Emergency phone with single button activation
An emergency-use-only cellular phone provides for contacting and establishing full-duplex voice communication with emergency personnel at either a public emergency response service or a private roadside assistance service. The phone automatically places a cellular call to the public emergency response service with a single press of a first activation button, and to the private roadside assistance service with a single press of a second activation button. When either activation button is pressed, the following functions are initiated: (1) electrical power from a power supply is provided to a cellular transmitter and receiver, (2) the cellular receiver is activated to search for an available channel from among A or B cellular system channels, (3) an emergency telephone number corresponding to the selected service is accessed from memory, and (4) the cellular transmitter is activated to establish communication with the selected emergency response service. Since all of these functions are initiated by pressing one button, communication with the selected emergency response service may be established simply and speedily, even under stressful conditions. The phone may include a modular GPS receiver unit for providing location information to the public emergency response service or a private roadside assistance service.
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Priority is claimed as a continuation to U.S. patent application Ser. No. 11/174,191, filed Jun. 30, 2005, which is a continuation of Ser. No. 09/684,831, filed Oct. 10, 2000, which is a continuation-in-part of U.S. patent application Ser. No. 09/538,364, filed Mar. 29, 2000, now U.S. Pat. No. 6,636,732, which is a continuation-in-part of U.S. patent application Ser. No. 09/495,080, filed Jan. 31, 2000, now abandoned, which is a continuation of U.S. patent application Ser. No. 09/044,497, filed Mar. 19, 1998, now U.S. Pat. No. 6,044,257. The disclosure of each aforementioned priority document is incorporated herein by reference.
BACKGROUND OF THE INVENTION1. Field of the Invention
In general, the present invention relates to cellular telephones for use only in emergency situations. In particular, the present invention relates to a cellular telephone for calling a public emergency response center or an emergency roadside assistance service.
2. Background
In the past, conventional, full-service cellular telephones have been used in emergency situations to call for help from public emergency response services by dialing 911. Placing such a call with a conventional cellular telephone requires performing the following steps: (1) pressing a POWER button to power-on the phone, (2) dialing the individual numbers 9-1-1 on a keypad, and (3) pressing a SEND or CALL button. Such conventional phones may also be used to call for emergency roadside assistance from a private assistance service, such as the American Automobile Association (AAA), when a user has experienced a mechanical failure while driving an automobile. Placing a call to the private assistance service with a conventional cellular phone requires that the above three steps be performed, except that typically a 1-800 number for the private assistance service is dialed on the keypad instead of 9-1-1.
Although this conventional procedure to place a cellular phone call seems to be straightforward, it becomes much more difficult when it must be accomplished during a stressful emergency situation, such as immediately after an automobile accident or breakdown. During such situations, simplicity is critical. It is desirable that the user need not have to remember any phone numbers to dial, or which of many keys to press to initiate a call.
It is also desirable to have a cellular telephone that is designed for limited-use, such as in emergency situations only, thereby significantly reducing the cost of cellular service.
Therefore, a cellular telephone is needed that may be used to call for help in emergency situations, is simple and straightforward to operate, and that may be operated at a minimal service charge.
SUMMARY OF THE INVENTIONThe present invention meets the above-listed needs, and eliminates the oversights, difficulties, and disadvantages of the prior art by providing an emergency cellular telephone for establishing communication with multiple emergency response services. The phone allows a user to choose between calling a public emergency response service, also referred to as a Public Safety and Action Point (PSAP) or 911 call center, in immediate emergency situations, and calling a private assistance service in situations where urgent services are desired, such as roadside assistance. The call to the public emergency response service is placed by pressing a single public emergency response button, which is protected from inadvertent activation by a protective cover. The call to the private assistance service is placed by pressing a single private assistance call button. Both call buttons require firm pressure thereupon for several seconds before activation is initiated, thereby preventing accidental activation.
Preferred embodiments of the phone include an audible siren that is activated by simultaneously pressing a pair of buttons, one located on either side of the phone housing, for approximately one second. The siren, by generating a 95 dB alarm signal, helps the user to draw the attention of passersby to an emergency situation or to discourage an attacker.
