Patents Issued in September 30, 2014
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Patent number: 8848862Abstract: The present invention pertains to an apparatus and method for inverse geometry volume computed tomography medical imaging of a human patient. A plurality of stationary x-ray sources for producing x-ray radiation are used. A rotating collimator located between the plurality of x-ray sources and the human patient is also used. A rotating detector can also be used.Type: GrantFiled: November 19, 2013Date of Patent: September 30, 2014Assignee: Triple Ring Technologies, Inc.Inventors: Tobias Funk, Joseph Anthony Heanue, Waldo Stephen Hinshaw, Edward Gerald Solomon, Brian Patrick Wilfley
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Patent number: 8848863Abstract: The present invention relates to X-rayimage acquisition technology in general. Employing phase-contrast imaging for X-rayimage acquisition may significantly enhance the visibility of structures in images acquired. However, phase-contrast information may only be obtainable in a small detector region with subsequent image acquisitions requiring individual phase stepping states to allow reconstruction of an X-ray image. Accordingly, a grating arrangement for phase-contrast imaging is provided which may allow on the fly phase stepping during a field of view scan. According to the present invention a grating arrangement (1) for phase-contrast imaging is provided, comprising a first grating element (8) and a second grating element (10). Each of the first grating element (8) and the second grating element (10) comprises a trench structure. The trench structure comprises at least one trench region (9) and at least one barrier region (3).Type: GrantFiled: December 3, 2010Date of Patent: September 30, 2014Assignee: Koninklijke Philips N.V.Inventors: Sebastian Schusser, Gereon Vogtmeier
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Patent number: 8848864Abstract: Disclosed is a tomosynthesis system in which the maintenance is easily performed. The tomosynthesis system of the present disclosure includes a vacuum chamber, a plurality of X-ray sources configured to be coupled to the vacuum chamber so as to protrude from the vacuum chamber to generate X-rays in a direction of a subject, and an image sensor configured to detect an X-ray projection image that passes through the subject.Type: GrantFiled: June 15, 2012Date of Patent: September 30, 2014Assignee: Electronics and Telecommunications Research InstituteInventors: Jin Woo Jeong, Yoon Ho Song
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Patent number: 8848865Abstract: A radiographic image capturing apparatus includes a compression member, which is displaceable with respect to a holding member that holds a target object to be examined. The compression member is displaced toward the holding member for compressing the target object held by the holding member while the compression member is tilted with respect to the holding member along lateral directions of the target object as viewed in front elevation.Type: GrantFiled: April 26, 2012Date of Patent: September 30, 2014Assignee: FUJIFILM CorporationInventor: Hiroki Nakayama
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Patent number: 8848866Abstract: The present invention relates to 3D mammography, in which individual images of a breast are taken at different projection angles and a 3D image subsequently synthesized from this image information. According to the invention, a breast to be imaged is arranged locked in a locking means (16, 17) and during the imaging process, the x-ray source (13) is continuously moved with respect to location of the breast and the breast is irradiated at a number of angular positions of the x-ray source (13). During an irradiation period of the imaging process, the locking means (16, 17) is turned as synchronized with the movement of the x-ray source (13). The imaging process preferably further includes such non-irradiation periods during which the locking means (16, 17) is turned in a direction opposite to that when turned as synchronized with the movement of the x-ray source (13) during an irradiation period.Type: GrantFiled: August 8, 2013Date of Patent: September 30, 2014Assignee: Planmed OyInventor: Arto Virta
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Patent number: 8848867Abstract: The present invention pertains to an apparatus and method for adaptive exposure in imaging systems. An x-ray source for producing x-ray radiation and an x-ray detector for measuring amount of x-ray radiation passing through the human patient and striking the detector can be used. A tomographic image of the human patient or a tomosynthetic image of the human patient can be generated. Region of interest filtering and equalization filtering can be utilized. Filtering can be accomplished with a mechanical shield or shutter or with electronic control of the x-ray source.Type: GrantFiled: November 23, 2011Date of Patent: September 30, 2014Assignee: Triple Ring Technologies, Inc.Inventors: Tobias Funk, Steve Denis Burion, Kate Leeann Bechtel, Joseph Anthony Heanue, Brian Patrick Wilfley, Augustus Percival Lowell
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Patent number: 8848868Abstract: An X-ray system including an X-ray source generating X-rays, an X-ray receptor receiving the X-rays and generating X-ray images, a patient satellite and a server connected to the X-ray source, the X-ray receptor and the patient satellite. The patient satellite is secured to a patient positioned between the X-ray source and the X-ray receptor and includes an angular orientation sensor and a distance sensor. The angular orientation sensor detects an angular orientation of the patient and outputs a signal to an operator allowing the operator to position the patient with respect to the X-ray source and the X-ray receptor so as to eliminate an angular distortion in the X-ray images. The distance sensor measures a distance between the patient and the X-ray receptor.Type: GrantFiled: July 12, 2012Date of Patent: September 30, 2014Inventors: Albert Davydov, Peter Usov
