Central Station With Plural Substations Patents (Class 379/49)
  • Patent number: 9444939
    Abstract: Streaming voice signals, such as might be received at a contact center or similar operation, are analyzed to detect the occurrence of one or more unprompted, predetermined utterances. The predetermined utterances preferably constitute a vocabulary of words and/or phrases having particular meaning within the context in which they are uttered. Detection of one or more of the predetermined utterances during a call causes a determination of response-determinative significance of the detected utterance(s). Based on the response-determinative significance of the detected utterance(s), a responsive action may be further determined. Additionally, long term storage of the call corresponding to the detected utterance may also be initiated. Conversely, calls in which no predetermined utterances are detected may be deleted from short term storage.
    Type: Grant
    Filed: May 22, 2009
    Date of Patent: September 13, 2016
    Assignee: Accenture Global Services Limited
    Inventors: Thomas J. Ryan, Biji K. Janan
  • Patent number: 9270823
    Abstract: An emergency notification system includes a first server for receiving a communication from a telecommunications network and for transmitting a message to a subscriber of the notification system. The system also includes a second server in communication with the first server, the second server for supplying the first server with information associated with a subscriber.
    Type: Grant
    Filed: February 21, 2014
    Date of Patent: February 23, 2016
    Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventor: Sunil H. Contractor
  • Patent number: 9253304
    Abstract: A method, a computer program product, and an apparatus for managing a voice communication are provided. In one illustrative embodiment, an audio phrase produced by a first user is identified in the voice communication between the first user and a second user. A determination is made whether the audio phrase is present in a policy which prohibits the transmission of the set of undesired audio phrases. Responsive to a determination that the audio phrase is present in the policy which prohibits the transmission of the set of undesired audio phrases, a communication of the audio phrase is modified.
    Type: Grant
    Filed: December 7, 2010
    Date of Patent: February 2, 2016
    Assignee: International Business Machines Corporation
    Inventors: Kulvir S. Bhogal, Michael C. Hollinger, Jennifer E. King, Christina K. Lauridsen, Robert R. Peterson
  • Patent number: 9232040
    Abstract: A computer-implemented method for communicating information to medical responders includes registering a plurality of individuals as potential responders for medical problems, receiving at a central service an indication that a person is having a medical problem and receiving information that identifies a current location of the person, and identifying, from among the registered plurality of individuals, one or more registered individuals who are currently in close proximity to the person having a medical problem. The method also includes transmitting, to the one or more registered individuals, information that identifies the location of the person having a medical problem. The one or more individuals comprise lay responders who are not assigned responsibility to provide lifesaving services in an area around the current location of the person.
    Type: Grant
    Filed: November 15, 2010
    Date of Patent: January 5, 2016
    Assignee: ZOLL Medical Corporation
    Inventors: David Barash, Mark Totman, Gary A. Freeman
  • Patent number: 9191298
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for distributed forensics analysis. In one aspect, a method includes sending one or more requests to a client as part of a serialized flow for performing forensics analysis associated with the client; suspending the serialized flow at a first state; receiving responses to the one or more requests; resuming the flow at the first state to process the received responses; and advancing the serialized flow to a second state.
    Type: Grant
    Filed: August 1, 2011
    Date of Patent: November 17, 2015
    Assignee: GOOGLE INC.
    Inventors: Darren J. Bilby, Michael I. Cohen, Germano Caronni
  • Patent number: 9094453
    Abstract: One disclosed method of operation includes obtaining audio data from a plurality of mobile devices, comparing the audio data to at least one stored audio signature, and grouping mobile devices that have audio data containing the at least one stored audio signature. The method may further include sending an invitation message to the grouped mobile devices to enable each mobile device to associate itself to the group. The method may also include providing content to the grouped mobile devices, where the content is related to the at least one stored audio signature. Various applications exist for the grouping of mobile devices based on audio signature, one such application being related to identifying social media groups or communities, or other content, which may be of interest to mobile device users.
    Type: Grant
    Filed: November 6, 2013
    Date of Patent: July 28, 2015
    Assignee: Google Technology Holdings LLC
    Inventors: Roger W Ady, Michael J Lombardi
  • Patent number: 9020106
    Abstract: A device is configured to identify an emergency call from a user device, determine that the user device is to be connected on a video call, and obtain first video call information associated with the user device, where the first video call information includes information that permits the video call to be established. The device is configured to receive emergency information associated with the emergency call, and to identify an emergency guidance device to which the user device is to be connected via the video call. The device is configured to obtain second video call information associated with the emergency guidance device, where the second video call information includes information that permits the video call to be established, and to provide information to connect the user device and the emergency guidance device via the video call, based on the first video call information and the second video call information.
