Abstract: Security systems are warned of earthquakes, tornadoes, and other natural disasters. When an early warning system detects a natural disaster, the early warning system alerts a central server. The early warning system alerts the central server to the natural event and its associated geographic area. The central server may then consult a database and determine the security systems operating in a vicinity of the geographic area experiencing the natural event. The central server may thus warn the security systems of the natural event. The security systems may then implement pre-programmed procedures to protect life and property during earthquakes, tornadoes, and other natural disasters.

Abstract: According to various embodiments, systems, computer program products, and computer implemented methods for cognitive location and navigation services for custom applications are disclosed. More specifically, the cognitive location and navigation services include, but are not limited to: multilingual, point-specific communication; cognitive navigational guidance through a tourist attraction; and beacon-based communication with a vehicle are disclosed.

Abstract: A system 1000 enables an Emergency Claim Response Person (ERCP) 13 to remotely take control of an emergency situation via a live video link by directing an insured at the accident scene to take certain actions and acquire information and videos required for filing an insurance claim. The system 1000 includes an insured 1 using a smartphone 200 loaded with a proprietary App 211 that connects with the ECRP 13 at an emergency claim response unit (ECRU) 300 through a compatible video hosting server. The ECRP calms the insured 1 and instructs the insured 1 through the post-accident process. The ECRU 300 finds and requests the appropriate ambulance company, police and fire departments, when necessary. The ECRP 13 directs the insured 1 to video the accident scene, vehicle positions/orientation, and damage. The ECRU 300/ECRP 13 also instruct the insured to provide the insured's smartphone 200 to others to acquire video statements.

Abstract: According to an embodiment of the present invention, a system dynamically processes a document including unstructured text and comprises a computer system including at least one processor. Initially, the system configures a plurality of dictionaries with terms supplied by a user and associated with a desired category. The processor in the system applies a set of rules to the unstructured text of the document to detect patterns indicating a presence of the desired category, wherein the set of rules is re-usable across dictionaries configured for different categories and pertains to arrangements of dictionary terms within sentences. The system produces annotations associated with the desired category for the document based on the detected patterns. Embodiments of the present invention further include a method and computer program product for dynamically processing a document including unstructured text in substantially the same manner as is described above.

Abstract: Systems and methods for source verification are disclosed. A method includes: receiving, by a computing device, a report from a first source; determining, by the computing device, the first source is listed in a source repository based on receiving the report; selecting, by the computing device, a second source at a location remote from the first source based on the source being listed in the source repository; confirming, by the computing device, the report from the first source based on information received from the second source; repeating, by the computing device, the selecting and the confirming until a value of information in the report from the second source exceeds an information trust level value for the report.

Abstract: A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.

Abstract: Disclosed are a safety service system and a method thereof. The safety service system comprises: a collection unit for collecting position information and image information related to a protected person who is registered by a protector; and a service providing unit for providing the position information and the image information to one or both of the protector and a security company upon detection of a signal that the protected person is in danger.

Abstract: An emergency texting software system and method for notifying emergency services includes providing an emergency texting software system, installing the emergency texting software system as an application, selecting an icon of at least one emergency service during an emergency service and selecting at least one pre-populated message to be communicated to the emergency service. The emergency texting software system and method for notifying emergency services is useful for contacting emergency services during times of duress where it would otherwise be difficult to send a text message, or making a calling 911, trying to explain the situation and give out address without being heard or stopped by the perpetrator. It thus facilitates a discrete call for help and quicker response rate.

Abstract: A system 1000 enables an Emergency Claim Response Person (ERCP) 13 to remotely take control of an emergency situation via a live video link by directing an insured at the accident scene to take certain actions and acquire information and videos required for filing an insurance claim. The system 1000 includes an insured 1 using a smartphone 200 loaded with a proprietary App 211 that connects with the ECRP 13 at an emergency claim response unit (ECRU) 300 through a compatible video hosting server. The ECRP calms the insured 1 and instructs the insured 1 through the post-accident process. The ECRU 300 finds and requests the appropriate ambulance company, police and fire departments, when necessary. The ECRP 13 directs the insured 1 to video the accident scene, vehicle positions/orientation, and damage. The ECRU 300/ECRP 13 also instruct the insured to provide the insured's smartphone 200 to others to acquire video statements.

