Having Remote Database (e.g., Videotex System) Patents (Class 379/93.25)
  • Patent number: 10089441
    Abstract: Systems, methods, and computer program products that enable system-wide probabilistic forecasting, alerting, optimizing and activating resources in the delivery of care to address both immediate (near real-time) conditions as well as probabilistic forecasted operational states of the system over an interval that is selectable from the current time to minutes, hours and coming days or weeks ahead are provided. There are multiple probabilistic future states that are implemented in these different time intervals and these may be implemented concurrently for an instant in time control, near term, and long term. Those forecasts along with their optimized control of hospital capacity may be independently calculated and optimized, such as for a dynamic workflow direction over the next hour and also a patient's stay over a period of days.
    Type: Grant
    Filed: June 22, 2015
    Date of Patent: October 2, 2018
    Assignee: General Electric Company
    Inventors: Andrew Day, Christopher Johnson
  • Patent number: 9292934
    Abstract: Disclosed is a method for correcting for shimmer due to thermal turbulence, even for moving subjects, on a time smoothed base. The device is provided with: a movement compensation means that, for a correction-targeted block of a correction-targeted image within an input image, uses a temporally proximate correction image to derive movement information about a moving object, performs motion compensation, and outputs a correction block and a cost value; and a shimmer correction means that carries out time averaging processing, in accordance with the cost value, of the correction-targeted block and the correction block, and outputs a corrected block in which shimmer of the moving object has been corrected, and correction information. Through two-stage motion detection, the movement compensation means extracts and compensates for movement of a moving object, in a manner unaffected by thermal turbulence.
    Type: Grant
    Filed: September 9, 2013
    Date of Patent: March 22, 2016
    Assignee: Hitachi Kokusai Electric Inc.
    Inventors: Yuichiro Komiya, Haruhiro Koto, Muneaki Yamaguchi
  • Patent number: 9160696
    Abstract: Systems and methods for sending a media message from a communication platform receiving a messaging request to transmit media message to a destination endpoint, wherein the request includes a specified media content universal resource identifier (URI); retrieving a media resource from the URI, wherein the media resource is retrieved from a application layer request including a set of context data relating to the messaging request; transforming the media resource into a messaging formatted media resource; and transmitting the formatted media resource to a destination in a media message.
    Type: Grant
    Filed: May 8, 2014
    Date of Patent: October 13, 2015
    Assignee: Twilio, Inc.
    Inventors: Thomas Wilsher, Patrick Malatack, Rajiv Puranik, Cheuk To Law
  • Patent number: 8977244
    Abstract: The present invention provides an extensible phone application that uses extensions to interact with other applications executing in a mobile communication device. The extensible phone application is operable to handle wireless communication for the mobile communication device. Another application may interact with the extensible phone application by incorporating an extension. The extensible phone application enables the extension to register with the phone application for receiving a notification associated with an event. In response to the event, the extensible phone application sends the notification to the extension.
    Type: Grant
    Filed: August 9, 2011
    Date of Patent: March 10, 2015
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Darron Jack Stepanich, Kevin Alan Kennedy
  • Patent number: 8890927
    Abstract: A visual telephony apparatus, system and method are provided. In one embodiment, the visual telephony method includes a method implemented using a processor, the method including the steps of: detecting at least one telephony attribute associated with a voice call directed from a voice communication device to a publicly switched telephone network number; identifying a visual content that has been preassociated with the at least one telephony attribute; initiating a request for the visual content in response to the detecting step; and receiving the visual content in response to the initiating step, the visual content being received at a display device.
    Type: Grant
    Filed: April 4, 2012
    Date of Patent: November 18, 2014
    Inventor: Loren Stocker
  • Patent number: 8781086
    Abstract: A digital subscriber line (DSL) unit comprises a first user port configured to communicate signals according to an Ethernet protocol and a second user port configured to communicate signals according to a second non-Ethernet protocol The DSL unit also comprises at least one DSL port configured to communicate signals according to a DSL protocol; and a processing device configured to analyze Ethernet signals received over the first user port to determine when to output data from the respective received Ethernet signals over the second user port and when to output data from the respective received Ethernet signals over the at least one DSL port. The processing device is further configured to extract data from signals received over the second user port and insert the extracted data into a corresponding Ethernet signal having a respective emulated circuit identification and to output the corresponding Ethernet signal over the first user port.
