Abstract: Techniques and architectures enable a wireless communications system to receive and deliver a message for which a user of a mobile device has specified which among multiple devices, all assigned the same phone number as one another, is to receive the message. The mobile device may be the sender or the receiver of the message. The message may be a scheduled message to be delivered on a particular date and time to a contact in an address book of the sender.

Abstract: The subject matter of this specification can be embodied in, among other things, a computer-implemented method that includes obtaining, at a computer system, a plurality of contact identifiers for a computer account holder, wherein the identifiers represent a plurality of different communication modes; identifying a handle for the account holder, wherein the handle is associated with a uniform resource locator; and correlating the handle with the plurality of contact identifiers, and storing the handle and plurality of contact identifiers together so as to permit retrieval of the contact identifiers in response to identification of the handle.

Abstract: Utilizing a voice capturing device (e.g., smart phone, tablet, smart speaker) to capture voice commands and send the voice commands to a cloud based voice recognition/processing engine to convert the commands to text commands. Processing the text commands at an access point for a WiFi network. The voice commands may include search queries about particular wireless devices that are associated with the WiFi network. The access point may search the configuration and connectivity data for the WiFi network to determine what access point the wireless device is connected to and a location for the access point. The result of the search may be announced to the user via the voice capturing device. The voice activated search may be to find wireless devices that have misplaced or for inventory management. The voice activated commands may also include voice WiFi network configuration commands.

Abstract: A system may include a server, which may receive a request from a customer device. The server may retrieve data records associated with the request from data sources. The server may process and present a standardized data record on analyst devices. The server may remove data gaps from the standardized data record, in response to receiving inputs from at least one analyst device. The server may generate and update status indicators on a user interface of each analyst device when any analyst device may operate on the standardized data record. The server may use a completed data record to generate a dynamic electronic document. The server may present the dynamic electronic document on a user interface of the customer device. The server may update values within the dynamic electronic document when there is a change in information within the data records.

Abstract: An enterprise communication computing device enabling communication with recipient computing devices based upon unique, non-telephonic-based recipient computing device identifiers associated with recipient computing devices may be provided. The communication device may include a processor and a memory device and a communication interface. The communication interface may include a plurality of modules including telephonic communication, text-based messaging, and two-way radio communication. The processor may be programmed to generate a user interface with a plurality of icons, each representative of a module. The processor may receive a selection of a first icon representative of a first module, and may execute the first module.

Abstract: A method of postponing an electronic message is performed at a computing device having one or more processors and memory. The memory stores one or more programs configured for execution by the one or more processors. The device displays a first electronic message for a user of the computing device and receives user input to postpone the first electronic message. In response to the user input, the device displays a plurality of postponement locations in a user interface window and receives user selection of a postponement location from the displayed plurality of postponement locations. The device then inhibits display of the first electronic message at the computing device. When it is subsequently determined that the computing device is at the first postponement location, the device redisplays the first electronic message.

Abstract: Systems and methods for actuating a Do Not Disturb (DND) feature of a playback device that is configured to play back alert notifications from a plurality of network-enabled devices include (i) a mobile device receiving input data representing a selection of the playback device; (ii) the mobile device receiving input data representing a selection of a DND time period; and (iii) responsive to receiving the input data representing the selections of the playback device and the DND time period, sending an instruction to the selected playback device that causes the selected playback device to enter a DND mode for the duration of the selected DND time period, during which the selected playback device is instructed to not play back alert notifications when the alert notifications are received from at least one network-enabled device of the plurality of network-enabled devices.

Abstract: A system may include a processor. The processor may be configured to receive a first indication indicative of presence of a person arriving at a location associated with a scheduled service. The process may also be configured to determine whether the first indication corresponds to an expected arrival time of the scheduled service. Additionally, the processor may receive activity data in response to determining that the indication corresponds to the expected arrival time. Further, the processor may receive a second indication indicative that the person has completed the scheduled service. Further still, the processor may determine whether the scheduled service is completed based at least in part on the activity data. Even further, the processor may transmit a service confirmation to a computing device associated with a property owner of the location in response to determining that the scheduled service is completed.

