Abstract: A method and system are provided. The method includes monitoring power usage and predicting power requirements for the at least two mobile devices. The method further includes identifying a device charging order and a power threshold of each of the at least two devices to meet the predicted power requirements of each of the at least two devices. The method also includes notifying a user regarding the device charging order and the power threshold of each of the at least two devices. At least the monitoring, identifying, and notifying steps are performed by a processor-enabled charging manager.

Abstract: A telephone marketing and messaging method includes dialing a telephone number associated with a prospect to establish a connection, and providing a conditional and automatically selected pre-recorded voicemail message of a series of voicemail messages to the prospect each time in response to arriving at a voicemail of the prospect, where each voicemail message of the series of voicemail messages is different. The voicemail messages continue to be delivered to the prospect until the prospect answers or responds. In addition, the method includes providing an email message to the prospect that correlates to a respective voicemail message delivered to the prospect.

Abstract: A system, method, and apparatus for a virtual fax machine are provided. In one embodiment, a system for a virtual fax machine is provided including a computer configured to display a virtual fax machine based on a script, a server configured to receive at least one electronic document associated with a fax to be sent using the virtual fax machine, and a traditional facsimile machine configured to receive the fax to be sent. In another embodiment, an apparatus for a virtual fax machine is provided including a computer configured to locate and execute a script associated with a virtual fax machine, display the virtual fax machine, associate at least one electronic document with a fax to be sent, encode the at least one electronic document to a form suitable for communication over a network, and transmit the encoded electronic document over the network as the fax to be sent.

Abstract: An exemplary embodiment provides for a method for providing a mobile device-based community corrections supervision system. The method includes receiving an alert, from a remote server, via an enrollee's mobile device, to perform a check-in and receiving acknowledgement of the alert from the enrollee. Additionally, the method then requests the enrollee to recite displayed text and records the enrollee as the displayed text is recited.

Abstract: Disclosed is a telephone call-back device that can provide a means for the recipient of a robocall incoming phone call to take action. The telephone call-back device includes an activation device, a call source utility, and a call-back utility. The activation device is a button or switch that a user can activate when they receive a robocall. Once the activation device is activated, the call source utility identifies a source phone number of the robocall incoming phone call. The call-back utility initiates one or more robo call-back outgoing phone calls to be sent to the source phone number. The call-back utility can be programmed to try to send many robo call-back outgoing phone calls to the source phone number to try to swamp the phone number with robo call-back outgoing phone calls.

Abstract: Personalized reminder notifications are provided regarding communication-related events. The reminders correspond to missed communications or events unaddressed by a user, and may be determined based on sensor data provided by a user device. Further, an urgency level for the unaddressed event and a user availability model for responding to the event may be determined. The model may include a set of scores corresponding to the user's capability for carrying out tasks associated with responding to the unaddressed event, such as composing email or initiating a call. Additionally, reminder notification content may be generated based on information about availability and the unaddressed event, and used to provide notification(s). The notification content may include a recommendation to present a notification to the user at a future time determined likely to be convenient for the user to respond to the event or where the user likely will have capacity to respond appropriately.

Abstract: An image processing apparatus includes an acceptance unit configured to accept an input of user information, an acquisition unit configured to acquire an e-mail address of a user identified based on the user information accepted by the acceptance unit, a first setting unit configured to set a destination of a first e-mail transmitted with an attachment of image data, a second setting unit configured to set a destination of a second e-mail for making notification of completion of transmission of the first e-mail, and a control unit configured to perform control such that a destination of the first e-mail is restricted to the e-mail address acquired by the acquisition unit, but a destination of the second e-mail is not restricted to the e-mail address acquired by the acquisition unit.

