boeing Company
    Inventors: Robert Steven Wright, James Tane Iwamoto, Jack William Mauldin, August West McKenna, Richard Kevin Wilson, Bruce Allen Biskup
  • Publication number: 20220381105
    Abstract: A subsea rotating control device (RCD) system (1; 2) adapted to permit a tubular work string to pass there through such that there is an annulus created between the inner throughbore of subsea rotating control device (RCD) system (1; 2) and the outer surface of the tubular work string. The subsea rotating control device (RCD) system (1; 2) comprises a system housing (10) comprising a throughbore, an upper end and a lower end (10L) adapted for connection with a BOP (18) of a wellhead. The subsea RCD system (1; 2) further comprises at least two RCD seals (302, 2302; 304, 2304) arranged for selective mounting within the system housing (10) and which are selectively actuable between an unsealed configuration and a sealed configuration.
    Type: Application
    Filed: November 6, 2020
    Publication date: December 1, 2022
    Applicant: Oil States Industries (UK) Limited
    Inventors: Kevin Wilson, Richard Johnston, Garry Robert Stephen
  • Publication number: 20220315241
    Abstract: Guide systems for installing aircraft structures are disclosed. An example apparatus includes a first guide system structured to removably couple to a first aircraft structure having a first hinge component. A second guide system is structured to removably couple to a second aircraft structure having a second hinge component. The first guide system is to engage the second guide system to enable alignment between the first hinge component and the second hinge component during assembly of the first aircraft structure and the second aircraft structure.
    Type: Application
    Filed: March 30, 2022
    Publication date: October 6, 2022
    Inventors: Bruce Allen Biskup, James Tane Iwamoto, Richard Kevin Wilson, Robert Steven Wright, August W. McKenna, Jack W. Mauldin
  • Publication number: 20220263703
    Abstract: A computing system for managing a contact center having agent instances includes processor(s) in a management network serving an end-user network that includes the contact center and a communication distributor server operable to receive communications from customers to the end-user network and assign one or more of the agent instances to service the communications from the customers. The processor(s) are configured to perform tasks including (a) receiving, from the end-user network, data associated with processes of the server(s) including the communication distributor server, (b) determining, based on a specification, operations to be performed by the one or more servers, and (c) providing, to the one or more servers, the operations, wherein the operations include changing a state of a particular agent instance of the agent instances or modifying an assigned schedule or assigned queue for the particular agent instance. A method and article of manufacture are also provided.
    Type: Application
    Filed: May 9, 2022
    Publication date: August 18, 2022
    Applicant: Intradiem, Inc.
    Inventors: Matthew Grady McConnell, Christopher Powell Busbee, Kevin Wilson, Eric Victor Drucker, Jennifer Christine East, Michael Carl Jarus
  • Publication number: 20220225957
    Abstract: A dual-energy X-ray absorptiometry (“DXA”) system includes an x-ray source assembly comprising a source carriage to move the x-ray source assembly along a scan path, the scan path comprising an active scan portion and a reference measurement portion. A detector assembly including a detector carriage to move the detector assembly with the source assembly and to collect scan data at active scan portions. A support structure supporting the source and detector assemblies. A calibration controller coupled a calibration element having a known x-ray attenuation value and configured position the calibration element between the source and detector assemblies during the reference measurement portion and to remove the calibration element from between the source and detector assemblies during the active scan portion. A processing unit operable to compare the reference measurement against an expected reference value to identify a variance and to selectively trigger an action in response to the variance.
    Type: Application
    Filed: May 20, 2020
    Publication date: July 21, 2022
    Applicant: HOLOGIC, INC.
    Inventors: Thomas KELLY, Kevin WILSON, Mark GUETERSLOH, Wei WANG
  • Patent number: 11356316
    Abstract: A system may include one or more processors disposed within a management network, where the management network has computing resources dedicated to an end-user network. The end-user network may include agent instances and one or more servers associated with the end-user network. The one or more servers are operable to: (i) receive communications to the end-user network, and (ii) assign agent instances to service the communications. The one or more processors may be configured to perform one or more tasks. These tasks may include receiving data associated with the processes of the one or more servers, where the processes relate to the end-user network. The tasks may also include determining, based on a specification, an operation to be performed by the one or more servers, where the specification is defined by the end-user network and comprises a logical directive including at least one condition that, if satisfied by the received data, define the operation.
    Type: Grant
    Filed: June 30, 2021
    Date of Patent: June 7, 2022
    Assignee: Intradiem, Inc.
    Inventors: Matthew Grady McConnell, Christopher Powell Busbee, Kevin Wilson, Eric Victor Drucker, Jennifer Christine East, Michael Carl Jarus
  • Patent number: 11329861
    Abstract: A computing system includes processor(s) in a management network that serves an end-user network with agent instances. Server(s), such as a workforce management server or a communication distribution server, receive communications to the end-user network and assign agent instances to service the communications.
    Type: Grant
    Filed: October 4, 2021
    Date of Patent: May 10, 2022
    Assignee: Intradiem, Inc.
    Inventors: Christopher Powell Busbee, Jennifer Christine East, Michael Carl Jarus, Jennifer Lee, Kevin Wilson
  • Patent number: 11311439
    Abstract: A lift mechanism for a wheel assembly includes a lever arm having a first axis of rotation, and a first torque transfer plate having a second axis of rotation coincident with the first axis of rotation. A lift block is engageable by the first torque transfer plate and has a first angularly disposed surface and a resting surface adjacent to the first angularly disposed surface. The lift mechanism is configured such that rotation of the lever arm causes the first torque transfer plate to rotate into engagement with the lift block, thereby causing linear motion of the lift block. The wheel assembly is raised and lowered by contact between a portion of the wheel assembly and the first angularly disposed surface of the lift block and held in a raised position when the portion of the wheel assembly is positioned with respect to the resting surface.
    Type: Grant
    Filed: March 1, 2017
    Date of Patent: April 26, 2022
    Assignee: Huntleigh Technology Limited
    Inventors: Kevin Wilson, Thomas Anthony Dellaca
  • Publication number: 20220071579
    Abstract: A medical imaging device includes an x-ray source disposed at a first end of an arm, and an x-ray detector disposed at a second end of the arm opposite of the x-ray source. At least one of the x-ray source, the x-ray detector, and a portion of the arm are selectively adjustable with respect to the arm.
    Type: Application
    Filed: September 20, 2021
    Publication date: March 10, 2022
    Applicant: HOLOGIC, INC.
    Inventors: Richard KEIL, Daniel SANTOS, Mark GUETERSLOH, Kevin WILSON, Tri PHAM, Alexsey DANILKIN
  • Publication number: 20220029874
    Abstract: A computing system includes processor(s) in a management network that serves an end-user network with agent instances. Server(s), such as a workforce management server or a communication distribution server, receive communications to the end-user network and assign agent instances to service the communications.
    Type: Application
    Filed: October 4, 2021
    Publication date: January 27, 2022
    Applicant: Intradiem, Inc.
    Inventors: Christopher Powell Busbee, Jennifer Christine East, Michael Carl Jarus, Jennifer Lee, Kevin Wilson