Patents by Inventor Shmuel Shaffer

Shmuel Shaffer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20190173515
    Abstract: A communications protocol in accordance with one exemplary embodiment uses information from GPS satellites to synchronize the phases of transmitters, and aligns the phase with a spreading code used to de-spread the received signals at, for example, a ground station.
    Type: Application
    Filed: January 22, 2019
    Publication date: June 6, 2019
    Inventors: Shmuel Shaffer, Bruce Leonard McKinley, Scott A. McDermott
  • Patent number: 10270914
    Abstract: System and method to calculate expected waiting time of a caller to a calling center, the method including: monitoring, by a monitor circuit, a content of a present communication session; estimating a point of progress of the monitored communication session; comparing the point of progress to a historical statistic; calculating, by a processor, a projection of a duration of a remainder of the present communication session; and providing, by a communication circuit, an expected waiting time (EWT) based upon the projection of the duration of the remainder of the present communication session. Embodiments may include a speech search process to record call progress. The speech search process may inform, diagnose or monitor a call. The speech search process may inform a supervisor of progress, to take action if necessary. The speech search process may dynamically trigger other processes and construct profiles based upon historical data.
    Type: Grant
    Filed: June 12, 2014
    Date of Patent: April 23, 2019
    Assignee: Avaya Inc.
    Inventors: Shmuel Shaffer, Seamus Hayes, Paul D'Arcy
  • Patent number: 10267888
    Abstract: An anticipated direction to a signal source is determined by a communication device having an antenna. The communication device receives video images in a field of view of a camera and determines, using sensors of the communication device, an antenna direction. The antenna direction is the direction that the antenna of the communication device is pointing. The communication device displays, using a display screen, the video images, an antenna direction indicator, and a guiding icon. The antenna direction indicator indicates the antenna direction relative to the field of view of the camera, and the guiding icon represents a direction offset from the anticipated direction. An energy value of a signal received from the signals source is determined by the communication device using the antenna, and a position of the guiding icon on the display screen is updated based on the anticipated direction.
    Type: Grant
    Filed: April 28, 2017
    Date of Patent: April 23, 2019
    Assignee: Higher Ground LLC
    Inventors: Robert S. Reis, Shmuel Shaffer, Bruce L. McKinley
  • Publication number: 20190104131
    Abstract: A system in accordance with one aspect mitigates interference with PtPRs (Point to Point Receivers) that may be caused by a Wi-Fi base station or terminal devices associated with the Wi-Fi base station.
    Type: Application
    Filed: October 2, 2017
    Publication date: April 4, 2019
    Inventors: Robert REIS, Shmuel SHAFFER
  • Publication number: 20190101620
    Abstract: A system in accordance with one aspect mitigates interference with PtPRs (Point to Point Receivers) that may be caused by a Wi-Fi base station or terminal devices associated with the Wi-Fi base station.
    Type: Application
    Filed: October 2, 2017
    Publication date: April 4, 2019
    Inventors: Robert REIS, Shmuel SHAFFER
  • Publication number: 20190104132
    Abstract: In one embodiment, a ground station server of a satellite communication system mitigates congestion on a particular forward communication path via an intermediate satellite from the ground station server to a plurality of distributed modules. In particular, in response to determining that the level of congestion is above a threshold, then the ground station server mitigates the congestion by, e.g.
    Type: Application
    Filed: October 2, 2017
    Publication date: April 4, 2019
    Inventors: Timothy Reed Cooper, Bruce Leonard McKinley, Scott A. McDermott, Mark Evan Russell, David Daugherty, Shmuel Shaffer
  • Publication number: 20190103913
    Abstract: In one embodiment, a communicating device (e.g., either a ground station server or a particular distributed module of a satellite communication system) mitigates congestion on a particular return communication path via an intermediate satellite from the plurality of distributed modules to the ground station server. In particular, in response to determining that the level of congestion is above a threshold, then the communication device mitigates the congestion by, e.g.
    Type: Application
    Filed: October 2, 2017
    Publication date: April 4, 2019
    Inventors: Timothy Reed Cooper, Bruce Leonard McKinley, Scott A. McDermott, Mark Evan Russell, David Daugherty, Shmuel Shaffer
  • Patent number: 10229676
    Abstract: Methods and systems for identifying specified phrases within audio streams are provided. More particularly, a phrase is specified. An audio stream is them monitored for the phrase. In response to determining that the audio stream contains the phrase, verification from a user that the phrase was in fact included in the audio stream is requested. If such verification is received, the portion of the audio stream including the phrase is recorded. The recorded phrase can then be applied to identify future instances of the phrase in monitored audio streams.