    Type: Grant
    Filed: July 23, 2013
    Date of Patent: April 28, 2015
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Neer Gupta, Frank A. McKiel, Jr.
  • Patent number: 8964945
    Abstract: A system and method for providing location information to a public safety answering point may include registering network access points with a gateway. The registration may include address location of each network access point to enable the gateway to look-up and communicate the address location of a registered network access point during an emergency 911 call. The network access points may be WiFi access points. The network access point address location information may be communicated using a type II caller ID data packets after the public safety answering point goes off-hook. By communicating both the access point address information and GPS location information, PSAPs that are configured as E911 Phase I and E911 Phase II may display address information of an emergency 911 caller.
    Type: Grant
    Filed: September 28, 2007
    Date of Patent: February 24, 2015
    Assignee: CenturyLink Intellectual Property LLC
    Inventor: Amar N. Ray
  • Patent number: 8908835
    Abstract: A method and system and process for providing forced hold behavior is disclosed. The forced hold behavior may be enabled during an emergency dialog between a user and a Public Safety Answering Point, or PSAP, if a user has abandoned or attempted to end the emergency call. This behavior informs the PSAP that the user has abandoned the call, and permits the PSAP to reestablish communication with the user.
    Type: Grant
    Filed: September 22, 2006
    Date of Patent: December 9, 2014
    Assignee: Verizon Patent and Licensing Inc.
    Inventor: David C. Robbins
  • Patent number: 8744401
    Abstract: An enhanced emergency notification system comprising a vehicle location device located in a vehicle, an emergency notification device located in the vehicle, a receiving/transmitting device, and an emergency responder receiving device. The vehicle location device is configured to provide data regarding a current location of the vehicle. The emergency notification device is configured to send a first signal upon a specified event, wherein the first signal includes information on the location of the vehicle obtained from the vehicle location device. The receiving/transmitting device is configured to directly receive the first signal from the emergency notification device and transmit a second signal within a range, wherein the second signal includes at least the same information as the first signal. The emergency responder receiving device is configured to directly receive the second signal from the receiving/transmitting device when within the range.
    Type: Grant
    Filed: May 20, 2011
    Date of Patent: June 3, 2014
    Assignee: Continental Automotive Systems, Inc.
    Inventor: Don Peterson
  • Patent number: 8731515
    Abstract: A method for establishing an emergency call between a user equipment within a radio coverage area and one of at least two points able to answer the call, the method comprising: receiving said emergency call request; determining a first estimate of the position of said user equipment within said coverage area; interrupting said call establishment by triggering a control point; and using the control point to select, based on said first position estimate, which one of said at least two answering points the call is established with.
    Type: Grant
    Filed: March 23, 2004
    Date of Patent: May 20, 2014
    Assignee: Core Wireless Licensing, S.a.r.l.
    Inventor: Janne Markus Muhonen
  • Patent number: 8687778
    Abstract: Disclosed herein, among other things, are apparatus and methods for interactive property communication. In various embodiments, an interactive property communication system includes two or more property communication nodes (PCNs) each adapted for coupling to an electrical service. PCNs include a radio transceiver for communications with a broker service adapted for controlling communications with one or more PCNs.
    Type: Grant
    Filed: October 24, 2012
    Date of Patent: April 1, 2014
    Inventor: Curtis E. Quady
  • Patent number: 8681953
    Abstract: Disclosed herein, among other things, are apparatus and methods for interactive property communication. In various embodiments, an interactive property communication system includes two or more property communication nodes (PCNs) each adapted for coupling to an electrical service. PCNs include a radio transceiver for communications with a broker service adapted for controlling communications with one or more PCNs.
    Type: Grant
    Filed: October 24, 2012
    Date of Patent: March 25, 2014
    Inventor: Curtis E. Quady
  • Patent number: 8675835
    Abstract: Disclosed herein, among other things, are apparatus and methods for interactive property communication. In various embodiments, an interactive property communication system includes two or more property communication nodes (PCNs) each adapted for coupling to an electrical service. PCNs include a radio transceiver for communications with a broker service adapted for controlling communications with one or more PCNs.
    Type: Grant
    Filed: October 24, 2012
    Date of Patent: March 18, 2014
    Inventor: Curtis E. Quady
  • Patent number: 8666031
    Abstract: A method and system for initiating an incident-specific request for assistance from a citizen call station by touching a sequence of positions on a display screen. The citizen call station comprises a display having a touch-responsive mechanism for entering a call sequence of statements including initiating an alert, reporting a concern, and selecting help needed. A transmission mechanism for transmitting the call sequence to a control location is provided. A confirmation of the request, sent from the control location, may be received at the call station. The call station may also deliver information from a central location. The call station may include cameras, various sensors, two-way communications, and may be used to provide information on demand, outside of the normal security concerns.
