Abstract: A process for signalling cost information in a telecommunications network, wherein the subscriber's data terminal establishes a connection to an exchange, the exchange has a call handling function which makes a tariff inquiry to a tariff server and the tariff server sends a tariff response for the requested connection to the call handling function of the exchange. The call handling function forwards the tariff response to a CDR generating function in the exchange, the CDR generating function forwards cost information to the cost communication function of the exchange and the cost communication function communicates the cost information to the subscriber's data terminal.

Abstract: A telecommunications service translates an abbreviated dialing code into a toll free number, routes the call to an interexchange carrier, and manages the billing associated with the call. A billing system processes the billing such that a subscriber of the abbreviated dialing code service is billed for the call rather than a calling party.

Abstract: A predictive model system is used to detect telecommunications fraud. Call records (CDRs) provided by telephone companies are evaluated against specified rules. If one or more rules are matched, the system generates an alert. Pending alerts for a customer form a case, describing the caller's calling patterns. A predictive model determines a score that is predictive of the likelihood that the call involved fraud. Cases are queued for examination by analysts.

Abstract: A model reader reads out provider models from a provider model file on the basis of the types of carriers read out by a type reader. A module reader reads out, in units of planes, charge calculation modules that provide settlement items uniquely set for each carrier from a charge calculation module file. A communication charge calculator calculates a communication charge according to the module that has been read from the module file on the basis of a charge calculation module.

Abstract: A gathering apparatus gathers CDRs from a CDR accumulating apparatus at the start time of a cycle operation, and transmits them to a processing apparatus. If the gathering of CDRs is not finished within a predetermined period of the cycle operation, a job starting function in a next and all following cycle operations is disengaged. Then, after the gathering in the present cycle operation is finished, the gathering in the next and all following cycles of manipulation is performed.

Abstract: A host-sponsored data transmission billing system and method is provided to permit reduced costs to a mobile user for internet access through an internet gateway. An operator billing system is provided (either in the internet gateway itself or coupled to the internet gateway) to generate billing data for payment by the mobile user for connection requests by the mobile user through the internet gateway to private sites on the internet. However, to reduce the costs to the mobile user to encourage access to host-sponsored commercial sites, the operator billing system bills data for payment by host-sponsors for connection requests by the mobile user to the host-sponsored sites. A General Packet Radio System (GPRS) can be utilized in this arrangement as the internet gateway.

Abstract: The present invention relates to processing the data produced by a telephone exchange, the transfer of the data through a transfer medium to a receiving equipment, and outputting of the processed data in the receiving equipment on a screen or paper. The data are processed in the telephone exchange to reduce the amount of data transferred through the transfer medium. This will be accomplished by using fixed forms in the exchange and the receiving equipment. A form will be used to separate the binary data of the specified fields from the data pre-processed in the telephone exchange. The receiving equipment will use a form that corresponds with that of the telephone exchange to separate the incoming binary data into the parts specified in the form, and each part will be attached to the field indicated by the corresponding identifier information.

Abstract: A method for backing up call charge data, stored in a disk storage, of a telephone switching office, in which individual data blocks are read by the disk storage and transmitted, with write orders, to two sequential mass storages, for example magnetic tape storages, which are independent of one another. In this process, in each case a data block read by the disk storage is transmitted, together with a write order, both to the first and to the second or a further mass storage, and after an acknowledgment is received both by the first mass storage and by the second mass storage, the next data block read by the disk storage is transmitted, together with write orders, to both mass storages.

Abstract: A method and apparatus for generating a bill image in a computer implemented billing system for a telecommunications network which includes providing a plurality of discounts for a customer retroactively applied to calls made during a billing period in which the discounts apply. The method includes loading qualification criteria for the plurality of discounts and customer account details into the billing system, generating a data structure defining a time line over at least part of which the discounts are operative, the time line being divided in dependence on the qualification criteria and customer account details into a number of segments each of which corresponds to a period during which a respective version of the discounts were operative, accumulating charges for the calls made during each segment, and calculating the appropriate discounts from the accumulated charges for each segment for calls which qualify for the discounts.

