Abstract: The present invention provides a novel system, method and apparatus for answering a telephone call. In one aspect of the invention, there is provided a system for call answering that includes a switch for connecting a telephony device to incoming calls received from callers connected to the switch via a telephone network. The switch is also connected to a processing unit and a storage device that contains a plurality of pre-recorded messages. When a callee at the telephony device receives an incoming call during a meeting (or at some other inconvenient time) and yet the callee wishes to respond to the caller, then the callee can provide (via a keypad on the telephony device) message selection criteria to the processing unit. The processing unit can then assemble an outgoing message based on the message selection critiera. The message is assembled from from the plurality of messages saved on the storage device. Having assembled the message, the processing unit can then play that outgoing message to the caller.

Abstract: To protect the privacy of a user subscribing to a mobile telephony operator, the operator produces an isolating identifier by which the user can link up anonymously with a content provider. The operator/producer is the only entity capable of relating the isolating identifier to the user on request. An isolating identifier is, furthermore, either an isolating session identifier, hence one that changes at each connection of a user to a provider, or an isolating context identifier, hence one that persists over several connections. Furthermore, a context identifier is proper to a user/provider pair. This even further isolates the user. The format of the isolating identifier is compatible with the format of the NDS field, defined in the telephony standards.

Abstract: A radio telephone that automatically terminates an incoming call to a voice mail comprising a transceiver for receiving the incoming call, and a sensor coupled to the transceiver producing a set of parameters related to a user in close proximity to the radio telephone. The incoming call is automatically terminated to the voice mail upon a determination that a subset of the set of parameters is within a range. A method for automatically terminating an incoming call for a radio telephone to a voice mail is described. The method includes providing a set of sensor input information, receiving an incoming call, obtaining at least part of the set of sensor input information, determining a sot of parameters related to the set of sensor input information, and terminating the incoming call to a voice mail system upon a determination that the set of parameters is within a predetermined range.

Abstract: A method and system for routing Calling Name queries in a locally competitive environment includes the creation of a Calling Name query having both the calling party number and the called party number. The query is routed to a service control point of the local exchange carrier, where the called party number is extracted to determine the Calling Name service provider for the called party. The service control point accesses a series of databases to route the Calling Name query to the proper service provider/destination. The databases include a database storing a table of subscribers and their choice for Calling Name service, a database storing porting status of telephone numbers, and a database storing information about distribution of other local number portability databases.

Abstract: A method of and system for providing priority call processing based upon the status of electronic mail items between a called party and a calling party receives a request to set up a call between the calling party and the called party and determines if the called party has priority call processing activated or enabled. If so, the system determines if there is a priority electronic mail item between the called party and the calling party. If so, the system provides special processing of the call.

Abstract: A system and method is provided for providing call subject information to a destination device. A call subject platform provides a selection menu to an originating device to receive call subject information. If call subject information is received at the call subject platform from the originating device, then the call subject platform sends a summary of the call subject information to the destination device.

Abstract: A presence device operable in a first mode and a second mode is associated with a communication device. In the first mode, a user using the presence device is biometrically authenticated and a presence confirmation input is received from the communication device. In the second mode, a user-entered log-in input is received from the communication device. A central presence database is updated to indicate that the communication device is active for the user. A received message which is to be routed to the user is sent to the active device indicated by the central presence database.

Abstract: A system and method for locating the subscriber of a telephony product in which a best guess location is assigned to each subscriber of the telephony product. Under certain predetermined conditions, the telephony product directs incoming phone calls to a subscriber by first attempting to locate the subscriber at the best guess location. If the best guess location does not successfully answer or is not attempted first, an alternate search method is used.

Abstract: A system providing a map and driving directions to a user of a user telephone for a remote location associated with a remote telephone number. The system includes the user telephone and a server connected through a telephone system. The user telephone includes a location number designator for designating a remote telephone number and an object decoder for decoding software objects such as a map object having map information for the area about the location of a remote address associated with the remote telephone number and a driving directions object having driving directions information for traveling to the remote location.

Abstract: A multimedia call is completed to a mobile user, who registered to receive a multimedia call at a multimedia terminal using a portable intelligent device. A mobile user record including a physical address of a multimedia terminal and a user address is stored. In response to a multimedia call addressed to the user address, the physical address is determined and call notification information is transmitted to the multimedia terminal at the physical address. The multimedia call is then completed to the multimedia terminal at the physical address.

