Patents by Inventor Richard D. Moore

Richard D. Moore has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20250126203
    Abstract: A method for facilitating reviews of caller interactions with an intelligent voice interface may include receiving raw voice data representing dialog between one or more callers and the intelligent voice interface during one or more respective voice calls, determining, by processing text translation of the raw voice data using one or more natural language processing models, one or more intents of the one or more callers during the one or more voice calls, generating one or more event labels indicative of one or more events associated with the one or more voice calls, and causing a user interface to be presented on a display device. The user interface may enable a user to (i) listen to the raw voice data, (ii) view the one or more intents, and/or (iii) view the one or more event labels.
    Type: Application
    Filed: December 18, 2024
    Publication date: April 17, 2025
    Inventors: Duane Lee Marzinzik, Matthew Mifflin, Gregory D. Carter, Eric R. Moore, Harsh Lalwani, Padmaja Uppaluri, Ryan Jewell, Richard J. Lovings
  • Publication number: 20250088587
    Abstract: The present application describes providing an attestation level to a received communication. The attestation level may be used to communicate a level of security to a network or a called party that receives the communication. The attestation level associated with the communication may indicate to a destination network and/or recipient that the phone number associated with the communication is secure and/or the telephone number has not been spoofed.
    Type: Application
    Filed: November 22, 2024
    Publication date: March 13, 2025
    Applicant: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Joseph Roy, Joseph Scivicque, Matthew C. Hess, George Wendell McFalls
  • Publication number: 20250074711
    Abstract: A conveyor assembly includes a conveyor module including first and second roller bodies and a conveyor belt; a chassis; and a tensioning system. The tensioning system is operable to adjust the tension of the conveyor belt and includes a tensioning device selectively shiftably mounted to the chassis such that shifting of the tensioning system in the fore-aft direction along the chassis results in corresponding fore-aft shifting of the first roller body relative to the second roller body, thereby facilitating adjustment of the tension of the conveyor belt. The chassis includes a pair of side rails and a slider bed. A stiffening assembly includes a bracket spaced vertically below the slider bed such that a vertical gap is formed between the slider bed and the bracket. The stiffening assembly further includes an insert disposed on the bracket and extending upward across at least a portion of the gap.
    Type: Application
    Filed: November 19, 2024
    Publication date: March 6, 2025
    Applicant: Nidec Motor Corporation
    Inventors: Joshua M. Biro, William D. Moore, Richard J. Fadler
  • Patent number: 12212712
    Abstract: A method for facilitating reviews of caller interactions with an intelligent voice interface may include receiving raw voice data representing dialog between one or more callers and the intelligent voice interface during one or more respective voice calls, determining, by processing text translation of the raw voice data using one or more natural language processing models, one or more intents of the one or more callers during the one or more voice calls, generating one or more event labels indicative of one or more events associated with the one or more voice calls, and causing a user interface to be presented on a display device. The user interface may enable a user to (i) listen to the raw voice data, (ii) view the one or more intents, and/or (iii) view the one or more event labels.
    Type: Grant
    Filed: July 21, 2022
    Date of Patent: January 28, 2025
    Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
    Inventors: Duane Lee Marzinzik, Eric R. Moore, Gregory D. Carter, Harsh Lalwani, Matthew Mifflin, Padmaja Uppaluri, Ryan Jewell, Richard J. Lovings
  • Patent number: 12212971
    Abstract: The present disclosure describes providing an attestation level to a received communication. The attestation level may be used to communicate a level of security to a network or a called party that receives the communication. The attestation level associated with the communication may indicate to a destination network and/or recipient that the phone number associated with the communication is secure and/or the telephone number has not been spoofed. Determining the attestation level comprises comparing information associated with the communication with stored information and assigning a code based on the comparison. The code may be translated to a tag value that is used to direct the communication to a signing server for attesting the communication at the determined attestation level.
    Type: Grant
    Filed: September 30, 2022
    Date of Patent: January 28, 2025
    Assignee: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Daniel W. Peele, Matthew C. Hess
  • Patent number: 12155792
    Abstract: The present application describes providing an attestation level to a received communication. The attestation level may be used to communicate a level of security to a network or a called party that receives the communication. The attestation level associated with the communication may indicate to a destination network and/or recipient that the phone number associated with the communication is secure and/or the telephone number has not been spoofed.
