Abstract: Existing and future standardized VDSL2 and other systems can be integrated into and used with a vectored DSLAM or other vectored or non-vectored DSL system, without a new user disrupting service to other users in the same or a nearby binder, in some cases by using transmit power, CARMASK and/or PSDMASK DSL capabilities to reduce both downstream and upstream training-signal levels so that training of a new DSL line is non-disruptive, despite a lack of knowledge of the pre-existing binder. For vectored systems, the crosstalk from that tone can be observed, learned and then added to the vectoring system so that any subsequent excitation on that tone would be eliminated by vector processing. A second tone then can be added in the same way, etc. In non-vectored DSLs that might be operating in a binder or line set, once these non-vectored lines are observed to be present, a vectored line set controller, such as a DSL optimizer, then can anticipate the potential interference from such non-vectored lines.

Abstract: An application that resides on a subscriber PC with a constantly updated back-end knowledge base provides solutions to specific problems. The resident application, termed Computer Health and Performance Check (“CHPC”), performs preventative maintenance tasks on the subscriber's PC, such as checking for adware/spyware, viruses, determining whether the disk needs to be defragmented, and the like. In its various embodiments, the system includes a client-side resident PC diagnostic and health performance check tool that is used in conjunction with live customer assistance to provide in-home managed PC support services. Additionally, or in the alternative, customer support is automated with a knowledge base. The system supports VoIP SIP clients to automate and set up certain features.

Abstract: A method of detecting that a condition exists that adversely impacts a digital subscriber line service (DSL) over a telephone line shared by the DSL service and a telephone service. The method includes obtaining information regarding operation of the DSL service over a plurality of different time periods, comparing the information for a first of the plurality of time periods with the information for a second of the plurality of time periods, and determining the condition exists based on the comparison.

Abstract: A managed port circuit includes a detection circuit that is disposed in a communication channel between a first local port and a second local port and a controller that is coupled to the detection circuit and is operable to configure the detection circuit in a detection configuration in which the first and second local ports are connected to the controller and a second pass through configuration in which the first and second local ports are connected to each other via the communication channel, the controller being further operable to determine when an end device is connected to one of the first and second local ports when the detection circuit is in the detection configuration.

Abstract: Existing and future standardized VDSL2 and other systems can be integrated into and used with a vectored DSLAM or other vectored or non-vectored DSL system, without a new user disrupting service to other users in the same or a nearby binder, in some cases by using transmit power, CARMASK and/or PSDMASK DSL capabilities to reduce both downstream and upstream training-signal levels so that training of a new DSL line is non-disruptive, despite a lack of knowledge of the pre-existing binder. For vectored systems, the crosstalk from that tone can be observed, learned and then added to the vectoring system so that any subsequent excitation on that tone would be eliminated by vector processing. A second tone then can be added in the same way, etc. In non-vectored DSLs that might be operating in a binder or line set, once these non-vectored lines are observed to be present, a vectored line set controller, such as a DSL optimizer, then can anticipate the potential interference from such non-vectored lines.

Abstract: A method and system for testing a Telephony User Interface is disclosed. Voice prompts of the Telephony User Interface are converted into tone prompts that are representative thereof. Each tone prompt can have a predetermined frequency and/or duration, so that it is readily recognizable by a Telephony User Interface tester. Thus, automation of the testing of Telephony User Interface is enhanced.

Abstract: The present invention relates to a method for localizing a defect in a in-house access plant operable to carry broadband communication services. A method according to the invention further comprises the steps of: instructing a user of said in-house access plant to manipulate in-house equipment through an automated and interactive communication session, determining timing information for each manipulation that is carried out, performing remote quality measurements over said in-house access plant while said in-house equipment are being manipulated, identifying from said timing information a particular manipulation that is time-correlated with a substantial change in measured quality, thereby identifying a particular piece of in-house equipment that has been manipulated and in the neighborhood of which said defect is located.

