Abstract: A system, method and computer program product for determining at least one association between at least one business process and at least one network entity. The system maps at least one user to the business process. The system maps the user to at least one network end-point. The system maps the network end-point to at least one application. The system maps the network entity to the application. The system identifies the association among the business process, the user, the network end-point, the application and the network entity based on one or more of the mappings.

Abstract: Some embodiments provide a credibility system including an interface portal for presenting a holistic view of entity credibility. To provide the holistic view, the credibility system aggregates credibility data from multiple data sources. The aggregated credibility data is processed and ordered to present different dimensions of entity credibility, with each dimension graphically presented in the interface portal through an interactive credibility module. In some embodiments, the credibility data associated with each credibility module is processed to produce at least one value that quantifiably represents the credibility data. In some embodiments, the credibility data associated with each credibility module is hierarchically ordered to present the credibility data in a drill-down fashion with each hierarchical layer presenting more detailed credibility data for better understanding the credibility data presented in the preceding layer.

Abstract: When a problem occurs in a system, an evaluation as to whether or not an important information service or an important person receiving the service is influenced, and an evaluation of the degree of the influence, are performed. Accordingly, an information processing device for notifying an information service providing state is provided with: an acquisition unit for acquiring measurement values regarding monitoring target items relating to the information service; an importance degree calculation unit for calculating the degree of importance regarding the information service or a person receiving the service; a determination unit for determining a degree of violation of the conditions, by comparing the measurement values with a plurality of conditions required in relation to the monitoring target items relating to the information service; and an image generation unit for generating an image indicating the degrees of violation of the conditions.

Abstract: A method of and system for managing on-demand service offerings in a service delivery chain. The method comprises the steps of a service provider announcing upfront capacity pricing, an on-demand premium structure, and an on-demand exercise structure; a service distributor committing to upfront capacity and to units of on-demand options; and the service provider provisioning a number of resources to the collection of service distributors. Preferably, the upfront capacity pricing includes three components. A first component is a price structure for capacity or resources to be purchased for immediate use, a second component is an on-demand premium structure, and a third component is an on-demand usage fee structure.

Abstract: Apparatus and methods for reducing infrastructure failure rates. The apparatus and methods may involve reduction of data complexity. The reduction may be based on the use of nonlinear analysis to derive representative variables, which may be multi-valued. Multi-valued variables may be consolidated. A model may be developed based on the values and relationships of the derived variables. The model may be applied to assess the risk involved in a prospective infrastructure change.

Abstract: A device, method, and program product are disclosed which are configured to receive, at a risk analysis engine, one or more business service models from a configuration management database, wherein the one or more business service models each comprises a set of configuration items, and wherein the one or more business service models each indicate a type of configuration item and a connectivity of the configuration item; send the set of configuration items to a vulnerability assessment tool; receive, from the vulnerability assessment tool, one or more vulnerability assessment scores for each configuration item within the set of configuration items; determine an overall business service vulnerability score for each of one or more business services based on the one or more business service models and the vulnerability assessment scores received from the vulnerability assessment tool; and output electronically the overall business service vulnerability score.

Abstract: A user interface and processes are provided to monitor contracts for the delivery of products and/or services to different customers. The user interface provides a comprehensive visual display such that a user can view multiple contracts and a variety of performance information for each contract. The user interface also enables a user to update performance indicators for a contract and to identify contracts that require heightened scrutiny or action to mitigate current problems or potential issues.

Abstract: In one exemplary implementation, a system includes an input/output interface for receiving first, second, and third portions of data from first, second and third nodes respectively. The three portions of data contain three respective metrics. The system further includes a processor that is used to generate a primary traversal graph for analyzing interactions between the first, second and third nodes. The analyzing includes designating the first node as an independent node upon detecting that the first metric is an independent metric, and designating a combination of at least the second and third nodes as an integrated node upon detecting a circular interdependency that includes the second and third metrics. The processor is further used to generate a secondary traversal graph for analyzing interactions between the independent node and the integrated node and to determine a cost impact associated with the independent node and/or the integrated node.

