Abstract: According to some implementations, context-based information is provided. The method can establish a first context for a user to start a process of correlation of information from multiple sources. The method can then authorize the user to access information from one or more sources of information. The method can request the first information from the one or more sources of information based on the first context. Based on the first information received from the one or more sources of information, the method can revise the first context to generate a second context. The method can use the second context to correlate second information from the one or more sources of information. The method can filter the second information for the user to determine a relevant subset of information. Eventually, the method can send the relevant subset of information to a client device associated with the user.

Abstract: A risk-based patient monitoring system for critical care patients combines data from multiple sources to assess the current and the future risks to the patient, thereby enabling providers to review a current patient risk profile and to continuously track a clinical trajectory. A physiology observer module in the system utilizes multiple measurements to estimate Probability Density Functions (PDF) of a number of Internal State Variables (ISVs) that describe a components of the physiology relevant to the patient treatment and condition. A clinical trajectory interpreter module in the system utilizes the estimated PDFs of ISVs to identify under which probable patient states the patient can be currently categorized and assign a probability value that the patient will be in each of the identified states. The combination of patient states and their probabilities is defined as the clinical risk to the patient.

Abstract: Asynchronous administration and virtual proctoring of a diagnostic test, where virtual proctoring occurs at a later time and different location than the administration of the diagnostic test.

Abstract: A system and method is provided to allow access to centralised patient data captured from a medical device across an open network to a third party. The system and method receives the request based upon patient-specific information, checks the request and allows access if the request matches stored information.

Abstract: A method for managing applications includes obtaining an application resolution report from an administrative system, wherein the application resolution report comprises a customer query and a response, applying a neural network algorithm on a set of tokens associated with the application resolution report to obtain a vector representation of the application resolution report, performing a probability analysis on each vector in the vector representation, based on the probability analysis, identifying an unanswered portion of the application resolution report, and in response to the unanswered portion of the application resolution report, performing a query resolution.

Abstract: A method of risk score comparison and analysis using wearable devices is illustrated. The method comprising receiving, at a computing device, user data associated with a first user, generating, using the computing device, a first risk score as a function of the user data, and matching, using the computing device, the first user to a second user having a second risk score as a function of user data associated with the second user. Matching the users comprises extracting, from the first risk score, a plurality of first risk score content elements, extracting, from the second risk score, a plurality of second risk score content elements, and matching the plurality of first risk score elements to the plurality of second risk score elements.

Abstract: A method and system for scanning claims data, the method comprising receiving, by a computing system, contract details associated with claims, receiving, by the computer system, prescription transactions data associated with the claims, parsing, by the computer system, the transactions data into column values, and executing, by the computer system, analytics on the parsed transactions. The analytics include comparing the parsed transactions against the contract details for accurate pricing, fees, and accepted treatment protocols concerning dose and quantity, comparing the parsed transactions with independent pricing data that is based on third-party pricing data and drug information, identifying material errors in the parsed transactions, determining withholdings from payment of the claims for a portion above a tolerance level based on the identified material errors. The method further comprising presenting, by the computer system, results of the execution of the analytics to a portal.

Abstract: A device may receive dynamic customer data and static customer data, and may calculate additional customer data based on the dynamic customer data and the static customer data. The device may process the static customer data, the dynamic customer data, and the additional customer data, with a first machine learning model, to determine a next action prediction, and may process the static customer data, the dynamic customer data, and the additional customer data, with a second machine learning model, to determine a next sequence prediction. The device may concatenate the static customer data, the dynamic customer data, the additional customer data, the next action prediction, and the next sequence prediction to generate concatenated data, and may process the concatenated data, with a plurality of machine learning models, to calculate various outputs, and may generate a recommendation for the customer based on the various outputs.

Abstract: An apparatus for data fault detection and repair is disclosed. The apparatus comprises at least a processor and a memory communicatively connected to the at least a processor. The memory instructs the processor to receive a user profile relating to a user, wherein the user profile comprises at least provider data of a user. The memory instructs the processor to generate practitioner data as a function of the user profile. The memory additionally instructs the processor to retrieve remittance data as a function of the practitioner data. The memory then instructs the processor to identify a data fault in at least one of the practitioner data and the remittance data. The memory instructs the processor to initiate a data correction action based on the identified data fault.

