Abstract: Automatic utilization of cellular telephone device is achieved by a controller and a short-range wireless communicator mounted on a vehicle, the short-range wireless communicator having a peer-to-peer communications capability; responsive to an emergency notification message, pinging by the short-range wireless communicator a long-range communication device contemporaneously within range of the peer-to-peer communications capability, the long-range communication device being physically detached from the vehicle; subsequent to the pinging, receiving a response message indicating that user authorization is required; responsive to the response message, sending by the short-range wireless communicator to the long-range communication device a request for authorization message; subsequent to a user responding in an affirmative manner to the authorization request, receiving an authorization message to co-opt the long-range communication device; and responsive to the authorization, sending an emergency notification m

Abstract: A system for providing caller interaction within a queue. In response to receiving a call, it is determined whether a wait time exists before a caller is connected to a customer service representative. In response to determining that the wait time exists, it is determined whether the caller is interested in an interaction. In response to determining that the caller is interested in the interaction, a profile associated with the caller is loaded. In response to detecting a connection with an interactive system, interactive options are loaded from the interactive system and presented to the caller based on the profile. In response to receiving a selection from the interactive options, it is determined whether the selection includes a group interaction. In response to determining that the selection includes the group interaction, the group interaction is loaded based on the profile. Then, the caller is entered into the group interaction.

Abstract: An example of a solution provided here comprises receiving a signal for sending in a side conversation, and in response to the signal for sending, sending a first portion of text, in a side conversation. The first portion of text is new, and the first portion of text is not necessarily revealed to some participants.

Abstract: A method, system, and computer program product for national language support. National language support for an application is provided by recording translations of a text string in corresponding different languages in a single property file so as to allow display of the translations in the property file. One of the translations of the text string recorded in the property file is selected for use by an application based on a locale associated with the execution of the application and the selected one of the translations is used in the execution of the application.

Abstract: A system for automatically verifying an incoming telephone number. In response to detecting an incoming communication, a determination is made as to whether a telephone number associated with the incoming communication matches one of a plurality of telephone numbers in a storage unit. In response to determining that the telephone number associated with the incoming communication does not match one of the plurality of telephone numbers in the storage unit, telephone number verification rules are applied to determine whether to continue with the incoming communication. In response to a determination not to continue with the incoming communication based on the telephone number verification rules, an alert is provided.

Abstract: Previously conducted conversations in real-time collaboration messages are persistently stored, either by client or a server, and then are associated with conversational items presented to a user (e.g. contact names, topics, etc.). An icon is provided near each listed item, which when selected, displays to the user summaries or titles of all transcripts to which the selected item pertains or relates. The user may select one or more summaries or titles for which the conversation is to be resumed, causing the system to retrieve the stored transcript and resume appending new conversational entries to it, so that the user recovers conversational context effortlessly and accurately. Enhanced versions of the invention include sharing of transcripts so that all participants receive the context of the conversation, and server-side or client-side implementations.

Abstract: A dynamic and synchronized real-time captioning system and method for streaming media. A streaming encoder module can provide a code injection to marry textual data and audio/video (AV) data in order to form a text and/or audio stream. A streaming control module can allow an end-user to specify font format utilized to embed into an AV stream. A delay enhancement tool can be adapted to adjust speed of the text and/or audio stream, which allows the end-user to receive the text and/or audio stream at a proper speed. A customized graphical user interface (CGUI) can be adapted to assist with streaming administration to provide an encoding option, caption source location, delay control and slide control. Therefore, the captioning system can be able to synchronize and deliver the textual data and the AV data for live media streaming at an end-user's system.

Abstract: A Centralized Authentication & Authorization (CAA) system that facilitates secure communication between service clients and service providers. CAA comprises a Service Request Filter (SRF), a Service Client Authentication Program (SCAP), a Service Authorization Program (SAP), and an Authorization Database (ADB). The SRF intercepts service requests, extracts the service client's identifier from a digital certificate attached to the request, and stores the identifier in memory accessible to service providers. In the preferred embodiment, the SRF forwards the service request to a web service manager. The web service manager invokes SCAP. SCAP matches the identifier with a record stored in ADB. SAP queries ADB to determine if the service request is valid for the service client. If the service request is valid, SAP authorizes the service request and the appropriate service provider processes the service request.

Abstract: A user connected to a remote printer can choose to activate a print-monitoring feature of the printer as part of the submitted print job. As the job begins to print, the output of the printer is monitored for print quality. If an event occurs during the print job that affects the print job, the user receives real-time notification of the status of the print job. The events can be printer related such as paper jam or print job related such as poor print quality. The user can have an option of reviewing various parts of the print job during the printing process. There can also be an automatic print job out evaluation. If the user accepts the print quality, the printer will continue printing the job. If the user is not satisfied with the print quality, the job is halted and sent to a temporary print buffer. While the job is halted, adjustments are made to either the printer to improve print quality or to the print parameters of the print job to improve print quality.

Abstract: A system and computer program product for national language support. National language support for an application is provided by recording translations of a text string in corresponding different languages in a single property file so as to allow display of the translations in the property file. One of the translations of the text string recorded in the property file is selected for use by an application based on a locale associated with the execution of the application and the selected one of the translations is used in the execution of the application.

