Application Patents (Class 704/270)
  • Patent number: 10994421
    Abstract: The present teaching relates to method, system, medium, and implementations for configuring an animatronic device. Information about a user is obtained for whom an animatronic device is to be configured to carry out a dialogue with the user. One or more preferences of the user are identified from the obtained information and are used to select, from the plurality of selectable profiles, a first selected profile, which specifies parameters to be used to control a manner by which the animatronic device is to communicate with the user. The animatronic device is then configured based on the first selected profile for carrying out the dialogue in the manner specified.
    Type: Grant
    Filed: December 27, 2018
    Date of Patent: May 4, 2021
    Assignee: DMAI, INC.
    Inventor: Jeremy Nelson
  • Patent number: 10996741
    Abstract: A method, computer system, and a computer program product for interpreting conversation engagement is provided. The present invention may include receiving, by an augmented reality device, an input, wherein the augmented reality device is associated with a user. The present invention may also include processing the received input. The present invention may then include analyzing the input based on the processed input. The present invention may further include determining that the user is engaged in a conversation with an individual based on the analyzed input. The present invention may also include capturing a plurality of core parameters between the user and the individual based on the determined engaged conversation. The present invention may then include analyzing the captured plurality of core parameters. The present invention may further include delivering a representation of the analyzed plurality of core parameters to the user on the augmented reality device.
    Type: Grant
    Filed: September 12, 2017
    Date of Patent: May 4, 2021
    Assignee: International Business Machines Corporation
    Inventors: Paul R. Bastide, Matthew E. Broomhall, Robert E. Loredo, SathyaNarayanan Srinivasan
  • Patent number: 10997222
    Abstract: One embodiment provides a method, including: obtaining a plurality of chatlogs involving a conversational agent, wherein the plurality of chatlogs represent interactions between users and the conversational agent; identifying dialog states of the conversational agent, wherein each dialog state corresponds to a possible response by the conversational agent; generating a dialog tree including one or more dialog flows of the conversational agent, wherein a dialog flow represents an interaction that occurred between the conversational agent and a user; and providing a conversational reflow user interface for a conversational reflow system allowing execution of the conversational agent to mimic interactions between users and the conversational agent, wherein the conversational reflow system advances through dialog flows based upon input provided by a user at the conversational reflow user interface and the conversational reflow user interface displays output based upon the dialog states of the dialog tree.
    Type: Grant
    Filed: June 29, 2018
    Date of Patent: May 4, 2021
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Ajay Kumar Gupta, Pratyush Kumar, Sachindra Joshi
  • Patent number: 10992805
    Abstract: A device, system and method for modifying workflows based on call profile inconsistencies is provided. A device monitors a call, received from a caller reporting an incident. The device performs one or more sentiment analysis and semantic analysis on one or more of: video of the caller on call; audio of the caller on call; and transcribed text of the audio of the call. The device determines a profile for the call, from a plurality of predetermined profiles stored at a memory accessible to the device, the plurality of predetermined profiles previously generated from historical data. In response to determining an inconsistency between the profile for the call and one or more of the sentiment analysis and the semantic analysis, the device determines a modified workflow for handling the call. The device provides, at a notification device, the modified workflow for handling the call reporting the incident.
    Type: Grant
    Filed: January 27, 2020
    Date of Patent: April 27, 2021
    Assignee: MOTOROLA SOLUTIONS, INC.
    Inventors: Eric Johnson, Preetam Pagar, Richard Mostaert, Mariya Bondareva
  • Patent number: 10984310
    Abstract: The present disclosure provides systems and methods that leverage machine-learned models (e.g., neural networks) to provide enhanced communication assistance. In particular, the systems and methods of the present disclosure can include or otherwise leverage a machine-learned communication assistance model to detect problematic statements included in a communication and/or provide suggested replacement statements to respectively replace the problematic statements. In one particular example, the communication assistance model can include a long short-term memory recurrent neural network that detects an inappropriate tone or unintended meaning within a user-composed communication and provides one or more suggested replacement statements to replace the problematic statements.
    Type: Grant
    Filed: December 2, 2019
    Date of Patent: April 20, 2021
    Assignee: Google LLC
    Inventors: Thomas Deselaers, Victor Carbune, Pedro Gonnet Anders, Daniel Martin Keysers
  • Patent number: 10984667
    Abstract: Embodiments of a language learning system and method for implementing or assisting in self-study for improving listening fluency in a target language are disclosed. Such embodiments may simultaneously present the same piece of content in an auditory presentation and a corresponding visual presentation of a transcript of the auditory presentation, where the two presentations are adapted to work in tandem to increase the effectiveness of language learning for users.
