Abstract: Managing via a web portal a remote device from a source device connected to a communication network. A device ID is assigned to the remote device, and a remote management software for remote management of the remote device is not installed on the source device or the remote device. Based on the assigned device ID, a connection is established with the remote device via the communication network. A first instruction is received from a user for authenticating access to the web portal. The user is authenticated in response to the received first instruction. An online status is established for the authenticated user. A second instruction is received from the authenticated user requesting access to the remote device. The device ID of the remote device is validated. The validated device ID is associated with the authenticated user. A connection is established between the remote device and the web portal.