Abstract: Facilitating voice access to personal information in a manner that the caller may voice command an action to be performed in response to hearing a particular personal information item. The voice commanded action is then automatically performed even if the action requires access to another personal information item of a different type. A voice access server receives a caller-issued voice command to hear a first item of personal information (such as a calendar item) corresponding to a first personal information type. Then, the voice access server automatically accesses the requested information, and audibly speaks the item to the caller. The caller may then submit a voice request to act on the first item of personal information. The voice access server then automatically accesses any other personal information needed to perform the requested action, even if access to a different personal information type is needed.

Abstract: This invention overcomes the disadvantages of the prior art by providing automated personal messaging assistance with the capability of checking a user's destination for arrival and forwarding messages by a preferred modality. The present invention is directed to, in a general aspect, a method of providing personal messaging using a virtual messaging assistant. The virtual messaging assistant has a voice user interface and provides a human-like voice which interfaces with the user' and with callers. The personal messaging assistant provides forwarding of messages to a destination in accordance with user selected preferences. The personal messaging assistant receives incoming messages. The personal messaging checks the user's calendar to find out where the user is expected to be. Then the personal messaging assistant calls the expected destination and inquires whether the user has arrived.

Abstract: A telephone set device capable of vocalizing a telephone number being called. A line interface circuit serves as an interface between the tip and ring wires of a standard telephone circuit and the internal circuit. A ring detector detects whether a ring signal is being input. A controller provides the input of signals from the line interface circuit, the keypad, and the ring detector. A hybrid circuit divides the connecting terminals of the line interface into a voice input and a voice output. A keypad inputs the control signal or the number signal to the controller, and sets the address data in the internal memory of the controller to output the voice data. A DTMF generator generates DTMF signals to represent each key on the keypad. A number voice generator receives the address data and decompresses the corresponding compressed voice data retrieved from the internal memory. A handset receives/transmits a voice signal.

Abstract: A method of screening incoming telephone calls and programming screening options and apparatus that allows incoming calls to be screened according to various criteria programmed by a subscriber.

Abstract: A method and system for controlled provisioning of a desired set of service logic for a subscriber of group of subscribers. In response to a designated stimulus, such as a time-event, a location-event or a threshold-event, a network entity modifies the subscriber profile maintained by a serving system, so as to include in the profile one or more desired parameters. One such modification may be the inclusion in the profile of a trigger that directs the serving system to query a designated network entity for call handling instructions. The designated network entity may then provide a special set of services for the subscriber or group. Further, a mechanism is provided to help ensure that once such a service overlay is imposed, it remains imposed if desired.

Abstract: A proximity detector (111) is provided for causing automatic callback. The proximity detector (111) causes the called party's telephone (506) to send a signal to the telephone system indicating that the automatic callback may proceed. For example, the detector may cause an off-hook/on-hook event to be sent, or other specific signaling. The telephone system signals the calling party (502), who may then answer the automatic callback and be connected to the called party.

Abstract: A method and system are disclosed for providing an enhanced call waiting announcement to a called party that is busy on a first call and receives a second call. Information provided by a second calling party is recorded and played back to the called party after the first call is over. The called party is not interrupted during the duration of the first call.

Abstract: A method and apparatus is provided for processing a call from a calling party to a called party. The system includes subscriber profiles for both the called and calling parties and a call behavior module. The subscriber profiles which reside in a switch or one or more remote databases comprehensively maintain the subscribed services and preferences of the parties. The call behavior module processes the telephone call in accordance with the subscriber service options and preferences of the called party and the calling party as provided in the subscriber profiles. Call processing is thereby handled more efficiently and reduced risk of feature interactions between the different subscriber services.

Abstract: An automated method and apparatus for notifying subscribers of a customer message manager notification system upon changes in some real-time data is disclosed. Subscribers are notified in an order based on some predetermined criteria, such as subscriber level. More specifically, airline customers are notified of changes in airline information which affects their travel plans, as well as other types of notification. This notification can occur via standard communications devices commonly carried by travels such as pagers, two-way pagers, cellular telephones (e.g., via automated voice, call centers), and mobile computers (e.g., via email or a web page). The present invention further provides for notifying selected groups of customers based on a predetermined criteria, such as frequent flyer level, class of service, or price of ticket.

Abstract: Improved methods and arrangements are provided that allow for dynamic mapping of users to devices in a computer telephony system. The computer telephony system is configured to allow users to select any access device therein, regardless of location or type. The user then logs into the computer telephony system through the selected access device by identifying who they are, for example, by stating their name. Within the computer telephony system, the user's telephony characteristics are then dynamically assigned to the selected access device. As such, subsequent calls to the user are directed to the selected access device.