    Type: Grant
    Filed: April 9, 2020
    Date of Patent: April 20, 2021
    Assignee: JIVEWORLD, SPC
    Inventor: Daniel Paul Raynaud
  • Patent number: 10984791
    Abstract: Methods and systems for spoken language interface for network management are disclosed. In some implementations, data indicating a transcription of a spoken request from a user of a voice-response interface is received. Status information for a communication system is received. The request is interpreted based on the transcription and the status information for the communication system. A response to the request is generated based on the status information for the communication system, and data for a synthesized speech utterance of the response is provided in response to the spoken request.
    Type: Grant
    Filed: November 29, 2018
    Date of Patent: April 20, 2021
    Assignee: Hughes Network Systems, LLC
    Inventors: Amit Arora, Archana Gharpuray, John Kenyon
  • Patent number: 10978066
    Abstract: A method and system for determining whether a conversation topic induces stress in participants of the conversation that includes registering participants of a conversation with a conversation content control system, wherein said registering the participants includes providing a listing of social media accounts for each of the participants. The method may further include developing a baseline of avoidance topics from user content selected from the group consisting of capturing training conversation characterized into the avoidance topics by natural language processing (NLP), analyzing the social media accounts for content to be characterized into said avoidance topics, and combinations thereof. The method may further include monitoring real time conversation using natural language processing (NLP) to discern avoidance topics from the real time conversation.
    Type: Grant
    Filed: January 8, 2019
    Date of Patent: April 13, 2021
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Michael Bender, Kulvir S. Bhogal, Jeremy R. Fox
  • Patent number: 10970476
    Abstract: A content creation application with an ink augmenting feature can communicate at least one recognized term from ink strokes input to a canvas interface of the content creation application to an ink augmenting service. The content creation application can receive at least one keyword from the ink augmenting service, where each keyword indicates a corresponding recognized term having available content identified by the ink augmenting service. The content creation application then transforms a grouping of the ink strokes corresponding to the recognized term indicated by each keyword to an actionable item in the canvas interface. Selection of the actionable item invokes the command to provide the available content.
    Type: Grant
    Filed: May 17, 2017
    Date of Patent: April 6, 2021
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Ian Mikutel, Pravesh Agrawal, Kumar Pallav, Abdullah Rubiyath, Huanhuan Xia
  • Patent number: 10971157
    Abstract: Methods and apparatus for selectively performing speech processing in a hybrid speech processing system. The hybrid speech processing system includes at least one mobile electronic device and a network-connected server remotely located from the at least one mobile electronic device. The mobile electronic device is configured to use an embedded speech recognizer to process at least a portion of input audio to produce recognized text. A controller on the mobile electronic device determines whether to send information from the mobile electronic device to the server for speech processing. The determination of whether to send the information is based, at least in part, on an analysis of the input audio, the recognized text, or a semantic category associated with the recognized text.
    Type: Grant
    Filed: January 11, 2017
    Date of Patent: April 6, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Daniel Willett, Joel Pinto, William F. Ganong, III
  • Patent number: 10971148
    Abstract: An information providing device presenting a first and a second word respectively extracted from a first and a second word group includes: a first and a second memory unit respectively storing the first and the second word group; a word extraction unit extracting a word from the second word group as the second word; a sound collection unit collecting a voice signal; and a voice recognition unit performing voice recognition on the collected voice signal, wherein the first memory unit stores a word group of a discussion theme in the first word group; the second memory unit stores a word group corresponding to the first word in the second word group, and the word extraction unit stores a new word in the second word group based on a voice recognition result of content spoken by a speaker at a meeting where the first word and the second word are presented.
    Type: Grant
    Filed: March 20, 2019
    Date of Patent: April 6, 2021
    Assignee: Honda Motor Co., Ltd.
    Inventors: Masaki Ueyama, Tomoyuki Sahata
  • Patent number: 10972556
    Abstract: Methods, systems, and computer-readable media for location-based functionality for voice-capturing devices are disclosed. An association is determined between a location value for a location parameter and one or more functionalities. The association is stored by a device management component of a service provider environment. An assignment of the location value to a device account is stored by the device management component. The device account corresponds to a voice-capturing device coupled to the service provider environment over one or more networks. Based at least in part on the assignment of the location value to the device account, the one or more functionalities are enabled for use by the voice-capturing device.
    Type: Grant
    Filed: March 22, 2017
    Date of Patent: April 6, 2021
    Assignee: Amazon Technologies, Inc.
