Abstract: There is provided a system and method of evaluating wireless device and/or wireless network performance and/or user experience, on a wireless electronic device.

Abstract: The application discloses a method and a system for analyzing virtual network health, and relates to the technical field of communications. The method for analyzing virtual network health includes: deploying, by an orchestration and management system, a virtual network, the virtual network comprises a virtual network component and a health analysis component; sending, by the health analysis component, data to be tested; processing, by the virtual network component, the data to be tested, and obtaining a processing result; collecting and analyzing, by the health analysis component, the processing result, and obtaining analysis data; and obtaining a health degree of the virtual network according to the analysis data.

Abstract: Technologies for protocol execution include a command device to broadcast a protocol message to a plurality of computing devices and receive an aggregated status message from an aggregation system. The aggregated status message identifies a success or failure of execution of instructions corresponding with the protocol message by the plurality of computing devices such that each computing device of the plurality of computing devices that failed is uniquely identified and the success of remaining computing devices is aggregated into a single success identifier.

Abstract: Example methods and apparatus for providing voice alignment are described. One example method including: obtaining an original voice and a test voice, the test voice is a voice generated after the original voice is transmitted over a communications network; performing loss detection and/or discontinuity detection on the test voice, the loss detection is used to determine whether the test voice has a voice loss compared with the original voice, and the discontinuity detection is used to determine whether the test voice has voice discontinuity compared with the original voice; and aligning the test voice with the original voice based on a result of the loss detection and/or the discontinuity detection, to obtain an aligned original voice and an aligned test voice, the result of the loss detection and/or the discontinuity detection is used to indicate a manner of aligning the test voice with the original voice.

Abstract: A method for maintaining contact information in a hearing impaired assisted user's communication device includes the steps of (a) providing a web site for altering assisted user contact information, (b) linking a proxy device to the web site, (c) receiving an identifier associated with the assisted user's device via the proxy device, (d) identifying an assisted user's device via the received identifier, (e) enabling the proxy device to be used to modify contact information for the assisted user associated with the received identifier, (f) starting a timer to time out a sync timeout period, (g) during the sync timeout period, receiving an indication via the assisted user's device confirming a desire to update the assisted user's contact information, (h) updating the assisted user's contact information, and (i) at the end of the timeout period, ceasing an indication that updated data is ready to be used from the assisted user's device.

Abstract: Methods, systems, and devices for wireless communications are described. A first user equipment (UE) may be scheduled for communicating a first message over a first communication link with a base station and a second message over second communication link with a second UE. The first UE may select to communicate using the first communication link or the second communication link based on one or more prioritization rules that may involve the priority of the first message and the second message. The first UE may identify a mapping between the priority of the first message and the priority of the second message that may enable a comparison of the priorities of the first message and the second message. The first UE may select to communicate using the communication link of the message associated with the higher priority.

Abstract: A system and a method of operating a communication system including a public safety answering point (PSAP). In an embodiment, an apparatus is configured to compare a new configuration for routing an E911 communication to the PSAP employing a new primary communication path from a new cell site sector to a deployed configuration for routing an E911 communication to the PSAP employing a deployed primary communication path from a deployed cell site sector. The apparatus is also configured to demonstrate that a communication from a handset in the new cell site sector can connect to another handset.

Abstract: A method includes identifying a plurality of communication devices assigned to a same participant to a conference call, evaluating a quality-of-service for each of the plurality of communication devices assigned to the same participant to the conference call and designating one of the plurality of communication devices as a principal communication device of the plurality of communication devices assigned to the same participant to the conference call based on the evaluation of the quality-of-service of the plurality of communication devices. The method also includes automatically muting a remainder of the plurality of communication devices not designated as the principal communication device and reevaluating the quality-of-service for each of the plurality of communication devices.

Abstract: In one example, a server classifies a subnetwork of network devices as performing sub-optimally. The server also classifies a geographic cluster of network devices as performing sub-optimally. The server determines whether a particular sub-optimally performing network device is in both the subnetwork and the geographic cluster. If it is determined that the particular sub-optimally performing network device is in both the subnetwork and the geographic cluster, the server identifies the particular sub-optimally performing network device as performing sub-optimally due to a performance issue with a Wide Area Network to which the particular sub-optimally performing network device belongs.

