Patents by Inventor Shabnam KOUSHA

Shabnam KOUSHA has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240073258
    Abstract: In some embodiments, the present disclosure provides an exemplary method that may include steps of obtaining a permission to monitor a plurality of activities executed within the second computing device; continuously monitoring the plurality of activities executed within the second computing device for a predetermined period of time; receiving an indication of an incoming interaction session within the predetermined period of time; automatically verifying at least one session interaction parameter associated with the incoming interaction session to identify the incoming interaction session as a suspect interaction session; determining when a duration of time associated with the suspect interaction session meets or exceeds a predetermined duration threshold; utilizing a trained detection machine learning model to model a confidence value associated with the suspect interaction session; identifying at least one future activity subsequent to the suspect interaction session; and automatically instructing the firs
    Type: Application
    Filed: August 24, 2022
    Publication date: February 29, 2024
    Inventors: Joshua Edwards, Asher ` Smith-Rose, Tyler Maiman, Shabnam Kousha
  • Publication number: 20240037417
    Abstract: Systems and methods of context-aware caller identification via machine learning techniques are disclosed.
    Type: Application
    Filed: July 26, 2022
    Publication date: February 1, 2024
    Inventors: Lin Ni Lisa Cheng, Shabnam Kousha, Tyler Maiman, Asher Smith-Rose, Joshua Edwards
  • Publication number: 20240040033
    Abstract: Systems and methods of caller identification differentiation via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may include: receiving a permission indicator identifying a permission by the user to detect calls being received by a computing device; receiving an indication of a current call being received; utilizing a trained call differentiation machine learning model to determine a likelihood that the current call is of a first call type or a second call type, where the first call type is associated with a first type of activity and the second call type is associated with a second type of activity.
    Type: Application
    Filed: October 9, 2023
    Publication date: February 1, 2024
    Inventors: Asher Smith-Rose, Shabnam Kousha, Tyler Maiman, Lin Ni Lisa Cheng, Joshua Edwards
  • Patent number: 11874918
    Abstract: In some embodiments, the present disclosure provides an exemplary method that may include steps of obtaining a permission from the user to monitor a plurality of activities executed within the computing device; continually monitoring the plurality of activities executed within the computing device for a predetermined period of time; identifying an indication of an incoming interaction session within the predetermined period of time; verifying at least one session interaction parameter associated with the incoming interaction session to identify the incoming interaction session as a repeat interaction session; dynamically retrieving at least one relation-specific notation from a plurality of relation-specific notations to display; instructing an input GUI element to display input data associated with the repeat interaction; automatically updating the plurality of relation-specific notations associated with the historical data relationship; and instructing at least one programmable output GUI to display a notif
    Type: Grant
    Filed: January 20, 2022
    Date of Patent: January 16, 2024
    Assignee: Capital One Services, LLC
    Inventors: Tyler Maiman, Lin Ni Lisa Cheng, Asher Smith-Rose, Shabnam Kousha, Joshua Edwards
  • Publication number: 20230401528
    Abstract: Disclosed embodiments pertain to systems and methods of facilitating product return. A product purchased by a user from a merchant can be determined from transaction data of the user. A return window for the product can be predicted from one or more of data from merchant websites, industry standards, or transaction data. Further, the likelihood that a product is a candidate for return can be predicted based on the transaction data. If the product is determined to be a candidate for return, the user can be notified of the return window for the product and a confidence score associated with the window. Refund timeliness can also be determined or inferred based on transaction data and provided to the user. Subsequently, transaction data can be monitored, and the user can be alerted if credit is not received after a predetermined time or the credit is less than expected.
    Type: Application
    Filed: June 14, 2022
    Publication date: December 14, 2023
    Inventors: Leeyat Bracha Tessler, Abdelkader M'Haamed Benkreira, Shabnam Kousha
  • Publication number: 20230350986
    Abstract: Systems and methods of video password based user authentication via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may comprise: receiving a request to register a video password from a first user; establishing at least one user-specific authentication criterion for the first user based on first video password data; receiving a login attempt from a second computing device associated with a second user who submits to be the first user, the login attempt comprising second video password data; utilizing a trained video password authentication machine learning model to determine a first comparison result and a second comparison result based on the first and second video password data, and accepting or rejecting the login attempt based on at least one of the first comparison result and the second comparison result.
