Abstract: A headset is disclosed having a transmitting unit for each ear. Each unit (2) mounts a first bone vibration sensor (3) in the external auditory canal and a second bone vibration sensor (7) next to the jawbone/skull. Controls on a housing module (4) activate either sensor. The first sensor is moveable outside the auditory canal by a flexible support attached to the module. A digital speech processor shared by both sensors is mounted within the module. Two-way communication is maintained between the user and an external source (40), such as a cellular telephone which has a multi-task processor with memory and applications stored therein for receiving and transmitting user voice commands and text messages. A recently developed Bluetooth® protocol transmitter (50) and antenna used with the external source permits digital wireless simultaneous synchronization signals to be sent to both units for true stereo sound.

Abstract: A Bluetooth data/control message transmission module, an interaction device and a method thereof are provided in the present invention. The Bluetooth data/control message transmission module connects to a mobile device with Bluetooth. The Bluetooth data/control message transmission module includes a process unit, a modulation module and a Bluetooth module. The process unit is for providing a digital data. The modulation module receives the digital data and modulates the digital data with a analog carrier signal to generate a modulation signal whose frequency is lower than 8 KHz. The Bluetooth module uses a headset profile to link with the mobile device, wherein the mobile device serves the Bluetooth module as a headset. The Bluetooth module samples the modulation signal, to serve the sampled modulation signal as a voice signal to send to the mobile device through the Bluetooth protocol.

Abstract: The present disclosure relates to a cellular telephone comprising a processor generating and sending an alarm message destined for at least one predefined recipient, in response to an action for the automatic generation of an alert message by a portable telephone to one or more predetermined recipients, the process or being activated by a unique action by the user, and a computer program for detecting as a background task a change of state of at least one man-machine interface of the telephone corresponding to the unique activation action, the change of state being specific to a panic situation associated with pre-recorded parameters, and in case of detection of the change of state, the dispatching of a message for interruption of the processor and for calling of a routine triggering an application ordering the sending of a message containing pre-recorded parameters.

Abstract: A method for indicating voice input state for a call on a communications device. A processor unit identifies the state of voice input for the call. In response to the state of the voice input being a mute state, the processor unit identifies a mute setting for the mute state based on a user profile. Thereafter, first audio data specified by the mute setting is played with audio data from the call on the communications device. In response to the state of the voice input being an unmute state, the processor unit identifies an unmute setting for the unmute state based on the user profile. Thereafter, second audio data specified by the unmute setting is played with the audio data from the call on the communications device.

Abstract: According to an aspect, a mobile electronic device includes: a sound production unit for producing a sound based on a sound signal; an input unit for receiving input; a processing unit configured to cause the sound production unit to produce a sound, and set, when a response to the produced sound is received by the input unit, a compensation parameter for adjusting sound volume for each audio frequency based on the response; and a compensation unit configured to compensate a sound signal based on the compensation parameter, and supply the compensated sound signal to the sound production unit.

Abstract: A mobile terminal including a terminal body having a front surface and a rear surface; a front notification unit and a rear notification unit formed on the front surface and the rear surface, respectively, and configured to notify events generated in the mobile terminal using light emitted from light sources; a display module formed on the front surface together with the front notification unit; and a controller configured to selectively operate the front notification unit and the rear notification unit according to a placed status of the terminal body.

Abstract: Systems, devices and methods provide feedback about the quality of communication between a device and a remote control. A wireless signal is sent between a controlled device and the remote control. The quality of the signal can be measured and reported to a user, installer, troubleshooter, customer service agent or other person in any manner. Quality may be determined based upon the strength of the received signal as well as the amount of noise that is present. The quality measurements provide feedback that allows a user, installer, customer service representative or other person to change the positions of the device or the remote control, or to take other actions based upon the quality of the wireless signal that is received.

Abstract: The present invention relates to an information processing method and system, and a recording medium, and the information processing system includes a storage medium for storing identification information of a wireless terminal; a checking section for checking whether the wireless terminal is positioned in a vehicle; a converting section for converting text information into speech information on receiving the text information, having the identification information of the wireless terminal as a recipient, in case the wireless terminal is positioned in the vehicle, according to a result of the checking by the checking section; and a processing section for transmitting the converted speech to the wireless terminal.