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Patent number: 8848869Abstract: Embodiments provide method and systems for determining alignment of a patient's body part, such as an eye, in an external coordinate system of a treatment or diagnostic device, such as a radiotherapy device, so as to define a reference axis for guiding device operation. Additional embodiments provide image-based methods and systems for aligning, tracking and monitoring motion of a body part and a treatment target in relation to a radiation beam axis. Particular ophthalmic embodiments provide method and systems including an eye-contact guide device and imaging system for aligning and tracking motion of an eye and ocular treatment target in relation to an orthovoltage X-ray beam axis, so as to monitor application of radiation to a lesion, such as a macular lesion of the retina.Type: GrantFiled: August 2, 2013Date of Patent: September 30, 2014Assignee: Oraya Therapeutics, Inc.Inventors: Michael Gertner, Mark Arnoldussen, Erik Chell, Steven D. Hansen, Matt Herron, Igor Koruga, Junzhong Liang
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Patent number: 8848870Abstract: An X-ray optical configuration for irradiation of a sample (1) with an X-ray beam having a line-shaped cross-section, wherein the configuration contains an X-ray source (2) and a beam-conditioning X-ray optics, is characterized in that the X-ray source (2) comprises a brilliant point source (4) and the X-ray optics comprises an X-ray optical element (3) which conditions X-ray light emitted by the point source in such a fashion that the X-ray beam is rendered parallel in one direction perpendicular to the beam propagation direction and remains divergent in a direction which is perpendicular thereto and also to the beam propagation direction. An X-ray optical element of this type enables use of both point-shaped and line-shaped beam geometries without complicated and time-consuming conversion work.Type: GrantFiled: November 23, 2011Date of Patent: September 30, 2014Assignee: Bruker AXS GmbHInventors: Lutz Bruegemann, Carsten Michaelsen, Keisuke Saito
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Patent number: 8848871Abstract: The energy of an X-ray beam and critical depth are selected to detect structural discontinuities in a material having an atomic number Z of 57 or greater. The critical depth is selected by adjusting the geometry of a collimator that blocks backscattered radiation so that backscattered X-ray originating from a depth less than the critical depth is not detected. Structures of Lanthanides and Actinides, including nuclear fuel rod materials, can be inspected for structural discontinuities such as gaps, cracks, and chipping employing the backscattered X-ray.Type: GrantFiled: November 3, 2011Date of Patent: September 30, 2014Assignee: UT-Battelle, LLCInventors: Jeffrey Allen Chapman, John E. Gunning, Daniel F. Hollenbach, Larry J. Ott, Daniel Shedlock
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Patent number: 8848872Abstract: Disclosed herein is a digital radiography system which provides detachable and portable flat panel detectors (hereinafter, referred to as ‘electronic cassettes’) and transreceives data recorded in the electronic cassettes in on-line through a network. The digital radiography system includes bucky trays on which a plurality of portable electronic cassettes is detachably mounted, and a workstation connected with the bucky trays through communication to identify the plurality of portable electronic cassettes mounted on the bucky trays and to download pre-processing files of the identified electronic cassettes through the network or a portable storage device or to store files, generated by the plurality of electronic cassettes, in the storage device.Type: GrantFiled: May 29, 2009Date of Patent: September 30, 2014Inventor: Jong In Lee
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Patent number: 8848873Abstract: An X-ray imaging system can include an X-ray tube, an X-ray generator, a precharging module and a triaxial cable. The X-ray tube can be configured to generate an X-ray emission and include an anode, a cathode and a filament. The X-ray generator can be coupled with the X-ray tube and include a high voltage module and a low voltage module. The high voltage module can be being configured to supply a dosing voltage across the X-ray tube and the low voltage module can be configured to supply a dosing current to the filament. The precharging module can be configured to supply a precharge voltage. The triaxial cable can electrically connect the X-ray generator to the X-ray tube. The outer shield conductor of the triaxial cable can carry a ground voltage, the inner shield conductor can carry the precharge voltage and the center conductor can carry the dosing voltage.Type: GrantFiled: January 25, 2011Date of Patent: September 30, 2014Assignee: Medtronic Navigation, Inc.Inventor: Eric V. Duhamel
