Abstract: A modular test instrument for performing tests and measurements in a network is disclosed. The modular test instrument may include a modular processing unit comprising a processor and memory, the modular processing unit connectable to at least one modular test unit or modular test subunit. The modular test instrument may also include a modular display unit connectable to the modular processing unit or the modular test unit. Display modularity may enable quick and cost-efficient display replacement when damage, malfunction, or failure is incurred. Furthermore, the modular test instrument may include an additional modular test subunit connectable to at least one of the modular processing unit or the modular test unit.

Abstract: A modular test instrument for performing tests and measurements in a network is disclosed. The modular test instrument may include a modular processing unit comprising a processor and memory, the modular processing unit connectable to at least one modular test unit or modular test subunit. The modular test instrument may also include a modular display unit connectable to the modular processing unit or the modular test unit. Display modularity may enable quick and cost-efficient display replacement when damage, malfunction, or failure is incurred. Furthermore, the modular test instrument may include an additional modular test subunit connectable to at least one of the modular processing unit or the modular test unit.

Abstract: A method for configuring a network service system for performing a network service using AR comprises: at a user device executing an AR cabling application: communicating, to an AR cabling subsystem of the network service system, network service task identification information usable for identifying at least one testing or monitoring case (TMC) definition provisioned within the network service system; receiving, from the AR cabling subsystem of the network service system, cabling instructions based on the network service task identification information, wherein the cabling instructions is for instructing the user to perform a cabling task associated with the at least one TMC definition, wherein the cabling task involves connecting at least one cable to one or more physical ports of a physical resource of the network service system; and providing, via a display and using at least one AR element, the cabling instructions for instructing the user to perform the cabling task.

Abstract: An indicating circuit for a switching power supply is provided. An LED and a resistor are connected in series, and then are connected in parallel with a capacitor, and the parallel-connected circuit and a diode are connected in series in the same direction, and then are connected in parallel with an inductor to form the indicating circuit. The cathode of the indicating circuit is a terminal 1, and the anode of the indicating circuit is a terminal 2.

Abstract: A system and a method for determining when a predetermined number of a specific product or of a type of product has been sold so that an alert can be generated when the number sold exceeds the predetermined number. Transaction rules can be set to monitor transaction data in a database to achieve this result. The transaction rules can be set for a generic product, for a specific product, or to exclude certain products. The system and the method issue an additional alert when data in a database indicates that the number of a specific product or of a type of product being sold in a selected time frame is below the selected predetermined number or another selected predetermined, for a selected period of time.

Abstract: In various embodiments, a call is received at a call center system from a client device of a caller. Caller connection logic, automatically connects the client device of the caller to a conference line. Agent connection logic automatically connects a call agent to the conference line. Disconnection analysis logic determines that a party to the conference line was disconnected from the conference line, the party to the conference line being one of the client device of the caller and the call agent. Disconnection analysis logic detects an indication that the party was disconnected. Based on the detecting, the reconnection logic automatically initiating a reconnection of the party to the conference line.

Abstract: Systems and methods that enhance or route data messages, for example by optimizing transmission of data packets through a computer network between devices is provided. The intermediary device can receive a data message having a characteristic. A session management mechanism can identify, based on the characteristic of the message and a characteristic of a pre-existing session, a tuple. Based on the tuple, the session management mechanism can modify the pre-existing session to generate a modified pre-existing session that includes the data message. A session lobby mechanism can obtain an indication of the modified pre-existing session and can pool the modified pre-existing session with a plurality of additional sessions. Responsive to a selection received by the session assignment mechanism from a live interaction component of a contact center agent computing device, the session assignment mechanism can provide the modified pre-existing session to a contact center agent computing device.