    Type: Grant
    Filed: June 26, 2012
    Date of Patent: July 15, 2014
    Assignee: ADC DSL Systems, Inc.
    Inventors: Joseph Polland, Laxman Anne, Clifton Powers, Manish Kumar Sharma
  • Patent number: 8634526
    Abstract: An advertising-effectiveness determination method includes receiving a call made based on identification information provided to an information-providing medium in association with advertisement information. The call is connected to a call receiver indicated by the identification information. Input information input into a calling equipment of the call receiver and sent from the calling equipment is received. An effectiveness of the advertisement information is determined based on the received input information.
    Type: Grant
    Filed: February 2, 2010
    Date of Patent: January 21, 2014
    Assignee: Comsquare Co., Ltd.
    Inventor: Yasushi Ueshima
  • Patent number: 8634523
    Abstract: A system and method for implementing and managing an information distribution system through a telephonic system. In one embodiment, information related to a callee merchant is dynamically transmitted to users of Internet connectivity capable communication devices.
    Type: Grant
    Filed: December 5, 2011
    Date of Patent: January 21, 2014
    Assignee: YellowPages.com, LLC
    Inventors: David Lothele Williams, Rohan Koduvayur Krishnan Chandran, Kelvin Voon-Kit Chong, Srinivas A. Mandyam, Krishna Vedati
  • Patent number: 8625756
    Abstract: Embodiments of the invention provide a system for providing advertisements to a caller. The system comprises a database having advertisements associated with a list of telephone numbers. The telephone numbers are associated with destinations implementing Interactive Voice Response (IVR). Further, the system comprises a device configured to display a visual menu for the IVR and the associated advertisements.
    Type: Grant
    Filed: February 8, 2011
    Date of Patent: January 7, 2014
    Inventors: Tal Lavian, Zvi Or-Bach
  • Patent number: 8548135
    Abstract: Embodiments of the invention provide a communication device. The communication device comprises a database comprising one or more visual IVR menus associated with a plurality of calling devices. Further, the communication device comprises means for receiving a call from a phone number of a calling device, and means for displaying a visual IVR menu associated with the phone number of the calling device.
    Type: Grant
    Filed: February 8, 2011
    Date of Patent: October 1, 2013
    Inventors: Tal Lavian, Zvi Or-Bach
  • Publication number: 20130243172
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.
    Type: Application
    Filed: May 2, 2013
    Publication date: September 19, 2013
    Applicant: salesforce.com. inc
    Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
  • Patent number: 8537989
    Abstract: Embodiments of the invention provide a communication device. The communication device comprises a database comprising at least one visual Interactive Voice Response (IVR) menu associated with each of a plurality of destinations. The communication device also comprises means for dialing a phone number of a destination of the plurality of destinations based on a predefined calling information, wherein the predefined calling information is selected from a visual IVR menu associated with the destination; means for receiving information from the dialed destination based on the predefined calling information; and means for displaying the received information.
    Type: Grant
    Filed: February 8, 2011
    Date of Patent: September 17, 2013
    Inventors: Tal Lavian, Zvi Or-Bach
  • Patent number: 8488759
    Abstract: A system and method for producing and transmitting speech messages during voice calls over communication networks is introduced. The system and method for producing and transmitting speech messages during voice calls over communication networks include an advertisement server connected to a communication network. A user uses a calling device to call the advertisement server and record advertisement in his specific voice or voice samples off which an advertisement synthesizer can generate advertisements in the user's specific voice. These advertisements are later played during voice calls between a calling device and a destination device. A billing system is used to log and bill advertisers for the advertisements played.
    Type: Grant
    Filed: January 4, 2011
    Date of Patent: July 16, 2013
    Inventor: Moshe Rothschild
  • Patent number: 8488754
    Abstract: A method, system, and computer readable medium comprising instructions for providing Internet protocol enabled information delivery are provided. Information from a calling party is received at an Internet protocol enabled device. A lookup of information relating to the calling party is performed in a database via an Internet protocol connection. A message is received from the database comprising information relating to the calling party.
    Type: Grant
    Filed: October 17, 2007
    Date of Patent: July 16, 2013
    Assignee: Accudata Technologies, Inc.
