Routing An Incoming Call On Multiple Lines To A Particular Appliance (e.g., Facsimile, Computer, Or Telephone) Patents (Class 379/142.07)
  • Patent number: 10178520
    Abstract: Call processing can include receiving a call directed to a first destination device associated with a called party, determining, using a processor, an attribute of the call, and determining a location of the called party. A call processing rule can be selected that matches the attribute of the call and the location of the called party. The call can be redirected to a second and different destination device according to the matched call processing rule.
    Type: Grant
    Filed: December 6, 2015
    Date of Patent: January 8, 2019
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Martin J. C. Presler-Marshall, Hunter K. Presnall
  • Patent number: 10122853
    Abstract: A call may be received from a caller at an interactive voice response server with information indicating a caller preferred choice including a date and a time for an appointment. The caller preferred choice for the appointment may be determined as not available. A set of heuristic evaluations may be used to evaluate each of a plurality of available time slots individually to generate a plurality of intermediate results for each available time slot. Each intermediate result may have a weight associated with a corresponding heuristic evaluation. For each available time slot, the plurality of intermediate results may be aggregated using multiplicative weightings based on respective weights to produce aggregated results. A ranked list of candidate time slots to be used for the appointment may be generated based on the aggregated results and the caller may be prompted for a selection from the ranked list of candidate time slots.
    Type: Grant
    Filed: March 31, 2016
    Date of Patent: November 6, 2018
    Assignee: TimeTrade Systems, Inc.
    Inventor: Tyler Horton
  • Patent number: 10015321
    Abstract: A method of provisioning a plurality of applications from different application developer systems to a network provider system comprises establishing a plurality of service accounts for a corresponding plurality of application service provider systems, receiving a plurality of API interfaces from the plurality of application service provider systems, integrating, by the processor system, each of the plurality of API interfaces with a unified services platform API interface, receiving a provider API interfaces for a network provider system, and integrating the provider API interface with the unified services platform API interface. The plurality of application service provider systems provide services for use in association with a telephone number of a subscriber of telecommunication services. At least two of the API interfaces are different, and at least one of the plurality of API interfaces from the plurality of application service provider systems is not compatible with the provider API interface.
    Type: Grant
    Filed: April 8, 2016
    Date of Patent: July 3, 2018
    Assignee: Zilkr Cloud Technologies LLC
    Inventors: Evin A. Hunt, Omar Paul
  • Patent number: 9998604
    Abstract: An apparatus, system and method for call notifications to active communication devices are provided. At an apparatus comprising a processor and a communication interface, a call for a first device is received via the communication interface. When is determined that a second device is active, a notification of the call is transmitted to the second device.
    Type: Grant
    Filed: June 9, 2017
    Date of Patent: June 12, 2018
    Assignee: BLACKBERRY LIMITED
    Inventors: Mihal Lazaridis, Brian Alexander Oliver, Andrew Douglas Bocking
  • Patent number: 9967384
    Abstract: A communication server includes a receiving unit receiving a conversation request signal including a phone number of a receiving terminal in a PSTN (public switched telephone network) via an IP network; a specifying unit specifying transmitting user information on a user using a transmission terminal transmitting the request signal, and assigning an address on the IP network to the transmission terminal; a first transmission unit transmitting the address and the request signal to a communication carrier having a gateway between the PSTN and the IP network; and a second transmission unit transmitting the phone number and the transmitting user information to a transfer server transferring information to a designated terminal.
    Type: Grant
    Filed: February 24, 2015
    Date of Patent: May 8, 2018
    Assignee: LINE Corporation
    Inventors: Kenichi Sugimoto, Shinobu Senoo, Do-hyung Kwon
  • Patent number: 9912579
    Abstract: Techniques to manage presence information based on routing rules are described. An apparatus may comprise a presence management component operative to manage presence information for a presentity. The presence management component comprises a presence interface module operative to receive a routing rule for a communication event for a presentity node used by a presentity. The presence management component also comprises a presence control module communicatively coupled to the presence interface module, the presence control module operative to determine presence state information based on the routing rule. The presence management component further comprises a presence publish module communicatively coupled to the presence control module, the presence publish module operative to publish the presence state information to multiple watcher nodes. Other embodiments are described and claimed.
