Abstract: An information processing apparatus generates a command for a communication terminal apparatus and a retry command and successively outputs the generated command and retry command to an information processing terminal apparatus. The information processing terminal apparatus acquires the command for the communication terminal apparatus and the retry command that have successively been output from the information processing apparatus and outputs the acquired command to the communication terminal apparatus. Further, in a case of performing a retry process due to unavailability of a response to the command, the information processing terminal apparatus outputs the acquired retry command to the communication terminal apparatus. The retry process can be performed without waiting for the information processing terminal apparatus to output a command request to the information processing apparatus and acquire a retry command.

Abstract: The embodiments described herein describe technologies to maintaining a secure session state with failover during endpoint provisioning. A cluster of hardware devices can be used for provisioning endpoint devices with secrecy, integrity, access controller, high availability, minimal transaction time, and interactive transactions with multiple requests and response within a session. The embodiments are directed to a first computing device being elected as a leader and sharing context information of a session with other computing devices as followers in the cluster such that a follower can resume the session if the leader fails.

Abstract: Identifying unreported issues in computing applications based on customer service interactions and website analytics. A computing system may receive communication data between a CSP and a user. The system may analyze the communication data using an NLP algorithm to identify a plurality of concepts in the communication data. The system may identify, based on the concepts, a target application associated with the communications between the CSP and the user. The system may receive analytics data from a web server hosting the target application and identify a feature of the target application that is not functioning. The system may then assign a priority to the feature of the target application that is not functioning based on a type of the feature and the received analytics data and generate a service issue record for the feature of the target application that is not functioning and the assigned priority.

Abstract: Activity information relating to activities of a respective electronic communication recipient accessing information associated with an electronic communication is received from each of a plurality of electronic communication clients. The activity information received from each of the plurality of electronic communication clients can indicate an amount of time the electronic communication is open in the respective electronic communication client. Based on the received activity information, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.

Abstract: A workflow service is provided on a cloud-based platform, such as a cloud foundry platform. An exemplary method comprises: providing a workflow service in a cloud-based platform, wherein the workflow service comprises a workflow executor service; obtaining, by the workflow service, a workflow configuration file specifying a sequence of tasks for execution by the workflow service; processing the workflow configuration file using the workflow executor service to create a workflow instance; initiating a given task from the workflow instance for execution by a task executor that publishes a status and/or any outputs of the given task as an event to an event source; monitoring the event source, using an event listener, to obtain the status and/or the outputs of the given task; and identifying a next task in the sequence based on the status of the given task.

Abstract: An analysis data collector stores data acquired with an analytical instrument in a file to which a data ID has been given, and registers the file in a database. A log information collector registers, in the database, log information which shows various operations on each analytical instrument or client terminal, state of the device or the like. After data files are selected, a command to create an audit trail is issued, whereupon an audit trail information extractor collects information corresponding to those data files. The audit trail information extractor extracts each piece of log information containing the data ID and pieces of log information which contain the device ID and user ID and were obtained within a time range from login to logout including the date and time of registration. An audit trail creator creates an audit trail by organizing the log information in time-series order, and registers it.

Abstract: This invention that provides system, method & apparatus for Real Time integration and Analytics (RETINA) to enable proactive decision synchronization in real time in order to minimize the operational risk and maximize the process productivity for process industries such as Oil & Gas Exploration and Fossil fuel power plants is disclosed. RETINA generates and synchronizes the decisions that affect the performance and profitability of business operations in real time and helps in analysis that are essential for any successful business operations. RETINA provides methods and apparatus that combines data from several types of data sources, build models for identifying impending failures, predicting a future state of the process from currently measured process data and provide decision options to business users so that any unwanted opportunity loss such as downtimes or critical equipment failures that are operations risks would be eliminated.

Abstract: A computer-implemented system and method for storing and retrieving sensitive information is provided. Segments of sensitive data each encrypted via a single use encryption key and associated with a reference code are maintained. The reference code is received for at least one of the segments of encrypted sensitive data and the encryption key is recreated based on the received reference code. The encrypted sensitive data segment is decrypted using the recreated encryption key and the decrypted sensitive data segment populates a field in a display.