    Inventors: Monica Rose Martino, Taylor Cleghorn
  • Publication number: 20130142320
    Abstract: A system and method for implementing and managing an information distribution system through a telephonic system. In one embodiment, information related to a callee merchant is dynamically transmitted to users of Internet connectivity capable communication devices.
    Type: Application
    Filed: December 5, 2011
    Publication date: June 6, 2013
    Applicant: YELLOWPAGES.COM, LLC
    Inventors: David Lothele Williams, Rohan Koduvayur Krishnan Chandran, Kelvin Voon-Kit Chong, Srinivas A. Mandyam, Krishna Vedati
  • Patent number: 8402499
    Abstract: Disclosed herein are inventions that integrate a home television set top box (“STB”) or home media center with a smart voicemail system of a telephone service provider. Smart voicemail features, such as email notification of voicemails, or online playback of voicemails, may be used to obtain digital voicemail audio files that are then stored and maintained in a home computer network. These files can be served over the network via a networked television STB or a media center computer, to a display monitor during normal usage. Embodiments cause new voicemail notifications to be displayed during typical operation of a television with the STB or media center computer and provide users with an interface for responding to new voicemail notifications, and reviewing, managing, and playing back voicemail. Messages received thus can be easily identified and reviewed through an interface with which subscribers are extremely comfortable.
    Type: Grant
    Filed: August 31, 2006
    Date of Patent: March 19, 2013
    Assignee: Accenture Global Services GmbH
    Inventors: William E. Vallier, Joseph R. Schlesier, Andrew J. Bodart, Matthew J. Wylie
  • Publication number: 20120328089
    Abstract: A communication assistance system provides access to information corresponding to a plurality of subscribers. The system includes a telephone switch for receiving calls from a plurality of requesters desiring to access the information corresponding to subscribers. A first database is configured to store the information corresponding to each of the subscribers, including phone numbers. A closing prompt module is coupled to the first database on as to select a closing prompt code associated with a desired closing prompt message so as to provide a selected closing prompt message, where anyone of the available closing prompt messages is provided to a requester. The closing prompt module selects the closing prompt code relating to a subscriber information other than the subscriber information requested by the requester.
    Type: Application
    Filed: June 14, 2012
    Publication date: December 27, 2012
    Inventors: Robert Pines, Evan Marwell, John Blakeney, Christine Baumeister
  • Publication number: 20120321061
    Abstract: Files are easily located based on addresses associated with calls. When a call is processed to, or received at, an address, the address may be used to query a database. The database stores associates between addresses and files stored in memory. All filenames related to the address may be displayed, thus allowing a user to quickly launch the files associated with a calling number.
    Type: Application
    Filed: August 30, 2012
    Publication date: December 20, 2012
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Edward M. Silver, Linda A. Roberts, Hong T. Nguyen
  • Patent number: 8266664
    Abstract: Methods and apparatus to provide messages to television users are disclosed. An example method includes receiving a request for a voicemail message from the television user, determining a voicemail mailbox associated with the television user, and sending at least one of a list of one or more voicemail messages or a voicemail message to a display device associated with the television user.
    Type: Grant
    Filed: January 31, 2007
    Date of Patent: September 11, 2012
    Assignee: AT&T Intellectual Property I, LP
    Inventors: Chaoxin Charles Qiu, Jeffrey Lee Scruggs, John E. Lemay, Jessie Tsae-Jiuan Lee, Diana Maria Cantu
  • Patent number: 8244285
    Abstract: A buddy-based, cross-carrier mobile phone based text messaging server, system and method is disclosed. A table of subscribers cross referenced against buddy subscribers who have opted in to receive text messages (SMS) is maintained. Where a recipient subscriber is not yet registered as a buddy subscriber, the server sends a message asking if the recipient subscriber wants to become a buddy subscriber of the sending subscriber. If the recipient subscriber opts-in, the recipient subscriber is added to the table as a buddy subscriber, and thereafter will be forwarded all messages through the service, sent from the particular sending subscriber, until the buddy subscriber opts-out. The invention ensures a near one to one correspondence of in/out SMS for participating mobile phone networks, and avoids any one network being overloaded with spam messaging.
    Type: Grant
    Filed: November 3, 2006
    Date of Patent: August 14, 2012
    Assignee: Chikka Pte. Ltd.
