Abstract: A method and a network are disclosed that automate monitoring of call centers for problem conditions. The problem conditions are detected based on defined parameters such that the cause of the problem condition is readily apparent from a triggered alarm condition. One method includes the steps of creating a management information base (MIB), defining a threshold for the condition to be stored in the MIB, selecting the external destination to notify, monitoring the condition by the CCMIS; and generating a trap message in response to violation of the condition. The system includes a user interface for defining the conditions to be monitored, an SNMP MIB consisting of three tables that describes the variables that may be queried by a network management system using the SNMP protocol, and an SNMP agent which implements the variables defined by the MIB, the ACD configuration, and the alarms defined via the user interface.

Abstract: A improved signal detector is provided. The signal detector includes a linear amplifier receiving the input signal and providing an amplified signal. A full-wave rectifier is coupled to the linear amplifier and provides a rectified signal. A low-pass filter is coupled to the full-wave rectifier receiving the rectified signal and providing a comparing signal. A high threshold reference and a low threshold reference respectively is applied to a first comparator and a second comparator, each receiving the comparing signal. The first comparator and the second comparator respectively provide a first compared signal and a second compared signal. A reference path providing the high threshold reference and the low threshold reference includes a linear amplifier, a full-wave rectifier and a low-pass filter providing the high threshold reference. A linear charge pump is connected at its input to the linear amplifier and connected at its output to a low-pass filter to provide the low threshold reference.

Abstract: A method, apparatus, and article of manufacture for providing transaction control for a computer-implemented database management system. The database management system manages one or more databases, wherein each of the databases contains one or more documents and each document contains one or more objects. The database management system also supports a file cache for those databases. A transaction control system provides transaction control for the databases, documents, and objects managed by the database management system, wherein the transaction control system monitors and controls the file cache to ensure that modified objects are stored on a data storage device in manner that reflects an accurate status for a log file maintained by the transaction control system.

Abstract: An improved process for inhibiting calcium carbonate scaling in aqueous systems such as that employed in the kraft process for the production of wood pulp. Such an improved process is achieved by the addition to the system of at least one antiscalant comprising at least one monomer unit derived from the group consisting of 1,2-dihydroxy-3-butene, N-(hydroxymethyl) acrylamide, and N-(sulfomethyl) acrylamide, and at least one monomer unit derived from the group consisting of maleic acid, acrylic acid, acrylamide, methacrylic acid, itaconic acid, vinyl sulfonic acid, styrene sulfonic acid, N-tertbutylacrylamide, butoxymethylacrylamide, N,N-dimethylacrylamide, sodium acrylamidomethyl propane sulfonic acid, and salts thereof, with the proviso that said polymers do not contain the monomer unit --(CH.sub.2 --CH.dbd.CH--CH.sub.2 --O)--.

Abstract: A system for remotely developing an telephony application for a call handling server comprises: program code components for each process used by the call handling server and an associated reduced code components for each process; an application designer for combining the reduced code components into an application design; networking capability for sending the application designer and reduced code components to a client and receiving a completed application design; and an application builder for assembling, according to the application design, the program code components into an self contained application.

Abstract: A densely packed array of vertical semiconductor devices, having pillars, deep trench capacitors, vertical transistors, and methods of making thereof are disclosed. The pillars act as transistor channels, and may be formed utilizing the application of hybrid resist over a block of semiconductor material. Drain doped regions are formed on the top of each pillar. The source doped regions and the plate doped regions are self-aligned and are created by diffusion in the trenches surrounding the pillars. The array has columns of bitlines and rows of wordlines. The capacitors are formed by isolating n.sup.+ polysilicon in trenches separating said pillars. The array is suitable for GBit DRAM applications because the deep trench capacitors do not increase array area.

Abstract: Compounds of Formula (I), methods for their preparation, pharmaceutical formulations and use thereof.

Abstract: A technique for monitoring a radio in a base station for both catastrophic fault and intermittent faults is disclosed. Some embodiments of the present invention operate by observing and measuring the functionality of one radio with regard to other radios and inferring the status of the radios based on comparative statistical analysis of their respective functionality. An illustrative wireless telecommunications system comprises: N radios, each of which can receive a hail with substantially equal probability; N counters, each of which is uniquely associated with one of the N radios, that is incremented when a hail received by the associated server is acknowledged; and an alarm for indicating a fault with one of the N radios based on (1) a count, L, of the counter associated with the one of the N radios, and (2) a sum, S, of all of the counters.

Abstract: A database management method enables an improved efficiency processing action in a computer wherein manipulation of data from a table is required in accord with a query request, wherein the table is stored remotely from said computer and at least some data in the table includes large data objects (LOBs). The method includes the steps of: responding to the request by transmitting a query to the table; configuring a result set from the table in response to the query, wherein the result set includes one or more unique identifiers of any LOB data associated with the result set; receiving the result set and performing a data manipulation action on data contained in the result set to form a response; transferring the response to the query requester; and accessing LOB data from the table that is referenced by the one or more unique identifiers in the result set and causing transfer of the LOB data to the query requester.

Abstract: An architecture and system loads and uses a smart card for payment of goods and/or services purchased on-line over the Internet. A client module on a client terminal controls the interaction with a consumer and interfaces to a card reader which accepts the consumer's smart card and allows loading and debiting of the card. Debiting works in conjunction with a merchant server and a payment server. Loading works in conjunction with a bank server and a load server. The Internet provides the routing functionality between the client terminal and the various servers. A payment server on the Internet includes a computer and a security module (or a security card in a terminal) to handle the transaction, data store and collection. A merchant server advertises the goods and/or services offered by a merchant for sale on a web site. The merchant contracts with an acquirer to accept smart card payments for goods and/or services purchased over the Internet.