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Patent number: 8848874Abstract: A system provides recovery from an X-ray system C-arm and patient table collision. A collision recovery system enables a user to recover from a collision or near collision of movable components of an X-ray imaging system including a movable C-arm hosting an X-ray emitter and detector. The system includes a C-arm position tracking processor for automatically recording C-arm position data indicating a valid stationary position of a C-arm and a path from the valid stationary position to an invalid position of the C-arm enabling retracement of the C-arm along the path to the valid stationary position. A user interface enables a user to initiate retracement of the C-arm along the path to the valid stationary position. A C-arm is movable to retrace the path to the valid stationary position using the recorded C-arm data in response to user command.Type: GrantFiled: May 5, 2011Date of Patent: September 30, 2014Assignee: Siemens Medical Solutions USA, Inc.Inventors: Soroosh Kargar, Weng Lei
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Patent number: 8848875Abstract: The present disclosure is directed towards the prevention of high voltage instabilities within X-ray tubes. For example, in one embodiment, an X-ray tube is provided. The X-ray tube generally includes a stationary member, and a rotary member configured to rotate with respect to the stationary member during operation of the X-ray tube. The X-ray tube also includes a liquid metal bearing material disposed in a space between the shaft and the sleeve, a seal disposed adjacent to the space to seal the liquid metal bearing material in the space, and an enhanced surface area material disposed on a side of the seal axially opposite the space and configured to trap within the enhanced surface area material liquid metal bearing material that escapes the seal.Type: GrantFiled: October 29, 2010Date of Patent: September 30, 2014Assignee: General Electric CompanyInventors: Ian Strider Hunt, Donald Robert Allen, Kenwood Dayton, Andrew Triscari
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Patent number: 8848876Abstract: According to a radiographic apparatus of this invention, parameters obtained on an assumption that an X-ray tube 2 is moved Wd×m, which is an integral multiple of pixel pitch Wd, in a B? direction opposite to B+ direction which is a direction of movement by Y-direction adjust screws of a moving mechanism, are corrected as parameters obtained when X-rays are emitted from the X-ray tube 2 in a state of a grid 6 having been moved Wd×m by the Y-direction adjust screws. This allows only the grid 6 to be moved without moving the X-ray tube 2. Therefore, parameters equivalent to the parameters which should be obtained when the X-ray tube 2 is moved are obtained by moving the grid 6, and position shifting can be reduced.Type: GrantFiled: February 10, 2009Date of Patent: September 30, 2014Assignee: Shimadzu CorporationInventor: Shoji Kuwabara
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Patent number: 8848877Abstract: An emergency responder reply system (ERRS) and method are disclosed that minimize, and in many instances eliminate, the delays frequently associated with responding to emergency and other events requiring response services. In one embodiment, a method includes receiving a telephonic response from a responder to a dispatch for services; obtaining information about the responder from which a telephonic response has been received; and providing the information via an Internet-based web portal.Type: GrantFiled: June 30, 2011Date of Patent: September 30, 2014Assignee: IAM Technologies, LLCInventors: Daniel R. Seidberg, Bradley M. Pinsky
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Patent number: 8848878Abstract: Systems and methods for facilitating emergency callbacks are provided. A request to permit the connection of a telephone call originated by a user device may be received by a call processing system. The call processing system may include any number of computers or computing devices. The telephone call may be identified by the call processing system as an emergency call. Based upon the identification, the call processing system may override one or more incoming call parameters to permit connection of a return call to the user device.Type: GrantFiled: September 30, 2010Date of Patent: September 30, 2014Assignee: Cox Communications, Inc.Inventors: Timm Peddie, Michael Poffenberger
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Patent number: 8848879Abstract: The present invention provides a feature for phones and other communication devices. More particularly, the feature allows a user to customize the notification for an incoming call or contact. The customization may be based on the user's recent communication history with the user currently calling. This allows the user receiving the call to determine its possible importance prior to answering the call or even identifying the caller.Type: GrantFiled: May 3, 2007Date of Patent: September 30, 2014Assignee: Avaya Inc.Inventors: Marc Coughlan, Ralph Warta, Peter D. Runcie, Ciaran Gannon, Alexander Forbes
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Patent number: 8848880Abstract: In one aspect, a communication system allows telephone users to roam between cellular and broadband domains and obtain equivalent level of service and features in the broadband network as in the cellular network. For example, such users can make use of Push-To Talk service, as well as continuous telephone call service, independent of which domain they are connected through. In another aspect, users can pass messages, including voice messages, or establish two-way voice communication between disparate push-to-talk (PTT) or messaging and/or voice systems. For example, a user on a cellular network using a PTT service is able to communicate with a user on a data network using an IM service. In addition, information is passed between the systems to provide coordinated presence information for users. For example, a user can have presence information in multiple networks enabling users form different networks to communication with that user.Type: GrantFiled: December 29, 2006Date of Patent: September 30, 2014Assignee: Bridgeport Networks, Inc.Inventors: Bruce M. Wiatrak, Ivan Dean Bogdanovic