    Type: Grant
    Filed: March 19, 2015
    Date of Patent: March 6, 2018
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Alexander M Hehmeyer, Venkateshaiah Setty
  • Patent number: 9883389
    Abstract: Techniques for communicating notifications to subscribers are described. An apparatus may comprise a channel component and a notification component. The channel component may be operative to receive an event from a social networking service to communicate to a subscriber of the social networking service and to determine one or more channels of a plurality of channels by which to communicate the event to the subscriber according to rankings associated with each channel, the rankings specific to the subscriber and determined according to subscriber history. The notification component may be operative to construct a notification based on the event and to transmit the notification to the subscriber using the determined one or more channels. Other embodiments are described and claimed.
    Type: Grant
    Filed: December 14, 2012
    Date of Patent: January 30, 2018
    Assignee: FACEBOOK, INC.
    Inventors: Adriel Frederick, Antony Fu, Martin Rehwald, Denise Moreno, Surendra Gadodia
  • Patent number: 9742926
    Abstract: A system and method for enabling the telephone number as a platform for the association of IP-enabled services with legacy telephone service. A unified services enabler platform may be utilized to associate a customer and their telephone number with a variety of services and applications from multiple different ecosystems. The customer can continue to use their existing telephone service and in addition can utilize new IP-enabled features that are associated with their telephone number as the common ID.
    Type: Grant
    Filed: November 3, 2015
    Date of Patent: August 22, 2017
    Assignee: Zilkr Cloud Technologies, LLC
    Inventor: Evin Hunt
  • Patent number: 9571618
    Abstract: Arrangements described herein include identifying a voice communication session established between a first communication device and a second communication device and, based on the voice communication session established between the first communication device and the second communication device, identifying a plurality of contacts who potentially may be the second user. A list including at least a name of each of the plurality of contacts who potentially may be the second user is presented to a first user using the first communication device.
    Type: Grant
    Filed: December 29, 2015
    Date of Patent: February 14, 2017
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Jonathan F. Brunn, Jessica W. Forrester, Stephen C. Hess, Jeffrey R. Hoy
  • Patent number: 9444941
    Abstract: Delivery of a text message and/or voice mail message may include identifying a recipient of the message, receiving a notification indicative of one of the subscriber's availability, the subscriber's presence and the subscriber's location, recording the message, selectively converting a voice mail message to a text message based on the notification, and delivering either the text message or the voice mail message to a device of the recipient based on the notification. The text message and/or voice mail message may be delivered via a map, wherein selection of a location on the map may retrieve the text message and/or voice mail message.
    Type: Grant
    Filed: December 17, 2015
    Date of Patent: September 13, 2016
    Assignee: AT&T Intellectual Property I, L.P.
    Inventor: Venson M. Shaw
  • Patent number: 9313328
    Abstract: Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and user interfaces, and more particularly, to processing active calls and stored calls in a communication network for packetized and/or synchronous communications, and to generating notifications relating to active calls and stored calls. Other embodiments relate to creating and implementing bypass rules that allow a party to bypass a set of default prompts to a the party's communication device while enabling the caller device to access functions of a call processing system.
    Type: Grant
    Filed: September 19, 2008
    Date of Patent: April 12, 2016
    Assignee: RingCentral, Inc.
    Inventors: Vlad Vendrow, Bruce Young
  • Patent number: 9300793
    Abstract: A method and system which provide a personalized indicator datum on at least one terminal when establishing a telecommunication or when setting up a call between at least two terminals. In a first database, able to be accessed by an intelligent network of the network of the first terminal, an identification datum assigned to a first terminal is assigned the identification datum of at least one second terminal. And, as a function of the assignment, at least one indicator datum is stored in the first or a further database able to be accessed by the intelligent network of the TCN of the first terminal. When a call set-up is initiated between at least two terminals, in response to the identification datum of the first terminal, the intelligent network of the TCN of the first terminal compares the identification datum of the at least one further terminal with the identification datum of the at least one second terminal.
    Type: Grant
    Filed: March 16, 2005
    Date of Patent: March 29, 2016
    Assignee: DEUTSCHE TELEKOM AG
    Inventors: Marian Trinkel, Martin Eckert, Detlef Hardt, Frank Daussmann
  • Patent number: 9241059
    Abstract: A system includes a rejection module in a phone configured to receive calls over a network and a remote rejection announcement server (RAS) configured to receive calls over the network. The rejection module is configured to generate at least a portion of an incoming call user interface (UI) on the phone. The UI indicates incoming call signalling, associated with an incoming call from a caller, over a call signalling path in the network. One or more rejection options is provided for selection by a caller. Rejection reason data is generated based on selecting one of the rejection options. The rejection reason data is sent using a rejection reason path separate from the call signalling path. The remote RAS is configured to receive the incoming call from the caller, receive the rejection reason data over the rejection reason path, and generate an audio/video message based on the rejection reason data.