    Type: Grant
    Filed: October 5, 2012
    Date of Patent: March 12, 2019
    Assignee: Avaya Inc.
    Inventors: Shmuel Shaffer, Keith Ponting, Valentine C. Matula
  • Publication number: 20190068239
    Abstract: A communications protocol in accordance with one exemplary embodiment uses information from GPS satellites to synchronize the phases of transmitters, and aligns the phase with a spreading code used to de-spread the received signals at, for example, a ground station.
    Type: Application
    Filed: August 23, 2017
    Publication date: February 28, 2019
    Inventors: Shmuel Shaffer, Bruce Leonard McKinley, Scott A. McDermott
  • Patent number: 10218408
    Abstract: A communications protocol in accordance with one exemplary embodiment uses information from GPS satellites to synchronize the phases of transmitters, and aligns the phase with a spreading code used to de-spread the received signals at, for example, a ground station.
    Type: Grant
    Filed: August 23, 2017
    Date of Patent: February 26, 2019
    Assignee: HIGHER GROUND LLC
    Inventors: Shmuel Shaffer, Bruce Leonard McKinley, Scott A. McDermott
  • Patent number: 10164723
    Abstract: Satellite acquisition, for enabling a user device to engage in satellite communications, may be implemented using augmented reality (AR). An AR display may be presented to a user, and the user may use the AR display to point the user device toward a desired satellite. The process may include offsetting the position of a satellite icon representing the desired satellite in the AR display if acquisition is unsuccessful and thus indicating that the user device should be pointed to the offset position. In the case of a non-geosynchronous earth-orbit (non-GEO) satellite, such as a low-earth-orbit (LEO) satellite, the position of the satellite icon representing such a non-GEO satellite may be compensated for satellite movement during a satellite acquisition attempt.
    Type: Grant
    Filed: March 17, 2017
    Date of Patent: December 25, 2018
    Assignee: Higher Ground LLC
    Inventors: Robert S. Reis, Shmuel Shaffer, Bruce L. McKinley
  • Publication number: 20180367212
    Abstract: Fifty seven percent of the world's population, some 4.2 billion people, reside in places without internet access. Consequently, these areas also have no or limited infrastructure to deploy Internet of Things (IoT) devices/sensors. Numerous companies are racing to fill this communication gap and provide internet not only to those without internet but to also improve and provide additional options to those with internet access. One exemplary aspect is capable of providing a technically unique lower-cost solution for internet connectivity, and in particular for applications requiring real-time and/or near-real-time connectivity.
    Type: Application
    Filed: June 14, 2017
    Publication date: December 20, 2018
    Inventors: Robert REIS, Darren REIS, Shmuel SHAFFER
  • Publication number: 20180316416
    Abstract: In one embodiment, the techniques herein provide a fully automated satellite-based backhaul system. In particular, a system in accordance with the techniques herein may utilize a satellite communication terminal to allow an Internet of Things (IoT) device (or any device) to be deployed in any location which has a line of sight towards a communication satellite. Specifically, the placement, orientation, and/or communication characteristics of the IoT device and/or satellite communication terminal (or antenna) may be manipulated (e.g., manual adjustment based on calculated directions and/or completely autonomously) to ensure avoidance of interference in any other wireless communication network.
    Type: Application
    Filed: July 5, 2018
    Publication date: November 1, 2018
    Inventors: Robert S. Reis, Mark Evan Russell, Shmuel Shaffer
  • Publication number: 20180316401
    Abstract: A communication device, having an antenna, determines a direction substantially in a direction to an intended transceiver. A desired direction that is different from the direction to the intended transceiver, and an anticipated direction that is offset from the desired direction, are determined. Based on the desired direction, parameters of expected energy values corresponding to a multiple pre-defined antenna directions of the antenna around the desired direction are determined. The communication device receives, using the antenna, multiple measured energy values corresponding to multiple antenna directions of the antenna around the anticipated direction. A directional offset is calculated using the multiple expected energy parameters and the multiple measured energy values. An updated anticipated direction is generated by updating the anticipated direction using the calculated directional offset.