Abstract: An icon can be created for a contact (e.g., an individual(s) or an entity) and presented on a user interface of a mobile device, such as a “home screen.” The icon can be used to retrieve and display contact information. The icon can also be used to invoke one or more applications that are personalized to the contact. The icon can be modified to display information related to the contact. In one aspect, an icon associated with an entity can be temporarily displayed on the mobile device based on the proximity of the mobile device to the entity. The icon can be used to retrieve and display information related to the entity. Additionally, the icon can be removed from the display on the mobile device when the mobile device is no longer within a certain proximity of the entity.

Abstract: A method truncates text entered via a text box user interface element. The method includes displaying a user interface on a display device of a client computing device, where the user interface includes first and second text entry fields within a collapsible text entry box. The method further includes receiving a first stream of characters into the first text entry field, initially displaying all characters of the first stream as the first text entry field receives the first stream, truncating the displayed characters of the first stream, resolving the truncated displayed characters of the first stream to a first object displayed within the collapsible text entry box, receiving a second stream of characters into the second text entry field, and further truncating the displayed characters of the first stream while receiving the second stream of characters into the second text entry field.

Abstract: Embodiments described herein generally relate to a method and system of integrating a user's voice mail onto a single voice messaging service, e.g., a Unified Messaging (UM) service, such that a client may access this single source for voice mail retrieval, even where such voice mails are from a variety of sources, e.g., work, mobile phone, etc. A user, or the user's mobile operator, need only agree to accept the service, and the registration and configuration requirements for providing the service and forwarding calls to the service are automatically configured. The user's existing “speed dial” key or other setting for retrieving voice mail may also be automatically configured to the access number(s) for the service. Configurations may monitor the status of the service and update access and/or forwarding numbers. Voice mail forwarding and settings may also be automatically reverted back to the user's original service.

Abstract: A voicemail notification indicates a caller has recorded a voicemail. The voicemail notification may be sent to any destination, such as a caller's device. The voicemail notification may be displayed in a communication log to visually indicate that the voicemail was recorded. A different notification may be sent and displayed to indicate the recipient retrieved the voicemail.

Abstract: A method and apparatus are disclosed for transmitting notifications to customers. One example method may include identifying a notification event associated with a customer via a customer management module and retrieving a customer preference record. The method may also include determining a notification device preference for a customer Internet protocol (IP) device included in the customer preference record and determining a current presence status of the customer Internet protocol (IP) device. The method may also include transmitting the notification event to the customer's IP device based on the notification device preference.

Abstract: In one embodiment, an apparatus includes a network arrangement and an email arrangement. The network arrangement is configured to enable the apparatus to communicate across a network. The email arrangement cooperates with the network arrangement to send and to receive emails. The email arrangement includes presence logic that monitors user interaction based presence with respect to a first email.

Abstract: A mobile device includes a network connection device capable of forming a communication connection to a cellular network and to a wi-fi network and communicating with an application server and an application capable of communicating through the both cellular and wi-fi networks device to a remote device. The mobile device also includes a context module that records and analyzes information about a user's interactions with data provide to the device by the remote device. The context module modifies an API call between the application and the application server based on analysis of prior usage of the application and a current communication connection of the network device.

Abstract: An electronic shopping system, such as an ecommerce retail website, is constructed and programmed to provide online shoppers with the ability to create and manage multiple configurable item orders contemporaneously within a single customer account. Each item in an item order is associated with a “purchase status” which can, in addition to other discrete adjustments, be toggled between “active” and “inactive” states at or before checkout. Each item order is itself configurable in respect of delivery address, payment source, frequency, and schedule. Orders and settings are saved within the customer's account to be recalled, reviewed, refined (if desired), and executed at checkout.

Abstract: Various embodiments are directed to techniques for enhanced call routing for groups. Some embodiments are particularly directed to a connection manager that can identify one or more secondary telephony endpoints to invite to join a call based on one or more routing policies. One or more embodiments described herein may include a connection manager that provides customizable extension capabilities to a wireless cellular phone. The systems, devices, and methods described herein may be embodied in and performed by communication devices, telecommunications servers, and other devices, and software instructions executed by some or all of such devices.

