Abstract: A variety of real-time information is collected in real time from a plurality of sources/systems. A current real-time context for activity of a consumer is noted. The real-time information is integrated within the current real-time context and activity of the consumer. In an embodiment, the collected real-time information is crowdsourced from a variety of social media platforms. In an embodiment, the real-time information is integrated as a recommendation made to the consumer for a good or service.

Abstract: A user-operated device is assigned a unique tab number. The unique tab number is associated with an open order of a user. An interface is provided to the user-operated device for the user to control in real time the open order.

Abstract: A user is initially trained for voice authentication within a messaging platform session. After training and during the same session or a different session with the messaging platform session or with a different messaging platform, and when the user requests during such session a sensitive operation be performed on behalf of the user with an external service, a randomly generated voice challenge is delivered to the user during that session. If a returned voice recording from the user is authenticated in response to the issued voice challenge, then the sensitive operation is performed on behalf of the user during the session.

Abstract: An automated bot is customized for a Point-Of-Sale (POS) terminal and processed on the POS terminal. The bat has access to and can control peripheral devices of the POS terminal. The bat providing transactional and, in some embodiments, non-transactional assistance to a user operating the POS terminal.

Abstract: A user is initially registered during a session with a messaging platform through an out-of-band registration communication. When a user attempts to make a payment within the session or within subsequent sessions with the messaging platform or subsequent sessions with different messaging platforms, the user is presented token names representing registered forms of payment within the user's session. The selected token name is mapped outside the session to specific registered payment details and the payment processing is processed on behalf of the user during the session but through out-of-band session communications. Confirmation of payment is then sent back to the user in a session communication.

Abstract: A user identifier to a user is received over a messaging platform. The user identifier is mapped to a user identity that includes an identity mapping to a plurality of other user identifiers for the user that are used over other messaging platforms by the user.

Abstract: An dialogue for a chat session spans multiple messaging platforms. Bats participate in each messaging platform for maintaining an aggregated and integrated view of the session across the multiple messaging platforms.

Abstract: Unique data is obtained from a consumer; the identity data is verified for the consumer based on the unique data. A verification message is provided for at least a portion of a transaction during a transaction after he identity data is verified.

Abstract: Real-time order information is published to a server as an order is being placed for a customer and while the order is being fulfilled. The server dynamically pushes in real time the change in state of the order as the order is being fulfilled to a mobile device being operated by the customer.

Abstract: A current location of a consumer is combined with a context aware mapping of the consumer to a current context that the consumer is in at the current location. A real-time suggestion is provided to the consumer based on a likely suggestion that the consumer is predicted to respond to at that location and within that context. Feedback with respect to the suggestion is record and processed for altering the types of real-time suggestions subsequent made to the consumer when the consumer is again at the current location within the context, thereby providing dynamic real-time location context aware computing with respect to the consumer and the real-time suggestions with learning through the feedback.

Abstract: A user authorizes cross-platform interlinking or user data. The cross-platforms are mined for user-authorized data. The data is processed into graph data and metrics data. The graph data is presented as an interactive graph interface to a user that responds to user selections/directions to provide user-defined views and levels of detail.

Abstract: A shared service supports interfaces for interacting with at least two different business systems and providing customer-relationship management processing that is shared between the two different business systems. The shared service also provides interfaces for interacting with customer operated devices for delivering recommendations and promotions to specific customers based on anticipated patterns of the specific customers identified in a shared history between the two business systems.

Abstract: A global identity for a user is established and aggregated or federated for various personas of the user across transaction data for multiple lines-of business (LOB). Integration services provide features for integrating cross-LOB transactions, reporting, transacting, and/or metrics generation based on the global identity.

Abstract: Cross-channel and cross-source data are aggregated into an aggregated data store. Custom segmentation is generated from the aggregated data. A campaign is monitored for the custom segmentation with successes and failures provided as dynamic feedback to a machine learning process that dynamically adjusts the segmentation and the campaign for optimal performance. In an embodiment, a final recommendation is provided identifying a final optimal segmentation and campaign.

Abstract: User data is aggregated across a plurality of electronic communication channels and domains. An online system initially authenticates a user for access to the online system over a network. The online system provides a user identifier for the user to an authentication service. The authentication service generates a non-repeatable challenge from the aggregated user data for the user identifier and provides the non-repeatable challenge to the online system. The online system provides the challenge to the user and receives a response from the user. The online system provides the response to the authentication service and the authentication sends a success or failure back to the online system based on the response to the challenge, and based on the success or failure the online system makes a final determination for authenticating the user for accessing to the online system.