Abstract: A method for preprocessing transaction records indicative of subscriber activity on a telecommunication network for subsequent downstream processing is provided. The method includes receiving a file including a plurality of transaction records each having a plurality of fields, wherein each field contains at least one character. The characters of selected fields, or all fields, are analyzed to determine whether each of the characters is of a desired format. When any one of the characters is of an improper format, a first flag is set to indicate the existence of an erroneous character within the selected field of the transaction record. Each of the plurality of transaction records are also analyzed to determine whether each transaction record is within a desired category of transaction records. When any one of the plurality of transaction records within a file is not within the desired category of transaction records, a second flag is set to indicate an erroneous transaction record within the file.

Abstract: A method of operating a telecommunications device wherein the telecommunications device is used to detect an outgoing call from a calling party to a called number. The calling number is used to determine whether or not the calling party is a universal service user. If it is determined that the called number is among a class of numbers exempt from charges, the call is connected. A determination on the sufficiency of funds in a pre-paid account is made. If it is determined that there are insufficient funds in a pre-paid account to cover charges associated with the outgoing call, a message is generated and sent to the calling party or a third party requesting authorization to charge an additional fee for connecting the calling party with the called party and providing related information or application services. User input is received from the calling party, indicating the calling party's authorization of such charge. The connection between the calling party and the called party is made.

Abstract: A prepaid/postpaid reconfiguration logic module in a service control point (SCP) of a wireless network allows a subscriber to a prepaid wireless service to change payment options between prepaid and postpaid without requiring assistance from a customer care representative. Standard wireless intelligent network (WIN) messaging is used to change from a previously selected prepaid or postpaid payment option, allowing the new option to be applied to their wireless phone account before or after any or all usages (i.e., as frequently as on a call-by-call basis). Preferably, a subscriber is given the opportunity to change the prepaid/postpaid payment option not only before but also after each usage of the relevant mobile device. Changes between prepaid and postpaid payment options substantially immediately affect a real time change in the payment mode of the subscriber.

Abstract: A network-based e-commerce system 100, 200 contains one or more service control points (SCPs) 122, 206 for establishing and maintaining credit reservation accounts associated with a plurality of prepaid subscribers. The credit reservation accounts are dedicated for payment, if at all, to particular service (content) providers. Service (content) providers access the credit reservations via a gateway device 104, 204.

Abstract: When interworking two or more networks, such as a wireless local access network (WLAN) and a mobile communication network, user billing and service charging should be accurately collected and processed. To do so, certain types of service usage and charging information for certain users can be deleted depending upon the type of service provided to the user. Also, service usage and charging information can be periodically collected depending upon the type of service being provided. Furthermore, WLAN wireless access service usage and charging information, as well as mobile communication network service charging information can be collected upon correlation therebetween.

Abstract: A method and system for charging a subscriber (10) in a telecommunications network comprising nodes (11 and 12) connected to a mediator unit (14), whereby a billing unit (15) comprising the subscriber's (10) charging data can be located outside the network used, preferably in the subscriber's (10) home network, in a subscriber identity module (SIM) or behind an open service architecture (OSA) associated with the network, the method comprising the following steps of: noting in the nodes (11 and 12) the event data related to the services used by the subscriber (10) and reporting the event data to the mediator unit (14), the event data being converted substantially in real time in the mediator unit (14) by applying the network charging algorithms to provide a charging data format understandable to the billing unit (15), expressed preferably as an amount of money spent or as charging pulses, for the updating of the subscriber's (10) charging data between the mediator unit (14) and the billing unit

Abstract: The present invention relates to a method for billing and a device thereof and more particularly relates to the method and the device for dividing the monthly charges of each subscriber into a personal-use portion and a business-use portion according to the predetermined criteria and divisionally billing each subscriber for the personal-use portion and the entity that will pay for each subscriber regarding the sum of business-use portion.

Abstract: The present invention relates to a process, an exchange (SW1), a charge computer (BS1), a charge billing computer (BC) and a program module in each case for an exchange (SW1), for a charge computer (BS1) and for a charge billing computer (BC) for the processing of charge data. A first exchange (SW1) sends first charge source data for telecommunications services to a charge computer (BS1) which converts the first charge source data into first charge billing data detectable by a charge billing computer (BC). The charge computer (BS1) sends the first charge billing data to the charge billing computer (BC).

