Abstract: A system for bi-directional quality testing of a telephony system or network using an audio generation device configured to automate Perceptual Evaluation of Speech Quality assessments and connect to a communication endpoint through computer telephony integration (CTI) instruction or system configuration to enable auto-answering of the communication endpoint, listen, record, and process signals and audio data, calculate Mean Opinion Scores (MOS), generate signals and audio for playback, compare files using a full reference algorithm, and store data with MOS results displayed in data naming structure.

Abstract: A unit testing framework automatically issues a call to a remote testing automation framework on an originating system to automatically execute a functional test script specified in a unit testing framework test case through a functional testing framework on a target on a remote system. The originating system automatically issues a call to the remote testing automation framework to copy a functional test log resulting from executing the functional test script from the remote system to the originating system. The unit testing framework automatically evaluates whether the functional test log comprises at least one error. The unit testing framework, responsive to the functional test log comprising at least one error, automatically marks the unit testing framework test case as failed.

Abstract: A hammer system and method thereof for monitoring an organization platform to detect system level problems of one or more applications. The hammer system may include a hammer device, an enhanced trunk group poller, and a client-specific application hammer. The client-specific application hammer may be structured as a simulator that is operable to periodically place calls into the organization platform and emulate real call scenarios. The simulator may include D-channel polling logic.

Abstract: A method is provided for testing an elevator emergency phone, which emergency phone is either VoIP compliant and connected to a WAN or is connected with a mobile connection module for operation in a mobile network. In the method, the phone is periodically initiated to be registered in the corresponding communication network. The registration attempt is monitored by a reporting device. The status data of the registration attempt is communicated by the reporting device to a monitoring center, which itself is connected to the communication network, which monitoring center takes necessary action when either a registration attempt is not being executed within a set time period or if the result of at least one registration attempt has been communicated as failed.

Abstract: A method for monitoring voice quality in a communication network. In a first embodiment, the method comprises the steps of: establishing a voice communication pathway (VCPW) between first and second telephone terminals; establishing speech cadence between first and second terminals, wherein the terminals alternate between opposing send and listen/receive modes such that when one of the terminals is sending a voice test message the other terminal is either listening for or receiving the voice test message and vice versa; and calculating a voice quality score for one or more received voice test messages. In a second embodiment, synchronous cadence is established between a plurality of telephone terminals and a voice recognition server (VRS).

Abstract: A training system is disclosed. The training system includes a server. The server includes a processor, data storage, a data input/output interface, and a voice interface. The data input/output interface is configured to provide a web-based interface to a data terminal and to receive, from the data terminal and via the web-based interface, both an identifier identifying at least one voice terminal and at least one response. The voice interface is configured to transmit at least one audio test signal corresponding to at least one audio test to the at least one voice terminal. The response is a response to the at least one audio test. In one embodiment, the voice terminal and the data terminal are combined in a single device.

Abstract: A data analyzer operative to be located at a customer premises, causes the transmission of a probing signal into at least one telephone line. The data analyzer computes a parameter that represents a characteristic of at least one telephone line based upon at least a measured reflected probing signal.

Abstract: A method is provided for testing an elevator emergency phone, which emergency phone is either VoIP compliant and connected to a WAN or is connected with a mobile connection module for operation in a mobile network. In the method, the phone is periodically initiated to be registered in the corresponding communication network. The registration attempt is monitored by a reporting device. The status data of the registration attempt is communicated by the reporting device to a monitoring center, which itself is connected to the communication network, which monitoring center takes necessary action when either a registration attempt is not being executed within a set time period or if the result of at least one registration attempt has been communicated as failed.

Abstract: A communication system comprises a network server connected to a telephone at a customer premises via a subscriber line. The server is further connected to a cellular communication device through a cellular network. Upon installation of telephony equipment at the customer premises, a service technician uses a cellular communication device to communicate with the server of the network such that the server initiates a voice call to the telephone via the subscriber line. The technician then takes the telephone off hook, aligns a speaker of the cellular communication device with a microphone of the telephone, and aligns a microphone of the cellular device with a speaker of the telephone such that the telephone and the cellular device are acoustically coupled. A plurality of acoustic tones are communicated between the telephone and the cellular communication device in order to test the quality of the inbound and/or outbound connections for the telephone.

