Patents by Inventor William Carpenter
William Carpenter has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 12596739Abstract: Disclosed herein are system, method, and computer program product aspects for textual post-work summary generation, refinement, and/or update. An example implementation operates by generating a first natural-language textual prompt based on a textual transcription of a first speech of a user and a first prompt template selected based on a work order. The implementation then queries a LLM with the first natural-language textual prompt to generate a textual post-work summary. The implementation then generates a second natural-language textual prompt based on a textual transcription of a second speech of the user and a second prompt template. The implementation then queries the LLM with the second natural-language textual prompt that directs the LLM to refine the textual post-work summary. In addition, the implementation updates the work order based on the refined textual post-work summary.Type: GrantFiled: September 10, 2024Date of Patent: April 7, 2026Assignee: Salesforce, Inc.Inventors: Puneet Dhaliwal, Shreyaa Sridhar, Nafeez Salma Chittoor Khader, Rajan Shah, Niv Garber, William Carpenter, Sindhusree Aita, Man Kit Yau
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Publication number: 20260079930Abstract: Methods, systems, and machine-readable media perform a search of field service records in a datastore using generative artificial intelligence (AI). An utterance requesting a search of field service records is received from a user device. The generative AI selects one or more actions with which to process the user utterance. The generative AI also resolves a datetime range. A field service record data query language (DQL) query is built based on the selected one or more actions and the datetime range. The DQL query is executed on a field service record datastore to receive a list of field service records, which are then transmitted to the user device responsive to the utterance. The generative AI can also be used to format the field service records for display before transmitting to the user device. Generative AI hallucinations and inaccuracies are avoided in the search results.Type: ApplicationFiled: January 13, 2025Publication date: March 19, 2026Applicant: Salesforce, Inc.Inventors: Puneet DHALIWAL, Shreyaa SRIDHAR, Nafeez Salma Chittoor KHADER, Rajan SHAH, Niv GARBER, William CARPENTER, Sindhusree AITA, Man Kit YAU
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Publication number: 20260080241Abstract: Methods, systems, and machine-readable media user generative artificial intelligence (AI) to generate a pre-work brief for display on a field service technician mobile device. An instruction to generate a pre-work brief is received. Work order data based on a field service technician user identifier associated with the instruction to generate the pre-work brief is retrieved. A generative AI prompt template is retrieved based on the work order data. A generative AI prompt is generated based on the prompt template and the work order data. The prompt is provided to a generative AI. The pre-work brief is received as an output of the generative AI. The pre-work brief is transmitted to the mobile device of the field service technician.Type: ApplicationFiled: January 13, 2025Publication date: March 19, 2026Applicant: Salesforce, Inc.Inventors: Puneet DHALIWAL, Shreyaa SRIDHAR, Nafeez Salma Chittoor KHADER, Rajan SHAH, Niv GARBER, William CARPENTER, Sindhusree AITA, Man Kit YAU, Hao Hua GUAN, Abhishek DEWAN, Christopher Ronald OLLENBURG
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Publication number: 20260072972Abstract: Disclosed herein are system, method, and computer program product aspects for textual post-work summary generation, refinement, and/or update. An example implementation operates by generating a first natural-language textual prompt based on a textual transcription of a first speech of a user and a first prompt template selected based on a work order. The implementation then queries a LLM with the first natural-language textual prompt to generate a textual post-work summary. The implementation then generates a second natural-language textual prompt based on a textual transcription of a second speech of the user and a second prompt template. The implementation then queries the LLM with the second natural-language textual prompt that directs the LLM to refine the textual post-work summary. In addition, the implementation updates the work order based on the refined textual post-work summary.Type: ApplicationFiled: September 10, 2024Publication date: March 12, 2026Applicant: Salesforce, Inc.Inventors: Puneet DHALIWAL, Shreyaa SRIDHAR, Nafeez Salma Chittoor KHADER, Rajan SHAH, Niv GARBER, William CARPENTER, Sindhusree AITA, Man Kit YAU