Abstract: A coil assembly for an electrodeless fluorescent lamp comprises a hollow ferrite core 30, and a coil 31. The core is retained on a base 32 by a coil former 34 surrounding the core. The core 30 is retained in the former 34 by a circlip 33 or projections. The coil 31 is wound on the former. Pins 36 to which the coil is soldered connect the coil to an energizing circuit.

Abstract: A method and system for persisting an object in a relational database schema by creating a new relational table at application program run-time for each class of objects to be persisted. The method may generate a schema map object for each class of objects to be persisted. The schema map object may be generated in response to the first transaction in which an object of a certain class is to be persisted and remains in memory for persisting, querying, restoring or deleting objects of that class. The schema map object determines the fields of each class of objects to be persisted, defines one or more columns in the table in accordance with the data types of the fields, and controls the passing of data between the table and the object fields.

Abstract: An liquid-cooling system for an electrical machine comprises a rotor mounted on a shaft for rotation therewith and defining an axis of rotation, and a stator disposed coaxially with and in opposition to the rotor. The stator has stator windings, the stator windings having an axially-extending portion. The electrical machine further comprises a housing enclosing the stator and the rotor, the housing having an axial end, the axial end having a wall with an inner surface and an outer surface. The electrical machine also includes a cooling tube having a first end and a second end and an embedded portion thereof embedded between the first inner surface and the first outer surface, the embedded portion of the cooling tube located in substantial axial alignment with the axially-extending portion of the stator windings. In another aspect of this design, the inner surface of the wall of the axial end of the housing is substantially flat and is separated from an axial end of the rotor by an air gap.

Abstract: A memory cell including a substrate, at least one deep trench capacitor in the substrate, at least one FET in the substrate disposed over at least a portion of the at least one deep trench capacitor, and at least one isolation region in the substrate surrounding the at least one FET and having a greater depth than the at least one FET. The at least one FET includes a gate disposed over at least a portion of the at least one deep trench capacitor and doped regions arranged on adjacent sides of the gate and separated from the gate by an insulating layer.

Abstract: Many web applications require access to a relational database. The requirements of such web applications are different from conventional applications that access a database. Web applications need to have selective recoverability and need to have support for different transaction structures, other than the flat transaction structure of conventional database applications, including nested and chained transactions. To achieve this, an interface between the application and database has the following functional features: 1) the interface to the database is connection oriented, i.e., the connection is retained across several invocations of the application; 2) the backend of the interface is long living, i.e., it exists across multiple invocations; 3) state information about a session in progress is maintained, and more specifically, it is distributed between the backend of the interface and the hidden fields of the HTML output document.

Abstract: Methods are disclosed that enhance the contrast between alignment targets and adjacent materials on a semiconductor wafer. According to a first embodiment, the TiN layer that is deposited during an earlier processing step is stripped away to enhance the reflectivity of the metal layer. According to a second embodiment, a reflective coating is added over the metal layer to enhance the reflectivity of the metal layer. According to a third embodiment, a reflective coating is added over the entire wafer to enhance the reflectivity of the metal layer. According to a fourth embodiment, an anti-reflective coating in a sandwich structure is added to reduce the reflectivity of the material adjacent the alignment targets. According to a fifth embodiment, an organic anti-reflective coating is added to reduce the reflectivity of the material adjacent the alignment targets.

Abstract: A recognizer is provided with a priori probability values (e.g., from some previous recognition) indicating how likely the various words of the recognizer's vocabulary are to occur in the particular context, and recognition "scores" are weighted by these values before a result (or results) is chosen. The recognizer also employs "pruning" whereby low-scoring partial results are discarded, so as to speed the recognition process. To avoid premature pruning of the more likely words, probability values are applied before the pruning decisions are made. A method of applying these probability values is described.

Abstract: A concurrent component mounter (1) having storage hoppers (2) and a template (3) with component dispensing outlets (4). The mounter (1) also has communication passages (5) each providing communication between respective hoppers (2) and one of the dispensing outlets (4). Associated with each of the hoppers (2) is a component agitator (6). There is also a circuit board conveyor (22) and a circuit board fiducial detector (23) operatively coupled to a controller (24). Tracks (25,26) with associated drives (27,28) are operatively coupled to the controller (24) to effect movement of the template (3) along two axes (A,B).

Abstract: A label applicator for applying labels to each of two mutually perpendicular surfaces of a box that is advanced past the applicator. A displaceable arm defines a label support station adjacent its free end and conveyor belts are provided for delivering labels to the support stations. The arm is selectively positioned in either a first position in which a label located at the support station is contacted by and thereby transferred to a leading surface of an advancing box or a second position in which a label located at the support station is contacted by and thereby transferred to a side surface of an advancing box. Displacements of the arm are controlled independent upon the passage of the box past the applicator and labels transferred from the support station are replaced as they are applied to a box.

Abstract: A pop-up thermometer having an elongate housing formed with a longitudinally extending bore, a plurality of internal neck regions, and a plurality of internal cavities. The neck regions each having a minimum diameter portion and a neck locking surface extending outwardly from the minimum diameter portion of the neck. An indicator rod slidably disposed in the bore of the housing includes at least one stem stretch having a diameter less than the remainder of the bore and a stem locking surface extending outwardly from said stem stretch. A fusible material fills the internal cavities. When the fusible material is in solid form, the neck locking surface exerts a substantially downward directed force on said stem locking surface on the rod to resist upward movement of the rod relative to the housing.