Abstract: Audio information is recorded in an overwriteable circular buffer of a computing device. Construction of a search query is initiated by receiving a user input. The user input includes one or more keywords forming a user-defined portion of the search query. At least a portion of the audio information recorded in the overwriteable circular buffer is processed to obtain one or more additional keywords forming an expanded portion of the search query. The portion of the audio information containing the additional keywords is received and recorded in the overwriteable circular buffer prior to receiving the user input. The search query including the user-defined portion and the expanded portion is supplied to a search engine. A response to the search query is received from the search engine. The response is generated by the search engine based on the user-defined portion and the expanded portion of the search query.

Abstract: A system and method are provided for controlling a mobile device. The method includes, during use of the mobile device, interpreting at least one item, the at least one item corresponding to data or events detectable on the mobile device. At least action may then be determined, which are associated with the at least one item, each action capable of preemptively executing at least a portion of a task using features available on the mobile device. At least one of the actions may then be executed and a result associated with the execution of the at least one action provided.

Abstract: A subscriber device for use in an automated personal emergency response system implemented as a conference bridge on a remote computing network. The device, intended to be worn as a pendant, wristband or in another wearable configuration, includes a color high-resolution display for signaling a user of the subscriber device with notifications, arrows for directional guidance, and/or other status messages. The device also includes microphones and speakers for enabling a teleconference between a user of the subscriber device in need of assistance and parties joined to the teleconference via the automated personal emergency response system. The user of the subscriber device may initiate the call for assistance and teleconference via a press of a single button on the device; alternatively, accelerometers in the device may detect a fall and automatically initiate the call. The device can receive medical telemetry and provide it to conference participants and perform home automation tasks.

Abstract: Embodiments of the invention provide a system for enhancing user interaction with Interactive Voice Response (IVR) destinations, the system comprising: a processor; and a memory coupled to the processor, the memory comprising: data encoding a database, the database comprising a list of telephone numbers associated with one or more destinations implementing an IVR; instructions executable by the processor for automatically communicating with at least one user; and instructions executable by the processor to pull at least one menu from the database and display the menu to the at least one user, wherein the menu is associated with a telephone number dialed by the at least one user, and wherein the menu comprises at least one icon.

Abstract: Apparatus comprises at least one processor and at least one memory, the at least one memory having stored therein computer-readable instructions which, when executed by the at least one processor, cause the at least one processor: to detect the presence of a first identifier in an audio data portion received from a microphone; to identify a remote device based on the first identifier; to cause an audio data item to be transmitted to the remote device, the audio data item being for use by the remote device to alert a user of the device to the presence of an incoming voice communication request; and to cause a voice communication request to be transmitted to the remote device.

Abstract: A system for and method of monitoring caller interactions during a call session is presented. The system and method for monitoring caller interaction may include receiving information from a call session between a caller and an automated voice portal system via a communication network, monitoring caller interaction points accumulated during the call session, comparing a sum of caller interaction points accumulated during the call session with the automated voice portal system with the caller interaction threshold, and taking one or more actions in response to the sum of the caller interaction points exceeds the caller interaction threshold.

Abstract: A portable radiotelephone can be shifted between a first condition wherein the radiotelephone does not receive or transmit voice communications by radiotelephone transmissions over radiotelephone channels and a second condition wherein the radiotelephone receives and transmits voice communications by radiotelephone transmissions over radiotelephone channels. The radiotelephone automatically calls a central voice-activated phone dialing system remote from the portable radiotelephone in response to producing the second condition in the radiotelephone. The radiotelephone includes a switch for producing the first and second conditions.

Abstract: A computer-implemented system and method for providing recommendations for hiring agents within a call center environment is provided. A list of candidates for hire as agents within a call center is maintained. A voice recording from each of the candidates is analyzed by measuring voice characteristics within the voice recording and by calculating a score for the voice recording based on the measured voice characteristics. A threshold is applied to the voice recording score. One or more of the candidates on the list of candidates for hire is retained when the voice recording score for that candidate satisfies the threshold. One or more of the candidates from the list is removed when the voice recording score for that candidate fails to satisfy the threshold.