    Type: Application
    Filed: June 1, 2017
    Publication date: November 1, 2018
    Applicant: Higher Ground LLC
    Inventors: Robert S. Reis, Shmuel Shaffer, Bruce L. McKinley
  • Publication number: 20180316885
    Abstract: An anticipated direction to a signal source is determined by a communication device having an antenna. The communication device receives video images in a field of view of a camera and determines, using sensors of the communication device, an antenna direction. The antenna direction is the direction that the antenna of the communication device is pointing. The communication device displays, using a display screen, the video images, an antenna direction indicator, and a guiding icon. The antenna direction indicator indicates the antenna direction relative to the field of view of the camera, and the guiding icon represents a direction offset from the anticipated direction. An energy value of a signal received from the signals source is determined by the communication device using the antenna, and a position of the guiding icon on the display screen is updated based on the anticipated direction.
    Type: Application
    Filed: April 28, 2017
    Publication date: November 1, 2018
    Applicant: Higher Ground LLC
    Inventors: Robert S. Reis, Shmuel Shaffer, Bruce L. McKinley
  • Patent number: 10116893
    Abstract: A communication device, having an antenna, determines a direction substantially in a direction to an intended transceiver. A desired direction that is different from the direction to the intended transceiver, and an anticipated direction that is offset from the desired direction, are determined. Based on the desired direction, parameters of expected energy values corresponding to a multiple pre-defined antenna directions of the antenna around the desired direction are determined. The communication device receives, using the antenna, multiple measured energy values corresponding to multiple antenna directions of the antenna around the anticipated direction. A directional offset is calculated using the multiple expected energy parameters and the multiple measured energy values. An updated anticipated direction is generated by updating the anticipated direction using the calculated directional offset.
    Type: Grant
    Filed: June 1, 2017
    Date of Patent: October 30, 2018
    Assignee: HIGHER GROUND LLC
    Inventors: Robert S. Reis, Shmuel Shaffer, Bruce L. McKinley
  • Publication number: 20180270000
    Abstract: Satellite acquisition, for enabling a user device to engage in satellite communications, may be implemented using augmented reality (AR). An AR display may be presented to a user, and the user may use the AR display to point the user device toward a desired satellite. The process may include offsetting the position of a satellite icon representing the desired satellite in the AR display if acquisition is unsuccessful and thus indicating that the user device should be pointed to the offset position. In the case of a non-geosynchronous earth-orbit (non-GEO) satellite, such as a low-earth-orbit (LEO) satellite, the position of the satellite icon representing such a non-GEO satellite may be compensated for satellite movement during a satellite acquisition attempt.
    Type: Application
    Filed: March 17, 2017
    Publication date: September 20, 2018
    Inventors: Robert S. REIS, Shmuel SHAFFER, Bruce L. MCKINLEY
  • Patent number: 10009389
    Abstract: In one embodiment, a conference bridge receives a call initiated by a first caller endpoint. The conference bridge identifies a conference to which the call requests entry and determines whether the conference bridge has available resources to process the call. The conference bridge enables the call to join the conference via a second conference bridge associated with a second caller endpoint participating in the conference according to whether the conference bridge has available resources to process the call.
    Type: Grant
    Filed: March 17, 2014
    Date of Patent: June 26, 2018
    Assignee: Cisco Technology, Inc.
    Inventors: Shmuel Shaffer, Labhesh Patel, Mukul Jain, Sanjeev Kumar
  • Patent number: 10009910
    Abstract: In one embodiment, a device of a first wireless communication network determines a link budget from a terminal in the first communication network to an unintended receiver for a communication from the terminal to an intended receiver in the first wireless communication network, based on the communication being configured with initial communication parameters. The device also determines whether one or more adjusted communication parameters would result in reducing a received power at the unintended receiver being below a link budget threshold, while still satisfying a receive sensitivity of the intended receiver. If so, the device causes the terminal to transmit the communication using the adjusted communication parameters. In one embodiment, the device is the terminal, and causing comprises transmitting as the terminal.
    Type: Grant
    Filed: March 10, 2017
    Date of Patent: June 26, 2018
    Assignee: Higher Ground LLC
    Inventors: Robert S. Reis, Mark E. Russell, Shmuel Shaffer
  • Patent number: 9876860
    Abstract: A first communication session is created with a first application written in first language. A change is detected in first variables in the first application. The first variables are retrieved from the first application in response to detecting a change in the first variables. The first communication session is transferred to a second application written in a second language. A change is detected in a second variable in the second application. The second variable is retrieved from the second application in response to detecting the change in the second variable. A common pair of variables are matched between the first variables and the second variable. The first communication session and the transferred first communication session are associated as a common communication session in response to matching the common pair of variables. One or more of the first plurality of variables is then used by the second application.
    Type: Grant
    Filed: October 25, 2013
    Date of Patent: January 23, 2018
    Assignee: Avaya Inc.
    Inventors: Shmuel Shaffer, Patrick Tendick, Sheldon Davis