Abstract: A communications system includes a stationary unit, a mobile unit, and a proxy server. The stationary unit is adapted to send and receive messages. The mobile unit is adapted to establish a communication link with the stationary unit, and the mobile unit is also adapted to send and receive messages. The proxy server is adapted to route messages to one of the stationary unit and the mobile unit based on a status of the communication link between the stationary unit and the mobile unit. A method for routing messages includes monitoring the status of a communication link between a mobile unit and a stationary unit. A message is received and routed to one of the stationary unit and the mobile unit based on the status of the communication link.

Abstract: A call indicator, such as a ringer, is deactivated on a temporary or preset basis while normal call processing continues, so that the subscriber can attain an appropriate level of privacy for answering a phone call. In one embodiment, a handset (10) includes an antenna (12) for receiving an incoming call signal, a processor (16) for processing the call signal, a call indicator (48) for notifying the user of the incoming call, a keypad (38) for providing user inputs, and call indicator control subsystem (32). The control subsystem (32) receives a temporary deactivation input via keypad (38) or a menu and, in response to the temporary deactivation input, deactivates the call indicator (48) for a portion of a answer waiting time period between receipt of the incoming call signal and a call answer input. For example, if the handset (10) “rings” during a business meeting, the subscriber may provide a first input via the keypad (38), menu or other input method to deactivate the call indicator.

Abstract: The network control system, servicing a long distance carrier switching office, is provided with a caller's automatic number identification (ANI) when a calling party calls a called party. Using a database, a processor of the network control system determines call type characteristics of the telephone call based on the received ANI for wireless and land-line telephone calls. The network control system then returns either an index or routing information to the long distance carrier switching office. After the ANI is screened by the network control system, subsequent call processing takes place in the long distance carrier switching office.

Abstract: The present invention discloses a communication system including a communications network, a multiplicity of communications terminals which are connectable to the communications network and which can be employed by users to communicate via the communications network, the user not necessarily being identified with a given communications terminal, apparatus for monitoring whether or not a user is connected to the communications network irrespective of which of the multiplicity of communications terminals that user is employing, and apparatus for annunciating to a seeking user, currently connected to the communications network via any of the multiplicity of communications terminals, network connection status information relating to other users who are in a set of sought users, which set is definable by the seeking user, and for providing the seeking user connection address information relating to those sought users who are currently connected to the communications network.

Abstract: An interactive voice response (IVR) system collects data associated with a telephone call, and provides the data to a server. The server transforms the data into a format consistent with a different telephony platform specification implemented by clients attached to the server such that the data can be retrieved by any client to which a telephone call is transferred. Data is also shared between remote servers when calls are transferred. The servers each broadcast their identity when initially connected to a wide area network. In response, each server on the network responds with their identify. Each server updates a table of servers in accordance with the messages exchanged.

Abstract: System and method for deriving call routing information utilizing a network control data base system and voice recognition for matching spoken word sound patterns to routing numbers needed to set up calls. Public access is provided to a common database via a common access number or code. Terminating parties sponsor the call and originating parties need not be pre-subscribed to use the service. The common access number is used to initiate or trigger the service. The system advantageously operates under the direction of a service control point, which combines technologies for switching, interactive voice response, and voice recognition with the data base to automate the processes of assisting callers in making calls for which they do not know the phone number. Usage information is gathered on completed calls to each terminating party for billing. Three alternative deployments in the U.S.

Abstract: A telephone line status notification system including at least one telephone line having a status, a communications network, at least one communications terminal which is connectable to the communications network and which is employable by a seeking user to communicate via the communications network a status request concerning the status of the at least one telephone line, apparatus for processing the status request the apparatus for processing is connectable to the communications network for receiving the status request from the seeking user therethrough and communicating the request, and apparatus for acquiring the status of the at least one telephone line, the apparatus for acquiring is in communication with the apparatus for processing for receiving the status request therefrom, and the apparatus for acquiring is connectable to the communications network for communicating the status via the communications network.

Abstract: A user profile for use, for example in a personal numbering service, has an associated confidence value for each of the destination terminal numbers in the profile, a confidence value representing the confidence of a call being successfully answered at the associated network terminal. When a service using the profile needs to route a call for a user, the corresponding profile is accessed and the call is routed to the destination terminal number having the highest confidence value. The profile is managed to modify the confidence values depending upon the outcome of the call, and also upon registration of a personal number user at a network terminal. The confidence values are probabilities and when one confidence value is increased because of a successful outcome, the other values are adjusted. The confidence values can be a function of time to represent lessening confidence that a user is still at the network terminal of his last registration.