Abstract: A method and system for improving a digital media content transfer blocking process is provided. The method includes detecting a request for access to digital media content from a digital media provider system. Network traffic across the network is identified and it is verified that the digital media content is comprised by the network traffic. In response, investigation platform software code is executed and a database system associated with the digital media provider system is queried. A system determines if a legitimate connection based relationship exists between a user device and the digital media provider system and the digital media content is monitored. The digital media content is determined to be unauthorized for use by the user and in response the digital media content is disabled from executing functions with respect to the user device of a user.

Abstract: An immediate failover from a primary order book to a secondary order book is provided. The primary order book represents a current state of one or more orders according to a first node computing entity and the secondary order book represents a current state of all orders according to a second node computing entity. An input stream of order information is processed by the first node computing entity to generate (a) a primary order book and (b) an output stream of order information. A secondary stream of order information is provided to a second node computing entity. The second stream of order information is processed to generate a secondary order book. In the event of the first node computing entity experiencing a fault, the secondary order book can take over as the primary order book immediately and without any signification processing delays.

Abstract: Systems and methods for optimizing allocation of configuration elements in a service engagement. A plurality of Service Level Agreements (SLAs) corresponding to a service engagement is received. A Service Level Agreement (SLA) of the plurality of Service Level Agreements (SLAs) includes a plurality of configuration elements and a plurality of SLA compliances. A model is created by allocating a subset of the plurality of configuration elements to meet the SLA. The model is simulated to verify the plurality of SLA compliances being met by the subset allotted. Based on the simulation, a time series data indicating behavior of the model is obtained. The model is optimized to obtain an optimal allocation of the plurality of configuration elements. The model is optimized by allocating another subset of the plurality of configuration elements to meet the SLA.

Abstract: A device may provide a user interface for receiving a set of project variables for a replacement project. The device may receive the set of project variables for the replacement project via the user interface. The replacement project may include a decision regarding replacing a product. The device may determine a set of deployment strategies associated with the replacement project based on the set of project variables. Each deployment strategy, in the set of deployment strategies, may be associated with a type of replacement, a timeframe for deployment of the type of replacement, and a geographical scope for deployment of the type of replacement. The device may determine a set of end-to-end cost scores for the set of deployment strategies. The device may provide information identifying a deployment strategy of the set of deployment strategies based on the set of end-to-end cost scores for the set of deployment strategies.

Abstract: Identifying unreported issues in computing applications based on customer service interactions and website analytics. A computing system may receive communication data between a CSP and a user. The system may analyze the communication data using an NLP algorithm to identify a plurality of concepts in the communication data. The system may identify, based on the concepts, a target application associated with the communications between the CSP and the user. The system may receive analytics data from a web server hosting the target application and identify a feature of the target application that is not functioning. The system may then assign a priority to the feature of the target application that is not functioning based on a type of the feature and the received analytics data and generate a service issue record for the feature of the target application that is not functioning and the assigned priority.

Abstract: Techniques are described for controlling data and resource access. For example, methods and systems can facilitate controlled token distribution across systems and token processing in a manner so as to limit access to and to protect data that includes access codes.

Abstract: Techniques are disclosed to modify the authentication level of a session providing access to resources. In some embodiments, an access management system is configurable to enable voluntary (e.g., request by a user) or involuntary (e.g., by the access management system) reduce, or “step-down” the authentication level for a session if a lower authentication level exists. For example, an access management system may be configured to enable a user to request a step-down of the authentication level of a session to prevent access to resources at a higher authentication level. By reducing the authentication level to a lower authentication level, a user may be prompted to provide credentials for authentication according to the authentication schemes defined for higher authentication levels. These techniques can reduce, if not prevent, unauthorized access to protected resources by challenging a user for credentials to authenticate to higher authentication levels.

Abstract: A central control box utilizes a receiving element configured to receive an input command, a processor configured to receive a first data signal from a first component, receive state information regarding a second component, and process the received input command based on the state information regarding the second component. The central control box further utilizes a transmitter configured to transmit the first data signal, and a storage device connected to the processor. The storage device is configured to store the state information regarding the second component. Other embodiments include a system and a method for routing a first data signal between a first component and a second component.