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Patent number: 8848881Abstract: A method for accessing and browsing the interne through the use of a telephone and the associated DTMF signals is disclosed. The preferred embodiment provides a system that converts the information content of a web page from text to speech (voice signals), signals the hyperlink selections of a web page in an audio manner, and allows selection of the hyperlinks through the use of DTMF signals generated from a telephone keypad. Upon receiving a DTMF signal corresponding to a hyperlink, the corresponding web page is fetched and again delivered to the user via one of the available delivery methods such as voice, fax-on-demand, electronic mail, or regular mail.Type: GrantFiled: October 31, 2011Date of Patent: September 30, 2014Assignee: Intellectual Ventures I LLCInventors: Kyung H. Rhie, Richard J. Kwan, Lee E. Olsen, John S. Hahn
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Patent number: 8848882Abstract: A system for and method of monitoring caller interactions during a call session is presented. The system and method for monitoring caller interaction may include receiving information from a call session between a caller and an automated voice portal system via a communication network, monitoring caller interaction points accumulated during the call session, comparing a sum of caller interaction points accumulated during the call session with the automated voice portal system with the caller interaction threshold, and taking one or more actions in response to the sum of the caller interaction points exceeds the caller interaction threshold.Type: GrantFiled: July 7, 2010Date of Patent: September 30, 2014Assignee: Verizon Patent and Licensing Inc.Inventors: Sumit Kumar Mukherjee, Vishal Bhasin, Prateek Mehrotra, Kannan Venugopal
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Patent number: 8848883Abstract: A method includes receiving, at a first customer premises equipment device, an indication of an incoming call. The indication is received in response to a call signal of the incoming call being received at a second customer premises equipment device from a session initiation protocol agent associated with the second customer premises equipment. The call signal is received when the second customer premises equipment device is engaged in a call. The call is distinct from the incoming call. The method includes, in response to receiving the indication, storing, at the first customer premises equipment device, a voice message from a calling party. The voice message is associated with the call signal of the incoming call.Type: GrantFiled: May 17, 2013Date of Patent: September 30, 2014Assignee: AT&T Intellectual Property I, L.P.Inventors: Goangshiuan Shawn Ying, Eugene L. Edmon
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Patent number: 8848884Abstract: A computerized method and system for compiling electronic identifiers is provided. In one embodiment a computer-based engine is provided that includes a processor and two communication gateways. The first communication gateway connects to a plurality of first-type communication devices. The second communication gateway connects to a plurality of second-type communication devices. The processor is configured to randomly connect to at least one of the first-type communication devices and receive input representing an address of at least one of the second-type communication devices.Type: GrantFiled: September 4, 2009Date of Patent: September 30, 2014Assignee: Forum Research Inc.Inventor: Christopher George Bandak
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Patent number: 8848885Abstract: According to one embodiment, a device information communication method applied to a video display device, includes: obtaining device information on a device being connected to the video display device; controlling an outgoing call to a communication partner and an incoming call from the communication partner; and sending the device information to the communication partner.Type: GrantFiled: October 21, 2011Date of Patent: September 30, 2014Assignee: Kabushiki Kaisha ToshibaInventor: Fujihito Numano
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Patent number: 8848886Abstract: A system and method for displaying information to a user of a telephone during a telephone call may include requesting information from a plurality of applications in response to receiving data indicative of a telecommunications device during a telephone call. The information may include information associated with a second user of the telecommunications device. The information received from the applications may be displayed for the first user to view during the telephone call.Type: GrantFiled: June 25, 2008Date of Patent: September 30, 2014Assignee: CenturyLink Intellectual Property LLCInventors: Victoria M. Toner, Johnny Hawkins, Rich Schermerhorn, Shekhar Gupta, Mike A. Roberts, Koushik Chatterjee
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Patent number: 8848887Abstract: A device receives ordered call routing lists, receives information about a call, from an originating location, to a terminating location of a network, and determines a jurisdictional index for the call based on the originating and terminating locations and based on jurisdiction definitions of carriers associated with the network. The device also selects a route list from the ordered call routing lists based on the determined jurisdictional index and based on the terminating location, selects a route from the selected route list, and provides routing instructions to network elements associated with the selected route, where the call is routed to the terminating location via the selected route and based on the routing instructions.Type: GrantFiled: February 27, 2009Date of Patent: September 30, 2014Assignee: Verizon Patent and Licensing Inc.Inventor: John G. Willman
