Abstract: Systems and methods for automatically throttling active tasks based on the cognitive load of members and assigned representatives are provided. A system receives, in real-time, a set of messages between a member and a representative as the set of messages are being exchanged. The system, based on these messages, automatically detects an indication of a change in the member's cognitive load and identifies the cognitive load based on the tasks being performed for the member, the presentation of these tasks, and the set of messages. If the member's cognitive load exceeds a threshold, the system dynamically selects one or more active tasks for migration to a suspended state. The remaining active tasks are performed for the benefit of the member.

Abstract: Systems and methods are provided for generating task recommendations. The systems and methods include receiving sensor data associated with a user. The sensor data may be stored in association with a user model that corresponds to the user. A feature vector from the sensor data and the user model may be generated and used to predict task recommendations that may be likely to be approved by the user. A particular task can be selected from the one or more tasks for transmission to a computing device associated with the user.

Abstract: Systems and methods for communicating proposals in a task determination system are provided. The task determination system can generate in real-time a set of proposals corresponding to a task. The set of proposals are generated based on a task type and a member profile associated with a member for whom the task is being performed. The task determination system generates a ranking of the set of proposals based on suitability metrics between the task and the set of proposals. Based on the ranking and these suitability metrics, one or more proposals are selected for presentation to the member. The member profile associated with the member can be updated in real-time as the member interacts with the one or more proposals.

Abstract: Systems and methods for automatically providing templates for the creation of projects and tasks based on messages exchanged between members and assigned representatives are provided. A system receives, in real-time, a set of messages between a member and a representative as the set of messages are being exchanged. The system, based on these messages, automatically identifies issue. The system can further identify one or more templates for defining a task that is performable to address the issue. The system can present the one or more templates such that, when a template is selected and used to define a task, the task can be performed to address the issue.

Abstract: Systems and methods for proposal acceptance in a task determination system are provided. The task determination system receives in real-time a set of messages through a communications session associated with a task. The set of messages are processed in real-time to identify a response to a set of proposals for completion of the task. Based on the response, the task determination system generates one or more proposal tasks performable to complete the task. The task determination system performs one or more actions according to the one or more proposal tasks to complete the task. The task determination system updates the member profile in real-time based on these actions, the task, and the response to the set of proposals.

Abstract: Systems and methods for implementing a representative support system in a task determination system are provided. The task determination system automatically receives in real-time a set of messages between a member and a representative as these messages are exchanged. The set of messages correspond to a set of proposals associated with a task. The task determination system automatically identifying a selection of a proposal from the set of proposals based on an analysis of the set of messages. Based on the selection, the task determination system generates a set of proposal tasks and processes communications associated with these proposal tasks to monitor performance of these proposal tasks for completion of the task.

Abstract: Systems and methods for predicting the likelihood that a member of a task facilitation service will delegate a given task for completion by the task facilitation service include providing data to a delegation likelihood model. The data may include, among other things, data collected about the member and past tasks of the member including whether the member delegated those tasks. The data may further include data for other members and tasks other than those associated with the task being analyzed. The task facilitation service may transmit an indication regarding the likelihood of delegation to an intermediary who may then decide whether to enable a delegation control for the task at a user interface of the member.

Abstract: Systems and methods for enabling controls at a user computing device for delegating tasks include providing information to an intermediary regarding the likelihood that a user associated with the user computing device will delegate a particular task. The intermediary may then selectively activate a delegation control at the user computing device that, when activated, results in delegation of the task for completion by a task facilitation service.

Abstract: Dynamically enabled task delegation controls are provided through a user interface executed on a computing device associated with a member. The task delegation controls are selectively enabled by a task facilitation service that determines whether the delegation controls should be made available to the member based on one or more models, algorithms, etc., associated with the member based on a predicted likelihood that the member will delegate the task for completion by the task facilitation service.

Abstract: Systems and methods for identifying and recommending tasks that may be performed in order to achieve member goals are provided. A system processes messages in real-time as these messages are exchanged to identify a goal and a timeframe from achieving the goal. Based on the goal and the corresponding timeframe, the system identifies task groupings corresponding to different methods for achieving the goal. The task groupings are ordered according to the likelihood of the member selecting a task grouping. When a member selects a task grouping, the system can monitor in real-time the performance of tasks of the task grouping to determine whether the goal is being achieved. If any tasks are not being performed successfully, the system can automatically adjust the remaining tasks, select new tasks, and/or adjust the timeframe for achieving the goal in order to provide the member with an opportunity to achieve the goal.

Abstract: Systems and methods for generating and providing experience recommendations to members of a task facilitation service are provided. A task recommendation system can identify a set of experience recommendations within a geographic region. These experience recommendations are ordered based on a member profile. The ordered experience recommendations are provided such that one or more experience recommendations can be selected for presentation to the member. When the member selects an experience recommendation, tasks corresponding to the experience recommendation are generated and performance of these tasks is monitored. The member profile is updated based on the performance of these tasks, the selected experience recommendation, and feedback corresponding to performance of these tasks.

Abstract: Systems and methods for proposal generation in a task recommendation system are provided. A task recommendation system may receive a completed task template corresponding to a task associated with a member. The task recommendation system may automatically query a resource library in real-time to identify a proposal template corresponding to the task type. The task recommendation system may then identify a proposal recommendation for a proposal option associated with a set of proposal options included in the proposal template. The task recommendation system may generate and present a proposal that includes the proposal recommendation. Based on member interaction with the proposal, the task recommendation system may update the member profile and the resource library.

Abstract: Disclosed embodiments provide a framework to identify and recommend tasks that can be performed for the benefit of a member. Through this framework, a member is assigned with a representative that, over time, learns about the member's preferences and behavior, which can be used to recommend tasks that can be performed to reduce the member's cognitive load. Further, as the representative develops a relationship with the member over time, the representative can also curate experiences for the member and assist the member in achieving personal goals and ambitions.

Abstract: An optical device configured to pass an input light signal through a medium under test, for example, a fluid, and to retrieve an output light signal. A comparison of the output light signal to the input light signal is indicative of the medium and can be used to determine if another unknown medium is the same. Another optical device passes an input signal through a known medium and an unknown medium and corresponding output light signals are received. A comparison of the output light signal corresponding to the unknown medium with the output light signal of the known medium can be used to characterize the unknown medium as against other mediums.