Abstract: Embodiments of the present invention provide systems, methods, and computer program products for an operational reliability index (“ORI”) scoring system in the knowledge management system that is standardized and centralized across the channels and sub-channels in an organization. The ORI system scores the reliability or confidence of the channels, sub-channels, and applications in an organization. The ORI receives reliability data associated with one or more predictability factors related to a business application. The ORI determines predictability factor reliability scores for each of the one or more predictability factors based on the reliability data and weighted values assigned to the predictability factors. Weighted values are also assigned to the categories, applications, sub-channels, and channels.

Abstract: A method of determining a selection of well measurements and/or their respective control parameters is described based on a global target having predetermined sensitivities to a multitude of uncertainties associated with input variables to a model including the step of ranking measurements and control parameters in accordance with their capability to reduce the uncertainties of input variables identified as most sensitive input variables through simulations using the model or a reduced variant of the model.

Abstract: The present invention relates to a system and method for reducing risk to a firm and firm program and, more particularly, to reducing risk and improving yield or performance by considering firm strategic intent, phase, and integrated visuals. The current invention identifies, quantifies, and integrates strategic intent into the risk mitigation procedure by modifying the consequence chart, by dividing the program into phases, and by depicting risk related metrics, including strategic intent, that are associated with the risk element, the program, and/or the firm in a three dimensional graph.

Abstract: A service task request ordering or prioritization system which has the intelligence to check all incidents on accounts supported by the Delivery Team in the current month, check the customer Service Level Agreement (“SLA”), check monthly ticket number average and calculate for a customer (or all customers) a priority level. The priority level assigned to a customer may be relative to other customers, or it may be an absolute indication of priority without regard to other customers. With this information, when a new ticket is opened, if this ticket is crucial to maintain the SLA according to the contract, the ordering will be based upon the priority level. For example, a light and/or sound alarm may turn on to indicate to the Delivery Team that a new ticket requires urgent attention based on its calculated priority level.

Abstract: A system and method are provided for identifying exposure concentrations. The process of determining exposure concentrations may include organizing exposure data, defining parameters, determining elevated exposure concentrations, and providing output results. The exposure data may relate to at least geographical locations, policies, accounts, portfolios, treaties, and other exposure data. The parameters may be defined to include at least an area of analysis, a region of interest, a threshold amount, results parameters, and other parameters. The exposure concentration may include at least defining and locating exposure locations using various techniques. The results may be presented using textual, graphical, or other display schemes. The output may be configured to convey information such as positional accuracy of an identified area, exposure accumulation in a defined area, and other information.

Abstract: Embodiments of the invention relate to identification of risks in a brand commodity supply chain. Risks are centrally assessed and a single holistic image of the risk assessment is provided. Specifically, risks are assessed vertically and horizontally across the supply chain, brand, and commodity. Risk identification techniques may be applied to the identified risks to reduce supply chain disruption and to enable continued manufacturing.

Abstract: The system and method of the present disclosure allow the user to enumerate a set of risk factors for each financial metric time-profile projection, and respond to a set of questions that is linear in the number of risk factors. In one embodiment, the risk elicitation on each risk factor uses user input of likelihood of risk and impact and/or severity. On each of the risk factors for any given nominal, financial projection estimate, the inputs are systematically converted into a net impact distribution for that nominal, financial estimate.

Abstract: The content of an operating instruction to each worker in a manufacturing process is controlled in the following way based on a manufacturing direction to the worker and on manufacturing achievement, work proficiency, and the like of the worker for the manufacturing direction. A deviation between a manufacturing direction and manufacturing achievement is calculated. Manufacturing direction parameters acting as factors of the calculated deviation are specified for each product to be manufactured. The above information is stored in a deviation factor database. For a new manufacturing direction, manufacturing direction parameters therein are checked against the deviation factor database to determine alarm information to be given to a worker on a manufacturing line, and the determined alarm information is outputted.

