Abstract: A search system employs arrival times with associated confidence scores as search facets for identifying items. The search system identifies a plurality of items based on search input. An arrival time and associated confidence score are determined for each item from the plurality of items. Search results are provided for the plurality of items in response to the search input. The search results are provided based at least in part on the arrival times and associated confidence scores for the plurality of items.

Abstract: A search system generates custom attributes for use as search facets. User input associated with an image of a target item available on a listing platform is received. The image is analyzed to determine an attribute of the target item as a custom attribute. A value for the custom attribute is determined for each of a number of other items available on the listing platform that are of the same item type as the target item. Search results are provided based at least in part on the values of the custom attribute for the other items.

Abstract: Methods and systems are provided for facilitating identification of sensitive content. In embodiments described herein, a set of sensitive topics is obtained. Each sensitive topic in the set of sensitive topics can include subject matter that may be deemed sensitive to one or more individuals. Thereafter, the set of sensitive topics is expanded to an expanded set of sensitive topics using a first machine learning model. The expanded set of sensitive topics is used to train a second machine learning model to predict potential sensitive content in relation to input content.

Abstract: A distributed computing system for managing solutions for print device support requests includes a solution data store and a solution processing system. The system receives a support request via the user interface that includes input data and search terms that pertain to an issue with a print device. The system uses the input data and the search terms to generate a search query, and queries the solution data store using the search query to identify a list of possible solutions for the support request. The system receives a selection of the possible solutions. For each selection, the system generates a session record for the support request, correlates the possible solution associated with the selection with the input data and search terms, generates factors based on the correlation, and uses the generated factors to update fields of a solution index in the data store for the possible solution.

Abstract: A distributed computing system for managing solutions for print device support requests includes a print device having a user interface, a solution data store, and a solution processing system in communication with the print device. The system receives a support request from the print device that includes print device data pertaining to an issue with the print device. The system uses the print device data to generate a search query, and queries the solution data store to identify a list of possible solutions for the support request. For each selection, the system receives, from the print device, an indication of an exit status for the support request. The system correlates the possible solution associated with the selection with the print device data, generates factors based on the correlation, and uses the generated factors to update fields of a solution index in the data store for the possible solution.

Abstract: A distributed computing system for managing solutions for print device support requests includes a print device having a user interface, a solution data store, and a solution processing system in communication with the print device. The system receives a support request from the print device that includes print device data pertaining to an issue with the print device. The system uses the print device data to generate a search query, and queries the solution data store to identify a list of possible solutions for the support request. For each selection, the system receives, from the print device, an indication of an exit status for the support request. The system correlates the possible solution associated with the selection with the print device data, generates factors based on the correlation, and uses the generated factors to update fields of a solution index in the data store for the possible solution.

Abstract: A distributed computing system for managing solutions for print device support requests includes a solution data store and a solution processing system. The system receives a support request via the user interface that includes input data and search terms that pertain to an issue with a print device. The system uses the input data and the search terms to generate a search query, and queries the solution data store using the search query to identify a list of possible solutions for the support request. The system receives a selection of the possible solutions. For each selection, the system generates a session record for the support request, correlates the possible solution associated with the selection with the input data and search terms, generates factors based on the correlation, and uses the generated factors to update fields of a solution index in the data store for the possible solution.

Abstract: A cloud administration system for managing a print device license for a remote print device may include a processing module in communication with a plurality of print devices. The processing module may be located remotely from each of the plurality of print devices. The cloud administration system may include a storage module in communication with the processing module. The processing module may be configured to receive a print device license associated with a print device of the plurality of print devices, store the print device license in the storage module, and transmit the print device license to the print device. The cloud administration system may operate as a shared resource for each of the plurality of print devices. The print device license may include instructions for rendering the print device inoperable if the print device does not receive an approval notification from the cloud administration system within a time period.

Abstract: An electronic device, such as a print device, generates barcodes that contain encoded data corresponding to a functional destination and a variety of electronic device operational parameters. When a user selects a functional category, the electronic device determines the category's destination and relevant parameters, and generates the barcode with destination data and the parameters. A user may then use a barcode scanner to scan the barcode and automatically transmit the parameters to the destination.

Abstract: In a system where a print device is connected to a computing device but not to an external web service that relates to the print device, the computing device implements a print driver session that retrieves print device operational data, identifies the web service, and generates a barcode that encodes the device operational data as a data string with a web address for a web service. A user may use a mobile electronic device to receive an image of the generated barcode, decode the barcode to detect the web address and the device operational data, and send a web service request comprising the device operational data to a web service associated with the web address. When the mobile electronic device receives a response that is responsive to the web service request, it may present the response to a user via a display of the mobile electronic device.