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Patent number: 8848888Abstract: Communication networks and associated methods are disclosed that provide charging for long duration sessions. A charging data system of the communication network receives interim accounting request messages from a network element that is serving a session. The charging data system identifies interim timestamps for the interim accounting request messages, and stores the interim timestamps. After a time period during the long duration session, the charging data system generates a partial CDR. The charging data system then inserts duration information for the long duration session in the partial CDR based on the stored interim timestamps, and transmits the partial CDR to a correlation system. The correlation system may then calculate a total duration for the session based on the duration information in the partial CDR. Even if a start/stop timestamp is not available, the correlation system may estimate the total duration of the session based on the interim timestamps.Type: GrantFiled: January 13, 2012Date of Patent: September 30, 2014Assignee: Alcatel LucentInventor: Yigang Cai
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Patent number: 8848889Abstract: An embodiment according to the invention provides automatic discovery, via Automatic Speech Recognition (ASR) and Voice Biometrics, of the identification of a caller, when the caller is making a phone call from, for example, a residential line. The caller may, for example, initiate a phone call by voice request to a computer or other device. The device initiates the call, but rather than using the conventional technique of determining Calling Name via lookup to the Transaction Capabilities Application Part (TCAP) database, the embodiment uses a technique of ASR in tandem with voice or other biometrics to recognize who within the residence is making the call, and to use the name associated with the requesting caller's voiceprint for determining the Calling Name to display to the called party. Other forms of biometrics, such as image biometrics (e.g., facial or iris biometrics), may alternatively be employed.Type: GrantFiled: January 23, 2013Date of Patent: September 30, 2014Assignee: Nuance Communications, Inc.Inventors: Patrick Wood, Russell Vetrano
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Patent number: 8848890Abstract: An embodiment of a method for routing an incoming call includes receiving an incoming call addressed to a single phone number associated with a plurality of users at a network routing device. The method further includes determining, by the network routing device, an incoming caller identifier associated with the incoming call and determining, by the network routing device whether the incoming caller identifier matches at least one caller identifier in a caller list associated with at least one particular user of the plurality of users. If the caller identifier matches a caller identifier in a caller list associated with the particular user, the incoming call is routed, by the network routing device, to at least one telephone associated with the particular user.Type: GrantFiled: August 13, 2008Date of Patent: September 30, 2014Assignee: CenturyLink Intellectual Property LLCInventors: Shekhar Gupta, Mike A. Roberts
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Patent number: 8848891Abstract: A method, system, and computer program product for providing caller identification services to an Internet Protocol-enabled device are provided. The method includes receiving a communication request from a caller device over a voice network, the communication request including a caller party number, mapping a called party number to an Internet Protocol-enabled device address of a called party, and sending the caller party number to the Internet Protocol-enabled device address corresponding to the called party number.Type: GrantFiled: July 9, 2012Date of Patent: September 30, 2014Assignee: AT&T Intellectual Property I, L.P.Inventors: Jeffrey Cassanova, James Carlton Bedingfield, Sr., Li Zhang
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Patent number: 8848892Abstract: The present invention relates to contact list with means to attach memo to contact list entry. Memo comprises of one or more of data, voice, image, and video files. Memo is displayed on communication device when corresponding contact list entry is activated, such as when contact list entry is selected to initiate outgoing communication; and when incoming communication is received from entity corresponding to contact list entry. Present invention provides users means to remember desired conversation points at the time communication is initiated with an entity.Type: GrantFiled: March 15, 2008Date of Patent: September 30, 2014Inventor: Nitesh Ratnakar
