Abstract: A method and network provide mobile information for emergency calls based on mobile position during a call in progress. As soon as an Emergency Services Call is invoked, the Mobile Station position information is gathered using a Serving Entity. The position is then sent to an Anchor Entity [typically an Anchor Mobile Switching Center (AMSC) and Anchor Mobile Position Center (AMPC)] in communication with the Emergency Services Network Entity (ESNE). After receiving the position information, the Anchor Entity makes the call setup to the ESNE, and the AMSC updates the AMPC. In one alternative embodiment, the Position Determining Entity determines the troubled and non-troubled locations and sends them to the ESNE. In a second alternative embodiment, only the troubled party location is sent to the ESNE as a result of the non-troubled party triggering a special key code during the request for the ESNE.

Abstract: A system and method for providing caller information across heterogeneous networks is provided. A Name Resolution Adapter (NRA) receives a message from a destination central office which includes a caller's telephone number and a call recipient's telephone number. The NRA retrieves a call recipient contract and caller authorization entries, and identifies caller fields that the call recipient is authorized to receive. The NRA includes the identified caller fields in a message to a Service Control Point (SCP), whereby the SCP retrieves caller attributes corresponding to the caller fields from a Line Information Database (LIDB). The SCP forwards the caller attributes to the NRA. In turn, the NRA includes the caller attributes in a message and forwards the message to the call recipient over a computer network. The call recipient processes a corresponding telephone call using the caller attributes that are included in the message.

Abstract: Features available in one communication installation of a communication system are made available system-wide by transmitting an item of feature control information for a subscriber line of a first communication installation to a second communication installation. The item of feature control information is converted into at least one function call, whose associated function is provided by a computer telephony integration (CTI) interface. The function call is transmitted via the CTI interface to the first communication installation. At least one feature control instruction contained in the function call is executed by an administration and maintenance device of the first communication installation. The first communication installation depicts a controlled instance with regard to a feature control, while the second communication installation depicts a controlling instance.

Abstract: A method and system for automatically translating messages in a communication system wherein, when a connection is set up between a calling terminal device and a called terminal device, a first item of selector information identifying a language that depends on a calling subscriber is compared to a second item of selector information identifying a language that depends on a called subscriber. If the items of selector information do not match, a translator is looped into the connection automatically.

Abstract: A method and apparatus is provided to populate a caller's information to a host-based address book automatically or by a single click on a virtual button included in a popup window or by a series of simple commands.

Abstract: A system and method for personalizing an interactive voice broadcast of a voice service, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server for receiving incoming telephone calls, an identification module for identifying callers, and a personalization module for determining information about the caller.

Abstract: A personal directory system 10 has a translation server 40 for verifying the identity of a subscriber and recognizing the name of one or more subscribers that are stored on a personal directory of another subscriber. A caller is connected by a public telephone switch to the server 40 that accesses a personal directory computer 60 located on the World Wide Web 50. The requested number and/or speed dial number are converted from text to speech and the public telephone switch automatically dials the requested number.

Abstract: The present invention enhances directory assistance automation by searching traditional directory assistance databases with independent listing and locality queries. Initially, a caller's speech responses from a directory assistance inquiry are individually converted to independent listing and locality search queries. The listing and locality queries are determined by processing the caller's speech responses using a defined speech recognition grammar. The listing and locality queries are used to search a directory assistance database. Once the listing results are returned from the directory assistance database, the records in the listing results are analyzed to select a number for the caller's directory assistance request.

Abstract: An internet connecting system enables internet connection to be implemented simply. The user starts present system when the user connects a client computer to an internet. The client computer makes a telephone call to a server of a provider. The side of the server judges whether telephone number can be acquired on the occasion of the reception. When the telephone number can not be acquired, it causes the client computer to be informed that the telephone number is non-informed. The client computer side who receives this information performs re-dial to the server with the telephone number added “186” thereto at the head of the server's telephone number. When the telephone number can be acquired, it causes the nearest access point to the client computer to be selected from an access point table according to the telephone number, before informing the client computer about the access point. The client computer makes a telephone call to the access point.