Abstract: In a system where a print device is connected to a computing device but not to an external web service that relates to the print device, the computing device implements a print driver session that retrieves print device operational data, identifies the web service, and generates a barcode that encodes the device operational data as a data string with a web address for a web service. A user may use a mobile electronic device to receive an image of the generated barcode, decode the barcode to detect the web address and the device operational data, and send a web service request comprising the device operational data to a web service associated with the web address. When the mobile electronic device receives a response that is responsive to the web service request, it may present the response to a user via a display of the mobile electronic device.

Abstract: A cloud administration system for managing service information in a network printing context may include a processing module in communication with a plurality of print devices and a plurality of remote systems, and one or more storage modules in communication with the processing module. The processing module may be configured to receive fault information, store the received fault information, send at least a portion of the fault information to the remote systems, receive response information associated with the at least a portion of the fault information, aggregate the received response information into a set of response information, and cause at least a portion of the set of response information to be displayed at one or more of the print device from which the fault information was received, and a computing device associated with a service technician servicing the print device from which the fault information was received.

Abstract: An approach is provided for cloud administrative management of spatial uniformity correction useful in printing. The approach involves determining, by a cloud administration system, an achievable gamut achievable by an imaging system for at least one of: all spatial locations of an output image, all print engines of a plurality of print engines, and at least one printer within a cluster of printers. The approach also involves determining, a mean gamut. The approach further involves causing, at least in part, a gamut mapping from the mean gamut to the achievable gamut. The approach additionally involves determining a set of transformations for each of a set of input colors to a set of target colors, the set of target colors selected from colors in the achievable gamut. The approach further involves causing, at least in part, an output image to be generated based, at least in part, on the transformed values.

Abstract: A cloud administration system for managing service information in a network printing context may include a processing module in communication with a plurality of print devices and a plurality of remote systems, and one or more storage modules in communication with the processing module. The processing module may be configured to receive fault information, store the received fault information, send at least a portion of the fault information to the remote systems, receive response information associated with the at least a portion of the fault information, aggregate the received response information into a set of response information, and cause at least a portion of the set of response information to be displayed at one or more of the print device from which the fault information was received, and a computing device associated with a service technician servicing the print device from which the fault information was received.

Abstract: A cloud administration system for managing stock information in a network printing context may include a processing module in communication with a plurality of print devices. The processing module may be located remotely from the plurality of print devices. The cloud administration system may include one or more storage modules in communication with the processing module. The processing module may be configured to receive stock information from at least one of the plurality of print devices, store the stock information in at least one of the storage modules, and enable a remote system to access at least a portion of the stock information from the storage module. The remote system may be located remotely from the processing module. The cloud administration system may operate as a shared resource for each of the plurality of print devices and the remote system.

Abstract: A cloud administration system for managing print jobs may include a submission module, a processing module in communication with the submission module and a plurality of print devices, and one or more storage modules in communication with the processing module. The processing module may be located remotely from the plurality of print devices. The submission module may be configured to receive a print job from a source computing device. The source computing device may be located remotely from the submission module. The processing module may be configured to receive the print job from the submission module, store the print job in at least one of the storage modules, and transmit the print job to at least one of the plurality of print devices. The cloud administration system may operate as a shared resource for each of the plurality of print devices and the source computing device.

Abstract: A cloud administration system for chemical signature-based print device consumable monitoring includes a storage module for storing reference chemical signature data, and a monitoring system having one or more sensors configured for detecting a chemical signature of a consumable such as ink or toner. The detected chemical signature data may be compared with reference stored chemical signature data to determine whether monitored consumables have a chemical signature that matches a known chemical signature.

Abstract: An electronic device, such as a print device, generates barcodes that contain encoded data corresponding to a functional destination and a variety of electronic device operational parameters. When a user selects a functional category, the electronic device determines the category's destination and relevant parameters, and generates the barcode with destination data and the parameters. A user may then use a barcode scanner to scan the barcode and automatically transmit the parameters to the destination.

Abstract: Systems and methods for providing data exchange between electronic devices which are not network accessible to each other. The methods involve: monitoring a plurality of operational parameters of an electronic device that correspond to at least one of a plurality of functional categories; receiving a user input selecting a first functional category of the plurality of functional categories; dynamically generating a data string comprising a subset of operational parameters that corresponds to the first functional category and destination data specifying a destination corresponding to the first functional category; and outputting the data string from the electronic device via a near field communication.

Abstract: A print device may include an inbound queue in communication with a cloud administration system via a firewall. The cloud administration system may operate as a shared resource for the print device. The print device may include a transmission module in communication with the cloud administration system, and a plurality of outbound queues. Each outbound queue may correspond to a print job type or a type of print device information. Each queue may be in communication with the transmission module. The cloud administration system may be located remotely from the print device.