Abstract: Methods and apparatuses for enabling electronic communication with an audibly-impaired user are disclosed. A communication device receives a call from a video endpoint associated with a calling party, wherein the call is intended for the audibly-impaired user. If the audibly-impaired user is unavailable to receive the call, information is selected from a database with one or more entries associated with the audibly-impaired user. The one or more entries include a video greeting previously recorded by the audibly-impaired user and a text greeting previously entered by the audibly-impaired user. The video greeting and the text greeting are combined as a merged video stream. The merged video stream is then presented on the video endpoint associated with the calling party.

Abstract: A group routing server, communication devices, and related methods are described. The group routing server may comprise a processor operably coupled with communication elements and memory, and be configured to determine a destination communication device from among a plurality of communication devices to which an incoming call is to be routed, determine whether an assistive communication service is needed for providing interpretive services based, at least in part, on differing communication abilities between a far-end user associated with a far-end communication device initiating the incoming call and a near-end user associated with the destination communication device, route the incoming call to the assistive communication service according to the routing rules if the assistive communication device is determined to be needed, and route the incoming call directly to the communication service according to the routing rules if the assistive communication device is not determined to be needed.

Abstract: A group routing server, communication devices, and related methods are described. The group routing server may comprise a processor operably coupled with communication elements and memory, and be configured to determine a destination communication device from among a plurality of communication devices to which an incoming call is to be routed, determine whether an assistive communication service is needed for providing interpretive services based, at least in part, on differing communication abilities between a far-end user associated with a far-end communication device initiating the incoming call and a near-end user associated with the destination communication device, route the incoming call to the assistive communication service according to the routing rules if the assistive communication device is determined to be needed, and route the incoming call directly to the communication service according to the routing rules if the assistive communication device is not determined to be needed.

Abstract: Methods and apparatuses for enabling electronic communication with an audibly-impaired user are disclosed. A communication device receives a call from a video endpoint associated with a calling party, wherein the call is intended for the audibly-impaired user. If the audibly-impaired user is unavailable to receive the call, information is selected from a database with one or more entries associated with the audibly-impaired user. The one or more entries include a video greeting previously recorded by the audibly-impaired user and a text greeting previously entered by the audibly-impaired user. The video greeting and the text greeting are combined as a merged video stream. The merged video stream is then presented on the video endpoint associated with the calling party.

Abstract: Apparatuses and methods are disclosed for providing captioning of a video communication session for a conversation between at least two users in which media data is communicated between at least two communication devices during a video communication session involving a video captioning service. The video captioning service provides text captions for the far-end audio of the video communication session, in which the user of the second communication device is associated with a hearing-capable user that is not authorized to receive text captions from the video communication service during the video communication session.

Abstract: Devices and methods for creating and administering a user group with a user interface of a communication device. One or more servers are configured to address the communication device with an individual unique identifier assigned to the communication device. The one or more servers are also configured to address the communication device with a group unique identifier assigned to the new user group.

Abstract: Described are systems and methods for operating a plurality of communication devices configured to be associated with a user group. Each communication device of the plurality of communication devices may be configured to communicate with one or more servers both as an individual communication device with an individual unique identifier assigned thereto and as the user group with a group unique identifier assigned thereto.

Abstract: Apparatuses and methods for notifying a group of communication devices about a missed call are disclosed. Each communication device is associated with a group identifier that is shared with all the communication devices in a group. Each communication device is also associated with an individual identifier that is unique to that communication device. An unanswered communication to the group identifier is received on all the communication devices in the group. A first communication device transmits to a remote server an acknowledgement notification that the unanswered communication related to the group identifier has been acknowledged by the user. A clear indicator indicating that the unanswered communication has been acknowledged is transmitted from the remote server to all the devices in the group except the first communication device. Each of the communication devices receiving the clear indicator can then clear its indicator that notifies the user of a missed call.

Abstract: Methods and apparatuses for enabling electronic communication with an audibly-impaired user are disclosed. A communication device receives a call from a video endpoint associated with a calling party, wherein the call is intended for the audibly-impaired user. If the audibly-impaired user is unavailable to receive the call, information is selected from a database with one or more entries associated with the audibly-impaired user. The one or more entries include a video greeting previously recorded by the audibly-impaired user and a text greeting previously entered by the audibly-impaired user. The video greeting and the text greeting are combined as a merged video stream. The merged video stream is then presented on the video endpoint associated with the calling party.

Abstract: Systems and methods for operating a plurality of communication devices configured to be associated with a user group. Each communication device of the plurality of communication devices may be configured to communicate with one or more servers both as an individual communication device with an individual unique identifier assigned thereto and as the user group with a group unique identifier assigned thereto.

Abstract: Devices and methods for creating and administering a user group with a user interface of a communication device. One or more servers are configured to address the communication device with an individual unique identifier assigned to the communication device. The one or more servers are also configured to address the communication device with a group unique identifier assigned to the new user group.