Abstract: A system provides for collaborative training in a graphically simulated virtual reality (VR) environment by causing display, by at least one participant device, a first graphical indicium controlled by a first real-time human participant and causing display, by at least one other participant device, a second graphical controlled by a second real-time human participant. A training session is conducted via virtual interaction of the first graphical indicium and the second graphical indicium in the three dimensional virtual reality environment. The first graphical indicium is displayed in the three dimensional virtual reality environment to said second real-time human participant by said at least one participant device. The second graphical indicium is displayed in the three dimensional virtual reality environment to said first real-time human participant by said at least one other participant device.

Abstract: The Use Determination Risk Coverage Datastructure for On-Demand and Increased Efficiency Coverage Detection and Rebalancing Apparatuses, Processes and Systems (“UDRCD”) transforms coverage enrollment request, event signal, ACGG request, search request, props ratios calculation request, encounters build request, episodes build request, price calculation request, price range generation request, price range lookup request inputs via UDRCD components into coverage enrollment response, add-in recommendation, ACGG response, search response, props ratios calculation response, encounters build response, episodes build response, price calculation response, price range generation resp., price range lookup resp. outputs. An episodes build request datastructure identifying an encounter type is obtained. An anchor encounter datastructure is selected. A set of other encounter datastructures for the anchor encounter datastructure is determined.

Abstract: A system, method, and apparatus for universally accessible personal records provides encrypted storage of user-specific data within a personal record linked to a personal record chain of personal records. The personal record chains are stored in immutable form across a plurality of nodes that collectively function as a dispersed, redundant personal record chain data storage system. A secure QR code may act as a patient's private key, and may be scanned by any designated third party in the world who has access to the present invention. When scanned, the private key or password may decrypt the user-specific data and provide a portion or all of the same to the designated third-party. Any changes to the user-specific data within a new personal record may be immutably recorded on the personal record chain and multiple copies and chains of personal records may be stored across more than one node.

Abstract: Systems and methods may include obtaining data identifying a plurality of cancelled health-related appointments for a plurality of patient records stored in a database, the cancelled health-related appointments associated with a shared health event; associating each of the plurality of patient records with a risk category from a plurality of risk categories ranging from a lowest risk to a highest risk; communicating with a client computing device associated with a patient having a cancelled health-related appointment to schedule a return appointment based at least on a risk category, the communicating including receiving current health condition information of the patient; based on the current health condition information of the patient showing symptoms consistent with symptoms associated with the shared health event, identifying the patient as a potential infected patient; and performing contact tracing based at least on people that the patient has contact with while experiencing the symptoms.

Abstract: Systems and methods for automatically processing prescription refills and transfers are disclosed. According to certain aspects, a server associated with a pharmacy may receive, from an electronic device, a message including a digital image depicting a container of a prescription. The server may analyze the digital image to identify a set of visual identifiers depicted in the digital image. Based on the set of visual identifiers, the server may determine whether the prescription is associated with the pharmacy and, based on the determination, may facilitate either a refill of the prescription or a transfer of the prescription to the pharmacy.

Abstract: Techniques for remote monitoring of a patient and corresponding medical device(s) are described. The remote monitoring comprises determining identification data and identifying implantable medical device (IMD) information, initiating an imaging device and determining an imaging program, receiving one or more frames of image data including image(s) of an implantation site, identifying an abnormality at the implantation site, triggering a supplemental image capture mode, receiving one or more supplemental images of the implantation site, and outputting the one or more supplemental images of the implantation site.

Abstract: A method for concurrently handling multiple artifact types includes displaying a multi-artifact handling user interface for concurrently handling a corpus of exception artifacts and a corpus of validated artifacts, wherein the multi-artifact handling user interface includes: a first dynamic artifact user interface component that displays the corpus of exception artifacts in an editable state during a first period, a second dynamic artifact user interface component that displays the corpus of validated artifacts in an un-editable state during the first period, and a transition control toggle button that is selectable to transition: the first dynamic artifact user interface component from displaying the corpus of exception artifacts to displaying the corpus of validated artifacts during a second period, and the second dynamic artifact user interface component from displaying the corpus of validated artifacts to displaying the corpus of exception artifacts during the second period.