    Inventors: Yu-Hsiang Cheng, Ruoyu Fei, Jingyu Ji, Milo Oostergo, Aapo Juhani Laitinen
  • Patent number: 10967508
    Abstract: The present teaching relates to method, system, medium, and implementations for configuring an animatronic device. Information is received about performance of a user exhibited in a dialogue between the user and an animatronic device which conducts the dialogue with the user in accordance with a configuration. The effectiveness of the configuration with respect to the user is assessed based on the information about the performance of the user and is used for machine learning at least one model, which is then used to adjust the configuration to generate an updated configuration for the animatronic device to use to continue the dialogue.
    Type: Grant
    Filed: December 27, 2018
    Date of Patent: April 6, 2021
    Assignee: DMAI, INC.
    Inventor: Jeremy Nelson
  • Patent number: 10965767
    Abstract: An apparatus may include a processor configured to receive a request for a service or content from a first device. The processor may be further configured to receive a user's context information from a second device. The processor may additionally be configured to filter the requested service or content based at least in part upon the user's context information. The processor may be further configured to provide the filtered service or content to the first device. Corresponding methods and computer program products are also provided.
    Type: Grant
    Filed: October 4, 2019
    Date of Patent: March 30, 2021
    Assignee: Nokia Technologies Oy
    Inventors: Toni Peter Strandell, Elina Vartiainen, Janne Pekko Kaasalainen
  • Patent number: 10958600
    Abstract: A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path.
    Type: Grant
    Filed: May 14, 2019
    Date of Patent: March 23, 2021
    Assignee: CodeObjects Inc.
    Inventors: Anil K. Annadata, Arun Balasubramanyam, Sanjin Tulac
  • Patent number: 10957427
    Abstract: A method, computer program product, and computing system for synchronizing machine vision and audio is executed on a computing device and includes obtaining encounter information of a patient encounter, wherein the encounter information includes machine vision encounter information and audio encounter information. The machine vision encounter information and the audio encounter information are temporally-aligned to produce a temporarily-aligned encounter recording.
    Type: Grant
    Filed: August 8, 2018
    Date of Patent: March 23, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Donald E. Owen, Uwe Helmut Jost, Daniel Paulino Almendro Barreda, Dushyant Sharma
  • Patent number: 10951975
    Abstract: Methods, systems, and devices for signal processing are described. Generally, in one example as provided for by the described techniques, a wearable device includes a processor configured to retrieve a plurality of external microphone signals that includes audio sound from outside of the device from a memory; to separate, based on at least information from an internal microphone signal, a self-voice component from a background component; to perform a first listen-through operation on the separated self-voice component to produce a first listen-through signal; and to produce an output audio signal that is based on at least the first listen-through signal, wherein the output audio signal includes an audio zoom signal that includes audio sound of the plurality of external microphone signals.
    Type: Grant
    Filed: June 8, 2020
    Date of Patent: March 16, 2021
    Assignee: Qualcomm Incorporated
    Inventors: Lae-Hoon Kim, Dongmei Wang, Fatemeh Saki, Taher Shahbazi Mirzahasanloo, Erik Visser, Rogerio Guedes Alves
  • Patent number: 10943604
    Abstract: Described herein is a system for emotion detection in audio data using a speaker's baseline. The baseline may represent a user's speaking style in a neutral emotional state. The system is configured to compare the user's baseline with input audio representing speech from the user to determine a emotion of the user. The system may store multiple baselines for the user, each associated with a different context (e.g., environment, activity, etc.), and select one of the baselines to compare with the input audio based on the contextual situation.
    Type: Grant
    Filed: June 28, 2019
    Date of Patent: March 9, 2021
    Assignee: Amazon Technologies, Inc.
    Inventors: Daniel Kenneth Bone, Chao Wang, Viktor Rozgic
  • Patent number: 10938515
    Abstract: Embodiments for intelligent communication message format automatic correction in a computing system by a processor. An appropriateness of the communication message formats is learned based on a plurality of factors for receiving communication messages from a communication system. A communication message, having one or more errors of a received communication message, may be automatically corrected according to the learned appropriateness of the communication messages.
    Type: Grant
    Filed: August 29, 2018
    Date of Patent: March 2, 2021
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Hesham Soultan, Alaa Youssef, Nader M. Nassar, Tamer M. Nassar
  • Patent number: 10938589
    Abstract: An embodiment of the invention may include a method, computer program product and computer system for communications analysis and participation recommendation. The method, computer program product and computer system may include a computing device which may collect and analyze communications of a user. The computing device may identify a user contribution pattern for the user. The computing device may analyze one or more conversations and identify a conversation relevant to the user based on the identified user contribution pattern. The computing device may generate, in response to identifying a relevant conversation, a notification to the user of the relevant conversation.