Abstract: A user interface for screen phones monitors telephone line state information and displays user interface controls and telephone line status information dependent on the telephone line state. The user interface includes a display element referred to as a call slip that expands and collapses in response to changes in telephone line state and user input. The call slip updates the information that it displays based on telephone line state changes and information communicated from one or more telephony monitoring applications. The call slip displays user interface controls representing tasks that are dependent on information derived from a telephone call, such as caller ID information. The software used to control the display of call slips and to monitor telephone line state is part of a software platform that may be customized for a particular device or application.

Abstract: The communications system has a communications terminal that transmits status data to a remote computer. The remote computer processes a program that generates an instruction sequence on the basis of the status data. The instruction sequence is processed by a central controller of the communications terminal as a program section.

Abstract: A system is provided for providing communication event routing and transfer capability in a multi-site communication-center environment. The system utilizes a presence protocol application and a routing application for determining availability of an agent or system and for setting up the transfer from a point of transfer on a network to a destination of transfer on the same or connected network. In a preferred use the presence protocol application is shared by communication-center sites cooperating in the transfer and routing of events and the presence protocol enables at least one event-handling process normally performed by the routing application.

Abstract: A method provides a call-connected party's information to a terminal in a private exchange network. The method displays the call-connected party's information in a private exchange network, and provides accurate information of a call originator to a terminal of a call receiver. The private exchange system is connected to a CTI (Computer Telephony Integration) server having a database including a phone number and various information corresponding to the phone number, and includes at least one terminal being a slave terminal for receiving/displaying information of the database.

Abstract: A method for synchronizing data between a mobile terminal and a computer is provided, in which schedule data can be synchronized between the mobile terminal and the computer using a radio network and Internet network. In this method, either a mobile terminal or a computer corresponding to a party requesting data to synchronize transmits its head data to another party for synchronizing data through an Over-The-Air Function (OTAF) system. The party synchronizing data compares the transmitted head data with its head data, and transmits its newest data and corresponding head data in accordance with the comparison result. The requesting party stores the newest data, and transmits its newest data to the parry for synchronizing data through the OTAF system. Then, the party for synchronizing data stores the newest data of the party for requesting data to synchronize in its memory area.

Abstract: A portable information terminal 1 includes a primary terminal 2 and a secondary terminal 3 which are combinable and separable from each other, and individually have displays 2A, 3Ba, operation keys 2B, 3Aa, RAMs 24, 36, antennas 26, 37, and CPUs 20, 30. The RAMs 24, 36 of the respective terminals 1, 2 store application programs and the CPUs 20, 30 individually control to operate a required function and display an image on the displays 2A, 3Ba. The CPUs 20, 30 are connected through communication between the antennas 26, 37 to systematically share an operation for a required function and to display images associated with each other on the respective displays 2A and 3Ba.

Abstract: A system and method are provided for maintaining a universal call-log in a Home Network telephone system. The method comprises: transceiving calls on at least one external telephone line; bridging calls to a plurality Home Network endpoints; and, logging the bridged calls. Bridging calls to a plurality Home Network endpoints includes initiating an outgoing call from an endpoint. Then, the outgoing calls initiated from endpoints are logged. Likewise, incoming calls received on an external telephone line addressed to an endpoint and bridged, and logged. Logging the bridged calls includes cross-referencing entries such as call time, the call duration, the type of call, the external telephone involved, the external line telephone number from which an incoming call is received, the external telephone line telephone number to which an outgoing call is addressed, the endpoint to which an incoming call is addressed, and the endpoint initiating an outgoing call.

Abstract: A method and system are provided for locating and retrieving stored computer files that are related to an incoming telephone call directed to a computer user. A called party receives a telephone call while the called party is operating her computer. A computer telephony interface receives caller identification information on the calling party and uses that information to launch a software synchronization program for locating files stored on the called party's computer that are related to the calling party. A dialog box is displayed on the screen of the called party's computer that provides the caller identification on the calling party and provides an icon for displaying a list of stored files related to the incoming caller. The list of files may be automatically presented to the called party, or the called party may retrieve the list of stored files by selection of the icon presented in the dialog box.