Abstract: A preferred method for billing for utilization of a communications network includes receiving routing information corresponding to routing of data via the communications network. Thereafter, the routing information may be correlated with a transaction model and billing information may be generated based upon the correlated information. Systems and computer readable media also are provided.

Abstract: A distributed computing system used for controlling a telecommunications network includes a number of computers interconnected by a data communications network each computer storing a plurality of data records. The computers are programmed to access records held on other computers and are programmed to move the record to another computer. Each computer is further arranged to store a table of data indicating the computer on which that record may currently be stored, and to update that table when the record is moved. Each computer is further programmed to store a log of the identities of the other computers which have accessed the record, and the computers are further programmed so that after moving the record, the computer sends a location updating message to at least one further computer determined in accordance with the log.

Abstract: A total aggregation plan (TAP) provides a plurality of data services to a Network Service Provider (NSP). The present invention encourages the NSP to use more than one type of telecommunications service to connect to its end-users (subscribers) by requiring that the NSP choose a specified number of data services that are available from the telephone company under the plan. The NSP is then required to sustain an annualized billing of greater than a specified amount and maintain at least a specified percentage of billing allocations to each one of the data services chosen. If the NSP does comply in this manner, then a billing credit is provided to the NSP based on the billing history.

Abstract: A method and system for allowing a user to dynamically pre-determine the duration and/or cost of a domestic or international long distance call is provided. For a selected outbound originating long distance call, the user is given the opportunity to determine the duration or the cost of the long distance call. In one embodiment, the customer dials *XX and the terminating phone number, where XX are predetermined digits. The originating central office recognizes the *XX code as requiring the invocation of an Advanced Intelligent Network (AIN) platform to allow the user to pre-determine the duration and cost of the call. Instructions are provided to the user for setting the length of the call to be connected and the calculated cost of the call would be communicated to the user. Before the call is to be connected to the terminating (dialed) number, the customer may be given the option to reset the duration and cost of the call.

Abstract: A system for tracking billing escalation records includes a processing device configured to provide for creating, tracking and forwarding escalation records, and databases adapted to communicate with the processing device. The databases are configured to provide data on the escalation records. In one embodiment, the databases include tables that are configured to provide data on escalation records such as current escalations, priority codes, investigators, department codes, investigation center department codes, case status, archives, among others. Other systems and methods are also provided.

Abstract: According to the present invention, a user's portable telephone 11 accesses a content provider 19 (S1); if the user's portable telephone 11 is registered in a user menu information database 35, a requested content service is immediately provided (S2); if it is unknown whether the portable telephone 11 is registered in the user menu information database 35, a request is made of a communications carrier 31 that it be determined whether the user is registered in the user menu information database 35; if the user's portable telephone is not registered, a request to perform registration is made (S3); the communications carrier 31 provides information that the user's portable telephone 11 is now registered (S6); and the requested content service is provided to the user's portable telephone 11 (S2).

Abstract: As part of electronically handling a large amount of data (e.g., error messages) generated within, for example, a telephone service provider's billing network, a configuration utility software allows a user to electronically change or update various configuration parameters for another software application, e.g., a loader application, and also to access the performance data generated by the loader application so as to optimize the performance of the loader application in varying data transfer situations. The loader application, in turn, is a computer-based data transfer application that electronically loads a large volume of data, e.g., telecommunication billing data, from one computer into another computer. The loader application thus substantially reduces human involvement during transfers of large amount of data, and thereby also reduces errors typically associated with manual data entries by human data operators.

Abstract: An automated prefix dialing system is disclosed to allow a subscriber/user to automatically insert a predetermined prefix dialing code in certain outgoing telephone call situations. The system is electrically disposed between the telephone company's central office circuit and the subscriber's circuit. The system preferably comprises six sub-circuits: DC power path circuit (off-hook sensor circuit), shadow-ring detector circuit, isolation circuit, DTMF receiver circuit, DTMF generator circuit, and micro controller circuit. When not in use, no power is used by the system. The DC power path circuit, provides power received from the central office line to the various circuits and components of the system when the subscriber's phone is taken off-hook. Off-hook sensor circuitry detects when the telephone has been lifted either in response to an incoming call or to initiate an outgoing call.