Abstract: One aspect of the invention pertains to an embeddable software communications module. The module provides an application programming interface (API) that allows the module to receive API inputs from a software application. In various implementations, the module is arranged to progressively receive, transmit and/or store messages. In some embodiments, the module allows rendering of a received message in a real time mode or time-shifted modes and allow a user to easily transition between the two modes.

Abstract: An initiating device can receive an initiation of a call via a VoIP calling application. The initiating device can detect a failure of the call and confirm a proximity within a range of a proxy device to the initiating device, where the proxy device is a cellular-enabled device. Upon confirming the proximity within a range of the proxy device, the initiating device can route the call through the proxy device.

Abstract: Methods, apparatuses, and techniques for security and/or automation systems are described. In one embodiment, the method may include receiving a call initiation instruction at a video monitoring component of a home automation system. The method may further include analyzing the call initiation instruction, and communicating a call request from the video monitoring component of the home automation system to a first remote user based at least in part on the received call initiation instruction.

Abstract: A computer-implemented method for interactive emergency information and identification is disclosed. The method includes receiving, by a processor, a notification concerning an emergency situation, wherein the notification includes a location of the emergency situation, and defining, by the processor, a geo-fence representing a first physical area surrounding the location of the emergency situation. The method further includes receiving, by the processor, location information representing locations of a plurality of user devices, each user device being associated with an individual, and determining, by the processor, which of the user devices are located within the geo-fence based on the location information. Additionally, the method includes transmitting, by the processor, information about the emergency situation to the user devices located within the geo-fence.

Abstract: A method and system for generating an event notification on a mobile electronic device is provided. A notification message including an event impact record and a notification urgency record is received on the mobile electronic device. An impact sensory alert is generated based on the comparison between the event impact record with a plurality of sensory alerts presets of first sensory output signals and second sensory output signals. An urgency sensory alert is also generated based on the comparison between the notification urgency record with the plurality of sensory alerts presets of the first sensory output signals and the second sensory output signals. The impact sensory alert and the urgency sensory alert are outputted via the first sensory output signals and second sensory output signals.

Abstract: Disclosed are techniques for enabling an emergency call routing system. The system comprises a Voice-over Internet Protocol (VoIP) position center (VPC) server and a location information server (LIS). The VPC server may be configured to receive a session initiation protocol (SIP) INVITE for an emergency call intended for a destination public safety answering point (PSAP) from a telecommunication service provider (TSP) SIP call server. The VPC may also respond to the source of the SIP INVITE message with a SIP redirect response that includes routing data compatible with and capable of enabling the TSP SIP call server to route the emergency call to the destination PSAP. The LIS server may be configured to receive and store telephone number provisioning information from a TSP, the information including registered address data for the telephone number. The LIS may also receive and store PSAP capability data, the PSAP capability data indicative of the PSAP being i2 capable or i3 capable.

Abstract: Methods and systems for optimizing a call queue at a dispatch center. One system includes an electronic computing device including an electronic processor configured to define an incident based on a first call received from a first communication device, wherein the incident includes an incident location, receive, from a second communication device operated by a caller, a second call, perform an analysis of a metadata of the second call, determine a caller identification based on the metadata of the second call when the electronic processor determines, based on the analysis, that either (1) a call traffic level, following the first call, exceeds a call traffic threshold, or (2) a location of the second communication device is proximate to a location of the incident, and direct the second call to either a primary call handling workstation or a secondary call handling workstation based on the caller identification.