The phone is preferably powered by four standard AAA alkaline batteries, which typically provide over a year of service with no recharging. Thus, the phone may be stored away, such as in a glove compartment of an automobile, for long periods of time and will be available when needed in an emergency situation. An alternate rechargeable battery pack module may also be attached to the phone. In some embodiments, this module also includes a Global Positioning System (GPS) receiver that is used to provide position coordinates indicating the location of the caller to the private assistance service or public emergency response service.
According to the invention, the phone comprises a handheld housing having a cellular transmitter, a cellular receiver, and a power supply disposed therein. The cellular transmitter transmits only first and second outgoing cellular signals, where the first outgoing cellular signal is for establishing a first communication session with a first emergency response service and the second outgoing cellular signal is for establishing a second communication session with a second emergency response service. The cellular receiver receives only first and second incoming cellular signals, where the first incoming cellular signal is received from the first emergency response service during the first communication session, and the second incoming cellular signal is received from the second emergency response service during the second communication session.
Attached to the housing is a first activation button that, if pressed a first time when the telephone is in an off mode, causes the automatic initiation of several functions. Pressing the first activation button (1) causes electrical power from the power supply to be provided to the cellular transmitter and receiver, (2) initiates activation of the cellular receiver to search for an available cellular system channel, and (3) initiates activation of the cellular transmitter to transmit the first outgoing cellular signal to establish communication with the first emergency response service. Implementing a single activation button to initiate all of these functions simplifies communication with the first emergency response service in a stressful situation.
Also attached to the housing is a second activation button that, if pressed a first time when the telephone is in the off mode, causes (1) the electrical power from the power supply to be provided to the cellular transmitter and receiver, (2) initiates activation of the cellular receiver to search for an available cellular system channel, and (3) initiates activation of the cellular transmitter to transmit the second outgoing cellular signal to establish communication with the second emergency response service. Thus, communication with the second emergency response service is also simplified in a stressful situation.
The cellular transmitter is operable to transmit the first outgoing cellular signal to establish the first communication session regardless of whether the transmitter had last established a first communication session or a second communication session. Further, the cellular transmitter is operable to transmit the second outgoing cellular signal to establish the second communication session regardless of whether the transmitter had last established a first communication session or a second communication session. Thus, the operation of the phone is not limited to any particular sequence of placing calls to the public emergency response service and the private assistance service, thereby offering greater flexibility than has previously been available.
BRIEF DESCRIPTION OF THE DRAWINGSOther objects, features and advantages of the present invention will become apparent by reference to the following detailed description when considered in conjunction with the accompanying drawings, in which like reference characters refer to like parts throughout the views, and wherein:
FIGS. 7A-C depict a functional flow diagram of a process for establishing an emergency cellular communication with an emergency response service according to a preferred embodiment of the invention;
Referring generally to
When the cover 14 is opened, as depicted in
In an alternative embodiment of the invention, the second activation button 20b is located on a side of the housing 12, such as in the position of the alarm button 36b. Thus, it should be appreciated that the invention is not limited to any particular position of the buttons 20a and 20b on the phone 10.
In the preferred embodiment, the 911 button 20a and the AAA button 20b are the only control buttons on the phone 10 that are disposed beneath the cover 14. Thus, when closed, the cover 14 prevents accidental pressing of the buttons 20a or 20b which could inadvertently place a call to the public emergency response service or the private assistance service. Preferably, other functions provided by the phone 10, as described hereinafter, may be activated when the cover 14 is closed.
As shown in
As shown in
A speaker port 32 and a microphone port 34 are also provided in the housing 12. Preferably, as shown in
A preferred embodiment of the phone 10 includes an audible alarm or siren that alerts individuals in the immediate area that an emergency exists. Preferably, the audible alarm is activated by simultaneously pressing two alarm buttons 36a and 36b located on either side of the housing 12. When the buttons 36a and 36b are pressed, an alarm type noise is emitted from an alarm port 28 in the housing 12. The number of different sounds that could be produced is limitless but the sound produced is preferably similar to that produced by a car alarm. In the preferred embodiment, the audible alarm is deactivated by simultaneously pressing the alarm buttons 36a and 36b again.
