Abstract: Enablement of a voice channel being established between an IoT device and a controller through the use of a voice-line service system.

Abstract: A subscription service to enable a user to subscribe to active conversations or previously stored conversations using a channel that is preferred by the user. The service is provided by a real-time and passive subscription (RPAS) system based on a UCP that enables any participant to participate in a conversation using their preferred technique and channel. A subscribing user can thus join a conversation as an active participant or a passive participant and the system converts the conversation elements to a format compatible with the user's preferred channel.

Abstract: The various embodiments of the present invention presented herein, as well as other variations, are directed towards systems and method for enabling multichannel communications across a variety of devices in a single group conversation.

Abstract: Servicing a communication from an originating station directed to one or more destination stations. A communication is received from an originating station and includes a unique identifier that is associated with the originating station and a destination identifier. A communication platform receives the communication either directly or from a telecommunications system component that recognizes the communication as being processed by the communications platform. The communication platform identifies the source of the communication and the destination of the communication. The communication platform sets up a communications channel/session between the stations and performs any conversion necessary for the destination to understand the originating station and vice versa. The communication platform routes the communication between the originating and destination stations and may enter the communication into an archive for a user associated with the originating station and/or destination session.

Abstract: A Unified Communication Platform (UCP) that enables mobile devices and platforms (as well as applications or programs running thereon) to communicatively interface with each other over various communication channels and provides for authentication of the users involved in the communication session.

Abstract: A subscription service to enable a user to subscribe to active conversations or previously stored conversations using a channel that is preferred by the user. The service is provided by a real-time and passive subscription (RPAS) system based on a UCP that enables any participant to participate in a conversation using their preferred technique and channel. A subscribing user can thus join a conversation as an active participant or a passive participant and the system converts the conversation elements to a format compatible with the user's preferred channel.

Abstract: Enhanced capabilities within a telephone network are made accessible to a telecommunications device. The telecommunications device is used to dial a sequence. A network server receives and identifies the sequence invokes an advanced network function. A advanced network function server in communication with the network server provides instructions as to how the network server is to provide the advanced network function. The network server processes the call in accordance with the received instructions to provide the particular advanced network function.

Abstract: Enablement of a voice channel being established between an IoT device and a controller through the use of a voice-line service system.

Abstract: A mobile application and a method are described for servicing a second line service (“SLS”) based communication request originating from a subscriber's telecommunications device (“TD”) even if the call signal does not include sufficient information to identify the phone number from which the subscriber initiated the call. The method involves associating the SLS phone number of the subscriber, the primary number of the subscriber and the primary number of a third party via a special relationship number.

Abstract: Enhanced capabilities within a telephone network are made accessible to a telecommunications device. The telecommunications device is used to dial a sequence. A network server receives and identifies the sequence invokes an advanced network function. A advanced network function server in communication with the network server provides instructions as to how the network server is to provide the advanced network function. The network server processes the call in accordance with the received instructions to provide the particular advanced network function.

Abstract: Analytics are collected to monitor and report data usage of enterprise applications running on a mobile device. A second line service agent and an analytics agent assure that the mobile device is configured for analytics collection. Once configured, cellular data usage of applications that are monitored by the analytics engine are detected and a VPN connection is established for routing the communications between the monitored app an a public website. If the mobile device switches to WiFi usage, the analytics agent disconnects the VPN connection and routes data directly to the public website. Thus, data usage of the monitored applications can be reported by the VPN gateway.

Abstract: A mobile application and a method are described for servicing a second line service (“SLS”) based communication request originating from a subscriber's telecommunications device (“TD”) even if the call signal does not include sufficient information to identify the phone number from which the subscriber initiated the call. The method involves associating the SLS phone number of the subscriber, the primary number of the subscriber and the primary number of a third party via a special relationship number.

Abstract: A method and system for the leveraging a reserved relationship number by an SLS platform and/or SLS phone module for the purpose of performing special operations other than making an SLS call available for termination at a subscriber TD and/or a third party TD involve associating the SLS phone number of the subscriber, the primary number of the subscriber and a next set of instructions via a common reserved relationship number.

Abstract: Enablement of a voice channel being established between an IoT device and a controller through the use of a voice-line service system.

Abstract: Conversion of communications from a first device over a first communication channel to a second communication channel that is utilized by a second communication device such that an enterprise employee can interface with and communication with a customer using the customer's preferred channel or application for communication.

Abstract: A mobile application and a method are described for servicing a second line service (“SLS”) based communication request originating from a subscriber's telecommunications device (“TD”) even if the call signal does not include sufficient information to identify the phone number from which the subscriber initiated the call. The method involves associating the SLS phone number of the subscriber, the primary number of the subscriber and the primary number of a third party via a special relationship number.

Abstract: A method and system for the leveraging a reserved relationship number by an SLS platform and/or SLS phone module for the purpose of performing special operations other than making an SLS call available for termination at a subscriber TD and/or a third party TD involve associating the SLS phone number of the subscriber, the primary number of the subscriber and a next set of instructions via a common reserved relationship number.

Abstract: Analytics are collected to monitor and report data usage of enterprise applications running on a mobile device. A second line service agent and an analytics agent assure that the mobile device is configured for analytics collection. Once configured, cellular data usage of applications that are monitored by the analytics engine are detected and a VPN connection is established for routing the communications between the monitored app an a public website. If the mobile device switches to WiFi usage, the analytics agent disconnects the VPN connection and routes data directly to the public website. Thus, data usage of the monitored applications can be reported by the VPN gateway.

Abstract: Conversion of communications from a first device over a firsts communication channel to a second communication channel that is utilized by a second communication device such that an enterprise employee can interface with and communication with a customer using the customer's preferred channel or application for communication.

Abstract: Enablement of a voice channel being established between an IoT device and a controller through the use of a voice-line service system.