Abstract: Systems, methods, and computer-readable media having computer-executable instructions embodied thereon that provide updates to localized software are provided. Resources are stored on a server device and may be cached or stored locally at a client device. Updates to the resources are made available at the server device. The updates include translations of the resources to several languages. The client device checks for an update of the resource and downloads the update for the server when the application is launched or downloaded by a computing device.

Abstract: Techniques are described for managing interactions between workflows being performed by different applications, such as to enable a combination of multiple workflows in multiple applications of different types to aggregate varying capabilities available from the different types of applications. In some situations, an integrated workflow is created by separating portions of its functionality into multiple constituent workflows that is each performed by a different application and that initiate one or more inter-workflow interactions between the constituent workflows as they are performed (e.g., for one of the constituent workflows to, while it is being performed, invoke another constituent workflow in order to begin its performance).

Abstract: As disclosed herein a method, executed by a computer, includes receiving a deployed computer application to be staged, where the deployed computer application includes monitored items corresponding to a downloaded code package, verifying the integrity of the downloaded code package included in the deployed computer application, and staging the deployed computer application to provide a staged computer application. The method further includes monitoring the staged computer application for usage of monitored items corresponding to the downloaded code package and billing a customer according to usage of the monitored items. A computer system, and a computer program product corresponding to the method are also disclosed herein.

Abstract: Methods and devices for correlative monitoring, analysis, and control of multi-service, multi-network systems are provided herein. Exemplary methods may include generating a network topology graph of a metanetwork using traffic records obtained from the metanetwork, generating a causal digraph of the metanetwork using the traffic records and the network topology graph, and transmitting one or more of the network topology graph and the causal digraph to a computing system.

Abstract: A processor records statistics regarding invocation of a second component of a distributed computing system by a first component of the distributed computing system. The processor determines a dependency between the first component and the second component based on the statistics and determines a dependency rating for the dependency based on the statistics. The processor migrates the first component from a first location to a second different location. Responsive to determining that the dependency rating for the dependency exceeds a dependency threshold, the processor migrates the second component to the second location.

Abstract: Generally described, the present disclosure is directed to an eventually consistent replicated data store that uses, for its underlying storage, a computer software library that provides a high-performance embedded database for data. The replicated data store employs a plurality of hosts interconnected to one another, allowing for writes to any host and full awareness of membership across all hosts. With the data replication framework disclosed herein, various modes are allowed to be built up on top of the core system.

Abstract: A recovery unit for recovering data includes an antenna and a first wireless transceiver. The first wireless transceiver is configured to communicate via the antenna only with a second wireless transceiver of a storage unit that holds records associated with the data. When an event damaging at least some of the data occurs and the recovery unit is brought into proximity with the storage unit, the recovery unit receives the records from the storage unit for recovery of the data.

Abstract: A method for transmitting data among subscriber stations of a bus system over a first channel of the bus system that is jointly used by a plurality of subscriber stations. To provide a method for the access by a subscriber station of the bus channel to a second channel of the bus system in parallel to a first channel that is jointly used by a plurality of subscriber stations; besides over the first channel, data are also transmitted over a second channel that is used by a plurality of subscriber stations, the access to the second channel being controlled by any given access method, and first data to be transmitted over the first channel and second data to be transmitted over the second channel being transmitted over a shared signal line.

Abstract: A quorum service detects liveness failures of at least two failed nodes in a domain of a cluster infrastructure layer of a cluster environment within a limited time frame and adds the at least two failed nodes to a list of nodes set to pending to be fenced by a group leader node. The quorum service determines whether the at least two failed nodes include the group leader node. The quorum service, responsive to the at least two failed nodes not including the group leader node, triggers the group leader node to trigger at least one fencing operation to fence the at least two failed nodes in the list of nodes. The quorum service, responsive to the at least two failed nodes including the group leader node, sets a new node as the group leader node and triggers the new node set as the group leader node to trigger the at least one fencing operation to fence the at least two failed nodes in the list of nodes.

