Abstract: Methods, wireless communication terminals, and queue management system are disclosed that operate electronically accessible queues, such as customer service queues. A wireless communications terminal is used to obtain a queue ticket from a ticket machine. The queue ticket indicates that a ticket client has been entered a queue associated with the ticket machine. The queue ticket is stored in the wireless terminal. The queue ticket in the wireless terminal is validated via a near-field communications protocol wireless interface between the wireless terminal and the ticket machine. Service for the ticket client is authorized in response to validation of the queue ticket and movement of the ticket client to a threshold level within the queue.

Abstract: A presence system in which communication terminals and a presence server may cooperate to provide status notifications. A communication terminal may provide the server a store message to suspend transmission of status notifications to that communication terminal. The presence server may be arranged so that in response to a store message requesting storage of status notifications the transmission of status notifications from the server to that communication terminal is suspended. Several approaches to release the suspension are provided. The presence system, communication terminal and/or the communication presence server may include hardware and/or computer code or software to provide the respective functions and operations.