    Inventors: Dennis Mendiola, Chito Bustamante
  • Patent number: 8223932
    Abstract: An interactive information distribution system that facilitates automatic transmission of a variety of information packets to the communication devices of a calling party and parties called during a call. The information packets are comprised of actual files and or links to files or websites, and are automatically transmitted following the initiation of a call. Upon initiating a call, an indicator that may include metadata linked to information packets is processed to identify at least one database for locating information packets to which the metadata is linked. The interactive information distribution system also includes a verbal communication conversion engine that allows verbal telephone communications to be converted to text and filtered to generate keywords which are used in additional database searching to identify additional information packets.
    Type: Grant
    Filed: March 15, 2008
    Date of Patent: July 17, 2012
    Assignee: Microsoft Corporation
    Inventors: Scott C. Forbes, Sean Olson, Jeremy Buch, Dawson Yee, Timothy Mark Moore, Kalyan Shankar Basu
  • Patent number: 8204184
    Abstract: One embodiment of a representative system for web integrated interactive voice response includes an interactive voice response system adapted to provide a plurality of voice menus to a user over a telephone and a graphical user interface system adapted to provide a plurality of menus in a graphical format to the user over a network connection. Information provided in the voice menus corresponds to information provided in the menus in the graphical format and is responsive to commands received by the graphical user interface system from the user. Other systems and methods are also provided.
    Type: Grant
    Filed: December 20, 2007
    Date of Patent: June 19, 2012
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Xiaofeng Gao, David Scott, Sam Zellner
  • Patent number: 8165275
    Abstract: This invention provides a network access system that permits communication device users to access a network such as the Internet, a cable network, a Digital Subscriber Line (DSL) network or a broadband network (which may include cable and DSL networks). A network access device receives commands from users and executes the commands such as send e-mail, search the network, log on to pages supported by other parties on the network, download information from the network, request information such as movies from the network, bidding in an auction, etc. A user profile saves preferences of a user for interacting with the network. The network access device may supply primitive commands for the user to use individually or to construct complex command macros so that by a single command, more complex functions may be performed using the network.
    Type: Grant
    Filed: April 24, 2007
    Date of Patent: April 24, 2012
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Lee Begeja, John A. Rotondo
  • Patent number: 8155288
    Abstract: A system and method for processing digital templates having one or both of a pre-filled image and text field. Optional image and/or text fields are provided for filling in by the customer using customer-selected data. As the customer adds text and images to the template, a data file is created having an indication of the template style selected as well as the optional data fields filled in by the customer including one or more of the location, orientation, size and font thereof. The data file is transmitted to a photofinisher which has access to a high resolution copy of the template, which is populated by the data in the data file to create the finished template print. Since only the data file is transmitted to the photofinisher, the file size is kept to a relative minimum and is thus relatively quick and easy to transmit to the photofinisher.
    Type: Grant
    Filed: February 9, 2007
    Date of Patent: April 10, 2012
    Assignee: FUJIFILM North America Corporation
    Inventor: Charles L. DuBois
  • Patent number: 8098272
    Abstract: A traffic control system selectively interfaces members of plural groups, as buyer groups and vendor groups, for video communication through a dial-up telephone system, for analyzing and compiling data, scheduling appointments, implementing conferences, consummating sales and the like. The traffic-control system comprises a telephonic interface apparatus for interfacing remote telephonic terminals of the dial-up telephone system identified with the members of plural groups, a video recording unit for recording and playing video transcriptions, a storage memory for storing data on the members, including telephonic terminal numbers and area-of-interest codes and a control computer to selectively interconnect the video recording unit with the remote telephone terminals through the telephonic interface apparatus to record and receive video communication.
    Type: Grant
    Filed: November 26, 2003
    Date of Patent: January 17, 2012
    Assignee: Telebuyer, LLC
    Inventor: Ronald A. Katz
  • Patent number: 8098273
    Abstract: In one embodiment, a method determines an indication of a mood for a caller during a service call. The mood may be determined using a facial analysis of the caller's facial expressions. The mood may indicate an emotion of the user, such as the user is angry, happy, etc. The mood may be determined based on a facial expression analysis of the caller during a portion of the service call. The service call may be a call between the caller and a service center, which may provide customer support to a caller for a product, service, etc. One example of a service center may be video contact service center that enables video calls with a caller. An action is then determined based on analysis of the mood invoked during a portion of the call. Once the action is determined, the action may be performed.