In order to minimize the cost of the cellular service needed to support it, the emergency phone 10 is strictly limited to emergency use only. Governmental regulations currently prohibit cellular service providers from refusing calls to 911 emergency response centers, even if the caller does not subscribe to a cellular service. Thus, the user may place 911 emergency calls using the phone 10 without having previously contracted for cellular service. As discussed in more detail below, the cost of cellular service for placing calls only to a single telephone number of a private assistance service, such as AAA, may be purchased at a rate far less than is typically paid for conventional cellular service. Further, this cost may be included in a membership fee that the user pays to the private organization that provides the roadside assistance, such as AAA.
Another one of the primary benefits of limiting use of the phone 10 to contacting only a public or a private emergency response service using one of two activation buttons 20a and 20b is the resulting simplicity of operation. As shown in
In addition to establishing cellular contact with an emergency response service, the emergency phone 10 may be configured to activate the home security system of the user. Because the radio communications range of the emergency phone 10 is limited, the emergency phone 10 can only contact the user's home security system when the emergency phone 10 is close to the home security system. Preferably, the radio communications range of the emergency phone 10 extends to at least 500 feet from the home security system. The home security system can react to the emergency phone's signal in a number of ways. In the preferred embodiment, the home security system turns the lights of the residence on and off and activates any audible alarms that the home security system uses. Turning on and off the house's lights and sounding the home security system's audible alarms can be beneficial for a number of reasons. First, the home security system alarm will only be activated if the emergency phone 10 is used when it is near the home. Thus, if the emergency situation involves an intruder or attacker, turning on the lights and sounding the alarms may scare the individual away. Secondly, turning on the lights and sounding the alarms will alert any individuals in or around the house that an emergency situation exists in or near the house. In addition, any of the variety of other functions typically performed by a home security system can be triggered by the signal from the emergency phone 10.
An embodiment of the emergency phone 10 is also provided that contacts the car alarm of the user. In a manner similar to that described for contacting the home security system of the user, the emergency phone 10 transmits a signal that activates the car alarm. The emergency phone 10 will only be able to signal the car alarm if the user is near the car when the emergency phone 10 is activated. Thus, the car alarm will help draw attention to the area in which the emergency situation exists. This could be especially beneficial if the emergency situation arose in a parking lot. Furthermore, if the car was just stolen, setting off the car alarm will draw attention to the thief and the stolen car.
One embodiment of the phone 10 includes a visual alarm button 40 that activates a flashing light 42 mounted on the housing 12. The flashing light 42 and the noise alarm serve similar functions. On the one hand they serve to scare off attackers, on the other hand they serve to draw attention to the individual requesting emergency assistance. Because the emergency phone 10 can be activated from anywhere that cellular service is available, the exact location of the caller may be unknown to the emergency response personnel. Thus, by drawing attention to the emergency phone 10 and its operator, the flashing light 42 and the audible alarm may be very helpful to emergency response personnel attempting to locate the individual who summoned them.
As mentioned above, a preferred embodiment of the invention includes a locator function. The locator function provides the public or private emergency response service the location of the emergency phone 10 at the time it was activated. The locator function is implemented in a variety of manners in different embodiments of the present invention. One embodiment involves the use of a GPS receiver. A GPS receiver utilizes signals from satellites orbiting the earth to determine the position of the receiver. When the first or second activation button 20a or 20b is pressed, the GPS receiver is activated to determine the location of the phone 10. The phone 10 then automatically transmits this positional information to the emergency response service. Another embodiment of the present invention uses a cellular location system to determine the position of the emergency phone 10, such as by triangulation. This cellular location system uses the strength and/or the relative phase of a signal from the phone 10 received at different cellular stations to determine the location of the phone 10. Positional information is extremely beneficial in an emergency situation because it allows the emergency response service to determine the location of the caller without requiring any input from the caller.
Referring now to
As described in more detail below, the GPS location function of the phone 10 may be provided by an add-on GPS receiver module. In that embodiment, the GPS module preferably includes a lithium or nickel-cadmium battery pack to provide adequate power for the phone components within the housing 12 and for the components of the GPS module.