    Type: Grant
    Filed: October 30, 2013
    Date of Patent: January 19, 2016
    Assignee: Telstra Corporation Limited
    Inventors: Andrew Ewart Scott, Peter Scott Black, David William Maxwell Reekie, Phillip John Rennie Pearl, James Edward Broughton, Douglas Gavin Currie
  • Patent number: 9197740
    Abstract: A system for providing additional information to called parties, the system comprises a base unit device for sending additional information to called parties, the base unit comprises a microprocessor, at least one Ethernet port, at least one telephone port, a first transceiver, and a first wireless antenna; and a display unit for receiving the additional information from the base unit device and displaying the additional information to the called parties, the display unit comprises a second transceiver, a liquid crystal display, a second wireless antenna, and a set of keys.
    Type: Grant
    Filed: November 3, 2014
    Date of Patent: November 24, 2015
    Assignee: ACCUDATA TECHNOLOGIES, INC.
    Inventors: James N. White, Monica Rose Martino, M. Gregory Smith, Thomas M. Buie
  • Patent number: 9185205
    Abstract: A system and method for enabling a telephone number to be called in an anonymous manner by associating an identifier with the telephone number and providing for calling the number via the identifier. In one embodiment, the telephone call, including communication of the telephone number is performed using encryption. The identifier may be an email address or user identifier. Other users may call the telephone number via a website that operates as a virtual payphone, using software downloaded to a computer or other communication device, or by calling a voice portal, for example.
    Type: Grant
    Filed: September 25, 2006
    Date of Patent: November 10, 2015
    Assignee: CenturyLink Intellectual Property LLC
    Inventor: Koushik Chatterjee
  • Patent number: 9042539
    Abstract: The present invention enables an alert message and the display of calling party identity on all on-hook phones associated with an extension sharing the same phone number, when one phone is off-hook and in use. In one exemplary embodiment, this capability enables all other members of a household to receive information regarding an incoming call even when one phone is in use by another member.
    Type: Grant
    Filed: December 6, 2012
    Date of Patent: May 26, 2015
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Jr., Hossein Eslambolchi
  • Patent number: 9025753
    Abstract: An approach is provided for offering communication services supported by a data network and a telephony network. A primary identifier is assigned to a user for access to the communication services, wherein the primary identifier is used by a party seeking to communicate with the user via one of the communication services. The primary identifier is mapped to one of a plurality of secondary identifiers corresponding to the respective communication services. The one secondary identifier is used by at least one of the data network and the telephony network to establish a communication session between the party and the user.
    Type: Grant
    Filed: October 28, 2004
    Date of Patent: May 5, 2015
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Richard G. Moore, Guna D. Gunasekar, Phillip E. Lawson-Shanks, Darryl W. Shaw
  • Patent number: 9007934
    Abstract: Described are computer-based methods and apparatuses, including computer program products, for sharing control of a voice over internet protocol (VoIP) call. In some examples, the method includes establishing a direct connection between a VoIP endpoint device and a computing device associated with the VoIP endpoint device. The method further includes communicating, via the direct connection, VoIP control signaling between the VoIP endpoint device and the computing device. The method further includes modifying a VoIP call based on the VoIP control signaling.
    Type: Grant
    Filed: January 31, 2012
    Date of Patent: April 14, 2015
    Assignee: Google Inc.
    Inventors: Michael Runge, Juan Vasquez
  • Patent number: 8971866
    Abstract: A method, computer program product, and computer system for automatically connecting a calling device to a best available calling device based on resource strength. A computer system receives from a first calling device a request for a call to a second calling device and evaluates resource strength of the second calling device. The computer system determines one or more third calling devices, in response to determining that the resource strength of the second calling device is low. The computer system compares resource strength of the one or more third calling devices with that of the second calling device and determines a best available one of the one or more third calling devices. The computer system connects the call by connecting the first calling device and the best available one of the one or more third calling devices.
    Type: Grant
    Filed: August 14, 2012
    Date of Patent: March 3, 2015
    Assignee: International Business Machines Corporation
    Inventors: Kulvir S. Bhogal, Lisa Seacat DeLuca, Robert R. Peterson, Asima Silva
  • Patent number: 8958346
    Abstract: A system, server, and method of DTMF detection in a VoIP network.