Abstract: A method for augmenting communications between called and calling parties with context information helps either or both parties decide whether and how to accept or initiate a communications event.

Abstract: Name customization features allow users to customize calling name information provided to a telecommunications network for calls placed from their subscriber lines. A local exchange switch provides calling party identification information for an associated subscriber line to the telecommunications network. If a custom name is desired for a given call, the local exchange switch changes, if necessary, a name value in the calling party identification information to the custom value. Subscribers can identify particular numbers and corresponding desired custom names, with the local exchange switch selecting the desired name when an identified number is called. Dialing feature codes from a handset or other device also may control custom name information. When appropriate, subscribers may customize calling number information as well. Preferably, screening methods prohibit subscribers from specifying disingenuous custom information.

Abstract: In a transmitting-side telephone apparatus 1 of a telephone system, a multimedia data multiplexing portion 108 multiplexes character data in a character data memory 101, image data in an image data memory 104, and music data in a music data memory 107 to produce multiplexed multimedia data to be memorized in a caller identification information holding memory 109 as caller identification information. A communication control information/caller identification information multiplexing portion 110 multiplexes communication control information from a transmission communication control portion 111 and the caller identification information from the caller identification information holding memory 109 to produce multiplexed transmission data to be transmitted through a transmitting portion 112.

Abstract: A communication apparatus of the present invention has a first storing unit for storing information detected by a caller information detector, a caller identifying unit for identifying a calling place of a caller based on the information stored in the first storing unit, a second storing unit for storing information of the calling place identified by the caller identifying unit, a third storing unit for storing predetermined information, and a controller for controlling a display unit to display combined information of the calling place information stored in the second storing unit and the predetermined information stored in the third storing unit. The communication apparatus has a controller for extracting voice data selected by a voice data selecting unit and controlling the voice converting unit to output a voice signal, when the plurality of voice data correspond to the caller information detected by the caller information detector.

Abstract: A telephone directory address storing method and an information terminal by which telephone directory information is efficiently managed to achieve augmentation of the operability. The information terminal includes a display section, a storage section, an inputting section, a circuit interface section, and a control section for controlling the entire information terminal. The control section has a function of drawing a window delineated by closed line segments on the display section. The display section draws a first window displayed most forwardly with respect to any other window, fetches a character train selected on a second window into the first window through the storage section, waits a call origination instruction from the inputting section in the first window, dials in response to a call origination instruction from the inputting section through the circuit interface section, and simultaneously stores the character train selected on the second window into a telephone directory address storage section.

Abstract: A communication such as a telephone call is received, bearing identification information such as caller ID. The received audio signal, if any, is encoded and stored. The identification information is used to look up additional information about the sender of the communication, such as by using the caller ID information to search the internet, for example by doing a reverse telephone number lookup. The user is presented with a graphical representation of this, and prior, communications, such as via an html page, and can select individual communications for playback, deletion, and the like. If the user is at a remote location, the encoded communications may be forwarded to that location, such as in the form of email attachments.

Abstract: A method and apparatus is provided to populate a caller's information to a host-based address book automatically or by a single click on a virtual button included in a popup window or by a series of simple commands.

Abstract: A method and apparatus are provided that receive a caller identification packet from a central office. The caller identification packet is decoded to produce caller identification information, which is used to identify an audio message. Before presenting the audio message to the user, the method and apparatus disables ringing of the phone system. After the audio message has been presented to the user, ringing is re-enabled.

Abstract: A paging system uses a stationary personal computer to receive paging signals. The personal computer executes an instruction set, or software, which allows the personal computer to forward or process received page signals. By using a stationary personal computer, received page signals can be used to control the personal computer to contact external devices such as: other personal computers, telephones, fax machines, Internet locations, pagers, and household devices. The personal computer can store received page signals including origination identification information. A multiplex forwarding system can be used by providing identification header information.