    Type: Grant
    Filed: February 7, 2008
    Date of Patent: March 4, 2014
    Assignee: City24/7
    Inventors: Roger A. Rowe, Karl Turkel
  • Patent number: 8660241
    Abstract: An emergency notification system. The system includes a first server for receiving a communication from a telecommunications network and for transmitting a message to a subscriber of the notification system. The system also includes a second server in communication with the first server, the second server for supplying the first server with information associated with a subscriber.
    Type: Grant
    Filed: August 14, 2012
    Date of Patent: February 25, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventor: Sunil H. Contractor
  • Patent number: 8576990
    Abstract: A method and system for localizing an initial point of an Internet Protocol (IP)-based telephone call that is an emergency call. A Telephony Application Server (TAS)-Proxy receives the emergency call originating from a Voice-over-IP (VoIP) subscriber. An emergency call application transmits to a replication database a request for emergency call data for identifying an initial point of the emergency call. The replication database determines the emergency call data from the IP address of the VoIP and transmits the emergency call data to the emergency call application. The emergency call applications sends the emergency call data to the TAS-Proxy. The TAS-Proxy routes the emergency call, and sends an Emergency ID of the emergency call data, to a local responsible Public Safety Answering Point. The local responsible Public Safety Answering Point can use a reference in the Emergency ID to technical data to locate the initial point of the emergency call.
    Type: Grant
    Filed: December 18, 2007
    Date of Patent: November 5, 2013
    Assignees: International Business Machines Corporation, Deutsche Telekom AG
    Inventors: Rudolf Barton, Reinhard Hausdorf, Markus Korporal, Thomas Lentz, Gerd Orians, Roland Schott, Franz Tenambergen
  • Patent number: 8548126
    Abstract: A firefighter's telephone communication system is provided that includes a polarized telephone station that may be connected to either 3-state (detection of normal, open, or call-in) or 4-state (detection of normal, open, short, or call-in) telephone control panel, without the need to alter the telephone station.
    Type: Grant
    Filed: June 13, 2005
    Date of Patent: October 1, 2013
    Assignee: UTC Fire & Security Americas Corporation, Inc.
    Inventors: Robert Right, Keith Morrow, Hilario Costa
  • Patent number: 8532266
    Abstract: An emergency services key (e.g., ESQK or ESRK) is guaranteed to be available from a limited size ESQK pool, such that an available ESQK is always selected and associated with an ongoing emergency call with no measurable impact to existing calls, even if all ESQK pool members are marked as unavailable. A plurality of ESQKs are grouped into a pool of emergency service keys “ESQK Pool ID”, each including anywhere from 1 to N number of ESQKs. Each ESQK preferably has a “Timestamp”, and information relating to the specific emergency E911 call (“Call Data ID”). The ESQK having a Call Data ID=“NULL”, and having the oldest Timestamp, is chosen for selection. If no such ESQK has both Call Data ID=NULL and the oldest Timestamp is found, then the ESQK with merely the oldest Timestamp is selected.
    Type: Grant
    Filed: May 3, 2007
    Date of Patent: September 10, 2013
    Assignee: TeleCommunication Systems, Inc.
    Inventors: Gerhard Geldenbott, John Gordon Hines, Yinjun Zhu
  • Patent number: 8532606
    Abstract: When a user equipment accessing an access network transmits an emergency call initiating request message to an E-CSCF, the E-CSCF transmits a message requesting for retrieving a current location of the user equipment to a location retrieval unit and the location retrieval unit measures the current location of the user equipment using the access network and transmits a message including the measured location information to the E-CSCF. Then, the E-CSCF establishes a communication channel between the user equipment and an emergency center corresponding to the current location information of the user equipment using a location service response message. Accordingly, it is possible to efficiently provide an emergency location service regardless of structures of networks.
    Type: Grant
    Filed: August 29, 2006
    Date of Patent: September 10, 2013
    Assignee: LG Electronics Inc.
    Inventor: Dong Hi Sim
  • Patent number: 8515020
    Abstract: A response center maintains personal profiles of clients of a service of the response center. At least some of the profiles include contact information for entities in trusted networks of the respective clients. At least some of those trusted network entities may also have designated second-level entities in their own trusted networks. In some applications, the response center utilizes this extended network of entities for the benefit of its clients. For example, the response center may request information from a second-level entity if the information is not available from the client or one of the client's trusted entities. In other examples, the response center may recruit members of the extended network for assistance in certain situations, or may use the extended network as an information distribution mechanism. Principles of the invention may apply to a private response center or a public center such as a public safety answering point.