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Patent number: 8848893Abstract: A method for callback processing in telecommunication capability opening, a telecommunication capability opening server, a client, and a telecommunication capability opening service system are disclosed. The method includes: receiving a telecommunication capability application programming interface (API) call request sent by a client, where the telecommunication capability API call request includes a callback information parameter; performing callback processing according to the telecommunication capability API call request, and generating a callback message according to the callback information parameter; and pushing the callback message to the client.Type: GrantFiled: April 25, 2013Date of Patent: September 30, 2014Assignee: Huawei Technologies Co, Ltd.Inventors: Zhihong Qiu, Youliang Yan, Wangbin Zhu, Hongbo Jin, Wenyang Zang
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Patent number: 8848894Abstract: A system includes a tandem access controller (TAC) coupled to a PSTN, where the TAC allows a subscriber to set-up and make changes to the configuration of his/her phone line or other communications device. Such changes include selective call forwarding. The TAC is controlled by the subscriber using the web. The TAC is coupled internally to the PSTN in a local service area and is outside the subscriber's central office. A calling party makes a first call to the subscriber using the subscriber's public telephone number. The TAC receives the first call prior to the call reaching the subscriber's terminating central office. The TAC then carries out the subscriber's instructions for the first call, such as making one or more second calls using telephone numbers different from the subscriber's public telephone number. When the second call is answered, the answering phone is connected by the TAC to the caller.Type: GrantFiled: January 25, 2012Date of Patent: September 30, 2014Assignee: Focal IP, LLCInventors: Samuel F. Wood, Jerry A. Klein, Margaret Susan Asprey
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Patent number: 8848895Abstract: A system for and method of providing a gateway transfer mechanism is presented. In one exemplary embodiment, the system and method of providing a gateway transfer mechanism may be realized as a method, comprising identifying, at a gateway, a call to be routed to a first location, determining whether to transfer the call to a second location, in the event the call is to be transferred to the second location, transferring the call, wherein transferring the call comprises ending a process to route the call to the first location, generating transfer information for the second location, and transferring the call to the second location using the generated transfer information.Type: GrantFiled: August 25, 2009Date of Patent: September 30, 2014Assignee: Verizon Patent and Licensing Inc.Inventors: Prashant B. Desai, Juan M. Vasquez, Meyuresh M. Hegde, Parind S. Poi, Haridas Bhogade
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Patent number: 8848896Abstract: The present invention relates to a message-based notifying method for notifying a waiting queue and an application server, wherein the method includes: sending, by a calling terminal, a call request to a called terminal; forwarding, by an application server, to the called terminal the call request sent from the calling terminal, and determining from a response message returned from the called terminal whether the called terminal is in an idle status; and if the called terminal is in a busy status, then adding by the application server the calling terminal into a waiting enqueuing queue of the called terminal, and sending to the calling terminal a waiting notification message containing a waiting queue value corresponding to the calling terminal; or if the called terminal is in an idle status, then establishing directly a communication connection between the calling terminal and the called terminal.Type: GrantFiled: November 15, 2007Date of Patent: September 30, 2014Assignee: China Mobile Communications CorporationInventors: Jianming Zhou, Congxing Ouyang, Jinglei Liu
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Patent number: 8848897Abstract: An automated multimedia call center device may receive a verbal request for information from a user device during a multimedia session between the automated multimedia call center device and the user device. The automated multimedia call center device may further obtain a group of recognition results for the verbal request using speech recognition, cause at least two recognition results of the group of recognition results to be visually displayed on the user device, receive selection of one recognition result of the at least two recognition results, perform a search using the selected one recognition result to obtain multimedia content, and provide the multimedia content to the user device.Type: GrantFiled: December 20, 2007Date of Patent: September 30, 2014Assignee: Verizon Patent and Licensing Inc.Inventors: Paul T. Schultz, Robert A. Sartini
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Patent number: 8848898Abstract: Aspects of systems and methods for maintaining and operating agent nodes are provided. In some embodiments, calls, contacts, and other work units may be routed to individual customer service agents via a centralized queue based on a variety of factors. Some embodiments may provide market-based call pricing and customer service agent compensation.Type: GrantFiled: February 20, 2009Date of Patent: September 30, 2014Assignee: Amazon Technologies, Inc.Inventors: Jon R. Jay, Jeremy A. Dashe, Yung-Chun Lin, Kenneth C. Macfarlane, Eric S. Stone, Paul Sharpe, Nate Glissmeyer
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Patent number: 8848899Abstract: An operator network is capable of routing incoming customer care calls to specific customer care representatives based on a subscriber profile and customer service representative (CSR) skill set. The device profile is retrieved from the mobile handset while the incoming customer care call is in a queue waiting to be connected to a CSR. The retrieved device profile is also used to determine an appropriate CSR to handle an incoming customer care call.Type: GrantFiled: March 27, 2008Date of Patent: September 30, 2014Assignee: QUALCOMM IncorporatedInventors: Jeffrey Brunet, Ian Collins, Yousuf Chowdhary, Bindu Rama Rao
