Patents by Inventor Lin Ni Lisa CHENG

Lin Ni Lisa CHENG has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12231597
    Abstract: A computer-implemented method comprising: instructing a computing device to obtain a permission from the user to monitor a plurality of activities executed within the computing device; receiving a call session request from a computing device associated with a second user; utilizing a trained machine learning algorithm to confirm an identity of the user based on the call session interaction parameter to confirm the call interaction session as a verified call interaction session; generating a fictitious call session interaction parameter that differs from the at least one call session interaction parameter; modifying the call session request into a verified call session request by replacing the call session interaction parameter with the fictitious call session interaction parameter; utilizing a telecommunication network to transmit the verified call session request with the at least one fictitious session interaction parameter to the first calling-enabled computing device; automatically instructing the first c
    Type: Grant
    Filed: September 15, 2022
    Date of Patent: February 18, 2025
    Assignee: Capital One Services, LLC
    Inventors: Joshua Edwards, Asher Smith-Rose, Tyler Maiman, Lin Ni Lisa Cheng, Shabnam Kousha
  • Patent number: 12231599
    Abstract: Systems and methods of location-aware caller identification via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may include: utilizing a trained call annotation machine learning model to determine one or both of an annotating condition and annotating location granularity, and associate one location of a user with one phone number of the user based at least on one or both of the annotating condition and the annotating location granularity; receiving second transactional information of one transaction associated with a first user; extracting second location information from the second transactional information of the one transaction; utilizing the trained call annotation machine learning model to automatically annotate one phone number record of one phone number of the first user, with the second location information at the annotating location granularity to form at least one user-specific location-specific annotated phone number record.
    Type: Grant
    Filed: September 14, 2022
    Date of Patent: February 18, 2025
    Assignee: Capital One Services, LLC
    Inventors: Asher Smith-Rose, Lin Ni Lisa Cheng, Joshua Edwards, Tyler Maiman, Shabnam Kousha
  • Patent number: 12210599
    Abstract: Systems and methods for providing variable and temporary access to account content for a user in a secured manner through the use of an access token with variable properties are described. The systems and methods provide improved navigability to account content accessed via the access token through the customization of user interfaces. For example, the system and methods may generate user interface templates that comprise a recommended selection and organization of user input fields and/or user interface pages.
    Type: Grant
    Filed: July 13, 2022
    Date of Patent: January 28, 2025
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Lin Ni Lisa Cheng, Purva Shanker, Sara Margaret Hughes, Allison Trager, Shaun Kieran Webb
  • Patent number: 12192403
    Abstract: Systems and methods of caller identity verification and notification are disclosed. In one embodiment, an exemplary computer-implemented method may include: configuring a notification application, executing at a first computing device associated with a first user, the first user associated with an entity; receiving, from the notification application executing on the first computing device, an indication when the first user initiates a particular call to a second user; determining an application associated with the entity and installed on the second computing device of the second user, the application having an icon displayed at a screen of the second computing device; and instructing the application, executing on the second computing device, when the second computing device has received the particular call from the first user, to update an appearance of the icon associated with the application to display an indicator with regard to that the first user is associated with the entity.
    Type: Grant
    Filed: November 21, 2022
    Date of Patent: January 7, 2025
    Assignee: Capital One Services, LLC
    Inventors: Tyler Maiman, Lin Ni Lisa Cheng, Dwij Trivedi, Asher Smith-Rose, Salik Shah
  • Patent number: 12184674
    Abstract: The present disclosure provides an exemplary method, system, and computing device that may include the steps of receiving a first indication that information of a user has been detected at one or more dark web resources; classifying the item of the compromised information into an information type category; receiving a permission indicator to detect communications by the computing device; receiving a second indication of a communication; receiving a third indication that the user engages an interaction with the communication; instructing the computing device to execute a technique to obtain data for the communication; receiving the data for the communication; determining the communication is a spam communication; determining a current information type category being discussed during the spam communication; making a determination that the current information type category corresponds to the information type category; and instructing a graphical user interface to display an alert to the user.