Abstract: Systems and methods that enhance or route data messages, for example by optimizing transmission of data packets through a computer network between devices is provided. The intermediary device can receive a data message having a characteristic. A session management mechanism can identify, based on the characteristic of the message and a characteristic of a pre-existing session, a tuple. Based on the tuple, the session management mechanism can modify the pre-existing session to generate a modified pre-existing session that includes the data message. A session lobby mechanism can obtain an indication of the modified pre-existing session and can pool the modified pre-existing session with a plurality of additional sessions. Responsive to a selection received by the session assignment mechanism from a live interaction component of a contact center agent computing device, the session assignment mechanism can provide the modified pre-existing session to a contact center agent computing device.

Abstract: A manner of processing bit-interleaved data traffic in a communication network. In the increasingly-common scenario where data traffic is bit interleaved and scrambled using a PRBS (pseudo-random binary sequence) before it is transmitted from a sender to a receiver, the receiver is configured to receive the transmitted bit stream and decimate it, that is, remove the bits of the bit stream that are allocated for the receiver, prior to descrambling. To accomplish this, the receiver employs an LFSR (linear feedback shift register) similar or identical to the one used by the sender to scramble the data. The LFSR is initialized by employing helper bits inserted by the sender or an initialization unit, and may employ other techniques for phase adjustment or state skipping depending on the nature of the transmitted bit stream.

Abstract: A 4B5B encoder converts an inputted 4-bit data into a pattern of a 5-bit data in which (i) the number of bits of consecutive “0” data values is permitted to be maximum two, and, simultaneously, (ii) maximum one bit of head end two bits is permitted to have a “0” data value and maximum one bit of tail end two bits is permitted to have a “0” data value. A 5N-bit command encoder converts a command into a command pattern in which the number of bits contained in consecutive “0” data values is permitted to be maximum two. The data after the conversion and the command after the conversion are converted into NRZI codes by an NRZI encoder.

Abstract: System, method, and computer program product embodiments are disclosed for integrated diagnosis and debugging of content distribution systems. A system includes a networking module that receives, from a central server system, instructions for running network diagnostics on a cable headend. A diagnostics environment module is configured to perform diagnostic operations based on the received instructions. The networking module transmits results of the diagnostic operations to the central server system.

Abstract: A card exhibiting multiple linear arrays of sensors are provided to detect a presence and movement of an external object (e.g., a read-head of a magnetic stripe reader). Each sensor of each array of sensors may be independently connected to a dual port of a processor so that the processor may determine a direction in which the card is swiped through a magnetic stripe reader. A portion of sensors of each array of sensors may be shared by a portion of inputs and/or outputs of a single port of a processor. Sensors may be cross-coupled to a single processor port so that forward and reverse directions of a card swipe may nevertheless be detected by a single-port processor of a card.

Abstract: A system and method for deduplicating messages is provided. Duplicate copies of messages are excluded from a set of deduplicated messages. The set of deduplicated messages can then be sampled to obtain a sample set usable for ensuring compliance according to a set of rules. One method for deduplicating messages involves receiving a message, determining whether the message is a duplicate copy, and adding the message to the set of deduplicated messages, if it is determined that the message is not a duplicate copy.

Abstract: A method of testing a communication line includes applying a voltage as a function of time on the communication line. The function includes at least one ramp and at least one plateau. The method includes measuring a current flowing via the communication line, and calculating at least one electrical property of the communication line based on the voltage and the current.

Abstract: Methods and systems to improve accuracy and fault detection capability of automated line diagnostics through at least one of: joint processing of SELT and DELT data; comparisons of relative strengths of peaks and/or dips to envelope and/or peaks to dips in a time domain echo response; and iterative diagnostics whereby an echo response is adjusted through signal processing techniques, for example to remove lengths of straight line, between successive performance of a detection algorithm. More than one of the diagnostic systems and methods described herein may be employed in combination to improve accuracy and fault detection capability. For example, where SELT and DELT data are jointly processed, analysis of the SELT data may employ the ratio tests described in the context of a SELT diagnostic routine. Similarly, the SELT diagnostics method assessing relative strengths of peaks and dip in an echo response via ratio tests may be combined with iterative adjustment of the echo response.