    Type: Application
    Filed: April 29, 2022
    Publication date: November 2, 2023
    Inventors: Lin Ni Lisa Cheng, Tyler Maiman, Joshua Edwards, Shabnam Kousha, Asher Smith-Rose
  • Publication number: 20230351171
    Abstract: Systems and methods of context-aware caller identification via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may comprise: obtaining a trained call verification machine learning model that determines when a phone number is associated with a service provider that is associated with a delivery portion of a user activity with an entity within a time window; receiving, from a computing device of a first user, an indication of a communication being received from a second user; receiving activity information of a particular activity associated with the first user and a particular entity; utilizing the trained call verification machine learning model to determine, based at least in part on the activity information and the communication, that the second user is the particular service provider that is associated with a delivery portion of the particular activity associated with the particular entity.
    Type: Application
    Filed: April 29, 2022
    Publication date: November 2, 2023
    Inventors: Asher Smith-Rose, Lin Ni Lisa Cheng, Tyler Maiman, Joshua Edwards, Shabnam Kousha
  • Publication number: 20230342691
    Abstract: Disclosed herein are system, method, and computer program product embodiments for training and deploying a machine learning model to generate an assessment of risks and mitigations in response to a novel initiative request. After generating labeled data from a corpus of prior risk assessments, a machine learning model may be trained to programmatically generate a risk assessment in response to a novel initiative request. A risk auditor may subsequently review the risk assessment generated using the machine learning model to provide various feedback reflecting the accuracy of the risks and mitigations. The machine learning model may then be retrained based on the feedback provided by the risk auditor to provide more accurate risks and mitigations in response to future initiatives.
    Type: Application
    Filed: April 22, 2022
    Publication date: October 26, 2023
    Applicant: Capital One Services, LLC
    Inventors: Samuel RAPOWITZ, Joshua PETERS, Haytham YAGHI, Evelyn BURKE, Caroline WILLIAMS, Shabnam KOUSHA, Maxwell GOTSCH
  • Publication number: 20230344854
    Abstract: Disclosed herein are system, method, and computer program product embodiments for training and deploying a machine learning model to generate an assessment of risks and mitigations in response to a novel initiative request. After generating labeled data from a corpus of prior risk assessments, a machine learning model may be trained to programmatically generate a risk assessment in response to a novel initiative request. The system may provide for centralized control over the creation, review, and approval of initiative requests. The system may further analyze consumer-facing applications deployed by an organization and train the machine learning model to algorithmically determine consumer-facing applications potentially affected by an initiative request.
    Type: Application
    Filed: April 22, 2022
    Publication date: October 26, 2023
    Applicant: Capital One Services, LLC
    Inventors: Samuel RAPOWITZ, Joshua PETERS, Evelyn BURKE, Shabnam KOUSHA, Caroline WILLIAMS, Haytham YAGHI, Maxwell GOTSCH
  • Publication number: 20230328176
    Abstract: Systems and methods of caller identification differentiation via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may include: receiving a permission indicator identifying a permission by the user to detect calls being received by a computing device; receiving an indication of a current call being received; utilizing a trained call differentiation machine learning model to determine a likelihood that the current call is of a first call type or a second call type, where the first call type is associated with a first type of activity and the second call type is associated with a second type of activity.
    Type: Application
    Filed: April 8, 2022
    Publication date: October 12, 2023
    Inventors: Asher Smith-Rose, Shabnam Kousha, Tyler Maiman, Lin Ni Lisa Cheng, Joshua Edwards
  • Patent number: 11785138
    Abstract: Systems and methods of caller identification differentiation via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may include: receiving a permission indicator identifying a permission by the user to detect calls being received by a computing device; receiving an indication of a current call being received; utilizing a trained call differentiation machine learning model to determine a likelihood that the current call is of a first call type or a second call type, where the first call type is associated with a first type of activity and the second call type is associated with a second type of activity.