Abstract: Aspects of the invention include systems and methods for real-time feedback for online collaboration communication quality. A non-limiting example computer-implemented method includes monitoring a conference between a plurality of participants, wherein each participant accesses the conference via a respective Voice over Internet Protocol (VoIP) device. The method further includes detecting, by a processor, an indication, by a scoring system that monitors the conference, of a degradation of sound quality of at least one VoIP device being used to access the conference. The processor engages in verifying the indication of the degradation by analyzing a peer-to-peer test between the VoIP device that has an indication of a degradation of sound quality and a VoIP device that does not have an indication of a degradation of sound quality.

Abstract: Systems and methods for testing a text-to-911 system of a public safety answering point (PSAP) are described herein. The systems and methods provide for an administrative line that the PSAP, whereby a user can test the PSAP and determine if information that would be used by the PSAP in the case of an emergency is correct.

Abstract: A method for maintaining contact information in a hearing impaired assisted user's communication device includes the steps of (a) providing a web site for altering assisted user contact information, (b) linking a proxy device to the web site, (c) receiving an identifier associated with the assisted user's device via the proxy device, (d) identifying an assisted user's device via the received identifier, (e) enabling the proxy device to be used to modify contact information for the assisted user associated with the received identifier, (f) starting a timer to time out a sync timeout period, (g) during the sync timeout period, receiving an indication via the assisted user's device confirming a desire to update the assisted user's contact information, (h) updating the assisted user's contact information, and (i) at the end of the timeout period, ceasing an indication that updated data is ready to be used from the assisted user's device.

Abstract: Various embodiments of the invention provide methods, systems, and computer program products for handling poor voice quality being experienced by a remote party on a call. In various embodiments, an assessment is received from the party at an IVR on the voice quality of the call. Accordingly, data is collected for one or more parameters associated with at least one of audio of the call and a network used to carry the audio of the call in response to the party experiencing poor voice quality. At this point, a predictive model is used to predict at least one cause for the poor voice quality. Here, the data collected for the one or more parameters is provided as input to the predictive model. Accordingly, one or more actions are taken to attempt to address the at least one cause and improve the voice quality on the call for the remote party.

Abstract: The present application is directed a computer-implemented method for for managing traffic in a network. The method includes a step of providing, at a computer including a graphical user interface (GUI), a request from a user to access the internet. The method also includes a step of determining information of the user including a security access in the network. The method further includes a step of reviewing, via the GUI, selection criteria of plural, dynamic, virtual private network (VPN) cloud servers in the network. The method even further includes a step of ranking efficiency of the plural, dynamic, virtual VPN cloud servers in the network. The method yet even further includes a step of matching the user request with one of the plural, dynamic VPN cloud servers based on the ranked efficiency and the determined information. The active session of the one of the plural, dynamic VPN cloud servers lasts until a predetermined condition is met.

Abstract: An access network includes a twisted metallic pair connection over which data may be transmitted in accordance with a digital subscriber line protocol of transmission. The access network further includes an access network modem connected to the twisted metallic pair connection which is operable to transmit and receive signals thereover, in accordance with a digital subscriber line protocol of transmission. The access network further comprises a broadband speed estimation tool including a web server and/or an order processing sub-system 1120 and a line length, further deployment factors and speed determiner module 1170. The access network further comprises a line management subsystem which determines an appropriate value for each of one or more configuration parameters associated with the operation of the access network modem in dependence upon an estimated data rate and causes the access network modem to operate in accordance with the determined value or values of the configuration parameters.

Abstract: Examples include registration with a storage networking repository via a network interface device driver independent of a storage initiator. Some examples include registration with a storage networking repository, provision of a state change registration to the storage network device, and acquisition of login information for storage targets from the storage networking repository, each via a network interface device driver and independent of a storage initiator and a storage protocol driver.

Abstract: Examples include registration with a storage networking repository via a network interface device driver independent of a storage initiator. Some examples include registration with a storage networking repository, provision of a state change registration to the storage network device, and acquisition of login information for storage targets from the storage networking repository, each via a network interface device driver and independent of a storage initiator and a storage protocol driver.