    Type: Grant
    Filed: December 20, 2006
    Date of Patent: January 17, 2012
    Assignee: Cisco Technology, Inc.
    Inventors: Joseph Khouri, Mukul Jain, Labhesh Patel, Sanjeev Kumar
  • Patent number: 8059796
    Abstract: A traffic control system selectively interfaces members of plural groups, as buyer groups and vendor groups, for video communication through a dial-up telephone system, for analyzing and compiling data, scheduling appointments, implementing conferences, consummating sales and the like. The traffick-control system comprises a telephonic interface apparatus for interfacing remote telephonic terminals of the dial-up telephone system identified with the members of plural groups, a video recording unit for recording and playing video transcriptions, a storage memory for storing data on the members, including telephonic terminal numbers and area-of-interest codes and a control computer to selectively interconnect the video recording unit with the remote telephone terminals through the telephonic interface apparatus to record and receive video communication.
    Type: Grant
    Filed: November 26, 2003
    Date of Patent: November 15, 2011
    Assignee: Telebuyer, LLC
    Inventor: Ronald A. Katz
  • Patent number: 8000686
    Abstract: The present invention provides an extensible phone application that uses extensions to interact with other applications executing in a mobile communication device. The extensible phone application is operable to handle wireless communication for the mobile communication device. Another application may interact with the extensible phone application by incorporating an extension. The extensible phone application enables the extension to register with the phone application for receiving a notification associated with an event. In response to the event, the extensible phone application sends the notification to the extension.
    Type: Grant
    Filed: March 26, 2003
    Date of Patent: August 16, 2011
    Assignee: Microsoft Corporation
    Inventors: Darron Jack Stepanich, Kevin Alan Kennedy
  • Patent number: 7970111
    Abstract: A system for generating and working with communities of interests is disclosed. In various forms, the present system allows multiple users sharing common interests to interact with each other seamlessly, seek out times when each is available, and other such convenience functions.
    Type: Grant
    Filed: September 1, 2006
    Date of Patent: June 28, 2011
    Assignee: AT&T Mobility II LLC
    Inventor: Scott Allen Swanburg
  • Patent number: 7969301
    Abstract: Methods and apparatus for using an energy emanating device to find a person (17a,b) or an object based on preselected attributes (33) stored in the energy emanating device (10) are disclosed.
    Type: Grant
    Filed: September 28, 2005
    Date of Patent: June 28, 2011
    Assignee: Social Fabric Corporation
    Inventor: Edward F. Tuck
  • Patent number: 7962579
    Abstract: A method for delivering electronic services in a personal area network (PAN) can include providing a kiosk in a publicly traversable area. The kiosk can be configured to deliver electronic services over short-range radio communications links to wireless devices in a personal area network (PAN). The kiosk also can be configured to communicate over an existing physical communications link medium. A PAN can be established in the publicly traversable area. Electronic services can be selectably retrieved through the existing physical communications link medium into the kiosk. Finally, the retrieved selected electronic services can be delivered to wireless devices in the PAN over the short-range radio communications link. Notably, the step of establishing a PAN in the publicly traversable area can include establishing a BLUETOOTH-based PAN with wireless devices in the publicly traversable area.
    Type: Grant
    Filed: August 28, 2008
    Date of Patent: June 14, 2011
    Assignee: International Business Machines Corporation
    Inventors: Victor S. Moore, Edith H. Stern, Barry E. Willner
  • Patent number: 7899162
    Abstract: A computer readable medium includes executable instructions to facilitate an instant messaging conversation between a first computer and a second computer on a network. A first request for a report specified by the user of the first computer is processed. A first portion of the report is returned to a first output device of the first computer and a second output device of the second computer. An interaction signal characterizing an interaction with the first portion of the report is processed to produce a second portion of the report. The second portion of the report is routed to the first output device of the first computer and the second output device of the second computer.
    Type: Grant
    Filed: March 31, 2006
    Date of Patent: March 1, 2011
    Assignee: Business Objects Software Ltd.