Abstract: Disclosed is a method to enable wireless remote session recovery for a wireless device. Should a wireless device encounter a broken communication link during a virtual mobile management (VMM) operation, a method of automatic session recovery is disclosed which executes from a management console through a communication end-point gateway server in order to reconnect the mobile device. Under control of the session reconnection method, the device client listener and tools of wireless device re-establishes the signal and bearer links with a management console, over the air through the communication end-point gateway server (CEG). The communication utilizing the session recovery algorithm enables the wireless device to receive session information from the communication end-point gateway server, including the respective tools.

Abstract: Various systems and methods can discover asymmetric logical unit (LUN) access (ALUA) preferences and/or state transitions and use those preferences and/or state transitions to control how a host accesses a LUN in an ALUA array. One such method involves detecting a preferred controller for a LUN and then detecting that a current owner controller of the LUN is not the preferred controller. In response, the method can initiate an ownership change from the current owner controller to the preferred controller. Another method involves detecting an initial state of a first controller with respect to a LUN. The method then detects a subsequent state of the first controller with respect to the LUN subsequent to detecting the initial state. The method can then cause a computing device to access the LUN via a second controller, in response to the subsequent state not being the active optimized state.

Abstract: Described are techniques for coordinating processing to redirect requests. First and second storage processors of a data storage system are provided. Requests are directed to a first set of physical target ports of the first storage processor. The second storage processor is unavailable and has a second set of virtual target ports. Each virtual port of the second set is virtualized by a physical port of the first set. First processing is performed to redirect requests from the second set of virtual ports to a third set of physical ports of the second storage processor. First processing includes booting the second storage processor, directing requests to the third set of physical ports of the second storage processor rather than second set of virtual ports, and queuing requests received at the third set of physical ports until completion of pending requests previously received at the second set of virtual ports.

Abstract: In a duplex configuration of stream data processing, all window operations can be used without stopping the process when adding a standby system. The time when the standby system server is added is stored as the reproduction time, and data copied from the data generated at or after the reproduction time is transmitted to the standby system. While the data processing in the in-use system is continued, changes in the execution state which occur in operators holding execution state at or after the reproduction time are recorded. The execution states are copied to the standby system for each operator in parallel with the data processing. At this time, the execution states of the operators at the reproduction time are reproduced from the execution states of the operators when the copy is performed and the record of the changes of the execution states, and the reproduced execution states are copied.

Abstract: A method and system for the classification of software in networked systems, includes: determining a software received by a sensor is attempting to execute on a computer system of the sensor; classifying the software as authorized or unauthorized to execute, and gathering information on the software by the sensor if the software is classified as unauthorized to execute. The sensor sends the information on the software to one or more actuators, which determine whether or not to act on one or more targets based on the information. If so, then the actuator sends a directive to the target(s). The target(s) updates its responses according to the directive. The classification of the software is definitive and is not based on heuristics or rules or policies and without any need to rely on any a priori information about the software.

Abstract: An electronic system and method to enable a market participant to identify potential trading counterparties while avoiding disadvantages associated with disclosure of the participant's trading intentions. In one embodiment, the system provides camouflage items that disguise the intent of a participant to trade an initial item. Camouflage items differ from the initial item but share with the initial item one or more attributes, e.g. a market, risk profile, price range, or other characteristic of the original item. Camouflage items are combined with the original item in a unified notification to prospective counterparties, so as to reduce the ability of the prospective counterparties to determine the trading intentions of the original participant.

Abstract: A quorum service detects liveness failures of at least two failed nodes in a domain of a cluster infrastructure layer of a cluster environment within a limited time frame and adds the at least two failed nodes to a list of nodes set to pending to be fenced by a group leader node. The quorum service determines whether the at least two failed nodes include the group leader node. The quorum service, responsive to the at least two failed nodes not including the group leader node, triggers the group leader node to trigger at least one fencing operation to fence the at least two failed nodes in the list of nodes. The quorum service, responsive to the at least two failed nodes including the group leader node, sets a new node as the group leader node and triggers the new node set as the group leader node to trigger the at least one fencing operation to fence the at least two failed nodes in the list of nodes.