Abstract: An apparatus and method are provided for managing access to transaction services offered over a network. The apparatus comprises query logic, configured to query up-to-date transaction records for a user's account to detect an account event. The transaction records each have an associated transaction cost. The apparatus also comprises an event monitor that is configured to prescribe the account event. Upon detection of the account event, the event monitor manages access to the transaction services as a function of the transaction cost which is associated with the transaction record of the detected account event. The event monitor further prescribes the account event in response to a command initiated by a user from a remote computer.

Abstract: A method and system for providing telephony services over a data network is disclosed. According to one embodiment, a service provider enters a service plan with a user. The service plan ensures the user a fixed cost for a substantial long period regardless how long the telephony service is used by the user. Further the service plan requires no purchase of any equipment nor regulates the use of the services in terms of time or distance. The service plan is incorporated in a gatekeeper that is coupled to the data network and administrates all connections over the data network.

Abstract: Systems and methods for prerating communication events, such as telephone calls, for prepaying customers are described. The systems and methods permit, at the beginning of a communication event, the determination of a time limit for the event based on the available balance in a prepayment account associated with the event.

Abstract: A method and apparatus are described for ensuring a real-time connection between users and selected service providers using voice mail. The system enables seekers of a wide array of services to select, contact, converse, and pay for a service provider using a communications device such as the telephone. A seeker locates a service provider by providing the name of a profession, which is recognized by the system's software. Once a service provider is selected, the system connects the seeker with the service provider for a live conversation. However, during service provider unavailability, the system enables the seeker to leave a voice mail message for the service provider and reconnects the user and service provider once the message is reviewed by the service provider. The system automatically bills the seeker for the time spent conversing with the service provider and compensates the service provider.

Abstract: A method and system for providing a multiple line long distance discount feature is disclosed. Call detail records for calls on a per call basis both in the wireline local and long distance setting and any wireless setting are assembled at a telecommunications service provider billing system for preparation of periodic billing to a subscriber. A discount feature engine reviews a periodic billing record for a billing telephone number and calculates the long distance charges for each telephone line associated with the billing telephone number. The line with the highest long distance charges is removed from consideration. The long distance charges for one or more of the remaining telephone lines is reduced by a predetermined amount. The reduced long distance charges are saved in a new periodic billing record associated with the billing telephone number.

Abstract: In a communications network that provides services to a plurality of users, events occurring during service processing are accumulated in an event record and sent to a record processor to perform post-processing, such as assessing charges to be billed to users of the network. Each service processing node in the communications network accumulates event records, bundles them with instructions as to how they are be processed, and dispatches them to one or more record processors. Before being sent to a record processor, an event record is augmented with instructions describing how to perform processing upon the events in the event record. The record processors are general-purpose processors and the instructions for post-processing are carried within the event records themselves. Post-processors are no longer required to be dedicated to a particular purpose such as billing computation.

Abstract: A telecommunications system and method are disclosed for providing information relating to a telephone call associated with an access point within a telecommunications system, such as a telephone line or telephone number, to a software application in substantial real time. The system and method include assigning a destination address to the telecommunications system access point about which telephone call information is desired, and sending an electronic message to the destination address in response to a telephone call being established utilizing the access point. The electronic message includes, among other things, information relating to the telephone call and the access point.

Abstract: Systems and methods consistent with the present invention provide a transaction processing during which a transaction billing event is created. Metadata associated with an application is stored in a transaction manager database. When a wireless device downloads an application, raw transaction information is sent to and stored in the database. The raw transaction data may include a subset of the metadata and additional information included by other devices and/or systems. Billing events are created by correlating the metadata and the raw transaction data. In addition, subscription billing events, such as those having reoccurring charges, are calculated by evaluating those transactions having a subscription transaction type and their associated metadata stored in the database.

Abstract: Near real time Internet access of prepaid call history and replenishment data is provided via an Internet browser separate from the prepaid device to a user (e.g., the subscriber), allowing a subscriber to access call history and/or replenishment information nearly in real time (e.g., within a minute of the expense/credit) without requiring assistance from a customer service representative. A web based prepaid report page retrieves call history and/or replenishment information from the subscriber's service provider, and displays the same through a web browser for review by the subscriber. The requested call history and/or replenishment information may be bounded by date, date and time, or even within specific time range(s) within each day in a given range of days.

