Patents by Inventor Sou Miyazaki
Sou Miyazaki has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20250053354Abstract: In accordance with an embodiment, an information processing apparatus receives printing media type information indicating a type of printing media on which images are to be printed. The information processing apparatus causes a display device to display printer information indicating each of one or more printers satisfying a condition related to the type on the basis of the received printing media type information.Type: ApplicationFiled: April 8, 2024Publication date: February 13, 2025Inventors: Yusuke HAMADA, Sou MIYAZAKI, Kouichirou NISHI, Yutaka KUKITSU
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Patent number: 12200173Abstract: There are provided an image processing device and an image processing method capable of efficiently specifying an abnormal sound in case of the occurrence of malfunction that is an important element to clarify the cause of the malfunction. The image processing device includes acquisition means, playing means, changing means, and determination means. The acquisition means acquires a plurality of kinds of sound data indicating sounds different from each other. The playing means plays one kind of sound data from the sound data. The changing means changes the one sound data to another kind of sound data. The determination means determines one kind of sound data from the sound data.Type: GrantFiled: September 15, 2023Date of Patent: January 14, 2025Assignee: TOSHIBA TEC KABUSHIKI KAISHAInventors: Sou Miyazaki, Masaki Narahashi, Satoshi Oyama, Haru Hikita
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Patent number: 12182460Abstract: An image forming device includes a printer, a display, and a controller. The printer forms a desired image indicated by image data on a sheet. The display displays the desired image. The controller receives a first designation, by a user, of a designation region of the desired image displayed on the display. The controller receives a second designation, by the user, of a superimposition position at which an abnormality region containing an abnormality is superimposed on the desired image. The controller transmits user designation information indicating the designation region and the superimposition position to an external device.Type: GrantFiled: July 14, 2023Date of Patent: December 31, 2024Assignee: TOSHIBA TEC KABUSHIKI KAISHAInventors: Haru Hikita, Sou Miyazaki, Masaki Narahashi, Hideyuki Kato
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Publication number: 20240272574Abstract: Provided is a technique that can suitably form a cut line. According to one embodiment, an image forming device includes a line information generation unit and an image forming unit. The line information generation unit generates line information representing a cut line to cut out a main image formed on a recording medium. The image forming unit forms the main image with a non-decolorable material on the recording medium and forms the cut line represented by the line information with a decolorable material on the recording medium. The line information generation unit changes a level of curving of a curve included in the cut line, according to the recording medium.Type: ApplicationFiled: December 20, 2023Publication date: August 15, 2024Inventors: Yusuke Hamada, Sou Miyazaki
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Publication number: 20240205340Abstract: A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of on-site maintenance between the first and second apparatuses based on the first and second information stored in the memory.Type: ApplicationFiled: February 27, 2024Publication date: June 20, 2024Inventors: Sou MIYAZAKI, Hiroyo TANAKA, Kazuhiro OGURA, Masaki NARAHASHI, Satoshi OYAMA
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Patent number: 11943398Abstract: A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of on-site maintenance between the first and second apparatuses based on the first and second information stored in the memory.Type: GrantFiled: April 27, 2023Date of Patent: March 26, 2024Assignee: Toshiba Tec Kabushiki KaishaInventors: Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Masaki Narahashi, Satoshi Oyama
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Patent number: 11943414Abstract: An image processing apparatus includes a display device and a processor. The processor is configured to generate a first screen for display on the display device and on which one of a plurality of malfunctioning part candidates of the image processing apparatus and one of a plurality of timings at which a particular sound was output by the image processing apparatus that malfunctioned, are selectable, when a first malfunctioning part candidate and a first timing are selected on the first screen, generate a second screen for display on the display device and on which one or more reference sounds corresponding to the particular sound are selectable, and when one of the reference sounds is selected on the second screen, generate error information indicating the first malfunctioning part candidate and the selected reference sound.Type: GrantFiled: April 13, 2023Date of Patent: March 26, 2024Assignee: Toshiba Tec Kabushiki KaishaInventors: Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Masaki Narahashi, Satoshi Oyama, Tatsuya Inagi