Abstract: The invention generally relates to systems, devices, and methods for testing communication lines. In certain aspects, the invention provides systems and devices that include a digital/analog converter configured to operate with a computer processor and memory to send or receive an analog signal over a communication line that includes a plurality of signals having known frequencies. Inbound receiving sub-systems or devices sample the analog signal and measure a quality of the sampled, digital signal to evaluate the communication line. The key differentiator is the recognition that the human mouth and ear are intrinsically analog without encryption. By locating the test device as close to the user as possible, this system incorporates testing of complex communication streams including numerous variables and transforms (e.g. encryption, Analog to digital, Voice over IP, packet switching, ATM, SONET). Ultimately, it provides a simple interface to convert qualitative analysis to quantitative (numerical) analysis.

Abstract: Derivations of new PHY layer diagnostics primitives are based on the normalized error samples collected through G.993.5. The processing uses the ERB and L2 Ethernet packet encapsulation of these ERB data in order to abstract the processing from the PHY layer device dependency, as well as to allow a local and remote processing of the primitives for diagnostics purposes.

Abstract: An apparatus for testing one or more transmission lines is disclosed. The apparatus comprises a processor capable of configuring the apparatus in one of a master mode and a slave mode. The apparatus when configured in the master mode controls the testing of the one or more transmission lines of a cable. The apparatus also includes one or more test modules associated with one or more tests to be performed on the one or more transmission lines. Further, one or more transceivers of the apparatus are capable of one or more of sending and receiving a plurality of signals through the one or more transmission lines. One or more signals of the plurality of signals are associated with the one or more test modules.

Abstract: Embodiments of the present invention disclose an ATCA data exchange system which includes: a backboard, at least one exchange board and service board. The exchange board includes at least one Fabric port group, each of which is connected to a service board through the backboard to form a first exchange channel for broadband service, the Fabric port group includes four difference sending and receiving port pairs, and each port pair includes a pair of difference receiving and sending ports. A connector 20 in the Fabric interface of the exchange board includes at least one port pair, and each port pair is connected to a service board through the backboard to form a second exchange channel and is configured for a separate narrowband service data exchange that is independent of the broadband data exchange. Thus to simplify the processing of narrowband data and to decrease the time delay.

Abstract: The invention generally relates to systems, devices, and methods for testing communication lines. In certain aspects, the invention provides systems and devices that include a digital/analog converter configured to operate with a computer processor and memory to send or receive an analog signal over a communication line that includes a plurality of signals having known frequencies. Inbound receiving sub-systems or devices sample the analog signal and measure a quality of the sampled, digital signal to evaluate the communication line. The key differentiator is the recognition that the human mouth and ear are intrinsically analog without encryption. By locating the test device as close to the user as possible, this system incorporates testing of complex communication streams including numerous variables and transforms (e.g. encryption, Analog to digital, Voice over IP, packet switching, ATM, SONET). Ultimately, it provides a simple interface to convert qualitative analysis to quantitative (numerical) analysis.

Abstract: The invention generally relates to systems, devices, and methods for testing communication lines. In certain aspects, the invention provides systems and devices that include a digital/analog converter configured to operate with a computer processor and memory to send or receive an analog signal over a communication line that includes a plurality of signals having known frequencies. Inbound receiving sub-systems or devices sample the analog signal and measure a quality of the sampled, digital signal to evaluate the communication line. The key differentiator is the recognition that the human mouth and ear are intrinsically analog without encryption. By locating the test device as close to the user as possible, this system incorporates testing of complex communication streams including numerous variables and transforms (e.g. encryption, Analog to digital, Voice over IP, packet switching, ATM, SONET). Ultimately, it provides a simple interface to convert qualitative analysis to quantitative (numerical) analysis.

Abstract: Derivations of new PHY layer diagnostics primitives are based on the normalized error samples collected through G.993.5. The processing uses the ERB and L2 Ethernet packet encapsulation of these ERB data in order to abstract the processing from the PHY layer device dependency, as well as to allow a local and remote processing of the primitives for diagnostics purposes.