Abstract: Devices, methods and computer program products are provided for dispatching messages to recipients and for prioritizing the dispatch of generic-recipient messages. The device and methods are generally automatic and, thus, require minimal manual intervention by system administrators. Further, the devices and methods are capable of supporting both local and remote message dispatching so as to optimize the system and achieve a lowest cost alternative. In addition, the devices and methods of the present invention dispatch messages over various communication means, such as short-range wireless, Internet, cellular networks and the like.

Abstract: Systems and methods for a notification triggered device management session are described. A request for a device management session for a mobile station is received at a device management server. In response to determining that the mobile station is not connected to a cellular network, a home subscriber server is signaled to update a user equipment profile for the mobile station to indicate that the mobile station has a pending device management session. Upon connection of the mobile station to a first network, the mobile station is signaled to connect to the device management server for the device management session using a call session control function. The mobile station is connected with the device management server using the first network. The device management session is run using the first network connection between the mobile station and the device management server.

Abstract: A method for using a mobile software application for deleting or recalling unwanted messages on a mobile device before it is delivered to the intended recipient is provided. The software application operates by running on top of the resident messaging application on the mobile device. For example, the application caches the message for specified amount of time and thereby sets a length of delay. The user has the application on the mobile device and the message is composed on the OST application and the application software keeps the message in a buffer for a predetermined amount of time after the user selects to send the message such that if the user regrets sending the message, it can be deleted or recalled before the message leaves the mobile device. Other advantages that are understood from the present disclosure will further be apparent.

Abstract: Calls placed to a call recipient bypass the terminating messaging system, creating an enhanced message in the call originator's messaging system and delivering the enhanced message using alternate routing information. A caller creates enhanced messages for a call recipient even when the call recipient's messaging system does not support such functionality. The caller also embeds stored content and/or use links in the enhanced messages to allow the message to be modified and/or deleted before it is accessed by the call recipient.

Abstract: A system, method and/or computer program product monitors delivery of text messages related to network traffic between a user's electronic system and a server. A capture server captures a network traffic message from a user's electronic system to a solution server. In response to capturing a request for specific information from the solution server, the capture server captures a related text message from the solution server to a text message gateway. The capture server then monitors a text message log within the user's electronic system, which contains a record of text messages received by the user's electronic system. In response to the text message log containing no record of the text message from the solution server within a predetermined length of wait time, the capture server generates and transmits an alert message to the solution server.

Abstract: Mechanisms and methods for providing sequenced applications upon communications session termination are provided. More particularly, a variety of messages, transcriptions, recordings, information sharing, billing, verification, participant listing, reporting, date and time stamping, linkages to other applications, launching of software programs, initiation of one or more subsequent communications sessions via the same or other communications modalities, and the like are possible. Provision of sequenced applications is performed in accordance with selections made as part of the initial negotiation of the communications session, during the communications session, or prior to the communications session to drive the applications launched upon call disconnect.

Abstract: A method includes converting, by a computer, a set of context-aware data forwarding policies to a set of network configuration forwarding rules for one or more data forwarding devices in a network having a dynamic context, and conveying, to the data forwarding devices, the set of network configuration forwarding rules. Upon detecting a change in the dynamic context of the network, the set of network configuration forwarding rules ae updated based on the set of context-aware data forwarding policies and the change in the dynamic context, and the updated set of network configuration forwarding rules are conveyed to the data forwarding devices.

Abstract: A system, method, and apparatus for a virtual fax machine are provided. In one embodiment, a system for a virtual fax machine is provided including a computer configured to display a virtual fax machine based on a script, a server configured to receive at least one electronic document associated with a fax to be sent using the virtual fax machine, and a traditional facsimile machine configured to receive the fax to be sent. In another embodiment, an apparatus for a virtual fax machine is provided including a computer configured to locate and execute a script associated with a virtual fax machine, display the virtual fax machine, associate at least one electronic document with a fax to be sent, encode the at least one electronic document to a form suitable for communication over a network, and transmit the encoded electronic document over the network as the fax to be sent.