Abstract: A phone jack connection detection system and method of operating the same, including a phone jack circuit having a data access arrangement circuit in communication with at least two pins, a stimulus input in communication with the phone jack circuit, the stimulus input being adapted to communicate a stimulus to the phone jack circuit, and a detection circuit in communication with the phone jack circuit, the detection circuit being adapted to detect a response of the phone jack circuit to the stimulus and notify a user of the status of the connection.

Abstract: A method and apparatus for defining and validating feature policies in an execution system, such as a communication system. The method includes entering user policies described in a straightforward manner (e.g. using a Web browser and user-understandable language) in such a way that they can be translated into a formal executable language. The user policies are then (translated into an executable feature language such as the IETE's CPL. The user is then either compelled or provided with an option to validate the overall feature set before the overall feature is uploaded to the execution system. If validation is selected, the features are translated from CPL into another format, such as FIAT, from which it is possible to detect common feature specification errors. That FIAT detected errors are then analyzed in a manner that is aware of the expectations and common errors of native users, and interpreted to determine possible errors as errors that are common to naïve users.

Abstract: In one embodiment, a new device or service can be treated as an abstraction, allowing a model to be created which mimics operation of the device or service, but which does not physically exist. A communication system may then take physical assets that are distributed around a network, such as circuit packs with ports on them, and virtually plug them into a shelf that does not physically exist. A legacy system preferably continues to function as it always has and the abstraction mediates between the legacy operations support systems, the virtual machine and the physical reality. This then allows for the continued use of existing operation systems to manage new network architectures with services different from those originally contemplated by the legacy operations support systems.

Abstract: A modem structure for connection to a line carrying both DSL signals and CTS signals, and a method of operation thereof, are provided. The modem structure includes a DSL modem connectable through a filter to remove the CTS frequencies on said line, and connected to network port. A diagnostic device is connected to the DSL modem to diagnose problems stored with the DSL modem. An analog modem is also provided that is connectable to said wire through a filter that filters out DSL signals on the line, and selectively connectable to said diagnostic device to read information in the diagnostic device and transmit the readings, In operation, the network port is continuously connected to DSL signals to operate network devices at high frequency, and said diagnostic device is selectively connected to the CTS device for diagnostic purposes using low frequency signals.

Abstract: Methods and systems for proactively maintaining a telephone system local loop. One embodiment includes communicating with a communications network and acquiring information associated with pressure or flow sensors along fiber optic cables. Proactive maintenance of the fiber optic cables is predicted using the information associated with pressure or flow sensors. The embodiment may further include generating and dispatching work order information describing the predicted proactive maintenance. The embodiment may also include predicting proactive maintenance of telephone lines using information from a Dynamic Network Analyzer and using information from a Loop Facilities and Control System. Another embodiment includes a system for predicting proactive maintenance of a telephone system local loop. This embodiment includes a Pressure Alarms and Reports System Module, a database stored in memory, and a processor.

Abstract: A method and system for updating software in a network element of a telecommunication network the units of which are divided into an original side and testing side. The system includes a network element, having units that are logically divided into an original side and testing side, an original software for performing traffic transmitting tasks, and a new piece of software to be tested and/or introduced. At least one test connections is directed into the units of testing side loaded with the new piece of software, in order to be able to test the new piece of software.

Abstract: A computer-executable method for diagnosing trouble causes in telephone cable segments when trouble data are available only for entire cables is presented. This method diagnoses problems in the components of processes when the component location of process problems is not known. It gives a statistical relationship between component attributes and process problem rates, to facilitate assessment and improvement of policies about the process. This method may be used for diagnosing systematic problems in segments of telephone cable connections of given central offices.

Abstract: An apparatus that provides a redundant path for providing service using existing or original equipment when failure or degradation of performance of new equipment is detected in a communication network. A controller module monitors the performance of new equipment used to provide improved services to service provider customers. When a failure in the new equipment is detected, the controller module outputs a control signal to switch processing from the new equipment to the existing equipment that is still available for use. In addition, processing may be switched from the new equipment to the existing equipment when the controller detects degradation in the performance of the new equipment so that loss of service is prevented. Therefore, the existing equipment acts as a redundant path for processing.