    Type: Grant
    Filed: August 24, 2006
    Date of Patent: February 17, 2015
    Assignee: Tango Networks, Inc.
    Inventors: Andrew Silver, Lathan Lewis, Patricia Landgren
  • Patent number: 8948165
    Abstract: In one embodiment, a method for providing voice communications in a packet switched network protocol through a home network is provided, the method comprising: receiving, at a first home network device, an incoming call in the packet switched network protocol; notifying a second home network device of the incoming call; receiving an indication from the second home network device that the second home network device accepts the call; and forwarding the incoming call to the second home network device.
    Type: Grant
    Filed: December 27, 2013
    Date of Patent: February 3, 2015
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Mahfuzur Rahman, Alan Messer
  • Patent number: 8942688
    Abstract: Methods and systems are described for routing call in a wireless network environment. In one embodiment, a phone address is assigned to a subscriber and/or a subscriber's mobile telecommunications device. A call directed to the phone address is routed to a call processing system. An outbound call from the call processing system is placed to a wireless communication service provider so as to cause, at least in part, the wireless communication service provider to route the outbound call to the subscriber's mobile telecommunications device, wherein the call processing system configures call signaling parameters associated with the outbound call so that the outbound call appears to be to a phone number ported to the wireless communication service provider, and wherein the phone number has not been ported to the wireless communication service provider. The outbound call is bridged with the inbound call.
    Type: Grant
    Filed: March 18, 2014
    Date of Patent: January 27, 2015
    Assignee: Callwave Communications, LLC
    Inventors: Leland W. Kirchhoff, David S. Trandal
  • Patent number: 8908569
    Abstract: Methods for multiple-termination routing in a wireless network environment that includes an Internet Protocol (“IP”) core are described herein. One method includes receiving a call delivery request. The call delivery request includes a called number. The call features associated with the called number are determined. A determination is made whether the call features include multiple-termination routing information for a plurality of potential terminating devices. When the call features include the multiple-termination routing information including at least one termination to be routed utilizing Session Initiation Protocol (“SIP”), a call setup is initiated to each of the plurality of potential terminating devices.
    Type: Grant
    Filed: September 27, 2013
    Date of Patent: December 9, 2014
    Assignee: Apple Inc.
    Inventors: Marvin Bienn, Jayshree Bharatia, Gary B. Stephens
  • Patent number: 8903065
    Abstract: A call interlocking system according to the present invention includes a plurality of in-house control apparatuses each including, data relay means for relaying communication data between a telephone and a call control server and communication data between an information display terminal and an information providing server respectively, and interlocking means for determining whether or not it is possible to interlock a telephone call performed by the telephone with a service that the information display terminal requests to start, and for notifying, when the interlocking means determines that the interlocking is possible, a start request of the service including information for specifying the telephone call to the information providing server, and an information providing server that interlocks the service with the telephone call and provides the interlocked service based on the start request of the service notified from the in-house control apparatus.
    Type: Grant
    Filed: February 9, 2012
    Date of Patent: December 2, 2014
    Assignee: NEC Corporation
    Inventors: Yoshiaki Nishikawa, Takashi Oshiba
  • Publication number: 20140348313
    Abstract: Various embodiments of the disclosed subject matter provide methods and systems to receive an incoming call message via a data interface upon activation of a trigger established with a voice communication network and activated when the voice communication network receives an incoming call to a destination identified by a pre-determined subscriber account; generate a call notification in response to the incoming call message; obtain a list of set-top boxes corresponding to the predetermined subscriber account; and route the call notification to the set-top boxes on the list.
    Type: Application
    Filed: August 6, 2014
    Publication date: November 27, 2014
    Inventors: Ryan Van Wyk, Brian Bearden, Scott Steinbrueck
  • Patent number: 8879702
    Abstract: A system for providing additional information to called parties, the system comprises a base unit device for sending additional information to called parties, the base unit comprises a microprocessor, at least one Ethernet port, at least one telephone port, a first transceiver, and a first wireless antenna; and a display unit for receiving the additional information from the base unit device and displaying the additional information to the called parties, the display unit comprises a second transceiver, a liquid crystal display, a second wireless antenna, and a set of keys.
    Type: Grant
    Filed: February 15, 2008
    Date of Patent: November 4, 2014
    Assignee: Accudata Technologies, Inc.