Abstract: In particular embodiments, a mailbox server is operable to receive, from a client, a message to be delivered to an endpoint; store the message in a mailbox associated with the user; access a set of policies for the client or the endpoint; determine a delivery channel for the message based on the policies; and transmit the message to the endpoint through the delivery channel. In particular embodiments, the mailbox server may transmit SMS messages via a special bind with a recipients SMSC, or via a carrier short code. In particular embodiments, the mailbox server may transmit the message as an email or via an internal messaging system over a packet data connection.

Abstract: A method, system, and medium are provided for delivering recallable messages via Internet or telephony paths. A sender may configure a message as a recallable message on a communication device that is communicatively connected to a messaging alert platform. The request is delivered to a messaging alert platform, which then delivers the recallable message on the Internet or telephony paths. The messages are formatted by the messaging alert platform based to comply with the requirements of the selected communication path. The messaging alert platform attempts delivery until all paths are exhausted or a response, not an auto-reply, is received from the recipient of the message. The responses are filtered by the messaging alert platform before delivering the response from the recipient to the user.

Abstract: Systems and methods relate to indexing of performance and cost of workloads in a computing environment. The computing environment may include a virtualized computing environment. According to some embodiments, a performance index relating to a plurality of workloads executing in the computing environment may be generated, where the performance index is based at least in part on performance and cost of use of one or more resources in the computing environment by the plurality of workloads. The index may be normalized. If the performance or cost of a particular workload departs from an expected performance or cost determined from the average performance and/or cost in the computing environment, resources may be reallocated to the workloads such that the performance or cost of the workload is closer to its expected performance or cost based on the performance index.

Abstract: Multi-modal interaction with a telephonic device using a call handling system is enabled by receiving a call at an interactive voice response (IVR) system of the call handling system, the call being received from a telephonic device of a caller. A voice communications session between the IVR and the telephonic device is established in response to the call. Whether the telephonic device is capable of processing multi-modal communications is determined. Based on determining that the telephonic device is not capable of processing multi-modal communications, the IVR is enabled to access and audibly deliver voice page content to the caller via the voice communications session. Alternatively, based on determining that the telephonic device is capable of processing multi-modal communications, the call handling system is configured to exchange multi-modal communications with the telephonic device during the call.

Abstract: Systems and methods relate to indexing of performance and cost of workloads in a computing environment. The computing environment may include a virtualized computing environment. According to some embodiments, a performance index relating to a plurality of workloads executing in the computing environment may be generated, where the performance index is based at least in part on performance and cost of use of one or more resources in the computing environment by the plurality of workloads. The index may be normalized. If the performance or cost of a particular workload departs from an expected performance or cost determined from the average performance and/or cost in the computing environment, resources may be reallocated to the workloads such that the performance or cost of the workload is closer to its expected performance or cost based on the performance index.

Abstract: Implementations disclose transmission features for devices during low-bandwidth conditions. In some implementations, a method includes determining that a bandwidth on a network satisfies or will satisfy a low-bandwidth threshold and restricts or will restrict transmission of one or more information messages between the user and one or more entities associated with the one or more information messages. The method modifies transmission of the one or more information messages between the user and the one or more entities based on one or more social relationships between the user and the one or more entities.

Abstract: In an embodiment, a method is provided for accessing a file node. In this method, a file access request specifying a file node to be accessed by way of a file system is received at a server from a client device. A counter is referenced to identify that the file node is being accessed in response to a different file access request. The counter is configured to track whether the file node is being accessed. The file node is provided to the client device when the counter indicates a termination of access to the file node resulting from the different file access request.

Abstract: Specifying the policies with which (portion of) an email communication is to be stored as a record, within the content of the email communication. In an embodiment, an attachment file specifies such policies in the form of XML tags. As a result, a user may merely need to attach a file specifying the desired policies, and send the email communication. In one implementation, the user specifies a pre-specified email address as a recipient to cause the email communication to be saved as a record.