Abstract: The disclosure provides systems, methods and machine readable programs for isolation of data. In some implementations, this is performed on a healthcare information system (HCIS). It will be noted, however, that the disclosed embodiments can be used for different fields of endeavor, and for data other than medical patient data. After capturing data elements, such as patient records, the system automatically reviews and can extract the data elements in an isolated location, generates and stores reports, encrypts the reports, and sends them to multiple designated workstations and devices throughout a network at regular intervals to ensure that the most recent patient data is captured. After a compromising event, such as a system outage or a cyberattack, the updated patent data can be accessed locally by way of a locally installed client program.

Abstract: A tool for assessing treatment options within a risk-benefit space (plotting risk against benefit) and provides a superimposed boundary indicating patient risk-benefit preference for assessment of these options. The patient risk-benefit preference can be used to identify a preferred treatment option, and interactive controls can be provided to change risk-benefit preference, risk categories, benefit categories, disease type, and the like.

Abstract: The application relates to devices and methods for determining an administration regimen of a drug to a subject. Determining an administration regimen for a subject comprises computing the amount of drug to be administered to the subject per elemental period of time, and determining and evaluating combinations of at least two dosage forms that can be used to administered the amount of drug, against at least two different criteria. The methods of the invention find applications in the selection of administration regimen for drugs that are available in multiple dosage forms, and especially drugs that are administered routinely over prolonged periods, such as e.g. in the routine prophylaxis of haemophilia.

Abstract: Aspects of the present disclosure describe systems and methods that enable a user of a computing device (e.g., a smartphone, tablet, etc.) to interact with a wearable device worn by the user. In one embodiment, the computing device provides a touchscreen-based graphical user interface (GUI). The GUI displays a three-quarter view of a plurality of icons arranged in a ring, where each of the icons is associated with a respective health/fitness parameter (e.g., heart rate, blood oxygen saturation, etc.). The GUI enables the user to interact with the wearable device through the computing device, via swiping gestures, presses of icons, and press-and-holds of the icons.

Abstract: A server includes: a communication device configured to acquire information on a user who is to receive a physical exam, the information including a residence of the user and an examination item of the user; and one or more processors configured to determine a travel schedule of a plurality of vehicles each configured to perform one or more of a plurality of the examination items of the physical exam, the travel schedule being a schedule for the vehicles that offer the examination items of a plurality of the users to travel around the residences of the users.

Abstract: Techniques are disclosed for coordinating interactions between a user device and a plurality of accessory devices. In one example, a user device receives information identifying one or more accessory devices in communication with the user device. The user device may implement accessory interaction instances for each of the identified accessories. A first accessory interaction instance can be associated with a first accessory among the identified accessories and receive a first audio input from the first accessory corresponding to a user request. The first accessory interaction instance can process a portion of the received audio input and receive a first response from a server computer. The user device may then transmit the first response to the first accessory device.

Abstract: In an approach to monitoring and querying autobiographical events, one or more computer processors receive data from one or more sensors associated with a user. Based on the received data from the one or more sensors, one or more computer processors detect an autobiographical event associated with the user. One or more computer processors convert the received data from the one or more sensors into one or more observations associated with the autobiographical event. One or more computer processors convert the one or more observations into one or more questions associated with the one or more observations. One or more computer processors query the user with the one or more questions. One or more computer processors receive at least one response to the one or more questions from the user.

Abstract: A computer-implemented method includes receiving design and/or engineering data (D/E data) corresponding to a prototype representation of a product and transmitting one or more inputs derived from the D/E data to one or more digital engineering tools for processing. The method also includes receiving engineering-related data outputs from the one or more digital engineering tools and receiving data corresponding to one or more common validation and verification (V&V products). The method further includes identifying one or more requirements for the product based on the data corresponding to the one or more common V&V products; determining whether or not the one or more requirements have been satisfied; and presenting information corresponding to the engineering-related data outputs and/or the data corresponding to the one or more common V&V products. The method also includes receiving instructions from the user device, and performing one or more manipulations of the D/E data.

Abstract: In some examples, a data aggregator and anonymizer is provided for selective encryption of test data.

Abstract: Systems and methods for determining predictive model types are provided. A method may include generating a predictive model for a web page of a web site, wherein the web page includes a configuration defining one or more objects presented with the web page, and wherein each object is associated with a predictive model. The method may include determining one or more predictive model types that are associated with the predictive model, determining one or more performance indicators that correspond to each determined predictive model type, wherein performance indicators represent one or more benefits to a website, selecting a predictive model type of the predictive model out of the one or more predictive model types, wherein the predictive model type is selected based on a performance indicator corresponding to the selected predictive model type, and determining a configuration of the web page using the selected predictive model type of the predictive model.