Abstract: A system and method for detecting crossover faults in a telecommunications access network having a plurality of access lines. Each access line includes a pair of wires for connection to a user terminal, e.g. a telephone handset. The system includes a monitor for monitoring each of the access lines to detect the presence of an off-hook state; a current sensor for each of the access lines for determining a fault condition on an access line for which an off-hook state has been detected when a imbalance is detected between currents in the wires of the access line; a controller for generating a report of each fault condition determined on an access line, in which each report comprises a time record relating to the time of generation of the report; and a crossover fault detector for recording a possible crossover fault involving two access lines upon the reporting within a set time period of one or more fault condition on each of the two access lines.

Abstract: A method for providing real time indicator of voice transmission quality in a Voice over Internet Protocol (VoIP) network is disclosed. The method allows to receive, at regular time interval during a call, a digital signature from a source call device. The received signature is compared to a referential signature stored on the destination devices, and in case the received signature falls out of the referential signature, a quality indication message is transmitted back to the source call device.

Abstract: A system and method for telephone service technicians to retrieve telephone line assignment information, including receiving a telephone call from a telephone service technician. A telephone number assigned to a customer of a communications carrier may be received, where the telephone number is associated with a telephone operating on a wired communications network, such as the public switched telephone network (PSTN). Telephone line assignment information may be requested, where the telephone line assignment information includes cable and line pair information. The telephone line assignment information may be converted into speech synthesized audible signals and communicated to the telephone service technician during the telephone call. The conversion of the telephone line assignment information may be performed by an interactive voice response system.

Abstract: According to various embodiments of the present invention, systems and methods for local number portability in a telecommunication network are disclosed. An embodiment of a method includes receiving a telephone number (TN) to test for its porting activity as part of a local number portability (LNP) order, accessing a LNP call tester (LCT) to determine a current local routing number (LRN) for the TN, and determining, based on the TN and current LRN, whether the porting activity is completed for the TN in relation to a core telecommunications carrier servicing an owner of the TN. The porting activity may include at least one of port in, port out, and migration of the TN. In one embodiment, the planned porting activity for the TN associated with the LNP order is known prior to determining whether the porting activity has been completed. Other embodiments are also disclosed.

Abstract: A method for identifying among a plurality of devices, through which a voice communication path is connected, a device transmitting an echo signal onto the voice communication path, includes transmitting a predetermined signal to each of the devices from a predetermined portion on the voice communication path, receiving a response signal for the predetermined signal from each of the devices, measuring a period of time for the predetermined signal to travel from the predetermined portion to each of the devices and for the response signal to travel back to the predetermined portion, monitoring a upstream signal and a downstream signal traveling on the voice communication path, extracting an echo component from the downstream signal to determine an echo delay time, and comparing the period of time and the echo delay time to determine a device which causes the echo signal.

Abstract: The present disclosure generally pertains to systems and methods for identifying subscriber lines coupled to transceivers of interest. In one exemplary embodiment, an end of a subscriber line is coupled to and terminated by a transceiver of interest. The other end of the subscriber line is coupled to a speaker. The transceiver is then selectively activated and deactivated causing it to transmit its normal frequency spectrum in a predefined pattern. The frequency spectrum includes frequencies audible to humans. Thus, the speaker produces sound capable of being heard by a human, and the sound exhibits periods of noise followed by periods of silence. Indeed, the periods of noise and silence are in a pattern according to the activation/deactivation pattern of the transceiver. Thus, a user can identify the subscriber line that is coupled to the transceiver by identifying which of the lines is coupled to the speaker when the speaker emits noise and silence according to the predefined pattern.

Abstract: A method and apparatus for testing a VoIP telephone line are provided, the method including determining which of a plurality of VoIP call control protocols and/or CODECs is compatible with the telephone line, and conducting a series of tests on the telephone line in accordance therewith. The method and apparatus also includes steps and the means to connect to a network and capturing a stream of data therefrom to determine configuration settings of a VoIP telephone connected thereto to facilitate the previous testing.