Abstract: A system and method of managing partner organizations. Partners and partner capabilities and objectives are defined. Partner capability questions are generated and partner capability facts are automatically collected from the partners. Gaps in partner capabilities are identified, wherein the gaps are a function of the collected partner capability facts. One or more partner capabilities are selected and automatically improved. Automatically improving includes informing each partner of gaps in their capabilities, automatically collecting partner capability facts relevant to the gaps and measuring improvement in the selected partner capabilities. Partner capabilities are monitored to ensure that improvements remain in place.

Abstract: An invention to avoid the leading cause of IT and network downtime. The invention predicts the risk of failure of planned system changes and modifies the situation to avoid risks.

Abstract: There is disclosed a method and apparatus for assessing risk associated with a vendor. The method includes receiving vendor information from a vendor, the vendor information including uniquely identifying data, acquiring a first data set associated with the vendor from a third party and acquiring a second data set including a history of transactions with the vendor. The method further includes aggregating the vendor information, the first data set and the second data set into a vendor collective data set and identifying a risk factor using the vendor collective data set.

Abstract: Assessing resiliency of facility configuration strategies, in one aspect, may employ a mathematical model representation of facility configuration. Organization environment factors and one or more desired performance metrics associated with the organization may be determined. A technical model specification that defines the configuration of facilities of the organization may be received, and a mathematical model representation of the configuration may be created. The mathematical model representation is solved for steady-state characteristics, and one or more values may be estimated respectively of the desired performance metrics based on the steady-state characteristics. The resiliency may be measured based on the estimated one or more values.

Abstract: An operator's terminal (2) determines a churn risk value associated with a first UE (User Equipment) belonging to a group of operator-connected UEs of a telecommunication system, each UE of the group associated with an initial churn risk value, which depends on the usage. Further, direct weight factors are determined (51) for each direct connection to the first UE, and linked weight factors are determined (52) for each non-direct connection, the weight factors indicating the connectivity between the UEs. Then, the churn risk value is determined (54) based on the initial churn risk values and said weight factors.

Abstract: According to one embodiment, a system includes a memory, a processor, and an interface. For a first region, the processor calculates a risk associated with a political situation of the first region, a risk associated with a legal situation of the first region, a risk associated with an economic situation of the first region, a risk associated with a social situation of the first region, a risk associated with a technological situation of the first region, and a risk associated with an environmental situation of the first region. For a first entity, the processor calculates a risk associated with an exposure level of the first entity in the first region. Based at least on these calculated risks, the processor calculates a ranking for the first region, the ranking representing an amount of risk to the first entity in the first region. The interface communicates the ranking for display.

Abstract: A method of mass manufacturing is provided wherein an assembly (e.g., a passenger vehicle) is manufactured from a plurality of parts. The method comprises the steps of licensing/selecting/auditing engineering firms and independent contractors to mass manufacture the assembly in an efficient manner. Reputable agencies are designated to finance loans having a payback schedule extending substantially over the life of the manufactured assembly. The manufactured assemblies are then delivered to individuals who have obtained financing, preferably without dealer intermediates.

Abstract: Processes, machines, and computer-readable media are provided for proposing and evaluating pilot projects. A project management system stores feedback items specified by agents of an organizational entity in association with a pilot project. An agent may submit a feedback item in association with a type of feedback such as: problem reporting feedback, action recommending feedback, question asking feedback, feature recommending feedback, or feature listing feedback. The project management system causes display, to an agent on a type-selection interface, of two or more options, each corresponding to a different type of feedback on the pilot project. The project management system receives a selection of an option to view or create feedback items of a type. In response, the project management system causes display of feedback items of the particular type and an option to create a feedback item of the particular type.

Abstract: Risk management systems and methods for plant EPCCOM are described. The system comprises a risk management database for storing risk objects, each object representing a real-world risk mitigation factor. A risk recommendation engine is communicatively coupled to the risk management database and is configured to provide recommendations for mitigating and managing risks as a function of efficacy attributes of the risk objects. The efficacy attributes represent the effectiveness mama of previously implemented and/or simulated risk mitigation strategies. The efficacy attributes are preferably multi-variable dependent and are defined by prioritizing and weighing different objectives.