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Patent number: 10994277Abstract: An environmental control system for use in a clinical analyzer module includes an upper deck environmental subsystem comprising a far field sensor, one or more heaters, one or more spine cooling fans, and one or more in-line fluid heat exchangers. The far field sensor is configured to acquire measurements of ambient temperature in the upper deck environmental subsystem. The heaters are configured to generate hot airflow based on the measurements of ambient temperature from the far field sensor. The spine cooling fans are configured to operate in a manner that mixes the hot airflow from the heaters with cool airflow based on the measurements of ambient temperature from the far field sensor. The in-line fluid heat exchangers are configured to heat fluids used in reactions performed on the clinical analyzer module to a constant temperature.Type: GrantFiled: July 19, 2017Date of Patent: May 4, 2021Assignee: Siemens Healthcare Diagnostics Inc.Inventors: Michael Starr, Dimitri Shishkin, Shriram Patel, Beri Cohen, William Carpenter
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Publication number: 20190283030Abstract: An environmental control system for use in a clinical analyzer module includes an upper deck environmental subsystem comprising a far field sensor, one or more heaters, one or more spine cooling fans, and one or more in-line fluid heat exchangers. The far field sensor is configured to acquire measurements of ambient temperature in the upper deck environmental subsystem. The heaters are configured to generate hot airflow based on the measurements of ambient temperature from the far field sensor. The spine cooling fans are configured to operate in a manner that mixes the hot airflow from the heaters with cool airflow based on the measurements of ambient temperature from the far field sensor. The in-line fluid heat exchangers are configured to heat fluids used in reactions performed on the clinical analyzer module to a constant temperature.Type: ApplicationFiled: July 19, 2017Publication date: September 19, 2019Applicant: Siemens Healthcare Diagnostics Inc.Inventors: Michael Starr, Dimitri Shishkin, Shriram Patel, Beri Cohen, William Carpenter
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Publication number: 20160021938Abstract: Implementations of bra designs may comprise an inframammary support structure that is bonded or otherwise coupled to a lower pole support layer that is bonded or otherwise coupled to a fabric component.Type: ApplicationFiled: July 23, 2015Publication date: January 28, 2016Inventor: William Carpenter
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Patent number: 8999239Abstract: Devices, systems, and methods for conducting chemiluminescent immunoassay testing and, more particularly, to initiating and monitoring a chemiluminescent reaction in a plurality of such assays, of different types, on a single immunoassay instrument, in a single procedure, using a plurality of labels and a triggering reagent combination are disclosed. Moreover, by including a base reagent injector assembly having an “e-channel” to provide a swirling turbulence to the base reagent immediately before it is introduced into the well of a cuvette containing a sample and an acid reagent. The added turbulence addresses the phenomenon referred to as “RLU shift,” in which the luminescence output can increase or decrease between assays.Type: GrantFiled: November 16, 2006Date of Patent: April 7, 2015Assignee: Siemens Healthcare Diagnostics Inc.Inventors: William Carpenter, Martin Fletcher
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Patent number: 8946618Abstract: A field use optical grain characterizing system (101) includes a generally rectangular prismatic composite body (102) that defines a component cavity (103). A substantially vertical elongate channel (104) extends within cavity (103) for housing a grain sample (not shown). An electromagnetic radiation source, in the form of a 12 Volt halogen lamp (105), is disposed within cavity (103.) for directing NIR light into channel (104). An optical detection system (107) is disposed within cavity (103) for sensing selected light emerging from channel (104) and for providing a sensor signal. A processor, which is included within detection system (107), is also disposed within cavity (103) and is responsive to the sensor signal for providing data indicative of a characteristic parameter of the grain sample. A display device, in the form of a 5.7-inch touch screen LCD display (108), is connected with body (102) for selectively presenting the data.Type: GrantFiled: April 19, 2012Date of Patent: February 3, 2015Assignee: Rosewood Research Pty LtdInventors: John Kalitsis, Ian John Wesley, William Carpenter
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Publication number: 20120265729Abstract: A field use optical grain characterising system (101) includes a generally rectangular prismatic composite body (102) that defines a component cavity (103). A substantially vertical elongate channel (104) extends within cavity (103) for housing a grain sample (not shown). An electromagnetic radiation source, in the form of a 12 Volt halogen lamp (105), is disposed within cavity (103.) for directing NIR light into channel (104). An optical detection system (107) is disposed within cavity (103) for sensing selected light emerging from channel (104) and for providing a sensor signal. A processor, which is included within detection system (107), is also disposed within cavity (103) and is responsive to the sensor signal for providing data indicative of a characteristic parameter of the grain sample. A display device, in the form of a 5.7-inch touch screen LCD display (108), is connected with body (102) for selectively presenting the data.Type: ApplicationFiled: April 19, 2012Publication date: October 18, 2012Applicant: BRI AUSTRALIA LIMITED, PTYInventors: John Kalitsis, Ian John Wesley, William Carpenter
