Abstract: In one embodiment, a communicating device (e.g., either a ground station server or a particular distributed module of a satellite communication system) mitigates congestion on a particular return communication path via an intermediate satellite from the plurality of distributed modules to the ground station server. In particular, in response to determining that the level of congestion is above a threshold, then the communication device mitigates the congestion by, e.g.

Abstract: In one embodiment, a communicating device (e.g., either a ground station server or a particular distributed module of a satellite communication system) mitigates congestion on a particular return communication path via an intermediate satellite from the plurality of distributed modules to the ground station server. In particular, in response to determining that the level of congestion is above a threshold, then the communication device mitigates the congestion by, e.g.

Abstract: A method and an apparatus handle an emergency in a wireless communication system. A method of a serving Base Station (BS) for detecting an emergency in a wireless communication system includes receiving an emergency call signal from Mobile Stations (MSs) in a cell; determining whether the number of the received emergency call signals exceeds a threshold number of times; when the number of the received emergency call signals exceeds the threshold number of times, detecting an emergency of a BS; and transmitting a message indicating the emergency to an MS in the cell.

Abstract: A predictive dialer in a call center may originate a number of outbound calls on behalf of agents for an outbound call campaign. Since many calls may fail to connect with the right party, the predictive dialer may originate several contemporaneous calls in order to provide a single call to an available agent. A pacing algorithm in the predictive dialer determines how many calls are to be made based on various factors, conditions, and rules. In some instances, the predictive dialer may attempt to originate more calls than there are available trunks. In such instances, the number of originated calls is limited by the number of available trunks causing a trunk-related deficiency condition, which can adversely impact the agents' performance. Various embodiments of the invention detect and provide notifications of such conditions to allow effective diagnosis of the cause of degradation of agent performance.

Abstract: A predictive dialer in a call center may originate a number of outbound calls on behalf of agents for an outbound call campaign. Since many calls may fail to connect with the right party, the predictive dialer may originate several contemporaneous calls in order to provide a single call to an available agent. A pacing algorithm in the predictive dialer determines how many calls are to be made based on various factors, conditions, and rules. In some instances, the predictive dialer may attempt to originate more calls than there are available trunks. In such instances, the number of originated calls is limited by the number of available trunks causing a trunk-related deficiency condition, which can adversely impact the agents' performance. Various embodiments of the invention detect and provide notifications of such conditions to allow effective diagnosis of the cause of degradation of agent performance.

Abstract: A CPU specifies factors related to the month, the day of the week, and a time period including the current point in time, based on time data obtained by a timer. The CPU also specifies factors that are related to a grid ID and a road category of a given link, based on map display data, link data, and the like stored in an update map information database. The CPU then reads a sample collection number indicating the number of samples of probe information required to generate traffic information for that link and in sequence for other links. When a center traffic information DB contains stored therein, samples of probe information equal to or greater than the sample collection number for a link, the CPU generates the traffic information for that link and stores the generated traffic information as current traffic information.

Abstract: An emergency telephone communications system allows communications during congestion in the event of disaster. The system includes an exchange and telephones connected to the line circuits thereof. The exchange sends a congestion generation signal to a control section to initiate emergency processing when a congestion detecting circuit detects more than a predetermined number of the line circuits in the off-hook state. The control section has a congestion management table listing subscribers and stores not-yet-serviced subscribers when congestion has occurred. The not-yet-serviced subscribers are successively selected from the congestion management table, and calling signals are sent to their telephones. When the subscribers go off-hook within a predetermined time, the control section controls the emergency dial pulse receiver circuit to be ready for reception, and then controls the switch to connect an emergency service trunk to the line circuits to send a tone signal or a voice message.

Abstract: Telephone fraud is monitored by effectively interfacing workstations with a fraud data server. Multiple customers may have their respective workstations coupled to the data server with attendant limited access to ensure security. A workstation manager and alarm manager cooperate with a management system database to process login and alarm detail requests from the various workstations. The managers are coupled to a single shared memory. The interface between the workstations and the fraud data server is by means of a message-based interface which standardizes the various functions of the workstation.

Abstract: A method of regulating and managing network traffic at a mediated access service control point in an advanced intelligent switched telephone network that allows a local exchange carrier to monitor and enforce traffic rates negotiated between the local exchange carrier and other third party providers. The invention is implemented at a mediated access service control point in the network, and is activated when a query destined for a third party service control point is generated at a service switching point. The mediated access service control point receives this query and processes the query to determine if the query should be forwarded to the third party service control point. If the query does not violate any of the rates that have been negotiated between the local exchange carrier and the third party, the query is passed from the mediated access service control point to the third party service control point.

Abstract: A method for simulating an IDNX (integrated digital network exchange) network. Trunk and call information is downloaded from a network controller connected to the IDNX network to a personal computer. Call data is obtained defining each call placed over the network. Link data is also obtained describing the links over which the call is placed. The link data is arranged in two arrays, one defining a pointer based on the identity of connected nodes. The pointers point to a table which describes the link interconnecting the nodes. A call circuit table identifies each of the calls over the network. The call is placed on the model by debiting the in use bandwidth field of the table describing each link used in the call. Once calls are placed, an analysis of network performance is possible. Calls may be rerouted over the simulated model to evaluate different network configurations.

Abstract: A system for controlling the initiation of voting telephone calls by controlling character generators at a group of affiliated television broadcast stations through a control center which receives real-time feedback of telephone voting traffic data from polling terminals at telephone central offices and utilizes this information to regulate visual stimuli broadcast by the television station. The control center initiates polling traffic by causing associated character generators at the affiliate transmitter to produce the desired message displays across the TV screen. The control center monitors the polling call traffic at each central office until it determines that the traffic being generated has reached a level which is not within the traffic-handling capabilities of that particular central office switching machines.

Abstract: Call-associated series of information-processing requests, accepted in decentralized switching facilities, are composed of initial switch identifiers which arrive first and of successor switch identifiers arrive following thereupon and are transmitted to a central switch mechanism from the switching facilities which are present in a greater plurality. A measuring device which continuously determines the loadability of a switching circuit periodically and continuously adjust the comparison standard of a counter, which only counts the initial switch identifiers in successfully following time intervals, perceives a pending overload situation for the switching circuit on the basis thereof and, in order to avoid the same, transmits non-acceptance data to the switching facilities in which, a portion of the received occupations are subjected to non-acceptance in accordance with accordingly stored non-acceptance rates.

Abstract: A circuit arrangement for telecommunications exchange systems, particularly telepone exchange systems, comprising information processing sequential logic systems and traffic measuring devices, is provided for handling processing requests. Processing requests are marked by a sequential logic systems as partially acceptable and input into a waiting list formed as a FIFO buffer. Processing requests marked not acceptable are input into a FIFO-LIFO memory which ejects a processing request in a FIFO mode when it is full and when the waiting list is at least partially filled and marks them as not acceptable, but marks processing requests as acceptable and outputs the same to the waiting list in the LIFO mode when the waiting list is empty or nearly empty.

Abstract: For the purpose of averting overloads in a telephone exchange system which comprises information-processing sequential logic systems and overload averting circuits, seizures are counted by the counter according to their respective significance or weighting. Different weightings are stored in memory elements to indicate different types of seizures for a subscriber call such as, for example, a call set up over an incoming trunk line, a call completion from a pulse code modulation switching matrix network over a line trunk group to the selected subscriber and the like which produce different degrees of traffic load for a central control unit or a group control unit. The overall traffic load measurement takes the traffic load to be anticipated with each individual seizure into consideration. Particular application as the group control unit is provided because the balancing effect of statistical averaging is substantially eliminated.