Abstract: Various systems described herein may allow a user's personal information, such as their medical history, to be automatically delivered to appropriate emergency personnel in response to a reported emergency, such as a 911 call, activation of a smoke alarm or security system, or other emergency. Various items of personal and confidential information may be stored in a secure location, and the user may provide advanced approval to have the information automatically delivered to emergency responders in response to a request for emergency assistance. For example, after the user initiates a request for emergency assistance, a computing device may determine whether the user has granted approval for emergency delivery of the user's confidential information, and if such approval has been granted, the computing device may request the delivery of the user's confidential information to the emergency responders.

Abstract: The present disclosure relates to systems and methods for guiding emergency personnel to a location in a facility proximate to an alarm that has been generated. In one aspect, a method may include detecting an alarm condition at a facility protected by a security system and determining a location at the facility of the alarm condition. The method may further include causing at least one indicator at the facility, which is proximate to the determined location of the alarm condition, to generate an identifying alert that is humanly perceivable from an exterior of the facility such that emergency personnel can identify the facility based at least in part on the identifying alert. In some aspects, the method may also include notifying a security representative of the alarm condition, and receiving a notification from the security representative indicating that emergency personnel are dispatched to the facility.

Abstract: A computer implemented method of automatically routing incoming emergency calls to selected emergency dispatch centers, comprising using one or more processors for detecting one or more of a plurality of incoming emergency calls received from one or more client devices, acquiring via a communication network sensory data captured by one or more sensors associated with each client device and monitoring an environment of the client device, analyzing the sensory data to identify one or more environment parameters deduced from the analysis and automatically routing each of the incoming emergency calls to a selected one of a plurality of emergency dispatch centers according to the one or more environment parameters.

Abstract: An emergency notification method including receiving an alert signal triggered by a user from a first remote device during an emergency situation, receiving user identification data of the user from the first remote device, sending a response request signal to a plurality of first responders with a second remote device, receiving location information from the user and the plurality of first responders from the first and second remote device, respectively, prioritizing a response by the plurality of first responders based on an analysis of location of the first responders and a severity of the emergency situation using a platform, and sending the alert signal to user-defined first responders of the plurality of first responders from the platform to respond to the emergency situation wherein the platform is programmed to automatically analyze a relative location of the first responders to the user, identify the emergency situation, identify equipment in possession of the first responders, and then to automatica

Abstract: A computer is programmed to receive a command to broadcast an alert; determine a plurality of routes, each for one of a plurality of ground vehicles; and instruct each ground vehicle to follow its respective route while playing a message from external speakers. The computer may be integrated into, for example, a civil-defense system.

Abstract: A system, device and method to securely notify a user of a compromise of a device are provided. The system, device and method may include a detection device adapted for determining a compromise of the device communicatively coupled to the first path, a user database including at least information regarding the device and other devices associated with the user, and the secure signal path to at least one of the other devices.

Abstract: A system, device and method for validating a 911 caller is provided. A recording is received that includes a voice sample of a caller, the recording associated with an incident. A voiceprint for the caller is generated from the voice sample. A communication device of a responder responding to the incident is identified. An indication of the voiceprint for the caller is transmitted to the communication device, to cause: a comparison of the voiceprint with sound received at the communication device; and, in response to the comparison, an initiation of an action.

Abstract: Disclosed herein are a vehicle emergency notification method and apparatus using interaction with an external terminal. Some of functions of a conventional vehicle emergency notification apparatus are performed by a replaceable or detachable external terminal. The apparatus may provide notification of a vehicle emergency via interaction with the external terminal. The external terminal generates a Minimum Set of Data (MSD) related to an accident involving the vehicle. A proxy Public Safety Answering Point (PSAP) receives the MSD from the external terminal. The PSAP finally determines whether an accident involving the vehicle has occurred via interaction with a proxy PSAP FE and interaction with a vehicle occupant, and requests dispatch from an emergency agency if it is finally determined that the accident involving the vehicle has occurred.

Abstract: Techniques to support emergency voice-over-Internet Protocol (VoIP) calls are described. The techniques may be used for various 3GPP and 3GPP2 networks, various location architectures, and various types of User Equipment (UE). A UE communicates with a visited network to send a request to establish an emergency VoIP call. The UE interacts with a location server instructed by the visited network to obtain a first position estimate for the UE. The UE performs call setup via the visited network to establish the emergency VoIP call with a PSAP, which may be selected based on the first position estimate. The UE may thereafter perform positioning with the location server to obtain an updated position estimate for the UE, e.g., if requested by the PSAP.