Abstract: Systems, devices and methods for delivering audible alerts are described. In one aspect, an event for generating an audible alert for a user is detected. In response to detection of the event for generating for the audible alert, an audible interface device for delivery of the audible alert based on a location of a personal electronic device of the user is selected. It is determined whether a personal electronic device of another user is within a threshold distance of the selected audible interface device. In response to determining that the personal electronic device of another user is within the threshold distance of the selected audible interface device, an audible identifier associated with the user is determined. Alert instructions for the audible interface device are generated and sent to the audible interface device over a wireless network via a communication module.

Abstract: A question-and-answer application that displays topic-specific biographical information about users when presenting certain content elements is described. The topic-specific biographical information for a user may be displayed in various contexts, such as with an answer to a question on a question page for the question, or with information identifying a user who is following a question or a topic. With some embodiments, a user's topic-specific biographical information may be provided by the user, provided or suggested by another user, or obtained from an external data source.

Abstract: Systems, devices and methods for delivering audible alerts are described. In one aspect, an event for generating an audible alert for a user is detected. In response to detection of the event for generating the audible alert, it is determined whether an authorized audible interface device is within a threshold distance of the user based on a location of the user and a location of one or more authorized audible interface devices. In response to determining that an audible interface device is within the threshold distance of the user, alert instructions for the audible interface device are generated. The alert instructions cause the audible interface device to generate the audible alert in accordance with alert data provided in the alert instructions. The alert instructions are sent to the audible interface device over a wireless network via a communication module.

Abstract: A call assistant device is used to command a call management system to perform a specified task in association with a specified call. The call assistant device can be an Internet of Things (IoT) based device, which can include one or more buttons and connect to a communication network wirelessly. When a user activates the call assistant device, e.g., presses a button, the call assistant device sends a message to the call management system to perform a specified task. Upon receiving the message, the call management system executes the specified task in association with a specified call of the user. The task to be performed can be any task that can be performed in association with a call, e.g., generating a summary of the call, bookmarking a specified moment in the call, sending a panic alert to a particular user, or generating an action item.

Abstract: Systems and methods for generating a metadata log in a database recovery system include generating, at its primary system, a metadata log for a logging period. A change applied to a metadata object accessible from the primary system is detected, and upon detection, the system identifies a pair of a unique metadata identifier and a metadata type for the changed metadata object and determines a metadata structure of the changed metadata object. A data exchange object for the metadata structure is generated and a data exchange element from the data exchange object is created. The metadata log is updated with log information that includes the data exchange element and the pair, which is associated with the data exchange element. Upon the logging period ending, the metadata log is transmitted to a secondary system of the database recovery system for replaying. Related apparatus, systems, techniques and articles are also described.

Abstract: An optical apparatus includes a light source unit, at least one first light modulation element, an illumination optical system configured to illuminate the first light modulation element using light from the light source unit, and a relay optical system configured to make conjugate with each other a predetermined surface on an optical path between the light source unit and the first light modulation element, and a surface of the first light modulation element. The relay optical system includes, in order from the predetermined surface to the first light modulation element, a first reflection surface having a positive power, a second reflection surface having a negative power, and a third reflection surface having a positive power. The relay optical system satisfies a predetermined condition.

Abstract: A system and method for communicating presence information that can include at a first server of a communication platform, receiving an authorization token of a first client application; verifying at least one permission associated with the authorization token; registering a presence status of the first client application upon verifying the at least one permission of the authorization token; at a second server of the communication platform, accepting an incoming communication request; retrieving communication instructions according to the incoming communication request; identifying an instruction to communicate with a communication destination of the first client application; accessing the presence status resource of the first client application; establishing communication with the first client application according to the accessed presence status resource.

Abstract: A method for providing ticket information is provided. The method includes: receiving a notification; determining whether the notification includes the ticket information; and if the notification includes the ticket information, providing the ticket information in a multimedia message.

Abstract: Disclosed is a method for providing information with a voice message to a subscriber A in response to a receipt of call connection attempt in a terminal device of a subscriber B, the method includes: detecting the call connection attempt from the subscriber A in the terminal device of the subscriber B; generating a message including data carrying a dedicated voice message to the subscriber A; outputting the generated message to the subscriber A. Also disclosed is relates to a system implementing the method and a computer program product.

