Abstract: A system for providing services in a communications network includes a service processing function, a universal directory function, and a nodal resource manager. The service processing function receives service requests, formulates requests for interworking functions based upon service requests, and formulates resource requests based upon service requests and interworking functions. The universal directory function receives addresses from the service processing function and returns interworking functions based upon addresses. The nodal resource manager receives resource requests and allocates resources to the service processing function in response to resource requests. The nodal resource manager maintains a resource database that includes an entry corresponding to each network resource managed by the nodal resource manager.

Abstract: A network-based announcement and message delivery service for providing a landline customer with information of interest such as weather, financial market data, time/temperature, sporting event results, etc. The information is provided to the subscriber by way of information displayed on a caller-ID display and/or by way of talking caller-ID.

Abstract: Described in this paper are systems and methods of providing conferencing services where a conference participant is identified by the conferencing system when calling into the system. The system and methods focus on individual users instead of groups of participants. Instead of using a conference identity as the driver, embodiments herein invoke a user identity, and services are personalized for each user. The user has far fewer codes to juggle and all participants enjoy a quicker, richer, and more secure experience.

Abstract: A method, system and apparatus for vote processing in concert with a PSTN. In accordance with the present invention, a method for vote processing in a PSTN can include receiving a vote from a calling party over the PSTN. Caller information for the calling party can be retrieved from the PSTN. Subsequently, the vote can be validated based upon the caller information. Finally, the vote can be processed based upon the validation. For instance, the vote can be tallied if the calling party is validated as not having previously voted. In contrast, the vote can be rejected if the calling party is determined to have previously voted.

Abstract: A call is processed in a public switched telephone network (PSTN), in accordance with at least one advanced intelligent network (AIN) telephony service associated with one of a calling party number and a called party number. The call is initially connected to a voice markup language platform in response to preliminary routing instructions from a service control point, in accordance with the telephony service. Data relating to the telephony service is retrieved and at least one caller query is formulated based on the retrieved data. The caller query is verbally provided to the calling party. Additional data is then received through voice communication from the calling party, including a response to the caller query. The call is routed in accordance with the additional data provided by the caller.

Abstract: A method for determining the name of a calling party where the calling party's name and corresponding telephone number are found in a remote database. The method first identifies whether the calling party's telephone number is contained within the local database. When it is determined that the telephone number is not within the local database, the method attempts to locate the telephone number in a remote database. A query is formed according to a basic signal transmission protocol to ensure that a database which receives the query will be able to respond to it. The query requesting the name associated with the telephone number is sent across a network. The method receives a response to the inquiry and checks to ensure that a name was returned to the local database before delivering the name to the called party.

Abstract: A telecommunication system includes telecommunication resources, points, and a connection manager. The connection manager is configured to establish connections between the telecommunications resources and the points in response to a request from an application. The connection manager uses routing tables to select the most efficient route from the available routes between a telecommunications resource and a point. The routing tables establish the connection by sending a request to allocate a telecommunications resource to a session manager.

Abstract: A method for logging Voice Over IP (VOIP) calls from a caller client device to a recipient client device. The method includes the steps of generating a VOIP call from the caller client device directed to the recipient client device; storing identification information associated with the caller client device in server call log resident on a hyper text transfer protocol (HTTP) server associated with the recipient client device; generating an update request at the recipient client device requesting updated call log information associated with the server call log from the HTTP server; transmitting the updated call log information from the HTTP server to the recipient client device; and updating a client call log resident on the recipient client device in response to the updated call log information.

Abstract: An enhanced AIN telephone system that can screen incoming calls during predetermined time periods and block some calls while allowing selected calls to be completed.

Abstract: A telecommunication system establishes location information concurrently with the set-up of a landline as a network address for delivering wireless-based subscription services. A location register in the wireless system defines a current network location where a respective subscriber is connected and a current geographic location where said respective subscriber is located. An access device is provided for coupling with a landline within the public switched telephone network, wherein the landline has a landline ID, and wherein a user terminal connected to the landline is associated with a fixed geographic location. A control channel transmits an electronic identification number of a subscriber and a location coordinate corresponding to the fixed geographic location from the access device to the location register during registration of the landline as the current network address of the user terminal. The subscriber receives location-based wireless services via the landline.

Abstract: Systems and techniques for managing multiple call processing services by establishing a connection to a service control point; rendering a call management profile maintained by the service control point in substantially real time using a Web-enabled interface, the call management profile indicating two or more call processing services currently available to a customer; manipulating the call management profile by specifying at least one of a sequence for prioritizing the call processing services and schedule for providing the call processing services at different times.