    Type: Grant
    Filed: September 21, 2022
    Date of Patent: December 31, 2024
    Assignee: Capital One Services, LLC
    Inventors: Asher Smith-Rose, Tyler Maiman, Joshua Edwards, Lin Ni Lisa Cheng, Shabnam Kousha
  • Patent number: 12147522
    Abstract: Systems, methods, and non-transitory computer readable medium disclosed herein relate to identity verification and authorization method. In one embodiment, the system can generate and send a message to a device associated with a user based on an initiated request from the user and a determination the user should be authenticated, wherein the message requests a content-based response from the user to authenticate the user. In another embodiment, the system can receive the content-based response from the user in reply to the message, wherein the content-based response comprises SMS (short message service) metadata, emoji, photo, video, audio, or a combination thereof. In another embodiment, the system can authenticate the user based on a determination of a confirmed match between the content-based response from the user and a response key preselected by the user.
    Type: Grant
    Filed: November 18, 2021
    Date of Patent: November 19, 2024
    Assignee: Capital One Services, LLC
    Inventors: Lin Ni Lisa Cheng, Asher Smith-Rose, Tyler Maiman, Shabnam Kousha, Joshua Edwards
  • Patent number: 12140436
    Abstract: In some implementations, a system may identify, using a machine learning model, a pattern of events based on account information associated with a user. The system may generate a prediction of a time period during which a predicted event, associated with the pattern of events, is predicted to occur. The system may receive an indication that a vehicle, associated with the user, is to travel a route from a starting location to an ending location during the time period. The system may identify a physical location associated with the predicted event based on a location associated with the vehicle or based on the route. The system may generate a new route that includes the starting location, the physical location as a waypoint along the new route, and the ending location. The system may transmit information that identifies the new route to a device associated with the vehicle.
    Type: Grant
    Filed: June 22, 2021
    Date of Patent: November 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Lin Ni Lisa Cheng, Kathryn Tikoian, Tyler Maiman
  • Patent number: 12141862
    Abstract: Disclosed herein are systems and methods for account status monitoring. The method can include receiving user registration information and account information corresponding to a first user account. The account information can include first user credit information. The method can include analyzing, by a machine learning rules engine, the account information and the user registration information to create a user behavior pattern associated with the first user account. The method can further include determining an anomaly in the user behavior pattern indicative of a life event. Based on the life event and the user registration information, the method can determine a second user account and corresponding account information comprising second user credit information. In response, the method can include predicting, by a convolutional neural network, an effect on the second user credit information resulting from the transfer of the first user credit information to the second user account.
    Type: Grant
    Filed: September 15, 2022
    Date of Patent: November 12, 2024
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Michael Saia, Lin Ni Lisa Cheng, Rocky Guo, Seth Wilton Cottle
  • Publication number: 20240370538
    Abstract: Systems and methods of video password based user authentication via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may comprise: receiving a request to register a video password from a first user; establishing at least one user-specific authentication criterion for the first user based on first video password data; receiving a login attempt from a second computing device associated with a second user who submits to be the first user, the login attempt comprising second video password data; utilizing a trained video password authentication machine learning model to determine a first comparison result and a second comparison result based on the first and second video password data, and accepting or rejecting the login attempt based on at least one of the first comparison result and the second comparison result.
    Type: Application
    Filed: July 15, 2024
    Publication date: November 7, 2024
    Inventors: Lin Ni Lisa Cheng, Tyler Maiman, Joshua Edwards, Shabnam Kousha, Asher Smith-Rose
  • Publication number: 20240349048
    Abstract: Methods and systems are disclosed herein for secure communication between computing devices. A mobile device may communicate with an untrusted device to cause the untrusted device to send information (e.g., encrypted information that the untrusted device is unable to decrypt) to a server using an Internet connection of the untrusted device. The mobile device may have limited or no access to the Internet. To prevent potential security risks associated with using a public or untrusted device, the mobile device may encrypt information stored on the mobile device (e.g., stored in a mobile application associated with the server), send it to the untrusted device (e.g., by displaying a QR code to a camera of the untrusted device), and the untrusted device may send the information to the server via a network connection of the untrusted device.