Abstract: A method for line management includes: acquiring running parameters of a subscriber line; computing a transmitting power spectral density, PSD, and reference virtual noise of the subscriber line according to the running parameters; activating the subscriber line according to the transmitting PSD and the reference virtual noise. A device and system for line management are provided correspondingly. Reference virtual noise needed by virtual noise technology is set rationally according to the information provided by dynamic spectrum management, DSM, Level 2 algorithm. The utilization of the virtual noise technology improves the line stability under the DSM Level 2 algorithm, and has an effect of optimizing the subscriber line.

Abstract: The invention generally relates to systems, devices, and methods for testing communication lines. In certain aspects, the invention provides systems and devices that include a digital/analog converter configured to operate with a computer processor and memory to send or receive an analog signal over a communication line that includes a plurality of signals having known frequencies. Inbound receiving sub-systems or devices sample the analog signal and measure a quality of the sampled, digital signal to evaluate the communication line. The key differentiator is the recognition that the human mouth and ear are intrinsically analog without encryption. By locating the test device as close to the user as possible, this system incorporates testing of complex communication streams including numerous variables and transforms (e.g. encryption, Analog to digital, Voice over IP, packet switching, ATM, SONET). Ultimately, it provides a simple interface to convert qualitative analysis to quantitative (numerical) analysis.

Abstract: The present invention provides a method of testing a transmission line from a copper access network. The transmission line is tested to generate values for a plurality of network parameters. Using previously determined test results, it is possible to calculate an estimate of the length of the transmission line based on the values of each of the measured parameters. These estimates of the transmission line length can then be used to compute a weighted average of the transmission line length. An inference of the condition of the transmission line can be made by comparing the estimates of the length of the transmission line with the weighted average length.

Abstract: A method and a device for clustering lines of a wireline network in a number of virtual binders includes obtaining a noise value samples pertaining to different lines of the wireline network at substantially coinciding sampling moments, detecting corresponding features in these series, determining degrees of correlation between these features, and assigning the lines to one or more virtual binders on the basis of their mutual degrees of correlation.

Abstract: An apparatus for estimating pair symmetry status for a communication line (Ci). The apparatus is configured to: obtain a value set indicative of a signal to noise ratio for the communication line (Ci) and at a receive band frequency (f); determine a crosstalk coupling length (Li) for the communication line (Ci); and estimate the pair symmetry status, based on the obtained value set indicative of the signal to noise ratio (SNRi(f)), the crosstalk coupling length (Li) and a predetermined symmetry indicator-value (qmax; ki,max). Related method and computer readable medium are also described.

Abstract: Methods for detecting and recovering from client-link, server-link, and server-node failures are disclosed. One method comprises providing a dual link architecture. A Link-Status-Notice (LSN) message detailing at least one phone client associated with the client-link failure is sent from a primary telephony server to a secondary telephony server via a server-link. A type of redirect command is sent from the secondary telephony server to the at least one phone client associated with the client-link failure via a secondary client-link. The type of redirect command is based on a content of the LSN message.

Abstract: The present invention provides a wiring degradation detector for use with telephone wire-pairs providing electric power. In one embodiment, the wiring degradation detector includes a transmission section configured to transmit load power over the telephone wire-pairs. Additionally, the wiring degradation detector also includes a test section coupled to the transmission section and configured to provide a load power test signal that determines a condition of the telephone wire-pairs. In an alternative embodiment, the wiring degradation detector further includes a degradation monitoring section coupled to the test section and configured to track values of the condition of the wiring over time.

Abstract: Telephone test sets include a telephone test set housing and at least one lead that extends away from the telephone test set housing. The lead is configured to be coupled to a telephone line. A light source, a data port and/or a display are integrated with the telephone test set housing. The light source is configured to project light away from the telephone test set to illuminate an area adjacent the telephone test set. The data port is configured to receive a data jack operatively associated with a communications device. The display is configured to display identification information associated with the telephone line. Related methods and systems are also provided.