    Type: Grant
    Filed: November 30, 2018
    Date of Patent: March 2, 2021
    Assignee: International Business Machines Corporation
    Inventors: Asima Silva, Richard Gorzela, Jamie Mae Stockton
  • Patent number: 10929420
    Abstract: Structured report data is generated from a medical text report. A medical text report including one or more natural language statements is acquired. A computer implemented text analysis process analyses the medical text report to determine, for each natural language statement, one or more labels for the natural language statement. Structured report data including the determined one or more labels each in association with natural language data from the natural language statement to which the label corresponds is generated. The computer implemented text analysis process includes, for each natural language statement: determining, for each of the one or more words of the natural language statement, and, using word embeddings, a vector representing the word; and determining, based on the determined one or more vectors, and using a text classification model, the one or more labels associated with the natural language statement.
    Type: Grant
    Filed: April 12, 2019
    Date of Patent: February 23, 2021
    Assignee: Siemens Healthcare GmbH
    Inventors: Juan Xu, Puneet Sharma
  • Patent number: 10930281
    Abstract: Embodiments of the present disclosure disclose a method, apparatus and system for testing an intelligent voice device. A specific implementation of the method includes: acquiring test data, the test data comprising: to-be-executed field control data and to-be-played voice data; sending, based on the to-be-executed field control data, a first motion instruction to the omnidirectional mobile mechanism connected to the intelligent voice device and/or the voice playing device; sending a playing instruction, in response to determining that a relative pose of the intelligent voice device and the voice playing device is the target relative pose; receiving predefined device information, associated with the voice recognition, of the intelligent voice device; and generating a test result based on the device information.
    Type: Grant
    Filed: March 15, 2019
    Date of Patent: February 23, 2021
    Assignee: Beijing Baidu Netcom Science and Technology Co., Ltd.
    Inventor: Chen Ma
  • Patent number: 10923139
    Abstract: Systems and methods are provided for processing information of a meeting. An exemplary system may include a communication interface configured to receive meeting information obtained by a plurality of client devices. The meeting information may include multiple audio streams. The system may also include a memory and a processor. The processor may execute instructions stored on the memory to perform operations. The operations may include determining signal-to-noise-ratio (SNR) indicators associated with the audio streams. The operations may also include selecting, from the audio streams, a candidate audio stream based on the SNR indicators. The SNR indicator associated with the candidate audio stream may indicate that the candidate audio stream has a higher average SNR than that of a predetermined number of other audio streams. In addition, the operations may include generating an output data stream including at least a portion of the candidate audio stream.
    Type: Grant
    Filed: August 13, 2018
    Date of Patent: February 16, 2021
    Assignee: MELO INC.
    Inventors: Guobin Shen, Zheng Han
  • Patent number: 10905593
    Abstract: An ear protection device for hearing protection and for fastening to a protective helmet includes a housing with a bearing device, via which it is pivotably mounted in a forklike supporting bracket. A communications device is arranged in the housing and the bearing device has at least two electrically conductive contact elements. A communications system is joined to a protective helmet.
    Type: Grant
    Filed: December 20, 2016
    Date of Patent: February 2, 2021
    Assignee: PFANNER SCHUTZBEKLEIDUNG GMBH
    Inventor: Anton Pfanner
  • Patent number: 10911910
    Abstract: According to various embodiments of the disclosure, an electronic device and a method of executing a function of the electronic device comprise at least one communication circuit, a speaker, a microphone, at least one processor operatively connected with the communication circuit, the speaker, and the microphone, and a memory operatively connected with the at least one processor, wherein the memory stores instructions which, when executed by the at least one processor cause the electronic device to: perform a call with a first external electronic device through the communication circuit, activate a voice-based intelligent service while the call is performed, identify a voice input through the microphone while the call is performed, and transmit data associated with the voice input to an external server through the communication circuit at least in part for automatic speech recognition (ASR) and/or natural language understanding (NLU).
    Type: Grant
    Filed: April 25, 2019
    Date of Patent: February 2, 2021
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Junhyung Park, Nojoon Park, Hyojung Lee, Taehee Lee, Hanjib Kim
  • Patent number: 10911594
    Abstract: In some implementations, a determination that a first party has spoken a query for a voice-enabled virtual assistant during a voice call between the first party and a second party is made, in response to the determination that the first party has spoken the query for the voice-enabled virtual assistant during the voice call between the first party and the second party, the voice call between the first party and the second party is placed on hold, a determination that the voice-enabled virtual assistant has resolved the query is made, and in response to the determination that the voice-enabled virtual assistant has handled the query, the voice call between the first party and the second party is resumed from hold.
