Abstract: The present invention extends to methods, systems, and computer program products for an integrated loyalty program and game mechanic. When a customer makes a purchase of physical products from a merchant, membership in the merchant's loyalty program can be rewarded with a digital (virtual) asset for use in a computer game. The merchant can also advertise digital assets as loyalty program rewards in the game to persuade customers to purchase physical products from the merchant. In one aspect, the game is maintained by the merchant. In another aspect, the merchant enters into a partnership with an owner of a third party game.

Abstract: The present invention extends to methods, systems, and computer program products for matching a product with other products. A purchase history module can maintain a purchase history (e.g., a collection of digital receipts) for each of a merchant's customers. The purchase histories can be searched to identify (or recommend) one or more products that are compatible with another product. In one aspect, a search identifying a product is sent from a mobile device to the purchase history module. The purchase history module identifies one or more other products compatible with the product. An indication of the one or more products is returned back to the mobile device.

Abstract: A shopping list may be ordered in order to guide a shopper through a store in an efficient manner. Congestion in the store may be identified, such as using security camera footage. The shopping list may be reordered in order to avoid congested areas in the store. Expected areas of congestion may be determined based on velocities and maneuverability of other shoppers. Maneuverability of other shoppers may be estimated by analyzing video data and determining attributes of the other shoppers, such as whether they are pushing a cart or have children. The shopping list may be presented with directions to the locations of items within the store and may be periodically reordered throughout the shopper's visit responsive to detected congestion.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of storing, in a consumer purchase history database, identities of items purchased by a consumer. The method also includes the step of receiving, with a processing device of a recipe suggestion server, a recipe request signal from the consumer after said storing step. The method also includes the step of maintaining, in a recipe database, a plurality of recipes wherein each recipe is defined by a plurality of ingredients. The method also includes the step of comparing, with the processing device, the identities of items purchased by the consumer with the respective plurality of ingredients associated with one or more of the plurality of recipes. The method also includes the step of transmitting, with the processing device, at least one of the plurality of recipes to the consumer wherein the plurality of ingredients of the at least one of the plurality of recipes is correlated with the identities of items purchased by the consumer.

Abstract: The present invention extends to methods, systems, and computer program products for auditing in-store sales transactions when a digital receipt is issued. A receipt application server formulates a digital receipt from digital receipt data received from a POS system. The digital receipt is sent from the receipt application server to an auditor mobile device at the location of the POS system. A human auditor can view the digital receipt during an in-store audit. In some embodiments, one or both of the receipt application server and the auditor mobile device reorder receipt entries so that items having specified characteristics are presented more prominently on a display. For example, receipt entries can be re-ordered such that higher profit margin items, bulkier items, or more likely to be stolen items are presented more prominently. As such, a human auditor is more likely to expressly audit these types of items.

Abstract: A computer-implemented process can be operated for entering and holding a place for a first customer in a queue while the first customer is waiting to be served at a retail store. The process includes, within a computerized processor, establishing a place in the queue for the first customer, wherein the queue operates to establish among a plurality of customers a customer currently being served by a store employee and an order in which other customers of the plurality will be served. The process further includes displaying upon a portable computerized device of the first customer an indication of a status of the first customer within the queue.

Abstract: The present invention extends to methods, systems, and computer program products for presenting advertising content during searches of digital receipts. Advertising content can be presented at a user interface used to search digital receipts. During character by character input of a search term, input characters are detected as entered. Prior to completely entering the search term, detected characters can be transmitted from a customer device to an advertising system. The advertising system can match the characters to one or more advertisements. The advertising system can return the one or more advertisements back to the customer device. The customer device can present the one or more advertisements at the user interface.

Abstract: A shopping system may include a mobile shopping aid sized to support thereon or therewithin one or more items to be purchased. A holder may be connected to the mobile shopping aid to travel therewith. The holder may be sized and shaped to hold a mobile computing device. The holder may have a front aperture enabling an owner of the mobile computing device to view a display screen of the mobile computing device while the mobile computing device is being held by the holder. The holder may also have a back aperture enabling a back-facing camera of the mobile computing device to scan one or more barcodes while the mobile computing device is being held by the holder. The system may also include an anti-theft program or module programmed to initiate an alarm protocol in the event that the mobile computing device is untimely removed from the holder.

Abstract: The present invention extends to methods, systems, and computer program products for providing voice directions to a customer within a store. A store navigation server can contain a map of a store as well as the location of items for sale within the store. A mobile device can send a notification to the store navigation server to indicate when an item has been checked off of the mobile device shopping list or when the customer has just entered a store. In addition, the mobile device can send a next item to the store navigation server. The store navigation server can calculate step-by-step directions between the customer's approximate location and the next item. The store navigation server can format a route to the next item for audible presentation at the mobile device. The mobile device can process the formatted route to provide step-by-step voice directions to a customer.

Abstract: A computer-implemented method is disclosed for enabling pre-purchase feedback. Within the method, a primary customer carrying a first computing device may be received within a brick-and-mortar store. A computer system corresponding to the store may receive via the first computing device an instruction to share with a secondary customer data describing a proposed purchase of one or more products. The computer system may then pass the data to a second computing device corresponding to the secondary customer. The computer system may also receive, via the second computing device, feedback corresponding to the proposed purchase and pass the feedback to the first computing device. Accordingly, the primary customer may receive pre-purchase feedback from the secondary customer.