Abstract: A method and apparatus for adapting acoustic processing in a communication device, and capturing at least one acoustic signal using acoustic hardware of the communication device, characterizing an acoustic environment external to the communication device using the at least one captured acoustic signal, adapting acoustic processing within the communication device based on the characterized acoustic environment.

Abstract: According to some aspects, a method of monitoring an acoustic environment of a mobile device, at least one computer readable medium encoded with instructions that, when executed, perform such a method and/or a mobile device configured to perform such a method is provided. The method comprises receiving, by the mobile device, acoustic input from the environment of the mobile device, detecting whether the acoustic input includes a voice command from a user without requiring receipt of an explicit trigger from the user, and initiating responding to the detected voice command.

Abstract: According to some aspects, a method of monitoring an acoustic environment of a mobile device, at least one computer readable medium encoded with instructions that, when executed, perform such a method and/or a mobile device configured to perform such a method is provided. The method comprises receiving acoustic input from the environment of the mobile device while the mobile device is operating in the low power mode, detecting whether the acoustic input includes a voice command based on performing a plurality of processing stages on the acoustic input, wherein at least one of the plurality of processing stages is performed while the mobile device is operating in the low power mode, and using at least one contextual cue to assist in detecting whether the acoustic input includes a voice command.

Abstract: A computer-implemented system and method for matching agents with callers within a call center environment is provided. A database of traits for agents within a call center is maintained. A call is received into the call center and a voice recording is obtained from a caller during the call. The voice recording from the caller is analyzed by measuring voice characteristics of the voice recording and by identifying traits of the caller based on the voice characteristics. The caller traits are compared with the traits for the agents. One or more of the agents similar to the user are identified based on the trait comparison. One of the similar agents is selected and the call is transferred to the selected agent.

Abstract: An image processing apparatus including: image processor which processes broadcasting signal, to display image based on processed broadcasting signal; communication unit which is connected to a server; a voice input unit which receives a user's speech; a voice processor which processes a performance of a preset corresponding operation according to a voice command corresponding to the speech; and a controller which processes the voice command corresponding to the speech through one of the voice processor and the server if the speech is input through the voice input unit. If the voice command includes a keyword relating to a call sign of a broadcasting channel, the controller controls one of the voice processor and the server to select a recommended call sign corresponding to the keyword according to a predetermined selection condition, and performs a corresponding operation under the voice command with respect to the broadcasting channel of the recommended call sign.

Abstract: Dual microphones can be used to improve noise suppression by better distinguishing between speech and background noise. If the user does not hold the handset according to a prescribed orientation, however, the dual microphone noise suppression can actually do a worse job than a single microphone noise suppression algorithm because of mistakes made distinguishing between speech and noise. Here it is proposed to use an accelerometer to determine the orientation of the phone and use this orientation information in the noise suppression algorithm. Also when a person speaks, the vibrations when the device is held against the head can be used to detect speech.

Abstract: A mobile terminal apparatus includes: a microphone; a switch control unit, which switches between a normal mode, in which a voice uttered toward the microphone is transmitted to an intended party, and a mute mode, in which the voice is not transmitted to the intended party; and a proximity sensor, which detects whether a detection object is in proximity to the proximity sensor, wherein, while the mute mode is being executed, if the detection object is detected by the proximity sensor, the switch control unit switches to the normal mode.

Abstract: Methods and apparatuses for enabling a user to perform telecommunication operations are disclosed. A method disclosed includes receiving a device having a storage containing data corresponding to an account identifier and data associated with a voice portal and then establishing a connection with a server associated with the voice portal. Upon establishing the connection, the data corresponding to the account identifier is provided to the server associated with the voice portal. Then, upon confirmation by the server that the account identifier corresponds to an active subscriber account, the user is enabled to perform selected operations of the voice portal using voice input commands based on limitations, if any, associated with the active subscriber account.