Abstract: A method, apparatus, and computer instructions for presenting input fields from a document. A selected indicator associated with a set of mandatory input fields in the document is identified. The set of mandatory input fields is presented. Further, the mandatory input fields may be pre-filled using data from a repository associated with a user.

Abstract: A weighted search program is disclosed. The weighted search program may be integrated into a translation program, or the weighted search program may be used independently with an available search engine. When integrated with the translation program, setting and weighting may be combined in a single search. In one embodiment, the weighting would be used in conjunction with a Pin Yin translation program so that a user could set some terms, and allocate a search weight to the remaining terms. The invention may be applied independently in Internet searching so that a user can apply weights to multiple elements of a search term.

Abstract: A system and method automatically rescales an electronic message having one or more associated content. When the electronic message is generated and the associated content connected to the message, an agent of the electronic message application checks predefined settings/configurations of the message client. The sender's e-mail client checks a plurality of conditions, such as, the condition of the network, the type of network, the status or capacity of the receiving inbox of an intended recipient client, and the geographic destination of the message. Based on these dynamic content rescale settings, the sender's client dynamically and optimally rescales the associated content before forwarding the electronic message with the rescaled content to the recipient client. Rescaling of the associated content may be performed by the message exchange server or the recipient client. The recipient client may later request and receive a copy of the associated content without rescaling.

Abstract: A process of segmenting a single email so that portions of it may be directed to or away from select recipients is disclosed. The sender highlights portions of the email and right clicks (or key command, button, or menu item) and selects an option to select recipients. The operator interface then provides the sender with the option of selecting recipients from their address book or the server's address book. To speed the process along, the sender may select those already on the To, Cc, or Bcc distribution lists. The sender then selects whether those chosen will receive the highlighted portion or if they will be excluded from receiving it. Lastly, the sender will have the option of providing text that is unique to each of the selected groups.

Abstract: A system for verifying and updating a telephone number. After dialing a telephone number, a contact name and a timestamp in a service provider database is compared with a contact name and a timestamp in a storage device. If the contact name in the service provider database does not match the contact name in the storage device and the timestamp in the service provider database is not more recent than the timestamp in the storage device, a determination is made as to whether the service provider database indicates that a new telephone number is associated with the contact name. If a new telephone number is indicated for the contact name, the service provider database is queried for the new telephone number and the dialed telephone number is routed to the new telephone number. Also, the storage device is updated with the new telephone number.

Abstract: A system for verifying and updating a telephone number across service providers. After dialing a telephone number, a contact name and a timestamp in a central repository is compared with a contact name and a timestamp in a storage device. If the contact name in the central repository does not match the contact name in the storage device and the timestamp in the central repository is not more recent than the timestamp in the storage device, a determination is made as to whether the central repository indicates that a new telephone number is associated with the contact name. If a new telephone number is indicated for the contact name, the central repository is queried for the new telephone number. In response to the new telephone number being found, the dialed telephone number is routed to the new telephone number. Also, the storage device is updated with the new telephone number.

Abstract: A system and method for notifying emergency responders, family, and other contact parties of an urgent vehicle condition such as a breakdown or crash, by using a short-range wireless communicator mounted on the vehicle to employ a peer-to-peer communications capability to find and co-opt a nearby long-range communication device, such as a Bluetooth enabled phone, which is not mounted on the vehicle, such as a passer's-by telephone. The invention obtains authorization from the co-opted device to use it as a forwarding proxy, and transmits a notification message to one or more parties, such as emergency dispatchers, family members, etc., via the short-range link to the co-opted device, which then transmits the message to the recipient via the long-range network, such as via a telephone network.

Abstract: An email recovery system and method. The method comprises receiving by a server system, an email from a sender. The email comprises a message for a recipient. The email is archived with a plurality of emails saved on said server system. A first copy of the email is sent to the recipient. The first copy is now unavailable to the recipient. A request to query the plurality of emails in order to search for the email is received by the server system from the recipient. The server system authenticates the request and the recipient. The server system queries the plurality of emails. The email is located as a result of the querying. The server system sends a second copy of the email to the recipient.

Abstract: A system and method for storing IM text in a repository where it can be searched by topic or participant based filters is disclosed. The repository may be a centralized database on the server side or it may be distributed in the client environment. The system comprises an IM Topic (IMT) program, an IM Filter (IMF) program, an IM save program (IMS), and an IM automatic alert (IMAL) program. The IMT program assigns topic tags to turns and topic shifts in the IM conversation. The IMF program searches the repository based on user selection of filters as well as full text search. There may be any number of topic tags. The IMS program automatically scans IM transcripts for topic tags and identifiers and saves transcripts or transcript segments that match pre-selected topic tags or identifiers to the repository.

Abstract: Parties are automatically notified mounting a controller and a peer-to-peer short-range wireless communicator on a vehicle; responsive to a vehicle urgency, pinging by the short-range communicator a long-range communication device within peer-to-peer range, the long-range device being capable of delivering a notification to a party via a wireless network which has a longer range than the peer-to-peer range, and being physically detached from the vehicle; receiving a message indicating that user authorization is required; sending a request for authorization; receiving temporary authorization to co-opt the long-range communications device to deliver the emergency notification message via the wireless network; and sending the emergency notification message from the short-range wireless communicator through the co-opted long- range communication device first over the peer-to-peer communications and second over the wireless network, to a hotline service.