Abstract: The present invention is directed to processing calls to busy telecommunications lines. In one embodiment, the presence of a subscriber accessing a computer network over a first telephone line via a first computer terminal is detected, wherein the subscriber also has a first telephone station connected to the first line. When a caller calls the first line and the first line is busy, the call is forwarded to a second telephone line associated with a call manager system. The call manager system determines when the subscriber is no longer accessing the computer network. At least partly in response to determining that the subscriber is no longer accessing the computer network, the call manager system transmits a text message to the caller, the message including the subscriber's phone number. The caller can then call back the first line using the transmitted phone number.

Abstract: A system for (and a method of) selectively establishing communication with one of plural devices associated with a single telephone number is provided. In a preferred embodiment, the system includes a wireless connect unit connected between an enterprise private branch exchange (PBX) network and a public switched telephone network. The wireless connect unit preferably serves as a gateway between the PBX and one or more remote communication devices. The remote devices can be used as standard PBX office telephones for both inbound and outbound telephone calls. Thus, features of the PBX network (e.g., voice mail, direct extension dialing, corporate calling plan, etc.) are available to the remote device even though they are not physically connected to the PBX. When the system receives an incoming call, it can route the call to an office telephone and one or more of the remote devices simultaneously or as desired by the user.

Abstract: A telephone directory information modifying apparatus which makes use of backup data, which is a backup of telephone directory information of portable telephones and held at a data center, to permit mutual operation accompanying telephone number change.

Abstract: A computer implemented method of conducting a teleconference is disclosed. The method includes selecting a group of potential conferees using a graphical user interface tool displayed on a display screen, automatically setting up the teleconference by accessing telephone numbers for each conferee of the group of potential conferees and individually attempting to make contact with the group of potential conferees over a telephone system. The method further includes updating contact status information for the group of potential conferees during the automatic set up of the teleconference. A teleconference is established between the available conferees of the group of potential conferees.

Abstract: A method and apparatus for providing a calling customer with arrangements for enhanced alerting of called numbers. A customer defines an alerting list which is entered by the telephone company and can be modified by the customer. When the customer dials a special number, the telephone stations associated with the telephone numbers on that customer's enhanced alerting list are alerted either in parallel (as in flexible alerting) or sequentially under the control of the caller. Advantageously, a customer can arrange to alert a predefined group of called numbers in response to dialing a special number.

Abstract: The present invention relates to a telecommunications system, comprising a network element providing answering service for subscribers, and at least one subscriber terminal comprising a memory for storing parameters associated with selectable profiles, said parameters controlling the functions of the subscriber terminal, and a user interface providing the possibility to select for use one of said selectable profiles with the associated parameters. In order to achieve an improved user friendliness said parameters stored in the memory of the subscriber terminal include message parameters which identify messages that are associated with the respective profiles. A profile selection carried out with the user interface triggers the transmitter to transmit an activation message to the network element.

Abstract: A method and system are provided for playing an advertisement to a telephone subscriber prior to call completion in a telecommunications network. A subscriber telephone line is provisioned to provide an advertisement. A switch in the telecommunications network detects an off-hook condition at the subscriber's telephone and interprets the digits of the telephone number of a called party dialed by the subscriber. The switch then retrieves an advertisement and plays the advertisement to the subscriber instead of generating a ringing tone prior to call completion. The switch may also play the advertisement instead of a dial tone. The advertisement may be stored in an advertisement module in the switch or in a network component in the telecommunications network. The period for playing the advertisement may be extended by delaying call processing at the network component. Once the advertisement begins playing, the subscriber may terminate the advertisement by depressing a key on a telephone keypad.

Abstract: Multi-modal applications are capable of interacting with a user in a voice mode, a visual mode, and/or other modes of communication. Mode swapping refers to the process of changing from one mode of communication (or one combination of modes) to another. Mode swapping may be initiated by a user, by an application, or by another entity. Mode swapping may be performed “adaptively,” in that an entity monitors the effectiveness of a communication mode and initiates a mode swap if communication is proceeding non-optimally in the current mode. Mode swapping may be performed by dropping a call to a telephone terminal in the currently-open mode and placing a call to that same device in another mode. In one embodiment, logic for mode swapping resides on a gateway proxy that mediates communication between an application and a telephone terminal.

Abstract: An access device enables dynamic migration of telecommunications subscribers between multiple transport networks and call services providers. The access device stores access patterns that associate a subscriber with a call server and define trigger events. The access device monitors the trigger events. The access device associates the subscriber with a different call server in accordance with the trigger events and the access patterns. The trigger events can be dynamic or static, can be on a line-by-line or call-by-call basis, and can be selected by a user or implemented by an operator. In this manner, the access device allows graceful migration of voice services from a legacy network to a next-generation packet network with lower capital and ownership costs.

