Abstract: An image forming system includes a mobile communication terminal, and an image forming device. The mobile communication terminal includes memory that stores data, a location determiner that accepts specifying of data and instruction for printing the specified data and determines whether data is stored in memory or stored in an accessible external device, and a print instructor that, in a case where data is stored in the memory, sends data to the image forming device together with the print instruction, and in a case where data is stored in the external device, sends access information, which is for accessing data, to the image forming device, together with the print instruction. The image forming device includes a controller that, when receiving data together with the print instruction, prints the received data, and when receiving the access information together with the print instruction, acquires and prints data stored in the external device.

Abstract: An image processing system is provided with an image forming apparatus and a mobile terminal, and a chatbot is formed of a server (and a call center terminal). A user asks the server or an operator at the call center terminal a question by means of the chatbot; answer data is returned to the mobile terminal from the server or from the call center terminal by the operator; operation setting data accompanying the answer text is transmitted from the mobile terminal to the image forming apparatus; and the transmitted operation setting data is set as the operation setting data in the image forming apparatus.

Abstract: The information processing apparatus includes a display. The information processing apparatus accepts user operations via a GUI (graphical user interface) displayed on the display. When the service ends, the forgotten item notification screen is displayed on the display. In the forgotten item notification screen, a forgotten item reminder unit is provided for reminding a user who left behind a reminder target item, including the property of the user used in connection with the service. An individual reminder section is provided in a forgotten item reminder unit, to give an individual reminder to prevent the occurrence of leaving behind of each reminder target item, for a first-type item for which retrieval cannot be detected and a second-type item for which retrieval can be detected but which has not been retrieved, from among the reminder target items.

Abstract: An information processing system includes an information processing device provided with a housing. The information processing device includes: a placement section that is disposed on an upper surface of the housing, the placement section on which a portable communication object is placed; a wireless communicator that wirelessly communicates with the communication object placed on the placement section; and a first protrusion that extends in a left-right direction along a lower end of the placement section. The placement section includes a placement surface sloping downward from a back side toward a front side, the placement surface on which the communication object is placed. A step, forming a gap between the placement surface and the communication object, is disposed in a lower end portion of the placement surface.

Abstract: This image forming device is capable of providing a plurality of usage services, and requires an operation setting for selecting a usage service at the time of use. The image forming device includes a touch panel that accepts a user operation while presenting an operation screen, and a controller that controls the operation screen of the touch panel. At least some of the usage services provided by the image forming device require operation of a reception device (document reader, media reader, QR code reader, or NFC card reader) provided in the image forming device, or connected to the image forming device. When a reception device is operated before an operation setting for usage service selection is performed on the touch panel, the controller switches to an operation screen that shows a preferential display of a usage service which is applicable to the reception device that has been operated.

Abstract: An image forming apparatus has an office direct print function, and when a non-installed font that is not installed in the image forming apparatus is included in application data, a font substitution guidance screen is displayed on a display. A drop-down list that is an operator for selecting a substitute font is provided in the font substitution guidance screen, whereby a user can arbitrarily select a substitute font. The font substitution guidance screen displays also a sample character group having a typeface according to the selected substitute font.

Abstract: An image processing system includes a server, an image processing device, a mobile terminal, and a call center terminal. When switching from a response by a chatbot to a response by an operator is executed, the server transmits a response history of the chatbot to the call center terminal so that the call center terminal may check the response history of the chatbot. The entire response history of the chatbot is presented to the operator when the amount of information on the response history of the chatbot is equal to or less than a predetermined threshold, and a summary of the response history based on the response history of the chatbot is presented to the operator when the amount of information on the response history of the chatbot is more than the threshold.

Abstract: The information processing apparatus includes a display. The information processing apparatus accepts user operations via a GUI (graphical user interface) displayed on the display. When the service ends, the forgotten item notification screen is displayed on the display. In the forgotten item notification screen, a forgotten item reminder unit is provided for reminding a user who left behind a reminder target item, including the property of the user used in connection with the service. An individual reminder section is provided in a forgotten item reminder unit, to give an individual reminder to prevent the occurrence of leaving behind of each reminder target item, for a first-type item for which retrieval cannot be detected and a second-type item for which retrieval can be detected but which has not been retrieved, from among the reminder target items.

Abstract: An image processing system includes a server, an image processing device, a mobile terminal, and a call center terminal. When switching from a response by a chatbot to a response by an operator is executed, the server transmits a response history of the chatbot to the call center terminal so that the call center terminal may check the response history of the chatbot. The entire response history of the chatbot is presented to the operator when the amount of information on the response history of the chatbot is equal to or less than a predetermined threshold, and a summary of the response history based on the response history of the chatbot is presented to the operator when the amount of information on the response history of the chatbot is more than the threshold.

Abstract: A multifunction peripheral as an example of an image forming apparatus according to the present disclosure has an office direct print function. According to the office direct print function, a print process based on application data generated by predetermined application software or compatible application software compatible with the application software may be directly executed without using a personal computer or the like. When a font is substituted in execution of the print process performed by the office direct print function, a caution message screen and a preview screen are displayed on a display of the multifunction peripheral before the print process is executed.

