Abstract: In an example system for operating a call center, personal profiles of clients of a service of the call center are maintained. At least some of the profiles include contact information for entities in a trusted network designated by the respective clients. When a contact is received at the call center relating to a particular one of the clients, the call center automatically selects on of the designated entities to contact. The automatic selection may be made based on one or more of a number of factors, for example the location of the designated entity, the nature of the incident that prompted the initial contact to the call center, skills possessed by the designated entities, or other factors.

Abstract: Devices, systems, and methods are provided for adherence monitoring, and devices, systems, and methods are provided for monitoring use of consumable dispensers. In general, the devices, systems, and methods can facilitate an individual's adherence to a schedule for consuming consumables and can facilitate monitoring and tracking of the individual's adherence to the schedule. The devices, systems, and methods can allow data regarding the individual's historical adherence to the schedule to be accessible via a computer system. In one embodiment, an accessory is provided that can be configured to attach to consumable dispensers. The accessory can be configured to be removably and replaceably coupled to the dispenser. The accessory can be configured to provide a notification to a user indicating that a certain event occurred and/or that a certain action needs to be taken. The accessory can be configured to sense attachment thereof to and removal thereof from the dispenser.

Abstract: An emergency report apparatus in a vehicle transmits a signal of an emergency report to a center apparatus via a communication network when determining that the vehicle collides. The apparatus has a plurality functions for the emergency report with an operating power supplied from a vehicle battery in the vehicle. A backup battery is included to supply an operating power when the electric power supplied from the vehicle battery declines. A measurement device is included to measure a battery capability of the backup battery. A restriction device is included to restrict a function for the emergency report when the battery capability measured is lower than a predetermined value.

Abstract: Devices, systems, and methods are provided for adherence monitoring, and devices, systems, and methods are provided for monitoring use of consumable dispensers. In general, the devices, systems, and methods can facilitate an individual's adherence to a schedule for consuming consumables and can facilitate monitoring and tracking of the individual's adherence to the schedule. The devices, systems, and methods can allow data regarding the individual's historical adherence to the schedule to be accessible via a computer system. In one embodiment, an accessory is provided that can be configured to attach to consumable dispensers. The accessory can be configured to be removably and replaceably coupled to the dispenser. The accessory can be configured to provide a notification to a user indicating that a certain event occurred and/or that a certain action needs to be taken. The accessory can be configured to sense attachment thereof to and removal thereof from the dispenser.

Abstract: A method includes receiving, at a server, an indication of an evacuation condition from a sensory node located in a structure. The method also includes determining a severity of the evacuation condition. The method further includes adjusting a sensitivity of at least one sensory node in the structure based at least part on the severity of the evacuation condition.

Abstract: A system for event triggering comprises an interface and a processor. An interface configured to receive a face tracking data and receive a sensor data. The processor configured to determine a degree of drowsiness based at least in part on the face tracking data and the sensor data; in the event that the degree of drowsiness is greater than a first threshold, capture data; and in the event that the degree of drowsiness is greater than a second threshold, provide a warning.

Abstract: A method and system for an automated dispatch protocol are described. Display information may be generated for multiple dispatch schemes that correspond to different types of emergency responses. Once a dispatch scheme is selected, a computer-aided dispatcher (CAD) may generate electronic broadcast instructions that are to be wirelessly transmitted to one or more emergency responders. The dispatch scheme selection may be in response to an input provided by an operator of a viewing station in which the display information is presented. One or more signals may be generated such that the CAD and/or an emergency responder locator can identify the emergency responders to be dispatched. The signals may include incident location information received from an emergency service and/or incident location information computed from coordinate information received from one or more sensors.