    Type: Grant
    Filed: September 14, 2012
    Date of Patent: August 20, 2013
    Assignee: GreatCall, Inc.
    Inventors: Aaron Amerling, Scott Brenton, Chris Gutierrez, Kotaro Matsuo
  • Patent number: 8483377
    Abstract: The invention relates to the usage of downloadable ringtones for communication devices in emergency situations. Emergency Alert systems such as air raid sirens inform the population that an emergency has occurred, however, they do not provide any information about the type of emergency and the actions to be taken. By sending emergency messages to the communication devices within an emergency area which are played back aloud, more detailed emergency information can be provided to a large part of the population affected.
    Type: Grant
    Filed: November 19, 2008
    Date of Patent: July 9, 2013
    Assignee: Alcatel Lucent
    Inventor: T. van der Gaast
  • Patent number: 8406728
    Abstract: An emergency call (e.g., a 911 call, an alarm company call) forwarded by a telematics call center is routed over the switched PSTN to a Voice Over Internet Protocol (VoIP) call server, where the switched call is converted to a session initiating protocol (SIP) packetized IP call for presentation to an emergency services gateway, which reconverts the call to TDM and connects to a selective router via dedicated circuits, gaining full access to the Enhanced 911 network. This provides a PSAP receiving a call from a telematics call center or other call center with all features available in an Enhanced 911 network, e.g., callback number of the 911 caller, and location of the 911 caller. Location of the caller is provided using a VoIP positioning center (VPC).
    Type: Grant
    Filed: April 2, 2012
    Date of Patent: March 26, 2013
    Assignee: TeleCommunication Systems, Inc.
    Inventors: Richard Dickinson, John Gordon Hines, Jonathan Croy
  • Patent number: 8345963
    Abstract: Disclosed herein are systems and methods for facilitating the usage of an online workforce to remotely monitor security-sensitive sites and report potential security breaches. In some embodiments, cameras are configured to monitor critical civilian infrastructure, such as water supplies and nuclear reactors. The cameras are operatively connected to a central computer or series of computers, and images captured by the cameras are transmitted to the central computer. After initially registering with the central computer, Guardians “log on” to a central website hosted by the central computer and monitor the images, thereby earning compensation. Site owners compensate the operator of the computer system for this monitoring service, and the operator in turn compensates Guardians based on, for example, (i) the amount of time spent monitoring, and/or (ii) the degree of a given Guardian's responsiveness to real or fabricated security breaches.
    Type: Grant
    Filed: November 8, 2011
    Date of Patent: January 1, 2013
    Assignee: Facebook, Inc.
    Inventors: Daniel E. Tedesco, James A. Jorasch, Geoffrey M. Gelman, Jay S. Walker, Stephen C. Tulley, Vincent M. O'Neil, Dean P. Alderucci
  • Patent number: 8300772
    Abstract: In one embodiment of the invention, a number of transport protocol streams are established between a signaling session border controller (S-SBC) and a data session border controller (D-SBC). A subset of the number of transport protocol streams are dedicated for carrying messages for emergency calls. Upon receiving an emergency call, the S-SBC transmits an add request message to the D-SBC over one of the streams dedicated for carrying messages for emergency calls. Upon receiving the message over one of the streams dedicated for carrying messages for emergency calls, the D-SBC processes the message with high priority handling.
    Type: Grant
    Filed: March 20, 2009
    Date of Patent: October 30, 2012
    Assignee: Telefonaktiebolaget L M Ericsson (Publ)
    Inventors: Vikram Guleria, Ashish Singh, Shobhit Bansal, Sachin Gupta, Santosh Panattu Sethumadhavan
  • Patent number: 8265938
    Abstract: Methods, systems and processor-readable media for providing instant/real-time voice alerts automatically to remote electronic devices. An activity can be detected utilizing one or more sensors. A text message indicative of the activity can be generated and converted into a digitized voice alert. The activity can also be a live utterance (e.g., a live announcement), which can then be instantly converted into a digitized voice alert for automatic delivery in a selected series of languages following the base language (e.g., English). The combined digitized voice alert can then be instantly transmitted through a network for broadcast of consecutive alerts (e.g., English followed by Spanish followed by Vietnamese, etc.) to one or more remote electronic devices that communicate with the network for an automatic audio announcement of the digitized voice alert through the one or more remote electronic devices.