Abstract: A system for (and a method of) selectively establishing communication with one of plural devices associated with a single telephone number is provided. In a preferred embodiment, the system includes a wireless connect unit connected between an enterprise private branch exchange (PBX) network and a public switched telephone network. The wireless connect unit preferably serves as a gateway between the PBX and one or more remote communication devices. The remote devices can be used as standard PBX office telephones for both inbound and outbound telephone calls. Thus, features of the PBX network (e.g., voice mail, direct extension dialing, corporate calling plan, etc.) are available to the remote device even though they are not physically connected to the PBX. When the system receives an incoming call, it can route the call to an office telephone and one or more of the remote devices simultaneously or as desired by the user.

Abstract: A technique for enabling a browser to update its state upon a change between voice and visual mode. A deck of visual content cards is loaded into a visual browser, wherein one card contains a link to change from visual to voice mode. Selecting the link directs the visual browser to an update card, which has a first event handler which enters voice mode by placing a voice call to a telephone number in response to forward entry into the update card. The update card also includes a second event handler which contacts an update site to determine what content to point the visual browser to when visual mode resumes. In a first embodiment, the second event handler is actuated by backward entry into the update card upon completion of the voice call. In a second embodiment, the second event handler is actuated by expiration of a timer.

Abstract: A system to enable detection of a response of a communications system to timed interruption of communications includes a computer that transmits and receives signals using at least one communication path and a device that disables the communications path based on a control signal. The control signal instructs an intended interruption in communications in the communications path.

Abstract: A method and system for customizing a wireless device's user-interface is provided. During activation of the wireless device for service, the wireless carrier will use an identifier of the wireless device (such as an electronic serial number) as a basis to correlate the device with a vendor of the device and in turn to select a customization package that defines a user-interface corresponding with the vendor. For instance, the user interface can have color schemes, graphics, sounds and other attributes that are similar to the color schemes, graphics, sounds and other attributes that the vendor uses to promote the vendor's services or products. The wireless carrier will then send the customization package (or a pointer to the customization package) to the device, over the air in an activation response message for instance. And the device will responsively adopt the selected user interface as a base user interface.

Abstract: Methods and systems for automatically routing a long distance call placed by a subscriber to a prepaid service provider. Methods are discussed for allowing the prepaid subscriber to directly dial a called party's long distance telephone number, and then routing the placed call to a prepaid service. The subscriber, in each case, is not required to first dial the telephone number of the prepaid service provider before dialing the called party.

Abstract: A system and method of facilitating server-based call processing services and call control may employ service triggers transported via a standard protocol. A service trigger may enable a service provider to modify or otherwise to customize the behavior of a call processing server arrangement; some or all of the functionality of the call processing server arrangement may be controlled or influenced in accordance with parameters set by the service provider and defined by the service trigger. A service trigger may enable a full range of customization options, ranging from simple modifications to complete service creation and implementation, interrupting and altering call control logic at any point during call control operations.

Abstract: One or more elements in a telecommunications network (10, 10? and 10?) receive a call hold-initiating message when a first party places a second party to the call on hold, and in doing so, triggers a call hold event in the network. In response to the call hold-initiating message, the network element may take one or more actions, including releasing one or more network resources and/or providing a service to the second party during the period the call remains on hold. Upon resumption of the call, the network will re-acquire the resources that had been previously released.

Abstract: A method and system are disclosed transmitting a message to a telephone station. Different routing strings are used to establish calls between different network elements, based on the location of the network elements with respect to one another. Different time delay periods are associated with the different routing strings so as to offset any differences in the time needed to setup the systems for the transmission of a message to a telephone station. This enables messages to effectively transmitted to the telephone stations so that they are complete and not cutoff.

Abstract: A telephone call distribution system for determining destination for an incoming telephone call in a telephony network including a service control point (SCP) operates with a plurality of workstations each comprising a telephone coupled to the telephony network and a proximate computer station having a video display unit (PC/VDU), the PC/VDO connected to the SCP via a wide area network (WAN), and a personal router associated with each PC/VDU. The SCP broadcasts data pertaining to the incoming telephone call and a request for a destination to individual ones of the PC/VDUs via the WAN, and the personal routers negotiate a destination based on individual routing rules and the data pertaining to the call. At least one of the individual routers responds to the SCP with a destination for the call. In some instances the workstations are associated with a call center, and the call center may be CTI-enhanced.