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Patent number: 8183548Abstract: A field use optical grain characterising system (101) includes a generally rectangular prismatic composite body (102) that defines a component cavity (103). A substantially vertical elongate channel (104) extends within cavity (103) for housing a grain sample (not shown). An electromagnetic radiation source, in the form of a 12 Volt halogen lamp (105), is disposed within cavity (103.) for directing NIR light into channel (104). An optical detection system (107) is disposed within cavity (103) for sensing selected light emerging from channel (104) and for providing a sensor signal. A processor, which is included within detection system (107), is also disposed within cavity (103) and is responsive to the sensor signal for providing data indicative of a characteristic parameter of the grain sample. A display device, in the form of a 5.7-inch touch screen LCD display (108), is connected with body (102) for selectively presenting the data.Type: GrantFiled: February 21, 2007Date of Patent: May 22, 2012Assignee: BRI Australia LimitedInventors: John Kalitsis, Ian John Wesley, William Carpenter
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Publication number: 20090250595Abstract: A field use optical grain characterising system (101) includes a generally rectangular prismatic composite body (102) that defines a component cavity (103). A substantially vertical elongate channel (104) extends within cavity (103) for housing a grain sample (not shown). An electromagnetic radiation source, in the form of a 12 Volt halogen lamp (105), is disposed within cavity (103.) for directing NIR light into channel (104). An optical detection system (107) is disposed within cavity (103) for sensing selected light emerging from channel (104) and for providing a sensor signal. A processor, which is included within detection system (107), is also disposed within cavity (103) and is responsive to the sensor signal for providing data indicative of a characteristic parameter of the grain sample. A display device, in the form of a 5.7-inch touch screen LCD display (108), is connected with body (102) for selectively presenting the data.Type: ApplicationFiled: February 21, 2007Publication date: October 8, 2009Applicant: BRI AUSTRALIA LIMITEDInventors: John Kalitsis, Ian John Wesley, William Carpenter
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Publication number: 20080261324Abstract: Devices, systems, and methods for conducting chemiluminescent immunoassay testing and, more particularly, to initiating and monitoring a chemiluminescent reaction in a plurality of such assays, of different types, on a single immunoassay instrument, in a single procedure, using a plurality of labels and a triggering reagent combination are disclosed. Moreover, by including a base reagent injector assembly having an “e-channel” to provide a swirling turbulence to the base reagent immediately before it is introduced into the well of a cuvette containing a sample and an acid reagent. The added turbulence addresses the phenomenon referred to as “RLU shift,” in which the luminescence output can increase or decrease between assays.Type: ApplicationFiled: November 16, 2006Publication date: October 23, 2008Applicant: Siemens Healthcare Diagnostics Inc.Inventors: William Carpenter, Martin Fletcher
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Publication number: 20070257857Abstract: In accordance with a preferred embodiment of the invention, an antenna structure is provided having one or more antennae arranged so as to read all possible orientations of a randomly placed tag. Also provided in accordance with a preferred embodiment of the invention, is a method of configuring one or more antennae composed of the steps of: identifying the “dead zones” of each discrete antennae used, and orienting each antennae such that there are no “dead zones” common to all antennae. The unique antenna structure (and corresponding method) has particular application in tag reader antenna systems for use in RFID (radio frequency identification) applications (13.56 MHz) and the like. In accordance with an exemplary embodiment, multiple RF (radio frequency) antennae are utilized as part of an intelligent station to track items tagged with radio frequency identification (RFID) tags.Type: ApplicationFiled: July 23, 2004Publication date: November 8, 2007Inventors: Ronald Marino, Richard Campero, William Carpenter