Abstract: A request for assistance from a user employing a first user device is received. The request is converted into a plurality of formatted requests. Each formatted request is formatted for receipt by a respective recipient in the list of recipients. Each of the plurality of formatted requests is broadcasted to each respective recipient in the list of recipients. A location of the first user device is provided to each recipient in the list of recipients. An assistance response to the request is received. The assistance response is sent by a particular recipient in the list of recipients. A message is broadcasted to each recipient in the list of recipients, other than the particular recipient, indicating that the particular recipient provided the assistance response. Upon receiving an update message from the particular recipient, the update message is broadcasted to each recipient in the list of recipients other than the particular recipient.

Abstract: A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.

Abstract: A method and system for generating an event notification on a mobile electronic device is provided. A notification message including an event impact record and a notification urgency record is received on the mobile electronic device. An impact sensory alert is generated based on the comparison between the event impact record with a plurality of sensory alerts presets of first sensory output signals and second sensory output signals. An urgency sensory alert is also generated based on the comparison between the notification urgency record with the plurality of sensory alerts presets of the first sensory output signals and the second sensory output signals. The impact sensory alert and the urgency sensory alert are outputted via the first sensory output signals and second sensory output signals.

Abstract: An information transmission method, apparatus and system, which relate to the field of terminal information interaction provides a cross-terminal information transmission manner that does not need a wireless data link, and is reliable and secure. A first terminal transfers information through vibration and a second terminal obtains, by detecting the vibration, the information transferred by the first terminal.

Abstract: One aspect of the invention pertains to an embeddable software communications module. The module provides an application programming interface (API) that allows the module to receive API inputs from a software application. In various implementations, the module is arranged to progressively receive, transmit and/or store messages. In some embodiments, the module allows rendering of a received message in a real time mode or time-shifted modes and allow a user to easily transition between the two modes.

Abstract: An interface mechanism in a system receives an alert associated with an environment. In response to the alert, a control mechanism in the system identifies an environmental monitoring device within the environment, where the environmental monitoring device provides sensor data that represents an environmental condition in the environment. Moreover, the control mechanism: provides, via the interface mechanism, a service offer to an electronic device associated with an entity associated with the environment, where the service offer includes information associated with the environmental condition. After receiving a response from the electronic device that authorizes the service, the control mechanism provides, via the interface mechanism, a data request for the sensor data to the environmental monitoring device. Furthermore, after receiving the sensor data from the environmental monitoring device, the control mechanism provides the service to the entity based on the environmental condition.

Abstract: A computer-implemented method for interactive emergency information and identification is disclosed. The method includes receiving, by a processor, a notification concerning an emergency situation, wherein the notification includes a location of the emergency situation, and defining, by the processor, a geo-fence representing a first physical area surrounding the location of the emergency situation. The method further includes receiving, by the processor, location information representing locations of a plurality of user devices, each user device being associated with an individual, and determining, by the processor, which of the user devices are located within the geo-fence based on the location information. Additionally, the method includes transmitting, by the processor, information about the emergency situation to the user devices located within the geo-fence.

Abstract: Image surveillance and reporting technology, in which an event that is indicative of potential physical activity within an area corresponding to a location of a camera unit is detected. In response to detection of the event, the camera unit is controlled to capture one or more images of the area corresponding to the location of the camera unit. The one or more images captured by the camera unit are analyzed to determine whether the one or more images include image data that is indicative of relevant physical activity within the area corresponding to the location of the camera unit. The one or more images are handled based on the determination of whether the one or more images include image data that is indicative of relevant physical activity within the area corresponding to the location of the camera unit.