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Patent number: 8848900Abstract: Embodiments of the invention provide systems and methods for updating customer service agent skillset definitions within a customer relationship management system. According to one embodiment, updating a skillset definition for an agent in a Customer Relationship Management (CRM) system can comprise defining an initial skillset for the agent including indications of areas of expertise for which the agent is available to handle related customer requests. A request can be received from the agent to update the initial skillset definition to indicate a new area of expertise for which the agent wishes to be considered qualified. A determination can be made as to whether the agent is qualified for the new area of expertise. In response to determining the agent is qualified, the skillset for the agent can be updated to indicate the agent is qualified to begin handling customer requests related to the new area of expertise.Type: GrantFiled: February 7, 2013Date of Patent: September 30, 2014Assignee: Oracle International CorporationInventor: Chad Farmer
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Patent number: 8848901Abstract: A call-center has agents using headsets, which are connected to a private business exchange (PBX). Noise cancellation occurs in a noise filter, within or connected to the PBX. Noise cancellation for a particular agent's conversation is achieved by receiving the voice signals from neighboring agents' headsets and by using adaptive noise cancellation in the noise filter to remove the other agents' conversations from the particular agent's conversation. Microphones may also be placed at other noise sources, such as HVAC equipment, so that offending noises are accurately received at the noise filter and removed from the agents' conversations.Type: GrantFiled: April 11, 2006Date of Patent: September 30, 2014Assignee: Avaya, Inc.Inventor: Eric John Diethorn
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Patent number: 8848902Abstract: A headphone device includes: two output units for outputting playback audio which has been played back; a contact determination unit determining the occurrence of contact with respect to a telephone device; a first audio-collecting unit for collecting call voice generated from the telephone device; a second audio-collecting unit for collecting ambient external sound; and an output audio control unit performing control so that the call voice is outputted from one output unit of the two output units and the external sound is outputted from the other output unit when it is determined that contact has occurred by the contact determination unit.Type: GrantFiled: March 18, 2010Date of Patent: September 30, 2014Assignee: Sony CorporationInventors: Chisato Kemmochi, Shiro Suzuki, Kyosuke Matsumoto
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Patent number: 8848903Abstract: A side channel attack resistance evaluation apparatus includes: a measurement section that measures side channel information leaking from an encryption device to be evaluated; a noise removal section that removes noise from the measured side channel information using a band-pass filter (BPF); a passband determination section that determines the passband of the band-pass filter; and a DSCA (Differential Side-Channel Analysis) evaluation section that evaluates resistance against the differential side channel analysis. The passband determination section preferably has a DFT processing section and a power spectrum analysis section, or has a DFT processing and a DFA processing section.Type: GrantFiled: February 4, 2009Date of Patent: September 30, 2014Assignee: NEC CorporationInventors: Toru Hisakado, Noritaka Yamashita
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Patent number: 8848904Abstract: The replacement of secret keys is a central problem in key management. Typical solutions exchange handshaking messages, involve complex computations, or require the cooperation of trusted third parties. Disclosed herein is a key replacement method that exploits the randomness of Markov models to efficiently provide fresh keys to users. Unlike other methods, the proposed method removes the need for extra communications, intensive computation, or third parties. It is demonstrated that the proposed method has perfect forward secrecy as well as resistance to known-key attacks.Type: GrantFiled: October 23, 2009Date of Patent: September 30, 2014Assignees: University of Maryland, College Park, The United States of America as represented by Secretary of the ArmyInventors: John S. Baras, Paul L. Yu, Brian M. Sadler
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Patent number: 8848905Abstract: Deterrence of device subversion by substitution may be achieved by including a cryptographic fingerprint unit within a computing device for authenticating a hardware platform of the computing device. The cryptographic fingerprint unit includes a physically unclonable function (“PUF”) circuit disposed in or on the hardware platform. The PUF circuit is used to generate a PUF value. A key generator is coupled to generate a private key and a public key based on the PUF value while a decryptor is coupled to receive an authentication challenge posed to the computing device and encrypted with the public key and coupled to output a response to the authentication challenge decrypted with the private key.Type: GrantFiled: July 28, 2010Date of Patent: September 30, 2014Assignee: Sandia CorporationInventors: Jason R. Hamlet, Todd M. Bauer, Lyndon G. Pierson