Abstract: Systems and methods for providing illumination for a video call in a low-lighting environment. The light source may be a hardware component integrated on the front of a mobile device. The light source may be implemented as one or more lit spaces on the device's screen. The intensity of the light from the light source may be based on ambient light levels measured by one or more sensors on the device. When the mobile device receives an incoming video call, the sensors may detect the level of ambient light and activate the light source to illuminate the face of the call recipient if he or she answers the incoming video call. The device may include an interface to allow the user to configure and adjust the intensity, coloring, and lighting pattern of the light during the video call.

Abstract: Devices, systems, and methods are provided to send an alert to a called party communications device during a call setup phase and to present the alert to a called party during an alert portion of the call setup phase. Other devices, systems, and methods are provided that allow a calling party to remotely and securely access at least one host computer by sending a security phrase during a call setup phase and presenting the security phrase to the host computer to determine if by way of comparison to a voice print if the calling party is a valid user.

Abstract: The primary objective of the invention is to provide a computer-implemented method for sending one or more alerts from a mobile alerting system stored in the non-transitory storage medium of an electronic device like mobile phones or smart phones etc. In one embodiment of the invention, the method of sending one or more alerts from a mobile alerting system stored in the non-transitory storage medium comprises of a centralized server and a plurality of mobile devices. Further in the same embodiment of the invention, the processor in the centralized server computes a plurality of instructions stored in the memory of the centralized server. Furthermore, the centralized server receives a primary alert initiation request comprising metadata generated from the primary mobile device, wherein the centralized server extracts the metadata of the alert. The alert is further delivered to a plurality of secondary mobile devices capable of telecommunication.

Abstract: An electronic apparatus and an operation method thereof are provided. In case that a display unit enters a screen lock mode, a message input interface is displayed on the display unit when it is detected that a message option is enabled, and a note message is generated by the message inputting interface. A lock screen is returned and a prompt item corresponding to the note message is displayed on the lock screen when the message input interface is finished.

Abstract: Embodiments of the present invention provide a method for triggering a cloud service, a cloud server, and a thin client. The method includes: receiving a user's operation of triggering a key, where the key is in a preset binding relationship with a specific cloud service of the cloud server; and generating a triggering message according to the operation of triggering the key, and sending the triggering message to the cloud server, so that the cloud server invokes the specific cloud service according to the preset binding relationship. The embodiments of the present invention provide a user with a shortcut method for invoking a cloud service through a thin client, thereby improving work efficiency of the user.

Abstract: A voicemail notification indicates a caller has recorded a voicemail. The voicemail notification may be sent to any destination, such as a caller's device. The voicemail notification may be displayed in a communication log to visually indicate that the voicemail was recorded. A different notification may be sent and displayed to indicates the recipient retrieved the voicemail.

Abstract: The present invention relates to methods and apparati for presenting and displaying caller-identifying information to outbound roamers using means outside of the visited network's facility, or communications channels outside of the call path.

Abstract: This invention provides an enhancement to messaging systems by providing a message notification feature which allows a user to manage only new messages for which a notification has not yet been cleared without having to access or download the entire set of messages. This management may be performed in single window that operates in conjunction with an application associated with the messaging system. The notification management permits manipulation of the message notifications without influencing the status of the messages themselves, while providing access to the data contained in these messages. This addresses the needs of those users who frequently check their incoming communications queues and need to determine very quickly which items need urgent attention and which ones can be deferred. The present invention further provides specific functionalities for handling a particular message when it does need urgent attention.

Abstract: A method for using a mobile software application for deleting or recalling unwanted messages on a mobile device before it is delivered to the intended recipient is provided. The software application operates by running on top of the resident messaging application on the mobile device. For example, the application caches the message for specified amount of time and thereby sets a length of delay. The user has the application on the mobile device and the message is composed on the OST application and the application software keeps the message in a buffer for a predetermined amount of time after the user selects to send the message such that if the user regrets sending the message, it can be deleted or recalled before the message leaves the mobile device. Other advantages that are understood from the present disclosure will further be apparent.

