Abstract: A communication/collaboration system enables a first user at a first entity to define a collaboration object, and to invite a second entity to collaborate on the collaboration object in accordance with a hierarchy with corresponding permissions. A second user at a second entity is enabled to collaborate on the collaboration object. A communications log regarding the collaboration between the first user and the second user is maintained. A communications log between the first user and other users at the first entity is maintained. A communication interface is displayed on the first user computer system that displays the log of communications between the first user and the second user on the collaboration object, together with the log of communications regarding the collaboration object between the first user and other users at the first entity, and excluding communications regarding the collaboration object between the second user and other users at the second entity.

Abstract: A communication/collaboration system enables a first user at a first entity to define a collaboration object, and to invite a second entity to collaborate on the collaboration object in accordance with a hierarchy with corresponding permissions. A second user at a second entity is enabled to collaborate on the collaboration object. A communications log regarding the collaboration between the first user and the second user is maintained. A communications log between the first user and other users at the first entity is maintained. A communication interface is displayed on the first user computer system that displays the log of communications between the first user and the second user on the collaboration object, together with the log of communications regarding the collaboration object between the first user and other users at the first entity, and excluding communications regarding the collaboration object between the second user and other users at the second entity.

Abstract: A communication/collaboration system enables a first user at a first entity to define a collaboration object, and to invite a second entity to collaborate on the collaboration object in accordance with a hierarchy with corresponding permissions. A second user at a second entity is enabled to collaborate on the collaboration object. A communications log regarding the collaboration between the first user and the second user is maintained. A communications log between the first user and other users at the first entity is maintained. A communication interface is displayed on the first user computer system that displays the log of communications between the first user and the second user on the collaboration object, together with the log of communications regarding the collaboration object between the first user and other users at the first entity, and excluding communications regarding the collaboration object between the second user and other users at the second entity.

Abstract: The present invention relates to a point code emulation apparatus and method for dividing a Common Channel Signaling System No. 7 (or SS7) signaling network into two or more networks. The point code emulator is adapted to receive TCAP messages from two or more subnets and converts, for the messages crossing over the subnets, the information of the TCAP messages, including originating point code, destination point code, and transaction identifier, (and optionally, calling party number and called party number), and forwards to the other one of the two or more subnets. Correspondence among the two or more subnets may be provisioned by an authorized user of the system, may be learned automatically by the system based on ISUP message correspondences or previous TCAP transactions, or may be automatically discovered by the system broadcasting messages to nodes in the destined one of the two or more subnets.

Abstract: Embodiments of the present invention generally relate to a cloud computing call center that may provide a multi-tenanted platform for scalable, dynamic allocation of telephony, PBX, and call center capabilities. Embodiments of the invention include implementations of a software telephony switch in a cloud computing environment that may dynamically allocate software based PBXes, virtual interactive voice responses (IVRs), and other system components to particular calls.

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract: Methods and devices for controlling a set-up of a call from a calling entity (CE201) to a called entity in a telecommunications network are described. The telecommunications network comprises a service control entity (SCE205) and a service switching entity (SSE204). The service control entity (SCE205) is adapted to perform the steps of receiving from the service switching entity (SSE204) an indication that the first call attempt failed, receiving from the service switching entity (SSE204) an indication of the further call attempt, obtaining call information related to the first call attempt, determining a call establishment procedure for the further call attempt based on the call information related to the first call attempt, sending an instruction to the service switching entity (SSE204) to continue the set-up of the further call attempt according to the call establishment procedure.

Abstract: The disclosure provides a CTIEX, system and method for implementing channel associated data transmission between an agent and an automatic service, wherein the CTIEX comprises a message module and a processing module; the message module receives a channel associated data request message transmitted by a cross-platform automatic service and transmits the channel associated data organized by the processing module to the cross-platform automatic service; the processing module is configured to analyze a call serial number in the channel associated data request message received by the message module to search out agent-associated information and organize channel associated data. The disclosure is capable of implementing channel associated data transmission between an agent and a cross-platform automatic service.

