Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, with a processing device of a commerce server, one or more shopping list signals from an electronic computing device to establish a shopping list of a plurality of items offered for sale in a retail store. The method also includes the step of receiving, with the processing device, one or more signals from an augmented reality device worn by a consumer as the consumer shops in the retail store. The method also includes the step of determining, with the processing device, that an item from the shopping list has been placed in a shopping container from the one or more signals received from the augmented reality device. The method also includes the step of modifying, with the processing device, the shopping list in response to said determining step.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, with a processing device of a commerce server, a signal from a consumer transmitted through an augmented reality device worn by the consumer. The method also includes the step of confirming, with the processing device, the signal contains a query from the consumer. The method also includes the step of retrieving, with the processing device, a proposed answer to the query. The method also includes the step of transmitting, with the processing device, the proposed answer to the augmented reality device. The method also includes the step of verifying, with the processing device, the proposed answer is accepted by the consumer. The method also includes the step of prompting, with the processing device, the consumer to resubmit the signal if the query is not confirmed in the confirming step or if the proposed answer is not accepted in the verifying step.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, with a processing device of a commerce server, a help request signal from an augmented reality device worn by a current consumer shopping in a retail store. The method also includes the step of selecting, with the processing device, a sales assistant to help the current consumer. The method also includes the step of linking, with the processing device, the augmented reality device in communication with an electronic computing device operated by the sales assistant. The method also includes the step of receiving, at the processing device, a receipt signal containing a list of items purchased by the current consumer. The method also includes the step of determining, with the processing device, if any item on the list of items was the subject of the help provided to the current consumer by the sales assistant.

Abstract: A method is disclosed for embedding an image during a transaction at a point-of-sale system. The method may include obtaining a first digital image coded to display a call to action and a placeholder occupying a specific position with respect to the call to action. A computer system associated with the point-of-sale system may interpret the first digital image to collect data identifying the specific position of the placeholder. The computer system may obtain a two-dimensional barcode encoded with a transaction identification unique to the transaction. Using the collected data, the computer system may generate a third digital image coded to display the call to action and the two-dimensional barcode. The two-dimensional barcode may occupy the specific position with respect to the call to action. The point-of-sale system may display the third digital image to a customer associated with the transaction via a receipt, a customer-facing screen, or the like.

Abstract: The present invention extends to methods, systems, and computer program products for approximating alternate currency equivalents in digital receipts. In response to a user request, item prices in one currency in a digital receipts (e.g., for retail sales transactions) can be approximated in a second different currency. Digital receipts with approximated item prices can be presented on a display at a mobile device. Currency conversion can be handled at a receipt data server or at the mobile device. Currency conversion can be performed locally or can be referred to a conversion server. Item prices in digital receipts can be converted from and/or to any of a variety of different currencies.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, at a processing device of a monitoring server, a theft detection signal from a first augmented reality device worn by a first employee of a retail store. The method also includes the step of linking, with the processing device, the first augmented reality device in communication with an electronic computing device operated by a second employee in response to said step of receiving the theft detection signal. The second employee can assist the first employee in assessing whether a theft is occurring.

Abstract: A computer-implemented process for determining a probable total expenditure for selected goods is described, and includes employing a portable computerized device to capture an image of a plurality of selected goods. An itemized list of probable selected products is generated based upon the image. A price is determined for each of the probable selected products, and a total probable expenditure for the itemized list of probable selected products is determined based upon the price for each of the probable selected products. The total probable expenditure is displayed on the portable computerized device.

Abstract: A method for associating a computing device of a customer with a layaway transaction corresponding to the customer is disclosed. The method may begin with a computer system initiating a layaway transaction with a customer. The computer system may then issue a receipt documenting the layaway transaction and comprising a machine readable code. The customer may use a computing device (e.g., mobile telephone) in his or her possession to scan the machine readable code. Accordingly, the computer system may receive, from the computing device, data extracted by the computing device from the machine readable code. The computer system, in response to the receiving, may link the computing device with the layaway transaction. The computer system may then serve an electronic receipt to the computing device.

Abstract: A system and method of identifying carts exhibiting tendencies that are indicative of damaged or defective wheels. A shopping cart may be identified and tracked visually through one or more surveillance cameras. By comparing the cart's tracked movement to known symptomatic movement patterns, the system may identify defective or damaged carts. Alternatively, by analyzing movement and positioning of a cart's swiveling wheels, the system may identify defective or damaged carts. Alternatively, by identifying if a customer has abandoned a cart, the system may identify defective or damaged carts. A notification message may be transmitted to an associate to repair or replace the identified problematic cart. The notification may be displayed on a mobile computing device, a workstation, or other like systems.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, at a processing device of a commerce server, at least a video signal from a head mountable unit worn by a consumer in a retail store. The method also includes the step of identifying, with the processing device, an indication of depleted stock in the retail store in response to the video signal received from the head mountable unit. The method also includes the step of transmitting, with the processing device, a restock signal in response to the identifying step.

Abstract: A system and method of identifying carts exhibiting tendencies that are indicative of damaged or defective wheels. A shopping cart may be identified and tracked visually through one or more surveillance cameras. By comparing the cart's tracked movement to known symptomatic movement patterns, the system may identify defective or damaged carts. Alternatively, by analyzing movement and positioning of a cart's swiveling wheels, the system may identify defective or damaged carts. Alternatively, by identifying if a customer has abandoned a cart, the system may identify defective or damaged carts. A notification message may be transmitted to an associate to repair or replace the identified problematic cart. The notification may be displayed on a mobile computing device, a workstation, or other like systems.