Abstract: A method and system are provided for delivering personalized messages to a calling party who calls a called party who is engaged in an Internet session over a telephone line not capable of receiving telephone calls without interrupting the Internet connection. The called party receives a notification on her computer screen of an incoming telephone call from a calling party. A drop box on the called party's computer temporarily interrupts the called party and identifies the calling party. The called party may answer the call, forward the call to a separate telephone number, place the call on hold, send the call to voice mail, or type, select or record a personalized message that is delivered to the calling party without interrupting the Internet session. The personalized message may be a text message or a voice message. Text messages are converted from text to speech before delivery to the calling party.

Abstract: An advanced intelligent network (AIN) based system and method that allows a subscriber connected to the Internet to receive customized call alerts and caller identification information concerning an incoming telephone call. Using client software, the subscriber associates telephone numbers to sound files. Then, when an incoming call with caller identification information is received, the client software determines whether the incoming telephone number points to a sound file. If so, the client software directs the sound file to play.

Abstract: A caller identification (ID) system includes a first caller ID unit located at a first location. The first caller ID unit is operatively coupled to a telephone network to reveal telephone numbers. A second caller ID unit is coupled to the telephone network and located at a second location, other than the first location. A transmitter is included in the first caller ID unit for transferring caller ID information between the first and second caller ID units over the telephone network such that the caller ID information from the first caller ID unit is conveyed to the second caller ID unit.

Abstract: An intended recipient of an instant message receives notification of that message via a caller identification message displayed on a device (26, 28, 32) capable of displaying caller identification messages. Upon receipt of an instant message, a broadband modem (16) generates a caller identification message that is then routed by a router (22) to the caller identification display device(s).

Abstract: A method and telephone apparatus that detects an incoming telephone call and determines if the telephone number of the call's originator has previously been stored in the memory of the telephone is provided. If the originator's telephone number has not been previously stored, it is stored into the memory of the telephone. In addition, if an alphanumeric identifier associated with the originator's telephone number was received with the originator's telephone number, it is also stored into memory. If the alphanumeric identifier was not received, the telephone automatically initiates a call to a remote computer and transmits the telephone number of the originator to the remote computer. The computer assigns an alphanumeric identifier to the telephone number and transmits the alphanumeric identifier back to the telephone which stores the alphanumeric identifier in the telephone memory in association with the telephone number.

Abstract: A TAPI method according to an implementation of the present invention includes installing a TAPI service provider and associating a first PID with the TAPI service provider; re-installing the TAPI service provider and associating a second PID with the TAPI service provider; and automatically associating TAPI devices that had been associated with the first PID with the second PID.

Abstract: A system and method that provides a dialog with the called party when a call is received, a process is initiated to communicate with the calling party and a process is initiated to communicate with the called party. The processes communicate with each other to provide limited communication between the called and calling parties without an actual connection being made between them. The called party process determines disposition of the call based on the caller ID of the calling party and the state of the called party telephone. Advantageously, the called party process prompts the called party as to how to handle the call. The called party can request further information regarding the person calling, the purpose of the call, etc., without a connection being made to the calling party.

Abstract: A caller number received from an exchange machine by a telephone coordination server (CTI server) is noticed to a customer database to search for caller information. When pieces of caller information are acquired from the customer database by the telephone coordination server, the exchange machine is connected to a voice automatic response device (IVR device) to acquire predetermined voice data by telephone communication with a caller, and the voice data is compared with voice data included in the caller information by a voice recognition server to generate caller candidate information having priority levels. On the basis of caller candidate information, caller information of a first candidate is displayed on an operator client, candidate names of second and subsequent candidates are displayed as a list, and an operation of selecting a candidate in the displayed list is caused to change the caller information being displayed at the present into caller information of a selected candidate.

Abstract: The present invention relates to displaying caller ID information, and more specifically, to displaying caller ID information in an environment with broadband telephony service. The invention provides a method and apparatus for receiving caller ID information from a service provider and providing the caller ID information for display as an overlay over a television programming image provided by the service provider and displayed on a television.