Abstract: The invention provides location information indicating the geographical location of a mobile station via a core net-work node serving the mobile station The method includes the steps of initiating a communication between the mobile station and the network by calculating the geographical location, supplying corresponding location information indicating the geographical location to the core network node, and subsequently routing the communication between the mobile station and the network.

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract: A charging method for group main line, GML, service is disclosed. For an outgoing call from an extension of the GML, the initiated call is identified by adding a prefix for group service before the called number. When an intelligent network, IN, finds that there is the prefix for group service before the called number, the call is processed as collectively paid by the GML. A service control point, SCP, generates a call record for the call and places a special identification code in the call record. An incoming call redirected through the GML is also processed as collectively paid by the GML. The SCP generates a call record for the call and places a special identification code in the call record. The present invention also discloses a service control device.

Abstract: Methods, systems, and computer program products for providing a quality of service (QoS) using E.164 number mapping (ENUM) data in a communications network. According to one method, a query message including an E.164 number can be received. Next, at least one uniform resource identifier (URI) associated with the E.164 number can be located. Afterwards, QoS data corresponding to the at least one URI is subsequently obtained. Further, the query message can be responded to with the URI and the corresponding QoS data.

Abstract: The present invention relates to a method in a communication network for connecting at least one application server (AS) (213) of an internet protocol multimedia subsystem (IMS) (200) to an intelligent network (IN) (100) through an interface unit (301). The IMS (200) comprises a call server control function (CSCF) unit (205) connected to the at least one AS (213) arranged for processing call signaling. In the method the interface unit (301) directs the call signaling to the at least one AS (213) through the CSCF unit (205) and the at least one AS (213) processes the call signaling and sends the processed call signaling through the CSCF unit (205) back to the interface unit (301). Based on the information received in the call signaling processed by the at least one AS (213), the interface unit (301) then directs the call to a destination.

Abstract: The present invention provides a method and system for implementing feature interactions between an AIN-based service and a switch-based call-forwarding service. In the present invention, the switch-based call-forwarding generates an Off-Hook Delay (OHD) trigger. In response, the SSP suspends call processing and sends the forward-to number to the SCP. Based upon the SCP's determination of whether the forward-to number is for voicemail and other criteria such as time of day, day of the week, etc, the SCP determines whether the switch-based call-forward should be permitted or inhibited.

Abstract: The present invention discloses a corporation switchboard platform and a call processing method. The corporation switchboard platform comprises a corporation switchboard service control point, a corporation switchboard service switching point and an intelligent peripheral, wherein the corporation switchboard service control point comprises: a basic call processing module for determining whether the capability of an existing network switching device can support a call triggered by a service switching point of a switching network and sending the call to an enhanced service capability module when determining that the capability of the existing network switching device cannot support the call; and an enhanced service capability module for controlling the intelligent peripheral and the corporation switchboard service switching point to complete a service related to the call.

Abstract: In accordance with an improved call routing methodology, a call is routed within a communication network by reference to one or more databases. In response to receiving a local number portability request at a service control point (SCP), the SCP accesses one or more databases to determine whether or not to apply custom call routing to a call directed to a called telecommunications number. In response to determining to apply custom call routing to the call, the SCP performs at least a second access to the one or more databases to obtain a local routing number (LRN) associated within the one or more databases with a calling telecommunications number associated with the call. The SCP thereafter provides the LRN to a service switch point in the communication network so that the call is routed to a called station associated with the called telecommunications number.

Abstract: A method of operating a communication network comprises receiving a call setup request from a calling party in a calling network to a called party in the communication network wherein the call requires an early media service provided by a service network to the called party, forwarding the call setup request to the service network wherein the service network returns a first call setup response in response to the call setup request, and generating a second call setup response and transmitting the second call setup response to the calling network wherein the calling network generates and transmits a call setup instruction to the calling party in response to the second call setup request.

Abstract: A distributed VoIP system includes a first switch coupled to a network and configured to provide voicemail features to a first group of one or more users. The system also includes a voicemail server coupled to the network. The voicemail server is configured to provide voicemail features to a second group of one or more users. The first switch is configured to store voicemail data associated with only the first group, and the voicemail server is configured to store voicemail data associated with both the first and second groups.