Abstract: A system and method for remotely monitoring and controlling building security are provided. A controller is communicatively coupled to security devices of a building and can communicate an activity event detected by one of the security devices to a remote user device. The controller can then establish a communication session between the remote device and a security device via the controller, thereby allowing the user to communicate with any visitors. Video from a security device can be transmitted by the controller to the user device or an alternative user-device. Access instructions can be provided by the user, in response to which the controller can deactivate various building security measures. Security measures can be reactivated by the controller automatically or in response to a user command. Additionally, the controller can monitor visitor compliance with the deactivated security measures and activate alarms or notify security agencies if necessary.

Abstract: A method for providing notification of an alarm event to a plurality of individuals and communication therebetween having steps that include: receiving an alarm event signal from an alarm system indicating an alarm event; determining a customer associated with the alarm event; determine a plurality of individuals that are to be contacted based upon the customer that has been determined as being associated with the alarm event; selecting a transmission vector having a corresponding transmission identifier; correspondingly associating the selected transmission identifier with the alarm event; sending an alarm event notification to each of the plurality of individuals utilizing the selected transmission vector; and receiving a response to the notification and automatically associating the same; directing each of the plurality of individuals into a virtual chat room corresponding to the alarm event; and facilitating communication between the individuals within the virtual chat room.

Abstract: A method of tracking a lead mobile device entails receiving tracking data that includes a current location for both the lead mobile device and at least one other mobile device that is also tracking the lead device. The method also entails displaying the current locations of the lead device and of the at least one other mobile device that is also receiving the tracking data. A related method shares tracking data with other mobile devices by activating a communication application, communicating with a plurality of other mobile devices via the communication application, and receiving user input to cause the mobile device to transmit tracking data to the plurality of other mobile devices.

Abstract: A first mobile device includes a location processor, a communication processor, and a display, and a second mobile device includes a location processor and a communication processor. The first mobile device is configured to wirelessly communicate with the second mobile device, and the first mobile device is configured to display a superimposed icon representing a location of the second mobile device as viewed from the perspective of the first mobile device when the first mobile device is pointed in the direction of the second mobile device.

Abstract: A method, devices, a system, and computer programs for informing multiple mobile terminals (UE10-90) of an emergency event are disclosed. The method comprises the steps of receiving (S300) emergency information associated with the emergency event, establishing (S400) an emergency multimedia capable distribution bearer for a delivery of an emergency service associated with the received emergency information, the emergency multimedia capable distribution bearer being associated with an emergency priority indicator indicating a higher priority for the emergency multimedia capable distribution bearer compared to further communication being not associated with the emergency priority indicator, and delivering (S600) the emergency service via the emergency multimedia capable distribution bearer to the multiple mobile terminals (UE10-90).

Abstract: A subscriber may interact with a mobile device to control a security system. For example, a panel interface that may correspond to a control panel of the security system may be provided to the mobile device. The subscriber may then interact with the panel interface to control the security system. Additionally, an activation indication from a component of the security system may be provided to the mobile device via an activation interface. The activation interface may include information such as an alarm type, zone, or the like that may be associated with the activation indication.

Abstract: Exemplary embodiments of this invention encompass a method that includes receiving information packets transmitted from a plurality of vehicles, each information packet including at least a location of a vehicle that transmits the information packet; analyzing the plurality of information packets to infer a presence of a transportation hazard at a particular location and a type of transportation hazard as being one of a static or a dynamic transportation hazard; and transmitting warning information descriptive of the particular location and the type of transportation hazard for reception at least by vehicles likely to encounter the transportation hazard.

Abstract: A first responder task-optimization system includes a network-connected server having at least one processor and data repository, software running on the at least one processor from a non-transitory medium, the software providing a first function for receiving evacuation-success notification information from persons evacuating from pre-specified locations in the path of the progression of a disaster, a second function for associating the received evacuation-success notification information to the pre-specified locations on at least one digitally rendered geographic representation of the area in the path of the disaster, and a third function for serving the at least one geographic representation including the associated notification information to first responders in the field.