    Inventors: James N. White, Monica Rose Martino, M. Gregory Smith, Thomas M. Buie
  • Patent number: 8848891
    Abstract: A method, system, and computer program product for providing caller identification services to an Internet Protocol-enabled device are provided. The method includes receiving a communication request from a caller device over a voice network, the communication request including a caller party number, mapping a called party number to an Internet Protocol-enabled device address of a called party, and sending the caller party number to the Internet Protocol-enabled device address corresponding to the called party number.
    Type: Grant
    Filed: July 9, 2012
    Date of Patent: September 30, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Jeffrey Cassanova, James Carlton Bedingfield, Sr., Li Zhang
  • Patent number: 8831193
    Abstract: Various embodiments of the disclosed subject matter provide methods and systems to receive an incoming call message via a data interface upon activation of a trigger established with a voice communication network and activated when the voice communication network receives an incoming call to a destination identified by a pre-determined subscriber account; generate a call notification in response to the incoming call message; obtain a list of set-top boxes corresponding to the predetermined subscriber account; and route the call notification to the set-top boxes on the list.
    Type: Grant
    Filed: December 12, 2011
    Date of Patent: September 9, 2014
    Assignee: AT&T Intellectual Property I, LP
    Inventors: Ryan Van Wyk, Brian Bearden, Scott Steinbrueck
  • Patent number: 8817062
    Abstract: Novel tools and techniques to enable video enhancements identifying the calling party of an incoming telephone call. In an aspect of some such tools, a video message from the calling party is sent to the receiving party through a communication channel in the provider network. Upon receiving an incoming telephone call at the provider network, the video message can be associated with the incoming telephone call, and routed to a set-top unit (also referred to herein as a “set-top box”) associated with the receiving party. The set-top unit might communicate with a visual display screen (e.g., a television), and/or cause the visual display screen to show the video message for the receiving party as an indication of the incoming telephone call and identification of the calling party.
    Type: Grant
    Filed: September 29, 2011
    Date of Patent: August 26, 2014
    Assignee: CenturyLink Intellectual Property LLC
    Inventors: Jamie C. Howarter, Charles M. Lesher
  • Patent number: 8761363
    Abstract: Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information. The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining.
    Type: Grant
    Filed: November 24, 2003
    Date of Patent: June 24, 2014
    Assignees: Verizon Data Services LLC, Telesctor Resource Group, Inc.
    Inventors: Mahesh Rajagopalan, Nagendra Kunuturi, Craig L. Reding, Jagmit Singh, Christopher L. Helbling
  • Patent number: 8705716
    Abstract: An interface for interactive control of alarm systems using an intermediate gateway. A request for access to an account for interactive alarm system control is received from a remote device by an intermediate gateway. The request for access from the remote device is authenticated by the intermediate gateway based on an authentication parameter. After authenticating, the intermediate gateway identifies an alarm system and attributes of the alarm system associated with the request for access. Here, for example, the intermediate gateway identifies the operating characteristics for remote access to the alarm system. Further, the interactive gateway may receive a prompt from the remote device. Based on the prompt, the intermediate gateway may communicate with the alarm system according to its identified attributes and in response to the prompt, to query or update at least one setting of the alarm system.
    Type: Grant
    Filed: April 26, 2012
    Date of Patent: April 22, 2014
    Assignee: Numerex Corp.
    Inventor: Michael Gregory
  • Patent number: 8681959
    Abstract: A system and method for customized caller identification and call routing are disclosed. A disclosed method of providing customized caller identification information for a phone call includes associating a first phone number in a database with a plurality of user specified identifications, selecting one of the plurality of user specified identifications in response to the phone call placed from the first phone number to a second phone number as a function of the second phone number, and providing the selected one of the plurality of identifications to a device associated with the second telephone number.
    Type: Grant
    Filed: October 22, 2012
    Date of Patent: March 25, 2014
    Assignee: Vonage Network LLC
    Inventors: Jeffrey Citron, Louis Mamakos
  • Patent number: 8682305
    Abstract: Methods and systems are described for routing call in a wireless network environment. In one embodiment, a phone address is assigned to a subscriber and/or a subscriber's mobile telecommunications device. A call directed to the phone address is routed to a call processing system. An outbound call from the call processing system is placed to a wireless communication service provider so as to cause, at least in part, the wireless communication service provider to route the outbound call to the subscriber's mobile telecommunications device, wherein the call processing system configures call signaling parameters associated with the outbound call so that the outbound call appears to be to a phone number ported to the wireless communication service provider, and wherein the phone number has not been ported to the wireless communication service provider. The outbound call is bridged with the inbound call.
