Abstract: A system and method for intent-based active callback management using enhanced callback objects, utilizing a cloud callback system comprising at least a profile manager, callback manager, interaction manager, media server, and environment analyzer, allowing users to call businesses, agents in contact centers, or other users who are connected to a cloud callback system, and, failing to connect to the individual they called, allow for an automatic callback object to be created, whereby the two users may be automatically called and bridged together at a time when both users are available.

Abstract: Systems and methods for switching communication pathways between a mobile device and connected “Internet of Things” (IOT) device are described to improve scalability and communication between devices. An application on the mobile device may determine whether local or virtual local endpoints are available to route communications without using a remote IoT server endpoint. Communications and updates from multiple co-located, but not necessarily user-related connected devices may be aggregated, and sent to a remote IoT server to reduce the peak load scalability requirement of the server.

Abstract: Example implementations include aspects for controlling a security system monitoring an environment, comprising collecting sensor data from a plurality of sensors located in the environment, and determining whether a plurality of characteristics of a security event are present in the environment. A determination for each characteristic includes a confidence score indicative of a likelihood that the characteristic is present. The aspects further include identifying, from a plurality of pre-determined environment states, a state of the environment based on a current time and an event schedule of the environment, and generating a combined score that is a function of each respective confidence score and a plurality of weights, wherein each weight corresponds to a respective characteristic and has a value based on the state of the environment. The implementations further include determining that the combined score is greater than a threshold score, and generating an alert indicative of the security event.

Abstract: Embodiments of the present disclosure relate to an uninterruptible power supply. The uninterruptible power supply comprises a switch, a power management module, an inverter and a controller. The switch is arranged between a load and a power source, the power source configured to supply power to the load. The power management module comprises a main energy storage and configured to reduce a ripple experienced by the main energy storage. The inverter is arranged between and coupled to the power management module and the load. The controller is coupled to the power management module, the inverter and the switch, the controller configured to control the inverter to regulate output voltage magnitude and frequency by regulating the power exchange between the inverter and the power source. According to embodiments of the present disclosure, the overcharging of the energy storage during sudden load rejections or utility phase jumps can be avoided.

Abstract: Systems and methods are disclosed relating to welding-type power supplies. In some examples, the power supplies may have no vents, which may help prevent environmental contaminants from entering the power supplies. Instead, the power supplies include one or more thermal interfaces configured to conduct heat generated by internal circuitry of the power supply from the interior of the power supply to an exterior of the power supply. Additionally, the thermal interface(s) may be configured for attachment to one or more exterior heat dissipating devices.

Abstract: A method for determining an access point name (APN) for mission critical services includes determining, at a user equipment (UE), APN information of a packet data network (PDN) based on at least one of a mission critical organization name, a registered public land mobile network identifier, or a home public land mobile network identifier currently associated with the UE; and connecting to the PDN based on the determined APN information.

Abstract: An implantable tissue repair device containing a body having a biocompatible hydrogel and a plurality of tissue anchoring elements projecting from the body, where the anchoring elements are integrally formed with the body and have the same biocompatible hydrogel as the body, and the anchoring elements, in use, are arranged to enter apertures in a tissue and anchor the device to the tissue.

Abstract: A hair care appliance is provided. The hair care appliance includes a handle and a body coupled to the handle via a rotational hinge joint. The body can be movable via the rotational hinge joint between a straight configuration in which the body is aligned with a longitudinal axis of the handle and a bent configuration in which the body extends along an axis transverse to the longitudinal axis of the handle. A fluid flow path extends between an inlet in the handle and an outlet in the body. The hair care appliance can be operated with minimal loss of fluid flow in either the straight configuration and the bent configuration. The hair care appliance includes a fan assembly in the handle and a heater assembly in the body that are positioned to create a balanced center of mass of the hair care appliance when operated by a user.

Abstract: A leak resistant lid assembly for a beverage container where the lid assembly has a straw or similar means for a user to drink liquid is disclosed. The lid assembly may include a base, a straw that extends through the base, a gasket, and a grommet. The base may have a primary opening that receives the straw and a secondary opening in the top of the base, where the secondary opening acts as a vent to prevent a vacuum from occurring when drinking from a straw. The grommet may have a spiral ring may help create a flow path for air from inside the beverage container to the exterior environment.