Abstract: A method for generating a bill includes a communication node including an address book. A determination is made as to whether a phone number called by the user matches a stored number in the address book. A bill including a name and a location associated with the stored number is generated.

Abstract: A system for performing skip tracing provides a first user interface including an area for presenting at least one telephone number associated with account information of a customer retrieved from a mainframe computer system, a documentation area for inputting skip tracing results, a user interface control for indicating that a telephone number presented in the area is bad, wherein selection of the user interface control causes the documentation area to be populated with data indicating that the telephone number is bad, a second user interface control for indicating that a second telephone number presented in the area is good, wherein selection of the second user interface control causes the documentation area to be populated with data indicating that the second telephone number is good, and a third user interface control for causing data populating the documentation area to be recorded in a skip tracing data structure of the mainframe computer system and for causing display of a fourth user interface control

Abstract: A system and method for partitioning call detail records (CDRs) is disclosed. CDRs are grouped and routed based on one or more digits of the billable telephone number or the billable mobile identification number (MIN). In a preferred embodiment of the present invention, the last two digits of the billable telephone number or MIN are used. Once partitioned, the CDRs may be distributed across multiple processes for additional processing. In addition, subscriber, rate, and other information that may be necessary for usage processing is routed to processes based on the corresponding billable telephone number or MIN.

Abstract: A mobile phone system with a mobile phone having internal accounting capabilities for real time call debiting to account for the billing parameters of a mobile phone unit that is operated in a multi zone communication network with a complex rate structure, the mobile phone unit having an internal processor with accessible internal memory for storing the accounting program and call data for each call, a clock and circuit means for activating and deactivating the phone, the accounting program including an updatable rate table and a complex billing algorithm for calculating the account status on the fly including multiple rate structure factors such as long distance calls, international calls with country independent local charges, charges for roaming per day and/or roaming per minute, and call surcharges, where the account status of the mobile phone is calculated in real time for decrementing a debit account or calculating an account charge on demand, the mobile debit phone having a signal for alerting the user

Abstract: An apparatus and method are provided for controlling access to a telecommunications and messaging services system from a server computer that has a web browser installed. The apparatus includes a billing server that maintains a database of telecommunications transaction records. Each time a new telecommunications event occurs, such as a toll call from a number in a user's account, a new transaction record is added to the data base. A service provider interfaces to the database of transaction records through a series of web pages that are transmitted over the internet by a web server. The web pages that are generated by the web server provide the service provider with the capabilty to periodically query the data base to detect the occurrence of a prescribed account event, such as exceeding a charge credit limit. Upon detection of the prescribed account event, messages are sent to the web server to control access to the telecommunications and messaging services system for a corresponding account.

Abstract: A dynamic transaction network having multiple management stations, one or more terminals, and one or more databases is disclosed. The dynamic transaction network is capable of adding and removing network hosts (terminals, databases, and management stations) in real-time while continuing to service transaction requests. In addition, the dynamic transaction network is capable of transferring database fragments from a source database to a target database in real-time. In response to a transaction request from a caller, the terminal accesses information stored in a corresponding database via dynamic transportable logic. The dynamic transportable logic derives the location of relevant information in the database from input characteristic(s) of the transaction request.

Abstract: A method for using at least one Bad Billed Number Record (BBN) to detect fraud in a telecommunication system includes the steps of generating the at least one BBN for each call attempt made using a billing product, when the call attempt satisfies any one of a plurality of fraud criteria; storing the at least one BBN in a storage queue for later retrieval; and retrieving and analyzing the at least one BBN to increment a plurality of fraud control counters according to the analysis. A system for using a plurality of BBNs to detect fraud in a telecommunications system includes a network operator service platform (OSP) for generating BBNs based on received call attempts; a network information concentrator (NIC) for temporarily storing the generated BBNs; and a fraud monitoring system for retrieving the stored BBNs, filtering out unidentifiable BBNs, analyzing identifiable BBNs, and generating alarms based on the analysis.

Abstract: Systems, methods and program products are disclosed for determining billable usage of a communications system wherein services are provided via instant communications. In some embodiments, the present invention provides for authorizing the fulfillment of service requests based upon information pertaining to a billable account.