Abstract: The present invention pertains to an analytics engine, system and method for providing risk/opportunity assessment and decision support solutions to users, such as for life sciences and healthcare constituents. The system includes an ontology based risk analytics engine that enhances its clients' decision making by systematically identifying and quantifying knowledge, which presents unexplored opportunities or risks. This independent review and evaluation leads to action plans that optimize critical project planning, improve success and outcome and lower costs. The system complements and extends existing internal decision processes and facilitates the systematic and unbiased application of knowledge to assist in making the best-informed decisions.

Abstract: Systems and methods for cost-based fulfillment tie breaking are disclosed. In some embodiments, a method may include receiving an indication of an order for an item stocked in a plurality of fulfillment centers, where a difference between a cost of fulfilling the order with one of the plurality of fulfillment centers and a cost of fulfilling the order with another one of the plurality of fulfillment centers is within a specified amount. The method may also include selecting a given one of the plurality of fulfillment centers to fulfill the order based, at least in part, upon expected costs corresponding to inventory positions that would result from fulfilling the order with each of the plurality of fulfillment centers.

Abstract: System and methods for task management of rule based tasks. The task management system of the invention includes various modules that work together to accomplish task monitoring, scheduling, prioritization, compliance and reporting. A task management module facilitates the development of task compliance by scheduling and prioritizing tasks based on the needs of the enterprise. The tasks are provided in task modules that set out specific steps for completing the tasks. A common database is operatively connected to the task management module, task module and other modules to maintain the rules and policies, the tasks to be completed and the responses to those tasks.

Abstract: An automated pre task planning document library system for creating, maintaining, processing, storing, and delivering arranged pre task planning documents suitable for identifying assignments that may mitigate harm from identified hazards associated with task elements that may be performed in the completion of a task.

Abstract: Assessing risks arising from relationships with third-parties that support the operations or strategic goals of an organization, such as a bank, are provided. A risk assessment system receives risk assessment values respectively corresponding to the likelihood, severity, and control for a risk item associated with a third-party relationship. The risk assessment system then determines a risk priority value for the risk item based on the risk assessment values. The risk assessment system may prioritize multiple risk items according to their respective risk priority values, risk categories, or both. In some arrangements, the risk assessment system may identify a risk item for additional risk mitigation and determine a risk mitigation action plan for the identified risk item.

Abstract: A method, a system, and a device for monitoring risks associated with at least one business process, including: evaluating at least one of a plurality of document instances, wherein each of the document instances includes, in association therewith, a plurality of document values, against a plurality of risk categories; implementing the plurality of risk categories pursuant to at least one acceptable risk policy approved for the at least one business process; and qualifying at least one of the at least one of the plurality of documents pursuant to an approval rating of the at least one document in at least one risk category. The system, method, and device efficiently monitor risk, and allow for flexibility in modifying or updating risk policy.

Abstract: Systems and methods for providing project management tools and instructions are disclosed. The systems and methods generally include: (a) performing an initial assessment to determine a pre-existing project management status for a plurality of project management parameters; (b) establishing a substantially equivalent quality level for the project management parameters based on the initial assessment; (c) creating an implementation plan including instructions for implementing a plurality of the project management parameters at the substantially equivalent quality level; and (d) providing training materials based on the implementation plan.

Abstract: A method and system of reducing risk in the life cycle of a product, in one aspect, obtain one or more tasks required to achieve an overall task, determine risk impact of each task, the risk impact being an impact of each task on the likelihood of failure for the overall task and compute risk of overall task based on risk impacts of the tasks. The method and system utilize said risk impact of each task to schedule the tasks in such a way so as to reduce said risk of overall task as rapidly as possible.

Abstract: System and method for risk assessment of compliance are disclosed. A database is provided, which contains mapped compliance data components related to regulations, requirements, policies and standards, controls, and assets. Users can specify the weighting of the data components based on the user's business requirements. Manual and automated assessments are used to measure and determine the state of compliance of assets, such as people, processes, and technology. In particular, assessments may be performed on the standards and controls related to people, processes, and technology. Various compliance and risk indices are computed based on the compliance status of the standards and controls. Reports and analysis using the compliance data components and the compliance and risk indices are provided to quantify compliance risks and to assess overall compliance.