Abstract: An alarm system having one or more computer-readable media comprising computer-executable instructions for providing notification of an alarm event to individual(s). The computer-executable instructions perform steps comprising: receiving an alarm event from an alarm system; determining a customer associated with the alarm event; determining at least one individual that is to be contacted based upon the customer that has been determined as being associated with the alarm event; selecting a transmission vector from a plurality of available transmission vectors; associating the selected transmission vector with the alarm event; sending an alarm event notification to the individual(s) utilizing the selected transmission vector; and awaiting a response to the alarm event notification. The response may provide a response vector which can be used to route the response to an appropriate agent.

Abstract: A method includes receiving occupancy information from a node located in an area of a structure, where the occupancy information includes a number of individuals located in the area. An indication of an evacuation condition is received from the node. One or more evacuation routes are determined based at least in part on the occupancy information. An instruction is provided to the node to convey at least one of the one or more evacuation routes.

Abstract: A patient terminal can communicate with doctor terminals and a center terminal via a communication network. The patient terminal acquires vital data from a measuring device with a receiving unit. A control unit determines whether the vital data contains an abnormal value and the necessity of messaging depending on the presence or absence of a manual messaging request with a message button and selects the doctor terminal or the center terminal. When it is determined that messaging is necessary, the control unit makes a communication unit call the selected terminal.

Abstract: A system for effecting context-cognizant medical reminders for a patient; the system including: (a) at least one sensor unit situated proximately with the patient; the at least one sensor unit sensing and indicating at least one aspect of a personal context of the patient; (b) at least one long-range communication unit configured for wireless communication with a remote patient care monitoring facility via a wireless communication network; and (c) at least one short-range communication unit communicatingly coupled with the at least one sensor unit and with the at least one long-range communication unit; the at least one short-range communication unit and the at least one long-range communication unit cooperating to convey information from the at least one sensor unit to the remote patient care monitoring facility regarding the personal context of the patient.

Abstract: The embodiments herein provide a system and a method for automatic distress alerting at sea. The method comprises detecting a distress situation by the sensors, sending a distress signal to the processor device, initiating an alarm for a pre-defined time, confirming the detected distress situation by a responsible officer, sending a distress alert package generated by the processor device through a main transmitter device to several satellites and to the terrestrial stations, informing nearest maritime search and rescue coordination centers after receiving the distress alert package and sending one or more rescue teams to a location based on a data provided in the distress alert package. If the alarm is detected to be false by the responsible officer then the distress alert is removed and alarm is activated if the responsible officer neither confirms nor denies the distress situation.

Abstract: An electronic device and method for providing customizing notifications is disclosed. Event generation and handling components are associated with different device event types and for generating a notification event upon occurrence of an event handled by the respective event generation and handling component is provided. Profile management component manages user profiles defining user preferences of notifications associated with different incoming device event types and managing profile exceptions defining one or more notification exceptions to the user profiles.

Abstract: A first responder task-optimization system includes a network-connected server having at least one processor and data repository, software running on the at least one processor from a non-transitory medium, the software providing a first function for receiving evacuation-success notification information from persons evacuating from pre-specified locations in the path of the progression of a disaster, a second function for associating the received evacuation-success notification information to the pre-specified locations on at least one digitally rendered geographic representation of the area in the path of the disaster, and a third function for serving the at least one geographic representation including the associated notification information to first responders in the field.

Abstract: A subscriber of the Emergency Alert System (EAS) receiving an EAS alert message can obtain additional multimedia information in based upon the location of the subscriber. The additional multimedia information can include information pertaining to available shelter, medical facilities, the location of emergency supplies, a plume map, evacuation routes, or the like. In an example embodiment, the Global Positioning System or other device location systems is utilized to determine the location of the subscriber. The location information along with EAS alert information is used to query a database to obtain the additional information.

Abstract: An alarm monitoring station is capable of establishing a two way communications channel over a network to connect the monitoring station and alarm panels at monitored premises, for real time voice communication between the panels and the monitoring station. The monitoring station is further operable to provide pre-programmed voice messages to the alarm panels based on the sensed alarm condition over the two way communications channel. In this way, occupants at the premises may be notified of the sensed condition before speaking with an operator at the monitoring station.