Abstract: A computer-implemented method, system, and/or computer program product recognizes a voice input received by an interactive voice recognition system. An unintelligible voice input, which is unintelligible due to background noise at the caller's location, is received from a caller. Upon determining that the unintelligible voice input does not match any entry from a lexicon of known voice inputs, the unintelligible voice input is stored in a no-match-based user profiles database, and the caller is prompted to transmit a non-verbal electronic input to clarify the unintelligible voice input. This non-verbal electronic input is used to match the unintelligible voice input with a specific known voice input from the lexicon of known voice inputs, which is updated with the unintelligible voice input. The updated lexicon is subsequently used in future phone calls from the user to match the unintelligible voice input to the user-requested activity for the caller.

Abstract: A method for real-time data-pattern analysis. The method includes receiving and queuing at least one data-pattern analysis request by a data-pattern analysis unit controller. At least one data stream portion is also received and stored by the data-pattern analysis unit controller, each data stream portion corresponding to a received data-pattern analysis request. Next, a received data-pattern analysis request is selected by the data-pattern analysis unit controller along with a corresponding data stream portion. A data-pattern analysis is performed based on the selected data-pattern analysis request and the corresponding data stream portion, wherein the data-pattern analysis is performed by one of a plurality of data-pattern analysis units.

Abstract: A hands-free device disposed in a vehicle identifies a speech direction of an outgoing voice when a hands-free call operation is received. The device extracts callee information from the outgoing voice provided by an occupant to identify a portable communication terminal. In particular, the portable communication terminal is identified when the callee information extracted is registered in a telephone book data of the portable communication terminal. When the speech direction of the outgoing voice is identified as a driver side, the portable communication terminal identified is linked to the driver as a driver-linked terminal. Accordingly, a call being received by a portable communication terminal that is linked to the driver is performed as a hands-free call, whereas a call being received by a portable communication terminal not linked to the driver is not performed as a hands-free call.

Abstract: A user sets up an account including radio identification, billing information, etc. via a web-based account creation device, or over the telephone with an account representative. An activation key is provided to the user that identifies the radio device and the users account. An activation screen is displayed to a user at the start of wireless activities. The activation screen requires the activation key before continuing with wireless services. Since the key identifies both the radio and user's account (which was approved prior to provision of the activation key), rejection traffic is eliminated and non-active account traffic is significantly reduced.

Abstract: The present invention generally relates to a voice-based command driven computer implemented method and programmed apparatus that allows a user to easily add any open API communication product they choose to one interface. The computer implemented method filters all electronic communications selected by the user through a common source, such as the user's cell phone or computer. Each time an electronic communication is received, no matter through what program or application, the computer implemented method operates to communicate to the user that the electronic communication has been received and provides the user with the option of listening to and responding to the electronic communication, if appropriate. The user responds to the electronic communication through voice-based communication rather than physical interaction with the common source. The user may additionally initiate electronic communication through voice-based communication.

Abstract: A device that enable users to send and receive a message in different formats may include a text message gateway, an audio message gateway, and a processor. The text message gateway may include a Short Message Service (SMS) gateway. The audio message gateway may include an Interactive Voice Response (IVR) unit and/or a client application interface that receives audio from a client application of a mobile communications device. The processor may be configured to convert text messages received at the text-message gateway into audio messages and then to send the audio messages via the audio message gateway. The processor may also be configured to convert audio messages received at the audio message gateway into text messages and then to send the text messages via the text message gateway.

Abstract: A communications system may include at least one mobile wireless communications device, and a wireless communications network for sending text messages thereto. More particularly, the at least one mobile wireless communications device may include a wireless transceiver and a controller for cooperating therewith for receiving text messages from the wireless communications network. It may further include a headset output connected to the controller. The controller may be for switching between a normal message mode and an audio message mode based upon a connection between the headset output and a headset. Moreover, when in the audio message mode, the controller may output at least one audio message including speech generated from at least one of the received text messages via the headset output.