Abstract: A method and system for collaboratively managing risk is presented. In one embodiment the method comprises analyzing a node in a risk network when an output of said node violates a control limit, identifying a cause of said violation of said control limit, creating a mitigation action in response to said node violating said control limit, performing said mitigation action, said mitigation action having an influence on said output of said node, and measuring said output of said node to determine effectiveness of said mitigation action on said node, wherein a program using a processor unit executes one or more of said analyzing, identifying, creating, performing and measuring steps.

Abstract: Embodiments including systems, computer-implemented methods, and computer-readable media can generate an outsourcing questionnaire interface to be displayed at a display. The outsourcing questionnaire interface can include a plurality of questions, relating to a plurality of outsourcing dimensions, and a corresponding plurality of response fields for users to respond with respect to a business process. Embodiments can further determine a plurality of dimensional scores for the business process responsive to a plurality of user-selected responses received at the plurality of response fields. Embodiments can further generate an outsourcing recommendation interface, to be displayed at the display, that is a graphical chart including a process-recommendation bubble, for the business process, which can be displayed having a position and size in the graphical chart determined responsive to one or more of the plurality of dimensional scores.

Abstract: Various embodiments of systems and methods for automatic calibration a risk level of a role are described herein. Automatically and periodically a risk level of a role is evaluated based on various risk factors associated with the role. Risk factors' values are determined by respective risk factor aggregators. Risk factors are assigned weights to determine their influence degree on the risk level of the role. The risk level of the role is computed by a risk calibration engine based on the determined risk factors' values and assigned weights, respectively.

Abstract: Methods and systems for facilitating transactions are disclosed. A method for identifying corporate risk, implemented on a computer system, includes obtaining corporate data on computer-readable media, the corporate data comprising at least one of internal data and external data, obtaining behavioral corporate data from the corporate data on computer-readable media, the behavioral corporate data comprising at least one event data point, obtaining data indicative of risk-creating behavior from the behavioral corporate data on computer-readable media by evaluating the corporate data against a knowledge-base of characteristic risk-creating behavior, and communicating the data indicative of risk-creating behavior to a user as threat vectors with at least one dimension, the threat vectors displayed on a graphical user interface.

Abstract: Customer relationship management (CRM) system for enhanced retention of customers of a business entity. In one embodiment, a historical data corresponding to a customer is maintained in the CRM system, with the historical data including information on prior interactions between the customer and the business entity. On receiving a call from the customer, the historical data is identified and an attrition risk (indicating the probability of retaining the customer) is computed based on the identified data. Different offers based on the computed attrition risk are then determined and communicated to the customer during the call.

Abstract: A system and method is provided for on-site site risk assessment and to encourage collaboration between professional disciplines related to land development and construction projects. A graphical risk analysis system is provided based on answers to interdisciplinary questions related to risks. Use of the system promotes a complete checklist of interdisciplinary and informational consultation which, when completed for a project, assesses the risk related to construction site development and allows for reduction in risk as the project progresses.

Abstract: The invention is a computer-based method for identifying and managing conflict identification within an organization. Specifically, the present invention preferably provides the organization with the ability to: (1) identify conflicts through preset factors; (2) designate trigger levels for each conflict; (3) identify the sources of each conflict; (4) provide email notifications of the identified conflict; (5) efficiently allocate existing resources by designating certain personnel to address the identified conflict; (6) suggest conflict intervention and de-escalation strategies to address the identified conflict; (7) provide a continuous feedback loop until the identified conflict is resolved; (8) provide users with a list of completed and pending assessments; and (9) provide a reporting scheme to track each conflict within the organization.

Abstract: A method for commodity sourcing management or commodity management includes identifying a plurality of divisions of commoditization. A plurality of sourcing options for at least one of the divisions of commoditization are identified, as well as a plurality of financial instruments. The method includes correlating the plurality of divisions of commoditization, the sourcing options and the financial instruments so that they are commonly commensurable for analysis.