As described above, the preferred embodiment of the invention has five user input buttons 36a, 36b, 20a, 20b, and 54. While these user inputs 36a, 36b, 20a, 20b, and 54 are shown and discussed as push-buttons, it is understood that the inputs 36a, 36b, 20a, 20b, and 54 may operate switches, touch sensors, or other similar devices.
With reference to
As described above, some embodiments include a flashing light 42. Preferably, the flashing light 42 is activated by a light driver circuit 52 in response to the audible alarm buttons 36a and 36b or the activation button 20a being pressed. The flashing light 42 helps to alert individuals in the immediate area that an emergency situation exists. In addition, once emergency response personnel have been summoned, the flashing light 42 can help the emergency personnel locate the emergency phone 10 and, thus, the individual who summoned the assistance.
A home security alarm button 54 is also provided. When the home alarm button 54 is pressed, a home alarm signal is sent to the microprocessor 46. In response to the home alarm signal, the microprocessor 46 produces an activation signal which is sent to a radio frequency transmitter 56. The radio frequency transmitter 56 conditions the activation signal and broadcasts it on the antenna 30. The preferred radio frequency transmitter 56 operates at about 310 MHz. The home security system detects the transmitted activation signal and responds accordingly. As discussed in greater detail above, the response preferably at least includes turning on and off the exterior lights of the house and producing an audible alarm.
In one embodiment, when either of the activation buttons 20a and 20b are pressed, the microprocessor 46 activates an automatic dialer 58, and the automatic dialer 58 dials the telephone number of the selected emergency response service. The telephone numbers; may be stored in the automatic dialer 58 itself. In an alternate embodiment, the memory 60 is provided for storing the telephone numbers.
A cellular receiver 62 receives an incoming cellular signal from the public or private emergency response service and conditions the incoming signal to produce an incoming voice signal. The cellular receiver 62 may provide the voice signal to a speaker 64 directly or through the microprocessor 46 and the audio driver circuit 50, as shown in
The operator of the emergency phone 10 can respond to the incoming signal from the emergency response services by speaking into the microphone 66. The microphone 66 converts the operator's speech into an outgoing voice signal that is conditioned by the audio driver circuit 50 and received by the microprocessor 46. The microprocessor 46 then sends the outgoing voice signal to a cellular transmitter 68, which generates an outgoing cellular signal based thereon. In an alternate embodiment, the outgoing voice signal is sent directly from the microphone 66 to the cellular transmitter 68.
The emergency phone 10 is designed to use the cellular communications technology that provides the most comprehensive coverage possible. Using the cellular technology that provides the largest possible coverage area is desirable because it minimizes the likelihood that the operator of the emergency phone 10 will be out of cellular communications range when an emergency situations arises. While the coverage range of digital cellular service providers is constantly increasing, the largest amount of cellular coverage is still provided by service providers using analog modulation technology. Thus, in the preferred embodiment, the cellular receiver 62 and cellular transmitter 68 use analog modulation technology. Furthermore, because the amount of time actually spent communicating with the emergency phone 10 will likely be very low, the cellular receiver 62 and transmitter 68 components are designed for maximum range and minimal talk times.
In another alternative embodiment, the emergency phone 10 is designed to scan for a digital cellular provider. If a digital cellular service provider is located, the emergency phone 10 will establish digital communications with the digital service provider. If no digital service provider is located, the emergency phone 10 then attempts to establish analog cellular communications with an analog service provider.
In the embodiment of
As shown in
The microprocessor 46 is also coupled to the light driver circuit 52 for controlling activation of the low signal indicator light 22, the high signal indicator light 24, and the in-use indicator light 26. The particular circumstances in which the microprocessor 46 causes activation of each of these lights is described in more detail hereinafter.
To gain access to the activation buttons 20a and 20b, the user first opens the protective cover 14 (step 100). With the cover 14 in the open position (as shown in
It is assumed for purposes of this description that the phone 10 is in a power-down mode prior to step 102. In other words, the cellular transmitter 68, the cellular receiver 62, and the microprocessor 46 are preferably drawing no power from the power supply 44. When the button 20a or 20b is pressed a first time and held for at least the minimum period of time, the phone 10 is powered up (step 106). Preferably, the microprocessor 46 powers-up and begins executing preprogrammed instructions before power is provided to the receiver 62 and transmitter 68.