Abstract: The present disclosure relates to systems and methods for guiding emergency personnel to a location in a facility proximate to an alarm that has been generated. In one aspect, a method may include detecting an alarm condition at a facility protected by a security system and determining a location at the facility of the alarm condition. The method may further include causing at least one indicator at the facility, which is proximate to the determined location of the alarm condition, to generate an identifying alert that is humanly perceivable from an exterior of the facility such that emergency personnel can identify the facility based at least in part on the identifying alert. In some aspects, the method may also include notifying a security representative of the alarm condition, and receiving a notification from the security representative indicating that emergency personnel are dispatched to the facility.

Abstract: Telecommunications systems that are adapted to: (1) monitor a user's behavior to anticipate that the user will likely imminently place an emergency services request; and (2) in response to determining that a request for emergency services is likely to be initiated imminently, facilitate the transmission of telemetry data from the user's mobile computing device to a remote computer for use in determining a dispatchable location for use by a PSAP that will handle the request. The system may execute these steps in advance of the request for emergency services being initiated. For example, the system may monitor the user's behavior, and determine that the user will imminently place an emergency call in response to determining that the user has dialed one or more digits of an emergency number, but has not yet selected a “send” key (or the equivalent) to formally initiate the call.

Abstract: A system and method for initiating a personal emergency response is disclosed. The method can include receiving an emergency communication via a virtual assistant, spoken by a user and an urgent situation or an emergency situation. The emergency communication can be processed to determine the nature of the emergency communication and translate the emergency communication into an emergency data message having a digital representation of information related to the emergency communication. If the emergency communication indicates an urgent situation, the system can contact an emergency contact based on stored user preferences. If the emergency communication indicates an emergency situation, then the system can aid in the dispatch of emergency services and provide information about the user to provide a measured response to the emergency communication.

Abstract: A mobile application gateway configured to interconnect mobile communication devices on a cellular network with an enterprise network is provided. The mobile application gateway includes a voice and data signaling gateway configured to provide routing functionalities, service functionalities and admission control. A gateway GPRS support node (GGSN) is configured to establish a secure data session between one or more of the mobile communication devices and the enterprise network by establishing a GPRS tunneling protocol (GTP) tunnel between a carrier-hosted serving GPRS support node (SGSN) and the GGSN.

Abstract: In one implementation, a request to initiate emergency communications is received at a wireless local area network hotspot. A number of mobile communication devices connected to the wireless local area network hotspot and location information of the wireless local area network hotspot are determined. A distress message is generated that includes the number of mobile communication devices connected to the wireless local area network hotspot and the location information. The distress message is transmitted to a contact address for an emergency contact.

Abstract: Systems, methods, and computer-readable media for configuring automotive lamp illumination control are provided. One example method includes, at a computing device, generating a graphical user interface for configuring at an automotive lamp illumination pattern. The graphical user interface includes user input elements and is displayed by way of a display device. An input command is received by way of at least one of the plurality of user input elements. The input command corresponds to the at least one of the user input elements. A message is transmitted to an automotive lamp control device by way of a communication path including a first communication port of the computing device and a second communication port of the automotive lamp control device, based on the received input command. The message is received at the automotive lamp control device, and an action is performed in response to receiving the message.

Abstract: A mobile device may detect when a calling party dials an emergency service to request emergency assistance. Following input of the dialed digits, the device may automatically generate a text message in addition to initiating a voice call, both of which may be transmitted over a wireless data network. The wireless network nay correlate the two calls as originating from the same emergency situation and may attempt to deliver the two calls to a Public Services Answering Position (PSAP) at an appropriate emergency center. If the PSAP does not receive a voice call, the PSAP may communicate with the device via test messaging.

Abstract: A mobile terminal including a wireless communication unit configured to provide wireless communication, a display, and a controller configured to, activate a mode for voice recognition in response to a touch input to a soft button displayed on the display or to a hard button on the mobile terminal, receive a first voice input associated with a phone call relating operation of the mobile terminal, display an indicator on the display indicating the voice input is being recognized by the mobile terminal, analyze the context of a voice command in the voice input, execute the call relating operation only if there is a single contact in a phonebook that matches the voice command in the first voice input, if there is no single contact that matches the voice command of the received voice input, display a plurality of candidates that is analyzed based on the voice command, receive a second input according to a plurality of candidates, and execute the call relating operation based on the second input.