    Type: Grant
    Filed: March 13, 2013
    Date of Patent: March 25, 2014
    Assignee: Callwave Communications, LLC
    Inventors: Leland W. Kirchhoff, David S. Trandal
  • Patent number: 8676588
    Abstract: Streaming voice signals, such as might be received at a contact center or similar operation, are analyzed to detect the occurrence of one or more unprompted, predetermined utterances. The predetermined utterances preferably constitute a vocabulary of words and/or phrases having particular meaning within the context in which they are uttered. Detection of one or more of the predetermined utterances during a call causes a determination of response-determinative significance of the detected utterance(s). Based on the response-determinative significance of the detected utterance(s), a responsive action may be further determined. Additionally, long term storage of the call corresponding to the detected utterance may also be initiated. Conversely, calls in which no predetermined utterances are detected may be deleted from short term storage.
    Type: Grant
    Filed: May 22, 2009
    Date of Patent: March 18, 2014
    Assignee: Accenture Global Services Limited
    Inventors: Thomas J. Ryan, Biji K. Janan
  • Patent number: 8666053
    Abstract: A method and system for providing call forwarding in an IP telephone network is disclosed. First, when a telephone number for a first telephone from a second telephone is dialed, the call is routing to a call manager. Call setup procedures with a BRG responsible for the first telephone are then initiated. The BRG then checks stored call forwarding profiles to determine whether there is an active call forwarding profile for the first telephone. The call is connected to the first telephone if an active call forwarding profile is not found. However, if an active call forwarding profile is found, the call forwarding information is sent to the call manager. The call is routed to at least a third telephone based on the call forwarding information.
    Type: Grant
    Filed: October 21, 2011
    Date of Patent: March 4, 2014
    Assignee: Shoretel, Inc.
    Inventors: Fen-Chung Kung, Jesse Eugene Russell, Anish Sankalia, Hopeton S. Walker, Spencer C. Wang
  • Patent number: 8660248
    Abstract: A method and structure for avoiding undesirable interruptions by incoming calls during face-to-face conversations or oral presentations. A speaker recognition circuit is trained to recognize the user's voice, even in the presence of other voices and ambient noise. A number of speaker recognition algorithms may be employed within the scope of the invention. The phone is configured to constantly monitor the aural phone environment, while recording in a FIFO memory a short interval of digitized sound. When an incoming call is received, the Caller ID is checked against a pre-defined Priority List of numbers to be directed to the user's attention as in the prior art. If the Caller ID is not on the Priority List, speaker recognition verifies whether the user has been speaking within the past few seconds, and, if so, directs the incoming call to voice mail without interrupting the user. Other sensor input and criteria can also be used to determine how to route an incoming communication.
    Type: Grant
    Filed: July 13, 2011
    Date of Patent: February 25, 2014
    Inventor: Rajesh Cheethirala
  • Publication number: 20140037078
    Abstract: A call interlocking system according to the present invention includes a plurality of in-house control apparatuses each including, data relay means for relaying communication data between a telephone and a call control server and communication data between an information display terminal and an information providing server respectively, and interlocking means for determining whether or not it is possible to interlock a telephone call performed by the telephone with a service that the information display terminal requests to start, and for notifying, when the interlocking means determines that the interlocking is possible, a start request of the service including information for specifying the telephone call to the information providing server, and an information providing server that interlocks the service with the telephone call and provides the interlocked service based on the start request of the service notified from the in-house control apparatus.
    Type: Application
    Filed: February 9, 2012
    Publication date: February 6, 2014
    Applicant: NEC CORPORATION
    Inventors: Yoshiaki Nishikawa, Takashi Oshiba
  • Patent number: 8644304
    Abstract: In one embodiment, a method for providing voice communications in a packet switched network protocol through a home network is provided, the method comprising: receiving, at a first home network device, an incoming call in the packet switched network protocol; notifying a second home network device of the incoming call; receiving an indication from the second home network device that the second home network device accepts the call; and forwarding the incoming call to the second home network device.