Abstract: Various examples relate to the configuration of enterprise workspaces that can be provided in computing devices. In some examples, a computing device is enrolled with a management service that controls operating of at least a portion of the computing device. A management component creates a user account with a distributor of the operating system based on an email address and a password. The user account is associated with an enterprise workspace of the computing device.

Abstract: A call center system for allocating problem tickets for technical services by using a pull model auction to select an agent to work on the problem ticket. When the call center receives an order for a technical service, it develops a complexity estimate for the tasks specified in the problem ticket, and calculates deadlines for completing the problem ticket and for conducting the auction. Invitations to bid on the problem ticket are sent to potential agents on a bidder's list. The winning bid is selected from among the bids received back from the potential agents, and, after evaluating the bids, the problem ticket is transferred to the winning agent.

Abstract: A mobile application running on a host mobile device is used to control the display of notifications, received by the host mobile device, on a mobile device cover. The mobile device cover can run a different operating system than the host mobile device. The mobile device cover can also be assigned a different phone number than the host mobile device. Further, the mobile device cover can make or receive a phone call under the different phone number using its own cellular communication hardware.

Abstract: A system for use in locating and testing a cable having a first end connected to a first connector and a second end connected to a second connector where the second connector is one of a plurality of connectors within a patch panel. The system includes a first device having a first cable certification and test circuitry which is couplable to the first connector and a second device having a second cable certification and test circuitry which is couplable to the second connector. One of the first device and the second device further includes circuitry for generating a tone signal that is to be applied to the cable and the other one of the first device and the second device further includes a probe for receiving the tone signal and for generating an output indicative of a strength of the received tone signal.

Abstract: The present disclosure includes apparatuses and methods related to a memory protocol. An example apparatus can execute a read command that includes a first chunk of data and a second chunk of data by assigning a first read identification (RID) number to the first chunk of data and a second RID number to the second chunk of data, sending the first chunk of data and the first RID number to a host, and sending the second chunk of data and the second RID number to the host. The apparatus can be a non-volatile dual in-line memory module (NVDIMM) device.

Abstract: A network access device for facilitating the troubleshooting of network connectivity problems on a directly connected client device is provided. In one embodiment, the network access device can receive, from the client device, a request directed to a preconfigured web address associated with the network access device. In response to the request, the network access device can generate a web page comprising a ticket number for the client device and a link or form element for submitting a support request and can transmit the web page to the client device. The network access device can subsequently receive a submission of the support request from the client device. In response to the submission, the network access device can automatically collect diagnostic information pertaining to the client device. The network access device can then transmit the diagnostic information and the ticket number to one or more remote servers.

Abstract: Various aspects described herein relate to techniques for synchronization signal transmissions in wireless communications (e.g., 5th Generation New Radio). In an aspect, a method includes detecting that a medium in a shared spectrum is busy, and delaying a transmission of a synchronization signal (SS) block in the shared spectrum in response to detecting that the medium is busy. The method further includes detecting that the previously busy medium is free, and transmitting, in response to detecting that the medium is free, a filler signal before transmitting the SS block in the shared spectrum, and the SS block includes one or more discovery reference signals (DRSs).

Abstract: The computing device generates a test suite that provides test cases for testing a system. A test condition in the test suite comprises one of different levels representing different options assigned to a categorical factor for the system. The computing device receives input weights for one or more levels of the test suite. The computing device receives a failure indication indicating a test conducted according to the test cases failed. The computing device determines a plurality of cause indicators based on the input weights and any commonalities between test conditions of any failed test cases of the test suite that resulted in a respective failed test outcome. The computing device identifies, based on comparing the plurality of cause indicators, a most likely potential cause for a potential failure of the system. The computing device outputs an indication of the most likely potential cause for the potential failure of the system.

Abstract: A personal mobile device receives a session-request message requesting establishment an encrypted-audio session with a call-initiating device. In response, one or more call-response inquiries are presented via a user interface of the mobile device. The one or more call-response inquiries include an accessory-status inquiry with respect to an accessory to the mobile device. The mobile device receives, via the user interface, an accessory-unready indication with respect to the accessory, which is associated with the presented accessory-status inquiry. In response to receiving the accessory-unready indication, the mobile device establishes a communication link with the call-initiating device and refrains from exchanging audio data with the call-initiating device via the established communication link.