    Type: Grant
    Filed: April 8, 2022
    Date of Patent: October 10, 2023
    Assignee: Capital One Services, LLC
    Inventors: Asher Smith-Rose, Shabnam Kousha, Tyler Maiman, Lin Ni Lisa Cheng, Joshua Edwards
  • Publication number: 20230300126
    Abstract: Systems and methods of anti-vishing OTP protection via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may comprise: receiving a permission indicator identifying a permission by the user to detect OTPs and calls being received by a computing device; receiving an indication of an OTP data item being received; processing the OTP data item to determine a time duration during which a particular OTP included therein is valid; utilizing a trained OTP protection machine learning model to determine phone number(s) as presenting a security risk with respect to the OTP data item; and instructing the computing device to commence at least one security measure based at least in part on a contact list updated with an indication that the phone number(s) present a security risk with regard to the particular OTP during the time duration of the particular OTP.
    Type: Application
    Filed: May 26, 2023
    Publication date: September 21, 2023
    Inventors: Asher Smith-Rose, Lin Ni Lisa Cheng, Shabnam Kousha, Tyler Maiman, Joshua Edwards
  • Publication number: 20230239371
    Abstract: Disclosed are techniques and apparatuses that are configured to receive an indication that a web browsing session executing on an enterprise server needs additional information based on a request for additional information being sent to a client device. The request may include an identifier of the web browsing session and an identifier of an enterprise server that initiated the web browsing session. A globally unique identifier related to the web browsing session and an identifier of the enterprise server is stored in a common data store. The web browsing session may be paused when the web browsing session requests additional information from a client device. The client device may respond with the additional information. The system may provide the identifier of the enterprise server to a load balancing component so the identified web browsing session executing on the enterprise server may continue to be used.
    Type: Application
    Filed: April 5, 2023
    Publication date: July 27, 2023
    Applicant: Capital One Services, LLC
    Inventors: Joshua EDWARDS, Shabnam KOUSHA, Daniel E. MILLER
  • Publication number: 20230229755
    Abstract: In some embodiments, the present disclosure provides an exemplary method that may include steps of obtaining a permission from the user to monitor a plurality of activities executed within the computing device; continually monitoring the plurality of activities executed within the computing device for a predetermined period of time; identifying an indication of an incoming interaction session within the predetermined period of time; verifying at least one session interaction parameter associated with the incoming interaction session to identify the incoming interaction session as a repeat interaction session; dynamically retrieving at least one relation-specific notation from a plurality of relation-specific notations to display; instructing an input GUI element to display input data associated with the repeat interaction; automatically updating the plurality of relation-specific notations associated with the historical data relationship; and instructing at least one programmable output GUI to display a notif
    Type: Application
    Filed: January 20, 2022
    Publication date: July 20, 2023
    Inventors: Tyler Maiman, Lin Ni Lisa Cheng, Asher Smith-Rose, Shabnam Kousha, Joshua Edwards
  • Patent number: 11706211
    Abstract: Systems and methods of anti-vishing OTP protection via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may comprise: receiving a permission indicator identifying a permission by the user to detect OTPs and calls being received by a computing device; receiving an indication of an OTP data item being received; processing the OTP data item to determine a time duration during which a particular OTP included therein is valid; utilizing a trained OTP protection machine learning model to determine phone number(s) as presenting a security risk with respect to the OTP data item; and instructing the computing device to commence at least one security measure based at least in part on a contact list updated with an indication that the phone number(s) present a security risk with regard to the particular OTP during the time duration of the particular OTP.