    Type: Application
    Filed: May 14, 2024
    Publication date: October 17, 2024
    Applicant: Capital One Services, LLC
    Inventors: Rajko ILINCIC, Lin Ni Lisa CHENG, Phoebe ATKINS, Deny DANIEL, Cruz VARGAS
  • Publication number: 20240320736
    Abstract: A system may transmit an MLM to one or more entities. The system may receive, from the one or more entities, data associated with a plurality of customers, the data generated by the MLM. The system may train a federated deep NN based on the data. The system may receive, from a user, a first request for a loan. The system may generate, using the federated deep NN, a risk score associated with the user, wherein the risk score comprises a likelihood the user will satisfy condition(s) of the loan. The system may transmit, to lender(s), the risk score and a second request for loan option(s) for backing the first request for the loan. The system may receive, from the first lender(s), the loan option(s) for backing the first request for the loan, and may transmit the loan option(s) to the user.
    Type: Application
    Filed: June 7, 2024
    Publication date: September 26, 2024
    Inventors: Xiaoguang Zhu, Lin Ni Lisa Cheng
  • Publication number: 20240311606
    Abstract: Example embodiments of systems and methods for card production are provided. A card may include processing circuitry including a chip and memory. The card may include one or more antennas in communication with the chip. The card may include a first layer of material aligned within a perimeter of the card via laminate encapsulation. The first layer of material may comprise a non-rectangular shape. The first layer of material may be offset with a shape of the card. The first layer of material may be in communication with the chip. The first layer of material may comprise at least one selected from the group of steel, tungsten, titanium, or any combination thereof. The card may be compliant with one or more form factors.
    Type: Application
    Filed: May 22, 2024
    Publication date: September 19, 2024
    Inventors: Daniel HERRINGTON, Suzanne PARKER, Adrian GARNER, Lin Ni Lisa CHENG
  • Publication number: 20240311556
    Abstract: Systems and methods of the present disclosure enable database search. The systems and/or methods may include receiving a search query that includes an input document having text. Word embeddings are generated within the input document, where the word embeddings include vector representations of words in the text of the input document. An average input document word embedding vector is determined for the word embeddings of the input document. A set of stored documents is accessed, where each stored document includes a stored text has a particular average stored document word embedding vector. A similarity model is used to determine a similarity metric measuring the similarity between the input document and each stored document based on the average input document word embedding vector and the particular average stored document word embedding vector of each stored document.
    Type: Application
    Filed: May 20, 2024
    Publication date: September 19, 2024
    Inventors: Cruz Vargas, Phoebe Atkins, Alexander Lin, Joshua Edwards, Lin Ni Lisa Cheng, Rajko Ilincic, Max Miracolo, Brian McClanahan
  • Patent number: 12073414
    Abstract: Disclosed embodiments may include a system that may receive an interaction message associated with an interaction a user has with an application or website, the interaction message may include an error message or a repeated action message. The system may identify, using a first machine learning model, one or more issues associated with the interaction message, retrieve one or more troubleshooting steps mapped to the one or more issues, and generate a first message comprising the one or more troubleshooting steps and a feedback request on an effectiveness of the one or more troubleshooting steps. The system may transmit the first message to the user, receive feedback from the user in response to the feedback request, and determine whether the feedback is negative. When the feedback is negative, the system may transmit a second message to a representative requesting the representative call the user.
    Type: Grant
    Filed: August 16, 2021
    Date of Patent: August 27, 2024
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Deny Daniel, Lin Ni Lisa Cheng, Phoebe Atkins, Cruz Vargas, Matthew Peroni, Rajko Ilincic
  • Patent number: 12075310
    Abstract: Systems and methods of the present disclosure enable IoT-based social networking to detect, using IoT devices at a location, device signals associated with a first user device of a first user. A first user profile associated with the first user device is determined in response to the device signals. User attributes stored in the first user profile are accessed and extracted. A trained profile similarity model is used to determine similarity measures between the first user profile and other user profiles based on the user attributes. At least one similar user profile to the first user profile is identified based on the similarity measures. A meet-up point occupancy of each meet-up point at the location is determined based on a record of meet-up points to identify an open meet-up point. A meet-up recommendation is generated indicating the open meet-up point and the other user profiles.