Abstract: A Voice over Internet Protocol (VoIP) network is described in which session state is maintained in access switches, but not signaling gateways which maintain transaction state only during pendency of a related transaction. The signaling gateway further provides transparent inter-operation between the VoIP network and non-IP networks, such as the PSTN, by means of a translator which directly translates messages between the networks.

Abstract: The subject matter disclosed herein includes methods, systems, and computer program products for selecting among different global title translation modes based on a message originator and performing global title translation based on the selected mode. According to one method, a global title translation mode is selected based on a message originator. A global title translation lookup is performed in accordance with the selected mode. If the global title translation according to the selected mode fails, a lookup may be performed according to at least one additional mode in a global title translation mode hierarchy.

Abstract: The present invention relates to a call protecting method for the coloring ring back tones in an intelligent network, wherein said intelligent network includes an intelligent network service control point (SCP), a service switch point (SSP) and an intelligent peripheral (IP). The method includes the following steps: an IP-state detecting module is added to the IP for detecting whether the IP is available; the IP-state detecting module sends a state-query request to the IP for checking whether the IP is available; if the IP returns a result of availability, the SCP will direct the SSP to connect the call to the IP; if IP returns a result of unavailability, or returns no IP-state detecting result on time, then the SCP will direct the SSP to connect to the called directly rather than to the IP.

Abstract: A method for location-based communicating includes defining a first service area and a second service area for a service provider. The method also includes associating, at a memory apparatus accessible to a networked data processing apparatus, the first service area with multiple addresses within the first service area and the second service area with multiple addresses within the second service area.

Abstract: Routing calls includes receiving a call request at a call manager from a first endpoint. The call request includes a uniform resource identifier that associates with a second endpoint. A determination is made whether the call request associates with the call manager that received the call request. To route the call request, the call manager searches a call search space for a match to the call request. The call manager communicates the call request to the routing target.

Abstract: Enhanced Origination Services (EOS) for Toll Free (TF) telephone calls consists of uploading instructions to the SMS/800 National Database, which instructions are subsequently downloaded by Signal Control Points (SCPs) in the United States for the routing of TF telephone calls. When a caller dials a TF number, a communication switching device queries the SCP serving the caller's LATA and routes the call according to the EOS instructions for that TF number. EOS instructions route the call to a POTS number in the originating LATA using an IntraLATA Carrier Identification Code. The POTS number is connected to a private gateway, which utilizes the Dialed Number Identification Service (DNIS) of the POTS number to perform a translation function, which may replace the received DNIS with the DNIS of the originally dialed TF number. The call is routed over the private network using the private network owner's database for routing instructions for the specific TF number.

Abstract: Methods, systems, and computer program products for routing query messages associated with prepaid subscribers in a number portability environment are disclosed. One method may include sending a registration message to an HLR. At the HLR, the ID or address of an STP is inserted as the prepaid SCP ID in a registration response message. The registration response message is sent to the MSC/VLR that originated the registration message. This action forces the VLR to send prepaid query messages to the STP, rather than to the prepaid SCP. When the STP receives a query message relating to call originating from the prepaid subscriber, the STP performs a number portability database lookup and determines the routing number corresponding to the called subscriber and the prepaid SCP corresponding to the calling subscriber. The STP then routes the query message to the appropriate prepaid SCP.

Abstract: A communication system is described that comprises a switching system, an SCP, and a customer premises. The customer premises includes a remote processor and a plurality of terminating devices. When in operation, the switching system receives a call. Because of the type of call, the switching system queries the SCP for routing information on where to route the call, and the SCP queries the remote processor in the customer premises. The remote processor processes the query to determine routing information to route the call to a terminating device in the customer premises. The remote processor generates a code that includes the routing information and transmits the code to the SCP. The SCP processes the code to identify the routing information determined by the remote processor. The SCP then transmits the routing information to the switching system to cause the switching system to route the call to the terminating device.

Abstract: A method of ensuring call processing for an intelligent user, including: upon receiving a call, judging, by a first Service Switching Point (SSP), whether traffic between the first SSP and a Service Control Point (SCP) is abnormal; if the traffic is abnormal, turning off, by the first SSP, intelligent triggers located in itself and related to the call, and performing an ordinary call connection; otherwise, performing an intelligent call connection, and terminating the process. In the embodiments of the present invention, normal communications can be ensured between intelligent users, even if the traffic between the SSP and the SCP is abnormal.