    Type: Grant
    Filed: May 16, 2018
    Date of Patent: February 2, 2021
    Assignee: GOOGLE LLC
    Inventors: Vinh Quoc Ly, Raunaq Shah, Okan Kolak, Deniz Binay, Tianyu Wang
  • Patent number: 10908953
    Abstract: A method for automatically generating scheduling algorithms, including determining a scheduling policy for a plurality of jobs to be executed on a computer system, where the scheduling policy specifies an execution order of a plurality of jobs; using the scheduling policy in a production environment for a period of time, and collecting data indicative of a business impact of each job executed during the period of time; generating a list of all pairwise comparisons of business impact between the plurality of jobs, together with outcomes of the comparisons; marking each pair for which the comparison outcome is inconsistent with the relative execution order of the pair of jobs according to a predefined criteria to create a reinforcement learning batch; and using the reinforcement learning batch to adjust a decision criteria used to determine the scheduling policy.
    Type: Grant
    Filed: September 19, 2019
    Date of Patent: February 2, 2021
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Carlos Henrique Cardonha, Renato Luiz de Freitas Cunha, Vitor Henrique Leal Mesquita, Eduardo Rocha Rodrigues
  • Patent number: 10902857
    Abstract: An onboard control device includes: a deriving section that, on the basis of information that is an object of outputting, derives a conveying degree that expresses an extent to which it is desired to convey the information that is the object of outputting to each of plural occupants who exist within a vehicle; a selecting section that, in accordance with the conveying degrees of each of the vehicle occupants that have been derived by the deriving section, selects an outputting device that is to output the information that is the object of outputting, from among plural outputting devices that exist within the vehicle; and a control section that carries out control for causing the information, which is the object of outputting, to be outputted from the outputting device selected by the selecting section.
    Type: Grant
    Filed: December 17, 2018
    Date of Patent: January 26, 2021
    Assignee: Toyota Jidosha Kabushiki Kaisha
    Inventors: Masaki Tsukamoto, Jun Ikeda, Hideo Hasegawa, Yukiya Yamane
  • Patent number: 10902683
    Abstract: Controlling a mixed reality (MR), virtual reality (VR), or augmented reality (AR) (collectively, MR) environment visualization may involve obtaining a plurality of sensor data from a plurality of data sources; processing the obtained plurality of sensor data using a plurality of data analyzers to identify at least one feature; generating a plurality of annotated data sets, wherein the annotated data sets contain an annotation of the at least one feature; aggregating the plurality of annotated data sets to correlate the at least one feature as a common feature across different annotated data sets of the plurality of annotated data sets; and based at least on the common feature, providing a visualization output representing the MR (VR, AR, or specifically mixed-reality) environment. Disclosed examples enable utilizing of disparate data types from different data sources, localizing the different data a common space, and aggregating results for visualization and/or further analysis.
    Type: Grant
    Filed: April 3, 2020
    Date of Patent: January 26, 2021
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Anthony Ernst, George O. Johnston, Valeriy Trofimov, Gregory Smith
  • Patent number: 10901687
    Abstract: Media content event review systems and methods are operable to present member content reviews of a media content event by presenting a plurality of member avatars in a virtual world, wherein the member avatars present audio commentary about a media content event identified in a user request, and wherein the community members who generated the audio commentary about the media content event have an interpersonal relationship with the requesting user.
    Type: Grant
    Filed: February 27, 2018
    Date of Patent: January 26, 2021
    Assignee: DISH Network L.L.C.
    Inventors: Nicholas Newell, Rob Johannes Clerx
  • Patent number: 10896215
    Abstract: A filtering method and system. The method includes receiving by a computer processor an audio/video data file and filtering data. The computer processor analyzes the filtering data with respect to the audio/video data file and retrieves specified audio/video data portions comprising data objects within frames of the audio/video data file. The computer processor removes gaps existing in the audio/video data file and receives tags comprising instructions for presenting video data of the audio/video data file, audio data of the audio/video data file, and the specified audio/video data portions. The computer processor stores the video data in a first layer of a multimedia file, the audio data in a second layer of the multimedia file, and the specified audio/video data portions in additional layers of the multimedia file. Each of the first layer, the second layer, and the additional layers comprises a tag layer comprising the tags.
    Type: Grant
    Filed: January 3, 2019
    Date of Patent: January 19, 2021
    Assignee: International Business Machines Corporation
    Inventor: Sarbajit K. Rakshit
  • Patent number: 10895907
    Abstract: Image editing on a wearable device includes a system which obtains sensor data via the wearable device. The sensor data includes a representation of hand movement, head movement or voice command associated with a user. The system executes an application for editing an image based on the obtained sensor data. The system provides for display a list of image adjustment types associated with the application. The system selects an image adjustment type based on one or more of the hand movement, the head movement or the voice command. The system provides for display a prompt having options to adjust a property of the selected image adjustment type. The system selects one of the options included in the prompt. The system modifies an image based on the selected option. The system then provides the modified image for storage in a data structure of a memory unit in the wearable device.