Abstract: A method and an apparatus according to an embodiment of the invention includes a controller to process a travel assistance request for communication through a satellite and terrestrial mobile communication network. Data related to multiple assistance providers can be received in response to the request. At least one criterion can be processed for the assistance providers based on, for example, historical trip data. The assistance providers can be graphically represented for user selection based on the criterion. Data related to a selected assistance provider can be displayed, including navigation data to and/or from the assistance provider. In another embodiment, the travel assistance request can be communicated to a service center through the network. The service center can communicate data related to an assistance provider, including navigation data to and/or from the assistance provider. A rating of the assistance provider can be communicated to a specified community-of-interest through the network.

Abstract: A system for searching stored audio data is described. The system includes a memory configured to store audio data received from a radio receiver and a processing circuit. The processing circuit is configured to receive a search pattern, search the stored audio data for the search pattern, and provide audio data based on the search.

Abstract: There is provided a schedule briefing method of a mobile communication terminal having a user schedule management function. The steps of this method include a step for initiating a schedule briefing, a step for determining whether a schedule exists for a predetermined period of time, a step for audibly outputting content of the schedule, and a step for terminating the briefing. The schedule is outputted in a vocal format to allow a hands-free review of a user's schedule.

Abstract: Disclosed herein are systems, methods, and tangible computer readable-media for detecting synthetic speaker verification. The method comprises receiving a plurality of speech samples of the same word or phrase for verification, comparing each of the plurality of speech samples to each other, denying verification if the plurality of speech samples demonstrate little variance over time or are the same, and verifying the plurality of speech samples if the plurality of speech samples demonstrates sufficient variance over time. One embodiment further adds that each of the plurality of speech samples is collected at different times or in different contexts. In other embodiments, variance is based on a pre-determined threshold or the threshold for variance is adjusted based on a need for authentication certainty. In another embodiment, if the initial comparison is inconclusive, additional speech samples are received.

Abstract: Methods, systems, and products describe hands-free operation of a communications device. A user defines a command prefix that is recognized as preceding one of several voice commands. When the user speaks the command prefix, a processor identifies the spoken command prefix and treats a next spoken word as one of the voice commands. The voice command may then be executed for control. The command prefix thus helps avoid control confusion when the voice command is inadvertently spoken.

Abstract: A method and a mobile terminal for executing application during a call and a mobile terminal supporting the same are provided. The method for executing an application in an electronic includes receiving a first sensing information from a sensing unit during a call, recognizing, when the first sensing information is received, a voice, identifying an application corresponding to the recognized voice, and executing the identified application.

Abstract: Embodiments of the present invention provide a method of associating first data identifying a first party with second data to allow future recognition of the first party, including the steps of: conducting a telephone call with the first party; storing second data derived from the telephone call with the first party, the second data being different to the first data and characterizing a feature of the first party to allow future recognition of the first party; and associating the first data with the second data.

Abstract: Provided is portable electronic equipment capable of mutually converting character information and simplified character information. The portable electronic equipment is equipped with a display unit; a character information acquisition unit that acquires character information; a trigger signal detection unit that detects a prescribed trigger signal; a character information conversion unit that simplifies character information by extracting sentence elements from the character information and rearranging the sentence elements into a prescribed order or simplifies the character information by replacing prescribed words in the character information with symbols pertaining to said words, when the trigger signal is detected by the trigger signal detection unit; and a display control unit that displays on the display unit the character information simplified by the character information conversion unit.

Abstract: A dialing mode of a telematics unit in a vehicle is controlled by monitoring for dialing digits from a vehicle occupant, determining whether the type of dialing digits are continuous dialing digits or discrete dialing digits, establishing a continuous mode for receiving continuous dialing digits or a discrete mode for receiving discrete dialing digits based on the determination, and if the type of dialing digits changes, switching the established mode.

Abstract: A system and method for providing voice communications with desired characteristics based upon the intended recipient of a voice communication. An apparatus includes a list of dial strings associated with parties having desired voice communication characteristics. A dial string entered by a user and associated with an intended recipient is compared to a list of preferred dial strings to determine the characteristics of an encoded voice signal to be sent to the recipient. The apparatus can include a vocoder having different bit rate modes and a bit rate mode is selected based upon the dial string entered by a user. Dial strings can be stored at the device or on a network. The apparatus can include a mode selector to select a desired vocoder mode to generate an encoded voice signal.