    Type: Grant
    Filed: January 22, 2009
    Date of Patent: February 4, 2014
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Mahfuzur Rahman, Alan Messer
  • Patent number: 8639299
    Abstract: Embodiments of the present invention provide a mobile device comprising a core phone with a detachable primary device. The core phone transfers an incoming call alert to the detached primary device by synchronizing the display frame buffer of the core phone with the display frame buffer associated with the detached primary device. A plurality of remote secondary devices can be paired with the core phone on request by said secondary devices to transfer an incoming call alert to said plurality of secondary devices and establish a connection after authorization with said detached primary device. The detachable primary device is usable by pairing with the core phone when the core phone is not used directly but remains in the vicinity. Important data in the primary device is synchronized with the core phone to avoid data loss when the primary device is accidentally dropped or lost or damaged.
    Type: Grant
    Filed: March 21, 2012
    Date of Patent: January 28, 2014
    Assignee: Infosys Limited
    Inventors: Sumit Kalra, Chinmoy Mukherjee, Rajarathnam Nallusamy
  • Patent number: 8619637
    Abstract: Methods for multiple-termination routing in a wireless network environment that includes an Internet Protocol (“IP”) core are described herein. One method includes receiving a call delivery request. The call delivery request includes a called number. The call features associated with the called number are determined. A determination is made whether the call features include multiple-termination routing information for a plurality of potential terminating devices. When the call features include the multiple-termination routing information including at least one termination to be routed utilizing Session Initiation Protocol (“SIP”), a call setup is initiated to each of the plurality of potential terminating devices.
    Type: Grant
    Filed: June 18, 2012
    Date of Patent: December 31, 2013
    Assignee: Apple, Inc.
    Inventors: Marvin Bienn, Jayshree A. Bharatia, Gary B. Stephens
  • Patent number: 8594287
    Abstract: The present invention relates to telephone call processing. In one embodiment, a call processing system receives from a caller a first call for a user, the first call including call signaling information. The call processing system determines whether the call signaling information includes caller identification information and whether the call signaling information indicates that the caller identification information is restricted. If the caller identification information is restricted, the call processing system instructs the caller to take a first action so that the caller identification information can be provided to the user. The call processing system determines whether the caller has performed the first action during the first call, and if the caller has performed the first action during the first call, the call processing system provides at least a portion of the caller identification information to the user.
    Type: Grant
    Filed: February 11, 2010
    Date of Patent: November 26, 2013
    Assignee: Callwave Communications, LLC
    Inventors: Robert A. Dolan, David F. Hofstatter, Lee Kirchhoff
  • Patent number: 8583094
    Abstract: An incoming-call management method of mobile telecommunication devices is provided. The method includes offering options for telephone holder and caller, and controls the procedure according to the telephone holder's setting and caller's decisions.
    Type: Grant
    Filed: July 23, 2007
    Date of Patent: November 12, 2013
    Assignee: HTC Corporation
    Inventor: John C. Wang
  • Patent number: 8548141
    Abstract: Techniques for transfer error recovery are described. A system may comprise a context generator module operative to record context information for a first call session between a first call terminal and a call system resource, and store the context information with a context identifier in a context table. The system may include a transfer error context module to couple to the context generator module, the transfer error context module operative to generate transfer error context information having the context identifier. The system may include a call transfer module to couple to the transfer error context module, the call transfer module operative to send the transfer error context information to the first call terminal for use in case of a transfer failure event. Other embodiments are described and claimed.
    Type: Grant
    Filed: September 7, 2012
    Date of Patent: October 1, 2013
    Assignee: Microsoft Corporation
    Inventors: Amritansh Raghav, Michael Trommsdorff, Rajesh Ramanathan, Andreas Strebel
  • Patent number: 8526927
    Abstract: An exemplary telephone apparatus which can transfer a first phone call from a Bluetooth enabled cellular phone to a home phone and, making a second cellular phone call by a home phone via a Bluetooth enabled cellular phone, includes a Bluetooth enabled integrated chip (IC). The IC includes a Bluetooth modem configured for receiving a Bluetooth signal from a Bluetooth radio frequency (RF) antenna of the cellular phone, a central processing unit (CPU) built-in the IC, for switching controlling of transferring between the first phone call and the second phone call, and a digital signal processor (DSP) and a CODEC built-in the IC. The telephone apparatus makes use of digital signal processing technology to generate and decode various tones and signals. The telephone also avoids the problem of distortion of DTMF tone during transmission through a Bluetooth RF.