Abstract: The subject matter described herein includes methods, systems, and computer program products for selectively processing or redirecting SCCP messages. According to one method, an SCCP message addressed to an STP and sent route-on-PC-SSN is received at the STP. It is determined whether the SCCP message can be processed locally by the STP. In response to determining that the SCCP message can be processed locally by the STP, the SCCP message is terminated, processed locally, and a response is sent to the message originator. In response to determining that the message cannot be processed locally at the STP, the SCCP message is redirected to a destination.

Abstract: A system and method are provided for blocking a telephone call from a calling party to a called party, the calling party associated with a calling party directory number, including a local-designated trunk group over which the incoming telephone call from the calling party is received. A service switching point is coupled with the local-designated trunk group, the service switching point receiving the telephone call, generating a query message including the calling party directory number, and sending the query message to a service control point. The service control point is coupled with the service switching point, receives the query message, and determines if the calling party is inter Local Access and Transport Area (interLATA) with respect to the service switching point.

Abstract: A method for location-based communicating includes defining a first service area and a second service area for a service provider. The method also includes associating, at a memory apparatus accessible to a networked data processing apparatus, the first service area with multiple locations within the first service area and the second service area with multiple locations within the second service area.

Abstract: Communications are routed in a communications network based on a location of a requesting party. A communication from the requesting party is received. A location of the requesting party is determined using a geographic address which defines the smallest of two of a set of multiple geographic areas defined by multiple available geographic addresses for the location of the requesting party. A communications destination address for the communication is selected, from multiple possible communications destination addresses, based on the location of the requesting party. The communication is forwarded to the selected communications destination address.

Abstract: The present invention relates to a method and system for establishing a connection to a terminal device, wherein a user capability information defining supported types of information streams is set in a compatibility information element within an outband signaling message, and a capability negotiation is performed by transmitting said outband signaling message via an outband control channel. The code or user capability information may be set at the terminal device or at an intermediate network element based on a subscriber profile information obtained from a subscriber database. Thereby, the user capability, such as a multimedia session composition, can be already negotiated or handled during the outband call setup phase, and a corresponding inband negotiation can be avoided.

Abstract: A method for implementing a ring back tone, including: receiving, by a first Service Control Point, an intelligent service request triggered by a Service Switching Point, based on a call of a calling party; obtaining personal ring back tone information of a called party and/or group ring back tone information of a group which the called party belongs to; acquiring first ring back tone information according to the personal ring back tone information and/or the group ring back tone information delivering a connect message containing the first ring back tone information to the Service Switching Point the connect message being used to instruct the Service Switching Point to connect the call to an Advanced Intelligent Peripheral for playing the ring back tone to the calling party according to the first ring back tone information.

Abstract: In one embodiment, a method for automatically completing a call includes receiving a text message containing a telephone number of a target party, extracting the telephone number from the text message, and providing the telephone number to a telephone switching control.

Abstract: A method for protecting incoming calls in coloring ring back tone service, wherein comprising: the service switching point device sends a message for triggering intelligent networks service to the service control point device; the service control point device instructs the service switching point device to connect the call to the intelligent peripheral; the service control point device reports the connect result and reason to the service control point device; the service control point device analyzes the connect result as well as its reason, if there is a need to protect the call, the service control point device will instruct the service switching point device to connect the called number directly; again, the service switching point device sends a message for triggering intelligent network service to the service control point device; the service control point device sends down the continue message, and the service switching point device will connect the called number.

Abstract: The invention provides location information indicating the geographical location of a mobile station via a core network node serving the mobile station. The method includes the steps of initiating a communication between the mobile station and the network by calculating the geographical location, supplying corresponding location information indicating the geographical location to the core network node, and subsequently routing the communication between the mobile station and the network.