Abstract: A process permitting a customer to access a stored electronic sales receipt and provide information from the electronic sales receipt to a customer service associate can include, in a computerized device operated by the customer, accessing the stored electronic sales receipt and generating a displayed indication to the electronic sales receipt. The process can further include, in a computerized device operated by the customer service associate, receiving the displayed indication and processing a transaction related to the electronic sales receipt based upon the displayed indication.

Abstract: A computer-implemented process can be operated to create a watermarked copy of a unique original copy of an electronic sales receipt in a first computerized device to a second computerized device. The watermarked copy includes an electronic watermark identifying the copy. The process includes creating the watermarked copy of the electronic sales receipt by copying information from the original copy of the electronic sales receipt to the watermarked copy and providing the electronic watermark within the watermarked copy.

Abstract: A method is disclosed for allowing a customer to create a digital shopping cart on a mobile electronic device while shopping at a brick and mortar store. The customer may scan barcodes, e.g. UPC variants, from a product with the camera of the mobile electronic device and record these product barcodes into the mobile electronic device. The shopping cart contents may be transferred to a checkout register without a data connection between the register and the device. The mobile electronic device may create one or more 2D barcodes with the item information embedded into the 2D barcode and may display the barcode on the device screen. Multiple 2D barcodes may be displayed in sequence. The 2D barcode may be scanned at the checkout register to read the barcode and thereby transmit the shopping cart information to the checkout register.

Abstract: The present invention extends to methods, systems, and computer program products for auditing in-store sales transactions when a digital receipt is issued. A receipt application server formulates a digital receipt from digital receipt data received from a POS system. The digital receipt is sent from the receipt application server to an auditor mobile device at the location of the POS system. A human auditor can view the digital receipt during an in-store audit. In some embodiments, one or both of the receipt application server and the auditor mobile device reorder receipt entries so that items having specified characteristics are presented more prominently on a display. For example, receipt entries can be re-ordered such that higher profit margin items, bulkier items, or more likely to be stolen items are presented more prominently. As such, a human auditor is more likely to expressly audit these types of items.

Abstract: The present invention extends to methods, systems, and computer program products for searching digital receipts at a mobile device. A customer mobile device receives and stores one or more digital receipts. The one or more digital receipts correspond to transactions conducted with a merchant. A user can select search criteria for searching stored digital receipts. The search criteria can be applied to stored digital receipts. Any stored digital receipts that satisfy the search criteria can be returned for display. In some embodiments, search criteria are selected to search for digital receipts associated with a specified payment method, such as, for example, cash, check, credit card, debit card, gift card, etc. In other embodiments, search criteria are selected to search for digital receipts having a purchase date within a specified purchase date range.

Abstract: Systems and methods are disclosed herein for characterizing the effectiveness of an advertisement displayed at a point of sale (POS). A transaction reported by a POS may identify a consumer and a transaction time as well of details such as a product purchased. The transaction time may be compared to an advertising schedule to identify an advertisement displayed adjacent the POS at the time of purchase. Transactions subsequent to identified advertisements may be analyzed to identify any increase in purchasing activity for an advertised product. Increases in purchasing activity and impressions identified in this manner for the general population or demographic groups may be aggregated to characterize an advertisement's effectiveness. Video data or transaction frequency data may be used to estimate an in-queue time for a customer in order to identify advertisement impressions.

Abstract: A record of a transaction of a customer includes the order the items were scanned. The reverse of this order is inferred to conform generally to the order items were placed in the cart. A route of the user is inferred from the locations of items and the reverse of the scanning order. Subsequent shopping lists of the customer may be ordered to conform to the inferred route as well as one or more route optimization criteria such as a preference for shorter routes or avoiding doubling back. Recommendations for items along the typical route may also be generated and transmitted to the customer. Non-conformal segments may be added to a route for a shopping list in order to route the customer past other portions of a store. Recommendations for items located along the non-conformal segments may also be added.

Abstract: A system and method for automatically importing retail grocery products into an electronic shopping list by importing the ingredients listed on a recipe card, page in a recipe book, or the like. The recipe card may contain an identifier code that is uniquely associated with that recipe. The identifier code may be presented on the recipe card as a bar code. The system includes a database of recipes that returns a list of products when queried with a recipe identifier code. A user may scan or otherwise import the recipe identifier code through a mobile computing device, which then presents the ingredients as products in an electronic shopping list. The electronic shopping list may be implemented in a smartphone app.

Abstract: A method is disclosed for reprinting a paper copy of a receipt at a physical store location and based off of an electronic receipt. The electronic receipt may be viewed on a mobile electronic device with electronic receipts software thereon. A customer may pair their mobile electronic device with a POS terminal in a store location. Information may be sent to a server or computer system to request that a receipt be reprinted. The server may then process the request and transmit receipt information to the POS terminal where a paper copy of the receipt is printed for the customer.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, at a processing device of a commerce server, at least a video signal from a head mountable unit worn by a consumer in a retail store. The method also includes the step of identifying, with the processing device, an indication of depleted stock in the retail store in response to the video signal received from the head mountable unit. The method also includes the step of transmitting, with the processing device, a restock signal in response to the identifying step.