Abstract: A machine system for operating a content recommendation system includes a monitor to detect and identify user actions on network connected digital devices, a first associator to relate the user actions to digital content, a timer operable to control a minimum time period filter on the user actions, a sequencer operable in conjunction with the timer, the minimum time period filter, and a combiner to transform the user actions into aggregate user actions. The content recommendation system is responsive to the aggregate user actions to evolve a computer-stored user profile according to the aggregate user actions.

Abstract: A modulation system is configured to employ a dynamically reconfigurable M-ary modulation scheme.

Abstract: The subject matter of the present disclosure can be implemented in, among other things a computer-readable storage medium encoded with instructions for causing a programmable processor to receive, by a server, a first message from a remote control that is distinct from and external to the server, wherein the first message includes a remote control identifier and control information for controlling one or more functions of at least one device other than the remote control. The instructions also cause the programmable processor to retrieve, by the server, a controlled device identifier that uniquely identifies a controlled device that is distinct from and external to the server. The instructions also cause the programmable processor to send a second message from the server to the controlled device identified by the controlled device identifier to control an operation of the controlled device.

Abstract: A method for setting tones on an assisted user's communication device where the assisted user is hearing impaired, the method comprising the steps of (a) storing a sample voice recording in a memory of an assisted user's device, (b) presenting tone setting tools via a display screen on an assisted user's device, (c) receiving tone setting parameters via the assisted user's device, (d) playing the sample voice recording via a speaker on the assisted user's device where the sample voice recording is broadcast using the tone specified by the tone setting parameters, (e) repeating steps (b) through (d) until the tone of the sample voice recording is optimized; and (f) storing the optimized tone setting parameters for subsequent use as well as a method by which a proxy can help an assisted user enter manage contact and other information on an assisted user's device.

Abstract: Methods and apparatus for interfaces to manage inter-regional connectivity for direct network peerings. A system may include a connectivity coordinator, a first resource collection in a first geographical zone and a second resource collection in a second geographical zone. The coordinator implements a programmatic interface defining connectivity operations. The coordinator receives a request via the interface to establish a logically isolated network path to the second resource collection on behalf of a client that has a dedicated physical link set up to connect to the first resource collection. In response to the request, the coordinator performs one or more configuration operations to enable traffic to flow from the client's network to the second resource collection over a logically isolated network path using the dedicated physical link.

Abstract: Systems, methods, and devices use a wireless device's capability to transmit and/or receive data over multiple communication pathways to improve data transmission quality. In the various embodiments, the same continuous data stream may be transmitted and/or received via different communication pathways. Different communication pathways may be established using different antennas of a wireless device, different wireless networks, different wireless communications protocols, and/or additional wireless devices. The continuous data stream may be transmitted and/or received via different communication pathways in a manner that enables the continuous data stream to be reconstructed from one or more of the different communication pathways. Additional communication pathways may be established based on user input indicating a voice call is high priority and/or approving the expenditure of additional resources.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving an input from a call center agent indicating a symptom of a quality of an electronic communication between the agent and a caller. Identifying a cause of the quality of the electronic communication based on the input. And, sending instructions to adjust the cause of the quality of the electronic communication.

Abstract: The present disclosure describes a novel method and apparatus for using a device's power and ground terminals as a test and/or debug interface for the device. According to the present disclosure, messages are modulated over DC voltages applied to the power terminals of a device to input test/debug messages to the device and output test/debug messages from the device. The present disclosure advantageously allows a device to be tested and/or debugged without the device having any shared or dedicated test or debug interface terminals.

Abstract: Provided are a computer program product, system, and method for implementing a converged network protocol to facilitate communication between different communication protocol networks. There are configuration parameters in a memory for communication between the first adaptor implementing a first communication protocol and the second adaptor in a converged network protocol to indicate to the second adaptor that the converged network protocol is supported. A packet is received at the first adaptor encoded in a second communication protocol directed to a third communication protocol network, forwarded to the second adaptor, and then forwarded to the third communication protocol network. A command is received at the second adaptor, directed to the first adaptor, to implement a first function in the converged network protocol for communication between the first and second adaptors. A second function in the first communication protocol to implement the first function is transmitted to the first adaptor.