Abstract: A method for testing a Local Number Portability (LNP) ported telephone number is provided according to the invention. The method includes in a first switch generating a LNP test telephone call to a second switch. The LNP test telephone call is targeted to the LNP-ported telephone number associated with the first switch. The method further includes indicating that the LNP-ported telephone number is being correctly routed in the second switch if the first switch receives the LNP test telephone call back from the second switch. The method further includes indicating that the LNP-ported telephone number is being incorrectly routed in the second switch if the first switch does not receive the LNP test telephone call back from the second switch.

Abstract: This invention makes it possible to transparently test replacement functionality and optionally migrate subscribers on analog phone lines, served, for example, by PSTN Class 5 elements, to Next Generation Network (NGN) elements when copper co-termination is leveraged. The method and apparatus mechanizes replacement continuity verification to the NGN element from the analog dial tone port and the multi-element network changes required for real time per line per-migration, operational testing and optional migration to the NGN element. All of the network elements are accessible from a single device, the Control Computer used by this invention. Each line can be transparently tested and optionally migrated during a short time period when the subscriber is not using the analog line. In effect, this testing and optional migration is actually changing the state of the NGN element to operational for test purposes and if the tests pass, the analog port and associated DSLAM port can be optionally deactivated.

Abstract: Methods, apparatus, and computer program products are provided for testing a Voice Over Internet Protocol (VoIP) communication system. A VoIP test phone call is generated through an Internet communication link to a VoIP service provider for a called telephone number. Success of the VoIP test phone call is determined. The success of the VoIP test phone call may be determined based on whether it is established with communication equipment at the called telephone number within a threshold time, based on whether it is established within a threshold number of attempts, and/or based on a measured quality of service in the VoIP test phone call when it is established. Further VoIP test phone calls to test the VoIP communication system can be scheduled.

Abstract: The present invention is directed to the maintenance of call signaling information in connection with realtime communications established using a packet data network. According to the present invention, call state information related to a realtime communication is provided by a call controller to an interconnected client. The client stores the call state information. In the event of a failure of a call signaling channel between the call controller and the client or in the event of a failure of the call controller, the client may establish contact with an alternate call controller, and may provide the call state information that has been stored on the client to the alternate call controller. The alternate call controller may then restore call features associated with the realtime communication.

Abstract: This invention generally relates to the arrangements for testing subscriber loops. The invention is based on a solution wherein a test head is behind the high-pass filter of the splitter. In order that this solution is possible, the splitter, i.e. the splitter box has to contain a relay and a relay control element. When a subscriber line is to be tested the test head sends a DC pulse to the relay control element, which directs the relay to connect the subscriber loop to bypass wirings through which the test head can perform necessary testing measurements. When the testing is over the relay control element directs the relay to switch back for connecting the subscriber loop to the common port of the filters.

Abstract: Determining whether a call forward busy service is enabled on a telephone line includes placing a first test call across a network to the telephone line. First signaling data is received through the network in response to the first test call. The first signaling data is evaluated to determine whether the first test call is inspiring a ringing condition. A second test call is placed across the network conditioned on whether the first signaling data indicates that the first test call is determined to be inspiring a ringing condition. The second test call is placed while the first test call remains inspiring ringing. Second signaling data is received through the network in response to the second test call. A call forward busy service is concluded to be enabled on the telephone line based on whether the second test call is determined to be inspiring a ringing condition.

Abstract: This invention generally relates to the arrangements for testing subscriber loops. The invention is based on a solution wherein a test head is behind the high-pass filter of the splitter. In order that this solution is possible, the splitter, i.e. the splitter box has to contain a relay and a relay control element. When a subscriber line is to be tested the test head sends a DC pulse to the relay control element, which directs the relay to connect the subscriber loop to bypass wirings through which the test head can perform necessary testing measurements. When the testing is over the relay control element directs the relay to switch back for connecting the subscriber loop to the common port of the filters.

