Abstract: A headband with one or more protective inserts. The inserts may be strategically positioned to provide protection for specific areas of a person's head that are most vulnerable to impact, depending on the sport or other activity. The inserts may be directly attached to the headband, or may be enclosed in pouches which are directly attached to the headband. The headband may be worn with or without additional headgear, and may be configured to cooperate with the additional headgear as to form, fit, and functionality.

Abstract: Within an environment in which users converse at least partly with human agents to accomplish a desired task, a server assists the agents by identifying workflows that are most applicable to the current conversation. Workflow selection functionality identifies one or more candidate workflows based on techniques such as user intent inference, conversation state tracking, or search, according to various embodiments. The identified candidate workflows are either automatically selected on behalf of the agent, or are presented to the agent for manual selection.

Abstract: A method is described herein for slowing, inhibiting, and/or preventing the growth of microbes, or for killing microbes, within and/or on a product/good that is stored in a package. The method can include applying a film cover over a perforated portion of a package and securing the film cover to the package at the perimeter of the perforated portion with an adhesive or by heat stacking. The film cover can include a material for changing the atmosphere within the package. The package may be an existing pre-perforated package, or may be a package that requires perforation. If the package requires perforation, the method can further include perforating at least a portion of the package prior to positioning the film cover over the perforated portion. The film cover can be formed of a three-phase material or other material.

Abstract: A package (10) configured to preserve or prevent contamination through inhibition of pathogens of product therein includes an active member (26) co-extruded to a carrier (24). The combined active member and carrier can be attached to an interior surface of a package, optionally a lidding film (22) enclosing a cavity formed by a tray of the package.

Abstract: Disclosed are antimicrobial releasing agents, methods of preparing the antimicrobial releasing agents, and entrained polymers containing antimicrobial releasing agents. The antimicrobial releasing agent is prepared with a carrier having a pH below 3.5. The carrier is optionally polysulfonic acid, phyllosilicate, or others as disclosed. The antimicrobial releasing agent further includes an active compound such as a metal chlorite, and a trigger. Optionally, the antimicrobial releasing agent may be compounded into entrained polymers that release ClO2 in gas form.

Abstract: A virtual assistant system for communicating with customers uses human intelligence to correct any errors in the system AI, while collecting data for machine learning and future improvements for more automation. The system may use a modular design, with separate components for carrying out different system functions and sub-functions, and with frameworks for selecting the component best able to respond to a given customer conversation.

Abstract: A device for displaying AR markings comprising a top and a base, with the top rotatably attached to the base, and the base configured to be held by a hand or placed on a fixed surface. The AR markings are positioned on the top such that when the top rotates with respect to the base, so do the AR markings. When the AR markings are scanned by an appropriate scanning and display device, such as a smart phone, a 3d image associated with the AR markings will be displayed on the display device as an augmented reality projection. When the top rotates with respect to the base, so too does the augmented reality projection.

Abstract: A package for containing liquid-exuding product is formed of a single sheet of film that is folded and sealed at certain locations. The package can include an active member, optionally in the form of absorbent, that is heat staked or otherwise attached to a portion of the sheet of film such that the active member is located on an interior surface of a bottom of the folded and sealed package.

Abstract: Apparatuses and methods are provided for storing and preserving product, such as to extend shelf life of the same. In one optional method, liquid-exuding product is placed in a product containing space of a container atop a platform of a support structure. The container can include an internal compartment having the product containing space. The structure can define the platform for supporting the product. The internal compartment can further include a reservoir, configured to retain liquid, below the platform. At least one of the platform or the support structure can be configured to direct liquid exuded from the product to the reservoir. Optionally, the reservoir comprises or contains an absorbent material for absorbing liquid in the reservoir.