Alternatively, the microprocessor 46, the receiver 62, and the transmitter 68 receive power simultaneously when the button 20a or 20b is pressed and held. In either case, when the microprocessor 46 is powered on, it proceeds to retrieve system operating parameters from the memory device 60 (step 108). These operating parameters preferably include an AIB preference parameter that indicates which cellular system, A or B, is preferred.
As one skilled in the art will appreciate, the A and B cellular systems each include twenty-one cellular channels, with the A system channels occupying one frequency range and the B system channels occupying another frequency range. As required by FCC rules, both of these systems are typically available in large metropolitan areas to provide competition between cellular service providers. In some geographical areas, only one of the systems may be available. If a conventional cellular phone is receiving cellular service from a service provider operating on the A system, that phone will prefer the A system over the B system, and will scan first for an available A system channel. If an A system channel is not available, the conventional phone will then scan for a B system channel. If a B system channel is available, the conventional phone will use the available B system channel in what is typically referred to as a “roaming” mode. When roaming, the A system-preferred user typically pays a higher cost per call to use a B system channel.
Since use of the emergency phone 10 to make a 911 call does not require a cellular service agreement with any cellular service provider, the phone 10 need not prefer either cellular system over the other when placing a 911 call. Thus, when the phone 10 is activated by pressing the first activation button 20a, the phone 10 may seek an available channel in either the A system or the B system.
Although current U.S. federal law requires that cellular service providers pass all 911 calls, some cellular providers still do not do so. If the cellular provider does not pass the 911 call, the caller typically receives a busy signal or a recorded message indicating that the call cannot be completed. To remedy this situation, in one embodiment, the phone 10 alternates which cellular system (A or B) on which it begins to dial for every other call. For example, if the first call is made on the A system and the caller receives a busy signal or recorded message, the caller may disconnect the call, press the 911 button 20 again, and the phone 10 makes the call on the B system.
With reference to
When an available channel having sufficient signal strength is found in either the B system channels (step 112) or the A system channels (step 118), the high signal indicator light 24 is illuminated (step 120). If more than one channel having a signal strength greater than the minimum threshold is found, the channel having the highest signal strength is selected for the call (step 122).
It should be appreciated that, depending on the preference parameter stored in the memory 60, the phone 10 could search for an available channel on the A system first, and then search in the B system if a signal of sufficient strength is not found in the A system. Thus, the A/B preference can be set at the time that the phone is manufactured by the selection of the value of the preference parameter stored in memory 60. As described in more detail below, this parameter may also be reprogrammed after the manufacture of the phone 10.
As shown in
When the telephone number of the public or private emergency response service has been retrieved from memory 60, the cellular transmitter 68 transmits an outgoing cellular signal on the selected cellular channel (step 126) and the in-use indicator light 26 begins flashing (step 128).
Note that all of the events that have occurred thus far in the calling process (steps 106-128) have been initiated by pressing a single one of the activation buttons 20a or 20b. Thus, once powered-on, the microprocessor 46 executes its preprogrammed instructions to automatically scan for an available channel, retrieve the telephone number, and place the cellular call without any further action on the part of the user.
At this point, the selected emergency response service answers the call from the emergency phone 10 by transmitting a cellular signal referred to herein as an incoming cellular signal. As shown in
In the preferred embodiment of the invention, once communication has been established, the emergency response service transmits and the decoder 79 receives the prompt signal (step 134). The microprocessor 46 then retrieves the SID from memory 60 (step 136) and retrieves the location coordinates from the internal GPS receiver 70 or an external GPS unit 74 (step 138). The transmitter 56 then transmits an outgoing cellular signal that includes the SID and location coordinates, such as in a digital data string (step 140). Preferably, the microphone 66 and the speaker 64 are then enabled (step 142).