Abstract: The present invention presents a method of identifying faults in a DSL line using upstream and downstream attenuation measurements, which can be obtained directly from the DSLAM or CPE, thus requiring no specialist test equipment nor disrupting service. A downstream over upstream attenuation ratio is calculated for a line, with calculations repeated over a population of lines. The distribution of ratios, as well as upper and lower thresholds, is determined based on the population. A line is identified as being potentially faulty if it has an attenuation ratio above the upper threshold or below the lower threshold. Specifically, an attenuation ratio below the lower threshold is identified as having a high resistance joint fault (caused by an imperfect connection or corrosion at a joint in at least one of the pairs of a line), and a ratio above the upper threshold as a shunt (caused by degradation of the insulation between the pairs of a line, and often coupled with water ingress).

Abstract: Access terminals are adapted to facilitate automated configuration of communications interfaces based on a current carrier identity. According to one example, an access terminal may determine a carrier identity from a subscription module. A modem configuration associated with the carrier identity may be selected from modem configuration data stored on a storage medium accessible by the access terminal. The selected carrier-specific software configuration may then be activated to configure a communications interface of the access terminal to facilitate operations associated with the carrier identity, such as facilitating wireless communications with a carrier associated with the carrier identity. Other aspects, embodiments, and features are also included.

Abstract: The present invention provides a method of training a DSL link while transmitting data over a powerline connection. If the powerline connection causes interference on the DSL link then this will be present during the line training, giving a more robust set of line parameters.

Abstract: Aspects of notification and troubleshooting of interruptions, failures, and updates are described. In one embodiment, a customer premises equipment (CPE) device determines a status of the CPE device, which may include a status of connectivity with a service provider. When the status indicates an error, a type of the error may be identified and a message selected for audible playback by the CPE device. The CPE device may further ring a telephonic device, to alert a user and playback the message to the user. The message may indicate that a connectivity error exists and, in some cases, assist the user to troubleshoot the error. In other aspects, the CPE device may receive an update from the service provider and ring the telephonic device, to advise the user of upgraded functions or features, for example, or provide a promotional message.

Abstract: In accordance with embodiments disclosed herein, there are provided apparatus, systems and methods for detecting a boundary condition via common mode diagnostics; and to apparatus, systems and methods for detecting a fault condition via common-mode rejection ratio diagnostics. For example, in one embodiment such means include, means for injecting differential mode signal probes onto two conductors of a Digital Subscriber Line (DSL line); means for measuring a common-mode rejection ratio (CMRR) of the differential mode signal probes; means for measuring impedance of the differential mode signal probes; and means for identifying which of an asymmetric fault condition or a symmetric fault condition is present on the line based on both: (a) the measured CMRR of the differential mode signal probes and (b) the measured impedance of the differential mode signal probes.

Abstract: A transmission terminal transmits content data to another transmission terminal via a network. A transmission management system processes a session among a plurality of the transmission terminals or for the single transmission terminal. The transmission terminal requests a user to input execution authentication information when an authentication medium is connected thereto. The authentication medium associates program identification information with the execution authentication information and stores them. The transmission terminal determines whether the execution information from the user is coincident with the stored one and transmits the associated program identification information to the transmission management system at a time of coincidence. The transmission management system then transmits a transmission instruction to the program providing apparatus to transmit the corresponding program to the transmission terminal.