Abstract: Potential customer loss is identified under circumstances where structured data may be ineffective. Game theory analytics of customer loss enable the construction of a parameter list to be screened. Concepts are associated with the parameters and their ranges. Keywords associated with the concepts are mined by an extraction engine to identify contact records of customers at risk of loss. Appropriate customized loss mitigation and customer retention strategies can be implemented.

Abstract: Some embodiments provide a credibility management system that aggregates user posts from several social media sites contemporaneously with the posts being published to those sites. The system parses each of the aggregated posts to identify an entity that is targeted in each of the posts and presents the posts to the targeted entities in a real-time manner. The credibility management system computes a score to determine the impact that a user post would have on the credibility of a targeted entity. By presenting the computed scores and aggregated posts to the targeted entities, the credibility management system notifies the targeted entities about what is being said about them across social media, identifies the impact of those posts, and provides a platform whereby the targeted entities can reply in order to mitigate or improve the impact that the posts would have on credibility.

Abstract: A three-layer model of an engineering system is proposed for developing and evaluating a resilient industrial control system incorporated within the engineering system, the model based upon a group of metrics that are cyclically estimated, operated and evaluated to create a valid resilient arrangement. The layers in the model include a human/operator layer, an automation layer and a process layer, where the industrial control system resides in the automation layer. The metrics are based upon the identification of a number of undesirable incidents, as well a determination of the frequency of occurrence of these incidents, their impact on the performance of the engineering system and the financial loss of the engineering system based upon these undesirable incidents.

Abstract: A system and method for assessing compliance risk of a regulated institution. Data on a plurality of regulated institutions is extracted from publicly available sources and stored in an extracted information database. A client questionnaire is created and separated into a plurality of role categories. A list of employees and their area of responsibility is obtained from a client regulated institution. The client questionnaire is distributed to the employees, each employee receiving questions from a role category based on their area of responsibility. Answers are stored in a client questionnaire database. Data on the client regulated institution is located in the extracted information database. Then, based on the questionnaire answers and extracted data, the risk that the client regulated institution will not be compliant with a set of regulations is assessed.

Abstract: According to one embodiment, a software forecasting system includes a software forecasting tool coupled to a user interface and a software cost estimation tool. The software forecasting tool generates a software development metric according to attributes derived from one or more previous software development projects. The software forecasting tool receives a similar software development metric from the software cost estimation tool and calculates a difference between the received metric and that of its own and displays the result on the user interface.

Abstract: The invention is a method and system for monitoring plant assets automatically comprising the steps of calculating a sum of the plant assets to be monitored, storing the calculated sum in a database, calculating a sum of the bad actors, computing the percentage of bad actors from the calculated sum, storing the computed percentage of bad actors into the database, calculating a current sum of the plant assets to be monitored after a predetermined interval, retrieving the stored sum of the plant assets, determining whether the current sum of the plant assets corresponds to the stored sum. When the stored sum corresponds to the current sum, the current sum of bad actors is calculated, the percentage of bad actors is computed from the calculated sum to determine an Asset Health Risk Index (“ARI”).

Abstract: An operating strategy for effectively operating a system, such as a boiler system, is provided by quantifying operation of the system based on failure characteristics modeled in a computer processor performing failure mode and effects analysis (FMEA) to forecast damage mechanisms from operational parameters. One method includes determining operational consequences from inherent damage impact of fixed operational parameters, enabling instruments for operation with the processor for monitoring and diagnosing potential damage mechanisms, forming a graphic component map sufficient for user review of preselected system locations, and developing macroscopic in-service and out-of-service condition monitoring plans for the system.

Abstract: Provided are a decision support method and system for project management of a LNG plant. In the decision support method, a plurality of stages corresponding to sequential processes performed for Engineering, Procurement & Construction project management of the LNG plant are determined Decision items necessary to perform each of the plurality of stages are determined. Individual performance scores with respect to the decision items are estimated and a total performance score with respect to each of the plurality of stages is determined using the individual performance scores. Risk factors with respect to each of the plurality of stages are determined and risk indexes with respect to each of the plurality of stages are derived by evaluating the risk factors. Decision-making is performed with respect to a corresponding stage according to the total performance score and the risk index derived with respect to each of the plurality of stages.