    Type: Grant
    Filed: April 2, 2024
    Date of Patent: November 26, 2024
    Assignee: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Joseph Roy, Joseph Scivicque, Matthew C. Hess, George Wendell McFalls
  • Publication number: 20240251036
    Abstract: The present application describes providing an attestation level to a received communication. The attestation level may be used to communicate a level of security to a network or a called party that receives the communication. The attestation level associated with the communication may indicate to a destination network and/or recipient that the phone number associated with the communication is secure and/or the telephone number has not been spoofed.
    Type: Application
    Filed: April 2, 2024
    Publication date: July 25, 2024
    Applicant: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Joseph Roy, Joseph Scivicque, Matthew C. Hess, George Wendell McFalls
  • Patent number: 11956384
    Abstract: The present application describes providing an attestation level to a received communication. The attestation level may be used to communicate a level of security to a network or a called party that receives the communication. The attestation level associated with the communication may indicate to a destination network and/or recipient that the phone number associated with the communication is secure and/or the telephone number has not been spoofed.
    Type: Grant
    Filed: April 14, 2023
    Date of Patent: April 9, 2024
    Assignee: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Joseph Roy, Joseph Scivicque, Matthew C Hess, George Wendell McFalls
  • Publication number: 20230254406
    Abstract: The present application describes providing an attestation level to a received communication. The attestation level may be used to communicate a level of security to a network or a called party that receives the communication. The attestation level associated with the communication may indicate to a destination network and/or recipient that the phone number associated with the communication is secure and/or the telephone number has not been spoofed.
    Type: Application
    Filed: April 14, 2023
    Publication date: August 10, 2023
    Applicant: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Joseph Roy, Joseph Scivicque, Matthew C. Hess, George Wendell McFalls
  • Publication number: 20230120695
    Abstract: The present disclosure describes providing an attestation level to a received communication. The attestation level may be used to communicate a level of security to a network or a called party that receives the communication. The attestation level associated with the communication may indicate to a destination network and/or recipient that the phone number associated with the communication is secure and/or the telephone number has not been spoofed. Determining the attestation level comprises comparing information associated with the communication with stored information and assigning a code based on the comparison. The code may be translated to a tag value that is used to direct the communication to a signing server for attesting the communication at the determined attestation level.
    Type: Application
    Filed: September 30, 2022
    Publication date: April 20, 2023
    Applicant: Level 3 Communications, LLC
    Inventors: Richard D. MOORE, Daniel W. Peele, Matthew C. HESS
  • Patent number: 11632461
    Abstract: The present application describes providing an attestation level to a received communication. The attestation level may be used to communicate a level of security to a network or a called party that receives the communication. The attestation level associated with the communication may indicate to a destination network and/or recipient that the phone number associated with the communication is secure and/or the telephone number has not been spoofed.
    Type: Grant
    Filed: September 16, 2022
    Date of Patent: April 18, 2023
    Assignee: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Joseph Roy, Joseph Scivicque, Matthew C. Hess, George Wendell McFalls
  • Publication number: 20230016508
    Abstract: The present application describes providing an attestation level to a received communication. The attestation level may be used to communicate a level of security to a network or a called party that receives the communication. The attestation level associated with the communication may indicate to a destination network and/or recipient that the phone number associated with the communication is secure and/or the telephone number has not been spoofed.
    Type: Application
    Filed: September 16, 2022
    Publication date: January 19, 2023
    Applicant: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Joseph Roy, Joseph Scivicque, Matthew C. Hess, George Wendell McFalls
  • Patent number: 11451663
    Abstract: The present application describes providing an attestation level to a received communication. The attestation level may be used to communicate a level of security to a network or a called party that receives the communication. The attestation level associated with the communication may indicate to a destination network and/or recipient that the phone number associated with the communication is secure and/or the telephone number has not been spoofed.
    Type: Grant
    Filed: April 23, 2021
    Date of Patent: September 20, 2022
    Assignee: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Joseph Roy, Joseph Scivicque, Matthew C. Hess, George Wendell McFalls
  • Publication number: 20210337067
    Abstract: The present application describes providing an attestation level to a received communication. The attestation level may be used to communicate a level of security to a network or a called party that receives the communication. The attestation level associated with the communication may indicate to a destination network and/or recipient that the phone number associated with the communication is secure and/or the telephone number has not been spoofed.