Abstract: A method for implementing a cutover of a subscriber telephone line from a telephone line of a first exchange to a telephone line of a second exchange, includes the following steps: providing a controllable switch that is operative, in response to a control signal, to couple the subscriber telephone line to either the telephone line of the first exchange or the telephone line of the second exchange; providing a controller, coupled with at least one of the telephone line of the first exchange and the telephone line of the second exchange, for producing the control signal, coupled to the switch, upon receiving a predetermined signal over said at least one of the telephone line of the first exchange and the telephone line of the second exchange; initially setting the switch to couple the subscriber telephone line to the telephone line of the first exchange; and sending the predetermined signal over at least one of the telephone line of the first exchange and the telephone line of the second exchange, whereby the

Abstract: Determining whether a call forward busy service is enabled on a telephone line includes placing a first test call across a network to the telephone line. First signaling data is received through the network in response to the first test call. The first signaling data is evaluated to determine whether the first test call is inspiring a ringing condition. A second test call is placed across the network conditioned on whether the first signaling data indicates that the first test call is determined to be inspiring a ringing condition. The second test call is placed while the first test call remains inspiring ringing. Second signaling data is received through the network in response to the second test call. A call forward busy service is concluded to be enabled on the telephone line based on whether the second test call is determined to be inspiring a ringing condition.

Abstract: The invention includes a system and a method for testing a communication network. The inventive method transmits a first signal from a first point to a second point of the communication network, where the first and the second points are remotely located. The inventive method further includes recording a first time value of the transmitting of the first signal using a first clock, receiving a second signal at the second point of the communication network, and recording a second time value of the receiving using a second click. The first clock and the second clock operate from a substantially similar reference. The method may further include comparing the first signal and the second signal as a function of the first and second time values. Also, the method may determine at least one performance characteristic of the communication network based on the comparison.

Abstract: A method and associated apparatus for testing telephone system operation. The method comprising connecting a call agent simulator to a network. Call actions or events are applied from the call agent simulator to the network expected to produce expected results in the network. The telephone system operation is verified by comparing the actual results produced to the expected results. In another aspect, an IP network or a consumer premises equipment is verified using the call agent simulator. In another aspect, the telephone system is a Voice over Internet (VoIP) system.

Abstract: Apparatus and method for remotely measuring characteristics of a communications line (4) wherein a receiver unit (8) is connected a remote end of line (4) between conductors (10,12) of the line (4) and a sender unit (6) is connected to the other end of line (4) between conductors (10,12). On depressing a function key or button (22) on receiver unit (8) representative of a characteristic of line (4) to be measured, the receiver unit has a signal generator (26) which transmits a unique signal or code identifying the characteristic to the sender unit (6) along line (4). The sender unit (6) detects the unique signal and passes the signal to a microprocessor (32) which controls switching means (34) to connect the corresponding circuitry between conductors (10,12), based on the unique signal or code, to allow the characteristic to be measured.

Abstract: A method to determine telephone services enabled on a telephone line that is registered to receive services from an online service provider includes determining whether a telephone line registered to receive services from an online service provider is occupied. One or more test calls are placed across a network to the telephone line conditioned upon whether the telephone line is determined to be occupied. Signalling data is received through the network in response to the test calls. One or more telephone services believed to be enabled on the telephone line are determined based on at least the signaling data.

Abstract: After implementation of an interactive voice response (IVR) system providing voice prompts (i.e., utterances) to aid a telephone caller, it is desirable to provide call-flow verification to validate system accuracy, particularly under high-volume or saturation calling conditions. An IVR system has a call-flow verification (CFV) mode which can be activated for this purpose. In the CFV mode, the IVR system provides prompt signals which include coded signals representing the content of utterances. An automated call generator (ACG) unit places simulated user calls to the IVR system. The content of utterances is represented by coded signals included in prompt signals sent by the IVR system during the course of the simulated call and stored by the ACG unit. Verification can be applied for all possible paths an application might take (to check all possible go-right and error paths).

Abstract: A method for the direct estimation of configuration parameters defining the make-up of a physical system, such as cable lengths and gauges in the case of telephone subscriber loops, from boundary or end-point measurements of the physical structure, such as the impedance or return loss response of a subscriber loop, due to a probing source.

Abstract: The invention includes a system and a method for testing a communication network. The inventive method transmits a first signal from a first point to a second point of the communication network, where the first and the second points are remotely located. The inventive method further includes recording a first time value of the transmitting of the first signal using a first clock, receiving a second signal at the second point of the communication network, and recording a second time value of the receiving using a second clock. The first clock and the second clock operate from a substantially similar reference. The method may further include comparing the first signal and the second signal as a function of the first and second time values. Also, the method may determine at least one performance characteristic of the communication network based on the comparison.