Abstract: The present disclosure relates to a method, device, system and storage medium for voice communication. The method includes acquiring a first operation instruction, the first operation instruction for instructing to acquire a supplementary voice content of a first voice message; acquiring the supplementary voice content of the first voice message according to the first operation instruction; generating a second voice message according to the supplementary voice content and a supplementary identification, the supplementary identification for indicating that the voice content included in the second voice message is a supplementary voice content; and sending the second voice message to the server. In the present disclosure, a terminal may add a supplementary voice content on the basis of the sent voice message according to an instruction of the user.

Abstract: Embodiments described herein generally relate to a method and system of integrating a user's voice mail onto a single voice messaging service, e.g., a Unified Messaging (UM) service, such that a client may access this single source for voice mail retrieval, even where such voice mails are from a variety of sources, e.g., work, mobile phone, etc. A user, or the user's mobile operator, need only agree to accept the service, and the registration and configuration requirements for providing the service and forwarding calls to the service are automatically configured. The user's existing “speed dial” key or other setting for retrieving voice mail may also be automatically configured to the access number(s) for the service. Configurations may monitor the status of the service and update access and/or forwarding numbers. Voice mail forwarding and settings may also be automatically reverted back to the user's original service.

Abstract: Disclosed is a telephone call-back device that can provide a means for the recipient of a robocall incoming phone call to take action. The telephone call-back device includes an activation device, a call source utility, and a call-back utility. The activation device is a button or switch that a user can activate when they receive a robocall. Once the activation device is activated, the call source utility identifies a source phone number of the robocall incoming phone call. The call-back utility initiates one or more robo call-back outgoing phone calls to be sent to the source phone number. The call-back utility can be programmed to try to send many robo call-back outgoing phone calls to the source phone number to try to swamp the phone number with robo call-back outgoing phone calls.

Abstract: A method of postponing an electronic message is performed at a computing device having one or more processors and memory. The memory stores one or more programs configured for execution by the one or more processors. The device displays a first electronic message for a user of the computing device and receives user input to postpone the first electronic message. In response to the user input, the device displays a plurality of postponement locations in a user interface window and receives user selection of a postponement location from the displayed plurality of postponement locations. The device then inhibits display of the first electronic message at the computing device. When it is subsequently determined that the computing device is at the first postponement location, the device redisplays the first electronic message.

Abstract: Processing mid-dialog SIP messages by receiving a mid-dialog SIP message from a SIP user agent client, creating a new SIP session, associating the new SIP session with the mid-dialog SIP message, identifying an application that is associated with the mid-dialog SIP message, providing to the application the mid-dialog SIP message in the context of the new SIP session, receiving an acknowledgement from the application that the application will accept the mid-dialog SIP message, and responsive to receiving the acknowledgement, providing to the application the mid-dialog SIP message in the context of the new SIP session.

Abstract: Disclosed is a telephone call-back device that can provide a means for the recipient of a robocall incoming phone call to take action. The telephone call-back device includes an activation device, a call source utility, and a call-back utility. The activation device is a button or switch that a user can activate when they receive a robocall. Once the activation device is activated, the call source utility identifies a source phone number of the robocall incoming phone call. The call-back utility initiates one or more robo call-back outgoing phone calls to be sent to the source phone number. The call-back utility can be programmed to try to send many robo call-back outgoing phone calls to the source phone number to try to swamp the phone number with robo call-back outgoing phone calls. The system may provide satisfaction to the user as a tool to respond to these on-going nuisances.

Abstract: Systems, methods, apparatuses, and computer program products that provide flexible support for services are provided. One method includes receiving, by a network node, a request type from a user equipment, where the request type indicates types of services required by the user equipment from the network. The method may also include using the received request type to make determinations regarding a provision of services to the user equipment.

Abstract: Disclosed is a voice message exchange system and method for improving communication between an inmate and a third party by enabling the inmate to leave a message when a call is not answered and further allowing the third party who receives the message to reply with a message to the inmate. Additionally, outside parties that meet the institution's requirements can leave messages for inmates at any time. The present invention can be used as an add-on to legacy inmate call management systems or incorporated internally into an inmate call management system. The system also provides monitoring, controlling, recording, and billing means.