    Type: Grant
    Filed: December 13, 2011
    Date of Patent: September 11, 2012
    Assignee: Verna IP Holdings, LLC
    Inventors: Anthony Verna, Luis M. Ortiz, Kermit D. Lopez
  • Patent number: 8195528
    Abstract: A method, system, and medium are provided for processing customer orders associated with providing telephony services via a telecommunications network and with services provided via a cable network. In one embodiment, the method includes providing a service-order-entry (SOE) system associated with a set of legacy components, the SOE system being operable to receive a first type of customer order that is associated with providing services via a telecommunications network, the telecommunications network not including a cable television (CATV) network; supplementing the SOE system with a secondary order-reception system operable to receive a second type of customer order that is associated with providing telephony services over a CATV network and further operable to receive the second type of customer order without substantially modifying the legacy components; receiving the second type of customer order; and fulfilling the second type of customer order without substantially modifying the legacy components.
    Type: Grant
    Filed: February 22, 2011
    Date of Patent: June 5, 2012
    Assignee: CenturyLink Intellectual Property LLC
    Inventors: Lisa Kay McLellan, Peter J. Drake, George E. Metz
  • Patent number: 8182548
    Abstract: An electronic device security and tracking system. A system includes one or more clients, wherein the clients are electronic devices; and a server computer system connected to each of the clients, wherein the server computer system is capable of tracking and locating each of the clients. In one aspect, the server computer system includes one or more web servers coupled to each of the clients, wherein the web servers include a website for the electronic device security and tracking system; one or more file transfer protocol servers coupled to each of the web servers; and one or more database servers connected to each of the web servers.
    Type: Grant
    Filed: July 2, 2008
    Date of Patent: May 22, 2012
    Assignee: Softex Incorporated
    Inventors: Apurva Mahendrakumar Bhansali, Manoj Kumar Jain, Shradha Dube, Gayathri Rangarajan, Mehul Ramjibhai Patel, Rayesh Kashinath Raikar, Kamal Mansukhlal Dhanani, Ranjit Kapila, Elza Abraham Varghese, Thomas David Tucker
  • Patent number: 8175572
    Abstract: The system includes a rescue requester device including an urgent rescue key for a requester's urgent situation, a communication company server configured to receive an urgent situation from the rescue requester device and establish a call between the rescue requester device and a rescuer device, and when the urgent situation is transferred from the rescuer device to a security server, switch the call to a call between the rescue requester device and the security server and transmits a telephone number of the rescue requester and short message information to the rescuer device, a rescuer device configured to inform the urgent situation based on the telephone number of the rescue requester device and the short message information, and a security server configured to connect the rescue requester device and a secondary emergency contact point one-sidedly through the communication company server.
    Type: Grant
    Filed: January 29, 2008
    Date of Patent: May 8, 2012
    Assignee: Seo-O Telecom Co., Ltd.
    Inventor: Seong-Soo Kim
  • Patent number: 8165273
    Abstract: Customer premises equipment may include a memory, a modem/router, and a communications device at a customer premises. The memory may be configured to store an address for a public safety answering point corresponding to the customer premises. The modem/router may be configured to provide a data connection between the customer premises equipment at the customer premises and a data network. The communication device may be configured to detect a request for an emergency call being placed from the customer premises equipment, to retrieve the address for the public safety answering point corresponding to the customer premises from the memory responsive to detecting the request for the emergency call, and to establish a voice communication through the modem/router between the customer premises equipment and the public safety answering point corresponding to the customer premises after retrieving the address for the public safety answering point.
    Type: Grant
    Filed: May 6, 2009
    Date of Patent: April 24, 2012
    Inventor: Eric Schwartz
  • Patent number: 8150363
    Abstract: An emergency call (e.g., a 911 call, an alarm company call) forwarded by a telematics call center is routed over the switched PSTN to a Voice Over Internet Protocol (VoIP) call server, where the switched call is converted to a session initiating protocol (SIP) packetized IP call for presentation to an emergency services gateway, which reconverts the call to TDM and connects to a selective router via dedicated circuits, gaining full access to the Enhanced 911 network. This provides a PSAP receiving a call from a telematics call center or other call center with all features available in an Enhanced 911 network, e.g., callback number of the 911 caller, and location of the 911 caller. Location of the caller is provided using a VoIP positioning center (VPC).
    Type: Grant
    Filed: February 16, 2006
    Date of Patent: April 3, 2012
    Assignee: TeleCommunication Systems, Inc.