Abstract: A cleaning wizard monitors and provides feedback for cleaning of medical equipment to ensure that cleaning is performed based on best practices. The cleaning wizard receives a video stream comprising an item of medical equipment and inputs a first set of video frames from the video stream into a first machine learning model. The first machine learning model is trained to output whether the first set of video frames corresponds to activity that initiates a cleaning protocol for the item of medical equipment. Responsive to the cleaning protocol being initiated, the cleaning wizard inputs a second set of video frames into a second machine learning model trained to output whether the second set of frames meets criteria of the cleaning protocol. Responsive to all criteria of the cleaning protocol being met, the cleaning wizard transmits a notification to an operator that the cleaning protocol is complete.

Abstract: A system for electronic patient care includes a gateway and a medical device. The gateway is configured to provide at least one of a routing functionality, a medical device software update, and a web service. The medical device is configured to operatively communicate with the gateway using the web service.

Abstract: A data quality evaluation system can automatically detect one or more types of data anomalies or other data quality issues associated with a data processing system that may impact the quality of output generated by the data processing system. For example, the data quality evaluation system can detect data errors associated with data, detect when data is not received by the data processing system in compliance with defined schedules, detect when elements of the data processing system may be mishandling data, and/or detect when patterns of data does not correspond with historical patterns or validation data. By automatically detecting such data quality issues, technical issues or problems causing the data quality issues can be investigated and corrected.

Abstract: Data is received by an automated spoken language learning and assessment system that includes a passage of text comprising a response to stimulus material. Thereafter, at least one machine learning model is used to detect absent key points within the passage of text and/or location spans of key points in the passage of text. The at least one machine learning model can be trained using a corpus with annotated key points and a span for each key point. In addition, each of the detected key points is scored by at least one key point quality model to result in a corresponding key point score. Diagnostic feedback targeting content development skills is then determined based on the detecting and using the key point scores. Data can then be provided which characterizes such diagnostic feedback. Related apparatus, systems, techniques and articles are also described.

Abstract: The present disclosure provides for the automatic measurement of measurable incidental routine parameters (MIRP). MIRP can include every movement of the body and a user's routine. This data can be incorporated into an accurate and comprehensive evaluation of a user's routine. The present disclosure functions by identifying normalcy for an individual in the consistency of habitual movement and behavior. This normalcy can become an indicator of wellness. Therefore, the present disclosure provides systems or methods which can objectively analyze a user's behavior to provide holistic predictors and analysis of a user's health.

Abstract: A method and system may provide an automated pharmacy processing system which automatically processes an electronic prescription by converting the electronic prescription into a pharmacy prescription record. In this way, an electronic prescription can be filled by a pharmacist without manual data entry. The system receives an electronic prescription and compares data from the electronic prescription with entries in one or more pharmacy database(s). When there is a match between the electronic prescription data and an entry in the one or more pharmacy database(s), the system populates the pharmacy prescription record with data from the matching pharmacy database entry. If all of the data fields from the pharmacy prescription record have been populated the pharmacist can fill the electronic prescription.

Abstract: Systems and methods for electronically tracking one's location, activities, and behaviors for use in organizations such as prisons are disclosed. A database stores inputted information and may be encrypted. The user may attach files, pictures, videos, or the like. The logbook may have emoticons for tracking travel, medications, bed checks, and sights and sounds. A master facility view enables data viewing of users in a facility. Offline data entry and the ability to share information with other users are present. Preferably, the system will be integrated with cameras and scanning devices present in an organization, such that the user may use the scanning device at the organization to track his or her location, which will then be automatically integrated into the electronic system. The system may comprise Quick Response codes unique to the user or biometric assistance to detect and store the location of the user at any given time.

Abstract: Systems and methods are provided for providing a personalized therapeutic presentation. A system includes a treatment presentation data store configured to store one or more data structures associated with a personalized therapeutic presentation for a client, where the one or more data structures include client biographic data, client symptom data, client goal data, and media data. A treatment generation engine is configured to generate a treatment presentation for the client based on data stored in the treatment presentation data store, wherein the treatment presentation is designed to treat a symptom identified by the client symptom data to achieve a goal identified by the client goal data, where the treatment presentation comprises a sequential presentation of media identified by the media data that is selected to treat the symptom to achieve the goal.