    Type: Grant
    Filed: September 28, 2021
    Date of Patent: July 18, 2023
    Assignee: Capital One Services, LLC
    Inventors: Asher Smith-Rose, Lin Ni Lisa Cheng, Shabnam Kousha, Tyler Maiman, Joshua Edwards
  • Publication number: 20230153415
    Abstract: Systems, methods, and non-transitory computer readable medium disclosed herein relate to identity verification and authorization method. In one embodiment, the system can generate and send a message to a device associated with a user based on an initiated request from the user and a determination the user should be authenticated, wherein the message requests a content-based response from the user to authenticate the user. In another embodiment, the system can receive the content-based response from the user in reply to the message, wherein the content-based response comprises SMS (short message service) metadata, emoji, photo, video, audio, or a combination thereof. In another embodiment, the system can authenticate the user based on a determination of a confirmed match between the content-based response from the user and a response key preselected by the user.
    Type: Application
    Filed: November 18, 2021
    Publication date: May 18, 2023
    Inventors: Lin Ni Lisa Cheng, Asher Smith-Rose, Tyler Maiman, Shabnam Kousha, Joshua Edwards
  • Patent number: 11647094
    Abstract: Disclosed are techniques and apparatuses that are configured to receive an indication that a web browsing session executing on an enterprise server needs additional information based on a request for additional information being sent to a client device. The request may include an identifier of the web browsing session and an identifier of an enterprise server that initiated the web browsing session. A globally unique identifier related to the web browsing session and an identifier of the enterprise server is stored in a common data store. The web browsing session may be paused when the web browsing session requests additional information from a client device. The client device may respond with the additional information. The system may provide the identifier of the enterprise server to a load balancing component so the identified web browsing session executing on the enterprise server may continue to be used.
    Type: Grant
    Filed: May 11, 2022
    Date of Patent: May 9, 2023
    Assignee: Capital One Services, LLC
    Inventors: Joshua Edwards, Shabnam Kousha, Daniel E. Miller
  • Publication number: 20230096899
    Abstract: Systems and methods of anti-vishing OTP protection via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may comprise: receiving a permission indicator identifying a permission by the user to detect OTPs and calls being received by a computing device; receiving an indication of an OTP data item being received; processing the OTP data item to determine a time duration during which a particular OTP included therein is valid; utilizing a trained OTP protection machine learning model to determine phone number(s) as presenting a security risk with respect to the OTP data item; and instructing the computing device to commence at least one security measure based at least in part on a contact list updated with an indication that the phone number(s) present a security risk with regard to the particular OTP during the time duration of the particular OTP.
    Type: Application
    Filed: September 28, 2021
    Publication date: March 30, 2023
    Inventors: Asher Smith-Rose, Lin Ni Lisa Cheng, Shabnam Kousha, Tyler Maiman, Joshua Edwards
  • Publication number: 20220358600
    Abstract: The present disclosure describes aggregating information from one or more gig economy platforms. A data aggregator may receive an indication that a user has worked for one or more gig economy platforms. The indication may include the user's login credentials. The data aggregator may then use the login credentials to retrieve user information from each of the one or more gig economy platforms. The server may aggregate and normalize the user information, such that the information may be presented to the user in a consumable format. Additionally, the user information may be used to render decisions and/or make determinations about the user based on the user's employment records associated with the one or more gig economy platforms.
    Type: Application
    Filed: May 7, 2021
    Publication date: November 10, 2022
    Inventors: Xiaoguang Zhu, Abdelkader M'Hamed Benkreira, Phoebe Atkins, Shabnam Kousha
  • Publication number: 20220272173
    Abstract: Disclosed are techniques and apparatuses that are configured to receive an indication that a web browsing session executing on an enterprise server needs additional information based on a request for additional information being sent to a client device. The request may include an identifier of the web browsing session and an identifier of an enterprise server that initiated the web browsing session. A globally unique identifier related to the web browsing session and an identifier of the enterprise server is stored in a common data store. The web browsing session may be paused when the web browsing session requests additional information from a client device. The client device may respond with the additional information. The system may provide the identifier of the enterprise server to a load balancing component so the identified web browsing session executing on the enterprise server may continue to be used.
    Type: Application
    Filed: May 11, 2022
    Publication date: August 25, 2022
    Applicant: Capital One Services, LLC
    Inventors: Joshua EDWARDS, Shabnam KOUSHA, Daniel E. MILLER