Abstract: Embodiments of the invention provide a communication system for care providers and a method of managing patient care utilizing same. The system comprises a patient communication unit configured to be positioned proximate to a patient and operable to capture a patient call that includes speech input of the patient, a central console communicably coupled with the patient communication unit for receiving the call from the patient communication unit, and a portable communication unit configured to be carried by a care provider and communicably coupled with the central console, the portable communication unit operable to receive the call from the central console, to capture speech input of the care provider, and to play at least a portion of the patient speech input, the portable communication unit further operable to convert at least a portion of the care provider speech input into at least one command associated with the call.

Abstract: A vehicle-dispatching system includes a service center and a plurality of hosts disposed in respective vehicles. For equally distributing the chances of accepting a reserved vehicle service task, a vehicle-dispatching method is provided. Firstly, the service center is in communication with the hosts of respective vehicles, thereby establishing a database and a dispatching priority ranking table. When the service center receives a vehicle service request, a vehicle is selected from the database according to the dispatching priority ranking table. If the host of the selected vehicle receives the inquiry signal and consents to accept a vehicle service task, a vehicle service confirming signal is issued from the host of the selected vehicle. When the service center receives the vehicle service confirming signal from the host of the selected vehicle, the host of the selected vehicle is adjusted to a lower priority ranking in the dispatching priority ranking table.

Abstract: Methods for responding to a potential incident are provided in which data about the potential incident is received from a first remote sensing unit. Additional remote sensing units are identified that may have additional data about the potential incident, and additional data about the potential incident is received from at least some of these additional remote sensing units. The totality of the received data is then analyzed, and at least one remote entity is automatically notified regarding the occurrence of the potential incident.

Abstract: This invention relates generally to computer systems, and more specifically, to a premise monitoring system. In one embodiment, the invention includes operations of receiving one or more signals containing a device identifier and a device condition from one or more remote alarm monitoring systems; retrieving enhanced information based on the device identifier and/or the device condition; determining one or more communication methods and/or communication destinations based on the device identifier and/or the device condition; and dispatching the enhanced information to the one or more communication destinations using the one or more communication methods.

Abstract: A system and method including one or more cameras or other sensors to monitor an area, and to transmit such images or sensory data to a local hub that may include a cellular modem. The hub may transmit images or data to a remote cellular handset, where a user may view the images or data, and may transmit a signal back to the hub to take an action in or relating to the area being monitored or relating to the camera or sensor monitoring the area.

Abstract: A body-mounted electronic audio device playing prerecorded audio statements automatically issued as directed by wirelessly connected stationary computer decision-making using input from wearers and devices within the workplace environment to support to improve operational efficiency and effectiveness especially those in fast food stores.

Abstract: A system and method for controlling calls in a vehicle during an emergency situation that includes identifying an emergency situation and placing a voice call or a data call to the vehicle in response to the emergency situation. If the placed call cannot be connected because the vehicle has another call in progress, then an SMS message is sent to the vehicle which contains a command used by the vehicle to interrupt the in-progress call. This enables a call center or public safety personnel to obtain remote access in emergency situations, such as when the vehicle location needs to be determined or an occupant of the vehicle is contacted.

Abstract: A system and method for remotely monitoring and controlling building security are provided. A controller is communicatively coupled to various security devices of a building and can communicate an activity event detected by one of the security devices to a remote user device. The controller can then establish a communication session between the remote device and a security communication device via the controller, thereby allowing the user to communicate with any visitors. Video from a security device can be transmitted by the controller to the user device or an alternative user-device. Access instructions can be provided by the user to the controller, in response to which the controller can deactivate various building security measures. Security measures can be reactivated by the controller automatically or in response to a user command. Additionally, the controller can monitor visitor compliance with the deactivated security measures and activate alarms or notify security agencies if necessary.