Abstract: Provided herein is an engagement and care support platform (“ECSP”) computer system including at least one processor in communication with at least one memory device for facilitating senior user engagement. The processor is programmed to: (i) register a user through an application, (ii) register a caregiver associated with the user through the application, (iii) generate a senior profile based upon user personal and scheduling data, (iv) build a daily interactive user interface that reflects the senior profile, (v) display the daily interactive user interface at a first client device associated with the user, (vi) cause the first client device to initiate a daily interaction prompt to the user, (vii) determine whether any user interaction was received in response to the daily interaction prompt, and (viii) transmit a daily update message to a second client device associated with the caregiver, including an indication of whether any user interaction was received.

Abstract: It is provided a method for checking quality of a treatment plan, wherein a treatment plan specifies a distribution of radiation to thereby provide radiation to a planning target volume. The method is performed by a quality assurance device and comprises the steps of: obtaining a treatment plan and a corresponding first dose, the treatment plan having been calculated in a treatment planning system, the first dose being a predicted dose to be deposited in the patient using the treatment plan; initiating a calculation of a secondary dose, being a dose deposited by the treatment plan, using a secondary dose calculation algorithm; repeatedly calculating a confidence interval of a comparative statistical measurement by comparing the first dose and the secondary dose over a defined geometric volume; and interrupting the calculation of the secondary dose when the confidence interval is better than at least one predefined criterion.

Abstract: A computer-implemented method for automated data record resolution includes: receiving an unmapped data record comprising a plurality of data fields, wherein at least one data field of the plurality of data fields causes a mapping error between the unmapped data record and a plurality of validated data records; generating, from the plurality of validated records, a resolution candidate record for the unmapped data record based on detecting the mapping error between the unmapped data record and the plurality of validated data records; and automatically re-assigning one or more data records of the computer database that are digitally associated with the unmapped data record to the resolution candidate record.

Abstract: A method of determining and displaying an area of interest of a digital microscopic tissue image from a plurality of the same, the images jointly forming a patient-specific image record, includes: displaying an initial area of interest of a particular image on a primary screen; accepting touch gestures from the user on a touch-based input device positioned substantially horizontally at the desk; upon receiving a touch gesture from a first class of touch gestures, determining an updated area of interest within the particular image and displaying the updated area of interest of the particular image on the primary screen; and upon receiving a touch gesture from a second class of touch gestures, switching from the particular image to a different one of the images and displaying an initial area of interest of said different one of the images on the primary screen.

Abstract: The present invention relates to latency compensation for image processing devices. In order to assign overlay data to frames of a raw image stream (210), past frames within a selection of frames of the raw image stream are considered, which past frames already underwent image processing. A current frame of the raw image stream (210) is compared to the past frames contained in the selection of frames, and that one of the past frames is identified that is most similar to the current frame. Overlay data from the identified past frame are chosen and assigned to the current frame. Thus, the current frame can be presented together with the assigned overlay data chosen from the most similar past frame and without the need to wait for the result of a computationally expensive and time-consuming image processing of the current frame.

Abstract: Disclosed herein is a doorway that facilitates passage from an inside to an outside, and which includes a barrier that moves between opened and closed positions based on commands sent by a computer. Sensors measure signals indicating whether a first user is on the outside, and whether a second user on the inside. The computer detects that the first user is on the outside and receives, from a device of the first user, an indication indicating the first user is healthy. The computer detects whether the second user is on the inside, and commands the barrier to move to the opened position if: (i) the second user is not on the inside, or (ii) the second user is on the inside and the computer receives, from a device of the second user, an indication indicating the second user is healthy.

Abstract: A method, apparatus and computer program product are provided for partitioning prescription transaction costs in an electronic prescription transaction by determining a credit amount to be applied to prescription transaction, based on an alternative cash price. In circumstances which an associated prescription claim is rejected or determined to be likely rejected, such as due to a requirement for prior authorization, a patient may still be motivated to purchase a prescription via a cash transaction, particularly with the credit amount applied. The prescription transaction may be reformatted to indicate a cash transaction and include the credit amount, and may exclude benefit information. The credit amount and a reformatted prescription transaction may be transmitted to the pharmacy computer or other third party computer.

Abstract: A method, computer program product, and computing system for: monitoring a meeting between a patient and a medical entity during a medical encounter; gathering information during the medical encounter, thus generating gathered encounter information, wherein the gathered encounter information includes video-based content of the patient; generating video-based content information via artificial intelligence, wherein the video-based content information is based at least in part upon the video-based content and/or the gathered encounter information and is configured to provide guidance to the medical entity concerning the video-based content; and providing the video-based content information to the medical entity.