Abstract: System for coordinating the use of a mapping system comparing the physical connection status of a cable link in a network with the administrative data about said cable link in the network administration. The coordinating system uses data from one or several existing databases. Based on an analysis of the data retrieved from the one or more databases the system generates a detailed work order for an engineer to perform measurements with a mapping system. A mapping system is a system that performs measurements on the connections within a telecommunication network and compares the results of these measurements with the data in one of the databases. Differences are analyzed by the coordinating system.

Abstract: Embodiments related to line testing are described and depicted.

Abstract: A method of testing a communication line includes measuring a first voltage/current couple on the communication line, measuring a second voltage/current couple different from the first couple on the communication line, and calculating a resistance based on the first couple and the second couple.

Abstract: A pilot signal is transmitted from a transmitting device through a communication network under test to a receiving device. The pilot signal is transmitted at a known transmit time and in a voice channel. Incoming signals within the voice channel at the receiving device are monitored to detect receipt of the pilot signal. A receipt time of the pilot signal at the receiving device is identified. The one-way delay (OWD) is determined as a difference between the receipt time of the pilot signal at the receiving device and the transmit time of the pilot signal from the transmitting device.

Abstract: A system for causing application of sealing current to one or more local telephony loops has a current source; a switching interface for connecting the current source to the one or more telephony loop interfaces; and a machine-readable instruction accessible to the switching interface, the instruction providing intelligence to the switching interface for identifying the one or more loops to be serviced, the time period for current application to each loop serviced, and a sequence order when more than one loop is serviced.

Abstract: The invention relates to methods for testing analog telephone line equipment including, in particular to detect faults in their hybrid resistor arrays. It consists in isolating the equipment from the telephone line and then applying the normal ringing signal to it. If the resistor array is defective, the output logic signal of the off-hook/on-hook detector circuit comprises a succession of 0 and 1 at the frequency of the ringing signal, which indicates the fault. This makes it possible to eliminate the equipment test relay usually employed.

Abstract: This document describes tools that communicate an operational state of a transport service. The transport service provides connectivity between two or more networks, enabling the networks to exchange packets. The tools detect an operational state of a transport service. After doing so, the tools may convey the operational state of the transport service to at least one of the networks through a user-to-network interface port of a network interface device, send a message to a network interface device requesting that the network interface device convey the operational state to a network connected to the network interface device, or configure a network interface device to communicate the operational state.

Abstract: A system and method for conducting variable VPA testing is disclosed. The method includes provisions to detect or measure the utilization of a trunk line and use that information to establish a level of VPA testing for that trunk line. Although a wide variety of relationships between the utilization and the amount of VPA testing conducted can be used, the relationship is preferably a generally inverse relationship, in which the amount of VPA testing conducted on a particular trunk is reduced as traffic or utilization of the trunk increases. Conversely, as traffic or utilization of the trunk deceases, the amount of testing conducted on the trunk increases.

Abstract: Method for user-aided communication evaluation and performance and for producing a quality report regarding a communication connection entails signaling of a services provider by a first endpoint user in real-time entails establishing a first communication link between the first endpoint user and a second endpoint user. A second communication link between the first end point user and the services provider is determined. The methods continue by analyzing of the first and second communication links for quality by the services provider and generating statistics based on the analysis for quality in the connection. The methods can conclude by producing a quality report using those statistics. The quality report can initiate an immediate response in real-time or can be stored for a later response.

Abstract: Embodiments related to line testing are described and depicted.

Abstract: A circuit (10) and method for providing test and/or monitoring access to at least two telecommunication lines (18). This circuit (10) comprises at least one bus (12) and at least two primary branches (14) extending there from, at least one of the primary branches (14) being provided with at least one switch (26), which in a first state connects the primary branch (14) with the bus (12) and in a second state connects the primary branch (14) with ground. The method comprises the step of connecting only that primary branch (14), through which access to a telecommunication line 18 is to be established, with the bus (12).