    Type: Grant
    Filed: September 29, 2008
    Date of Patent: September 3, 2013
    Assignee: Cybio Electronic (Shenzhen) Company Limited
    Inventors: Boonchen Lim, Mingwei Chen, Wenjie Wang, Xiaozhong Huang
  • Patent number: 8509736
    Abstract: A secure telephone call management system is provided for authenticating users of a telephone system in an institutional facility. Authentication of the users of the telephone call management system is accomplished by using a personal identification number, biometric means, and/or radio frequency means. The secure telephone call management system includes accounting software capable of limiting access to the system based on funds in a user's account, and includes management software capable of implementing widespread or local changes to the system. The system monitors a conversation in the telephone call to detect a presence of a first characteristic in audio of the conversation, and terminates the telephone call if the first characteristic does not match a second characteristic of biometric information of a user or a called party.
    Type: Grant
    Filed: November 22, 2010
    Date of Patent: August 13, 2013
    Assignee: Global Tel*Link Corp.
    Inventor: Stephen Lee Hodge
  • Patent number: 8503646
    Abstract: Methods and systems for processing and routing calls are described. A call processing system receives from a telecommunications system a communication indicating that a first call to a user is in progress. A call routing instruction associated with the user is accessed. Based at least in part on the call routing instruction, a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the second call and the third call are placed at substantially the same time or a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the third call is placed if the second call is not timely answered.
    Type: Grant
    Filed: June 21, 2012
    Date of Patent: August 6, 2013
    Assignee: Callwave Communications, LLC
    Inventors: Leland W. Kirchhoff, David S. Trandal
  • Patent number: 8494134
    Abstract: A method for processing a call placed to a telephony identifier. The method comprises: obtaining information regarding an origin of the call; identifying a group of identities that is associated with the telephony identifier, each identity designating a party reachable by calling the telephony identifier; determining, based on the information regarding the origin of the call, that the call is intended for a particular identity among the group of identities; and causing routing of the call based on information associated with the particular identity. The party designated by each identity may be a different person. Also provided a system for processing a call placed to a telephony identifier.
    Type: Grant
    Filed: December 19, 2007
    Date of Patent: July 23, 2013
    Assignee: BCE Inc.
    Inventors: David William Clark, Eric John Wolf, Yannick Lessard, Danica Rogers, Nathan Gerald Archer, Jonathan Allan Arsenault, Luan Cao Tuong Nguyen
  • Patent number: 8467502
    Abstract: An interactive assistant for managing telephone communications and services is disclosed. In one of many possible method embodiments, a chat interface is provided to a device associated with an intended recipient of an incoming voice call. A chat message from the intended recipient is received through the chat interface. The chat message is presented to a calling party associated with the incoming call prior to a disposition of the call being determined. In other embodiments, an interface provides controls for individually managing calls on a conference call, without affecting other calls on the conference call.
    Type: Grant
    Filed: June 17, 2005
    Date of Patent: June 18, 2013
    Assignee: Verizon Data Services LLC
    Inventors: Ashutosh K. Sureka, Craig L. Reding, Shuchi R. Patel, Alin L. D'Silva, Paula A. Dromlewicz, Sathish Subramanian
  • Patent number: 8442034
    Abstract: A system and method for routing and interacting with a dual mode network telephony environment are disclosed. In one embodiment, the system includes an external analog telephony line, a DSL modem, an analog telephony bridge controller, one or more additional analog telephony lines, and a communication center computer. The system routes analog and Voice-over-Internet Protocol calls between the analog telephony lines and the communication center computer. Furthermore, the communication center computer performs operations on calls inbound to the environment and calls outbound from the environment.
    Type: Grant
    Filed: March 29, 2007
    Date of Patent: May 14, 2013
    Assignee: Intel Corporation
    Inventors: William J. Tiso, Joe R. Gruber
  • Patent number: 8401533
    Abstract: Methods and systems are described for routing call in a wireless network environment. In one embodiment, a phone address is assigned to a subscriber and/or a subscriber's mobile telecommunications device. A call directed to the phone address is routed to a call processing system. An outbound call from the call processing system is placed to a wireless communication service provider so as to cause, at least in part, the wireless communication service provider to route the outbound call to the subscriber's mobile telecommunications device, wherein the call processing system configures call signaling parameters associated with the outbound call so that the outbound call appears to be to a phone number ported to the wireless communication service provider, and wherein the phone number has not been ported to the wireless communication service provider. The outbound call is bridged with the inbound call.
    Type: Grant
    Filed: April 18, 2012
    Date of Patent: March 19, 2013
    Assignee: Callwave Communications, LLC
    Inventors: Leland W. Kirchhoff, David S. Trandal