Abstract: Systems including an elliptical machine and a processing device. The processing device may be configured to receive, before or while a user operates the elliptical machine, one or more messages pertaining to the user or a use of the elliptical machine by the user. The processing device may be also configured to determine whether the one or more messages were received by the processing device. In response to determining that the one or more messages were not received by the processing device, the processing device may be configured to determine, via one or more machine learning models, one or more actions to perform. The one or more actions may include at least one of initiating a telecommunications transmission, stopping operation of the elliptical machine, and modifying one or more parameters associated with the operation of the elliptical machine.

Abstract: Methods, apparatus, systems, computing devices, computing entities, and/or the like for using machine-learning concepts (e.g., machine learning models) to determine predicted taxonomy-based classification scores for claims and dynamically update data fields based on the same.

Abstract: Data related to the adherence of a patient to a therapy regime can be collected from multiple medical devices, each of which may have an incomplete data set with data entries associated with times. Each incomplete data set represents a portion of a complete data set. The data sets can be integrated to create a complete data set with data entries from each incomplete data set being arranged in a temporal sequence with respect to one another. A report may be generated, the report having the data entries of the complete data set or a function of the data entries of the complete data set.

Abstract: An alarm threshold setting suggestion method, a system and a monitor are provided in the disclosure. The method includes: obtaining monitoring data of a patient, determining whether the current alarm threshold associated with a monitoring parameter needs to be adjusted or not according to the monitoring data, and if yes, generating threshold setting suggestion information according to the monitoring data and the current alarm threshold associated with the monitoring parameter; and outputting the threshold setting suggestion information. In this way, not only is the user prompted to adjust the alarm threshold, but also the threshold setting suggestion information is provided for user reference, which are beneficial to relieving the problem of alarm fatigue.

Abstract: In one embodiment, a process: monitors an access pattern of database objects on a user-connection basis; calculates a wait-time metric for database sessions for the objects; classifies a first number of often-used objects and a second number of not-recently-used objects; classifies the wait-time metric for the database sessions as a wait-time classification that is one of either: an acceptable wait-time metric, a warning-level wait-time metric, or a critical-level wait-time metric; and generates a graphical interface that indicates, for each user-connection pairing of the particular database, an associated wait-time metric and a graphical indication of an associated wait-time classification, as well as an associated first number of often-used objects and an associated second number of not-recently-used objects.

Abstract: A method, apparatus and computer program product are provided for partitioning prescription transaction costs in an electronic prescription transaction by determining a credit amount to be applied to an adjudicated prescription claim. The credit amount may be applied based on a co-pay amount provided by an adjudication computer and/or historical data, and may be adjusted according to an alternative cost obtained from an alternative cost data source. The alternative cost may be a cost for which a government sponsored plan can obtain the prescription. The remaining patient pay amount may be transmitted to a pharmacy computer such that a patient can purchase the prescription for a discounted cost.

Abstract: A method including retrieving an information for a subject, the information comprising a disease of the subject, a subject condition, and a previous condition. The method includes parsing a contract between a provider and a payor to identify a measurable value and identifying a contract success factor and a social determinant for the disease in the subject based on the subject condition, the measurable value, the previous condition, and the contract. The method also includes identifying multiple options available for the provider in a treatment of the disease in the subject. The method also includes identifying an expected condition based on the performance parameter and on the disease of the subject, and providing a recommendation to the provider for an action to improve the expected condition. A system and a non-transitory, computer-readable medium storing instructions to perform the above method are also provided.

Abstract: An electronic processing system agent accesses population health literacy data from at least 100 individuals pertaining to assessed health literacy of members of the population, and demographic data from the population corresponding to age, race, and education level. The agent collects skills data from the patient corresponding to a set of questions relating to skills needed for understanding therapeutic instructions, and personal data relating to the patient's age, race, and education level. The agent carries out a polytomous logistic regression using the collected population health literacy data, demographic data, skills data, and personal data to assign a health literacy level to the patient corresponding to one of a plurality of groups, and communicates a strategy for the patient corresponding to the patient's assigned health literacy level, in real time, to enable the patient to have a communication of therapeutic instructions when the patient has responded to the set of questions.