    Inventors: Ju Wu, Hlaing Than, Patrick Yee Cheuk Cheng
  • Patent number: 7869820
    Abstract: Providing contact data in a wireless telecommunication system comprises receiving a contact data record from a first mobile device and storing the contact data records in a contact database remote from the mobile device. A selection can be received remotely for the contact data record from a second mobile device. The contact data record can be transmitted to the second mobile device for storage in its memory.
    Type: Grant
    Filed: June 21, 2006
    Date of Patent: January 11, 2011
    Assignee: AT&T Mobility II LLC
    Inventors: Frank Lazaro, Jamie Sims
  • Patent number: 7848496
    Abstract: A traffic control system selectively interfaces members of plural groups, as buyer groups and vendor groups, for video communication through a dial-up telephone system, for analyzing and compiling data, scheduling appointments, implementing conferences, consummating sales and the like. The traffick-control system comprises a telephonic interface apparatus for interfacing remote telephonic terminals of the dial-up telephone system identified with the members of plural groups, a video recording unit for recording and playing video transcriptions, a storage memory for storing data on the members, including telephonic terminal numbers and area-of-interest codes and a control computer to selectively interconnect the video recording unit with the remote telephone terminals through the telephonic interface apparatus to record and receive video communication.
    Type: Grant
    Filed: August 10, 1999
    Date of Patent: December 7, 2010
    Assignee: Telebuyer, LLC
    Inventor: Ronald A. Katz
  • Patent number: 7848498
    Abstract: An inquirer provides a support facility for a medical engineering system with a voice entry by means of a voice entry device. The support facility evaluates the voice entry by means of a voice recognition system and reacts correspondingly in that it outputs an acoustic output to the inquirer via an acoustic output device and an optical output via an optical device.
    Type: Grant
    Filed: December 8, 2005
    Date of Patent: December 7, 2010
    Assignee: Siemens Aktiengesellschaft
    Inventors: Joachim Hornegger, Elmar Nöth
  • Patent number: 7839984
    Abstract: A traffic control system selectively interfaces members of plural groups, as buyer groups and vendor groups, for video communication through a dial-up telephone system, for analyzing and compiling data, scheduling appointments, implementing conferences, consummating sales and the like. The traffick-control system comprises a telephonic interface apparatus for interfacing remote telephonic terminals of the dial-up telephone system identified with the members of plural groups, a video recording unit for recording and playing video transcriptions, a storage memory for storing data on the members, including telephonic terminal numbers and area-of-interest codes and a control computer to selectively interconnect the video recording unit with the remote telephone terminals through the telephonic interface apparatus to record and receive video communication.
    Type: Grant
    Filed: September 27, 2002
    Date of Patent: November 23, 2010
    Assignee: Telebuyer, LLC
    Inventor: Ronald A. Katz
  • Publication number: 20100290603
    Abstract: A method of determining and an apparatus for displaying, for an organization, a relationship rank between a first party and a second party. A customer relationship management score, a telephone call score, and an e-mail score for the first party relative to the second party may be calculated using a computer system. The customer relationship management score, the telephone call score, and the e-mail score may be calculated using data for the first party and the second party stored in databases. A relationship score for the first party relative to the second party may be calculated using the customer relationship management score, the telephone call score, and the e-mail score. A relationship rank may be calculated for the first party relative to the second party using a computer system. The relationship rank for the first party relative to the second party may be an indication of the strength of the first party's relationship to the second party. The relationship rank may be based on the relationship score.
    Type: Application
    Filed: May 15, 2009
    Publication date: November 18, 2010
    Applicant: Morgan Stanley (a Delaware coporation)
    Inventors: Ziad Gemayel, Debra Servidio, Sam Smiljanic
  • Patent number: 7835508
    Abstract: A traffic control system selectively interfaces members of plural groups, as buyer groups and vendor groups, for video communication through a dial-up telephone system, for analyzing and compiling data, scheduling appointments, implementing conferences, consummating sales and the like. The traffic-control system comprises a telephonic interface apparatus for interfacing remote telephonic terminals of the dial-up telephone system identified with the members of plural groups, a video recording unit for recording and playing video transcriptions, a storage memory for storing data on the members, including telephonic terminal numbers and area-of-interest codes and a control computer to selectively interconnect the video recording unit with the remote telephone terminals through the telephonic interface apparatus to record and receive video communication.