    Type: Grant
    Filed: March 3, 2022
    Date of Patent: August 27, 2024
    Assignee: Capital One Services, LLC
    Inventors: Lin Ni Lisa Cheng, Xiaoguang Zhu, Vyjayanthi Vadrevu
  • Patent number: 12067968
    Abstract: In some implementations, a system may receive an audio stream associated with a call between a user and an agent. The system may process, by the device and using a speech alteration model, speech from a first channel of the audio stream to alter the speech from having a first speech characteristic to having a second speech characteristic, wherein the speech alteration model is trained based on reference audio data associated with the first speech characteristic and the second speech characteristic and based on reference speech data associated with the first speech characteristic and the second speech characteristic. The system may extract the speech from the first channel that has the first speech characteristic. The system may provide, within a second channel of the audio stream, altered speech that corresponds to the speech and that has the first speech characteristic.
    Type: Grant
    Filed: August 30, 2021
    Date of Patent: August 20, 2024
    Assignee: Capital One Services, LLC
    Inventors: Tasneem Adamjee, Lin Ni Lisa Cheng, Tyler Maiman, Yichen Zhang
  • Patent number: 12067056
    Abstract: A processor may receive data and generate a quantified representation of the data by processing the data using at least one machine learning (ML) algorithm, the quantified representation of the data indicating a sentiment of content of the data. The processor may automatically revise the content of the communications data. The revising may include determining a reaction to the content of the communications data, generating a quantified representation of the reaction, determining a difference between the quantified representation of the reaction and the quantified representation of the communications data, identifying, based on the difference, a portion of the content having an unintended sentiment, and replacing the portion of the content with different content.
    Type: Grant
    Filed: July 27, 2023
    Date of Patent: August 20, 2024
    Assignee: Capital One Services, LLC
    Inventors: Phoebe Atkins, Max Miracolo, Joshua Edwards, Brian McClanahan, Alexander Lin, Lin Ni Lisa Cheng, Cruz Vargas
  • Publication number: 20240264937
    Abstract: Systems and methods of the present disclosure enable intelligent dynamic caching of data by accessing an activity history of historical electronic activity data entries associated with a user account, and utilizing a trained entity relevancy machine learning model to predict a degree of relevance of each entity associated with the historical electronic activity data entries in the activity history based at least in part on model parameters and activity attributes of each electronic activity data entry. A set of relevant entities are determined based at least in part on the degree of relevance of each entity. Pre-cached entities are identified based on pre-cached entity data records cached on the user device, and un-cached relevant entities from the set of relevant entities are identified based on the pre-cached entities. The cache on the user device is updated to cache the un-cached entity data records associated with the un-cached relevant entities.
    Type: Application
    Filed: April 16, 2024
    Publication date: August 8, 2024
    Inventors: Shabnam Kousha, Lin Ni Lisa Cheng, Asher Smith-Rose, Joshua Edwards, Tyler Maiman
  • Patent number: 12045876
    Abstract: A system may transmit an MLM to one or more entities. The system may receive, from the one or more entities, data associated with a plurality of customers, the data generated by the MLM. The system may train a federated deep NN based on the data. The system may receive, from a user, a first request for a loan. The system may generate, using the federated deep NN, a risk score associated with the user, wherein the risk score comprises a likelihood the user will satisfy condition(s) of the loan. The system may transmit, to lender(s), the risk score and a second request for loan option(s) for backing the first request for the loan. The system may receive, from the first lender(s), the loan option(s) for backing the first request for the loan, and may transmit the loan option(s) to the user.
    Type: Grant
    Filed: January 11, 2022
    Date of Patent: July 23, 2024
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Xiaoguang Zhu, Lin Ni Lisa Cheng
  • Publication number: 20240242231
    Abstract: In some implementations, a device may determine an interaction profile for a provider that is to engage with a user in a communication session. The interaction profile may be based on interaction data relating to interpersonal interactions involving the provider during one or more previous communication sessions. The interaction profile may indicate a bias of the provider in connection with one or more categories of users. The device may generate, based on the interaction profile, a visual representation that depicts at least a face of a person for presentation to the provider during the communication session. One or more characteristics associated with the one or more categories of users may be absent from the face of the person. The device may cause presentation of the visual representation to the provider during the communication session.
    Type: Application
    Filed: January 22, 2024
    Publication date: July 18, 2024
    Inventors: Vyjayanthi VADREVU, Lin Ni Lisa CHENG, Xiaoguang ZHU