Abstract: An image processing system includes a server, an image processing device, and a mobile terminal. When a chatbot activation operation is received, the image processing device transmits activation data for activating a chatbot and operation history data up to the time of activation of the chatbot to the mobile terminal. When the activation data is received, the mobile terminal accesses the server to activate the chatbot and transmits the operation history data to the server. When a question is input, the mobile terminal transmits the data on the question to the server. When the data on the question is received, the server generates an answer in accordance with the content of the question and the operation history.

Abstract: A generation control device for a voice message-containing image includes: a selection receiver that receives the selection of any one of images that can be provided and the selection or input of spoken content to be associated with the selected image; a voice data generation processing processor that generates voice data of the spoken content which is selected or input; a voice data storage processing processor that stores the generated voice data to be accessible; an access information superimposer that superimposes access information to the stored voice data on the selected image; and an image storage processing processor that stores a voice message-containing image on which the access information is superimposed such that the voice message-containing image can be output.

Abstract: An image forming system includes a mobile communication terminal, and an image forming device. The mobile communication terminal includes memory that stores data, a location determiner that accepts specifying of data and instruction for printing the specified data and determines whether data is stored in memory or stored in an accessible external device, and a print instructor that, in a case where data is stored in the memory, sends data to the image forming device together with the print instruction, and in a case where data is stored in the external device, sends access information, which is for accessing data, to the image forming device, together with the print instruction. The image forming device includes a controller that, when receiving data together with the print instruction, prints the received data, and when receiving the access information together with the print instruction, acquires and prints data stored in the external device.

Abstract: An information processing system includes an information processing device provided with a housing. The information processing device includes: a placement section that is disposed on an upper surface of the housing, the placement section on which a portable communication object is placed; a wireless communicator that wirelessly communicates with the communication object placed on the placement section; and a first protrusion that extends in a left-right direction along a lower end of the placement section. The placement section includes a placement surface sloping downward from a back side toward a front side, the placement surface on which the communication object is placed. A step, forming a gap between the placement surface and the communication object, is disposed in a lower end portion of the placement surface.

Abstract: The information processing apparatus includes a display. The information processing apparatus accepts user operations via a GUI (graphical user interface) displayed on the display. The operation screen is displayed on the display. On the operation screen, an operation guidance portion, including a message for providing operation guidance to the user, and a plurality of operation keys for accepting user operations are displayed. A part of the operation guidance portion is colored in a first color, the operation keys which are the first type of operation key are colored in the first color, and the operation keys which are the second type of operation key are not colored in the first color.

Abstract: The information processing apparatus includes a display. The information processing apparatus accepts user operations via a GUI (graphical user interface) displayed on the display. When the service ends, the forgotten item notification screen is displayed on the display. In the forgotten item notification screen, a forgotten item reminder unit is provided for reminding a user who left behind a reminder target item, including the property of the user used in connection with the service. An individual reminder section is provided in a forgotten item reminder unit, to give an individual reminder to prevent the occurrence of leaving behind of each reminder target item, for a first-type item for which retrieval cannot be detected and a second-type item for which retrieval can be detected but which has not been retrieved, from among the reminder target items.

Abstract: An image forming apparatus includes an image reading unit that generates image data from an image on an original document, a short-range wireless communication unit that performs communication via short-range wireless communication, an acquisition unit that acquires identification information from a plurality of mobile terminals within a communication area, a display unit that displays a plurality of pieces of identification information, an operation input unit that accepts selection of a plurality of pieces of identification information, which is at least some of the pieces of identification information, in accordance with operation by an operator and that specifies a selection group including a plurality of mobile terminals indicated by the selected plurality of pieces of identification information, and a transceiving unit that transmits image data only to the plurality of mobile terminals included in the selection group via the wireless communication unit.

Abstract: An image forming apparatus system includes an image forming apparatus and a coin device that receives a usage fee to use the image forming apparatus. The image forming apparatus may execute the auto-clear based on a detection of a detection sensor that detects a user. The detection sensor includes only a first detection sensor disposed in a range of an area of an operator.

Abstract: An information processing device includes a near field communication unit and a display. The near field communication unit repeatedly transmits a read command by sequentially switching system codes corresponding to all respective types of electronic money which are usable in the information processing device at predetermined time interval, and detects electronic money corresponding to an electronic money medium which is held over the near field communication unit. A brand of the detected electronic money and a balance of the electronic money are displayed on the display.

Abstract: An image forming apparatus includes a short-range wireless communication unit, an acquisition unit that acquires a plurality of pieces of identification information from a plurality of mobile terminals located in a wireless communication area, a display unit that displays the acquired pieces of identification information, an operation input unit that identifies a mobile terminal by using a piece of identification information selected from among the pieces of identification information displayed on the display unit, a data communication unit that receives data only from the selected mobile terminal, and a printing unit. The operation input unit accepts designation, by an operator, of whether to print the received data for each selected mobile terminal. The printing unit prints data in accordance with the designation.