    Type: Grant
    Filed: May 1, 2019
    Date of Patent: January 19, 2021
    Assignee: Google LLC
    Inventors: Thomas Binder, Ronald Frank Wotzlaw
  • Patent number: 10891948
    Abstract: A system, method and computer product are provided for processing audio signals. An audio signal of a voice and background noise is input, and speech recognition is performed to retrieve speech content of the voice. There is retrieval of content metadata corresponding to the speech content, and environmental metadata corresponding to the background noise. There is a determination of preferences for media content corresponding to the content metadata and the environmental metadata, and an output is provided corresponding to the preferences.
    Type: Grant
    Filed: February 21, 2018
    Date of Patent: January 12, 2021
    Assignee: SPOTIFY AB
    Inventor: St├ęphane Hulaud
  • Patent number: 10891950
    Abstract: One embodiment provides a method for predicting a next action in a conversation system that includes obtaining, by a processor, information from conversation logs and a conversation design. The processor further creates a dialog graph based on the conversation design. Weights and attributes for edges in the dialog graph are determined based on the information from the conversation logs. An unrecognized user input the conversation system is detected. The unrecognized user input is analyzed and a next action is predicted based on dialog nodes in the dialog graph and historical paths. A guiding conversation response is generated based on the predicted next action.
    Type: Grant
    Filed: September 27, 2018
    Date of Patent: January 12, 2021
    Assignee: International Business Machines Corporation
    Inventors: Lei Huang, Robert J. Moore, Guangjie Ren, Shun Jiang
  • Patent number: 10892772
    Abstract: An audio activity detector device is disclosed. The audio activity detector device comprises a closed loop feedback regulating circuit that supplies an input signal representative of a time-varying voltage signal to a quantizer circuit, wherein the quantizer circuit, as a function of the input signal, converts the input signal to a quantizer discrete-time signal; a first circuit that, as a function of the discrete-time signal, determines a key quantizer statistic value for the quantizer discrete-time signal; and a second circuit that, as a function of the key quantizer statistic value, determines a signal statistic value for the input signal and a gain control value.
    Type: Grant
    Filed: August 15, 2019
    Date of Patent: January 12, 2021
    Assignee: INVENSENSE, INC.
    Inventor: Michael Perrott
  • Patent number: 10885280
    Abstract: A method, system, and computer program product are provided. At least some received event candidate information concerning a possible event is stored as an event candidate in a database. A dialogue is generated with an occupant of a vehicle located in a vicinity of the possible event to obtain and store information to resolve any insufficiency or ambiguity regarding the event candidate in the database. When the information stored in the database regarding the event candidate is determined to be sufficient and unambiguous the event candidate is made into an event in the database. The event is reported to at least one vehicle approaching a location corresponding to the event.
    Type: Grant
    Filed: November 14, 2018
    Date of Patent: January 5, 2021
    Assignee: International Business Machines Corporation
    Inventors: Kenichi Takasaki, Shoichiro Watanabe, Sanehiro Furuichi, Yasutaka Nishimura
  • Patent number: 10887710
    Abstract: A voice-activated computing device configured to transmit a pilot tone and then capture or receive a signal, which corresponds to the pilot tone, reflected from within the environment containing the voice-activated computing device. The voice-activated computing device, or some other computing system or device, analyzes the received signal in order to determine analyze one or more characteristics present within the signal, i.e. noise, echo, etc. Based upon the analysis, models for signal processing can be determined, selected and/or altered. Future signals received by the voice-activated computing device can be processed with such models. The analysis can also allow for the models to be dynamically updated and for models to be dynamically created.
    Type: Grant
    Filed: April 18, 2016
    Date of Patent: January 5, 2021
    Assignee: Amazon Technologies, Inc.
    Inventor: Preethi Parasseri Narayanan
  • Patent number: 10877907
    Abstract: The present invention relates to a multilevel memory bus system for transferring information between at least one DMA controller and at least one solid-state semiconductor memory device, such as NAND flash memory devices or the like. This multilevel memory bus system includes at least one DMA controller coupled to an intermediate bus; a flash memory bus; and a flash buffer circuit between the intermediate bus and the flash memory bus. This multilevel memory bus system may be disposed to support: an n-bit wide bus width, such as nibble-wide or byte-wide bus widths; a selectable data sampling rate, such as a single or double sampling rate, on the intermediate bus; a configurable bus data rate, such as a single, double, quad, or octal data sampling rate; CRC protection; an exclusive busy mechanism; dedicated busy lines; or any combination of these.