    Inventors: Richard Dickinson, John Gordon Hines, Jonathan Croy
  • Patent number: 8078161
    Abstract: A communication system includes a first communication module, and a second communication module. The first communication module may receive a first type of communication signal (e.g. a mobile telephone signal) and convert it into a second-type of communication signal (e.g., a millimeter wave radio signal). The first type of communication signal may be a mobile telephone signal from a first fire fighter's mobile telephone who is located outside of the building. The first communication module may transmit the second-type of communication signal to the second communication module.
    Type: Grant
    Filed: March 9, 2010
    Date of Patent: December 13, 2011
    Assignee: Pine Valley Investments, Inc.
    Inventor: Gerald C. DiPiazza
  • Patent number: 8041017
    Abstract: A system for processing emergency calls in a telecommunications network includes: receiving a first call at a node (30) of the telecommunications network from a calling party that originated the first call; detecting that the received first call is an emergency call; establishing a conference bridge in response to the detected emergency call; connecting the emergency call over the conference bridge to a designated facility (40) that handles emergency calls; and, automatically originating at least one second call from the node (30) to at least one predetermined third party that is different than the calling party and the facility (40).
    Type: Grant
    Filed: March 16, 2007
    Date of Patent: October 18, 2011
    Assignee: Alcatel Lucent
    Inventors: Stuart O. Goldman, Richard E. Krock, Karl F. Rauscher, James P. Runyon
  • Patent number: 7961850
    Abstract: Apparatus and method for simultaneously providing multiple telephone-type services to any/all POTS-type devices on a single wire pair at a user premises. The present invention provides for the ability to add separately addressable POTS devices on a single service loop. This can be accomplished in at least two ways: first by the use of a multipoint protocol or second by Frequency Division Multiplexing.
    Type: Grant
    Filed: March 22, 2005
    Date of Patent: June 14, 2011
    Assignee: Paradyne Corporation
    Inventors: Gordon Bremer, Jeff Davis
  • Publication number: 20100215154
    Abstract: An alarm system that monitors and selectively handles incoming telephone calls at a premises in disclosed. The alarm system includes, a telephone network interface, for receiving a subscriber line from a telephone network that futher includes a caller-ID decoder for decoding caller-ID information for telephone calls received on said subscriber line; and a switch for selectively interconnecting said subscriber line to a telephone feed at the premises. A processor is in communication with the caller-ID decoder and the switch to selectively interconnect calls from the subscriber line to the telephone feed at the premises, based on associated caller-ID information.
    Type: Application
    Filed: October 17, 2007
    Publication date: August 26, 2010
    Inventor: Dwayne Arthur Bell
  • Patent number: 7774012
    Abstract: A method and apparatus are provided for a gateway which interconnects public safety wireless networks and commercial wireless networks that support push-to-talk group calls. The gateway translates Real Time Protocol (RTP), Session Invitation Protocol (SIP), and Talk Burst Control Protocol (TBCP)/Real Time Control Protocol (RTCP) messages received from the commercial wireless network and RTP and SIP messages received from the public safety wireless network into a format of the receiving network. The gateway has a call control component operable to set up and tear down RTP connections between the networks, a push-to-talk control component operable to arbitrate calls between wireless communications handsets of both networks, and a transmission control component operable to transfer media packets between the networks. The gateway reduces the number of call set ups required when a caller wants to speak because connections may remain active until the talk group participants leave the push-to-talk group call.
    Type: Grant
    Filed: January 30, 2007
    Date of Patent: August 10, 2010
    Assignee: Alcatel-Lucent USA Inc.
    Inventors: Sharmin Chowdhury, Thomas P. Chu, Bryan Kadel, Ping Z. Perzentka, Charles Salisbury
  • Patent number: 7756513
    Abstract: A sub-network device and a method of communicating using a sub-network, interconnect device and a network as a backbone within a communications system includes receiving a request for information at the interconnect device from a wireless communications device to communicate with the interconnect device, the interconnect device interconnects the wireless communications device to the sub-network, transmitting the request for information from the wireless communications device to the network, the network including terrestrial communications and being connected to a public safety agency network, receiving the requested information at the sub-network from the public safety agency network over the network in response to the transmitted request for information and transmitting the requested information back to the wireless communications device through the interconnect device.
    Type: Grant
    Filed: June 30, 2004
    Date of Patent: July 13, 2010
    Assignee: ARINC Incorporated
    Inventor: Wesley D. Smith
  • Patent number: 7734020
    Abstract: Security systems typically communicate with alarm monitoring centers using a telephone connection. The present invention offers a system and technique for monitoring a security system connected using a Voice-over-IP connection, in real time, and alerting the owner of the security system, or the alarm-monitoring center, when the connection is broken. This alert can be used, for example, to issue a telephone call to the police, informing them of the breach of line integrity and possible compromise of the premise. In addition, the present invention allows for one-way or two-way voice communication between the alarm panel and an alarm operator and/or a 3rd party. Such voice communication helps the alarm operator and/or 3rd party to determine whether an alarm is a real alarm or a possible false alarm.