Abstract: Systems, computer-implemented methods and/or computer program products that can facilitate providing a defined parameter, determining whether to employ the defined parameter for a variational quantum algorithm, and running the variational quantum algorithm on a quantum system, are provided. According to an embodiment, a system can comprise a memory that stores computer executable components and a processor that executes the computer executable components stored in the memory. The computer executable components can comprise a decision component that determines, based upon an uncertainty prediction regarding the usability of the defined parameter that has been output from a machine learning model, whether to employ the defined parameter in a variational quantum algorithm, such as run on a quantum system.

Abstract: The present invention allows for the capture and sentiment analysis of text the customer inputs into a chat, but never actually sends to the customer service representative (ghost text). The system captures this ghost text with a ghost capture system (GCS) software module. The GCS module analyzes the ghost text to generate metadata. The ghost text and metadata are used by a sentiment analysis engine to apply appropriate sentiment to the ghost text. The sentiment and ghost text are routed to a customer service representative (CSR). This provides the customer service agent with additional detail and information about a customer's emotions during a text chat conversation, allowing the CSR to determine a court of interaction not only based on the customer's response, but also based on the ghost text and the sentiment from the ghost text.

Abstract: A package for containing liquid-exuding product is formed of a single sheet of film that is folded and sealed at certain locations. The package can include an active member, optionally in the form of absorbent, that is heat staked or otherwise attached to a portion of the sheet of film such that the active member is located on an interior surface of a bottom of the folded and sealed package.

Abstract: A device for displaying AR markings comprising a top and a base, with the top rotatably attached to the base, and the base configured to be held by a hand or placed on a fixed surface. The AR markings are positioned on the top such that when the top rotates with respect to the base, so do the AR markings. When the AR markings are scanned by an appropriate scanning and display device, such as a smart phone, a 3d image associated with the AR markings will be displayed on the display device as an augmented reality projection. When the top rotates with respect to the base, so too does the augmented reality projection.

Abstract: The present invention is a system and method of continuous sentiment tracking and the determination of optimized agent actions through the training of sentiment models and applying the sentiment models to new incoming interactions. The system receives conversations comprising incoming interactions and agent actions and determines customer sentiment on a micro-interaction level for each incoming interaction. Based on interaction types, the system correlates the determined sentiment with the agent action received prior to the sentiment determination to create and train sentiment models. Sentiment models include agent action recommendations for a desired sentiment outcome. Once trained, the sentiment models can be applied to new incoming interactions to provide CSRs with actions that will yield a desired sentiment outcome.

Abstract: A method described herein involves various operations directed toward network security. The operations include accessing transaction data describing network traffic associated with a web server during an interval. Based on a count of new transactions involving an online entity during the interval according to the transaction data, a short-term trend is determined for the online entity. The operations further include applying exponential smoothing to a history of transactions of the online entity to compute a long-term trend for the online entity. Based on a comparison between the short-term trend and the long-term trend for the online entity, an anomaly is detected with respect to the online entity in the network traffic associated with the web server. Responsive to detecting the anomaly, an access control is implemented between the online entity and the web server.

Abstract: The present application includes a method and system for gathering customer information through games. The system transmits offers to play games over the contact medium used by the customer. The games are selected to elicit information from the customer; information ranging from the customer's mood to marketing information to security information. The information so obtained can be used to update client profiles.

Abstract: A device for displaying AR markings comprising a top and a base, with the top rotatably attached to the base, and the base configured to be held by a hand or placed on a fixed surface. The AR markings are positioned on the top such that when the top rotates with respect to the base, so do the AR markings. When the AR markings are scanned by an appropriate scanning and display device, such as a smart phone, a 3d image associated with the AR markings will be displayed on the display device as an augmented reality projection. When the top rotates with respect to the base, so too does the augmented reality projection.

Abstract: Workflow memoization can include generating an embedding associated with a node in a workflow. The embedding can be generated by encoding at least the node's executable and input data to the node. A matching embedding can be retrieved from a database of embeddings, which matches the generated embedding according to a match criterion. The database of embeddings can store embeddings associated with previously run nodes. Output data associated with the matching embedding can be retrieved. The output data can be used as the node's output without having to run the node in the workflow.