Abstract: A method for emulating a terminal for testing a telecommunication network has the terminal being assigned a user interface programmable by a user for executing a communication sequence, the programming of the user interface having first of all the provisioning of a multitude of keywords from which the communication sequence for the terminal is compiled, a program code being correlated with each keyword. Moreover, an entry mask on a display device is provided into which the user enters a series of at least two keywords for compiling the communication sequence. Finally, the program codes that are correlated with the keywords entered into the entry mask by the user are linked to give an executable program. A test apparatus for testing the telecommunication network has a storage device in which the keywords are filed and from which the communication sequence is compiled for participation in the communication, with the program code being correlated with each keyword.

Abstract: A system for performing broadband differential time domain measurement on a subscriber loop. The system comprises a waveform generator coupled to a sampling head. The sampling head includes positive and negative pulse generators each coupled to one of the lines of the subscriber loop. The subscriber lines are in turn also coupled to two inputs of a differential amplifier, whose output is connected to an oscilloscope or other detector.

Abstract: This invention generally relates to the arrangements for testing subscriber loops. The invention is based on a solution wherein a test head is behind the high-pass filter of the splitter. In order that this solution is possible, the splitter, i.e. the splitter box has to contain a relay and a relay control element. When a subscriber line is to be tested the test head sends a DC pulse to the relay control element, which directs the relay to connect the subscriber loop to bypass wirings through which the test head can perform necessary testing measurements. When the testing is over the relay control element directs the relay to switch back for connecting the subscriber loop to the common port of the filters.

Abstract: Methods and apparatus are provided for determining market statistics for communication service providers. Determinations of whether or not a sampling of telephone numbers are assigned by a particular service provider are employed to determine market statistics. A message which is used to obtain a response. The response is interpreted to determine whether or not the telephone number associated with the wireless device is assigned. Alternatively, a sampling of telephone numbers are dialed over a digital line. Based upon the result of the dialing, it is determined whether or not the telephone numbers are assigned by the service provider. Telephone numbers which have been ported between service providers in networks which employ local number portability can be accounted for in the determination of market statistics. A telephone number portability database can also be employed for determining whether or not a telephone number is assigned by a service provider.

Abstract: A method determines a structure of a subscriber line. The method includes searching a reference set for a match between the subscriber line and a model line of the reference set and identifying that the subscriber line has a specific physical structure. The match is based on electrical properties of the lines. The act of identifying is responsive to finding a match with one of the model lines that has the specific physical structure.

Abstract: An apparatus and method for testing the connectivity of subscriber terminals more efficiently. A subscriber test controller controls a process of a subscriber test by sending related test parameters and identification data to identify a target subscriber to be tested. A subscriber data management unit collects subscriber data and centrally manages the collected subscriber data. A target subscriber determination unit identifies the target subscriber by using the identification data in searching the subscriber data. A subscriber test execution unit receives the test parameters through a transmission path routed separately from trunks interconnecting the telecommunications devices, and runs a subscriber test according to the received test parameters.

Abstract: A subscriber loop test apparatus relates to the testing of a subscriber loop by the use of a touchtone telephone. The touchstone buttons on a telephone provide Dual-Tone, Multiple Frequencies for each key pressed. For example, referring to FIG. 1, pressing the ‘3’ key causes tones at 697 and 1477 Hz to be sent across the telephone line. Pressing a sequence of keys provides discrete coverage of the frequency band from 697 to 1477 Hz, through the use of the touchtone telephone. The frequency band from 697 to 1477 Hz can be characterized in this fashion. Information about the line: loop loss (loop length), presence of bridge taps (i.e., excessively long bridge taps in particular) or loading coils, and the presence of Digital Loop Carriers (DLCs), et cetera. The use of the switch-hook flash provides the ability to determine the channel (impulse) response of the loop, including any noise and hum that may be on the loop due to imbalance or coupled interference.

Abstract: A system, method, and signal are disclosed for line probing. The invention provides an improved signal for line probing having desirable characteristics. In various embodiments the signal comprises a periodic sequence having good autocorrelation characteristics. The periodic sequence of the invention provides a faster and more accurate evaluation of the channel. Another embodiment of the invention comprises processing of the received sequence to determine a desired or maximum data rate for the line or channel. The invention also provides an evaluation and calculation of the noise on the line or channel.