Abstract: A method for location-based communicating includes identifying a service provider based on information received from a requesting party at a networked communications apparatus. The method also includes determining whether a plurality of predefined service areas have been defined for the identified service provider. When the plurality of the at least one predefined service areas have been defined for the service provider, determinations are made as whether the requesting party is in one of the predefined service areas. When the requesting party is in a predefined service areas, information specified for a service location for the predefined service area is forwarded to the requesting party.

Abstract: A method for invoking the service in the intelligent network includes realizing the communication between the different service control points in the intelligent network and providing various intelligent service to the users by the cooperation between the communicating service control points according to the service request information of the user. The method for invoking the service in the intelligent network of the present invention enables the process of invoking the intelligent service to have better application and extensibility. The process of various service invoking needn't limit to the service control point of the same manufacture.

Abstract: An apparatus in one example comprises a first mesh network switch, of a plurality of mesh network switches, that employs mesh connection information of one or more mesh network switches of the plurality of mesh network switches to determine a plurality of paths between the first mesh network switch and a second mesh network switch, of the plurality of mesh network switches, before a selection of one path of the plurality of paths for transmission of one or more packets from the first mesh network switch to the second mesh network switch.

Abstract: In a telephone network, an intelligent peripheral (IP) provides a variety of auxiliary call processing functions, such as announcement playback and digit collection. In response to each call, the IP queries a service control point (SCP) over a data network, for instructions as to processing of the call. The IP runs software to select one SCP for control of each call, from a number of SCPs on the data network, and obtain the requisite instructions for the call from the identified SCP. For each call, the IP software identifies the telephone number of the subscriber and uses the NPA-NXX and D digits from that number to access a first mapping table and obtain a CLLI code identifying an SCP. Using the CLLI code from the first table, the IP software accesses a second mapping table to obtain the CLLI code for the mate to the identified SCP. Using the two CLLI codes, the IP also goes through the second table to obtain all of the Internet Protocol addresses for the two SCPs.

Abstract: The present, invention provides a method and system for implementing feature interactions between an AIN-based service and a switch-based call-forwarding service. In the present invention, the switch-based call-forwarding generates an Off-Hook Delay (OHD) trigger. In response, the SSP suspends call processing and sends the forward-to number to the SCP. Based upon the SCP's determination of whether the forward-to number is for voicemail and other criteria such as time of day, day of the week, etc, the SCP determines whether the switch-based call-forward should be permitted or inhibited.

Abstract: Methods and systems for interconnecting SS7 signaling points include connecting an edge device to a plurality of SS7 service switching points using fixed-bandwidth SS7 links. The edge device is connected to an SS7/IP gateway using a variable-bandwidth signaling link. The edge device multiplexes SS7 messages received over the fixed-bandwidth signaling links and transmits the message over the variable-bandwidth signaling link.

Abstract: The present invention provides a method and system for implementing feature interactions between an AIN-based service and a switch-based call-forwarding service. In the present invention, the switch-based call-forwarding generates an Off-Hook Delay (OHD) trigger. In response, the SSP suspends call processing and sends the forward-to number to the SCP. Based upon the SCP's determination of whether the forward-to number is for voicemail and other criteria such as time of day, day of the week, etc, the SCP determines whether the switch-based call-forward should be permitted or inhibited.

Abstract: The invention provides a modification to the operation of the intelligent network instruction set whereby on transmitting an Initiate Call Attempt message between the SCP 7 and an SSP 4 an instruction is included which forces the SSP 4 to send a response message whereby the identity assigned to the actions requested is known to the SCP 7 prior to the occurrence of a BCSM event at the SSP.

Abstract: An apparatus and method for providing a locate, collaborate, and transact (LCT) communications platform for a business-to-business exchange service center. The LCT communications platform enables the needed human communications between buyers and sellers to take place within a virtual marketplace as a fully integrated software communication platform within a B2B exchange environment. The LCT communications platform comprises call center technology, web collaboration technology, and unified communication technology. The integration of these three technologies integrates human communications into high value business transactions that require quick resolution of opportunity or exception handling (e.g.

Abstract: A method of providing IP telephony services maps a telephony signaling protocol called party number nature of address indicator to an Internet signaling protocol nature of address indicator and a telephony signaling protocol called party number numbering plan indicator to an Internet signaling protocol numbering plan indicator.