Abstract: The present invention extends to methods, systems, and computer program products for searching digital receipts at a mobile device. A customer mobile device receives and stores one or more digital receipts. The one or more digital receipts correspond to transactions conducted with a merchant. A user can select search criteria for searching stored digital receipts. The search criteria can be applied to stored digital receipts. Any stored digital receipts that satisfy the search criteria can be returned for display. In some embodiments, search criteria are selected to search for digital receipts associated with a specified payment method, such as, for example, cash, check, credit card, debit card, gift card, etc. In other embodiments, search criteria are selected to search for digital receipts having a purchase date within a specified purchase date range.

Abstract: The present invention extends to methods, systems, and computer program products for searching digital receipts at a mobile device. A customer mobile device receives and stores one or more digital receipts. The one or more digital receipts correspond to transactions conducted with a merchant. A user can select search criteria for searching stored digital receipts. The search criteria can be applied to stored digital receipts. Any stored digital receipts that satisfy the search criteria can be returned for display. In some embodiments, search criteria are selected to search for digital receipts associated with a specified payment method, such as, for example, cash, check, credit card, debit card, gift card, etc. In other embodiments, search criteria are selected to search for digital receipts having a purchase date within a specified purchase date range.

Abstract: A method is disclosed for determining a customer's progress through a checkout line at a store and for correlating customer satisfaction thereto. A mobile electronic device with mobile self checkout software thereon may record and analyze ambient noise to determine when a customer is in a checkout line as well as to track the customer's progress through the checkout line. The software may provide detailed data about the shopping and checkout experience. This information may be correlated to customer satisfaction and used identify particular strengths and weaknesses in the shopping experience offered by a store.

Abstract: A system and method of identifying carts exhibiting tendencies that are indicative of damaged or defective wheels. A shopping cart may be identified and tracked visually through one or more surveillance cameras. By comparing the cart's tracked movement to known symptomatic movement patterns, the system may identify defective or damaged carts. Alternatively, by analyzing movement and positioning of a cart's swiveling wheels, the system may identify defective or damaged carts. Alternatively, by identifying if a customer has abandoned a cart, the system may identify defective or damaged carts. A notification message may be transmitted to an associate to repair or replace the identified problematic cart. The notification may be displayed on a mobile computing device, a workstation, or other like systems.

Abstract: A system and method of identifying carts exhibiting tendencies that are indicative of damaged or defective wheels. A shopping cart may be identified and tracked visually through one or more surveillance cameras. By comparing the cart's tracked movement to known symptomatic movement patterns, the system may identify defective or damaged carts. Alternatively, by analyzing movement and positioning of a cart's swiveling wheels, the system may identify defective or damaged carts. Alternatively, by identifying if a customer has abandoned a cart, the system may identify defective or damaged carts. A notification message may be transmitted to an associate to repair or replace the identified problematic cart. The notification may be displayed on a mobile computing device, a workstation, or other like systems.

Abstract: The present invention extends to methods, systems, and computer program products for searching digital receipts at a mobile device. A customer mobile device receives and stores one or more digital receipts. The one or more digital receipts correspond to transactions conducted with a merchant. A user can select search criteria for searching stored digital receipts. The search criteria can be applied to stored digital receipts. Any stored digital receipts that satisfy the search criteria can be returned for display. In some embodiments, search criteria are selected to search for digital receipts associated with a specified payment method, such as, for example, cash, check, credit card, debit card, gift card, etc. In other embodiments, search criteria are selected to search for digital receipts having a purchase date within a specified purchase date range.

Abstract: Systems and methods are disclosed herein for estimating the risk of criminal activity in a retail setting. Using video data, biometric data for an individual may be obtained. A baseline biometric measurement is taken upon enqueuing of an individual, which may include entry of the individual into the field of view of a camera having a point of sale (POS) in its field of view. A biometric measurement is also taken when the individual is adjacent the POS. According to an analysis of these measurements, an estimate of risk is calculated, such as by comparing the baseline measurement to a POS measurement. Based on this risk assessment, an alert may be generated. The alert may be a graphical indicator displayed on the POS or transmitted to a device operated by a store representative. The risk assessment may also be used to select transactions for auditing in a self-checkout system.

Abstract: The present invention extends to methods, systems, and computer program products for transferring digital receipt data to mobile devices. A point-of-sale (“POS”) system generates digital receipt data as part of a sales transaction. The point-of-sale (“POS”) system and a mobile device, possibly also along with a receipt data server, interoperate with one another to transfer digital receipt data generated to the mobile device. In some embodiments, the point-of-sale (“POS”) system transfers digital receipt data for a sales transaction to the receipt data server. An identifier, such as, for example, an application identifier or transaction identifier, is stored along with the digital receipt data to match the digital receipt data with the mobile device. The mobile device subsequently uses the identifier to access the digital receipt data from the receipt data server. In other embodiments, the point-of-sale (“POS”) system transfers digital receipt data directly to the mobile device.

Abstract: A computer-implemented method is disclosed herein. The method includes the step of providing, with a processing device of a commerce server, sales assistance to a consumer shopping in a retail store and considering a first item for purchase. The method also includes the step of receiving, at the processing device, a receipt signal containing a list of items purchased by the consumer. The method also includes the step of determining, with the processing device, if the first item is among the list of items purchased by the consumer to track the effectiveness of the providing step.