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Publication number: 20070154722Abstract: A damage-resistant storage shelf for institutional, industrial and commercial use, which is simple and inexpensive to manufacture, and which provides a surface that absorbs impact and prevents damage to items being stored on the shelf, even during rough handling of such items during placement and/or removal from the shelf includes a rigid, solid, cellulosic/polymeric composite board, and an impact-absorbent film adhered to, and covering, substantially the entire upper surface of the board. Preferably, the film is an elastomeric polyurethane and/or polyurea that is sufficiently thick to provide impact protection that reduces damage both to the shelf and items impacted against the shelf during placement thereon or removal therefrom.Type: ApplicationFiled: January 5, 2006Publication date: July 5, 2007Inventors: Robert Abel, William Carpenter, Robert Hacker
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Publication number: 20070015152Abstract: The genes encoding SCYA2, GADD45B, S100A8, CDKN1A, IL1RL1, TGM2, MAFF, SERPINA3, GRO1, CD14, KIAA1075, CHI3L1, SERPINH1, MT1X, KIAA0620, TIMP1, NUMA1, DDIT3 and TOB2, are upregulated in the anterior cingulate of schizophrenic patients compared to normal patients and as such are useful drug targets for schizophrenia. Methods of screening, diagnosing and treating schizophrenia based on these genes are provided. Transgenic nonhuman animals having increased copy number or increased expression levels of these genes are also provided. The transgenic nonhuman animals are used in methods for screening for potential therapeutic agents.Type: ApplicationFiled: December 11, 2003Publication date: January 18, 2007Applicants: Novartis AG, University of MarylandInventors: Francis Buxton, William Carpenter, Rosalinda Roberts, Carol Tamminga
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Publication number: 20060238307Abstract: An inventory control system and method that tracks inventories of items with RFID tags, includes a reader unit and an intelligent station that tracks RFID tags to determine item information of items to be inventoried. The reader unit transmits and receives RF signals. The intelligent station includes a first RF antenna connected to the reader unit by a first transmission cable through a first switch, and one or more additional RF antennae connected to the reader unit by the same first transmission cable through additional switches. An inventory control processing unit receives item information from the intelligent stations to update inventory information regarding the items to be inventoried.Type: ApplicationFiled: June 13, 2006Publication date: October 26, 2006Inventors: Donald Bauer, Edward Buiel, Richard Campero, William Carpenter, Steven Metzler, Richard Nordgren, Paul Rasband, Mark Taylor, Howard Wood
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Publication number: 20060232382Abstract: An inventory control system and method that tracks inventories of items with RFID tags, includes a reader unit and an intelligent station that tracks RFID tags to determine item information of items to be inventoried. The reader unit transmits and receives RF signals. The intelligent station includes a first RF antenna connected to the reader unit by a first transmission cable through a first switch, and one or more additional RF antennae connected to the reader unit by the same first transmission cable through additional switches. An inventory control processing unit receives item information from the intelligent stations to update inventory information regarding the items to be inventoried.Type: ApplicationFiled: June 6, 2006Publication date: October 19, 2006Inventors: Donald Bauer, Edward Buiel, Richard Campero, William Carpenter, Steven Metzler, Richard Nordgren, Paul Rasband, Mark Taylor, Howard Wood
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Publication number: 20050227233Abstract: The gene encoding decidual protein induced by progesterone (DEPP), the gene encoding adrenomedullin and the gene encoding cold shock domain protein A (csdA), are upregulated in the anterior cingulate of schizophrenic patients as compared to normal patients. Methods of screening, diagnosing and treating schizophrenia based on these genes are provided. Transgenic nonhuman animals having increased copy number or increased expression levels of these genes are also provided. The transgenic nonhuman animals are used in methods of screening for potential therapeutic agents.Type: ApplicationFiled: March 19, 2003Publication date: October 13, 2005Inventors: Francis Buxton, William Carpenter, Rosalinda Roberts, Carol Tamminga
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Publication number: 20050141703Abstract: A mobile communication device having a first section, a second section, and a hinge mechanism. Functional devices are positioned within the sections and provide for a multitude of uses. The sections are movable about a first axis of rotation and a second axis of rotation. The movement allows for positioning the sections in various orientations to use the functional devices. A method of using the device is also disclosed for moving the sections in a combination of flip motion, jack-knife motion, and twist motion about the first and second axis of rotation.Type: ApplicationFiled: May 11, 2004Publication date: June 30, 2005Inventors: Kurt Hickey, Ivan Wakefield, William Carpenter