Abstract: Cloud-based methods and systems are presented for aggregating custom groupings of Self-Service Terminals (SSTs) and managing the SSTs through a network. Real-time information for the SSTs are gathered and interfaces are used to direct selective usage of particular SSTs within a grouping. The groupings optimized for reducing media replenishment and service of any particular SST within the grouping.

Abstract: A user authorizes cross-platform interlinking or user data. The cross-platforms are mined for user-authorized data. The data is processed into graph data and metrics data. The graph data is presented as an interactive graph interface to a user that responds to user selections/directions to provide user-defined views and levels of detail.

Abstract: Cross-channel and cross-source data are aggregated into an aggregated data store. Custom segmentation is generated from the aggregated data. A campaign is monitored for the custom segmentation with successes and failures provided as dynamic feedback to a machine learning process that dynamically adjusts the segmentation and the campaign for optimal performance. In an embodiment, a final recommendation is provided identifying a final optimal segmentation and campaign.

Abstract: A Virtual Reality (VR) system and method are provided that facilitates diagnosing and solving problems associated with a terminal. A VR session is established and a VA room rendered for participants. Files describing and program instructions for interactively manipulating the terminal are loaded into the VR room. At least one component piece of the SST is manipulated based on direction provided by a VR input device operated by a participant during the VR session.

Abstract: Real-time individual tracking at a site is provided by capturing an image at a specific location for the individual, extracting a limited number of biometric features from the image, and providing a searching mechanism for matching the scored biometric features to the individual at the specific location.

Abstract: An automated bot is customized for a Point-Of-Sale (POS) terminal and processed on the POS terminal. The bat has access to and can control peripheral devices of the POS terminal. The bat providing transactional and, in some embodiments, non-transactional assistance to a user operating the POS terminal.

Abstract: Real-time facial recognition is augmented with an additional second biometric-based security gesture authentication. Facial biometric authentication is performed on a user for access to a resource. When facial authentication is successful, an image or a video of the user is captured performing a security gesture. Pixel values from the image or video are compared against expected pixel values for the security gesture and when the comparison is within a threshold, the user is provided access to the resource.

Abstract: A variety of real-time information is collected in real time from a plurality of sources/systems. A current real-time context for activity of a consumer is noted. The real-time information is integrated within the current real-time context and activity of the consumer. In an embodiment, the collected real-time information is crowdsourced from a variety of social media platforms. In an embodiment, the real-time information is integrated as a recommendation made to the consumer for a good or service.

Abstract: A virtual wallet of a consumer is established for receiving and transferring units of rewards over a plurality of disparate communication channels and a plurality of disparate entities. Units of rewards are processed to credit the virtual wallet from an issuing entity to the consumer and the units of rewards are processed to debit the virtual wallet of the consumer and credit a redeeming entity. Moreover, the units of rewards represent blockchaining reward value.

Abstract: Disclosed herein are systems and methods for providing a promotion or incentive. The systems and methods may include detecting, by a computing device comprising a processor, that a consumer has evaluated a product. The product located at a retail store. The systems and methods may also include providing, by the computing device, an incentive to the consumer to purchase the product based on an amount of time the consumer has evaluated the product within the store.

Abstract: Image features for individuals are tracked and refined for a tracking system. An image is identified where two than more individuals are intersecting one another, such that features of one of the individuals are unavailable. The known features for the individuals and the unknown features present in the image are processed to identify the obscured individual in the image.

Abstract: Real-time facial recognition is augmented with a machine-learning process that samples pixels from images captured for the physical environmental background of a device, which captures an image of a user's face for facial authentication. The background pixel points that are present in a captured image of a user's face from a camera of the device are authenticated with the image of the user's face. The value of the background pixel points are compared against the expected values for the background pixel points provided by the on-going machine-learning process for the background.

Abstract: An autonomous chat bot monitors actions of users on a messaging platform and generates self-initiated chat sessions with the user to gauge users' interest and intent with respect to a target subject matter and the conversations of the chat sessions. Based on the gauged interest and intent, profiles or preferences are generated for the users independent of or relevant to the target subject matter. In an embodiment, customer contact information for the users are provided by the autonomous chat bot to a Customer Relationship Management (CRM) system for further engaging the customer with respect to the target subject matter or other subject matters determined to be relevant from the profiles or preferences.

Abstract: A user is initially registered during a session with a messaging platform through an out-of-band registration communication. When a user attempts to make a payment within the session or within subsequent sessions with the messaging platform or subsequent sessions with different messaging platforms, the user is presented token names representing registered forms of payment within the user's session. The selected token name is mapped outside the session to specific registered payment details and the payment processing is processed on behalf of the user during the session but through out-of-band session communications. Confirmation of payment is then sent back to the user in a session communication.

Abstract: Real-time order information is published to a server as an order is being placed for a customer and while the order is being fulfilled. The server dynamically pushes in real time the change in state of the order as the order is being fulfilled to a mobile device being operated by the customer.

Abstract: An autonomous chat bot monitors actions of users on a messaging platform and generates self-initiated chat sessions with the user to gauge users' interest and intent with respect to a target subject matter and the conversations of the chat sessions. Based on the gauged interest and intent, profiles or preferences are generated for the users independent of or relevant to the target subject matter. In an embodiment, customer contact information for the users are provided by the autonomous chat bot to a Customer Relationship Management (CRM) system for further engaging the customer with respect to the target subject matter or other subject matters determined to be relevant from the profiles or preferences.

Abstract: Images of an unknown item picked from a store are tracked, the unknown item is identified during checkout and associated with a specific item having a specific item description. The images and the specific item description are obtained by a machine-learning item detector and processed during a machine-learning training session to subsequently identify the item when subsequent item images are taken for the item for subsequent transactions at the store.

Abstract: Real-time individual tracking at a site is provided by capturing an image at a specific location for the individual, extracting a limited number of biometric features from the image, and providing a searching mechanism for matching the scored biometric features to the individual at the specific location.

Abstract: One embodiment, in the form of a method, includes capturing at least one image with an imaging device of a machine vision device. The at least one image is captured within an environment within which the machine vision device is deployed. This method then queries a color scheme model based on the captured at least one image to identify a color scheme to utilize within the machine vision device and may subsequently implement the identified color scheme on the machine vision device for processing images captured by the imaging device.

Abstract: A user identifier to a user is received over a messaging platform. The user identifier is mapped to a user identity that includes an identity mapping to a plurality of other user identifiers for the user that are used over other messaging platforms by the user.