    Type: Grant
    Filed: November 20, 2018
    Date of Patent: December 29, 2020
    Assignee: BITMICRO LLC
    Inventors: Ricardo H. Bruce, Elsbeth Lauren Tagayo Villapana, Joel Alonzo Baylon
  • Patent number: 10878813
    Abstract: From a set of information obtained about a user, a profile is constructed representing a speech skill of the user, the set of information including audio, video, and demographic information of the user and other users, the constructing creating new data corresponding to the speech skill of the user in the profile. By correlating analytics of new real-time audio and video information with the new data in the profile, an intervention instruction is triggered automatically, the intervention being directed to change in a voice communication pattern of the user. The intervention is converted to an intervention instruction and the intervention instruction is output in a natural language form. New real-time audio and video information received in response to the spoken natural language instruction is analyzed.
    Type: Grant
    Filed: October 9, 2018
    Date of Patent: December 29, 2020
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Shubhadip Ray, Gregory J. Boss, Norbert Herman, Andrew S. Christiansen
  • Patent number: 10878196
    Abstract: In one example, the present disclosure describes a device, computer-readable medium, and method for sentiment analysis tuning. In one example, the method, includes acquiring a first sentiment analysis-generated score for a first string of text, wherein the first string of text includes a first plurality of words, and wherein the first sentiment analysis-generated score is calculated using a set of first values associated with the first plurality of words, calculating a second value for at least one word of the first plurality of words, based on a non-sentiment-analysis generated score associated with the first string of text, acquiring a second string of text, wherein the second string of text includes a second plurality of words, and wherein the second plurality of words includes the at least one word, and calculating a sentiment analysis-generated score for the second string of text, using the second value for the at least one word.
    Type: Grant
    Filed: October 2, 2018
    Date of Patent: December 29, 2020
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Guy Jacobson, Wen-Ling Hsu, Tan Xu
  • Patent number: 10872600
    Abstract: Implementations relate to techniques for providing context-dependent search results. A computer-implemented method includes receiving an audio stream at a computing device during a time interval, the audio stream comprising user speech data and background audio, separating the audio stream into a first substream that includes the user speech data and a second substream that includes the background audio, identifying concepts related to the background audio, generating a set of terms related to the identified concepts, influencing a speech recognizer based on at least one of the terms related to the background audio, and obtaining a recognized version of the user speech data using the speech recognizer.
    Type: Grant
    Filed: January 16, 2019
    Date of Patent: December 22, 2020
    Assignee: Google LLC
    Inventors: Jason Sanders, Gabriel Taubman, John J. Lee
  • Patent number: 10860713
    Abstract: A method includes receiving marketing campaign associated data. The marketing campaign associated data is data associated with telephony communications from one or more telemarketing sources to a plurality of users. The method further includes applying a machine learning algorithm to the received marketing campaign associated data that determines anomalies associated with a subset of users of the plurality of users. The anomalies are determined based on audio signature of the telephony communications or based on telephony communications from a same source being disguised as different sources. The method includes identifying a marketing content within the telephony communications for the subset of users. The method also includes determining one or more common attributes between users within the subset of users and identifying a source of data breach based on the marketing content and further based on the one or more common attributes.
    Type: Grant
    Filed: February 20, 2019
    Date of Patent: December 8, 2020
    Assignee: RingCentral, Inc.
    Inventor: Christopher Van Rensburg
  • Patent number: 10860685
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media for speech recognition. One method includes obtaining an input acoustic sequence, the input acoustic sequence representing one or more utterances; processing the input acoustic sequence using a speech recognition model to generate a transcription of the input acoustic sequence, wherein the speech recognition model comprises a domain-specific language model; and providing the generated transcription of the input acoustic sequence as input to a domain-specific predictive model to generate structured text content that is derived from the transcription of the input acoustic sequence.
    Type: Grant
    Filed: November 28, 2016
    Date of Patent: December 8, 2020
    Assignee: Google LLC
    Inventors: Christopher S. Co, Navdeep Jaitly, Lily Hao Yi Peng, Katherine Irene Chou, Ananth Sankar
  • Patent number: 10861440
    Abstract: A computing device includes a display configured to present a graphical user interface. The graphical user interface includes a transcript portion configured to display an unannotated transcript representing an ordered sequence of one or more dialogue events involving a client and a computerized assistant, at least one of the dialogue events taking the form of an example client utterance, and an annotation portion configured to display a hierarchical menu including a plurality of candidate utterance annotations. An utterance annotation machine is configured to receive one or more computer inputs selecting, for each of one or more response parameters in the example client utterance, utterance annotations from the hierarchical menu that collectively define a machine-readable interpretation of the example client utterance. An annotated utterance having a predetermined format usable to train the computerized assistant is output to a data store based on the example client utterance.