    Type: Grant
    Filed: February 17, 2000
    Date of Patent: November 16, 2010
    Assignee: Telebuyer, LLC
    Inventor: Ronald A. Katz
  • Publication number: 20100246784
    Abstract: A method may include receiving, at a first device associated with a first party, communications from a second device. The communications may be associated with a communication session that includes an audio conversation, a text-based conversation or a multimedia conversation. The method may also include identifying a word or phrase from the communication session and retrieving, from a memory included in the first device, information associated with the word or phrase. The method may further include outputting, to a display associated with the first device, the retrieved information.
    Type: Application
    Filed: March 27, 2009
    Publication date: September 30, 2010
    Applicant: VERIZON PATENT AND LICENSING INC.
    Inventors: Kristopher T. Frazier, Heath Stallings
  • Publication number: 20100158223
    Abstract: A method, device, and system for realizing advertisement services are provided. The method includes: in the process of communication between a calling terminal and a called terminal, the network sends a calling information display page that carries advertisement information customized by the calling terminal to the called terminal, and/or sends a called information display page that carries advertisement information customized by the called terminal to the calling terminal. The advertisement information includes voice, videos, pictures and texts. The present invention enables a terminal to view the advertisements on the calling advertisement page or the called advertisement page as required at any time before or after a conversation.
    Type: Application
    Filed: November 13, 2009
    Publication date: June 24, 2010
    Applicant: HUAWEI TECHNOLOGIES CO., LTD.
    Inventors: Chen Fang, Changcheng Wen
  • Publication number: 20100080361
    Abstract: A method for controlling the sharing of Audio-only content, Audio-Visual content, and Visual-only content between Subscribers on a Telephone call after it is in a talking state. The Content Sharing service could be offered to telephony subscribers where it becomes another vertical telephony feature like Ring-Back Tone service. The Subscriber to this Content Sharing service will be given the ability to access and select content that will be played while on an active telephone call. All the subscribers connected on the telephone call will be given the ability to control the playing of the content. The content itself will be managed by a centralized Content Server allowing control by the Content Providers of the content provided to subscribers. The content being shared can be stored centrally on a server or be content stored directly by the user on their terminal devices.
    Type: Application
    Filed: September 29, 2008
    Publication date: April 1, 2010
    Inventor: Conrad Edward Houghton
  • Patent number: 7684555
    Abstract: A method for providing fail-over capability in a local branch of a call center includes determining, by a local device, which of a plurality of phones are call center phones. The determination is based on a predetermined rule set. In an alternative embodiment, the method may also include determining, by the local device, which of the plurality of call center phones are available for receiving calls. This may include determining whether a “do not disturb” function of each respective call center phone is invoked, and in response, determining whether the call center phone is available. In addition, this method may involve placing, by the local device, each call center phone into a “do not disturb” mode if the call center phone does not answer a call sent to the call center phone.
    Type: Grant
    Filed: May 2, 2005
    Date of Patent: March 23, 2010
    Assignee: Cisco Technology, Inc.
    Inventors: Michael E. Tasker, Michelle W. Ng, Yuan Cai, Satish B. Ananthanarayana
  • Patent number: 7676029
    Abstract: To provide a technology indicating guidance for a usage method of information equipment and for solving an abnormality of the information equipment to not only users having knowledge about terminology of the information equipment but also users having none of the knowledge about the terminology of the information equipment. A guidance apparatus receives identifying information of information equipment from a device, reads an image from a database containing images about the information equipment with respect to the received identifying information, creates guidance information containing the read image, transmits the created guidance information to the device, receives information determined by a manipulation about the guidance information on the device, and controls so as to read the image used next for the guidance information from the received information.
    Type: Grant
    Filed: March 27, 2006
    Date of Patent: March 9, 2010
    Assignee: Fujitsu Limited
    Inventors: Takayuki Ohashi, Ryu Shibata, Kazunari Kawai, Shoichiro Nakae, Masafumi Katsumata
  • Patent number: 7656889
    Abstract: An IP based voice/video communication system and call pickup/forwarding method and a program storage device, readable by a machine, tangibly embodying a program of instructions executable by the machine to perform the call pickup/forwarding method enables a subscriber can have voice/video communication irrespective of time or place by forwarding voice/video calls between voice/video communication terminals such as a TV, PDA and home pad, or by picking up a incoming call at a nearby terminal if it is difficult for the subscriber to answer the call at the originally called terminal from his/her location.