Abstract: A method and system are provided. The method includes monitoring power usage and predicting power requirements for the at least two mobile devices. The method further includes identifying a device charging order and a power threshold of each of the at least two devices to meet the predicted power requirements of each of the at least two devices. The method also includes notifying a user regarding the device charging order and the power threshold of each of the at least two devices. At least the monitoring, identifying, and notifying steps are performed by a processor-enabled charging manager.

Abstract: A telephone marketing and messaging method includes dialing a telephone number associated with a prospect to establish a connection, and providing a conditional and automatically selected pre-recorded voicemail message of a series of voicemail messages to the prospect each time in response to arriving at a voicemail of the prospect, where each voicemail message of the series of voicemail messages is different. The voicemail messages continue to be delivered to the prospect until the prospect answers or responds. In addition, the method includes providing an email message to the prospect that correlates to a respective voicemail message delivered to the prospect.

Abstract: A system, method, and apparatus for a virtual fax machine are provided. In one embodiment, a system for a virtual fax machine is provided including a computer configured to display a virtual fax machine based on a script, a server configured to receive at least one electronic document associated with a fax to be sent using the virtual fax machine, and a traditional facsimile machine configured to receive the fax to be sent. In another embodiment, an apparatus for a virtual fax machine is provided including a computer configured to locate and execute a script associated with a virtual fax machine, display the virtual fax machine, associate at least one electronic document with a fax to be sent, encode the at least one electronic document to a form suitable for communication over a network, and transmit the encoded electronic document over the network as the fax to be sent.

Abstract: An exemplary embodiment provides for a method for providing a mobile device-based community corrections supervision system. The method includes receiving an alert, from a remote server, via an enrollee's mobile device, to perform a check-in and receiving acknowledgement of the alert from the enrollee. Additionally, the method then requests the enrollee to recite displayed text and records the enrollee as the displayed text is recited.

Abstract: Disclosed is a telephone call-back device that can provide a means for the recipient of a robocall incoming phone call to take action. The telephone call-back device includes an activation device, a call source utility, and a call-back utility. The activation device is a button or switch that a user can activate when they receive a robocall. Once the activation device is activated, the call source utility identifies a source phone number of the robocall incoming phone call. The call-back utility initiates one or more robo call-back outgoing phone calls to be sent to the source phone number. The call-back utility can be programmed to try to send many robo call-back outgoing phone calls to the source phone number to try to swamp the phone number with robo call-back outgoing phone calls.

Abstract: Personalized reminder notifications are provided regarding communication-related events. The reminders correspond to missed communications or events unaddressed by a user, and may be determined based on sensor data provided by a user device. Further, an urgency level for the unaddressed event and a user availability model for responding to the event may be determined. The model may include a set of scores corresponding to the user's capability for carrying out tasks associated with responding to the unaddressed event, such as composing email or initiating a call. Additionally, reminder notification content may be generated based on information about availability and the unaddressed event, and used to provide notification(s). The notification content may include a recommendation to present a notification to the user at a future time determined likely to be convenient for the user to respond to the event or where the user likely will have capacity to respond appropriately.

Abstract: An image processing apparatus includes an acceptance unit configured to accept an input of user information, an acquisition unit configured to acquire an e-mail address of a user identified based on the user information accepted by the acceptance unit, a first setting unit configured to set a destination of a first e-mail transmitted with an attachment of image data, a second setting unit configured to set a destination of a second e-mail for making notification of completion of transmission of the first e-mail, and a control unit configured to perform control such that a destination of the first e-mail is restricted to the e-mail address acquired by the acquisition unit, but a destination of the second e-mail is not restricted to the e-mail address acquired by the acquisition unit.

Abstract: An icon can be created for a contact (e.g., an individual(s) or an entity) and presented on a user interface of a mobile device, such as a “home screen.” The icon can be used to retrieve and display contact information. The icon can also be used to invoke one or more applications that are personalized to the contact. The icon can be modified to display information related to the contact. In one aspect, an icon associated with an entity can be temporarily displayed on the mobile device based on the proximity of the mobile device to the entity. The icon can be used to retrieve and display information related to the entity. Additionally, the icon can be removed from the display on the mobile device when the mobile device is no longer within a certain proximity of the entity.

