Abstract: A system for managing customer involvement with a contact center involves one or more monitoring applications executing on one or more computerized servers associated with the contact center, the applications monitoring communications between individual customers and the center; and a rules engine executing on the one or more computerized servers, the rules engine accessible to the monitoring application, the rules engine enabled to generate and implement business rules. Upon detection by one of the monitoring applications of an instance of unsuccessful or incomplete interaction between a customer and the contact center, session data determined during monitoring is used by the rules engine to determine contact center-initiated activity to be implemented to establish new communication with the customer to resolve issues related to the unsuccessful or incomplete interaction.

Abstract: Described herein are benzoxazepin oxazolidinone compounds with phosphoinositide-3 kinase (PI3K) modulation activity or function having the Formula I structure: or stereoisomers, tautomers, or pharmaceutically acceptable salts thereof, and with the substituents and structural features described herein. Also described are pharmaceutical compositions and medicaments that include the Formula I compounds, as well as methods of using such PI3K modulators, alone and in combination with other therapeutic agents, for treating diseases or conditions that are mediated or dependent upon PI3K dysregulation.

Abstract: A molded plastic tray adapted to receive a plastic overwrap film for preservation, secure handling and display of a perishable food product in the wrapped tray, such as fresh fruit or vegetables. The tray has a pair of central ribbing elements extending from opposing longitudinal side walls and into the bottom wall and is designed to provide structural rigidity that resists warping and collapse, thus enabling the overwrapped tray to be handled, shipped, and displayed with minimal leakage while preserving the food product therein. The tray is easy to manufacture and provides a lightweight and cost effective packaging product. The tray has a rectangular shape that provides for consistent wrapping strength and can be handled on standard processing equipment.

Abstract: A control system for a low-volume irrigation system includes a plurality of valve controllers for opening and closing valves; an irrigation system controller for controlling the valve controllers in accordance with an irrigation plan; and a graphical user interface for allowing a user to interact with the irrigation controller and to create the irrigation plan. The graphical user interface displays an irrigation zone list, an irrigation set list, and an irrigation plan field. The user interface has drag and drop functionality that permits an irrigation zone listing from the irrigation zone list to be dragged and dropped into any of the irrigation set listings in the irrigation set list and that permits an irrigation zone listing or an irrigation set listing to be dragged and dropped into the irrigation plan to create irrigation steps within the irrigation plan.

Abstract: The design of a compact, high-efficiency, high-flux capable compact-accelerator fusion neutron generator (FNG) is discussed. FNG's can be used in a variety of industrial analysis applications to replace the use of radioisotopes which pose higher risks to both the end user and national security. High efficiency, long lifetime, and high power-handling capability are achieved though innovative target materials and ion source technology. The device can be sealed up for neutron radiography applications, or down for borehole analysis or other compact applications. Advanced technologies such as custom neutron output energy spectrum, pulsing, and associated particle imaging can be incorporated.

Abstract: A first connection state may be entered on a computing device. While the computing device is in the first connection state, actions taken on a playlist on the computing device may be applied to the playlist and not applied to a playback queue associated with a zone. An input may be received via the computing device, indicating a selection of the zone. In response to receiving the input, a second connection state may be entered. Entering the second connection state may comprise establishing a connected state between the computing device and the one or more playback devices. While the connected state is established, one or more actions taken on the playlist on the computing device may be applied to the playlist and transmitted, in a message to the zone over a network. The one or more actions may be one or more corresponding actions applied to the playback queue.

Abstract: Methods are provided for nucleic acid analysis. In an illustrative method, allele amplification bias is used to amplify preferentially a target nucleic acid that is present in a low allele fraction.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for identifying, by a computer system, at least one line of a plurality of lines that are disposed at a first layer of a card; providing, by the computer system and based on the identified at least one line, control signals to a laser device of the computer system, the control signals indicating coordinates for the identified at least one line; generating, by the laser device and based on the control signals, one or more line patterns that are embedded at a particular layer of the card.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for identifying one or more layers of a document, where at least one layer is an inner layer having a particular depth; determining a spectral feature from among multiple spectral features for application to the one or more layers of the document; determining a particular type of line segment code for application to the one or more layers of the document; and generating an identification document by: i) applying the spectral feature; and ii) applying the particular type of line segment code to the inner layer having the particular depth, wherein the particular depth is determined relative to at least one other layer of the document.