    Type: Grant
    Filed: February 6, 2006
    Date of Patent: June 8, 2010
    Assignee: NextAlarm International, Inc.
    Inventors: Harvey Alexander Elliot, Bryan Field-Elliot, Daniel Elliot
  • Patent number: 7684782
    Abstract: A method and system of making an emergency voice call is disclosed. Location data is received from a positioning device. A location area identifier is determined. The location area identifier corresponds to a geographical area encompassing a geographical location being represented by the location data. A voice call destination number is identified. The voice call destination number is associated with the location area identifier. The voice call destination number is utilized in order to communicate with a public safety answering point.
    Type: Grant
    Filed: April 4, 2006
    Date of Patent: March 23, 2010
    Assignee: Wirelesswerx International, Inc.
    Inventors: James Ashley, Jr., Frank Mooney, Patrick Mooney
  • Patent number: 7600033
    Abstract: A method and an electronic unit are disclosed for controlling traffic on a network, especially for controlling peer-to-peer related traffic. A filter unit is intercepting messages related to peer-to-peer application from a network line, irrespective of the messages' destination, A control logic then manages a request represented by an intercepted message subject to its content and subject to peering specific information.
    Type: Grant
    Filed: October 28, 2003
    Date of Patent: October 6, 2009
    Assignee: International Business Machines Corporation
    Inventors: Daniel N. Bauer, John G. Rooney, Paolo Scotton, Marcel Waldvogel
  • Patent number: 7593512
    Abstract: Security systems typically communicate with alarm monitoring centers using a telephone connection. Security systems will check in with the alarm monitoring center with a diagnostic signal at a predetermined interval—typically once per day. When a security system is connected to a Voice-over-IP service (using Broadband Internet), rather than a standard telephone line, the opportunity exists to poll in real-time the status of the connection, and alert the owner (or alert the alarm monitoring center) that the customer's connection has been broken. The present invention offers a system and technique for monitoring a security system connected using a Voice-over-IP connection, in real time, and alerting the owner of the security system, or the alarm-monitoring center, when the connection is broken. This alert can be used, for example, to issue a telephone call to the police, informing them of the breach of line integrity and possible compromise of the premise.
    Type: Grant
    Filed: September 14, 2005
    Date of Patent: September 22, 2009
    Assignee: Next Alarm, Inc.
    Inventors: Harvey Alexander Elliot, Daniel Elliot
  • Patent number: 7587030
    Abstract: A system and method for management of emergencies. The system includes a database containing procedures for addressing specific emergencies, an input system linked to the database for receiving input information indicative of an emergency, an evaluation system linked to the database for determining if information input to the input system justifies the designation of a specific emergency and dissemination of information related thereto. A communication system is linked to the database for disseminating information about the input information and information related thereto to designated entities.
    Type: Grant
    Filed: September 30, 2004
    Date of Patent: September 8, 2009
    Assignee: The United States of America as represented by the United States Postal Service
    Inventors: John R. Blalock, Jonathan C. Pruett, Michael J. Fanning, Pat Mendonca
  • Patent number: 7587031
    Abstract: The present invention provides a technique for providing a forced hold service such as is used for an emergency services call, which is supported at least in part over a packet network. The forced hold service acts to effectively hold a connection for the call with a called party, even when the caller takes an action that would normally end a call, such as going on hook, pressing end, or the like. When the caller takes an action that would normally end the call, the forced hold service allows the caller to automatically reconnect to the emergency services provider over the held connection upon going offhook, pressing send, or the like. Alternatively, the emergency services provider can effectively re-engage the call wherein the caller is reconnected over the held connection upon going offhook, pressing send, or the like.
    Type: Grant
    Filed: December 22, 2005
    Date of Patent: September 8, 2009
    Assignee: Nortel Networks Limited
    Inventors: David P. Ress, William D. Gentry, Brian Stucker, Olga Wagner
  • Patent number: 7555517
    Abstract: Methods, systems, and apparatuses are provided for acquiring and processing incident data among multiple networked computing apparatuses. A method involves provisioning an interface associated with a mode of service of a computing apparatus, receiving incident data via the interface, and analyzing the data received according to rules associated with the mode of service. The interface includes a form for documenting the incident data where the form is compatible with one or more fields capable of being concurrently shared among networked computing apparatuses. The interface may be modified in response to receiving the data where a view of the incident data is based on the mode of service. The method further involves recording the data received and transmitting the data received to one or more other networked computing apparatuses over a wireless network based on a mode of service activated on each of the networked computing apparatuses.