Abstract: A method truncates text entered via a text box user interface element. The method includes displaying a user interface on a display device of a client computing device, where the user interface includes first and second text entry fields within a collapsible text entry box. The method further includes receiving a first stream of characters into the first text entry field, initially displaying all characters of the first stream as the first text entry field receives the first stream, truncating the displayed characters of the first stream, resolving the truncated displayed characters of the first stream to a first object displayed within the collapsible text entry box, receiving a second stream of characters into the second text entry field, and further truncating the displayed characters of the first stream while receiving the second stream of characters into the second text entry field.

Abstract: Embodiments described herein generally relate to a method and system of integrating a user's voice mail onto a single voice messaging service, e.g., a Unified Messaging (UM) service, such that a client may access this single source for voice mail retrieval, even where such voice mails are from a variety of sources, e.g., work, mobile phone, etc. A user, or the user's mobile operator, need only agree to accept the service, and the registration and configuration requirements for providing the service and forwarding calls to the service are automatically configured. The user's existing “speed dial” key or other setting for retrieving voice mail may also be automatically configured to the access number(s) for the service. Configurations may monitor the status of the service and update access and/or forwarding numbers. Voice mail forwarding and settings may also be automatically reverted back to the user's original service.

Abstract: In one embodiment, an apparatus includes a network arrangement and an email arrangement. The network arrangement is configured to enable the apparatus to communicate across a network. The email arrangement cooperates with the network arrangement to send and to receive emails. The email arrangement includes presence logic that monitors user interaction based presence with respect to a first email.

Abstract: A voicemail notification indicates a caller has recorded a voicemail. The voicemail notification may be sent to any destination, such as a caller's device. The voicemail notification may be displayed in a communication log to visually indicate that the voicemail was recorded. A different notification may be sent and displayed to indicate the recipient retrieved the voicemail.

Abstract: A method and apparatus are disclosed for transmitting notifications to customers. One example method may include identifying a notification event associated with a customer via a customer management module and retrieving a customer preference record. The method may also include determining a notification device preference for a customer Internet protocol (IP) device included in the customer preference record and determining a current presence status of the customer Internet protocol (IP) device. The method may also include transmitting the notification event to the customer's IP device based on the notification device preference.

Abstract: A mobile device includes a network connection device capable of forming a communication connection to a cellular network and to a wi-fi network and communicating with an application server and an application capable of communicating through the both cellular and wi-fi networks device to a remote device. The mobile device also includes a context module that records and analyzes information about a user's interactions with data provide to the device by the remote device. The context module modifies an API call between the application and the application server based on analysis of prior usage of the application and a current communication connection of the network device.

Abstract: An electronic shopping system, such as an ecommerce retail website, is constructed and programmed to provide online shoppers with the ability to create and manage multiple configurable item orders contemporaneously within a single customer account. Each item in an item order is associated with a “purchase status” which can, in addition to other discrete adjustments, be toggled between “active” and “inactive” states at or before checkout. Each item order is itself configurable in respect of delivery address, payment source, frequency, and schedule. Orders and settings are saved within the customer's account to be recalled, reviewed, refined (if desired), and executed at checkout.

Abstract: Various embodiments are directed to techniques for enhanced call routing for groups. Some embodiments are particularly directed to a connection manager that can identify one or more secondary telephony endpoints to invite to join a call based on one or more routing policies. One or more embodiments described herein may include a connection manager that provides customizable extension capabilities to a wireless cellular phone. The systems, devices, and methods described herein may be embodied in and performed by communication devices, telecommunications servers, and other devices, and software instructions executed by some or all of such devices.

Abstract: Devices, methods and computer program products are provided for dispatching messages to recipients and for prioritizing the dispatch of generic-recipient messages. The device and methods are generally automatic and, thus, require minimal manual intervention by system administrators. Further, the devices and methods are capable of supporting both local and remote message dispatching so as to optimize the system and achieve a lowest cost alternative. In addition, the devices and methods of the present invention dispatch messages over various communication means, such as short-range wireless, Internet, cellular networks and the like.