Abstract: A method and system for notifying users of events. Scheduled user activity of a user is monitored, based on user notification information in a storage location. The user notification information pertains to a scheduled event. In response to a detection, from the monitoring, of a change in the user activity, it is ascertained that the change necessitates notifying the user of the scheduled event due to the change impacting whether the user can participate in the scheduled event. The change in the scheduled user activity is independent of the scheduled event. Then the user is notified of the scheduled event. The user notification information in the storage location is modified, based on the detected change in the user activity, in response to receipt of an instruction from the user to change the user notification information in the storage location.

Abstract: A system and a method of retrieving information is described. In a system according to the invention, software modules may be used to provide the user with information that is most likely to be the information desired.

Abstract: In one embodiment, a first computing device communicating with a second computing device through a communications channel transmits an out-of-band message indicative of the urgency of the communication through a notification channel. In particular embodiments, a server acts as a proxy for relaying the out-of-band message from the first device to the second device. The second device calculates an implicit urgency score based on the communication characteristics, and combines the implicit score with the explicit urgency indicator to determine whether a call is urgent. In particular embodiments, communication handling may be affected by the determination of urgency.

Abstract: An integrated system for messaging content delivery for use in a wireless network that incorporates a messaging application broker that interfaces with messaging applications; management applications, a plurality of user devices, and external networks. The interfaces use the appropriate protocols to interact with the messaging applications, management applications, user devices and external networks.

Abstract: According to one embodiment, a first request of a first user is received for communicating with an agent concerning a content item of a media presentation presented to the first user. In response, agents associated with the content identifier are identified. Status of the identified agents is determined. Agent identifiers are transmitted to the second server, the agent identifiers identifying one or more available agents, including a geographic location of the agents. A second request is received from a first user device of the first user, including an agent identifier identifying a first agent selected by the first user from the list and contact information of the first user. In response, a first message is transmitted to a first agent device of the first agent, the first message including the content identifier identifying the content item and the contact information of the first user.

Abstract: A method of managing visual voice mail in a multi-screen environment. The method includes receiving voice mail messages in a server, creating a state machine for each message, pushing a visual voice mail notification to at least three devices, receiving an action command from one of the three devices and updating the state machine responsive to the receiving step.

Abstract: A system and method for processing quick note messages. A call from a calling party is intercepted prior to transmitting the call to the receiving telephone and prior to ringing the receiving telephone. A quick note message from the calling party is recorded. A quick note message waiting indicator is activated on the receiving telephone.

Abstract: Embodiments are provided for utilizing speech analytics for automatically managing messages in a communications network. A message from a calling party to an unavailable called party is recorded in a messaging management module. The messaging management module automatically identifies a category for assigning to the content of the message based on information associated with the unavailable called party or a calling party and associates a language model with the message content based on the category. An analysis module utilizes the language model to identify grammar making up the message content. The messaging management module automatically performs a messaging management function on the message content based on a set of rules. The messaging management function may include automatically determining a priority for the message (enabling the message to be retrieved out of order) or automatically triggering an action in response to the message which is directed to the unavailable called party.

Abstract: A system for forcing e-mail addresses into the Bcc: field of transmitted messages in order to enforce user privacy. A user interface enables a user to indicate that their e-mail address is not to be included in a “To:” or “Cc:” field of an e-mail message from another user when the number of e-mail addresses contained in those fields exceeds a threshold size. The user's e-mail address and the associated threshold are stored for future reference when new messages are sent by the other user. Subsequently, when a new message is generated by the other user in which the number of e-mail addresses contained in the “To:” and/or “Cc:” field exceeds the threshold, then the disclosed system moves the user's e-mail address from the “To:” or “Cc:” field to the “Bcc:” field of the message before the message is transmitted to its recipients. Privacy messages may either be sent individually to specific users, or may be automatically generated as a result of a general privacy setting being indicated by the user.