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Patent number: 11870956Abstract: An image forming apparatus includes a display device, an input device, a storage, and a communication circuit. The display device is configured to display at least one image for display. The input device is configured to detect a user's selection of an image for display in the at least one image for display and to detect an input, to a drawing region of the display device, of a drawing by a user indicating an image quality abnormality with respect to a target image corresponding to the selected image for display. The storage is configured to store drawing information based on the input of the drawing via the input device and to store estimation abnormality information related to the drawing information. The communication circuit is configured to output the drawing information, which can be used for servicing the image forming apparatus, to a server.Type: GrantFiled: September 26, 2022Date of Patent: January 9, 2024Assignee: TOSHIBA TEC KABUSHIKI KAISHAInventors: Haru Hikita, Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Satoshi Oyama, Tatsuya Inagi, Masaki Narahashi
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Publication number: 20240007568Abstract: There are provided an image processing device and an image processing method capable of efficiently specifying an abnormal sound in case of the occurrence of malfunction that is an important element to clarify the cause of the malfunction. The image processing device includes acquisition means, playing means, changing means, and determination means. The acquisition means acquires a plurality of kinds of sound data indicating sounds different from each other. The playing means plays one kind of sound data from the sound data. The changing means changes the one sound data to another kind of sound data. The determination means determines one kind of sound data from the sound data.Type: ApplicationFiled: September 15, 2023Publication date: January 4, 2024Inventors: Sou Miyazaki, Masaki Narahashi, Satoshi Oyama, Haru Hikita
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Publication number: 20230359407Abstract: An image forming device includes a printer, a display, and a controller. The printer forms a desired image indicated by image data on a sheet. The display displays the desired image. The controller receives a first designation, by a user, of a designation region of the desired image displayed on the display. The controller receives a second designation, by the user, of a superimposition position at which an abnormality region containing an abnormality is superimposed on the desired image. The controller transmits user designation information indicating the designation region and the superimposition position to an external device.Type: ApplicationFiled: July 14, 2023Publication date: November 9, 2023Applicant: TOSHIBA TEC KABUSHIKI KAISHAInventors: Haru HIKITA, Sou MIYAZAKI, Masaki NARAHASHI, Hideyuki KATO
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Patent number: 11800020Abstract: There are provided an image processing device and an image processing method capable of efficiently specifying an abnormal sound in case of the occurrence of malfunction that is an important element to clarify the cause of the malfunction. The image processing device includes acquisition means, playing means, changing means, and determination means. The acquisition means acquires a plurality of kinds of sound data indicating sounds different from each other. The playing means plays one kind of sound data from the sound data. The changing means changes the one sound data to another kind of sound data. The determination means determines one kind of sound data from the sound data.Type: GrantFiled: December 2, 2021Date of Patent: October 24, 2023Assignee: TOSHIBA TEC KABUSHIKI KAISHAInventors: Sou Miyazaki, Masaki Narahashi, Satoshi Oyama, Haru Hikita
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Publication number: 20230319199Abstract: A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of onsite maintenance between the first and second apparatuses based on the first and second information stored in the memory.Type: ApplicationFiled: April 27, 2023Publication date: October 5, 2023Inventors: Sou MIYAZAKI, Hiroyo TANAKA, Kazuhiro OGURA, Masaki NARAHASHI, Satoshi OYAMA
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Patent number: 11726724Abstract: An image forming device includes a printer, a display, and a controller. The printer forms a desired image indicated by image data on a sheet. The display displays the desired image. The controller receives a first designation, by a user, of a designation region of the desired image displayed on the display. The controller receives a second designation, by the user, of a superimposition position at which an abnormality region containing an abnormality is superimposed on the desired image. The controller transmits user designation information indicating the designation region and the superimposition position to an external device.Type: GrantFiled: July 25, 2022Date of Patent: August 15, 2023Assignee: TOSHIBA TEC KABUSHIKI KAISHAInventors: Haru Hikita, Sou Miyazaki, Masaki Narahashi, Hideyuki Kato
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Publication number: 20230254429Abstract: An image processing apparatus includes a display device and a processor. The processor is configured to generate a first screen for display on the display device and on which one of a plurality of malfunctioning part candidates of the image processing apparatus and one of a plurality of timings at which a particular sound was output by the image processing apparatus that malfunctioned, are selectable, when a first malfunctioning part candidate and a first timing are selected on the first screen, generate a second screen for display on the display device and on which one or more reference sounds corresponding to the particular sound are selectable, and when one of the reference sounds is selected on the second screen, generate error information indicating the first malfunctioning part candidate and the selected reference sound.Type: ApplicationFiled: April 13, 2023Publication date: August 10, 2023Inventors: Sou MIYAZAKI, Hiroyo TANAKA, Kazuhiro OGURA, Masaki NARAHASHI, Satoshi OYAMA, Tatsuya INAGI