Abstract: Systems and methods for a notification triggered device management session are described. A request for a device management session for a mobile station is received at a device management server. In response to determining that the mobile station is not connected to a cellular network, a home subscriber server is signaled to update a user equipment profile for the mobile station to indicate that the mobile station has a pending device management session. Upon connection of the mobile station to a first network, the mobile station is signaled to connect to the device management server for the device management session using a call session control function. The mobile station is connected with the device management server using the first network. The device management session is run using the first network connection between the mobile station and the device management server.

Abstract: A method for using a mobile software application for deleting or recalling unwanted messages on a mobile device before it is delivered to the intended recipient is provided. The software application operates by running on top of the resident messaging application on the mobile device. For example, the application caches the message for specified amount of time and thereby sets a length of delay. The user has the application on the mobile device and the message is composed on the OST application and the application software keeps the message in a buffer for a predetermined amount of time after the user selects to send the message such that if the user regrets sending the message, it can be deleted or recalled before the message leaves the mobile device. Other advantages that are understood from the present disclosure will further be apparent.

Abstract: Calls placed to a call recipient bypass the terminating messaging system, creating an enhanced message in the call originator's messaging system and delivering the enhanced message using alternate routing information. A caller creates enhanced messages for a call recipient even when the call recipient's messaging system does not support such functionality. The caller also embeds stored content and/or use links in the enhanced messages to allow the message to be modified and/or deleted before it is accessed by the call recipient.

Abstract: A system, method and/or computer program product monitors delivery of text messages related to network traffic between a user's electronic system and a server. A capture server captures a network traffic message from a user's electronic system to a solution server. In response to capturing a request for specific information from the solution server, the capture server captures a related text message from the solution server to a text message gateway. The capture server then monitors a text message log within the user's electronic system, which contains a record of text messages received by the user's electronic system. In response to the text message log containing no record of the text message from the solution server within a predetermined length of wait time, the capture server generates and transmits an alert message to the solution server.

Abstract: Mechanisms and methods for providing sequenced applications upon communications session termination are provided. More particularly, a variety of messages, transcriptions, recordings, information sharing, billing, verification, participant listing, reporting, date and time stamping, linkages to other applications, launching of software programs, initiation of one or more subsequent communications sessions via the same or other communications modalities, and the like are possible. Provision of sequenced applications is performed in accordance with selections made as part of the initial negotiation of the communications session, during the communications session, or prior to the communications session to drive the applications launched upon call disconnect.

Abstract: A method includes converting, by a computer, a set of context-aware data forwarding policies to a set of network configuration forwarding rules for one or more data forwarding devices in a network having a dynamic context, and conveying, to the data forwarding devices, the set of network configuration forwarding rules. Upon detecting a change in the dynamic context of the network, the set of network configuration forwarding rules ae updated based on the set of context-aware data forwarding policies and the change in the dynamic context, and the updated set of network configuration forwarding rules are conveyed to the data forwarding devices.

Abstract: A system, method, and apparatus for a virtual fax machine are provided. In one embodiment, a system for a virtual fax machine is provided including a computer configured to display a virtual fax machine based on a script, a server configured to receive at least one electronic document associated with a fax to be sent using the virtual fax machine, and a traditional facsimile machine configured to receive the fax to be sent. In another embodiment, an apparatus for a virtual fax machine is provided including a computer configured to locate and execute a script associated with a virtual fax machine, display the virtual fax machine, associate at least one electronic document with a fax to be sent, encode the at least one electronic document to a form suitable for communication over a network, and transmit the encoded electronic document over the network as the fax to be sent.

Abstract: In particular embodiments, a mailbox server is operable to receive, from a client, a message to be delivered to an endpoint; store the message in a mailbox associated with the user; access a set of policies for the client or the endpoint; determine a delivery channel for the message based on the policies; and transmit the message to the endpoint through the delivery channel. In particular embodiments, the mailbox server may transmit SMS messages via a special bind with a recipients SMSC, or via a carrier short code. In particular embodiments, the mailbox server may transmit the message as an email or via an internal messaging system over a packet data connection.