Abstract: A method and a system of associating correlating metadata with data assets, such as video and audio files, so that the files are rendered as a combination presentation are described herein. The system includes a client a media capture device that provides on board storage, network connectivity, preprocessing, preview buffering, file management, and an eventing system. The method includes capturing the media, associating the media with other media via an identifier, and supports associating correlating metadata prior to time of media capture and during media capture on the capture device itself, and after media capture either on a local machine or on an on-line group. When the combination presentation is presented, additional associated advertising and annotations may be provided upon rendering.

Abstract: A mobile electronic device has a notification mechanism for notifying a user of device events in accordance with an active notification profile defining notification options and one or more exception notification profiles defining notification options based on specified attributes of a device event. A mechanism is provided for identifying one or more attributes in an incoming device event and for overriding the active notification profile with one of the exception notification profiles that has attributes corresponding to the identified attributes. The user is thus notified in accordance with notification options specified in the exception profile of the device.

Abstract: The present invention is directed toward systems and methods for providing a remote monitoring system with radio dispatch. In an exemplary embodiment, the present invention provides a central monitoring unit for receiving a first event signal from a first remote monitoring device, identifying the first remote monitoring device as the originator of the first event signal, accessing a first prerecorded dispatch message associated with the first event signal, and transmitting the first prerecorded dispatch message. The present invention may also include multiple remote monitoring units for detecting events at a plurality of remote monitoring locations. Upon detection, the remote monitoring units transmit an event signal to the central monitoring unit.

Abstract: A method and system for determining which vessel a container is loaded on. Independent location information received from the container and a vessel is compared to determine a distance between the vessel and the container. If the distance is within the length of the vessel, the container is loaded on the vessel.

Abstract: The subject invention provides a system and method of providing emergency response to a user carrying a user device (32). The method establishes a monitoring database (34) including identifications for a plurality of user devices (32) and user information associated with each of the user devices (32). An internet protocol (IP) address is established for the monitoring database (34) and for each user device (32). The monitoring database (34) includes contacts to be contacted in an emergency for each user of each user device (32) and receives priority information for notifying the contacts. Communication is established between one of the user devices (32) and the monitoring database (34) and the monitoring database (34) automatically processes the priority information to notify the contact using either internet protocols or public-switched telephone networks.

Abstract: A communication module communicates between the tools or control panel and the technician. A communications module connects to or by the control panel or other controller of the protection system. The communications module wirelessly communicates with a service tool, such as a personal data assistant. The technician may control the protection system with the service tool from a remote location, such as by a monitoring device or other component being tested. The communications module may be taken with the technician when testing is complete or left in the building for later use. The communications module is provided as part of the protection system or is added at a later time to an existing system.

Abstract: A system for detecting and responding to emergency events includes a plurality of local emergency detection and response units positioned in a local area. Each unit includes one or more local sensing agents and a local detection manager. Each local sensing agent is operable to detect emergency events by a change in a given emergency factor in the local area and to convey data representative of the change in the emergency factor to a detection manager which is operable to receive the data and to assign a value to the emergency factor according to the data. A central location controller unit and/or the local emergency detection and response unit are operable for classifying the assigned value of the emergency function to form an assigned value classification and for initiating the local emergency event response agent to implement a response protocol according to the assigned value classification.

Abstract: A system for monitoring and reporting of alarm events occurring in a monitored system includes a power supply, a switch module, an alarm interface, an event message module and a system controller wherein the switch module provides active power to the event message module, the wireless communication module and the system controller only when an alarm event is detected.

Abstract: The apparatus is applicable to a communications network, wherein, via an information processing platform of a network server end, the system is connected to a network surveillance device installed in a monitored environment, in which the information processing platform processes and saves event message about the environment acquired by the network surveillance device, and generates corresponding notification messages. Via a browsing authorization certification mechanism, the system allows a user having been identified as a certified user to connect to the information processing platform via a communication terminal device for monitoring message information.

