Abstract: The present disclosure is directed to a method for generating a visual display of metrics for one or more peripheral devices. The method involves receiving a plurality of data values indicative of a particular metric. The method also involves determining an average value of the plurality of data values and a ratio between the average value and a particular data value. The method further involves generating a bar graph with at least a first bar representative of the average value and a second bar representative of the particular data value. Additionally, the method involves modifying a longer bar of the first bar and the second bar based on a quotient between the average value and the particular data value based on the ratio being greater than or equal to a threshold ratio. The method also involves causing a display device to display the bar graph.

Abstract: Apparatus and methods for carrying out tasks using transactions with print devices are provided. A transaction can be opened between one or more managing servers and one or more print devices, where the transaction is associated with one or more tasks. As part of the transaction, the tasks can be performed using the managing servers and the print devices. A source device can communicate each task to one or more destination devices, where the source device can be selected from among the managing servers and the print devices, where the destination devices can be selected from among the managing servers and the print devices, and where the source device is not one of the destination devices. Each of the destination devices can communicate a reply to the communicated task. The transaction between the managing servers and the print devices can be closed.

Abstract: Apparatus and methods for carrying out tasks using transactions with print devices are provided. A transaction can be opened between one or more managing servers and one or more print devices, where the transaction is associated with one or more tasks. As part of the transaction, the tasks can be performed using the managing servers and the print devices. A source device can communicate each task to one or more destination devices, where the source device can be selected from among the managing servers and the print devices, where the destination devices can be selected from among the managing servers and the print devices, and where the source device is not one of the destination devices. Each of the destination devices can communicate a reply to the communicated task. The transaction between the managing servers and the print devices can be closed.

Abstract: Systems, apparatus, and methods for interfacing device management software and printing devices are provided. A computing device with device management software can send a discovery message requesting primary identification information to a printing device. The primary identification information can include a model name and a firmware version of the printing device. The computing device can receive the primary identification information from the printing device. The computing device can send a request message for model-dependent information based on the primary identification information to a server device. The computing device can receive a response to the request message from the server device that includes the model-dependent information. The computing device can generate a user interface (UI) display based on the model-dependent information in the response to the request message.

Abstract: Example systems and methods may relate to controlling a printing device. Specifically, systems may include a processing device and a printing device. The processing device may be configured to determine an image corresponding to a command for performing maintenance on a printing device. Such a command may include a command to restart device, clean memory, or set sleep mode, for example. The processing device may also render the image on a portable medium. The printing device may read the image using a scanner or other reading device. The printing device may then determine that a command corresponds to the image read. The printing device may then execute the command that corresponds to the image read.

Abstract: Monitoring a communication-based system, comprising: communication service supporting XMPP communication with remote devices; device management applications; external, independent monitoring service monitors the communication-based system; XMPP clients; sending and receiving XMPP messages; and analytical component analyzes XMPP messages to determine status of the system, to possibly restart the communication service if the current response time is below a threshold.