Abstract: Systems and methods for presenting audio messages are provided. In some aspects, a method includes receiving an audio message from a first user and generating a text-based representation of the audio message. The method also includes generating one or more identification tags based on the text-based representation of the audio message. At least one of the one or more identification tags includes a subject of the audio message. The method also includes presenting at least one of the text-based representation of the audio message or the one or more identification tags to a second user using a graphical user interface.

Abstract: Voice enabling mobile services leverage existing PTT infrastructure. Initiation of a service request and navigation through PTT service functions is accomplished by voice direction, rather than by reading choices and texting or clicking through options. A mobile phone includes a dedicated push-to-talk service button for generating a signal for initiating a voice enabled service session, a speaker and microphone for transducing sounds and electrical signals, a display for displaying visual information to a user, memory for storing data, a transceiver for receiving and transmitting data and a processor. The processor receives a signal generated by the PTT service button for initiating a voice enabled service session, communicates a prompt to a user to begin speaking, stores voice data from a user and transmits the stored voice data to a service server for transforming the voice data to a result satisfying the spoken voice service request.

Abstract: An apparatus for controlling a mobile device according to the present invention includes: a conversation recognition unit configured to recognize a conversation between users through mobile devices; a user intent verification unit configured to verify an intent of at least one user among the users based on the recognition result; and an additional function control unit configured to execute an additional function corresponding to the verified user's intent in a mobile device of the user. According to the present invention, great contribution may be made to improve communication between users by recognizing the conversation between the users, thereby directly providing information associated with the conversation or providing a service.

Abstract: A method and an apparatus according to an embodiment of the invention includes a controller to process a criterion for selecting a point-of-interest (POI). The criterion can be based on historical trip data. Data related to a POI, including a community-of-interest rating, for example, can be accessed through a satellite and terrestrial mobile communication network. Multiple POIs can be graphically represented for user selection based on the criterion and/or other data. Once a POI is selected, data related to the selected POI, including navigation data, can be displayed. In another embodiment, the controller can access navigation data to a specified destination. The navigation data can be based on historical trip data such as route segments and destination areas. The navigation data can be accessed from an in-vehicle system or from a navigation service provider and can be displayed to assist a user in reaching the specified destination.

Abstract: In an image/audio playback technology in a mobile communication terminal, a single image is divided into two halves, i.e., left-half and right-half images, which are displayed on two mobile communication terminals, respectively. In addition, two mobile communication terminals can play left-side and right-side audio data, respectively, which compose stereo audio data, according to the relative locations of the two mobile communication terminals.

Abstract: A mobile terminal and an information handling method for the same are provided. The information handling method includes displaying an operation of an application in a first display area of the touch screen, receiving an incoming call, rendering an image of a user interface on the touch screen in response to the incoming call, the image of the user interface being superimposed over the displayed operation, and receiving a user input on the user interface to respond to the incoming call.

Abstract: A system and method of facilitating communications between a mobile device and an interactive voice response system is described. In some cases, the mobile device determines a called number is associated with an IVR system, and performs an action in response to the determination. For example, the mobile device may present visual information to a user related to audio information received from the IVR system. In some cases, the mobile device sends DTMF tones to the IVR system in response to or without user input.

Abstract: A mobile device, such as a cellular telephone includes a voice interface that includes one part that may not be specific to a particular carrier, and a second part that provides an interface to services that are specific to a carrier or to service or information providers that are not necessarily available with all carriers. A voice command interface provides easy access to the carrier services. The set of carrier services is optionally extendible by the carrier.

Abstract: A communications system may include at least one mobile wireless communications device, and a wireless communications network for sending text messages thereto. More particularly, the at least one mobile wireless communications device may include a wireless transceiver and a controller for cooperating therewith for receiving text messages from the wireless communications network. It may further include a headset output connected to the controller. The controller may be for switching between a normal message mode and an audio message mode based upon a connection between the headset output and a headset. Moreover, when in the audio message mode, the controller may output at least one audio message including speech generated from at least one of the received text messages via the headset output.