Abstract: Systems and methods that provide for collection of sensor data in a wireless network with a dynamically changing structure. A data collection protocol exploits the self-awareness capabilities of nodes in selection of tree structures that form the wireless network during communication with a base station. The data collection protocol can further include a topology control component (which regulates how nodes are distributed among various tree structures and associated communication channels with the base station) and data retrieval component (which coordinates among the sensors to transmit data packets containing sensor data to efficiently employ available bandwidth).

Abstract: The present invention discloses a radio frequency (RF) reader grid and method for facilitating transactions. The RF reader grid includes a transponder, a RFID reader, and a host RFID reader in communication with a merchant system. The secondary and host RFID readers communicate with one another via wireless, RF frequencies. The present invention also discloses a wireless grid that comprises non-radio frequency readers, such as magnetic stripe readers. In addition, a method for using a secondary RFID reader to perform a transaction is disclosed. The method includes the steps of initializing the secondary RFID reader, communication transaction information using the secondary RFID reader and processing the transaction information using a host RFID reader.

Abstract: A method and system for providing a telematics readiness mode including receiving a first readiness mode input at a telematics unit, initiating a readiness mode responsive to the received first readiness mode input, receiving a second readiness mode input at the telematics unit while in the readiness mode, and determining a readiness action based on the received second readiness mode input. A computer usable medium with suitable computer program code is employed for providing a telematics readiness mode.

Abstract: A private network emergency pager alert system as described herein can generally utilize a plurality of personal alert pager devices and a main controller in two-way communication with each personal alert pager device. Each personal alert pager device can be provided with a transceiver for receiving alerts from the main controller and for sending alerts to the main controller, a text display for receiving alert messages, switches for sending an alert to the main controller, and a GPS receiver for providing location data of the personal alert pager device to the main controller. The personal alert pager device could additionally be provided with an RFID module and/or a key pad for sending text messages.

Abstract: The present invention is directed toward systems and methods for providing a remote monitoring system with radio dispatch. In an exemplary embodiment, the present invention provides a central monitoring unit for receiving a first event signal from a first remote monitoring device, identifying the first remote monitoring device as the originator of the first event signal, accessing a first prerecorded dispatch message associated with the first event signal, and transmitting the first prerecorded dispatch message. The present invention may also include multiple remote monitoring units for detecting events at a plurality of remote monitoring locations. Upon detection, the remote monitoring units transmit an event signal to the central monitoring unit.

Abstract: A system and method are described herein that includes a presence server which is capable of notifying a watcher about a location of a person using a rich presence element in accordance with security and privacy rules specified by the person. In the preferred embodiment, the system uses a read/write RFID tag and RFID reader as well as a presence server to collect, store and distribute location information as a presence element to the watcher. To accomplish this, the user data and program carrying capability of the read/write RFID tag is used to push to the presence server not only location information but also policies and rules established by the user to control the distribution of the location information as a presence element to watchers. The location policy rules can be made and controlled by the user and/or a third party.

Abstract: The surveillance system includes a remote monitoring station, at least one mobile radio (e.g. a handheld radio), and one or more deployable sensors each for unattended surveillance to transmit a detection signal in response to a detected activity. A deployable gateway surveillance node includes a controller and at least one wireless transceiver cooperating therewith to transmit a notification to the remote monitoring station based upon a received detection signal, and determine and transmit a voice-message status report, based upon the received detection signal, to the at least one mobile radio identifying the deployable gateway surveillance node and corresponding deployable sensor for the received detection signal.

Abstract: This document describes, among other things, a systems and methods for monitoring vehicle conditions via cellular networks.

Abstract: A method for identifying available resources for responding to an incident is provided. The method includes receiving a communication from each of a plurality of first responders, where the communication is responsive to an incident generated request, processing each of the communications to generate a response status for each of the plurality of first responders, and sending the response status for each of the plurality of first responders to a remote program.