Abstract: This disclosure describes systems and methods for collecting and processing change of address data and providing change of address services to a customer using a computer network. The address data can include a physical address, an electronic address, or both. The systems and methods may also provide additional services to the customer to assist in changing addresses.

Abstract: A housing for small pet animals includes a pedestal portion 1, a fixing side plate 3 uprightly attached to the pedestal portion 1, an activity wheel 5 with one side opened toward the fixing side plate 3 and the other side closed by closing members 52c. The wheel 5 is disposed above the pedestal portion 1 with the one side closed by the fixing side plate 3. The housing further includes a housing equipment immovably attached to the fixing side plate 3 and disposed in a housing space surrounded by the fixing side plate 3 and the activity wheel 5.

Abstract: A small personal retail tool wirelessly connects to a wireless retail transaction server. The server sends information concerning the store's menu to the retail tool. The customer is then able to select from the menu and order using the personal retail tool. The retail server processes the order and requests payment from the retail tool. The retail tool then optionally requests a PIN number from the customer in order to access stored payment information. The order is completed and the connection is terminated. The retail server is designed to appear as a cash register to a retailer's back-end server. However, instead of going through a cashier, the retail server enables customers to place orders and make payment on their own, without first waiting in line, without rushing and without interacting with a cashier. Customers who would rather place their order with a cashier can still use the retail server solely to pay for their purchases.

Abstract: A method and apparatus for controlling administration of Automatic Call Distributor (ACD) queues of an ACD or network of ACDs by a caller, and of communicating data to an ACD Agent. The caller receives information concerning the status of queues in one or a plurality of ACDs. If the caller wishes to communicate with a particular Agent, wait time for that Agent is provided to the caller. The caller can select a particular Agent, and will be connected when that Agent becomes available subject to other restrictions of the ACD queue. The caller can prepare information for transmission to an answering Agent while the caller waits. Advantageously, the caller can control which Agent or which sub-group of Agents should respond to his/her call, taking into account the different waiting times associated with a particular Agent or the first available Agent when the caller reaches the top of the queue.

Abstract: A method and apparatus for controlling administration of Automatic Call Distributor (ACD) queues of an ACD or network of ACDs by a caller, and of communicating data to an ACD Agent. The caller receives information concerning the status of queues in one or a plurality of ACDs. If the caller wishes to communicate with a particular Agent, wait time for that Agent is provided to the caller. The caller can select a particular Agent, and will be connected when that Agent becomes available subject to other restrictions of the ACD queue. The caller can prepare information for transmission to an answering Agent while the caller waits. Advantageously, the caller can control which Agent or which sub-group of Agents should respond to his/her call, taking into account the different waiting times associated with a particular Agent or the first available Agent when the caller reaches the top of the queue.

Abstract: A method and apparatus for controlling administration of Automatic Call Distributor (ACD) queues of an ACD or network of ACDs by a caller, and of communicating data to an ACD Agent. The caller receives information concerning the status of queues in one or a plurality of ACDs. If the caller wishes to communicate with a particular Agent, wait time for that Agent is provided to the caller. The caller can select a particular Agent, and will be connected when that Agent becomes available subject to other restrictions of the ACD queue. The caller can prepare information for transmission to an answering Agent while the caller waits. Advantageously, the caller can control which Agent or which sub-group of Agents should respond to his/her call, taking into account the different waiting times associated with a particular Agent or the first available Agent when the caller reaches the top of the queue.

Abstract: A method and apparatus for controlling administration of Automatic Call Distributor (ACD) queues of an ACD or network of ACDs by a caller, and of communicating data to an ACD Agent. The caller receives information concerning the status of queues in one or a plurality of ACDs. If the caller wishes to communicate with a particular Agent, wait time for that Agent is provided to the caller. The caller can select a particular Agent, and will be connected when that Agent becomes available subject to other restrictions of the ACD queue. The caller can prepare information for transmission to an answering Agent while the caller waits. Advantageously, the caller can control which Agent or which sub-group of Agents should respond to his/her call, taking into account the different waiting times associated with a particular Agent or the first available Agent when the caller reaches the top of the queue.

Abstract: A method and apparatus for controlling administration of Automatic Call Distributor (ACD) queues of an ACD or network of ACDs by a caller, and of communicating data to an ACD Agent. The caller receives information concerning the status of queues in one or a plurality of ACDs. If the caller wishes to communicate with a particular Agent, wait time for that Agent is provided to the caller. The caller can select a particular Agent, and will be connected when that Agent becomes available subject to other restrictions of the ACD queue. The caller can prepare information for transmission to an answering Agent while the caller waits. Advantageously, the caller can control which Agent or which sub-group of Agents should respond to his/her call, taking into account the different waiting times associated with a particular Agent or the first available Agent when the caller reaches the top of the queue.