Abstract: A messaging system may operate on multiple processor partitions in several configurations to provide queuing and topic subscription services on a large scale. A queue service may receive messages from a multiple transmitting services and distribute the messages to a single service. A topic subscription service may receive messages from multiple transmitting services, but distribute the messages to multiple recipients, often with a filter applied to each recipient where the filter defines which messages may be transmitted by the recipient. Large queues or topic subscriptions may be divided across multiple processor partitions with separate sets of recipients for each partition in some cases, or with duplicate sets of recipients in other cases.

Abstract: In certain embodiments, a service provided by a production server is facilitated. The production server is associated with a backup server configured to take over if the production server fails. The production server assigned a first identifier. A failover with a potential identity conflict is determined to have occurred. In the failover, the backup server has taken over for the production server and has been assigned the first identifier. A second identifier is assigned to the production server to replace the first identifier that was assigned to the production server in order to avoid the identity conflict.

Abstract: Embodiments herein relate to selection of one of first and second links between first and second network devices. The first link is to transmit the traffic between the first and second network devices directly and the second link is to transmit the traffic between the first and second network devices through a network appliance.

Abstract: A quorum service within a cluster infrastructure layer of a cluster environment comprising a plurality of nodes automatically triggers at least one automated fencing operation integrated within the quorum service, to reliably maintain a node usability state of each node of the plurality of nodes indicating an availability of each node to control and access at least one shared resource of the cluster. The quorum service reports the node usability state of each node as a cluster health status to at least one distributed application within an application layer of the cluster environment, to provide a reliable cluster health status of the plurality of nodes to the at least one distributed application for a failover of said at least one shared resource from control by a failed node from among the plurality of nodes to another node from among the plurality of nodes.

Abstract: A first communication device detects a failure on a communication channel of a primary network. Based on the failure, the first communication device sends communications directed to a second communication device to a secondary network. A secondary network domain controller sends the communications to the primary network via a different communication channel. This can be done by looking at an identifier such as an IP address. This can also happen based on being able to communicate between the secondary network and the primary network via the different communication channel. The primary network then sends the communication to the second communication device. In addition, communications from the second communication device are routed in a similar manner to the first communication device. Sending the communications back into the primary network allows users to have access to features not provided by the secondary network.

Abstract: An apparatus, system, and method are disclosed for resetting and bypassing microcontroller stations. A command module asserts and de-asserts a reset line in response to a command. A reset module resets a microcontroller station if the command module asserts and de-asserts the reset line within a time interval. In addition, the reset module bypasses the microcontroller station if the command module asserts and holds the reset line for a time period exceeding the time interval.

Abstract: A method (100) is proposed for safely switching back to a first computer center (DC1) following failover by a second computer center (DC2), where at least one transaction terminal is connected as a client (CLA) to the second computer center (DC2) during the downtime of the first computer center (DC1) and at the end of the downtime is switched back again to the first computer center (DC1), where the following steps are performed: the second computer center (DC2) is shown that the first computer center (DC1) is operational again (step 110); the client (CLA) is prompted to go out of service (step 120); synchronization (STD) of configuration and/or transaction data between the first and second computer centers is performed (step 130); at the conclusion of synchronization(STD), the client (CLA) is prompted to switch back to the first computer center (DC1) (step 140).

Abstract: In certain embodiments, a method is disclosed for recovering a failed client device in a network. The method includes booting a failed one of a plurality of client devices in the network with a generic image having a generic kernel usable with each of the plurality of client devices. The method further includes downloading, using said generic kernel, from at least one backup server an abbreviated kernel uniquely associated with the failed client device, the abbreviated kernel comprising substantially less data than an original kernel of the failed client device immediately prior to failure of the failed client device, the abbreviated kernel comprising a boot kernel image and at least one device driver. The method includes swapping the abbreviated kernel with the generic kernel; restoring, using said abbreviated kernel, remaining backup data from the at least one backup server to the failed client device; and rebooting the failed client device.

Abstract: Memory apparatus and methods utilizing multiple bit lanes may redirect one or more signals on the bit lanes. A memory agent may include a redrive circuit having a plurality of bit lanes, a memory device or interface, and a fail-over circuit coupled between the plurality of bit lanes and the memory device or interface.