Abstract: A billing system for a service provider-client environment, which includes a service provider site, a first computer-based device disposed at the service provider site having billing software operably associated with the first computer-based device for enabling logging of client data and service provider data. The billing software prompts a service provider to select one of a logging and no logging of time for one of a matter and a call and can accrue an amount of time and associate the time with a client upon selection of the logging. The billing software also prompts a service provider to select one of a logging and no logging of print cost and postage cost in response to a printer job being initiated for one of a print document and an envelope document and associate the time with a client upon selection of the logging.

Abstract: A virtual private network and method of allocating one of plural communication terminals to a user in the virtual private network includes offering plural different types of communication terminals for selection by the user, defining plural different user profiles for the user, selecting one of the different types of communication terminals for use by the user, and allocating a one of the plural different user profiles to the selected one of the plural different types of terminals as a function of the type of communication terminal.

Abstract: A telephone network capable of handling directory assistance calls includes a switch, connection circuitry coupled between the switch and a directory assistance center, and call origination circuitry. In response to receipt of a incoming directory assistance call from the switch, the connection circuitry connects the incoming directory assistance call to the directory assistance center. Following receipt of a requested telephone number from the directory assistance center, the call origination circuitry originates an extension call to the requested telephone number on the public telephone network and transmits, in conjunction with the extension call, at least a billing identifier captured from the incoming directory assistance call. In this manner, the switch is able to automatically associate the extension call with the billing identifier captured from the incoming directory assistance call.

Abstract: A method of operating a telecommunications device wherein the telecommunications device is used to detect an outgoing call from a calling party to a called number. The calling number is used to determine whether or not the calling party is a universal service user. If it is determined that the called number is among a class of numbers exempt from charges, the call is connected. A determination on the sufficiency of funds in a pre-paid account is made. If it is determined that there are insufficient funds in a pre-paid account to cover charges associated with the outgoing call, a message is generated and sent to the calling party or a third party requesting authorization to charge an additional fee for connecting the calling party with the called party. User input is received from the calling party, indicating the calling party's authorization of such charge. The connection between the calling party and the called party is made.

Abstract: Broadcasting of different tariff periods in a telephone system. Subscribers of a telecommunication system are advised of service charging tariffs of services to said subscribers. In the telecommunication system, a service charging tariff message is sent to subscriber stations operated by the subscribers. The service charging tariff message comprises a starting time of a future tariff period and a tariff indication of the future tariff period. A subscriber station receiving such a service charging tariff message processes the starting time and the tariff indication. The service charging tariff information is stored and retrieved, and is displayed on a display of the subscriber station. The tariff indication comprises an early indication of off-peak time charge free minutes, usually forming part of a calling plan of a subscriber, which off-peak time free charge minutes can be spent during peak time.

Abstract: An enhanced Calling Party Pays (CPP) or Paging Party Pays (PPP) system that enables 1) billing of calls originating from traditionally non-billable sources, 2) routing of incoming calls to voicemail if the caller does not wish to incur the additional charges, 3) allowing the caller to complete the call and charge the cellular (or paging) subscriber for additional air-time usage when the caller enters a PIN or security code, also referred to as a billing override code, and 4) allowing the caller to block CPP/PPP charges from being billed to the calling party.

Abstract: The invention relates to a method for supporting the charging of services in a communications network, and to a server, a computer program and a storage medium with a computer program for executing the method. Charging data relating to the charging of a service used by a user of the communications network is generated by a network element or a service server of the communications network. For the purpose of storing the generated charging data, the network element or the service server contacts a central memory service for several network elements and/or service servers. The central memory service stores the charging data in a charging data record, managed by it, which is assigned to the user of the communications network and is suitable for containing charging data relating to the use of two or more different types of services.

Abstract: An consumer contact toll optimizer providing for the automatic disconnection and reconnection of communication links between communications devices and/or services is provided. The system allows communication links to be terminated before a specified period of time has elapsed, thereby allowing consumers of communications services charging on a time of use basis to minimize the charges incurred while using such services. In particular, the present invention allows consumers to minimize fees in connection with communications networks that charge at a first, lower rate for an initial period of time, and a second, higher rate for subsequent periods of time. The present invention is particularly well-suited for use in connection with wireless telephones having service plans that do not charge for the first incoming minute of a telephone call, and in connection with long distance service plans that charge a lower rate for an initial period of time and a higher rate for a subsequent period of time.