Abstract: A one script system and method allow for generation of a test script associated with a virtual telephone caller system. The generated test script is generated such that it can be used for two or more of a functional test, a load test, and a monitoring test of the voice functions of a contact center.

Abstract: A method and associated apparatus for testing telephone system operation. The method comprising connecting a call agent simulator to a network. Call actions or events are applied from the call agent simulator to the network expected to produce expected results in the network. The telephone system operation is verified by comparing the actual results produced to the expected results. In another aspect, an IP network or a consumer premises equipment is verified using the call agent simulator. In another aspect, the telephone system is a Voice over Internet (VoIP) system.

Abstract: A communications system includes first and second subscriber lines, a first device, and a second device. The first device has a first negotiation unit coupled to the first subscriber line. The second device has a second negotiation unit coupled to the second subscriber line. The first negotiation unit is adapted to send a first negotiation signal on the first subscriber line. The first negotiation signal induces through cross-talk a second negotiation signal on the second subscriber line. The second negotiation unit is adapted to modify an operating parameter of the second device based on the second negotiation signal. A method for negotiating operating parameters in a communications system is provided. A first negotiation signal is transmitted from a first device coupled to a first subscriber line. The first negotiation signal is received in a second device coupled to a second subscriber line independent of the first subscriber line.

Abstract: A system and method for measuring latency in voice communications is presented. In an exemplary embodiment, latency is measured by establishing a call between a first and a second telephony device, and measuring a latency between a signal originating at the first telephony device and the signal as it arrives at the second telephony device.

Abstract: A ring back signal for a call between a calling party and a called party can be simulated. A ring back message associated with the call is received. The calling party is associated with a first network. The called party is associated with a second network. A prestored ring back signal is selected from a set of prestored ring back signals based on the ring back message and/or a called number for the call. The selected prestored ring back signal is associated with the second network and is different from a second prestored ring back signal associated with the first network. The prestored ring back signal is sent to the calling party.

Abstract: A method and associated apparatus for testing telephone system operation. The method comprising connecting a call agent simulator to a network. Call actions or events are applied from the call agent simulator to the network expected to produce expected results in the network. The telephone system operation is verified by comparing the actual results produced to the expected results. In another aspect, an IP network or a consumer premises equipment is verified using the call agent simulator. In another aspect, the telephone system is a Voice over Internet (VoIP) system.

Abstract: An adjustment and current-measurement method for a subscriber line circuit of a digital telephone exchange is integrated in the low-voltage section of the subscriber line circuit. A previously determined disturbance variable, which is stored in the low-voltage section with a reversed mathematical sign, is added to the currents which are to be measured, for example, for an adjustment of the supply current or of the operability of the subscriber line circuit. This makes it possible to carry out a current measurement for already corrected current levels.

Abstract: A method and apparatus for qualifying a telephone transmission line for XDSL communication services is disclosed. The system includes a modem, located at the customer premises to be connected. The modem analyzes actual signals to determine the electrical characteristics of the communication channel associated with the customer premises. The modem includes a transmitter, receiver and controller to generate test signals and receive responses. The modem then analyzes the data to generate an output value indicative of the electrical characteristics of the communication channel being tested. This output value is then displayed to a user or transmitted over the communication channel to a network. The system thereby eliminates the necessity of dispatching a technician to test the telephone line, and provides more accurate test results than those achievable at the network-side of the connection alone.

Abstract: A telephone call simulator generates telephone calls for large sets of subscribers in a PSTN-IP telephone service for purposes of validating various telephone services, e.g. call waiting, call forwarding, etc. available to subscribers of the telephone service. via the IP network. The telephone numbers of subscribers are grouped in different call processing actions and/or subscriber call behavior based on the options offered by the service. The telephone numbers and test logic scripts are stored in a test input data file. Test logic scripts are generated for each group of related telephone number and stored in a file, typically the test input data file. The test input data file is read by test assignment apparatus which assigns the test logic scripts to process within a call processing pool. The test logic scripts record test result data to a test output data file.

Abstract: A system and method for measuring latency in voice communications is presented. In an exemplary embodiment, latency is measured by establishing a call between a first and a second telephony device, and measuring a latency between a signal originating at the first telephony device and the signal as it arrives at the second telephony device.