    Type: Grant
    Filed: November 12, 2004
    Date of Patent: June 30, 2009
    Assignee: AT&T Intellectual Property I, LP
    Inventors: Barrett Kreiner, Jonathan Reeves
  • Patent number: 7545916
    Abstract: Methods of placing emergency telephone calls using customer premises equipment at a customer premises may be provided. In particular, a data connection may be provided between the customer premises equipment at the customer premises and a data network, and a request for an emergency call being placed from the customer premises equipment may be detected. Responsive to detecting the request for an emergency call, an address for a public safety answering point corresponding to the customer premises may be retrieved from memory at the customer premises. After retrieving the address for the public safety answering point, a voice communication may be established between the customer premises equipment and the public safety answering point corresponding to the customer premises.
    Type: Grant
    Filed: February 28, 2005
    Date of Patent: June 9, 2009
    Assignee: AT&T Intellectual Property I
    Inventor: Eric Schwartz
  • Publication number: 20090136008
    Abstract: The invention relates to the usage of downloadable ringtones for communication devices in emergency situations. Emergency Alert systems such as air raid sirens inform the population that an emergency has occurred, however, they do not provide any information about the type of emergency and the actions to be taken. By sending emergency messages to the communication devices within an emergency area which are played back aloud, more detailed emergency information can be provided to a large part of the population affected.
    Type: Application
    Filed: November 19, 2008
    Publication date: May 28, 2009
    Inventor: T. van der Gaast
  • Patent number: 7522710
    Abstract: A communication system for implementing personalizable and customizable features, comprising a tuple space, and a plurality of user agents representing the features, the user agents communicating with each other via assertions posted to the tuple space in order to implement the features while avoiding feature interactions, each of the features being structured as a set of deontic task trees having a parent node with an obliged inherent action and a plurality of child nodes with respective node actions performed according to a predetermined sequence, the results of which are reported back to the parent node, the parent node placing deontic modalities on the behavior of the child nodes such that successful implementation of the feature results from successful occurrence of the inherent action and composed success of the node actions of the children nodes.
    Type: Grant
    Filed: August 1, 2003
    Date of Patent: April 21, 2009
    Assignee: Mitel Networks Corporation
    Inventors: Thomas A. Gray, Daniel Amyot
  • Publication number: 20090067586
    Abstract: The call center processing system disclosed enhances the capabilities of traditional call centers. In particular, the processing system allows a call center to receive, aggregate, and index many different types of media obtained from a wide variety of sources and that relate to many different types of incidents. Thus, for example, the processing system provides a third party with the option of submitting call phone camera pictures, audio input, video camera footage, and other types of media when reporting an incident to the call center. The call center may be an emergency number (e.g., 911) call center, a service center (e.g., for a home appliance), a news reporting call center, or any other type of interactive information exchange.
    Type: Application
    Filed: September 15, 2003
    Publication date: March 12, 2009
    Inventors: Andrew E. Fano, Christopher K. Chung
  • Patent number: 7406507
    Abstract: Alerts (13) are generated at mobile entity devices (12) and servers (16). The alerts are examined at the servers and handled by the server and/or forwarded to a clearing house (22). At the clearing house, emergency events (40) are created in response to the alerts by an event module (36). A notify module (38) compares events to an information need (304) associated with a subscriber profile (46) to determine whether a subscriber associated with the subscriber profile should be notified about events. The notify module also handles interactive search requests from a client (20) for the events.
    Type: Grant
    Filed: December 15, 2004
    Date of Patent: July 29, 2008
    Inventor: Robert L. Piccioni
  • Patent number: 7383039
    Abstract: A radio communication system includes ID control equipment, a operation control unit, line controller, pieces of base station, and radio terminals. In the radio communication system, environment information about identification information (IDs) etc. set for the radio terminals is managed effectively. In the ID control equipment, an ID information setting means sets information about IDs for the radio terminals. In the ID control equipment, the operation control unit or the line controller, an ID information storage unit (e.g. memory 4) stores the information about IDs set for the radio terminals by the ID control equipment.
    Type: Grant
    Filed: August 31, 2005
    Date of Patent: June 3, 2008
    Assignee: Hitachi Kokusai Electric Inc.
    Inventors: Tadashi Nakamura, Hidetoshi Nishiyama, Koichi Kawahata