Abstract: Techniques to manage recovery and resynchronization of components or modules in a mobile computing device are described. For example, a mobile computing device may comprise a processor and a plurality of hierarchical or peer related modules. The plurality of modules may include resynchronization logic operative to resynchronize a module after a crash using a neighboring hierarchical or peer related module. Other embodiments are described and claimed.

Abstract: A quorum service within a cluster infrastructure layer of a cluster environment comprising a plurality of nodes automatically triggers at least one automated fencing operation integrated within the quorum service, to reliably maintain a node usability state of each node of the plurality of nodes indicating an availability of each node to control and access at least one shared resource of the cluster. The quorum service reports the node usability state of each node as a cluster health status to at least one distributed application within an application layer of the cluster environment, to provide a reliable cluster health status of the plurality of nodes to the at least one distributed application for a failover of said at least one shared resource from control by a failed node from among the plurality of nodes to another node from among the plurality of nodes.

Abstract: A storage system includes first and second expanders for connecting storage units, each of the first and second expanders being connected cascade each other, a first controller connected one of the first and one of the second expanders and a host, a second controller connected the one of the second expanders, the one of the first expanders and the host, the second controller detecting a failure of at least one of the first controller, the first expanders and the second expanders, the second controller selectively controlling a first boot sequence which boots the first controller after the first expanders have been booted and a second boot sequence which boots the first controller before the first expanders have been booted, determining one of the first boot sequence and the second boot sequence on the basis of a place where a failure has occurred in a recovery process.

Abstract: Example systems and methods associated with router synchronization are described. One example method includes reducing a likelihood that a first network device will be favored over a peer device as a router. This likelihood may be increased after the first network device has received a threshold amount of routing information from the peer device. This may allow the first network device to begin performing non-routing related tasks after it starts up without causing interruption of data streams for which the first network device does not have current routing information.

Abstract: Various embodiments for automated error recovery in a computing storage environment by a processor device are provided. In one embodiment, pursuant to performing one of creating a new and rebuilding an existing logical partition (LPAR) operable in the computing storage environment by a hardware management console (HMC) in communication with the LPAR, at least one failure scenario is evaluated by identifying error code. If a failure is caused by an operation of the HMC and a malfunction of a current network connection, a cleanup operation is performed on at least a portion of a current HMC configuration, an alternative network connection to the current network connection is made, and a retry operation is performed.

Abstract: A first communication device detects a failure on a communication channel of a primary network. Based on the failure, the first communication device sends communications directed to a second communication device to a secondary network. A secondary network domain controller sends the communications to the primary network via a different communication channel. This can be done by looking at an identifier such as an IP address. This can also happen based on being able to communicate between the secondary network and the primary network via the different communication channel. The primary network then sends the communication to the second communication device. In addition, communications from the second communication device are routed in a similar manner to the first communication device. Sending the communications back into the primary network allows users to have access to features not provided by the secondary network.

Abstract: Database server instances in a database server cluster broadcast, to other instances in the cluster, information concerning certain problem events. Because each server instance is aware of problems that other server instances are experiencing, each server instance is enabled to make more intelligent decisions regarding the actions that it should perform in response to the problems that the server instance is experiencing. Instead of terminating itself, a server instance might opt to wait for a longer amount of time for an operation to complete. The server instance may do so due to the server instance having received information that indicates that other server instances are experiencing similar problems. Whenever the information received from other server instances makes it appear that a problem is unlikely to be solved in the cluster as a whole by terminating a server instance, that server instance may continue to wait instead of terminating itself.

Abstract: Methods and systems for detecting one or more anomalous devices are disclosed. For each of a plurality of devices, semi-structured data may be received from the device. For each pair of devices, of the plurality of devices, a similarity measurement may be determined between semi-structured data from a first device of the pair of devices and semi-structured data from a second device of the pair of devices. One or more anomalous devices may then be identified and one or more remedial actions may be performed for the one or more identified anomalous devices.

Abstract: Example systems and methods associated with router synchronization are described. One example method includes reducing a likelihood that a first network device will be favored over a peer device as a router. This likelihood may be increased after the first network device has received a threshold amount of routing information from the peer device. This may allow the first network device to begin performing non-routing related tasks after it starts up without causing interruption of data streams for which the first network device does not have current routing information.