Abstract: A splitter unit including a chassis containing splitter cards. The splitter unit includes a central processing unit mounting location. The splitter unit also includes test access devices that are inactive when the central processing unit mounting location is vacant. The splitter unit is configured such that the splitter cards provide passive signal splitting even when the central processing unit mounting location is vacant.

Abstract: Through the use of a least squares minimization concept, the loop length, the number of bridged taps and length of the bridged taps on a transmission line can be determined from readily available modem data. In particular, the loop length, the number of bridge taps and the length of bridged taps can be estimated by comparing a measured frequency domain channel impulse response of the transmission line to a model of a loop that is comprised of multiple sections and multiple bridge taps.

Abstract: The present disclosure provides a system and method for detecting faults related to lines linked to provide network services. The method includes storing a synthetic value for the performance of a line, receiving a measured value of a performance parameter of the line measured at a customer end and comparing the synthetic value with the measured value to determine if a fault condition exists.

Abstract: An apparatus and method are disclosed for processing phone-in prescription requests. The apparatus is in the form of a prescription processing network that includes a prescription processing system and a communication device remotely located from the prescription processing system. The communication device is used to establish a communication channel with the prescription processing system and submit a prescription request over the communication channel. A pharmacist, associated with the prescription processing system, prepares a completed prescription form based, at least in part, on the submitted prescription request. The prescription processing network also includes a pharmacy for receiving the completed prescription form, and filling the prescription request based on the completed prescription form.

Abstract: An equivalent working length (EWL) determinative system (11) for use in a digital subscriber line (DSL) telecommunication network (10) is provided. The EWL system (11) includes a DSL circuit (32) having a customer site (14) with customer premises equipment (30). The customer premises equipment (30) receives and transmits communication signals and generates a first attenuation signal in response to the communication signals. A remote terminal (20) forms a loop (31) with the customer site (14) and has a loop length. The remote terminal (20) includes a remote terminal transceiver (40) that is in communication with the customer premises equipment (30). A main controller (37) is electrically coupled to the customer premises equipment (30) and determines an EWL of the loop (31) in response to the first attenuation signal. A method of performing the same is also provided.

Abstract: A telephone line test system that may be used to compute line length of subscriber lines connected to a central office or other distribution point. When initially installed, the test system may automatically compute CO limits. The CO limits are computed from single-ended measurements on subscriber lines and represent electrical effects of the path between a test head and the distribution point. These CO limits are used to more accurately compute the length of lines connected to the distribution point using measurements made by the test system. Because the process uses single-ended measurements, it may be run in background mode during the initial installation of the test system or at any subsequent time it is desired to update the CO limits.

Abstract: A method, system, and medium for determining a least-cost, international-routing path to communicate data across a telecommunications network are provided. The path implementation variables can be presented on a user interface or used to automatically generate a switch update transaction that implements the path. The method includes identifying variables that affect the determination of a least-cost path, receiving data values that correspond to the variables, and presenting the data values so that the path can be determined in response to observing the variables. Confidence and route testing can be conducted using the present invention.

Abstract: Disclosed is a method and system for evaluating and troubleshooting a DSL system in a plurality of DSL systems having a common static characteristic. The plurality of DSL systems are ranked based on a ranking characteristic different than the common static characteristic.

Abstract: Calculating, detecting, observing, and validating operating characteristics, conditions, and metrics, especially quality of service metrics, of a system. The quality of service metrics are reported and utilized to manage the service. The various elements of the system for generating the quality of service metrics are integrated, with the same or substantially the same schema and metadata in the databases management systems of the externalized metric configuration data database, and the raw transaction data database. There is extensive code reuse, with the various engines, as the standard requirements methodology engine and thee standardized extensible calculation engine utilizing the same classes or objects, and as appropriate, the same function calls, interfaces, api's, and the like.