Abstract: A technique is provided for synchronizing a first call state of a network component and a second call state of a mobile device. The mobile device is connectable to a network via a first Radio Access Technology (RAT) and a second RAT. The network forwards towards a callee an invitation for a call originating via the first RAT from the mobile device. The network sends a first message corresponding to a callee response towards the mobile device. The network component triggers a transfer of the call session of the mobile device from the first RAT to the second RAT. The first call state is set by the response of the callee. Information indicative of the second call state is received from the mobile device, and a second message for changing the second call state by the response is provided to the mobile device when inconsistent first and second call states.

Abstract: Various systems described herein may allow a user's personal information, such as their medical history, to be automatically delivered to appropriate emergency personnel in response to a reported emergency, such as a 911 call, activation of a smoke alarm or security system, or other emergency. Various items of personal and confidential information may be stored in a secure location, and the user may provide advanced approval to have the information automatically delivered to emergency responders in response to a request for emergency assistance. For example, after the user initiates a request for emergency assistance, a computing device may determine whether the user has granted approval for emergency delivery of the user's confidential information, and if such approval has been granted, the computing device may request the delivery of the user's confidential information to the emergency responders.

Abstract: A system and method are provided in accordance with the various aspects of the invention that enhance the information regarding a caller and a call location. Such calls are typically sent to a dispatcher that handles urgent or emergency calls. The information provided can be in the form of a message that is includes specifics about the call initiator and the nature of and/or reason for the call; a message that is converted to verbal form from text-to-speech; and/or the message may include location information, especially as it relates to representing a wireless device as a landline location based on nearby communication options, such as Wi-Fi or Bluetooth beacons.

Abstract: Disclosed are a gateway system for controlling at least one electronic appliance and a method of driving the same. The gateway system includes a gateway module to transmit a control signal to the electronic appliance by using a first wireless network; and at least one communication module detachably coupled to the gateway module to provide a second wireless network different from the first wireless network to the gateway module.

Abstract: A request for assistance from a user employing a first user device is received. The request is converted into a plurality of formatted requests. Each formatted request is formatted for receipt by a respective recipient in the list of recipients. Each of the plurality of formatted requests is broadcasted to each respective recipient in the list of recipients. A location of the first user device is provided to each recipient in the list of recipients. An assistance response to the request is received. The assistance response is sent by a particular recipient in the list of recipients. A message is broadcasted to each recipient in the list of recipients, other than the particular recipient, indicating that the particular recipient provided the assistance response. Upon receiving an update message from the particular recipient, the update message is broadcasted to each recipient in the list of recipients other than the particular recipient.

Abstract: A control method for a terminal mounted in a vehicle includes: receiving at least one vehicle information message; extracting at least one piece of vehicle data from the at least one vehicle information message; generating a data package to be transmitted to a data center by grouping the at least one extracted piece of vehicle data into a designated unit; and transmitting the generated data package to the data center.

Abstract: An emergency notification method which includes receiving an alert signal triggered by a user from a first remote device during an emergency situation, receiving user identification data of the user from the first remote device, sending a response request signal to a plurality of first responders with a second remote device, receiving location information from the user and the plurality of first responders from the first and second remote device, respectively, and sending the alert signal to authorized first responders of the plurality of first responders to respond to the emergency situation.

Abstract: A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.

Abstract: System and method for submitting a location of a mobile device to a public service for providing emergency assistance are described. A mobile device can determine that a user is making an emergency call from the mobile device. The mobile device can then enable a location determination function of the mobile device and determine a location of the mobile device. The mobile device can determine the location in multiple attempts, including, in a first time window, attempting to determine a location with low uncertainty and, if the attempt fails, determining a location with high uncertainty in a second time window. The mobile device can then submit the location to a dispatcher through a mobile network operator.