Abstract: The methods bypass present lengthy modem renegotiations (typically 20-30 seconds) to effect fast re-establishment of ISO Application-Oriented Layer communication link between user Application Programs/Browsers and Internet Service Provider, and enables complete session continuity without user being aware of noticeable difference due to frequent connections/disconnections of PSTN line. The methods at its most basic essence requires that the reconnecting incoming calls be routed to the same Port #/Modem unit/Data channel.

Abstract: A method, a system, an apparatus, and a computer program product for automatically processing a facsimile document at a receiving device is presented. The receiving device stores a set of facsimile processing rules for automatically processing facsimile documents. The receiving device receives and stores a facsimile document and associated caller ID data from an originating device during a facsimile transmission. The receiving device then compares an originating phone number in the caller ID data against phone numbers in the set of facsimile processing rules. Each facsimile processing rule comprises one or more phone numbers and facsimile processing rule parameter data. In response to matching the originating phone number with a phone number in a facsimile processing rule, a modified facsimile document is then generated such that the modified facsimile document includes information associated with facsimile processing rule parameter data in the matching facsimile processing rule.

Abstract: A universal point of contact identifier system calling device facilitates a connection between a caller and a call recipient over a telephone network by communicating with a universal point of contact identifier system server. The calling device includes a keyboard, a display, a circuit to make a telephone call and transmit and receive digital data over the network, a memory unit and a micro-controller to control the functions of the device. The keyboard facilitates the entry of an identifier, e.g., an email address, into the memory unit of the device. After entry of the identifier, the circuit connects the device with the server and transmits the identifier to the server. The server utilizes the identifier to establish a connection over the network between the caller and call recipient.

Abstract: An intelligent telephone set is disclosed that includes a caller-ID circuit that extracts a call identifier from an incoming call. A call processing circuit in communication with the caller-ID circuit assigns the incoming call to a caller category associated with the call identifier. Subsequently, it selects a call processing action corresponding to the caller category and processes the incoming call using the selected call processing action. The intelligent telephone set allows users to set criteria for receiving and processing calls based on CID data. One such call processing action is to use CID data to forward an incoming call to a predetermined location.

Abstract: Caller ID (CID) data-reporting circuitry operates in conjunction with direct-access arrangement (DAA) circuitry or other circuitry that operates within the operational requirements of the Audio Codec '97 (AC-97) Component Specification. The CID data-reporting circuitry provides for the transfer of a data word from the DAA circuitry to a host computer or controller that operates within the AC-97 operational specifications. The CID data-reporting circuitry transfers the CID data in an asynchronous manner, i.e., at non-pre-determined intervals. Software running on the host computer or the controller may thus examine each data word or group of data words and take appropriate action, for example, process the data further or terminate the data transfer. A command interpreter begins the data transfer by initializing an address pointer used to facilitate retrieving the data from a CID random-access memory (RAM) and to make the data available to the host computer or controller through an output register.

Abstract: The present invention relates to a novel apparatus and method for providing caller identification. Particularly, the present invention is configured to output caller identification to personal computer and to a terminal. These outputs are in response to a call received by the Caller ID system.

Abstract: In a transmitting-side telephone apparatus 1 of a telephone system, a multimedia data multiplexing portion 108 multiplexes character data in a character data memory 101, image data in an image data memory 104, and music data in a music data memory 107 to produce multiplexed multimedia data to be memorized in a caller identification information holding memory 109 as caller identification information. A communication control information/caller identification information multiplexing portion 110 multiplexes communication control information from a transmission communication control portion 111 and the caller identification information from the caller identification information holding memory 109 to produce multiplexed transmission data to be transmitted through a transmitting portion 112.

Abstract: Caller ID (CID) data-reporting circuitry operates in conjunction with direct-access arrangement (DAA) circuitry or other circuitry that operates within the operational requirements of the Audio Codec '97 (AC-97) Component Specification. The CID data-reporting circuitry provides for the transfer of a data word from the DAA circuitry to a host computer or controller that operates within the AC-97 operational specifications. The CID data-reporting circuitry transfers the CID data in an asynchronous manner, i.e., at non-pre-determined intervals. Software running on the host computer or the controller may thus examine each data word or group of data words and take appropriate action, for example, process the data further or terminate the data transfer. A command interpreter begins the data transfer by initializing an address pointer used to facilitate retrieving the data from a CID random-access memory (RAM) and to make the data available to the host computer or controller through an output register.