Abstract: A vehicle (1) having a vehicle information acquisition unit (11) which acquires image captured by a vehicle mounted sensor (20) and a camera (21), a vehicle information transmission unit (13) which transmits vehicle information data indicating information acquired by the vehicle information acquisition unit (11) to a host computer (50), a first arithmetic processing result reception unit (14) which receives first arithmetic processing result data replied from the host computer (50), and a driving assistance unit (17) which executes driving assistance processing based on the first arithmetic processing result data, the host computer (50) has a vehicle information reception unit (52) which receives vehicle information data, a first arithmetic processing unit (53) which executes first arithmetic processing on vehicle information data, and a first arithmetic processing result transmission unit (54) which transmits first arithmetic processing result data indicating the first arithmetic processing result to the veh

Abstract: A risk assessment and managed security system for network users provides security services for dealing with formidable cyber threats, malware creations and phishing techniques. Automated solutions in combination with human-driven solutions establish an always-alert positioning for incident anticipation, mitigation, discovery and response. A proactive, intelligence-driven and customized approach is taken to protect network users. Assessments of threats are made before and after a breach. Cyber threats are identified in advance of a resulting network problem, and automated analysis locates the threats and stops them from having an adverse effect. Humans can focus on the high-level view, instead of looking at every single potential problem area. Troubling patterns may be reviewed within the network environment to identify issues.

Abstract: A telecommunication system is described that allocates backup power to telephones based on telephone usage. When power to the telecommunication system from a primary source, such as from an electrical utility company, is lost, a backup power source is used to keep the telecommunication system functioning. Because the backup power source has a limited amount of energy, only telephones with a high priority are fully powered. Other telephones are provided with reduced power or receive no power. As the energy level of the backup power source is reduced, the telephone priorities are adjusted.

Abstract: Embodiments include systems and methods for over-the-air testing of wireless systems. Embodiments comprise separated chambers configured to contain devices to be tested. The chambers are connected by separately bounded propagation path corridors.

Abstract: A display apparatus includes a display panel, a timing control part and a data driving part. The display panel is divided into N display areas. The timing control part includes a serializing part to serializing N data received in parallel to generate an N-th frame data, a overdriving part to select one of the N-th frame data and a previous frame data stored depending on whether the received data are normal and to compensate the selected frame data to generate a compensation frame data, and an interface part to divide the compensation frame data and to output the N compensation data. A data driving part includes N data driving circuits to generate data driving voltages corresponding to the N compensation data to output the data driving voltage to the N display areas where N is a natural number.

Abstract: An IVR dialer creation method and system is described that creates new IVR dialers from recorded conversations between users and target IVR systems. An IVR dialer creation server and/or an IVR dialer application records each channel communications between a user and a target IVR system. The IVR system times target IVR system messages, and converts the times into pauses for the IVR dialer. The IVR system speech recognition determines the content of target IVR system messages. The IVR system analyzes user DTMF tones or voice responses to queries from the target IVR server. The IVR system determines which of the user responses are generic for the functional task performed and which pertain to user-specific information. The IVR system then builds the new IVR dialer from the pauses and user responses leaving open the possibility for the input of user-specific information during a later communication with the target IVR system.

Abstract: A method, computer program product, and system for a quality-of-service history database is described. Quality-of-service information associated with a first participant in a first electronic call is determined. The quality-of-service information is stored in a quality-of-service history database. A likelihood of quality-of-service issues associated with a second electronic call is determined, wherein determining the likelihood of quality-of-service issues includes mining the quality-of-service history database.

Abstract: The invention generally relates to systems, devices, and methods for testing communication lines. In certain aspects, the invention provides systems and devices that include a digital/analog converter configured to operate with a computer processor and memory to send or receive an analog signal over a communication line that includes a plurality of signals having known frequencies. Inbound receiving sub-systems or devices sample the analog signal and measure a quality of the sampled, digital signal to evaluate the communication line. The key differentiator is the recognition that the human mouth and ear are intrinsically analog without encryption. By locating the test device as close to the user as possible, this system incorporates testing of complex communication streams including numerous variables and transforms (e.g. encryption, Analog to digital, Voice over IP, packet switching, ATM, SONET). Ultimately, it provides a simple interface to convert qualitative analysis to quantitative (numerical) analysis.

Abstract: A cellular traffic monitoring system includes: a traffic detection function (TDF) module to monitor cellular traffic associated with a cellular subscriber device, and to generate detection output which includes at least one of: a type of an application associated with the cellular traffic of the cellular subscriber device, and a type of the cellular traffic of the cellular subscriber device. The cellular traffic monitoring system further includes a policy charging and enforcement function (PCEF) module to enforce one or more charging rules to the cellular subscriber device, based on the detection output.