    Type: Grant
    Filed: November 15, 2004
    Date of Patent: February 2, 2010
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Seong-Joon Jeon, Taek-Ho Kim, Mun-Hyo Jung, Soung-Kwan Kim, Myeon-Kee Youn
  • Publication number: 20090323912
    Abstract: A system and method for displaying information to a user of a telephone during a telephone call may include requesting information from a plurality of applications in response to receiving data indicative of a telecommunications device during a telephone call. The information may include information associated with a second user of the telecommunications device. The information received from the applications may be displayed for the first user to view during the telephone call.
    Type: Application
    Filed: June 25, 2008
    Publication date: December 31, 2009
    Inventors: Victoria M. Toner, Johnny Hawkins, Rich Schermerhorn, Shekhar Gupta, Mike A. Roberts, Koushik Chatterjee
  • Patent number: 7627472
    Abstract: A method and a system for person/speaker verification via different communications systems. The system may include a control logic (SL) having access to a voice-controlled dialog system (DS) having verification dialogs stored for querying, a biometrics customer profile (BK), in which the personal biometric data of customers are stored and a provider database (PD), which contains information regarding protected database areas and services in conjunction with the biometric methods authorized for verification. The method for person/speaker verification is designed to ascertain, transmit, analyze and evaluate via telecommunications systems the different personal biometric data that are suitable to establish unequivocally the access authorization of a customer.
    Type: Grant
    Filed: March 18, 2005
    Date of Patent: December 1, 2009
    Assignee: Deutsche Telekom AG
    Inventors: Marian Trinkel, Christel Mueller, Fred Runge
  • Publication number: 20090268889
    Abstract: According to one embodiment, a presence management system comprises a server unit and a plurality of terminal devices. The server unit controls a plurality of presentities and a plurality of watchers. The terminal devices may be set to any of the presentities and the watchers for other terminal devices. The server unit includes a database, a reading module and a notification processing module. The database stores a relationship table in which parameters showing relationships to each watcher for each presentity in a table form. The reading module reads each of the parameters of the watchers for presentities of their change sources from the database when changes in presence of the presentities working under the server unit. The notification processing module notifies the presences of the presentities to each watcher for the presentities of the change sources at timing in accordance with the read parameters.
    Type: Application
    Filed: April 6, 2009
    Publication date: October 29, 2009
    Applicant: KABUSHIKI KAISHA TOSHIBA
    Inventor: Shigeru Fukazawa
  • Patent number: 7571458
    Abstract: Apparatus and method for remote viewing of selected messages at a subscriber remote receiving location, the apparatus including at least one messaging server (such as, but not limited to, a unified messaging system, voice-mail system, fax server system, or any other message store and management system) and a television set as an output device for messages stored or displayed by the messaging server, and a television messaging gateway coupling the messaging server to the television set.
    Type: Grant
    Filed: January 18, 2000
    Date of Patent: August 4, 2009
    Assignee: Integra5 Communications, Inc.
    Inventor: Bartfeld Eyal
  • Publication number: 20090168979
    Abstract: Disclosed is a method and system for determining a telecommunications address of a location. A telephone call from a caller located at the location is received. Location data associated with the received telephone call is then obtained. The telecommunications address can then be determined from the location data.
    Type: Application
    Filed: January 2, 2008
    Publication date: July 2, 2009
    Inventor: Sidney Heffington
  • Publication number: 20090161846
    Abstract: A method and apparatus for improving call yields and reducing redundant calls while contacting patients who have not responded to reminders to schedule a return appointment, or who are due for a visit according to accepted standards of care or office policies, but have not scheduled an appointment. The patient reactivation system is queried for the next patient on the contact list, and queried again to find all patients sharing one or more phone numbers with this patient. Information required for contacting these patients to invite them to make an appointment is displayed. The user is presented one phone number at a time, and prompted to call this number and invite all listed patients to make an appointment. Results are collected, and when multiple patients are displayed, the program may prompt the user for clarification regarding which patients a given result applies to.
    Type: Application
    Filed: December 22, 2007
    Publication date: June 25, 2009
    Applicant: BREVIUM, INC
    Inventors: BRIAN WILLIAM PERRIN, BRETT CORNELL GERLACH