Abstract: A method and apparatus for controlling administration of Automatic Call Distributor (ACD) queues of an ACD or network of ACDs by a caller, and of communicating data to an ACD Agent. The caller receives information concerning the status of queues in one or a plurality of ACDs. If the caller wishes to communicate with a particular Agent, wait time for that Agent is provided to the caller. The caller can select a particular Agent, and will be connected when that Agent becomes available subject to other restrictions of the ACD queue. The caller can prepare information for transmission to an answering Agent while the caller waits. Advantageously, the caller can control which Agent or which sub-group of Agents should respond to his/her call, taking into account the different waiting times associated with a particular Agent or the first available Agent when the caller reaches the top of the queue.

Abstract: This disclosure describes systems and methods for collecting and processing change of address data and providing change of address services to a customer using a computer network. The address data can include a physical address, an electronic address, or both. The systems and methods may also provide additional services to the customer to assist in changing addresses.

Abstract: This invention relates to improvements in processes and catalysts for elevated temperature, gas phase, catalyzed reactions in general; it is particularly illustrated by reference to the manufacture of hydrogen cyanide.

Abstract: The present invention is directed to new therapeutic uses of compounds of formula: ##STR1## wherein X and Y are oxygen, sulfur, or (CR'R").sub.n wherein n is 1 to 4; R is hydrogen, alkyl, or benzyl; R.sub.1 and R.sub.2 are phenyl, substituted phenyl, naphthyl, substituted naphthyl, an aralkyl group, an alkyl chain, adamantyl, or a cycloalkyl group. The uses are cerebrovascular disease such as stroke, peripheral vascular diseases, and restenosis.

Abstract: An improved induction heated reactor apparatus involving a reaction zone with inlet and outlet and containing an array of electrically conductive catalyst entities (susceptor entities) comprising pellets, rings, or rods containing a core externally coated with a substantially uniform and complete catalyst metal (e.g., platinum, platinum-iridium alloy, or platinum-rhodium alloy) wrap, coating, or surface impregnated, or containing the catalyst metal as a foam which are inductively heated to produce chemical product from a catalytic reaction. Such an apparatus is particularly useful in the catalytic generation of HCN at elevated temperatures.

Abstract: A process for continuous hydrogenation of adiponitrile (ADN) to hexamethylene diamine (HMD) and optionally to amninocapronitrile (ACN) involving the catalytic hydrogenation of adiponitrile at relatively low temperature (e.g., 75.degree. C.) and pressure (e.g., 500 psig) using a sponge cobalt catalyst (Raney.RTM. Co) in a reaction medium that is substantially free of caustic. In such a process periodic addition of water controls the production of side reaction products and the periodic addition of ammonium hydroxide rejuvenates the catalyst. Hexamethylene diamine is an important intermediate for the synthesis of polyamides such as Nylon-6,6 and aminocapronitrile is a potential intermediate of Nylon-6.

Abstract: By using a monolithic sheet of photodetector semiconductor and creating a series of isolated individual optical paths, the performance of a multiple channel coupler can be improved. Multiple photodetectors are fabricated on the substrate, yielding electro-optically matched devices. By using common connection of the photodetectors and common connection of the optical sources, the pin-per-channel count is minimized.

Abstract: Isolation and interconnection of a telephone network of tip and ring lines and the analog ports of a modem are achieved with a transhybrid that incorporates optically-coupled isolation stages. Optical isolators directly connect to the tip and ring lines to provide optimal isolation and unidirectional transfer of signals.

Abstract: Optical feedback control in an optical emitter-detector combination can be improved by fabricating the two devices on a single substrate. The feedback radiation can then travel within a monolithic structure. This arrangement will yield greater uniformity in devices as well as provide for easier mechanical assembly.

Abstract: Process for the conversion of waste gas streams containing volatile carbon compounds to carbon monoxide by contacting the gas stream with an electrically conductive metal or electrically conductive metal oxide catalyst that is heated to reaction temperature by induction heating.

Abstract: Isolation and interconnection of a telephone network of tip and ring lines and the analog ports of a modem are achieved with a transhybrid that incorporates optically-coupled isolation stages. Optical isolators connect to the tip and ring lines to provide optimal isolation and unidirectional transfer of signals.

Abstract: Bidirectional isolated interfaces using optical couplers offer a compact and cost-effective alternative to traditional line transformers. The devices can be configured to provide half-duplex or full-duplex communication.