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Patent number: 8848906Abstract: A method begins by a dispersed storage (DS) processing module encrypting a plurality of data segments of the data using a plurality of encryption keys to produce a plurality of encrypted data segments and generating a plurality of deterministic values from the plurality of encrypted data segments. The method continues with the DS processing module establishing a data intermingling pattern and generating a plurality of masked keys by selecting one or more of the plurality of deterministic values in accordance with the data intermingling pattern and performing a masking function on the plurality of encryption keys and the selected one or more of the plurality of deterministic values. The method continues with the DS processing module appending the plurality of masked keys to the plurality of encrypted data segments to produce a plurality of secure data packages and outputting the plurality of secure data packages.Type: GrantFiled: November 27, 2012Date of Patent: September 30, 2014Assignee: Cleversafe, Inc.Inventors: Gary W. Grube, Timothy W. Markison
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Patent number: 8848907Abstract: One embodiment is a computer program product for processing information to obtain an HMAC, comprising: by using a padding circuit, generating first key data by adding 0 with respect to secret key data, setting the secret key data as second key data, or generating third key data by adding 0 with respect to a first digest value, according to comparison result of a second key length and a block length of the hash function, and performing an exclusive OR operation with a second constant with respect to one of the first key data, the second key data, and the third key data to calculate first data; by using a hash calculation circuit, obtaining the first digest value, and obtaining a second digest value, by using a holding circuit, storing the secret key data or the first digest value; and by using a control unit, managing a processing state for calculating the HMAC.Type: GrantFiled: October 10, 2013Date of Patent: September 30, 2014Assignee: Kabushiki Kaisha ToshibaInventor: Koichi Fujisaki
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Patent number: 8848908Abstract: An image processing apparatus includes a determination unit configured to determine whether secret information that should not be transmitted to a web server is contained in an HTML file provided by a web server. A web browser does not transmit the secret information determined by the determination unit to the web server. A job control unit executes a device function using the secret information that is not transmitted to the web server according to determination by the determination unit.Type: GrantFiled: July 16, 2010Date of Patent: September 30, 2014Assignee: Canon Kabushiki KaishaInventor: Kousuke Nakashima
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Patent number: 8848909Abstract: Systems (100) and methods for selectively controlling access to data streams communicated from a first communication device (FCD) using a timeslotted shared frequency spectrum and shared spreading codes. Protected data signals (1301, . . . , 130S) are modulated to form first modulated signals (1321, . . . , 132S). The first modulated signals are combined with first chaotic spreading codes to form digital chaotic signals. The digital chaotic signals are additively combined to form a protected data communication signal (PDCS). The PDCS (136) and a global data communication signal (GDCS) are time division multiplexed to form an output communication signal (OCS). The OCS (140) is transmitted from FCD (102) to a second communication device (SCD) over a communications channel. The SCD (106, 108, 110) is configured to recover (a) only global data from the OCS, or (b) global data and at least some protected data from the OCS.Type: GrantFiled: July 22, 2009Date of Patent: September 30, 2014Assignee: Harris CorporationInventors: Alan J. Michaels, David B. Chester
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Patent number: 8848910Abstract: A system includes an HDCP-over-USB controller including an HDCP module for encrypting or decrypting video data according to an HDCP standard prior to transmission or display of said video data.Type: GrantFiled: April 10, 2009Date of Patent: September 30, 2014Assignee: Hewlett-Packard Development Company, L.P.Inventor: Luke Mulcahy
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Patent number: 8848911Abstract: Provided is a content receiving device that can reduce processing loads at a time when an encrypted stream is decrypted. A video recording and reproducing device 5 includes: a receiving section 20 that receives a video stream in which data of a content containing video is divided into a plurality of TS packets; an extraction section 23 that extracts from the video stream, in a case where the video stream received by the receiving section 20 is an encrypted stream, a scramble key for decrypting the encrypted stream; a decryption section 24 that decrypts, by using the scramble key, only a specific packet among the plurality of TS packets; and an obtaining section 25 that obtains predetermined information of the video stream, based on data decrypted by the decryption section 24.Type: GrantFiled: November 29, 2010Date of Patent: September 30, 2014Assignee: Sumitomo Electric Networks, Inc.Inventors: Yuusuke Honke, Shinya Uemachi, Yoshinori Matsuda