Abstract: A steganographic-based ordering system and method using a digital identification (ID) are described. A user may obtain a digital ID card on a user device and select modes for interacting with the vendor. Using the digital ID, the user can create a personal profile that indicates the user's preferences, and place an order for an item (e.g., a product or service) through the digital ID. The order may be steganographically-embedded along with user data within the digital ID. The digital ID including the steganographically-em bedded order is transmitted to a digital ID reader located at the vendor. When completing an order for the user, the digital ID reader may de-embed user and order data from the received digital ID to obtain information about the user and provide more personalized service to complete the order.

Abstract: Systems and methods for operating a turbocharged engine are described. In one example, a system comprises a cylinder head having a first and second exhaust duct separately coupled to first and second groups of cylinders, each of the first and second exhaust ducts leading to an exhaust driven turbine mounted inside the cylinder head on a bearing, the bearing located within a bearing housing supported by the cylinder head. In this way, exhaust pulses remain separate up to the turbine mounted inside the cylinder head.

Abstract: Some implementations may include a method for watermarking an identification document, the method including: modulating a spatial luminance pattern associated with a first digital watermark to encode a first portion of personally identifiable information; modulating a spatial chrominance distribution associated with a second digital watermark to encode a second portion of the personally identifiable information; and applying the first digital watermark and the second digital watermark to the identification document.

Abstract: A computer implemented method for algorithmically editing digital video content is disclosed. A video file containing source video is processed to extract metadata. Label taxonomies are applied to extracted metadata. The labelled metadata is processed to identify higher-level labels. Identified higher-level labels are stored as additional metadata associated with the video file. A clip generating algorithm applies the stored metadata for selectively editing the source video to generate a plurality of different candidate video clips. Responsive to determining a clip presentation trigger on a viewer device, a clip selection algorithm is implemented that applies engagement data and metadata for the candidate video clips to select one of the stored candidate video clips. The engagement data is representative of one or more engagement metrics recorded for at least one of the stored candidate video clips. The selected video clip is presented to one or more viewers via corresponding viewer devices.

Abstract: Compounds of Formula I: and stereoisomers and pharmaceutically acceptable salts and solvates thereof in which R1, R2, R3 and R4 have the meanings given in the specification, are inhibitors of one or more JAK kinases and are useful in the treatment of JAK kinase-associated diseases and disorders, such as autoimmune diseases, inflammatory diseases, rejection of transplanted organs, tissues and cells, as well as hematologic disorders and malignancies and their co-morbidities.

Abstract: Some implementations may include a computer-assisted method for digitizing an identification document, the method including: receiving a digital biometric of a subject; applying the received digital biometric to a digital identification document; applying a digital watermark to the digital identification document, the digital watermark encoding personally identifiable information of the subject identified by the digital biometric; and generating the digital identification document with the applied digital watermark, the digital identification document comprising both the digital watermark and the digital biometric.

Abstract: Some implementations may include a method for watermarking an identification document, the method including: modulating a spatial luminance pattern associated with a first digital watermark to encode a first portion of personally identifiable information; modulating a spatial chrominance distribution associated with a second digital watermark to encode a second portion of the personally identifiable information; and applying the first digital watermark and the second digital watermark to the identification document.

Abstract: Disclosed is an electrofluidic support plate and a method for preparing the same, and an electrofluidic device comprising the support plate. The method comprises the following steps of: providing a substrate which has a surface provided with an electrode layer; arranging a first amorphous fluoropolymer layer on the surface of the substrate, and carrying out hydrophilic modification on a surface of the amorphous fluoropolymer layer; arranging pixel walls on the amorphous fluoropolymer layer after hydrophilic modification; arranging a second amorphous fluoropolymer layer which is a hydrophobic layer; the second amorphous fluoropolymer layer covering all surfaces of the pixel walls and a groove area encircled by the pixel walls; filling the groove area encircled by the pixel walls with a protective material; removing the second amorphous fluoropolymer layer not covered by the protective material and on a top of the pixel walls; and removing the protective material.

Abstract: Some implementations provide a method that includes: generating an association, at a mobile device, between a government-issued identification document of a user and a mode of payment; receiving, at the mobile device, a presentation of the government-issued identification document of the user to support a request for payment; validating whether the presented government-issued identification document is a valid identification of the user; and in response to validating the presented government-issued identification document, proceeding with payment by using the mode of payment.