Based on the incoming cellular signal from the emergency response service, the receiver 62 produces an incoming voice signal (step 144), which is preferably an electrical audio signal. As shown in
With continued reference to
When the user wishes to terminate the call to the emergency response service, the user presses the button 20a or 20b (whichever one had been pressed to initiate the call) for a second time, and holds the button 20a or 20b for a minimum period of time, such as one second (step 156). When the microprocessor 46 determines that the button 20a or 20b is pressed and held while the phone 10 is powered up, the microprocessor 46 causes the phone 10 to power down. Requiring that the button 20a or 20b be held down for a minimum time prevents accidental termination of the emergency call due to an inadvertent pressing of one of the buttons 20a or 20b.
Thus, as indicated by the flow chart of FIGS. 7A-C, all of the steps involved in making an emergency telephone call to an emergency response service are accomplished by a single press of one activation button 20a or 20b on the emergency phone 10. This makes it much simpler for a person who is distracted by a stressful situation, or who may be in some way incapacitated, to place an emergency call.
By comparison, using a conventional cellular phone to place a call to a 911 emergency response service requires that a user press at least four separate control buttons: the power button once, the “9” button once, the “1” button twice, and the “SEND” button (or equivalent) once. Calling a 1-800 number to a private service such as the AAA further requires pressing the additional digits in the phone number. To end a call and power-down a conventional cellular phone, the user must typically press the “END” button (or equivalent) once, and then the power button once. Thus, establishing and ending a 911 emergency call using a conventional cellular phone requires at least seven presses of five different buttons. Only two presses of a single activation button 20a are required with the emergency phone 10 of the present invention.
With reference to
As shown in
As depicted in
The interface port 38 is also useful in providing access to the microprocessor 46 and memory 60 for programming purposes. For example, the interface port 38 may be used to change or update the outgoing emergency telephone numbers stored in the memory 60. This function is especially important since there is no keypad such as is typically used on conventional cellular phones for reprogramming purposes. As shown in
One skilled in the art will appreciate the interface port 38 may also be used to update the software instructions that are executed by the processor 46 when either of the activation buttons 20a or 20b are pressed. For example, the sequence of A/B cellular system scanning as described above could be updated to take advantage of future changes in cellular service provider procedures or future FCC rulings that may affect how 911 calls are handled by service providers. Also, system parameters that are stored in the memory 60 may be updated by way of the interface port 38. For example, the A/B system preference parameter may be changed to prefer the A system channels over the B system channels, such that the A system channels are scanned first. This latter change may be required when the contracted cellular service used to contact the private emergency response service is switched from one cellular service provider to another.
As shown in
The design of the battery compartment 82 and the battery compartment cover 80 of the emergency phone 10 also makes the emergency phone 10 more rugged than the conventional cellular phone. In most conventional cellular phones, the battery packs constitute a significant portion of the phone housing. Usually, the conventional cellular phone battery pack is integrated into a single modular unit which may be snapped into place to form a portion of the phone housing. If the conventional phone is dropped or hit, the conventional battery pack is susceptible to being dislodged from the phone housing. If this were to occur during an emergency call, communication with the emergency response center would be lost.
In contrast, the preferred embodiment of the emergency phone 10 is significantly less susceptible to battery failure, even if the phone 10 is dropped or jarred. First, the battery compartment cover 80 provides protection for the batteries 44a-44d held within the compartment 82. Further, since the batteries 44a-44d are separate from the cover 80, an impact which may dislodge the cover 80 would not necessarily dislodge the batteries 44a-44d. Thus, the emergency phone 10 could remain operational even if the battery compartment cover 80 comes off.
Of course, since only one button 20a or 20b is used to activate the phone and place a call, the instructions 84 are simple and straightforward. However, the first time that a user actually needs to use the phone 10 may be in the midst of a stressful, confusing, or dangerous situation. In such a situation, having the operating instructions 84 provided inside the cover 14 could save valuable time. Also, since the emergency phone 10 is intended for emergency use only, considerable time may pass between uses. Because the phone 10 may not be used very often, even though the user may have used the phone 10 before, the user may forget how it operates when the user is in a stressful situation. Thus, the operation instructions 84 provide a handy and quick reminder.