Abstract: Applications can be deployed concurrently across a network cluster by utilizing a phased approach to deployment. A preparation operation is invoked each node on which an application is to be deployed. The preparation operation can utilize two phases, in which the deployment descriptors for an application are analyzed and in which each node is initialized for deployment. For each node that is successfully initialized, an activation phase is started in which the node is informed that it should prepare for requests on the application. The deployed application is then started on each successful node. For each node on which the preparation operation was unsuccessful, the deployment can be rolled back or attempted again.

Abstract: Voice/text/image commercial information generating method and device during a communication is on wait.

Abstract: Disclosed are systems and methods in which call intelligence, such as may be disposed in communication with signaling systems utilized in controlling calls, is used to provide information for making determinations with respect to the treatment of calls. Call intelligence may be coupled to or disposed within such networks to receive signaling therefrom and/or transmit signaling thereto for determining the appropriate treatment of a call and, preferably, controlling the treatment of a call in accordance with such determination. Signaling messages received by call intelligence may be utilized to determine that a particular calling activity (e.g., enhanced calling service such as call forwarding or three-way calling) is being employed, to collect data with respect to a call, and the like.

Abstract: The present invention relates to a telecommunications system comprising a network element (5?) providing answering service for subscribers, and at least one subscriber terminal (1?) comprising a memory (M1?) for storing parameters associated with selectable profiles, said parameters controlling the functions of the subscriber terminal, and a user interface (2) providing the possibility to select for use one of said selectable profiles with the associated parameters. In order to achieve an improved user-friendliness said parameters stored in the memory (M1?) of the subscriber terminal (1?) include message parameters (MSG1, MSG2, MSG3) which identify messages (A, B, C) that are associated with the respective profiles. A profile selection carried out with the user interface (2) triggers the transmitter (4) to transmit an activation message (ACT) to the network element (5?).

Abstract: AIN based call routing and transfer methods are disclosed. In various embodiments call routing is based upon the availability of the requested party at the called premise and entered DTMF signals. DTMF signals and AIN mid-call triggers are used in some embodiments to support call transfer to voice mail and other services. DTMF signals and TAT triggers are used in other embodiments to support call transfer to voice mail and other services.

Abstract: A Service Control Point (SCP) has a call list associated with the main telephone number of a called party. When a calling party attempts to contact the called party by calling the main number, but cannot reach the main number, a Service Switching Point (SSP) fires a trigger. One trigger is a T_No_Answer trigger, which is fired in response to a call to the main number that is not answered within a predefined number of rings. Another trigger is a T_Busy trigger that is fired in response to a call to the main number that is made when the main number is busy. Each trigger causes the SCP to access the call list and to cause the SSP to ring an alternative telephone number associated with the main telephone number. If this attempt to reach the called party also fails, then the SSP again fires the trigger and an attempt is made to connect the calling party to the next number on the call list.

Abstract: A system and method in which a feature is selected for a busy terminal from a calling terminal. This results in a method with an improved selection of features that is specifically more user-friendly than other current methods.

Abstract: A method for determining the name of a calling party where the calling party's name and corresponding telephone number are found in a remote database. The method first identifies whether the calling party's telephone number is contained within the local database. When it is determined that the telephone number is not within the local database, the method attempts to locate the telephone number in a remote database. A query is formed according to a basic signal transmission protocol to ensure that a database which receives the query will be able to respond to it. The query requesting the name associated with the telephone number is sent across a network. The method receives a response to the inquiry and checks to ensure that a name was returned to the local database before delivering the name to the called party.

Abstract: A method and system are provided for connecting a subscriber to an advertiser prior to call completion in an intelligent telecommunications network. A subscriber telephone line is provisioned to receive advertisements which are stored in an originating switch in the telecommunications network. Once the subscriber dials a telephone number to call another party, the switch delays normal call processing and begins playing the advertisement to the subscriber. If the subscriber wishes to be connected to the advertiser, she may provide a predetermined input to the switch. The switch, upon receiving the predetermined input, retrieves routing information, including the telephone number associated with the advertiser, from a network component and connects the subscriber with the advertiser.

Abstract: A distributed telephone answering system has intelligence distributed to a plurality of workstations. Each workstation may connect to a plurality of long distance telephone networks. Also, each workstation is controlled by a central controller. A central resopurce such as a database of call context information may be accessed by each workstatin. A workstation may support one or more human users.

Abstract: A system for implementing telephone services on one or more telephone installations, themselves having several telephone terminals managed by one or more private automatic branch exchanges. To this end, the system has a piece of server type computer equipment, accessible by a computer network, and one or more interfaces capable of sending signaling control signals corresponding to the service or services requested to drive one or more automatic branch exchanges, these interfaces being connected for this purpose to telephone lines of the automatic branch exchanges.