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Patent number: 11722608Abstract: A maintenance support device includes a memory that stores data of a maintenance manual that describes a first maintenance work to be performed to resolve a failure of an image processing apparatus, and a processor configured to acquire, and store in the memory, work result information corresponding to a second maintenance work that has been performed to resolve the failure of the image processing apparatus, and generate additional information based on the acquired work result information and store in the memory the additional information in association with the data of the maintenance manual.Type: GrantFiled: October 28, 2021Date of Patent: August 8, 2023Assignee: Toshiba Tec Kabushiki KaishaInventors: Kazuhiro Ogura, Hiroyo Tanaka, Masaki Narahashi, Sou Miyazaki, Satoshi Oyama
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Patent number: 11671539Abstract: A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of on-site maintenance between the first and second apparatuses based on the first and second information stored in the memory.Type: GrantFiled: October 12, 2021Date of Patent: June 6, 2023Assignee: Toshiba Tec Kabushiki KaishaInventors: Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Masaki Narahashi, Satoshi Oyama
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Patent number: 11659126Abstract: An image processing apparatus includes a display device and a processor. The processor is configured to generate a first screen for display on the display device and on which one of a plurality of malfunctioning part candidates of the image processing apparatus and one of a plurality of timings at which a particular sound was output by the image processing apparatus that malfunctioned, are selectable, when a first malfunctioning part candidate and a first timing are selected on the first screen, generate a second screen for display on the display device and on which one or more reference sounds corresponding to the particular sound are selectable, and when one of the reference sounds is selected on the second screen, generate error information indicating the first malfunctioning part candidate and the selected reference sound.Type: GrantFiled: February 23, 2022Date of Patent: May 23, 2023Assignee: Toshiba Tec Kabushiki KaishaInventors: Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Masaki Narahashi, Satoshi Oyama, Tatsuya Inagi
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Publication number: 20230058846Abstract: An image forming device includes a printer, a display, and a controller. The printer forms a desired image indicated by image data on a sheet. The display displays the desired image. The controller receives a first designation, by a user, of a designation region of the desired image displayed on the display. The controller receives a second designation, by the user, of a superimposition position at which an abnormality region containing an abnormality is superimposed on the desired image. The controller transmits user designation information indicating the designation region and the superimposition position to an external device.Type: ApplicationFiled: July 25, 2022Publication date: February 23, 2023Applicant: TOSHIBA TEC KABUSHIKI KAISHAInventors: Haru HIKITA, Sou MIYAZAKI, Masaki NARAHASHI, Hideyuki KATO
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Patent number: 11582358Abstract: An image forming apparatus includes a display device, a first detection unit, a second detection unit, a first acquisition unit, and an output unit. The display device displays at least one image for display. The first detection unit detects a user's selection of an image for display in at least one image for display. The second detection unit detects an input to a drawing region of drawing indicating an image quality abnormality with respect to a target image corresponding to the selected image for display. The first acquisition unit acquires drawing information based on the input of the drawing detected by the second detection unit. The output unit outputs the drawing information acquired by the first acquisition unit.Type: GrantFiled: March 29, 2021Date of Patent: February 14, 2023Assignee: TOSHIBA TEC KABUSHIKI KAISHAInventors: Haru Hikita, Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Satoshi Oyama, Tatsuya Inagi, Masaki Narahashi
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Publication number: 20230018633Abstract: An image forming apparatus includes a display device, an input device, a storage, and a communication circuit. The display device is configured to display at least one image for display. The input device is configured to detect a user's selection of an image for display in the at least one image for display and to detect an input, to a drawing region of the display device, of a drawing by a user indicating an image quality abnormality with respect to a target image corresponding to the selected image for display. The storage is configured to store drawing information based on the input of the drawing via the input device and to store estimation abnormality information related to the drawing information. The communication circuit is configured to output the drawing information, which can be used for servicing the image forming apparatus, to a server.Type: ApplicationFiled: September 26, 2022Publication date: January 19, 2023Applicant: TOSHIBA TEC KABUSHIKI KAISHAInventors: Haru HIKITA, Sou MIYAZAKI, Hiroyo TANAKA, Kazuhiro OGURA, Satoshi OYAMA, Tatsuya INAGI, Masaki NARAHASHI