    Type: Application
    Filed: April 23, 2021
    Publication date: October 28, 2021
    Inventors: Richard D. Moore, Joseph Roy, Joseph Scivicque, Matthew C. Hess, George Wendell McFalls
  • Patent number: 10986016
    Abstract: A differentiated routing system includes an electronic service in communication with an ingress gateway that receives a communication service, such as a call from a terminal, over a trunk. The service receives a request from the ingress gateway for establishing a communication service for the calling party terminal. The service obtains information associated with the calling party terminal, which may be based on the trunk and its relationship to a customer, in which the information is to be used for applying at least one of a routing decision and policy decision to the communication service, and appends a tag to the request based on the information. The service may then transmit the request appended with the information to a routing device, which may then use the information when providing the service.
    Type: Grant
    Filed: November 13, 2019
    Date of Patent: April 20, 2021
    Assignee: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Matthew C. Hess, Patrick S. Callahan
  • Patent number: 10938740
    Abstract: Aspects of the present disclosure include systems, methods, and devices for routing communications that ingress into a telecommunications network by appending a virtualized trunk group identifier or other customer identifying number within a Session Initiation Protocol (SIP) messages associated with the communications. In one particular embodiment, a user field within header information of SIP messages may be appended with a trunk group identifier unique to a particular customer device providing the communication to the network. Specifically, a customer premise device (such as an integrated access device (IAD)) may be configured to append a customer-specific trunk group identifier number into a portion of a header of a SIP message of the communication. The call and associated SIP message information, including the appended trunk group ID, may then be routed to a host routing device.
    Type: Grant
    Filed: February 9, 2017
    Date of Patent: March 2, 2021
    Assignee: Level 3 Communications, LLC
    Inventors: Richard D. Moore, John H. Hearty, Dick A. Richards, Michael L. Miller, Claudia M. Combellas
  • Patent number: 10778512
    Abstract: Implementations described and claimed herein provided for a system for provisioning network resources. The system includes a network provisioning abstraction layer having an application interface for receiving network provisioning requests from applications and determine provisioning instructions for fulfilling the requests. Each of the received provisioning instructions is queued in a priority queuing system according to a request priority. The provisioning instructions for the highest priority requests are removed from the front of the queue and sent to a resource interface that relays the requests to the appropriate network resources.
    Type: Grant
    Filed: June 28, 2019
    Date of Patent: September 15, 2020
    Assignee: Level 3 Communications, LLC
    Inventors: Adam Charles Uzelac, Darren Behmlander, Michael Dana Chan, Thomas Doyle, Gregory Pendergrast, Kenneth Zaleski, Richard Dean Terpstra, Richard D. Moore, George McFalls
  • Patent number: 10630577
    Abstract: A differentiated routing system includes a computer-executable system to receive a request from a first network gateway of a native network for establishing a communication service from a calling party terminal to a called party terminal. Upon receipt of the request, the system determines that policy information is not known for the calling party terminal that has originated the request, and therefore append a tag to the request in which the tag indicates that the requested communication service is to be established using one or more generic policies. The generic policies include one or more default policies to be used for establishing the communication service. The system then transmits the request to a routing device, wherein the routing device determines how the communication service is routed through the native network according to the one or more generic policies.
    Type: Grant
    Filed: May 12, 2017
    Date of Patent: April 21, 2020
    Assignee: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Joseph M. Roy
  • Publication number: 20200084140
    Abstract: A differentiated routing system includes an electronic service in communication with an ingress gateway that receives a communication service, such as a call from a terminal, over a trunk. The service receives a request from the ingress gateway for establishing a communication service for the calling party terminal. The service obtains information associated with the calling party terminal, which may be based on the trunk and its relationship to a customer, in which the information is to be used for applying at least one of a routing decision and policy decision to the communication service, and appends a tag to the request based on the information. The service may then transmit the request appended with the information to a routing device, which may then use the information when providing the service.
    Type: Application
    Filed: November 13, 2019
    Publication date: March 12, 2020
    Applicant: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Matthew C. Hess, Patrick S. Callahan
  • Patent number: 10484270
    Abstract: A differentiated routing system includes an electronic service in communication with an ingress gateway that receives a communication service, such as a call from a terminal, over a trunk. The service receives a request from the ingress gateway for establishing a communication service for the calling party terminal. The service obtains information associated with the calling party terminal, which may be based on the trunk and its relationship to a customer, in which the information is to be used for applying at least one of a routing decision and policy decision to the communication service, and appends a tag to the request based on the information. The service may then transmit the request appended with the information to a routing device, which may then use the information when providing the service.
    Type: Grant
    Filed: May 12, 2017
    Date of Patent: November 19, 2019
    Assignee: Level 3 Communications, LLC
    Inventors: Richard D. Moore, Matthew C. Hess, Patrick S. Callahan