    Type: Grant
    Filed: December 21, 2018
    Date of Patent: December 8, 2020
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Jesse Daniel Eskes Rusak, Percy Shuo Liang
  • Patent number: 10854334
    Abstract: Systems, methods and computer-readable media are provided for facilitating clinical decision support and managing patient population health by health-related entities including caregivers, health care administrators, insurance providers, and patients.
    Type: Grant
    Filed: January 6, 2014
    Date of Patent: December 1, 2020
    Assignee: Cerner Innovation, Inc.
    Inventors: Douglas S. McNair, John Christopher Murrish, Kanakasabha Kailasam
  • Patent number: 10853440
    Abstract: A method for enhanced web browsing includes displaying additional information associated with potential leads referenced within the web content of web page. The method generally includes receiving, by an executable application associated with a web browser on a computer system, contents of a web page to be displayed by the web browser and parsing the content to identify one or more references to at least one potential lead, such as a business entity. The executable application then determines whether the at least one potential lead is associated with a record stored in a database, and displays the contents of the web page on the browser with the references highlighted and linked to the corresponding record in the database. Upon selecting the highlighted reference, an object comprising the information from the record in the database is displayed in the web browser.
    Type: Grant
    Filed: June 19, 2017
    Date of Patent: December 1, 2020
    Assignee: salesforce.com, inc.
    Inventor: Latesh Semlani
  • Patent number: 10846334
    Abstract: Methods and apparatus for audio identification during a performance are disclosed herein. An example method includes transforming a segment of audio into a log-frequency spectrogram based on a transform using a logarithmic frequency resolution. The log-frequency spectrogram is transformed into a binary image, each pixel of the binary image corresponding to a time frame and frequency channel pair. A matrix product of the binary image and a plurality of reference fingerprints is computed. Based on a number of frequency ranges represented in the binary image, the matrix product to form a similarity matrix is computed. Selecting an alignment of a line in the similarity matrix that intersects one or more bins in the similarity matrix with the largest calculated Hamming similarities. A reference fingerprint is selected based on the alignment.
    Type: Grant
    Filed: February 5, 2018
    Date of Patent: November 24, 2020
    Assignee: Gracenote, Inc.
    Inventors: Dale T. Roberts, Bob Coover, Nicola Marcantonio, Markus K. Cremer
  • Patent number: 10839039
    Abstract: Aspects described herein may provide determination of compliance with accessibility rules by a webpage. A first version of a webpage may be compliant with the accessibility rules. The first version of the webpage may be modified to create the second version of the webpage. The second version of the webpage may be displayed. A voiceover of the second version of the webpage may be initiated. The voiceover may include starting automatic text-to-speech software that reads aloud the second version of the webpage. The voiceover of the second version of the webpage may be recorded and stored. A textual transcript of the stored recording may be generated. Compliance of the second version of the webpage with the accessibility rules may be determined based on the textual transcript of the stored recording and based on the first version of the webpage.
    Type: Grant
    Filed: December 12, 2019
    Date of Patent: November 17, 2020
    Assignee: Capital One Services, LLC
    Inventor: Evan Wiley
  • Patent number: 10838954
    Abstract: This disclosure describes, in part, techniques for identifying user-specific content items and/or time-based content items, as well as techniques for providing the content items to the user. For instance, a remote system may receive first audio data from an electronic device, where the first audio data represents a request to identify content related to a topic. The remote system can then store the topic in a database and use the topic to identify the content. Later, the remote system can then receive second audio data from the electronic device, where the second audio data represents a request for the content. The remote system can then send third audio data to the electronic device that represents at least a portion of the content.
    Type: Grant
    Filed: December 14, 2017
    Date of Patent: November 17, 2020
    Assignee: Amazon Technologies, Inc.
    Inventors: Jose Alejandro Dario Santos, Corinne Russell, Nicholas Martin Peters, Jr., Catherine Michelle Loo
  • Patent number: 10831796
    Abstract: An approach is provided that provides a tone optimization recommendation. The approach obtains a current tone inferred from digital content and a desired tone inference for a target audience. A tone optimization recommendation to reduce a difference between the current tone and the desired tone is determined using a processor. A memory is modified to save the tone optimization recommendation. The tone optimization recommendation is provided.
    Type: Grant
    Filed: January 15, 2017
    Date of Patent: November 10, 2020
    Assignee: International Business Machines Corporation
    Inventors: Rama K. Akkiraju, Hernan Badenes, Richard P. Gabriel, Liang Gou, Pritam S Gundecha, Jalal U. Mahmud, Vibha S. Sinha, Bin Xu