Abstract: A method and system for efficiently and accurately processing dependent telecommunications-switch transactions is provided. A subset of tables is identified that will be affected by processing each transaction. The subset is referenced to determine which tables to query. A dependency manager associates an order identifier with each transaction and subcomponent thereof. The respective order identifiers are updated as transactions are processed. When the order identifier updates to a ‘ready’ status, the dependent transaction can be executed.

Abstract: A telecommunication system includes telecommunication resources, points, and a connection manager. The connection manager is configured to establish connections between the telecommunications resources and the points in response to a request from an application. The connection manager uses routing tables to select the most efficient route from the available routes between a telecommunications resource and a point. The routing tables establish the connection by sending a request to allocate a telecommunications resource to a session manager.

Abstract: A system for (and a method of) selectively establishing communication with one of plural devices associated with a single telephone number is provided. In a preferred embodiment, the system includes a wireless connect unit connected between an enterprise private branch exchange (PBX) network and a public switched telephone network. The wireless connect unit preferably serves as a gateway between the PBX and one or more remote communication devices. The remote devices can be used as standard PBX office telephones for both inbound and outbound telephone calls. Thus, features of the PBX network (e.g., voice mail, direct extension dialing, corporate calling plan, etc.) are available to the remote device even though they are not physically connected to the PBX. When the system receives an incoming call, it can route the call to an office telephone and one or more of the remote devices simultaneously or as desired by the user.

Abstract: Interests of a person may be analyzed based on the dial stream to/from the person. When a call is being made to/from a person, signaling information from the dial stream is routed to an analysis server. Information in the signaling information, such as called party identifier and caller-id data, is retrieved and archived by the analysis server. Based on the information in the dial stream, a person's interests may then be analyzed and provided to a recipient, such as a business. The person may be compensated in exchange for allowing their dial stream to be analyzed. In addition, businesses may also register with the analysis server.

Abstract: Systems and techniques for automatically terminating a call in a communications system involve a first subscriber unit originating a call to a second subscriber unit and terminating the call when the second subscriber unit rings.

Abstract: A trigger signal from a remote location can be used to automatically trigger a call from a telecommunications device. The device is preferably a programmable telephone which stores a dialling program which monitors a communications channel for a trigger signal. The user, who may be a call centre customer, selects an option to automatically initiate a call rather than holding for an agent. The call centre system then places a contact request in the call queue alongside identifiers relating to real time holding calls. When the contact request reaches the top of the queue, a trigger signal is sent to the customer's device where it activates the dialling program, causing a call to be made to the call centre. This incoming call is recognised at the call centre as relating to the contact request at the top of the queue and the call is connected directly to an agent, bypassing the other holding calls.

Abstract: The invention includes a router and adapter enabling to receive any type of vendor Intelligent Network protocol message, then to direct the message (according to predefined rules) and ultimately, to translate one type of message into a unified format in order to meet with the destination protocol requirements and the mediating method according to the present invention enable communication between different (SSP) telephone message switching protocols and different control point system (SCP) message protocols; the method is based on conversion processes that enable identification of message definitions and information and the creation of unified message records.

Abstract: A system and method of processing calls in a telephone network having advanced intelligent network (AIN) capabilities is provided. The method includes the step of coordinating the use of an indirect interface and a direct interface over direct and indirect data paths between a service control point and an intelligent peripheral in the telephone network. The system includes a service control point having an interface mediator for coordinating the use of the direct and indirect interfaces.

Abstract: Call progress analysis is performed in a telephone system employing different in-band signaling plans are used. From address information for a call destination in a call initiation message, it is determined which type of in-band signaling plans is utilized by equipment associated with the call destination, for example by examining country codes in a dialed telephone number. Based upon the determined signaling plan type, a corresponding type of call progress analysis resource is selected and allocated for use with the call. The analysis resource may include a digital signal processor (DSP) programmed with an analysis routine tailored to the determined signaling plan. The DSP may be pre-programmed with such a routine or may be loaded at call time with analysis parameters appropriate to the signaling plan. The telephone system may employ a packet network and packet-based telephony transmission, a media gateway controller or a Session Initiation Protocol (SIP) proxy server, an a media server.

Abstract: A mobile station subscriber can access data from an informational database and have it forwarded to a desired destination. A database associated with the informational database maintains subscriber profiles. When the informational database receives a data request, it uses a mobile station identifier to acquire subscriber profile information. Using that profile information, the requested data is forwarded to a destination designated in the profile in a SMS format.