Abstract: A system and method for intent-based active callback management using enhanced callback objects, utilizing a cloud callback system comprising at least a profile manager, callback manager, interaction manager, media server, and environment analyzer, allowing users to call businesses, agents in contact centers, or other users who are connected to a cloud callback system, and, failing to connect to the individual they called, allow for an automatic callback object to be created, whereby the two users may be automatically called and bridged together at a time when both users are available.

Abstract: The technology disclosed herein pertains to a method for mobile storage device registration to a management domain using a random token and a pin. In at least one implementation, a technology disclosed herein provides a method of authenticating a device on a system, the method including generating a random token, displaying the random token to a user, communicating the random token to an authentication system portal, in response the authentication system portal validating the random token receiving a PIN from the user, and communicating the PIN to the authentication system portal, and receiving a portal IP address and a certificate of authentication from the authentication system portal.

Abstract: A system and method for intent-based active callback management, utilizing a cloud callback system comprising at least a profile manager, callback manager, interaction manager, media server, and environment analyzer, allowing users to call businesses, agents in contact centers, or other users who are connected to a cloud callback system, and, failing to connect to the individual they called, allow for an automatic callback object to be created, whereby the two users may be automatically called and bridged together at a time when both users are available.

Abstract: A system and method for hybrid callback management, utilizing a callback cloud and an on-premise callback system, allowing brands to utilize a hybrid system that protects against any premise outages or cloud service faults and failures by introducing redundancies and co-maintenance of data key to callback execution while allowing for mixed telephony types to be seamlessly integrated into one communication platform.

Abstract: A system and method for optimizing callback times to increase the success rate of callbacks while managing overflow of calls to alternate sites when callbacks are unsuccessful. The system and method use a context-aware pacing algorithm to determine when callbacks are likely to be successful from a preferred contact site, routing to alternate callback sites when callbacks are unsuccessful, and preferences for re-routing back to the preferred site when a callback is successful and the agent with whom the caller has interacted previously is available.

Abstract: A system and method are described. An illustrative system enables operations such as: receiving new associated content from a user device and quantifying the new associated content via generating at least one new attribute-value pair object according to a multi-dimensional namespace and including at least some quantified attribute-value pairs determined from implementations of recognition algorithms executed on at least some of the new associated content. The operations may further include linking the at least one new attribute-value pair object into the linked list data structure and recording publication of the new associated content and the at least one new attribute-value pair object on a notarized ledger.

Abstract: Embodiments of a article including include a substrate and a patterned coating are provided. In one or more embodiments, when a strain is applied to the article, the article exhibits a failure strain of 0.5% or greater. Patterned coating may include a particulate coating or may include a discontinuous coating. The patterned coating of some embodiments may cover about 20% to about 75% of the surface area of the substrate. Methods for forming such articles are also provided.

Abstract: The present invention relates to a combined phosphorescent, retroreflective and fluorescent article comprising a substrate, a phosphorescent layer on at least one side of the substrate and a retroreflective and fluorescent sheet provided over the phosphorescent layer, wherein the retroreflective and fluorescent sheet is configured so that at least 5% of visible area of said one side is phosphorescent.

Abstract: A method at an Intelligent Transportation System (ITS) Transmitting Entity, the method including: generating an ITS message; augmenting the ITS message with an Integrity Report generated by an integrity detection function at the ITS Transmitting Entity to create an augmented ITS message; signing the augmented ITS message with an Authorization Certificate or Ticket, the Authorization Certificate or Ticket including an assurance indication from an Audit Certificate Authority for the integrity detection function; and sending the signed, augmented ITS message to an ITS Receiving Entity.

Abstract: Embodiments of the present disclosure relate to parallel 3-level inverter without midpoint connection. The parallel 3-level inverter includes a plurality of parallel converters coupled in parallel between a common DC bus and a common AC output, wherein each of the plurality of parallel converters comprises a midpoint and the midpoints of the plurality of parallel converters are disconnected from each other.