While the invention has been described in detail, it is to be expressly understood that it will be apparent to persons skilled in the relevant art that the invention may be modified without departing from the spirit of the invention. Various changes of form, design or arrangement may be made to the invention without departing from the spirit and scope of the invention. Therefore, the above mentioned description is to be considered exemplary, rather than limiting, and the true scope of the invention is that defined in the following claims.
Claims
1. A method for operating a communication apparatus comprising:
- pressing a button accessible through a housing;
- activating a cellular transceiver in response to the pressing of the button, the cellular transceiver allowing an operator of the apparatus to maintain a voice conversation with a response center using a speaker and a microphone which communicate with the cellular transceiver; and
- providing a signal indicative of the location of the communications apparatus to the response center.
2. The method of claim 1 wherein the location signal is generated by a location detection circuit in the housing, the location detection circuit comprising a Global Positioning Satellite system receiver.
3. The method of claim 1 wherein the location signal is generated by a location detection circuit in the housing, the location detection circuit comprising a cellular location system.
4. The method of claim 3 wherein a secondary contact number associated with the response center is called when the communication apparatus is unable to establish a call using a primary contact number.
5. The method of claim 1 wherein the communications device further comprises an interface port electrically connected to a microprocessor and accessible through the housing, wherein the microprocessor is operable to exchange signals with an external device via the interface port.
6. The method of claim 1 wherein the communications device further comprises an emergency button in the housing, the emergency button operable to call a 911 center.
7. The method of claim 1 wherein the communications device further comprises a microprocessor for controlling the communication apparatus based on execution of a set of operational instructions, wherein the single button when pressed causes activation of the microprocessor to begin executing the set of operational instructions.
8. A method comprising:
- receiving a cellular signal from a communications device at a response center as a result of a user pressing a button on the communication device;
- maintaining a voice conversation between the response center and the user of the communication device using a speaker and a microphone in the communications device; and
- receiving at the response center a location signal from the communications device indicative of the location of the communications apparatus.
9. The method of claim 8 wherein the location signal is generated by a location detection circuit in the housing, the location detection circuit comprising a Global Positioning Satellite system receiver.
10. The method of claim 8 wherein the location signal is generated by a location detection circuit in the housing, the location detection circuit comprising a cellular location system.
11. The method of claim 8 wherein the cellular signal from the communications device is received at the response center using a secondary contact number associated with the response center is called when the communication apparatus is unable to establish a call using a primary contact number.
12. The method of claim 8 wherein the communications device further comprises an interface port electrically connected to a microprocessor and accessible through the housing, wherein the microprocessor is operable to exchange signals with an external device via the interface port.
13. The method of claim 8 wherein the communications device further comprises a microprocessor for controlling the communication apparatus based on execution of a set of operational instructions, wherein the button when pressed causes activation of the microprocessor to begin executing the set of operational instructions.
14. The method of claim 8 where the response center is a private response center.
15. A method comprising:
- initiating an emergency signal at a communications device, the emergency signal initiated by a user of the communications device pressing a button on the communications device, the pressing of the button causing the activation of a cellular transceiver operable to send the emergency signal;
- receiving at a private response center the emergency signal from the communications device;
- establishing two way voice communications between the private response center and the communication device in response to the emergency signal from the communications device; and
- sending location information from the communications device to the private response center identifying the location of the communications device.
16. The method of claim 15 wherein the button, when pressed, calls a primary contact number associated with the private response center.
17. The method of claim 16 wherein a secondary contact number is called when the communication apparatus is unable to establish communication with the private response center using the primary contact number.
18. The method of claim 15 wherein the location information is determined using a Global Positioning Satellite system receiver in the communications device.
19. The method of claim 15 wherein the location information is determined using a cellular location system.
20. The method of claim 15 wherein the communications device further comprises an emergency button in the housing, the emergency button operable to call a 911 center.
Type: Application
Filed: Jul 30, 2007
Publication Date: Apr 24, 2008
Applicant: SecureAlert, Inc. (Sandy, UT)
Inventors: Brian Boling (Knoxville, TN), Michael Bernstein (Knoxville, TN), Nicholas Natale (Knoxville, TN)
Application Number: 11/830,398
International Classification: H04M 11/04 (20060101);