Abstract: A tele-computer network includes a redundant digital microwave communication system, at least one mobile vehicle, and a wireless local area network (LAN). In one embodiment, the microwave communication system transfers information using Ethernet packet switching. In another embodiment, the wireless LAN transfers information using the TCP/IP protocol. The mobile vehicle is configured to transfer information as a single nomadic transmission/reception point between the microwave communication system and the wireless LAN.

Abstract: A telephone system which detects ring signals and detects caller ID signals and decodes them into caller ID data and then reformats the caller ID data into one or more alphanumeric strings useable by another computer process such as a point of sale computer process. User input is accepted such as by manipulation of switches to control the telephone system so as to add predetermine prefix or suffix codes or data to one or more items of caller ID data in accordance with the occurrence or existence of predetermined conditions that must be signalled to the computer process using the caller ID data being formatted by the telephone system.

Abstract: A system and method for capturing and communicating caller information for a digital communication device are disclosed. In a preferred embodiment, a caller ID device captures caller information from inbound and/or outbound calls. Thereafter, the caller ID device can communicate captured caller information to a digital communication device, such as a digital sender or fax machine, wherein the digital communication device can then communicate data to a destination indicated by the caller information. In a preferred embodiment, the caller ID device can also communicate control signals to the digital communication device to control how the device responds upon receiving caller information from the caller ID device. For example, in a preferred embodiment, the caller ID device can communicate a control signal to the digital communication device that activates the device to communicate data to a destination indicated by the communicated caller information.

Abstract: A telecomputer network is described. The network comprises a satellite communication system, at least one mobile vehicle, and a wireless local area network (LAN). In one embodiment, the satellite communication system transfers information using ethernet packet switching. In one embodiment, the wireless LAN transfers information using the TCP/IP protocol. The mobile vehicle or portable field unit is configured to transfer information as a single nomadic transmission/reception point between the satellite communication system and the wireless LAN.

Abstract: A call processing apparatus incorporates a robust database supporting both autodialing and autoattendant functions. Incoming calls not directed to a specific telephone extension and any call to a dedicated autodialer function are answered and the caller prompted to speak the name of the desired person or department. A speech recognition platform analyzes the spoken name to provide one or more searchable text strings representing the various spellings associated with the spoken name. The database is searched to retrieve corresponding terminal address instructions such as the telephone number or extension of the named party and call routing to the address is initiated. Alternatively, in an autoattendant mode, a subscriber calls a telephone number associated with a specified service such as a hotline and is asked to identify himself by name. The speech recognition platform again provides a corresponding searchable text string used to retrieve subscriber-specific information for handling the call.

Abstract: A telecommunication system combines telephone technology and computer. network technology to monitor a caller and callee's computer activity and to access call processing criteria selected by the caller and callee and stored on the computer network. A component of the telephone system, such as a central office switch, accesses the caller and callee call processing criteria. The system evaluates the call processing criteria and, when conditions for both caller and callee are met, the telephone system initiates a telephone call between the caller and callee. The call processing criteria may include accepting all calls, no calls, or calls only from specified parties. In addition, the call processing criteria can vary in accordance with the time of day or an individual's personal preferences, or status, such as when an individual is in a meeting.

Abstract: A gateway interface device that can be provided with a buffer for temporarily storing a calling party's information which can be sent with the initial signaling message of a calling party on an IP network to establish a communication with a called party on a PSTN network. Subsequent to the receipt of the initial signaling message, and based on the calling party's stored information, the gateway interface can intercept a request for calling party information from the called party or a called party's end office. Once the request for calling party information is received by the gateway interface, the gateway interface can then generate a reply based on the calling party information stored in the buffer. Otherwise, the calling party information stored in the buffer can be removed from the buffer after a predetermined period of time.